Community Engagement Jobs

Community Southwark 

Community Southwark is the umbrella organisation for charities and community groups in Southwark. We support the Voluntary and Community Sector (VCS) with advice, training, and volunteers. We connect organisations to eachother, funders, and decision makers to make change, together.

We are proud to host Healthwatch Southwark (HWS) and support its work in connecting individuals and community groups to Health and Social Care Providers, ensuring their voices are heard and able to influence change. Healthwatch Southwark is the local health and social care champion. We are independent and have the power to make sure NHS leaders and other decision makers listen to local feedback and improve standards of care. We also help residents to find reliable and trustworthy information and advice. 

Job Description

Main Purpose

The key objectives of the role are to:

· Develop and Co-ordinate the Community Health Ambassadors Network to address local health and wellbeing priorities and reduce health inequalities.

· Build relationships with historically under-represented communities.

· Research, adapt and share health and wellbeing messaging to effectively reach target communities and to help eliminate barriers for access to local services.

· Present feedback from Ambassadors to statutory partners and support Ambassadors to develop and deliver projects

· Provide support and advice to Community Health Ambassadors in their ongoing activities.

 Principal Responsibilities and Accountabilities

Develop and co-ordinate the Community Health Ambassadors Network

• Recruit new Community Health Ambassadors in Southwark, targeting communities where gaps are identified e.g. young people, older people, specific ethnic backgrounds.

• Seek out, organise and facilitate training and engagement activities for Ambassadors to equip them with local knowledge and relevant skills.

• Carry out the administration and monitoring of the Health Ambassadors programme, paying expenses, tracking attendance at ad-hoc paid activities, and maintaining regular contact

• Build relationships with historically under-represented communities

• Engage with Ambassadors to gather local health intelligence through regular surveys polls, and WhatsApp interactions.

• Develop responses to community research, suggesting Ambassador involvement where appropriate.

• Provide a link between Healthwatch and the Community Health Ambassadors Programme for community engagement opportunities.

• Engage with local community and voluntary sector (VCS) organisations.

Research and presentation

• Work with Council and Healthwatch colleagues to disseminate information and support communities with emerging challenges (e.g., food, finance, GP registration).

• Research, adapt and share health and wellbeing messaging to effectively reach target communities and to help eliminate barriers for access to local services, including through multilingual resources.

• Collate and share feedback with the Council, NHS and other relevant partners to develop solutions.

• Compile intelligence from the Ambassadors Network into reports to inform stakeholders and future programs.

• Support Ambassadors to develop and deliver interventions that address health and wellbeing priorities for Southwark communities

• Attend ICS and Public Health meetings and collaborate with Healthwatch in South East London.

General

• To support the mission, vision, values and strategic objectives of Community Southwark and Healthwatch Southwark. 

• To undertake other tasks from time to time and as appropriate, that may be required by management in line with the goals of the organisation. 

• To work within all of Community Southwark’s policies.

• To perform five days (pro rata) consultancy on behalf of the organisation.

Changes

This is a description of the job as it is presently constituted.  It is the practice of the organisation to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This would be conducted in consultation with you through your Support & Supervision sessions.

Person Specification

Knowledge, Skills and Experience Needed

• Experience of community engagement

• Experience of volunteer recruitment and management

• Excellent project management skills including financial planning, time management, project planning, monitoring and evaluation

• Ability to facilitate workshops and focus groups as well as excellent presentation and communication skills both written and oral 

• Ability to analyse and present data from surveys, community meetings and focus groups

• Good organisational and time management skills

• Ability to interpret research, legislation and policy and present it in an accessible way 

• An understanding of the demographics and health inequalities of Southwark

Personal Qualities

• Ability to prioritise and manage own workload/caseload 

• High level listening, influencing and negotiating skill; positive, flexible and proactive attitude 

• Excellent interpersonal skills and ability to engage with people from all backgrounds 

• Reliability 

• A full commitment to equality of opportunity with practical ideas for its implementation within the scope of the post 

Join Our Team as a Project Coordinator and Make a Difference!

Are you passionate about building vibrant communities and supporting people to thrive? We're looking for an enthusiastic and dedicated Project Coordinator to lead the way in delivering and developing our flagship Community Wellbeing Service (CWS).

At CWS, members can access a Community Shop, a welcoming Community Café and Kitchen, and holistic support through advice casework and workshops. Our mission? To go beyond food aid by providing wraparound support that empowers individuals and transforms lives.

About the Role

As the Project Coordinator, you'll be at the heart of this dynamic and growing service. You'll oversee day-to-day operations, ensuring everything runs smoothly and aligns with our high standards and organisational values. With the exciting expansion of our service from 2 days to 5 days a week, you’ll have the opportunity to help shape its future and make a real impact in the community.

What We’re Looking For

• Multitasking Master: You thrive in busy, fast-paced environments and can juggle multiple priorities with ease.
• Community-Focused: You're passionate about working with people from all walks of life, especially those facing complex challenges.
• Frontline Experience: You've worked in customer-facing roles and understand the importance of creating a warm, inclusive atmosphere.
• Problem-Solver: You're resourceful, adaptable, and always ready to roll up your sleeves to tackle challenges.
• Collaborator: Building relationships is second nature to you, and you’re committed to fostering a sense of belonging for all.

While experience working in food aid projects is a plus, your passion for community building and a commitment to making a difference are what matter most.

Why Join Us?

• Be part of a transformative project that’s growing and evolving to meet the needs of our community. Find out more about this project through our Impact report and Toolkit on our website!
• Work in a supportive organisation with lots of opportunity for professional development and training. 
• Play a leading role in shaping a service that delivers meaningful, lasting impact for our community.

If you’re ready to bring your energy, creativity, and dedication to a role where no two days are the same, we’d love to hear from you!

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Community Fundraising Volunteer Officer is responsible for generating income from our community sources (Mosques, Islamic institutes and organisations) in accordance with agreed targets. This role involves planning and executing events with these organisations to deliver on our campaigns. A key part of this role will be to deploy volunteers in support of our events and to maintain their interest in continuing to volunteer with Muslim Aid. The post holder will be expected to travel nationally, sometimes at short notice. There will also be a need to work evenings and weekends during peak periods due to the nature of the post.

About the Role:

1. Maximise income generation from a diverse range of activities to achieve agreed income targets.
2. Develop relationships with individuals, communities, education institutions and mosques to enable fundraising in support of our strategy.
3. Promote donation campaigns at mosques and Islamic institutes to increase awareness and generate funding.
4. Organise and implement regional events and activities that are aligned with the Fundraising workplan and the needs of the organisation.
5. Organise volunteer resources to enable delivery of events and activities.
6. Produce evaluation reports on fundraising activities and incorporate any lessons learnt into the delivery of future activities.

About You:

To be successful in this role, you will need:

1. Experience of direct accountability for financial or other targets.
2. An understanding and awareness of the value of social media and their fundraising potential.
3. Strong organisational and planning skills
4. Able to inspire people and to develop long-term relationships, with the gravitas to gain the trust and respect of relevant internal and external stakeholders.
5. Able to refine and implement plans to increase activity/campaign effectiveness.
6. Good negotiation, analytical and problem-solving skills

Why you should apply:

Join Muslim Aid as a Community Fundraising Volunteer Officer and help drive our fundraising efforts across the UK. Engage with mosques, Islamic institutions, and organizations to support impactful campaigns like Ramadan, and Qurbani. This role offers the chance to plan events, lead volunteer teams, and travel nationally to make a real difference. Be part of our mission to inspire communities and transform lives. Apply now!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

CREST is looking for a dynamic and creative individual to work with existing, and new, members of our mental health projects to design and produce a programme of activities, workshops and training opportunities, across the borough.  The aim of the programmes being delivered in different venues across the borough is to ensure access is in line with the Borough's "15 minute Neighbourhood" plan and is not a barrier to community engagement.Every effort will be sought to recruit faciitators, with a lived experience of mental illness, either personally or as a carer, and support them to deliver the programme. All the work will have a strong focus on helping to prevent members needing increased access to overstretched primary and secondary care services by adopting a strong person-centred approach.

This new position offers a great opportunity to develop a much needed community service across the borough as well as find innovative activities/workshops that meet the mental, physical and social needs of residents who often are  stigmatised and discriminated against because of their mental health condition.

Possessing excellent communication and organisational skills are essential - along with an ability to create and build new diverse programmes as identified by the projects members.

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month.

The Smart Works service is delivered in London, Manchester, Stockport, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past eleven years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In April 2022, Smart Works launched a Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women a year. We are on track to achieve this by expanding the reach of our existing centres and opening new centres in areas of need including Bristol; set to open in early 2025.

About this role

This is an exciting role that will lead the successful growth and delivery of the Smart Works events and community fundraising programme. Managing the Events Manager, Community Fundraising Manager and Retail Relationship Manager (TBC), you will work closely with the Partnerships Team to deliver exceptional events, raise vital funds and secure stock for clients and fundraising.

The successful candidate will be responsible for developing and implementing a robust Events and Community Fundraising strategy, to generate £800k+ of in-year income, and bolster future financial and community engagement opportunities. The candidate will also work closely with the Head of Wardrobe, growing partnerships with retail brands which support Smart Works’ activities.

We seek an excellent events manager, with experience in delivering end-to-end events, as well as demonstrable experience of fundraising through challenge events and regional community fundraising. An ability to juggle conflicting priorities and exceed set targets will be key.

Smart Works has a collaborative environment, with dynamic teams and ambitious plans. It is also a rewarding place to work and a lot of fun, with valuable opportunities to attend nationwide fundraising activities, expert leadership panel discussions, fashion sales and exclusive events.

If you are a dynamic, proactive self-starter, with a sense of urgency and exceptional organisational skills, then this could be the ideal opportunity for you. We would love to hear from you.

How to Apply

Please read through the full job description and then submit a CV and a cover letter which answers the following questions by 5pm on Sunday 24th November. Your application should be addressed to Sue Wicks, Interim Director of Partnerships.

1. How is Smart Works an effective cause with which to raise money from events and community fundraising? (Max 400 words)
2. What experiences and skills do you have that make you well suited for this role? (Max 400 words)
3. What are the key components to successfully delivering a programme of events? (Max 400 words)

First round interviews will take place online on 10th or 11th February and second round in person interviews will take place in London on 18th or 19th February. 

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

Overview
Kalayaan is a small London based charity which works to provide practical advice and support to migrant domestic workers in the UK to improve and to help them access their rights. Alongside offering advice and support, Kalayaan draws on this experience to produce data, evidence and briefings to inform policy and advocate for improvements in policy and the rights of migrant domestic workers.

The is an exciting opportunity to lead and shape the Community Engagement project at 
Kalayaan, creating a diverse programme of events for service users. You will be part of a
passionate and dedicated team committed to improving the rights of migrant domestic
workers.

The Role
We are seeking a dynamic, creative and resourceful person to lead, manage and facilitate
community engagement events, campaigns, webinars and workshops. You will be a self-
starter with the initiative and drive to continue an impactful schedule of events focused on
delivering value and support to service users. The right candidate will bring a combination of
strong organizational and project management skills, creativity and initiative, along with
excellent communication skills to build strong relationships with service users, the local
community and key stakeholders.

See the attached Job Description and Person Specification for further information. 

We will invite suitable candidates to interview on a rolling basis. 

Do you enjoy working with people and learning more about them?
 
Are you passionate about local communities becoming more Dementia inclusive?
 
Do you enjoy organising events?
Yes? Well, we have an exciting new opportunity for you!
 
About the role
 
Location: Community based in Fenland, Ramsey area and the A1 Corridor in Huntingdonshire 

Contract: Fixed term contract for 1 year

As a Community Engagement Officer you will be responsible for raising awareness within the community of Fenland and parts of Huntingdonshire. Our main focus is to support people living with Dementia to know how to access help and support they need to live as independently as they are able. You will be working closely within the community, alongside local and national organisations, helping them to develop and establish support networks and to become more Dementia Inclusive.

You will:

- Travelling extensively throughout Fenland, Ramsey area and A1 Corridor in Huntingdonshire, organising and promoting local awareness raising events within communities.
- Networking within communities identifying services, providing information and speaking to group members and identify how to become more Dementia Inclusive.
- Producing items for village newsletter, producing posters and flyers to promote your events.
- Deliver and facilitate Dementia Friends sessions out in the community.
- Working and attending meetings with a wide range of organisations including health, social care, local Government, and voluntary sector.

About you

You are:

- Able to travel independently throughout Fenland and Huntingdonshire with access to own vehicle.
- Confident to speak to groups of people at events.
- Able to organise and promote events. 
- Passionate about making a difference to those affected by dementia.
- Possess the skills to establish local contacts and networking.
- Understand working with people from seldom heard from groups.
- Understand community development work.
- Confident using MS packages and patient databases/customer records systems.

Closing date: 28th January 2025
Interview date: 11th January 2025

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

We are recruiting for a Community Engagement and Children's Outreach Worker to join our team in Barking & Dagenham; the scope on this job involves….

Job Title: Community Engagement and Children's Outreach Worker

Location: Barking & Dagenham
Salary: £28,104 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Community Engagement and Children’s Outreach Worker. This is a dual role where you will work in the early intervention team as a children’s outreach worker delivering targeted interventions for Children and Young People and their protective parent for part of the role and the rest of the time you will be adding capacity to the wider Barking and Dagenham team as the community engagement worker.  

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9am on 30 January 2025

Interview date: 5 February 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Responsible to: Head of Fundraising and Communication

Responsible for: Supporters (Recruitment and stewardship)

Location: Loughborough, Leicestershire with travel across the country and to Cambridge when required.

Hours: 37.5 hours per week including occasional evening and weekend work

Contract: Permanent

About Baca: Baca is dedicated to supporting young, unaccompanied refugees aged 16 to 18, some of whom are victims of trafficking. Our mission is to place these young people at the heart of everything we do, helping them achieve their full potential.

Role Overview: We are seeking a passionate and proactive individual to coordinate and deliver our Fundraising, Engagement, and Communication strategy. This role involves engaging with a wide range of people to raise awareness, increase our supporter base, and generate income to support Baca's vision, mission, and values.

Key Responsibilities:

• Implement and coordinate Baca’s Fundraising and Engagement strategy.
• Develop and execute plans to increase donated income from individuals, CSR, crowdfunding, and community activities.
• Organize and coordinate fundraising and engagement events.
• Steward supporters, including donors, volunteers, partners, and advocates.
• Deliver Baca’s Communication strategy across various media channels.
• Ensure consistent application of brand guidelines in all communications.
• Collect and edit stories to raise awareness and build a supporter base.
• Generate tailored content to maximize income and engage stakeholders.
• Represent Baca in the community to raise awareness and recruit supporters.
• Maintain accurate supporter data and generate regular reports.
• Support young people projects that represent Baca’s vision externally.
• Ensure compliance with Fundraising and GDPR regulations.

Person Specification:

• Alignment with Baca’s values and mission.
• Ability to respond to change, be self-motivated, and flexible.
• Strong teamwork and partnership skills.
• Knowledge of the fundraising landscape is desirable.
• Accountability, responsibility, and a willingness to learn.
• Proactive and able to take initiative.
• Patience, calmness, and tenacity in challenging circumstances.
• Sensitivity and discretion in handling confidential information.
• Knowledge of issues facing unaccompanied asylum-seeking young people.
• Commitment to young asylum seekers and refugees.
• Excellent organizational and communication skills.
• Ability to plan and deliver community engagement events.
• Problem-solving skills and attention to detail.
• Ability to drive and access to a vehicle.
• Enhanced DBS check required.

Why Join Us?

• Be part of a dedicated team making a real difference in young people's lives.
• Opportunity to develop and implement impactful strategies.
• Engage with diverse community groups and stakeholders.
• Supportive and dynamic work environment.

How to Apply: If you are passionate about making a difference and meet the above criteria, we would love to hear from you.

Join Baca and help us achieve our vision of empowering young asylum seekers to build a brighter future.

We are seeking a Community Engagement Officer. In this role you will build relationships with fundraisers in local communities across the UK to generate income, engage supporters and raise awareness of SIA’s wider work.

In close collaboration with the Supporter Engagement Manager, this role will help to grow, diversify, and sustain fundraising income as part of the wider business development team, feeding into our 2030 strategy.

Community Engagement Officer
Contract: Permanent
Hours: 35 hours per week, Monday to Friday 9am to 5pm with inbuilt flexibility
Location: SIA House, Milton Keynes with hybrid working (expectation of three days per week in the office)
Salary: £29,216 per annum

About the Role

As a Community Engagement Officer, you will work with individuals and groups as an ambassador for the cause securing support for SIA through excellent relationship management.

In this role, you will support the growth and development of community fundraising activities at SIA, both locally and nationally, securing voluntary income to fund crucial services for the spinal cord injury community. As part of the Investments and Partnerships team, you will build relationships with individuals, groups and community organisations and support their fundraising activities, as well as identify local Charity of the Year opportunities. You will also work with the Supporter Engagement Manager to establish engaged and supported regional fundraising groups, working collaboratively with other teams across the charity, as well as external colleagues in our wider network.

About us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert, guiding, voice for life after spinal cord injury.

We’re the leading national charity supporting individuals who sustain damage to the spinal cord resulting in paralysis. We are a dedicated organisation providing high-impact, quality services for people with spinal cord injury and their families. All of our work is based on the personal experiences of our members.

Being a user-led organisation is important to us; more than 11,200 of our members, almost half of our staff and the majority of our trustees live with spinal cord injury.

Benefits

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Discounted gym membership
• Free car parking at SIA House
• Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.

Closing Date: 9am, Friday 31 January 2025
Interviews: 7 or 10 February 2025 at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

Contract: Permanent
Location: Home-working - Glasgow or Edinburgh and surrounding areas
Salary: £9,560 - £9,920 (FTE £23,900 - £24,800) depending on experience
Hours: 15 hours per week, including some evening and weekend work
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Thursday 30 January 2025

Interviews will be held week commencing 10 February 2025
 
No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. 
 
Coordinate and support the Scottish Peer Educator project aimed at increasing awareness and understanding of deceased and living organ and tissue donation amongst South Asian communities across Glasgow, Edinburgh and surrounding areas. The peer educator co-ordinator will manage a group of South Asian volunteers to attend events and deliver messaging on kidney health, disease and organ and tissue donation in partnership with the policy lead (Scotland).
 
The Scottish Organ and Tissue Donation Peer Educator project is a long-standing partnership with the Scottish Government. The project aims to increase awareness of deceased organ and tissue donation, and living kidney donation, among people within the South Asian communities in and around Glasgow and Edinburgh, covering the Hindu, Muslim and Sikh faiths. The project involves working with peer educators (volunteers) from South Asian communities who attend events and talk to the communities about organ and tissue donation.
 
The successful candidate will have an awareness of organ donation and experience in effective community outreach and engagement with South Asian communities. You will be an excellent empathetic communicator, both written and verbal as well as being receptive and approachable with a “person-centred” approach.
 
You will have knowledge and awareness of the geography of the South Asian communities in Glasgow and Edinburgh and the surrounding areas. In addition, you will need to have a full driving licence and access to a car.
 
If you are interested in the position, please complete the online application form and submit together with your CV.
 
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £65 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience in the following: Community Outreach Coordinator, Volunteer Coordinator, Health Promotion Specialist, Project Coordinator, Cultural Engagement Officer, Peer Support Coordinator, Community Development Worker, Organ Donation Advocate, Outreach Worker, South Asian Community Liaison Officer, Programme Coordinator, Public Engagement Officer, Charity Sector Coordinator, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-218 917

The Role

CoppaFeel! is looking for a Volunteer Community Manager to lead the day-to-day delivery of our volunteer programmes, ensuring they are effective and impactful for both volunteers and the young people we exist to serve. This role will be integral to implementing CoppaFeel!’s volunteering strategy and helping the organisation deliver on its strategic objectives.

The Volunteer Community Manager will work closely with the Senior Programmes Manager, Volunteer Engagement Executive, and Volunteer Administration Executive to drive volunteer recruitment, retention, and development. Together, they will ensure that volunteer initiatives are well-managed, engaging, and aligned with organisational priorities and values.

The role will also be responsible for embedding monitoring and evaluation frameworks to ensure that volunteer programmes and activities are insight-driven and demonstrate measurable impact.

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will also be required to attend the office for quarterly team meetings, department meetings, and in-person training. We will provide plenty of notice for when you are required to be in for these purposes.

You will report to the Senior Programmes Manager and sit within the Education team.

Roles and Responsibilities

Line management

• Provide line management to the Volunteer Engagement Executive and Volunteer Administration Executive, ensuring the effective coordination and administration of volunteer programmes.
• Oversee the development of support, guidance, and resources for volunteers to ensure high-quality programme delivery.
• Foster a culture of collaboration, innovation, and continuous improvement within the volunteer team.

Volunteer Strategy and Programme Delivery

• Support the Senior Programmes Manager in delivering the volunteering strategy, ensuring it aligns with CoppaFeel!’s organisational strategy and objectives.
• Oversee the recruitment, induction, and onboarding processes for volunteers, ensuring a seamless and engaging experience.
• Lead on planning and executing volunteer training and community events, working closely with the Volunteer Engagement Executive and Volunteer Administration Executive.
• Develop and implement strategies to improve volunteer retention, satisfaction, engagement and participation

Volunteer Communication and Engagement

• Oversee effective communication with volunteers, including e-newsletters, social media content, and community management, in collaboration with the Volunteer Engagement Executive.
• Oversee the thanking and recognition of volunteers, including events, gifting, incentives, and post.
• Manage feedback mechanisms to monitor volunteer satisfaction and identify opportunities for programme improvements.

Operations and Administration

• Work with other departments to integrate volunteering across CoppaFeel!’s initiatives.
• Oversee outreach efforts to promote volunteer recruitment and engagement opportunities, ensuring they reach diverse audiences.
• Build relationships with regional representatives and external organisations to expand CoppaFeel!’s volunteer reach.

Skills, Experience and Qualifications

Essential

• Three years experience in coordinating volunteer programmes, with a focus on recruitment, engagement, and retention.
• Proven ability to support team development, with line management experience.
• Strong interpersonal skills, with the ability to build and maintain relationships with volunteers and stakeholders.
• Experience contributing to the development and implementation of initiatives to enhance volunteer programmes.
• An understanding of monitoring and evaluation practices, with the ability to collect and use data and feedback to improve programmes.
• Commitment to promoting equality, diversity, and inclusion in volunteer activities.
• Excellent written and verbal communication skills, with the ability to engage and inspire volunteers.
• Strong organisational skills, with the ability to manage multiple tasks and deadlines.
• Ability to work collaboratively within a team and independently when required.

Desirable

• Some experience working in the voluntary or charity sector.
• Familiarity with volunteer management platforms or digital tools for volunteer programme coordination.
• Experience supporting events or training for volunteers.

Main benefits, Terms & Conditions

Annual Leave: 22 days pro rata (plus public holidays). Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.

Hybrid working pattern with 3 days working from home (pro rata). Flexible hours with core hours of 10am - 4pm.

Training: We have a budget each year for employees training and development plans.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation. 

WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. WSC is now embarking on a new project to engage workers in health and social care to advance care workers’ rights through worker education and power sessions. 

About the role

This role is focussed on advancing care workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role also includes handling a small caseload, providing health and social care workers with information, support and impartial advice with any issues that may arise during outreach or sessions.  This role will work closely together with our Peer Engagement team and Outreach Caseworker.

WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promotes applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in the health and social care sector.  

NB A Basic Disclosure Check is required for this role.

Main tasks and responsibilities

Peer engagement and outreach

· To develop, together with WSC’s Peer Engagement team, a programme of outreach and engagement to workers in social care.

· To conduct social engagement and outreach activities in person and remotely.

· To contribute to the development of WSC’s programme of activities to build worker solidarity.

· To contribute to and translate information for communication with workers on their rights and entitlements and to support WSC Worker Power work.

· Liaising with community and civil society organisations to build strong community networks.

· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.

Casework

· To provide high-quality casework support around housing, debt and employment rights;

· To monitor and respond to email, phone and message enquiries from workers.

· To liaise with external services, including lawyers on legal advice sessions and make appointments for workers to access such advice.

· To support workers to navigate support and advice from external agencies;

· To record worker information using Advice Pro case management software.

Participation

· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for health and social care workers.

· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.

· Engage with workers via social media and other online tools, through clear communications outputs.

General

· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.

Person Specification

1) KNOWLEDGE AND TECHNICAL SKILLS

• Understanding of how NGOs operate and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
• Experience in worker organising, engaging with workers and upholding labour rights, or support provision to workers through casework.

2) QUALIFICATIONS

• Degree level in public policy, law, or human rights or equivalent experience.
• A valid UK Driving license

3) EXPERIENCE REQUIRED

•  Experience in labour organising or worker support - 2 years
• Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
• Use of equipment and case management systems & Standard Microsoft Office suite - 1 year
• Fluency in English (verbal and written)
• Working competence in at least one other language spoken by migrant social care workers (eg Arabic, Urdu, Hindi, Bengali)
• Experience of work in a precarious sector (eg social care, agriculture, hospitality)
• Experience of work in social care
• Experience of handling a caseload and providing impartial, confidential advice - 1 year
• Experience of facilitating public outreach sessions/events - 1 year
• Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years
• Experience of building and developing relationships with community and civil society organisations - 1 year 

4. PERSONAL QUALITIES

• Enthusiastic and committed to advancing workers’ rights.
• Empathy with workers in high-risk labour sectors and the work of WSC.
• Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
• Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
• Ability to work flexible hours as required, to travel and spend occasional nights away from home. 
• Sound understanding of equal opportunities, data protection and confidentiality.

The outreach work WSC undertakes is based in Scotland and therefore you will need to be based in Scotland.

Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required.

Job Purpose:

Welcome refugees and asylum seekers arriving in Derby, connecting them to the community and supporting their integration through activities, individual assessments, and tailored support plans.

 

Context of the role.

Upbeat Communities delivers several services to welcome refugees and support them to rebuild their lives. We are looking to recruit an Integration Worker who will offer support to Refugees and Asylum Seekers within our Thriving Places project. Your time will be spent at the Integration Hub in central Derby.

Thriving Places is a 3-year project, funded by the National Lottery, which will provide support to asylum seekers and refugees as they integrate into life in the UK. The project supports people on an individual basis, with the development of Individual Support Plans (ISPs), the provision of integration activities and opportunities for training, skills development and volunteering. The Refugee Integration Worker will work as part of a team and work directly with refugees and those seeking asylum to carry out needs assessments, develop ISPs and support people on their integration journeys.

The successful candidate will have a positive attitude and play an important part in delivering the best possible support to those we work with. You will be committed to, and actively demonstrate, our values, ethos and practices to achieve our vision – to see thriving positive communities where every refugee can contribute and make the most of opportunities.

Key Responsibilities:

Needs Assessment and Support Plans:

• Carry out Initial Needs Assessments and develop Individual Support Plans (ISPs) with regular reviews.
• Respond to ISPs by liaising with housing providers, GPs, schools, and other relevant services.
• Encourage and support beneficiaries toward integration, independence, and engagement in community activities.

Practical Support and Referrals:

• Provide advice on benefits, housing, health, education, and employment.
• Refer individuals to appropriate services and organisations as needed.
• Facilitate clear and prompt communication with participants, using interpreters when required.

Community Engagement and Delivery:

• Deliver activities and assist with registration at the Integration Hub.
• Support the Derby Team in delivering sessions aligned with ISPs.
• Promote a culture of welcome by engaging with local organisations and networks.

Monitoring, Evaluation, and Administration:

• Contribute to monitoring and evaluation processes related to support and integration.
• Maintain accurate and up-to-date records.
• Complete all administrative tasks required for the role and organisation.

Team Collaboration and Organisational Contribution:

• Actively participate in team meetings, staff training, awareness events, and fundraising activities.
• Support and guide volunteers in welcoming and assisting refugees.
• Contribute to the overall work of Upbeat Communities.

Ethos and Policies:

• Work in alignment with Upbeat Communities’ Christian values and organisational policies.
• Report regularly to and be accountable to the Line Manager.

 

Person Specification

Essential Criteria:

• Emotional Intelligence & Compassion in Action:
  • Understands the importance of recognising and managing emotions in oneself and others.
  • Recognises the value of care and commitment to making a positive impact in relationships and the community.
• Personal Growth and Empowerment:
  • Acknowledges the importance of feedback and personal growth with a willingness to learn.
  • Understands the importance of providing others with support to make decisions and grow.
• Organisational Skills:
  • Understands the importance of prioritising workload and meeting deadlines under pressure.
• Technical Knowledge:
  • Has basic knowledge of email and Microsoft Office tools, with limited practical experience.
• Understanding Refugee Needs:
  • Has a basic understanding of the needs and experiences of refugees and asylum seekers.
• Adaptability and Problem-Solving:
  • Recognises the importance of adapting to change and managing multiple tasks.
  • Recognises issues and seeks guidance to contribute to potential solutions.
• Communication and Collaboration:
  • Understands the importance of effective communication and collaboration with stakeholders.
• Ethics and Inclusivity:
  • Understands the importance of ethical behaviour and maintaining confidentiality.
  • Recognises the value of cultural diversity and the importance of inclusivity.

Desirable Criteria:

• Previous experience working with refugees and asylum seekers.
• Experience in delivering workshops or community events.
• Fluency in a relevant community language.

Additional Notes: This role requires flexibility, as some evening or weekend work may be necessary to meet the needs of the community. A commitment to the organisation’s values of emotional intelligence, compassion, learning, and empowerment is essential.