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Top job
Emmanuel College, Cambridge (On-site)
£33,447 - £34,978 per year
Regular Giving Officer managing multi-channel campaigns to grow alumni/friend donors and sustain annual philanthropic income.
Posted today
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Page 4 of 6
Cambridge, Cambridgeshire (On-site) 0.15 miles
£33,447 - £34,978 per year
Full-time
Permanent
Job description

Job Description for – Regular Giving Officer (full time)

Line Manager – Head of Development & Member Relations

BACKGROUND INFORMATION

Emmanuel is one of the Colleges that make up the collegiate structure of the University of Cambridge. We provide a community-focused environment for learning, living and working in peaceful and beautiful grounds situated in the centre of the City. The College was founded in 1584 by Sir Walter Mildmay and has been a centre of outstanding learning ever since. It currently has around 700 students (undergraduate and postgraduate), 90 Fellows (who teach and research at the College) and 180 staff. We welcome people into the Emma community from across the globe, of many different backgrounds, with many different experiences.

The Development Office supports the college in its charitable purpose by building and maintaining a supportive, lifelong, two-way relationship with Members (alumni), and engaging the community of members and friends to contribute their time, expertise and philanthropy. Between 2015 and 2022, the Development Office raised £38m in new philanthropic income through the Emma enables campaign. This was the college’s most successful campaign ever and saw a significant uplift in philanthropy across major, regular, and legacy giving. We are looking now to build on this momentum as we plan the next campaign.

PRINCIPAL RESPONSIBILITES

The post-holder’s principal objective is to manage the successful development and delivery of the College’s regular giving programme, using multi-channel approaches to increase the value and number of members (alumni) and friends who give, to build on this sustainable annual source of philanthropic income.

Fundraising

  • Manage and develop a successful regular giving programme, taking initiative to plan and organise an annual cycle of activity to ensure all contactable members are solicited for a gift once a year, maximising donor retention.
  • Manage and deliver the annual telephone campaign, including working with consultants, preparing data, drafting letters, recruiting students, training and call-room management.
  • Organise mass and tailored annual appeals (both digital and postal) to members.
  • Achieve annual targets for increasing the percentage and number of members and friends who give, set in collaboration with the Head of Development.
  • Move prospects through the gift cycle and up the giving ladder in a timely manner.
  • Identify and refer regular or longstanding donors with potentially greater capacity to other fundraisers as appropriate.

Communications

  • Contact donors whose pledges are due to expire to encourage renewals and upgrades.
  • Prepare thank you letters ensuring that donors to the regular giving programme are thanked promptly and appropriately.
  • Confidently engage with the college community – including students and Fellows – to gain an understanding of the need for philanthropic support.
  • Write compelling fundraising copy for mass appeals.
  • Work with the Engagement Manager to contribute to the production of stewardship materials.

Analysis and Innovation 

  • Analyse the performance and effectiveness of solicitations and mailings, identifying trends, testing solutions, sourcing additional related information where appropriate.
  • Analyse sector benchmarking data to provide strategic insight into the comparative performance of the College’s regular giving programme.
  • Develop a strong knowledge of sector best practice through networking, benchmarking, identifying and undertaking training and development opportunities and, where appropriate, implement these best practices.
  • Research and identify new opportunities, thinking creatively to develop unique appeals.
  • Develop and maintain good working relationships with colleagues across the Collegiate University, attending working groups, training opportunities and the annual development conference where appropriate.

General Administration

  • Ensure that data is recorded accurately and concisely on the Raiser’s Edge database.
  • Maintain a high level of confidentiality in the maintenance of personal and financial records and ensure compliance at all times with Data Protection legislation.
  • Have expert knowledge and understanding of current legislation impacting upon regular giving and stewardship, marketing and operations, such as gift aid, General Data Protection Regulations and fundraising regulation, and ensure operational compliance.
  • Represent and promote the Development Office within college and externally, attending occasional member events where appropriate.
  • Work collaboratively with colleagues in the Development team and across the college in delivering the overall Development Strategy.
  • Any other duties reasonably required of the Regular Giving Officer.
  • Manage own workload, undertaking planning, agreeing priorities and timescales to meet schedules and deadlines in an effective and efficient manner.

There will occasionally be the requirement to work additional hours during peak periods, but this will be sufficiently planned in advance with time off in lieu.

Posted by
Emmanuel College View profile Organisation type Registered Charity Company size 101 - 500
Posted on: Wednesday, 21 May 2025
Closing date: 04 June 2025 at 16:00
Tags: Campaigns, Fundraising, Individual Giving, Major Donor