Community engagement manager jobs in london

About the LATA Foundation

The LATA Foundation was established in 2007 by members of the Latin America Travel Association (LATA) to support social and conservation projects throughout Latin America. The LATA Foundation aims to empower local communities, build capacity in the NGOs we support, and help protect the places we all love to visit. The foundation is proud to have donated over £550,000 to carefully chosen and vetted grassroots projects. 

We are seeking a motivated and experienced individual to maintain the ongoing progress of the Foundation and continue moving the Foundation forward, building on the work of the Fundraising and Volunteer Manager.

We are seeking maternity cover for the Fundraising & Volunteer Manager starting November/December 2025. The position will be open until the Fundraising & Volunteer Manager returns to work, or 14 months from commencement, whichever is sooner (no later than end of 2026). The exact end date is contingent on the postholder's confirmed return and may change within that limit, we will provide a minimum of four weeks’ notice of any adjustment.

About the role

The postholder will lead on fundraising including income generation, strengthen donor stewardship and communications, and coordinate the effective contribution of our volunteer network. Acting as the Foundation’s principal fundraiser and a key public representative, you will design and deliver fundraising campaigns and partnerships; produce clear, impact-led communications across channels; and ensure volunteer activity is planned, resourced, and aligned to organisational priorities.

Core responsibilities:

Fundraising

• Lead regular-giving acquisition and onboarding; plan and deliver fundraising initiatives/events with the team.
• Build and manage the fundraising programme and pipeline.

Donor Communications

• Own the communications calendar and delivery (newsletters, e-shots, key messaging) and steward donor relationships.
• Develop targeted mailing lists; oversee social media and core collateral/presentation updates.

Volunteer Management

• Recruit and onboard volunteers; support project, fundraising and trustee teams.
• Coordinate meetings, minutes, follow-ups and information flow; monitor the enquiries inbox.

Representation

• Act as a spokesperson and advocate for the Foundation at events and in the media.

Essential experience & skills

• Charity sector experience, especially fundraising.
• Strong organisational skills; able to juggle multiple deadlines.
• Experience managing a team and/or volunteers.
• Excellent written and verbal communication.
• Confident networker with events experience.
• Solid digital skills: PowerPoint, Word, Excel, Mailchimp.
• Experience managing digital comms and social media.
• Willing to attend some out-of-hours events.
• Self-starter; comfortable working on your own initiative.

Desirable

• Travel industry experience.
• Knowledge of Latin America.
• Spanish and/or Portuguese.
• The team attend the office once a week in West Kensington (London), attendance is desirable. 

#fundraising #fundraisingmanager #volunteermanager #donorcommunications #communications #socialmedia #eventmanagement #communitydevelopment #internationaldevelopment #conservation #grassroots

 In this exciting role, you will work closely with the Community & Events Fundraising Manager to develop and deliver a community and events fundraising programme. You will lead on third-party/designated fundraising events and ensure all activities are within budget and meet key performance indicators.

Key Responsibilities:

• Develop and deliver a community and events fundraising programme to maximise supporter relationships and fundraising opportunities.
• Identify and implement effective marketing campaigns to attract new supporters and increase long-term support.
• Lead on third-party/designated fundraising events and activities, ensuring they are delivered to agreed budgets and key performance indicators.
• Build long-term relationships with supporters and maximise opportunities for repeat fundraising.
• Represent Blesma at third-party, Blesma-led, and community-led fundraising events, providing on-the-day support as needed.
• Collaborate with the Marketing & Communications Manager to deliver timely marketing campaigns for community and events fundraising.
• Manage fundraising and marketing platforms for community and events fundraising.
• Support the development and promotion of all fundraising activities within the Fundraising Team.
• Maintain accurate records on Raisers Edge to agreed standards and timescales.

About You:

• Proven experience in achieving/exceeding targets in the not-for-profit or commercial sectors.
• Experience working in a customer/supporter-focused environment.
• Good digital marketing skills, including the use of Facebook Ads Manager and fundraising platforms.
• Proven ability to build and maintain effective working relationships across departments and with external partners.
• Strong IT skills, including knowledge of Windows, MS Office, and fundraising databases (Blesma uses Raisers Edge).
• Demonstratable ability to plan, prioritise and deliver work to deadlines.
• Demonstrates genuine interest in supporting veterans and the mission of Blesma.
• Collaborative and adaptable, with a professional and positive approach to working with others.

Why Join Us? At Blesma, we offer a supportive and collaborative working environment where you can make a real impact. We provide opportunities for professional growth and development, and you will be part of a team dedicated to making a difference in the lives of our veterans and their families.

How to Apply: If you are ready to take on this exciting challenge and make a difference, we would love to hear from you! Please send your CV and a cover letter detailing why you’d be an ideal candidate for the role and how your skills and experience match those outlined in the Person Specification.

If you’re not sure you meet every requirement, we still encourage you to apply — you might be just the person we’re looking for. 

Are you looking for flexible and rewarding work for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the choice for you!

Please note these posts are subject to Police Vetting, a key requirement of this is that we work together to keep your vetting up to date for the duration of your engagements with us.

Post Title: Sessional Community Keyworker (2 posts available)

Location: Herfordshire & Essex

Pay rate: £14.50 per hour

Contract Type: Casual

We are looking for Sessional Workers to support Advance’s Criminal Justice Services. Advance’s Criminal Justice Services work with women involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide one to one community support to women with a variety of needs simultaneously and will be co-located with partner organisations in their region. You will be expected to travel to Advance’s Head office in London for any organisational meetings and training, as and when required.

This post is not fixed hours or full time, work will be offered on an ad-hoc basis as and when required to meet the needs of the business.

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

How to apply:

Please apply using your CV and a cover letter through our website.

• Closing Date for Applications: October 26th @ 23:30PM
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Community Organiser @ Big Local Works

Are you an experienced community organiser looking to make a real difference in an urban community? Do you have experience of working with minoritised and marginalised communities? Are you a people-person with the skills and tenacity to help local people start exciting new initiatives?

If so, we have an exciting opportunity for you to join our team at Big Local Works (BLW) as our Community Organiser. Based on a historic Market Square recently refurbished with £2m from the GLA, we want to develop a more people-powered regeneration to sit alongside the massive property development happening all around us.

As well as driving economic improvements, we want to help create a more tolerant, cohesive, and vibrant local community where everybody is welcome. Part of that is to help local people create more community events, activities, and enterprises that give people the chance to collaborate together and build a lively community where people work and play together.

We need someone with the imagination, creativity and skill to support communities and individuals to have a say in how their community develops, but also take an active part in shaping the area. We have already helped many local people set up their own initiatives, building their confidence and helping them find resources – including the Bermondsey Literature festival, Latin markets, and a range of dance, ecology and arts projects.  This role could help shape the future of South Bermondsey and help us make a great place even better – with a more inclusive economy and community for all.

Key to this is better involvement and increasing the visibility of people from a wider range of backgrounds, in a highly divided area. You’ll play a key role in fostering a welcoming community by helping navigate occasional conflicts, with support from your manager, and approaching challenging interactions with empathy and professionalism.

If this sounds like an exciting challenge, please take a look at the job spec and apply using the instructions there.

JOB TITLE: Community Organiser – Enterprise and Engagement

ORGANISATION: Big Local Works – Charity No: 1182561

LOCATION: Big Local Works 4 Market Place, London SE16 3UQ

REPORTING TO: Charity Manager

General Information

Big Local Works (BLW) is a community-focused economic and social inclusion charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and a community in which everyone can participate.

We deliver our support in the community through three main services:

• Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship
• Employability Skills training and coaching to help people access ways of increasing their earned income
• Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’ People Powered Regeneration
• Wider community building designed to create a more tolerant, diverse, and lively local community where everybody is welcome

We have a strategic vision to create a ‘people-powered regeneration’ in an area already undergoing massive redevelopment. In July 2019, a community campaign was successful in securing £2m funding from the GLA for the ‘Made in Bermondsey’ regeneration project centred on making key improvements to the local marketplace,

the Blue Market in South Bermondsey. Final works were completed in July 2022 and the market now has a first-class infrastructure for traders, local residents and visitors to use and enjoy the Blue Market Place. The market also showcases a vision of a better future for the local area: a more prosperous, resilient and connected local community where people come together to trade, socialise, and celebrate across the diverse boundaries.

South Bermondsey has a problematic history with racism and other forms of intolerance, and while migrant (recent and longer-term) communities have begun to settle in Bermondsey after many years of exclusion, there remains a sense that they are not full members of our community. Through our work we seek to empower local people, encourage enterprise and community activity, which is intended both to support the economic regeneration of the area and to empower and increase the confidence of local diverse communities.

Most recently, we have been successful in securing £200,000 from the Esmee Fairbairn Charity for strategy and community engagement support in the local area.

Our key goals are

• Local people have more say over the changes in their local community.
• This means that local people are actively involved in the development of place-based community assets,activities and projects.
• Local people will have more influence on local development and regeneration.
• A more diverse range of local people work together to improve their community, which means community members from a wider range of backgrounds become active citizens.
• There are better relationships and increased collaboration between local stakeholders.
• People feel proud of their local area, and hopeful for the future.
• Stories and messages about the area are more inclusive and welcoming of diverse perspectives and communities.
• People are better informed about the opportunities and assets in their local community.

Community Organiser – Enterprise and Engagement

Over the past 2 years, we’ve undertaken in-depth research and community mapping to understand our area’s needs, assets and lived experiences.

This role has three key responsibilities:

• Outreach and engagement with diverse local communities to help them build a stronger, more representative voice.
• Supporting the development of new initiatives by local people to stimulate a sense of community.
• Ensuring that a wider range of local people are involved and included in community activity, and their voices heard – especially those from marginalized communities

Key Tasks include

• Provide practical support and encouragement to the development of new initiatives in the local area.
• Broker collaborations and relationships between local groups, helping them develop relationships and networks.
• Identify and develop active citizens, and support them to develop and deliver their own individual and shared community Initiatives – from microbusinesses on the market, to dance and knitting clubs or arts groups
• Facilitate groups and provide ‘servant leadership’ for community groups where appropriate, managing conflict effectively
• Develop effective and positive relationships with local stakeholders from many different backgrounds, communicating assertively and with diplomacy and tact.
• Organise Events: Plan and host public and private events, both online and in person, to strengthen community ties and increase visibility.
• Work closely with the Business Improvement District, local charities and businesses and key strategic partners to help us achieve the overall aims of the People-Powered Regeneration
• Build and maintain a network of contacts among our priority groups and communicate efficiently with them
• Lead on day-to-day local communications and marketing, supporting the development of newsletters and online content, with appropriate support and resource
• Contribute to research and evaluation across activities to ensure our work has the best possible impact.
• Help represent the work to existing and potential supporters, and the local community, to secure buy-in and support for the programme

Person Specification: Key Skills that would help you in this role:

Skills, knowledge and experience

• Experience of developing relationships with a range of different and diverse community groups especially focusing on historically marginalised groups, especially BAME and recent migrant communities, as well as communities of faith, LGBTQ+ people, and others.
• A strong understanding of, and commitment to, the principles and practices of ensuring equality, diversity and inclusion and how these relate to community organising.
• Demonstrable experience of maintaining strong working relationships with a wide range of stakeholders.
• Ability to work independently and proactively, with effective time management and prioritisation skills, to be able to multitask.
• Ability to communicate confidently, professionally, and approachably.
• Experience of managing conflict and challenging behaviour, with appropriate management support
• A high level of written and oral communication skills
• Experience of managing a small budget.
• Professional IT skills including confidence using Microsoft Office and Google Drive, and use of social media. Training can be given.

Personal qualities

• A people-person who actively enjoys getting out and meeting people and forming connections with others
• Somebody with enthusiasm and passion, but also an ability to focus on getting things done
• Somebody who enjoys working both alone and as part of a team, with the ability to inspire, motivate and work collaboratively with others.

Desirable:

• We would particularly welcome those with experience of applying one or more recognised community organising framework
• We would particularly welcome those with experience of supporting microenterprise, as well as purely recreational social/ community-focused activity.

If you feel that your skills and experience do not fully meet the criteria as listed in the Job Description but that you have other relevant skills and experience that would support you in this role, please do apply and note these in your application.

You will benefit from

• 25 days holiday a year plus bank holidays
• A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community
• Monthly contribution towards your mobile phone bill

Working pattern

While there is scope for working from home on some tasks, you will need to be present in our centre, on the market, and out and about in the community for a good proportion of your time.

There will be a need to work flexibly, including some evenings and some weekends, for which time off in lieu will be given.

If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.

We present work for everyone and we welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled, or other marginalized communities. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs, we can continue to look at the world with fresh eyes and find new ways of doing things.

MAIN TERMS AND CONDITIONS

•  4 days per week (0.8 FTE)
• Hours normally 9-5pm but likely to include one evening a week and occasional Saturdays (market day).
• Annual salary: Between £24,000 and £25,600 for 4 days/week - depending on experience (FTE £30-£32,000)

An enhanced DBS check is essential.

To apply, please send:

• A full CV and
• A covering letter tailored to the job, which tells us 1) what attracts you to the job itself, and 2) detailing how your skills, experience and qualities make you suitable for the role.

Use of AI:

We understand the value of AI tools, and especially recognise their value for people who may need help with their writing. However, we have had to reject a large number of applications for roles recently where AI was used to write CVs and letters that were completely unsuitable and too generic to understand. Please use your own words, experience and ideas to give us the best chance of understanding your application.

Closing date: 22nd October

Our community team is expanding, and we are looking for an energetic individual to join us. 

Do you love meeting people and building relationships?  Are you energetic, positive and organised? 

We are looking for a Community Fundraiser who has these key skills to help us raise vital income for our charity.  You will develop and deliver fundraising initiatives through partnerships with local groups, schools, associations and individuals.  This role will also involve delivering a number of fundraising events so being organised and creative is key and having a marketing focus to ensure maximum success.

Ideally, you will have experience in planning and delivering energetic, community-focused fundraising events that inspire participation and maximise engagement No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively. 

You will be based at our purpose built children’s hospice just outside Maidenhead, which provides support to children with life-limiting or life-threatening conditions and their families. We would love to hear from talented individuals who want to help us raise the money that we need to make these services available to all families who need them.

As well as a competitive salary, we offer a generous annual leave entitlement, access to a pension scheme as well as private medical insurance and life assurance. You will also have free on-site parking and will benefit from an Employee Assistance Programme.

Our core values are key to who we are.  We are looking for individuals who are committed to reflecting our core values in all that they do - Determined, Empowering, Valuing others, Integrity, Nurture, Empathy.

Youth Development Outreach Worker

Oasis Community Hub Hadley and North Middlesex University Hospital

 Hours: Full-Time

Contract: Fixed Term to March 2026, (With View To Extend)

Salary:  £31,312 per annum, (Inclusive of London Allowance)

Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community. 

Oasis Community Hub Hadley is looking to recruit a Youth Development Outreach Worker to join the Oasis Youth Support project at North Middlesex University Hospital. This project offers support to young people who have attended the Emergency Department due to violence in order to promote positive outcomes.

Key responsibilities will include:

· Offering intensive 1:1 support to the young people referred to the project by hospital staff following an attendance at ED due to violence or aggression. Support for the young person can include liaising with parents/carers, safeguarding services and other agencies/networks with the purpose of increasing positive outcomes.

· Being a physical presence in the department, working with key staff within NMUH to ensure all young people who come into ED as a result of a violence or aggression are able to access support where required.

· Planning and delivering sessions focusing around specific areas of violence reduction for young people and professionals.

You could be successful in this role if you: 

· Have a relevant experience working with young people using a Youth Work approach and seen a positive impact from that work

· Are committed and passionate about working with young people who have experienced violence using a young person centred, trauma informed approach.

· Possess excellent oral/written communication and organisational skills.

· Are self-motivated, with the ability to take initiative and work to deadlines.

This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances. 

If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role. If you require any assistance to overcome potential barriers to application, please let us know by visisting the Oasis Charity Jobs Website.

Closing date for completed applications is 9am Friday 24th October 2025.

2025.

Interviews will be held during the week commencing Monday 3rd November 2025

in Ponders End, Enfield (more details TBC nearer the time).

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Home-Start Epsom, Ewell and Banstead is a voluntary organisation committed to promoting the welfare of families and children.  Our team of trained staff and volunteers provide regular emotional support and practical help to families in their own homes and in groups throughout the community.

While the majority of our funding has previously come from grants, we are excited to announce that we are recruiting for a part-time Community Fundraiser to help the charity diversify our funding sources and engage with the local community, individuals and businesses.

The right candidate will combine their enthusiasm about our purpose, their excellent networking and negotiation skills, and their local know-how to generate income from a range of sources across Epsom, Ewell, Banstead and North Mole Valley. Knowledge of Home-Start and similar experience would be advantageous.

This role requires good IT, evaluation and report writing abilities, excellent written and verbal communication skills, and the ability to handle confidential financial and other data.

We are a small but friendly team, and we’re looking forward to recruiting the right person for the role.

Use of a car (expenses paid) is necessary. A basic disclosure and barring (DBS) check will be required.

What is the opportunity

Balance is seeking a persuasive and positive role model to work with its leadership team and trustees to shape our quality and commercial development. The Quality and Development Manager will occupy a key role in supporting our growth, sustaining our quality standards and growing commercial and income generating activity.

This post is also regarded as development opportunity for a candidate looking to be part of the charity's long term succession strategy for middle and senior managers.

About your values and strengths

You are someone who strenths and values will align with the following attributes:

• You can think on your feet and are consistantly able to bring ideas to the table
• You understand the tension between quality and cost and how to resolve them
• You are able to build alliances and relationships that have sustainable benefits to the charity and its work
• You can exhibit confidence in your colleagues and mobilise their skills and knowledge to drive our quality standards
• You see problems as opportunities and a gateway to new ways of delivering our services and business development

What you can expect from us

• A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
• A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
• That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

You can also expect

• A commitment to training and professional development to support internal progression in and beyond the charity.
• Inclusion in and a 3% employers contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
• Access to a range of discount schemes including Blue Light Card
• Access to the charity's employee assistance programme.
• Access to travel card loan, and bike to work scheme.

Our client is looking for a confident and capable Community Safety Manager to take the reins of a transformed service and drive it forward. You’ll be joining a team with renewed energy, clear purpose, and a strong track record of improvement. You’ll play an essential role in delivering safer, more inclusive neighbourhoods. 

They’ve made huge strides in improving their ASB service, from better case assessment and customer communication to stronger team dynamics and a 17% uplift in tenant satisfaction. Now, they’re looking for a dedicated manager to continue this momentum and lead their ASB function into its next chapter.

What You’ll Be Doing 

As their  Community & Safety Manager, you’ll: 

• Lead and inspire a team of 5–6 ASB Case Managers 

• Champion early intervention and customer-focused case resolution 

• Own and evolve our ASB policy, toolkit, and communications strategy 

• Collaborate across Paradigm and with external partners (police, local authorities, health services) 

• Use data and insight to shape service improvements and reduce ASB 

• Monitor performance and report outcomes to senior leaders and external stakeholders 

• Handle complex cases and complaints with professionalism and empathy 

• Participate in our duty manager rota, including occasional out-of-hours support 

You’ll bring: 

• Strong ASB legislation knowledge and case management experience 

• Proven leadership in managing customer service teams 

• A data-driven mindset and strategic decision-making skills 

• Excellent communication and stakeholder engagement abilities 

• A collaborative, solution-focused approach 

• A full UK driving licence and access to your own vehicle + business insurance

Action for Refugees in Lewisham (AFRIL) is recruiting for a new Casework Manager to lead our growing and dynamic Casework and Advocacy Service.You will be joining an impactful local organisation at a crucial time in our development. We are looking for a hard working and dynamic leader who can balance the operational demands of casework and managing frontline services, with excellent HR skills and a keen interest in policy and developing partnerships. This is an exciting and integral role within a supportive and dynamic team at AFRIL. The role is available due to the advancement of the previous post-holder to a more senior post.

AFRIL’s Casework and Advocacy Service is a busy, professional team of 4 caseworkers (3 FTE) , a Community Activities Coordinator, and a number of volunteers. The team has grown significantly in the last 3 years, in response to the needs of our community and due to recognition of AFRIL’s high quality and relevant casework provision. The Casework and Advocacy Service provides AQS accredited complex casework and advice in the areas of Asylum Support, Housing, Benefits and Community Care. The service works to fill the gap, focusing on supporting those with complex vulnerabilities requiring wrap around support. AFRIL takes its services to where clients are; holding regular casework drop-in’s at asylum support hotels, community centres and at Lewisham Foodbank. AFRIL is also recently accredited by the Immigration Advice Authority to provide advice at Level 1, in both Immigration and Asylum and is currently in the process of becoming accredited at Level 2.

AFRIL’s Casework and Advocacy service uses casework trends and data to work with community members in order to engage in policy and systemic change. Utilising casework and community co-production, the service has created sector wide resources on asylum support, engaged in strategic litigation and successfully influenced local, pan-London and national policy outcomes. This is a growing area of work for the service and the successful Casework Manager will be required to balance high quality casework outputs and management of a team, while working closely with the Executive Director on emerging policy and advocacy work.

About AFRIL:

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We  provide both crisis support to meet immediate need, and longer-term, flexible programmes to  tackle the underlying problems that lead people to be in crisis, supporting people to integrate and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions and IAA Level 1 Immigration Advice.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We use our frontline experience, together with our clients, to engage in policy and influencing work to improve the services and policies that impact our clients group. 

Hospice at Home Transformation and Operations Manager

Fixed term for 20 months

£63,550 per annum plus on-call (WTE based on 37.5 hours per week)
37.5 hours per week
Locations: The Beacon, The Hospice, Headway House Farnham, and our communities  

Are you an experienced healthcare leader passionate about compassionate, community-based end-of-life care?

Phyllis Tuckwell is transforming how we deliver our Hospice at Home Services  – we’re looking for a Hospice at Home Transformation and Operations Manager to lead this change.  This is a unique opportunity to shape innovative care models ahead of our new hospice opening in 2026, while managing and inspiring our dedicated community teams.

“For everyone to have the best possible experience at the end of life.”

This role is perfect for a dynamic, compassionate, strategic and strong operational leader with a passion for inclusive care, change, and collaboration. You'll play a central part in shaping our service models, embedding continuous improvement, and inspiring teams to deliver exceptional care to people in their homes.

As our Hospice at Home Transformation and Operations Manager, you will:

• Lead the transformation and daily operational delivery of our Hospice at Home services.
• Collaborate across the system to improve outcomes for patients and families.
• Manage a team of dedicated professionals, supporting and empowering them through change.
• Shape and embed new models of care aligned with population needs and our new hospice opening in 2026.
• Be a visible, values-driven leader, championing inclusion, equity, and evidence-based practice.

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.

About You:
We are looking for someone with

• Experience in service transformation and senior operational management in health or social care.
• Understanding of community-based care, ideally in palliative, oncology or frailty services.
• Knowledge of project management, stakeholder engagement, and quality improvement.
• A passion for compassionate, person-centred care, aligned with our values.
• A collaborative approach, ready to work across boundaries and lead with kindness, clarity and purpose.

For a full list of essential requirements, please refer to the job description and person specification document.

About Us:
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our staff are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients. 

The impact of our services on the lives of our patients and their families can be read about on our website under Patient Stories.

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

You will have

• The chance to make a meaningful impact in a forward-thinking hospice committed to innovation.
• A supportive, inclusive team culture where leadership, education, and wellbeing matter.
• Professional development opportunities and a culture of reflective practice and growth.
• Flexible working and community-based work across our Farnham and Guildford sites.

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• Clinical supervision and support
• 96% of our staff are proud to work for Phyllis Tuckwell*

*Birdsong and Hospice UK Staff Survey 2025

For further information regarding the role or to arrange an informal visit, which is encouraged and welcomed, please contact Catherine van’t Riet .  If you are unable to apply on-line or have any questions about the recruitment process, please contact HR.

Closing date for receipt of applications: Wednesday 1st October 2025
Interviews to be held: Week commencing Monday 6th October 2025
 

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to an enhanced Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Location: Remote / Hybrid (with occasional UK travel & team meetings at the Birmingham Office Monthly) Applications welcome for candidates within commuting distance of the Midlands.

At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.

We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.

About the Role

As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.

This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.

Key Responsibilities

• Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
• Deliver high-quality stewardship and build strong, long-term relationships with supporters.
• Identify and secure new partnership and funding opportunities in line with organisational strategy.
• Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
• Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
• Collaborate across departments to align partner activity with service delivery and communications.
• Contribute to income planning, forecasting, and the delivery of financial targets.

What We’re Looking For

• Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
• A track record of building successful relationships and delivering income growth.
• Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
• Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
• Strategic thinker with a creative mindset and the ability to spot new opportunities.
• Excellent communication, collaboration, and relationship-building skills.
• Comfortable working independently and managing multiple priorities in a fast-paced environment.

What you will receive in return:

At Fuel Bank Foundation, you'll join a passionate, values-led team making a real impact in communities across the UK. We offer:

• Competitive salary
• Flexible and remote working options
• Opportunities for personal and professional development
• A supportive, inclusive, and collaborative team culture
• The chance to help shape solutions to one of the UK’s most urgent social issues
• Enhanced annual leave
• Enhanced pension scheme
• EAP – Healthcare

We are looking for an experienced and passionate Philanthropy Manager to work as part of our Fundraising Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Fundraising team is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams spanning Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts & Grants, and Partnerships.

As a newly established programme, Philanthropy demonstrates exciting potential for both Rethink and MHUK, with initiatives spanning major donor and mid-value engagement. Trusts & Grants have a strong track record at Rethink Mental Illness and a growing portfolio of supporters at Mental Health UK. The team is well-positioned to develop innovative funding propositions that support the future ambitions of both charities, working to achieve both in-year cornerstone grants and long-term, transformational funding. Corporate Partnerships have launched several exciting partnerships across both charities and the portfolio and team continues to grow.

How you will make a difference

Are you an excellent relationship manager looking for a new and exciting challenge? We are looking for an ambitious individual, who is passionate about making a difference to the lives of people affected by mental illness to join our small, growing Philanthropy team.

Philanthropy is developing income stream for Rethink Mental Illness and Mental Health UK. This role will support the Interim Head Trusts and Philanthropy to lay the foundations for the future of high value giving for both charities, helping carve out relationships and ideas that form the basis of our transformational giving. It’s an exciting opportunity for an experienced relationship builder who is inspired by the prospect of building a high impact philanthropy programme.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our complex needs service in Haringey.

Sounds great, what will I be doing?

To provide high quality support as a non-clinical member of NHS' multidisciplinary Community Mental Health Team (CMHT) to an allocated group of adult service users (18+) with moderate to severe mental illness within the community. To carry out duties in line with Hestia's and North London Mental Health Partnership (NLMHP)'s policies and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

You will bring either an NVQ Level 4 in Care (or equivalent) or substantial experience gained through at least two years in a mental health setting. With a strong understanding of mental health issues, recovery, and co-production principles, you will apply this knowledge to deliver effective and inclusive support. You will have proven experience of working collaboratively with other professionals, services, and communities, ensuring a joined-up approach to care. Your knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act will enable you to assess needs effectively and contribute to safe, person-centred support planning.

You will demonstrate excellent communication, relationship-building, and group facilitation skills, alongside the ability to adapt to different service user needs. With confidence in using IT systems, including electronic case management tools, you will be able to maintain accurate records and monitor outcomes effectively. Resilient and adaptable, you will maintain clear professional boundaries while working independently or as part of a fast-paced team. Above all, you will demonstrate a strong commitment to person-centred, trauma-informed practice that promotes dignity, empowerment, and recovery.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.