The Head of Skills Information and Skills Services helps people with sight loss to live the life they choose by leading the delivery of regional adult, children and young people’s services to support people with sight loss and their families within the South West & Wales region. This is an office-based role from either Southampton, Reading, Bristol, Exeter, or Cardiff with travel required across the South West & Wales region.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Management qualification or equivalent relevant experience.
• Six sigma and/or knowledge of continuous improvement methodology.
• Proven track record in leading and performance managing a multi-skilled / multidisciplinary team of staff working with vulnerable adults and children and young people, to achieve results balancing local needs against national priorities.
• Experience of developing and delivering a range of people centred services to external customers.
• Experience of working in the third sector.
• Experience of introducing major new initiatives/services which affect organisational change.
• Working with local government on campaigns, improvement of services.  Proven experience of budget management.
• An understanding of customer relations and meeting the needs of a variety of customers.
• An understanding of the principles required for effective financial management.

Desirable

• Experience of managing and working with services for blind or partially sighted people.
• A lived experience of sight loss.
• Qualification working Children and Young People.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

Job Title: NCS Engagement Coordinator

Salary: £22,000 - £25,000 per annum depending on experience – full time post

Department: NCS

Reports to:   NCS Manager  

NCS Engagement Coordinator

Brentford FC Community Sports Trust (BFCCST) is looking to recruit a highly motivated, enthusiastic, and passionate individual to join the NCS team and support the development of our NCS Programme. Ensuring we promote, engage and prepare young people for the programme, allowing it to become a key core component of our local offer for young people aged 15-17 years old. The successful candidate will have the drive, determination, and passion to empower young people to become young leaders and create a positive impact on their community.

Purpose of the Role:

• The NCS Engagement Co-ordinator will support the NCS Manager with the set up and delivery of a high quality NCS programme ensuring it meets the requirements and delivery schedule as set out by the NCS Trust and partners.

• The NCS Engagement Coordinator will design and implement a clear recruitment and engagement strategy to ensure that BFCCST achieves all KPI’s in relation to recruitment and engagement of young people on to the NCS programme across BFCCST’s specific delivery area’s Ealing, Hounslow, Richmond, Kingston and Hillingdon. The NCS Engagement Coordinator will highlight the benefits of the programme and work with young people and parents who express interest in the programme and go through all elements of the journey from expression of interest to turning up on the programme.

• The role will include delivery of the NCS programme both residentially and locally, including leading staff and teams of young people and facilitating delivery of the curriculum.

Main responsibilities:

1. Develop, implement, and lead on a recruitment and engagement strategy to recruit and retain young people on to the NCS programme.

1. Develop and maintain strong relationships with allocated schools and colleges, local authorities, and other key stakeholders to promote the NCS programme and recruit participants throughout the year.

1. Deliver presentations and other agreed recruitment events (e.g. assemblies, PSHE lessons) to all allocated secondary schools, non-mainstream schools, colleges, and other organisations that engage the 15-17 age group.

1. Plan and deliver a robust and engaging keep warm strategy across the year to ensure maximum turn ups on the NCS programme. Ensure all NCS welcome and information packs are sent to interested young people in line with keep warm strategy timescales.

1. Act as main point of contact for young people who have signed up to the NCS programme ensuring regular and clear communications with young people and their parents/guardians.
2. Liaise with schools and colleges to design and deliver bespoke school support programme activities.

1. Collect and process key documentation (including EOIs, medical and consent forms) from all recruitment events and communication accurately and in line with contract targets and deadlines

1. Monitor and record all required recruitment activity and young person’s records on designated CRM system.

1. Embed the Programme Quality Framework into all recruitment, engagement, and delivery activities.

1. To act as Wave Leader during delivery of NCS programmes, adhering to Wave Leader roles and responsibilities at all times – leading cohorts of young people through every phase of the Summer & Autumn programme.

1. Promote the NCS programme and activities using the Brentford FC CST NCS social media and web pages.

1. Support NCS Manager in recruitment, training, and supervision of seasonal delivery staff.

1. Support with the delivery of extension phase activity and school support events.

1. Follow agreed processes for all delivery, utilising all key NCS assets and materials.
    
2. To achieve weekly and monthly recruitment targets as set out by the NCS Manager and to regularly provide reports and monitor information.

1. To understand and comply with the safeguarding of the young people and staff participating and working on the programme in line with contractual responsibilities

1. Attend regular team & organisation meetings reporting key performance achievements or areas for improvement.

1. Deputise for the NCS Manager when appropriate.

1. Work with other BFCCST staff to develop recruitment and referral opportunities for young people from other BFCCST projects.

1. Any other reasonable duties and responsibilities considered appropriate by NCS Manager & Education Manager.

Key areas of staff’s focus when working for NCS:

● Delivering a safe programme

● Developing positive relationships with participants

● Delivering a quality programme

● Self and others

Personal Specification

Essential

Qualifications and experience

1. Graduate degree level and/or Youth Work qualification or strong relevant experience.

2. Demonstrable experience (normally at least 2 years) of working with young people (particularly 15-17year olds) and an understanding of the current challenges they face.

3. Experience of successful delivery of the NCS Programme / equivalent programmes.

4. Experience of working with groups young people in a residential, education and/or outdoor setting.

5. Experience and/or good knowledge of working in secondary schools, colleges and/or the local authorities.

6. A Safeguarding and First Aid qualification or willingness to complete training.

Skills, Knowledge, and ability

1. Ability to relate well to young people from a wide range of backgrounds and engage them in activities which support their development.

1. Excellent knowledge and understanding of the NCS Programme both regionally and nationally.

1. Ability to communicate and engage with young people aged 15-17 and their parents/guardians sensitively and confidently in both large groups and individual settings.

1. Ability to present to large audiences and to adapt presentation style to the audience.

1. A proven track record of managing relationships with stakeholders and the ability to communicate with people at different levels

1. The ability to positively influence others and highlight benefits to a variety of audience.

1. Ability to work as part of a team and take the lead where necessary providing clear instructions for staff and volunteers to enable them to achieve desired outcomes and the required standards

1. Excellent communication skills including written, telephone and interpersonal skills.

1. Self-motivated with the ability to work on own initiative, to tight deadlines.

1. A strong work ethic, excellent time management skills and motivated to work towards targets

1. Excellent planning and organisation and administrative skills.

1. IT literate with particular emphasis on Microsoft , Google and CRM packages

1. Ability to work in a fast paced and demanding environment, creative ,adaptable and responsive to changing  situations.

1. A commitment to supporting young people, and the principles of equality and diversity.

1. Good knowledge and understanding of Safeguarding, Health and Safety, and current COVID-19 risks in relations to working in the community and youth work environment.

1. Willingness to regularly travel within the allocated work areas and stay residentially on the programme during summer and autumn programmes.

1.  Willingness to work flexible hours as this role will involve weekend and evening commitments

Desirable

1. Practical experience of managing information operating systems and the ability to interrogate data from salesforce or other CRM systems

2. Experience of effectively dealing with serious incidents and managing safeguarding.

3. Experience of working with young people who have additional needs or challenging behaviour.

4. Ability to manage and motivate large teams of staff.

5. A full driving license and access to own car.

6. Good knowledge of the local area and demographics (Hounslow, Ealing and neighbouring boroughs)

7. Experience of campaigning or volunteering

8. Experience in public speaking

9. Experience in a sales environment

10. Ability to create social media content

NCS Key Competencies for Staff

• Leadership
• Communication
• Emotional Intelligence
• Resilience
• Coaching
• Decision Making
• Adaptability

The Appointment

The appointment will be full time and is available immediately upon the receipt of two acceptable references and the submission of an enhanced Criminal Records Check to the Disclosure and Barring Service (DBS). The appointment will be confirmed upon receipt of the DBS check.

Please fill out the application form and attach it to our application portal 

Application closing date is 19 April 2021

To assist in the management of Crossroads Care services, co-operating with statutory and voluntary organisations to provide a service for carers and their families in line with the aims, objectives, policies and standards of the organisation.

To assist the Care Manager toensure Crossroads clients receive a reliable and efficient care support service, that Care Support Workers have the administrative back up to concentrate on care provision.

• Client referrals and waiting list
• Visit clients to do risk assessment / reassessments / care plans
• Ensure client needs are matched with CSW competence to ensure high quality support and access to much needed breaks for Carers
• Scheduling of client visits, preparing and distributing rotas.Ensure CSW’s knows where to go and what to expect and the clients are properly informed in time to make their respite plans
• Assist in the monitoring of the service being delivered both core and projects by gathering client and CSW feedback and working closely with Senior CSW’s and Project Leads
• maintaining recording systems in accordance with administrative procedure
• monitoring referrals in accordance with Crossroads Care policies and procedures
• ensuring care plans are prepared, implemented and monitored
• ensuring that care is delivered to families making efficient and effective use of the resources available to the organisation, the care budget and within the Crossroads Care criteria
• making referrals to other agencies as appropriate
• Monitor and manage the day to day demands made upon the service and work with the Care Manager to develop the service
• Highlight and report any areas of concern, especially in health and safety issues

The Mulberry Centre (TMC) is an award-winning cancer information and support centre and an independent charity, based on the grounds of the West Middlesex University Hospital in Isleworth, West London. It has been open for over 19 years and has provided services and support to more than 15,000 people. 

We are seeking an Operations Coordinator to work closely with the Finance and Operations Manager.  We are looking for an individual who will support and coordinate the smooth running of the Centre’s operational and support services, enabling The Mulberry Centre to deliver quality services with a professional and caring focus.  You will need to be a warm and welcoming team player, be proactive and an office all-rounder supporting your colleagues.

If you are interested in the work of The Mulberry Centre and have the relevant experience to perform this significant role, we would very much like to hear from you. 

This is an exciting time at Cruse Bereavement Care. Our strategy ‘Bereaved People First’, is being implemented and the charity under-going significant transformation. This role is key to the delivery of the strategy – to support more bereaved people in a way that works for them.

For 60 years we have been educating and empowering society to better understand bereavement. Our core work has been to deliver face to face and telephone support through a team of an incredible volunteers. But we weren’t offering any digital support…. until now. Last year we launched our online grief chat, have begun a website transformation and expanding our reach on social media. We have seen a significant rise of engagement and need for online support

You will be a key member of the communications and digital team working closely with the service team to develop, launch and manage an online community.  This community will provide a safe and inclusive space for bereaved people to access peer to peer support online.

This is a very exciting opportunity to help shape our peer to peer offer and deliver innovative new digital products and services for the UK’s leading bereavement charity.

Fixed Term Contract – Ends 31 March 2022

This is an exciting time to join the Wandsworth and Richmond Community Drug and Alcohol Service (R&WCDAS), working for St Mungo’s alongside our partners; SLaM NHS Trust, We Are With You and CDARS.  We are recruiting a number of roles to be based within our innovative, new homeless pathway supporting service users across both boroughs.

The team will work to link clients who are homeless and in hostel, hotel, and temporary accommodation into drug and alcohol services, and will provide harm reduction advice and support. They will build rapport and engagement with new clients and link them into the treatment pathway, and provide training and support to other service providers to improve knowledge and service provision to this client group.

What we offer

• Excellent Development and Growth Opportunities

  St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

  As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

  At St Mungo’s is a Disability Confident Employer, we are in the top 100 of Stonewall’s Workplace Equality Index 2020 and we are. Equality, diversity and inclusion are central to the organisation's values and how we work.

  We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carers and Parents, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Flexible Working and Other Benefits

  We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

  St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

  What we do

  At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

  How to apply

  To find out more and apply please go to the St Mungo’s careers page on our website. 

  To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

  Closing date: 10am 20 April 2021

  Interview and assessments on: 5 & 6 May 2021

  It is a requirement for this post that an enhanced/standard DBS disclosure check will be undertaken for the successful candidate.

  Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Are you a people’s person? Do you have the ability to connect with a variety of people that are all completely different? Are you passionate about staff learning and development and improving the employee experience?

Are you process driven with an eye for detail?

If this sounds like you, then continue reading as this may be your next move.

The HR Coordinator is a key role within our team that will bring the vibes and ensure staff are valued as well as continue to have a great experience at UWLSU. 

This role is for someone who is extremely organised, process driven with great problem solving skills. The successful candidate is to be skilful administrator with keen interests in Human Resources with a strong will to learn.

If you’re passionate about people, we’d love to receive an application from you!Be sure to read the job description and person specification and make sure to use our application form – we don’t accept CVs and cover letters!

UWL students come from a diverse range of backgrounds, as an employer we are committed to ensuring that our workforce are reflective of the members we serve.

Therefore we actively encourage applications from people from a wide range of backgrounds and circumstances, particularly those from traditionally underrepresented groups. 

Schools and Groups Digital Engagement Officer

£30,000 per annum

Wisley, Woking, Surrey GU23 6QB

(Home based initially and then based at RHS Garden Wisley, Surrey, or at our London office near Victoria with travel to Wisley at least twice a week).

We’re looking for a digital communications professional to join the RHS Schools and Groups team and manage our website content, social media channels and key digital communications such as our newsletters.

For more than 210 years the Royal Horticultural Society has been the force behind the nation’s gardening. Our charitable purpose is to inspire passion and excellence in the science, art and practice for horticulture. Our vision is to enrich everyone’s life through plants, and make the UK a greener and more beautiful place. As a charity, the RHS aims to inspire a wide range of audiences by demonstrating the wonders of gardening through all that we do including gardens and shows, in our publications and online, and through our work in the community.

Working closely with our Senior Communications Officer and Communications Officer, you will use our digital channels and platforms effectively to bring key initiatives to life, increase engagement with audiences, and help tell the stories of the people we work with through inspiring and unique ways.

We’re looking for someone with experience in creating exciting or innovative digital communications that have successfully increased engagement with audiences and who can manage multiple channels at once. The successful candidate will have experience in using insights and analytics to monitor engagement, help tailor content for different channels and develop future communications.

This exciting and dynamic role sits in our passionate Schools and Groups team and will manage the digital aspects of our work across three core areas:

• The RHS Campaign for School Gardening – our national school’s programme inspiring young people to grow
• Britain in Bloom – an amazing force of volunteers that clean and green our towns, cities and villages across the UK
• Our national Outreach Team – providing hands-on support to schools and groups so they can fully feel the amazing benefits of gardening.

The Royal Horticultural Society (RHS) is committed to being an inclusive employer and welcomes applicants from all backgrounds.

The RHS provides a number of great benefits for employees including:

• Free access to all RHS Gardens, Shows and Libraries
• Employee discounts including airport parking, hotels, retail and gym membership
• 25 days holiday (increasing 28 and 30 with service) and option to buy/sell
• Monthly Garden Magazine and access to Horticultural advice
• Sponsorship for External Studies

It’s never been more exciting time to join the Royal Horticultural Society. We are making a landmark £160 million investment in the future of horticulture over the next 10 years. This will allow us to bring the joy of gardening to millions more people and make some of the most significant and exciting changes in the history. Join us and be part of the history.

Closing date for applications is 21st April 2021.

If you care about creating ways to help people in the local community then this role is for you!  You will be project managing an exciting plan to establish food bank centres across the operational area of the East Elmbridge Food Bank and overseeing a holistic strategy to see East Elmbridge without food poverty..

We are looking for a great communicator who can motivate both staff members and volunteers to provide the best possible support to those who find themselves in food poverty.  You will be supporting and line managing our new Food Bank Co-ordinator and working with our board of trustees to deliver a strategic vision.

The Communications Officer helps people with sight loss to live the life they choose by developing and implementing integrated communications campaigns which promote, protect, and raise Guide Dogs’ profile amongst key target audiences. In addition, working with Guide Dogs’ brand purpose, contribute to brand awareness and growth.

The role is a wide-ranging and creative and will be required to work closely alongside key stakeholders including a diverse Communications team which has a broad remit consisting of internal communications, national PR and media relations, ambassador and celebrity management, and stakeholder engagement.

This role can be based from London or our Reading Hub with some travel required between both locations.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Experience of working within a busy press office and as part of an integrated communications team.
• A track record of identifying, developing, and securing high quality media opportunities which meet strategic objectives and KPIs.
• Experience of bringing our Brand and services to life by telling people’s real-life stories in an engaging, inspiring, and respectful way.
• Ability to build a rapport and strong relationships with internal and external stakeholders.
• Interest and/or experience working in the charity or public sector.
• Experience of working as part of a geographically dispersed organisation.
• Experience of developing and implementing multi-channel, integrated communications plans with measurable KPIs.
• Experience with developing engaging, creative content for owned digital channels.

Desirable

• Relevant professional qualification.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

Position: Regional Development Officer (South East)
Type: Full time (35 hours per week), permanent
Location: Home based in either Kent, Surrey, Sussex or Hampshire
Salary: £33,273 - £37,839 per annum plus excellent benefits
Salary Band: Band E, Level 2
Department: Community Networks

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

The role of Regional Development Officer (South East) is one of 9 Regional Development Officers within our new Regional Development team which is part of our wider Community Networks team.

As part of the Regional Development team your role will be to develop our local community presence across the South East of England, developing awareness of and engagement with the MS community by the wider community.

As a Regional Development Officer you’ll support our local volunteer groups to develop new partnerships, share good practice, respond to local need and engage with the wider community. This includes the development of events and services, with MS professionals and local groups where appropriate, to engage the community in our work.

You’ll play an important role working in partnership with our local group volunteers and the MS Community to incorporate their needs and views into our work and will provide guidance and support to our local volunteers when developing local group services.

The role also focuses on developing our connections with communities we currently under-engage with and to support the development of informal groups within the MS community, and our relationship with them.

The post-holder will have experience of working alongside end-users in the coproduction of services or activities, and a commitment to the principles of coproduction; experience of managing the delivery of activity plans in partnership with volunteers, as well as experience of partnership working to improve local services and outcomes for beneficiaries.

The post will cover the following areas:
Kent, Surrey, Sussex, Hampshire, Isle of Wight and Guernsey and there will be occasional travel to London.

As this role covers large geographical areas you’ll need to hold a full driving licence and have access to a car.

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

We’re in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

Closing date: 9am on Monday 26 April 2021

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We are committed to promoting equality and diversity. 

No agencies please.

The successful candidate will lead on supporting parish-related administration and Synodical Governance activities for the Diocese ensuring that these continue to develop in support of the “Transforming Church, Transforming Lives” vision and mission of the Diocese of Guildford, specifically Goal 10. They will also lead on the administration and operation of the parish-needs-process through the parish co-ordination team, ensuring the annual review, planning and delivery against a “one set of services” list for Church House, and lastly, they will lead on all matters relating to Parish Share, including modelling, communication and recovery, whilst actively engaging in work to deliver financially sustainable ministry in all parishes.

The full job description, person specification, further details about the diocese and information on how to apply for the role can be found in the application pack attached and on our website.

How to apply

A completed application form - attached or on our website, including a supporting statement (no more than 2 sides of A4) detailing your reasons for applying, what you bring to the post and how you meet its requirements should sent by email to the address on the bottom of our application form no later than the closing date: 30th April 2021.   

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years.  
 
Our out of hours crisis service, Journey Recovery Hub, has been running since December 2019. The service provides support to those suffering from mental health problems, aiming to prevent escalation, reduce isolation, increase independence and self-management and improve mental health and wellbeing.
 
This is an exciting role in a newly extended service, which aspires to achieve the above aims. We are looking for highly motivated, caring individuals, who have knowledge and experience of supporting vulnerable adults to increase their independence and develop self-management strategies. 
 
The successful applicant will have an understanding and empathy for people with mental health needs and will be used to working in a team of staff and volunteers.  You will need to have clear project management skills, and be self-motivated, a good communicator and be able to prioritise and manage your time effectively.
 
You will be required to work face to face in our Kingston Hub and/or our Richmond Hub. The work will be delivered in a shift pattern over evenings and weekends including Bank Holidays. 
 
Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
 
Successful candidates will be required to complete an enhanced DBS. 

We are offering the opportunity to join a growing, passionate and friendly team in a pivotal role that enables the charity to provide complementary therapies from specialist therapists to people with cancer in Berkshire and beyond.

As Service Delivery Manager for My Cancer My Choices, you will have responsibility for the smooth running and organisational effectiveness of the charity’s day-to-day delivery of services.  You will ensure we meet the expectations and needs of the people with cancer who use My Cancer My Choices and the volunteer team who support the operational running of the service.

The role is currently part time covering 24 hours per week and will be based in our new office space in Berkshire with the potential to develop into a full-time role.

Required attributes 

• Excellent communication skills both verbal and written
• Great interpersonal skills with the ability to network with different people and groups
• Ability to work both independently and as part of a team with a high degree of empathy and responsibility enabling you to run a care giving service
• Previous line management experience with the ability to provide direction, ownership and engagement to support performance
• Resilience with the ability to work, when required, under pressure to deliver to tight deadlines
• Excellent organisational and administrative skills with attention to detail 
• Must be fully IT literate (MS office)
• Good time management and prioritisation
• Great multi-tasker who can be flexible and able to resolve issues creatively and in a timely manner
• Ability to work collaboratively with the team and other stakeholders to enable and support continuous improvement 

Desirable attributes 

• Track record of successful service delivery management in public, independent or Third Sector organisation 
• Previous experience of leading volunteers in a paid or unpaid capacity 
• An understanding of complementary therapies
• Previous experience of supporting cancer patients and an understanding of cancer patient pathways
• Project management experience

How to apply:

If you have the right skill set and want to join a growing charity actively making a difference to others, please get in touch with us today by sending your CV and covering letter.

Closing date for applications: 19th April 2021

Thank you and we can’t wait to hear from you!