Community food hub coordinator jobs

Ready to join a dynamic team where social workers, therapists, and case managers collaborate to create a brighter future for children and families?

Does making a lasting difference in the lives of children through adoption and therapy inspire you?

See yourself playing a crucial role in helping families navigate their adoption journey?

Do you want to work in a fast-paced environment where supporting a client-centred approach is paramount?

Are you a lifelong learner who thrives in a dynamic environment with opportunities for continuous growth?

Look no further!

Family Futures is actively seeking an Assessment & Therapy Service Coordinator who aligns with our ethos and ambition to provide high quality therapeutic support for children who have experienced developmental trauma and have attachment difficulties.

About Family Futures

Family Futures is a not for profit, independent adoption agency and therapy centre in London, rated ‘Outstanding’ by Ofsted in 2022 for the fourth consecutive time. We have a reputation for innovation and offer a high-quality service - an integrated multi-disciplinary, assessment, treatment and family-finding service for children who are traumatised or have attachment difficulties.

We also have our Wellbeing Hub which offers evidence-based, one-to-one therapy for children, young people, and families to improve their mental health, relationships, physical health, and engagement at school. New members of the team will be involved in contributing to the development and delivery of this service.

The role

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Administrative Coordinator to support our Assessment and Therapy Service. This vital role ensures smooth operations by managing scheduling, case tracking, document management, and communication with families and professionals. You will be a key point of contact for up to 30 active cases and work closely with internal teams and external agencies to facilitate high-quality service delivery.

You will be involved in the development of the service and your views, and insights are encouraged.

· Schedule and coordinate internal meetings and therapy consultations

· Provide administrative support for allocated assessment and therapy cases

· Maintain and update electronic records (Charms, SharePoint)

· Proofread, format, and distribute clinical reports and correspondence

· Liaise with families, therapists, Local Authorities, and partner agencies

· Assist with service costing, funding proposals, and contract tracking

· Assist in service evaluations, complaints management, and internal reporting

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

Please contact us to request an application pack. The deadline for applications is Friday 1st August 2025 with interviews taking place on the 5th August. 2025.

Salary: £ Salary: £26,000 - £28,500 per annum

This is a full-time permanent position – 37.5 hours per week

CVs not accepted.  Please apply using out HR portal

JOB PURPOSE:

• To lead on the development of a healthy childhood programme for children and young people living in Sparkhill.
• To provide a range of activities for children, young people and their families which promote physical exercise and healthy eating.
• To promote the referral uptake from a range of services including the School Nurse Service, Family Hubs and GP practices.
• To monitor individual lifestyle assessments and to maintain an overview of the individual’s journey, including attendance, improvement of their lifestyle indicators etc. and capture case studies.
• Refer participants to health professionals, support providers or other agencies, reviewing the outcome to ensure their needs are met.
• Manage and monitor a caseload in line with the priorities set out in the programme including reviewing the effectiveness of the service.
• Ensure that safeguarding and wellbeing of all children and young people is adhered to.
• To ensure good relationships with parents and carers and professional partners.

DUTIES AND RESPONSIBILITIES:

• Receive and manage referrals including self-referrals.

· Co-design personalised support to children, young people and their families referred onto the programme.

· Plan and deliver a range of physical activities suitable of the needs of children and their family’s including commissioning activities from partner services.

· Arrange and manage triage meetings with participants.

· Ensure all participants are registered onto the programme and lifestyle assessments are completed to support The Healthy Childhood Programme monitoring, evaluation and demonstration of impact.

· Provide continuity and co-ordinated support, remaining the point of contact throughout the participant’s journey with the healthy childhood programme.

· Build supportive relationships with participants, providing non-judgemental support, understanding diversity and lifestyle choices.

· Maintain good communication with participants at all times, providing them with clear written information on what has been agreed and the next steps to be taken in their journey.

· Support participants to identify the wider issues that have an impact on their health outcomes and wellbeing.

· Be a friendly source of information about healthy lifestyles and wellbeing.

· Where appropriate, introduce participants to community groups, activities and statutory services. Follow up to ensure they are happy, able to engage, included and receiving good support.

· Ensure all data, monitoring and evaluation is kept up to date and reported back as required.

· Adhere to data protection, confidentiality, information sharing protocols and provide monitoring information as required.

· Feedback on-going development, monitoring and evaluation of the programme highlighting any issues that need resolving.

· Provide regular reports detailing the progress of the service and updates as and when required.

• Put into practice the agreed policies and procedures of the organisation in order that legal, regulatory and quality standards are met.
• To work professionally as part of a team, participating in individual and team reflective youth work practice; supervision; appraisal; professional development; recording; reporting; and contributing to quality improvements as required.
• Maintain accurate and up to date records in line with data protection requirements and with respect to confidentiality at all times.
• To take part in regular reviews of the service, identify and overcome any barriers preventing people from accessing the service.
• Lead on evaluation of services delivered, providing an evaluation report to the Senior Leadership at the agreed frequency.

To complete risk benefit assessments on activities, outings and events as necessary.