Community food hub coordinator jobs

Exciting opportunity for a charity sector Community Helpline Manager in Torbay

The Torbay Health and Wellbeing Voluntary Sector Network in Torbay is recruiting a full-time Manager to oversee the Torbay Community Helpline.

This post will be based in the local voluntary sector infrastructure organisation - Torbay Communities, hosts of the Community Helpline.  

We are seeking an exceptional individual to lead this nationally recognised and acclaimed innovation. Torbay’s Community Helpline was established during the Covid pandemic and has since been developed by the local community into a central access point to the voluntary and community sector as a whole. Since 2021, it has also been the front door for new Adult Social Care referrals in the area through a unique partnership with the local statutory sector. Providing the best possible support to local residents the Helpline’s strapline ‘One Call – That’s All’ sums up the holistic approach. Individuals and families can access a wide range of support from food parcels to mental health support, help with isolation to debt advice etc. The Helpline links into over 100 voluntary sector organisations locally and into grassroots networks of residents offering support to each other. The Helpline has a strengths-based approach to its operations, with callers often helping others after they have received some support.

We are looking for someone who can lead this initiative into the next phase. Someone with the relevant experience who can identify the Helpline’s potential and - working with staff, volunteers, voluntary sector and statutory sector partners - deliver excellent support to our residents and develop the Helpline to meet future needs.

If you have boundless energy, a commitment to help marginalised people, a curiosity for doing things differently and a thirst to make a difference. Please apply.

Salary: £41,041 per annum.

For more information, please download an application pack from our website at Torbay Communities | Job Opportunities  - click 'redirect' and you can download the application pack

To find out more about the role, please call Tracey Cabache or email Tracey Cabache - details in application pack

Please email completed applications to John Arcus - details in application pack

By 5pm on Thursday 13th November 2025

Interviews will be held across the 18th and 19th November (please keep both days free).

Please note that, unfortunately, we cannot notify applicants who are not shortlisted for interview. 

We are looking for a flexible and organised person to lead on the management of Zero Carbon Guildford’s premises, events and systems. We want someone who is comfortable working with staff and volunteers, a good communicator and an excellent systems and facilities manager. This is a hands-on and varied role, ideal for someone who wants to help our charity bring its values of collaboration, inclusivity, accessibility, and sustainability to life in our culture and everyday practices. 

Zero Carbon Guildford is a Surrey-based charity tackling environmental challenges with practical, local solutions that make a real difference. From supporting energy efficiency in homes to monitoring water quality and reducing food waste, we’re helping to make Guildford and Surrey greener, healthier, and fairer places to live.

Since the charity was established in 2020, Zero Carbon Guildford has had three different premises, creating a physical community hub adapted to each space. It is likely that we will move again in the coming months/years and the person in this role will be critical to supporting how and when the charity moves, and how we adapt to the opportunities provided by new spaces.

This role is funded as part of a grant to Zero Carbon Guildford from the National Lottery Community Fund.

About the Role

• Contract: permanent.

• Hours: 28 hours per week, core hours Tues-Fri 10-4, with some evening and weekend work required.

• Salary: £25,242.40 per year (pro rata, equivalent to £31,553 FTE)

• Location: ZERO, Riverside Business Centre, Walnut Tree Close, Guildford, GU1 4UG, primarily on-site during core hours, flexibility to work from home at other times. Potential for location to change during the course of the contract (very likely within central Guildford).

• Start date: as soon as possible

Job description

The Operations Coordinator is one of four core staff team members at Zero Carbon Guildford (ZCG), and leads on facilities and event management, organisational processes, and reporting. In the event of a premises move, they will also lead the charity through the physical move. This is a critical role to the smooth running of the charity, helping create and communicate systems that staff and volunteers use to deliver our objectives more efficiently and effectively.

Responsibilities

Building and facilities management:

• Maintaining the effective operation and presentation of the charity’s premises in support of our goals. This includes ensuring building compliance, upkeep and maintenance, and ensuring volunteers have appropriate training and guidance to use the space. 

• In the event of moving premises, manage both contractual arrangements and the physical moving process.

Support ZCG’s strategy to establish a more permanent physical space, by engaging with new developments in Guildford and council officers.

Events management:

• Manage events and room booking system, track sign up numbers, and ensure events are managed well by staff and volunteers.

• Support volunteers and staff to curate events programme, and ensure online events listings are effective, good quality and up to date. 

KPI tracking and reporting against strategy and grant requirements:

• Maintaining an efficient KPI tracking and reporting system, including for ZCG’s own environmental KPIs, working with relevant staff and volunteers to keep records up to date. 

• Pulling together reports against KPIs for grants, annual reports and monthly Trustee / Ops updates. 

Supporting tracking of grant spending and funding pots available for operations.

IT / technical support and system administration (emails, Google Drives, Slack, volunteer management, CRM and other systems needed for projects).

Sit on the Operations Panel and contribute to activities (group of staff, volunteers and Trustees with responsibility for day-to-day operations). 

Any other responsibilities as agreed with ZCG staff team and Trustees. 

Person specification

• Well-organised person comfortable with data and able to lead process / project / operations management to support Zero Carbon Guildford’s goals and values.

• Motivation and passion to support the goals, values and activities of the charity through carrying out this role, acting as part of a close working team of staff and volunteers.

• Good communication skills, both verbal and written.

• Experience of or compatible skills for buildings/facilities management (eg some or all of maintenance, risk management, health and safety, working with contractors, DIY skills).

• Good aptitude for IT systems and ability to administer key systems (Google Drive, Slack, CRM systems, Wix or similar).

• Adaptability to changing circumstances (eg changing funding landscape, changing needs for the role, moving premises). 

• Experience working effectively with teams of volunteers and/or staff.

• Ability to monitor and report on KPIs both internally and externally (eg to charity Trustees or to funders).

• Commitment to Zero Carbon Guildford’s objectives and values. 

Benefits

• Travel expenses for work beyond your normal place of work.

• Expenses for work-related communications.

• Pension contribution.

• Annual leave: 25 days plus bank holidays (pro rata for part-time employees).

Inclusive Recruitment Statement

At Zero Carbon Guildford we believe diversity makes us stronger. We’re passionate about creating an inclusive workplace where everyone can thrive and be their authentic self.  We welcome applications from candidates of all backgrounds, experiences, and identities, including (but not limited to) race, ethnicity, gender, age, disability, sexual orientation, religion, and socioeconomic status. 

Research shows that some candidates may self-select out of applying if they don’t meet 100% of the listed criteria. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we still encourage you to apply—you may be the right person for the job.

Privacy

We respect your privacy and are committed to protecting your personal data. Any

information you provide during the recruitment process will be handled securely,

used only for recruitment purposes, and never shared without your consent. For full details, please see our Privacy Policy.

How to apply

Please send your CV and a cover by midnight on Sunday 16th November 2025.

Your cover letter should explain:

• Why you’d like to join our team.

• What you would bring to the role and charity.

Applications without a cover letter will not be considered.

We also invite all candidates to complete an optional equality, diversity and inclusion monitoring form. This involves sharing some information about your background. Providing this information is entirely voluntary. It will be used only for anonymous monitoring and reporting purposes to help us identify trends and ensure our recruitment practices are fair and inclusive. The information you provide will be stored securely, kept separate from your application, and will not be seen by the recruitment panel or used in any decisions about your application.

Applications will be reviewed, and shortlisted applicants will be asked to attend an interview on Thurs 4th Dec during the day. If you would be unable to make this date, please let us know when you apply.

If there’s anything we can do to make our recruitment process more accessible to you, please get in touch—we’d love to support you.

We are seeking a visionary Chief Executive Officer to lead one of London’s most vital community organisations into its next chapter. Based in North Kensington, the Dalgarno Trust is a lifeline for many of its 6000+ local residents living in one of the most underserved and diverse areas within the Royal Borough of Kensington and Chelsea. As the only community centre in the neighbourhood, it tackles long standing community needs, from health inequalities to digital exclusion, vibrant youth programmes, a busy weekly foodbank, and inclusive wellbeing initiatives. The CEO will play a pivotal role in shaping the future of this anchor institution, driving strategic growth while remaining deeply connected to the needs and lived experiences of the community.

This is an opportunity to lead a charity where you not only have direct visibility of the impact, you will also have multiple opportunities to be involved with making a real change to the lives of others. The CEO will be responsible for steering the organisation’s strategic direction, building sustainable income streams, and strengthening partnerships across the public, private, and voluntary sectors. With oversight of a dynamic workforce, including full-time, part-time, sessional staff, and volunteers, the CEO will ensure high quality service delivery, encourage innovation, and foster a resilient, inclusive culture. As the public face of the Dalgarno Trust, they will represent the charity in borough-wide forums, advocate for policy change, and amplify the voices of all its beneficiaries.

Dalgarno Trust is committed to building a team that reflects the diversity of the community it serves and developing a workplace where everyone feels a sense of belonging and can thrive. We welcome applications from candidates of all backgrounds, identities, and lived experiences. We actively encourage individuals who have a passion for equity and a strong ability to oversee and manage the multiple elements of a thriving and busy community centre where one day is never the same as the next.

Key Responsibilities

Strategic Leadership & Governance

• Work with the Board of Trustees to set and deliver the charity’s vision, mission, and strategic priorities.
• Provide clear, evidence-based advice and recommendations to the Board, ensuring effective governance and compliance with legal and regulatory requirements.
• Position the charity as a recognised leader in tackling inequality and poverty in the borough, particularly the North Kensington area.
• Maintain financial oversight taking a strategic approach to managing Dalgarno Trust’s finances in a sustainable way – ensuring adequate reserves are maintained.
• Ensure effective short, medium, and long-term financial planning is in place throughout the different levels of the organisation. Provide effective scrutiny by working with Dalgarno Trust’s accountants and finance personnel.

Income Generation & Fundraising

• Lead a sustainable income generation strategy, including accessing trust and foundation fundraising, corporate sponsorships, statutory grants, and social enterprise opportunities.
• Build and maintain relationships with funders and donors to maximise opportunities for growth and diversification of income.
• Ensure effective financial management, monitoring, and reporting of a c.£750k annual budget.

Partnerships & Place-Leadership

• Develop and maintain partnerships with voluntary, public, and private sector organisations to aid joint delivery of services.
• Represent the Dalgarno Trust in local strategic forums, influencing public policy and service design to reflect community needs.
• Strengthen the charity’s role as an anchor organisation and hub for community activity and leadership.

Please see the job description attachment for further responsibilities. If you would like to have an informal discussion with the CEO about Dalgarno Trust and the role, please get in touch with Esma Dukali via email refer to JD PDF for contact details.

About StreetVet

Homelessness continues to rise across the UK, and for many individuals experiencing it, their pet has been a vital and integral part of their life, often long before they lost their home. The bond between a person and their animal can be profound, offering emotional support, companionship, and a sense of purpose. For many, their pet’s wellbeing is a top priority, even in the most challenging circumstances. 

Accessing veterinary care while living on the streets, sofa surfing or living in a hostel or temporary accommodation provider can be incredibly difficult. That’s where StreetVet comes in. We are an award-winning national charity and a registered veterinary practice with the RCVS, providing free, accessible vet care to pets belonging to those experiencing homelessness across the UK. Our dedicated team of volunteer veterinary professionals deliver essential services where support is needed. We take our experience out of the consulting room and onto the pavements to provide the same first opinion vet care you would expect to receive in a practice. 

StreetVet also works to remove barriers to accommodation and homelessness service through our Accredited Hostel and Day Centre Scheme, which helps hostels, day centres, and hubs implement positive pet policies and become pet-inclusive. This includes free veterinary care for registered pets, staff training, essential pet supplies, and access to virtual vet consultations via our telemedicine platform. The scheme empowers hostels to welcome pet owners without forcing them to choose between a roof over their head and their beloved companion. 

How Our Work Is Making a Difference 

For someone experiencing homelessness, their pet can be a lifeline, offering unconditional love, emotional stability, and a reason to keep going. Many of our clients may have faced trauma, relationship breakdowns, addiction, and mental health challenges, making it difficult to build trust. StreetVet’s approach is rooted in compassion and accessibility, meeting people where they are to ensure no one is excluded from care. 

Operating in more than 20 locations currently across the UK and growing each year, we provide free essential and emergency veterinary services that keep pets healthy and happy. In doing so, we nurture a bond that is healing and empowering, helping people rebuild their lives, reconnect with their communities, and move forward together with their pets. 

Together with the critical support of a host of renowned organisations backing our team, StreetVet is changing the future for the pets of those experiencing homelessness who may otherwise have to go without the care they need and deserve. 

Role Description

The Hostel & Day Centre Coordinator (North) will work closely with the Hostel and Day Centre Manager and the Coordinator (South) to ensure the effective administration and smooth day-to-day operations of the StreetVet Accredited Hostel & Day Centre Schemes. This role plays a key part in welcoming and onboarding new hostels and day centres into the network and supporting the ongoing engagement and success of existing partners. By fostering strong relationships with hostels, day centres, suppliers, and sponsors, the post holder will help build a connected and responsive community that ultimately supports more pets accessing hostels and day centres. Acting as a central point of contact, they will collaborate across internal teams and external stakeholders to ensure queries are addressed efficiently and support is delivered consistently. 
 
StreetVet is a small team of 15 employees and so we expect people to be highly flexible in their roles, a team player with a “can do” attitude, willing to turn their hand to anything that needs to be done. 

Please see our our Job Description attached for further details.