ROLE: HHA Community Fundraising & Communications Manager

HOURS: Full Time 

SALARY: £25k-£30k (depending on experience)

LOCATION: Office and home based (remote working) is acceptable within this role. HHAs office is based at: 25 Coney Hill Road, West Wickham, Kent, BR4 9BU

Hope Health Action (HHA) is a Christian NGO passionate about providing life-saving health and disability care to the world’s most vulnerable without discrimination. We work tirelessly to provide health, disability and emergency relief in Haiti, Uganda and South Sudan; empowering local partners to provide dignified and accessible care to the most vulnerable. 

HHA started in 2007 when we co-founded a hospital in Haiti that has since become one of the leading health facilities in northern Haiti, home to a maternity and neonatal unit which cares for thousands of mothers and babies every year and one of Haiti’s leading spinal cord injury rehabilitation centres. In recent years we’ve also launched in East Africa providing emergency relief to the South Sudan refugee crisis, providing life-saving aid through emergency food rations, maternal health care and disability projects. We will soon open a major new disability centre in Bidibidi Refugee Settlement, Uganda. We have exciting plans to scale up our work in the coming years and are looking for an ambitious Community Fundraising & Communications Manager to join the team and help us reach these goals.

The role

We are looking for a dynamic, creative and enthusiastic Community Fundraising and Communications Manager to work alongside our Fundraising and Partnerships Manager (FPM) to help develop and manage our fundraising strategy in the coming years, paying particular attention to building our supporter base, developing new partnerships and increasing income.  We are looking for a self-motivated and ambitious individual with a genuine passion for international development. 

You will have a unique and exciting opportunity to help HHA grow and make a real and tangible impact to our beneficiaries. This includes helping to raise important funds to support the development of our partner hospital in Haiti, alongside a growing range of health, disability and emergency programmes in South Sudan and Uganda.  As a small charity, you will have direct links to our field operations, including the opportunity to regularly visit our overseas programmes and have on-going opportunities for cross-departmental learning. We are a small but passionate, friendly and close-knit team where staff are encouraged to execute creative and new ideas, working together to support each other’s efforts.

This is a busy role that will cover a diverse range of our fundraising activities and require someone with the competence and experience to manage multiple aspects of our strategy. It would be desirable for someone to have previous experience working within a small organisation/charity to understand the dynamics between providing strategic development and handling the day-to-day operations. 

The person

HHA is looking for someone with the vision and energy to develop a clear 3 year fundraising & partnership development strategy with our FPM that will build upon existing strengths of HHA and develop new, innovative ideas in a professional and effective manner. This will require someone with adaptability, creativity and strong relationship building skills, working with our Finance Manager, Country Directors, CEO and Board of Trustees to design, implement and effectively monitor a strategy. You need to be comfortable working to clear annual plans, executing these against agreed financial targets set with the CEO and reporting back.

Comms:

We’re looking for someone to bring new, creative ideas around our communications and marketing, taking the lead with our programme team in identifying strong stories, engaging news/content for our digital and print communication, including our website, emails, newsletters and social media channels, our twice annual newsletter and materials to support campaigns and events. In order for HHA to grow and fulfil our ambitious vision, inspiring and creating a strategy to engage new supporters will be a central objective for this role. 

Community Fundraising:

You’ll work with our FPM on planning and managing a range of annual events in the HHA calendar, from challenge events to galas, from concept to delivery with budget management in between. You’ll also get involved in building and empowering a volunteer team who can help implement the fundraising strategy and help oversee the diversity of activities like our schools and church fundraising activities. With support from our FPM, CEO and design agency, you’ll manage a range of dedicated campaigns and appeals with the support of our in-country team members to deliver growth across HHA’s income streams. Alongside this, you’ll manage HHA’s other fundraising platforms including GlobalGiving, JustGiving and CAF, engaging and maximising impact of HHA’s fundraisers. 

If this sounds like you, we’d love you to join our friendly and creative fundraising team to help us to raise the funds needed to continue our life-saving work to those most in need across Haiti and East Africa.

Closing date for applications is Monday 15th November 2021

We will be hosting interviews in the coming weeks as suitable applicants apply. 

Family Support and Community Manager

The workforce at Loughborough Community Centre is growing.

Our current services include: Preschool, Family Support and Holiday Play with Meals Provision.

We work with all members of the community. Parents, children and young people  (0 – 18 years) are our primary beneficiaries.

We have a rapidly developing, small and dynamic team, that deliver a range of innovative early intervention, targeted services and family support provision from our centre at Max Roach in Brixton London.

We seek a self motivated and confident individual that can apply a professional approach and has a solid grounding in Family Support and Community Work. LCC’s applies a collaborative approach to service delivery, we work closely with local partners, stakeholders and local groups in order to provide the services needed in our locality.

You will be skilled at; leading a team, engaging parents, creating links between a range of stakeholders and hands on service delivery, whilst also possessing the administrative and organisational skills to ensure all work is clearly tracked, monitored and evaluated as per our standardised online software and individual funders requirements.

You will understand the wide-ranging challenges facing children, young people, families. Being flexible in adjusting your practice and the practice of colleagues to meet these needs.

Your work within our workforce will contribute to ensuring LCCs meets its aim of providing the highest quality provision and continually strives to improve and expand its services that are vitally needed by the community.

Hours will include some out of hours, evenings and weekends. 

The post holder will sit within the Senior Management Team and will provide leadership and operational support to the CEO for the management of all clinical services. The post holder will play a key role in overseeing MW’s wellbeing and clinical services to ensure robust clinical support and safe delivery of practice across all settings. The post holder will work closely with other members of the senior management team including the Operations and Service Development Manager (OSDM) and IAPT Clinical Lead, to lead on and/or contribute to the development of MW’s services and its strategic goals.

As the Head of Wellbeing and Clinical Services, the post holder will lead by example and act as a positive role model for all staff by ensuring that all staff fulfil the requirements of their job descriptions and adhere to all organisational policies and procedures.

The post holder will ensure that the staff are appropriately supported and delivering a safe service based on the processes and protocols of the respective service, including NICE guidelines and protocols established by MW’s NHS Trust partners, where appropriate.

The post holder will be responsible for the development and leadership of MW’s wellbeing and clinical services, from client experience to complex care provision.

The post holder will ensure that the clinical governance arrangements including risk management are adhered to; support the OSDM to staff requirements including recruitment, selection and retention; support the OSDM in the development of good practice, to improve and evolve the processes and systems to meet the demands of the services.

The post holder will oversee the accurate record keeping for assessments and interventions in the respective services, ensuring high quality detailed notes are recorded in a timely manner.

The post holder is the Named Lead for Safeguarding, Risk Management and Information Governance Management for the organisation.

Main Duties and Responsibilities

To provide strong leadership, cultivate a culture of clinical excellence and a robust clinical governance across all services in line with best practice:

• Provide support and oversight for good use of client or patient database and monitor effectiveness
• Work with the Chief Executive and the senior management team to monitor staff/practitioners/clinicians’ performance every month
• Produce service reports for steering group and contract meetings
• Produce reports, attend and contribute to MW’s board meetings every quarter
• Produce end of project reports and evaluation as necessary
• Support the development of the staffing strategy, recruitment, selection and induction. Actively participate in staff recruitment, including the short-listing and as a member of the interview panel for all clinical and frontline staff across MW’s wellbeing services.
• Deputise for the Chief Executive when necessary
• Assist the Chief Executive with fundraising applications to NHS Trusts and charitable trust foundations

Across all services, the post holder will be expected to:

• Monitor and review service targets and ensure all respective services meeting their Key Performance Indicators (KPIs) including waiting times, client screenings, treatment and recovery.
• Provide the clinical input and support to the OSDM to improve the clinical elements of service interventions, and help to implement on-going service developments
• Keep apprised of new developments e.g. in relation to short-term therapeutic interventions, social prescribing, community transformation and transition services, relevant to the respective service
• Jointly with the OSDM and the Chief Executive, ensure all complaints and concerns are handled effectively and efficiently, in accordance with MW’s procedures.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Protocols and arrangements are in place so that people can be stepped up and down to and from and within the service as required
• Support the OSDM to work collaboratively with MWS and WT CIC partners to ensure the service meets the required service targets and KPIs

In the IAPT Service, they will ensure:

• In conjunction with the IAPT clinical lead, the service is implemented and developed in line with national and local IAPT guidelines
• Therapists are attending the required level of clinical supervision as delivered by the IAPT Clinical Lead, Step 2 and Step 3 supervisors
• Work closely with Barnet, Enfield and Haringey Mental Health Trust (BEHMHT) clinical and management colleagues
• Promote the service and increase access for people with mild to moderate anxiety and depression including groups and communities who are underrepresented in the service.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable

In the BWH Service, they will ensure:

• Referrals are paper screened based on risk and presentation for suitability
• Provide case management supervision on complex cases, and those presenting with risk, to support the Senior Wellbeing Navigator and BWH’s Wellbeing Navigator staff, and consulting the multi-disciplinary team (MDT) discussions for complex cases
• Regularly attend and contribute to the MDT discussions at the Joint Case Management meetings to ensure formulation of tailored wellbeing plans
• Work closely with the OSDM to provide highlights of the service including client presentations, complex case discussions and identifying the key needs and themes experienced in the community, to inform commissioners of the ongoing service delivery
• Support the OSDM in developing partnerships and fostering relationships with key stakeholders including commissioners, statutory services, other VCS organisations and service user groups

In the IVS Service, they will ensure:

• The service aims to promote independence and resilience
• The service connects individuals with appropriate agencies through onward referral and connection based on their needs
• The staff team are supported with case management supervision on a regular basis
• Support the OSDM in promoting the service and increasing access for those identified by BEHMHT’s colleagues as suitable to be transitioned into the community.
• Support the OSDM in instilling the ethos of the WT CIC and MW in staff, providing the motivation and empowering the staff team to perform to the best of their ability
• Work collaboratively as part of the Core Locality MDT with clients to develop their co-produced, tailored recovery plan based on their wellbeing goals and promote personal responsibility

Information and Resources

Within all the key services, staff are required to record accurate contacts and engagement with service users on a regular basis.

The post holder will:

• Ensure that data quality across the service is to a very high standard, and staff complete all information requirements as agreed by existing processes and local protocols, enabling the generation of regular reports to provide up to date and accurate performance monitoring reports to commissioners

Clinical Services

MW’s wellbeing services cater for a wide range of mental health and wellbeing presentations in the community, ranging from mild to moderate mental health to severe and acute comorbid presentations. The post holder will have a strong knowledge of these issues, experience in managing cases with these presentations and will oversee:

Across all services:

• Maintain high clinical standards in all aspects of the work.
• Ensure staff are appropriately skilled and trained to deliver the service
• Clinical governance arrangements are in place to cover all clinical activity
• To develop and ensure implementation of Policies and Procedures for operation of the services
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Act as the designated lead for Risk Management and Safeguarding across MW’s services. They will possess the confidence and experience to support other team members to manage and deal with risk situations as and when they arise.
• Support staff to undertake risk assessment and risk management for individual clients and to provide advice on psychological aspects of risk assessment and risk management in line with BEHMHT Trust policies and procedures, including work with clients deemed as vulnerable adults.
• Drive improvement through client engagement

Education and Training

The post holder will ensure mandatory training is undertaken and relevant CPD opportunities for all staff including PWPs, other therapists, Wellbeing Navigators and IVS workers; and deliver/support the delivery of regular internal clinical skills training sessions across the team.

Professional

All staff working within the organisation will be expected to comply with the MW staff code of conduct, and to comply with local and national professional standards as required in their roles. The post holder will be expected to:

• Maintain standards of practice according to the employer and any regulating bodies.
• Ensure all aspects of confidentiality relating to both the service and individuals are maintained at all times with a clear understanding and implementation of GDPR data protection regulations
• Participate in individual performance review and respond to agreed objectives.
• Ensure all staff are aware of professional standards expected in the service. Work is carried out within the agreed policies and procedures and in adherence with NICE guidelines

Quality & Patient Safety

The post holder will be expected to adhere and comply with the following policies and the governance framework of MW and the WT CIC, including NICE guidance and best practice guidelines. This includes but is not limited to:

• Protection of Children & Vulnerable Adults
• Incident Reporting
• Identification, management and reduction of risk
• Monitoring of quality and compliance
• Health and Safety, and the environment for patients/clients, visitors and staff
• Infection Control
• Equal Opportunities
• Health and Safety
• Information Governance
• UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), access to Health Records Act 1990, and other relevant legislation

The post holder will be expected to maintain up-to-date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.

Organisational Change

As services develop and change, the post holder may be required to undertake other responsibilities within MW. These may include responsibilities such as the support of activities and events that promote the awareness and development of the organisation, and contribute to the ongoing efforts in fundraising.

Review

This job description is an outline, which reflects the present requirements of the post and is not intended to be an inflexible or finite list of duties and responsibilities. As these duties and responsibilities change and develop the job description will be amended from time to time in consultation with the post holder.

Part-time consultant fundraiser

Communigrow provides opportunities using horticulture and social enterprise that educate, inspire and support young people and adults across Kent, many of whom face complex challenges, to improve their prospects for greater independence. We have an excellent reputation as a safe and supportive environment for education, skills and personal development. Using a 2.4 acre site we offer tailored interventions for diverse vulnerable and disadvantaged people. Several years of successful fundraising and expansion have enabled us to invest in the appointment of new staff and volunteers.

This new role will broaden our income streams by increasing individual and corporate donations, allowing further business development. The fundraiser will work in a successful and supportive team to approach individual and corporate donors to generate ad hoc and regular giving.  Your key responsibilities will include:

• Develop and manage communications with existing and new individual and corporate donors 
• Work closely with the Horticulture Director, Volunteer Coordinator and Education Coordinators to communicate our activities and value to beneficiaries
• Work closely with the Operations Manager to manage fundraising materials and events
• Meet annual income targets
• Maintain accurate record keeping
• Be an excellent ambassador for Communigrow and an active networker across the region

Lagan’s Foundation are recruiting a Business Development & Fundraising Officer to join their innovative and growing Charity.

Lagan's Foundation is a unique charity bridging the gap between hospital and home by offering home care services to families with children and young people with complex health issues, specialising in life limiting heart conditions or feeding difficulties through donated and commissioned care delivery pathways. 

This exciting role will be responsible for raising the profile of Lagan’s Foundation and managing their fundraising activities from community fundraising up to major donors and philanthopic giving along with foundation and grant applications. 

The role is varied, challenging and rewarding, requiring enthusiasm and energy. 

You will be a big part of the team and will have the opportunity to make a real difference to the lives of families who desperately need some support and respite.

The ideal candidate will have sound experience of working with the charity/not-for-profit sector with proven achievements and outcomes. You’ll be confident in working with a wide range of individuals and capable of working within a fast paced environment, both within a team and as an individual.

The successful candidate will require 

• Own car with business use insurance 
• Covid Vaccine 

The role comes with additional benefits such as

• Company Contribution Pension,
• Health Care Plan,
• Employee of the Month
• Referral scheme
• 28 days holiday a year with extra 2 days after 5 years’ service. 

Fundraising Manager – Individual Giving

This is a fantastic opportunity to bring your individual giving fundraising skills to this highly effective and growing heritage charity. The Severn Valley Railway Charitable Trust is a separate entity to the SVR Holdings Company who operate and run this much-loved attraction.  The Trust’s focus is to help secure the future of the Severn Valley Railway through donations, grants, and sponsorship.  The position of Fundraising Manager for individuals is key to our future success, understanding our donor base and creating a clear donor stewardship programme for the 15,000 donors we have.

In addition, you will create engaging fundraising asks, strong engagement processes and effective recruitment campaigns.  You will have the support of a Donor Care Officer to help deliver your plans.

You will be able to demonstrate your experience in creating and delivering effective donor stewardship plans to include single, legacy and in-memorial giving.  Access ThankQ database and Tessitura experience is desired.

We are seeking a resourceful, proactive team player who demonstrates initiative and takes ownership and responsibility for completing and finishing tasks, including setting and achieving targets.  You will naturally identify opportunities and maximise these for the benefit of the Railway.

This is an exciting opportunity to join the Severn Valley Railway Charitable Trust, taking the reins of individual giving fundraising.  This is your chance to join a passionate local charity that is committed to safeguarding the Severn Valley Railway. 

Overview

Post: Fundraising Manager, Individual Giving

Reporting to: Executive Director

Employer: Severn Valley Railway Charitable Trust

Salary:  £30,000 to £35.000 FTE

Primary location: Number One, Comberton Place, Kidderminster

Hours: Part-time, 4 days per week (30 hours)

Holiday: 31 days (inclusive of Public holidays) FTE

Summary of Role

This is a fantastic opportunity to bring your proven fundraising experience in individual giving to this driven and passionate heritage charity.  This position is a hands-on role and comes with line management of a part-time Donor Engagement Officer and 3 volunteers.  We envisage this area of the business growing as the successes of your initiatives are realised.  We have been extremely successful in our individual giving thus far, but it is time for a new experienced fundraiser to take it to the next level, focusing on both retention, uplift, and acquisition, whilst building a stronger fundraising volunteer base to assist you in delivering your plans. 

Main Duties and Responsibilities

Strategy & Development

• To increase income generated from individual giving fundraising activities.
• To create and execute a donor retention, uplift, and acquisition strategy.

·To lead on developing our CRM system, working with the Executive Director and Finance Manager to review the Trust’s CRM database and implement an Organisation wide CRM system.

• To manage the individual giving budget in line with objectives and KPIs, reporting to the Executive Director on income and expenditure and highlighting variances in a timely manner.
• To test, implement, monitor, and evaluate existing and new fundraising asks and channels to increase two-way engagement with donors.
• To develop and manage high quality supporter care including responsive and prompt thanking and updating our donors on the impact of their support.
• To develop a volunteer-base of fundraisers.

Direct Marketing

• To manage and deliver integrated online and offline campaigns.
• To manage the design, print and production of direct marketing activity, negotiating bought in services and ensuring invoices are in accordance with quotes.

Administration and Reporting

• To manage the Individual Giving budget and provide monthly updates to the Executive Director.
  • To keep accurate and up to date records of all activities, using ThankQ CRM database, extracting reports for the team as required, and maintaining high standards in customer care and record keeping.

Managing Relationships

• To provide management and guidance to the Donor Care Officer to ensure that KPIs and objectives are achieved, and a clear personal development plan is in place.
• To build strong internal working relationships with colleagues.
• Organise face to face thank you events for our supporters.
• To work with the SVR Holdings Marketing and Communications team to gain support and cross selling opportunities within the different SVR audiences.

Other

·Proactively ensure all materials produced are accurate and compliant with relevant GDPR protection and Gift Aid legislation.

·To undertake all activities in line with best practice standards and processes as set out by the Fundraising Code of Practice and industry regulatory bodies.

·To keep abreast of developments in individual giving and ensure charity compliance.

·To contribute to the Fundraising Team’s strategic planning and budget process.

·To carry out any other tasks as reasonably requested.

·To actively implement the principles of Equality and Diversity.

Person Specification

Educated to degree level and / or an accredited fundraising qualification such as Certificate or Diploma in Fundraising.

Experience

• Creating and implementing successful individual giving donor stewardship plans.
• Implementing donor segmentation, targeting, and positioning strategy.
• Proficient with fundraising CRM systems ideally ThankQ and Tessitura.  To include building, analysing, and reporting.
• Creating, writing, and delivering strong fundraising appeals across all platforms.
• Writing compelling cases studies.
• Legacy and in-memoriam fundraising.
• Managing income and expenditure budgets.
• Presenting to internal and external stakeholders.
• Managing and motivating staff.

Skills and abilities

• Outstanding verbal and written skills. Able to engage audiences using a range of communication tools.
• Exceptional analytical skills to be able to evaluate our donor base and create effective tiered donor stewardship plans.
• Significant direct marketing skills: devising and delivering social media and print campaigns.
• Ability to work cross-functionally and to secure resources and support from colleagues in different business areas.
• Strong interpersonal and influencing skills; confident and personable with the ability to manage and build strong relationships with key individual donors.
• Exceptional organisation and time management skills. Able to plan / prioritise own work and meet agreed deadlines.
• Excellent attention to detail and methodical approach to tasks.
• Competent use of MS Outlook, Excel and Word.
• Strong numerical / budgeting skills.

Attitude and Personal Qualities

• Motivated, task-orientated, and professional.
• Flexible, able and willing to respond to changing priorities.
• Strong team player with collaborative working style, who enjoys individual and team working.
• Willing to participate in all activities relevant to the role.
• Willingness to work occasional evenings and weekends.
• Commitment to GDPR and Fundraising Code of Practice.
• Commitment to the principles of Equality and Diversity.
• An interest in heritage railways.

As a volunteering organisation, we ask staff to volunteer 5 days per year to support our operational staff in the busy season.

SVR Family

The SVR Family consists of the three separate companies

1. Severn Valley Railway (Holdings) Plc (Company number 01046274) is a not-for-profit company limited by shares.  No dividend is paid to shareholders with all profit used to support the running of the Railway. It owns the infrastructure and assets of the SVR, employs the paid staff, and is responsible for the governance, operation, finance, planning, customer service and management of the SVR.

2. Severn Valley Railway Company Limited, (Company number 00906842), a company limited by guarantee, supported by a paid membership of 12,500 members and provides volunteer staff who assist in the operation of the Railway from a working volunteer membership pool of 1,700.

Both organisations are led by Helen Smith, Director and General Manager.

3. Severn Valley Railway Charitable Trust Limited, a company limited by guarantee (Company Reg, No.04341280) Registered with the Charity Commission (Reg.No.1092723).

The focus of the SVR Charitable Trust is to generate funds:

• To enhance, maintain and restore SVR rolling stock and infrastructure.
• To provide educational and interpretive displays for the SVR
• To provide educational and heritage skill training used in the restoration, repair, and operation of the SVR.

The Charitable Trust is led by Shelagh Paterson, Executive Director.

Our Staff

Volunteering

The Severn Valley Railway is run by a team of 150 full-time equivalent paid staff and 1,700 volunteers.  As part our commitment and recognition to our volunteers, we request that all paid staff give five volunteer days to the Railway every year, this may involve supporting key events, to include Santa Specials, Halloween, and Gala’s.

Our Objective

SVR is recognised as an outstanding visitor attraction, with great days out and inspiring events, all with consistently high standards of customer service. SVR provides an authentic heritage railway experience where you can let your senses take you on a journey through history, with learning opportunities in abundance.

The organisations to support this are professionally led, values-based, and commercially strong. While it may be old on the outside, on the inside, SVR uses 21st century technology to run its activities effectively. It is able to recruit, train and retain the Staff and Volunteers it needs, and brings in the wide range of Financial and other support required to develop further. SVR is known for having good and enduring relationships with its stakeholders, from the diverse local communities in which it sits, to the Loco and Rolling stock owners, the Regulators and Industry partners.  On a day-to-day basis the 3 key areas of Management focus for SVR are Safety, People and Heritage. In addition, SVR has an industry-leading approach to the issue of Sustainability.

Fundraising Manager: Job description

Introduction

Clore Social Leadership is one of the UK’s most respected leadership development providers for the social and non-profit sector. Since 2010, and throughout the 2020 crisis, we have supported thousands of social leaders who are changing the world and serving disadvantaged and underserved communities across the UK and globally.

Since 2015, we have been on a mission to democratise social sector leadership and make it accessible to every social leader in the UK. Key to this agenda is the provision of low-cost online leadership development opportunities, which Clore Social is now offering along with our longer guided programmes. We are now looking for a creative, agile and enthusiastic Fundraising Manager to ensure our sustainability and growth moving forward. 

Job purpose

The postholder will work with the Chief Executive and senior management team to develop and secure the capacity and sustainability of Clore Social Leadership. The postholder will develop and execute our fundraising strategy, maintain relationships with our current donors, and grow our fundraising pipeline.

This is an exciting and varied role, with the opportunity to fundraise for two innovative new projects supporting UK third sector leaders, as well as Clore Social’s guided leadership development programmes: SharedPurpose, an online community platform for anyone working for positive social change, and the Social Leaders YOUniversity, a collection of accessible online leadership development products.

This role is best suited for someone who is self-motivated, creative and enthusiastic; and who thrives in a fast-paced environment. You should have demonstrated experience of fundraising from trusts and foundations and/or major donors. For the right person, this role has the potential to grow into a senior management position along with the organisation’s growth.

Main responsibilities

Fundraising

• Work closely with the Chief Executive Officer to design and deliver an ambitious fundraising strategy to raise funds from a broad range of funding streams.

• Conduct prospect research to identify and cultivate key trust and foundation, statutory and corporate partnerships, and major donor relationships.

• Write compelling applications to funders to generate income for projects that support the strategic goals of Clore Social.

• Support the Chief Executive Officer to develop and maintain relationships with existing and new funders.

• Ensure reporting requirements are met and that funders are kept informed of how their support has enabled the charity to continue its work.

• Work with the Director of Operations to prepare financial reports and budgets.

• Carry out other duties appropriate to the post as requested by the Chief Executive Officer.

General

• Prepare fundraising reports for regular trustee board reports.

• Maintain orderly fundraising records and files, which are housed on our Google Drive system.

• Keep colleagues informed of current fundraising activities.

• Consistently demonstrate the values of the Clore Social Leadership in all its activities.

Skills and experience - (E=essential, D=desirable)

This role will suit someone with a strong track record of fundraising and developing relationships. You will be a confident and charismatic individual who is highly professional and hard working, with great attention to detail.

• Demonstrable experience of successful fundraising in the third sector with a focus on trusts and foundations (E)

• Track record of managing relationships with funders to secure 5- and 6-figure grants (E)

• Experience of preparing budgets and financial reports for funding applications and reports (E)

• Excellent communication and customer service skills (E)

• Excellent time management and organisational skills with the ability to manage multiple tasks simultaneously and to work to deadlines (E)

• Strong project management and administrative skills (E)

• Strong attention to detail with a solid focus on quality, completion and consistent delivery (E)

• Experience of other fundraising methods, such as corporates, philanthropic individuals (HNWI), or crowdfunding (D)

• Demonstrable understanding of how charities demonstrate impact (D)

• Experience in a results-driven, professional environment with an ability to articulate and focus upon key performance indicators at all times (D)

Reporting Relationships

The CEO will be the line manager. The Fundraising Manager will also work closely with the senior management team, which currently  includes 5 directors.

Hours and place of work

This role is to be fulfilled over a 35-hour week and normally within office hours (Mon-Fri, 9.30am–5.30pm). The position will initially be offered on a short-term contract of six months, with the possibility of extension. It is currently partly remote-based, with attendance at our current co-working office space in London (Better Space, 127 Farringdon Rd, London EC1R 3DA) required once a week and at other events (sometimes in addition to normal hours) as necessary. We are open to discussing this further with the successful candidate.

Pay and benefits

Salary for this role will be £32,000-£35,000 per annum, depending on experience. The post holder is entitled to 25 working days’ holiday each year in addition to statutory holidays. Full time only considered.

Application process

Clore Social Leadership is committed to a policy of equality and diversity. We actively encourage applications from people from black, Asian and minority ethnic backgrounds.

Please send a covering letter and CV.

(The cover letter should be no longer than one page and should illustrate your suitability for the role.)

Applications will not be reviewed without a covering letter.

Application deadline: Sunday 31 October 2021 at 11:59pm

1st round interviews: Thursday 4 November - Friday 5 November 2021

2nd round interviews: Tuesday 9 November - Wednesday 10 November 2021

Registered charity number: 1136727

Community Fundraising Vacancies at Breast Cancer Now

There are three roles

The three roles represent an exciting opportunity to join the lively, dynamic and driven Community and Events team. Over the last decade, Breast Cancer Now has built up a strong events function, with community and events currently accounting for nearly a quarter of the charity’s overall voluntary income.

We have the following vacancies available. 

· Community Fundraising Products Officer

· Community Fundraising Executive

· Community and Events Executive  

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.

Although the roles are based in our London office, we are following a blended approach between office and home working with a minimum or two days per week in the office for full-time staff members. 

Should you have any queries with regards to this please contact us in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Please use the provided link to be directed to the Breast Cancer Now job opportunities page for the vacancy closing and interview dates. 

For over 50 years, Designability has designed and provided products that have enabled disabled people to live with greater independence. We are currently seeking a highly motivated, experienced fundraiser to join our team to develop and grow income from Charitable Trust and Major Donor income streams, through the development of new and existing relationships. This is a fantastic opportunity for a fundraiser with proven experience in Trusts fundraising to join our dynamic team at an exciting time of growth across our charity; and to make a meaningful difference through our work supporting disabled people to live with greater independence.

You will have proven experience of:

• Securing income from Trusts and Foundations, as well as individual Major Donors in a donor facing role.
• Proven track record of securing four to six figure gifts, and of building strong relationships with new and existing donors and prospects.
• Producing compelling proposals, funding applications, reports and presentations as required to demonstrate a case for support or meet grant criteria.
• Researching, identifying and successfully managing a new pipeline of donor prospects.

You will be joining an independent, national charity based in Bath. Our team of talented designers and engineers create innovative new products which have helped hundreds of thousands of people with their day to day challenges. We are best known now for Wizzybug, our powered wheelchair which helps young disabled children move and play independently for often the first time in their lives. Families loan one from us for free thanks to the generous support of our donors.

We create our innovative products by being experts in user-centred design – put simply, this means that it is disabled people who drive our innovation strategy, and it is their needs and views make our products unique.

Our creative and inspiring team includes engineers, technicians, product designers, occupational therapists, fundraisers and administrators. We are led by strong values: we are creative, inclusive and practical, with our vision being to create a future where every disabled person has the products they want to live the life they choose.

We are really proud that we were awarded second place in the ‘Best Charities to Work For 2020’ list by Third Sector which is a reflection of our team highly rating the fact that we encourage activities that create strong teams and foster good personal relationships. Our staff also stated their confidence in Designability’s leadership and strategic planning.

The University of Bath provide us with recruitment support and applications are made through the University of Bath jobs website. We choose to follow many of the University of Bath’s human resources policies. However, Designability is a fully independent charity and our staff contracts are not with the University.

Location: Saunderton, Buckinghamshire

Hours: 9:00am - 5:00pm, Monday to Friday

National charity, Hearing Dogs for Deaf People, which trains dogs to transform the lives of deaf people, is looking for a skilled and enthusiastic fundraising assistant to join the Major Giving team.

We are looking for a person who can support the development and implementation of the major giving fundraising strategy.  You will also need to have a keen eye for detail and have good time-management skills. Being a team player is key to the role and you will need to be at ease communicating with a wide variety of people including volunteers, donors, and supporters.

The ideal candidate will have excellent organisational skills and be able to work to tight deadlines.  Experience or knowledge of working with trusts and foundations would be advantageous.

Our charity is fun, friendly, and caring with a mission to train dogs to change the lives of deaf people.  We are based in beautiful surroundings at the Charity’s training centre in the Chiltern Hills, near Saunderton in Buckinghamshire.

If you are interested in working with us in this varied and immensely rewarding job, please visit our website via the Apply button for further information and an application form, and to discover what you can gain in return.

Closing date: 29th October 2021

Interviews will be held from 8th November 2021.

Registered charity in England and Wales (293358) and in Scotland (SC040486)

Reporting to the Director of Development, this is a career development role and will appeal to someone who may already have some experience of fundraising, who is passionate about higher education and wishes to advance their skills in a highly successful college development and alumni relations office.  The role is varied but in general the appointee will assist the overall purpose of the office of fostering and deepening relationships between the Hall and its alumni and in securing financial support from those alumni and other friends but will also take the lead in some smaller discrete projects and responsibilities.  This will include some general administrative support for the team (the Director of Development, the Alumni Relations Manager, the Development Manager and the Campaigns Operations Manager) whilst also being the first point of contact for all visitors to the office.

Whilst each member of the team has specific responsibilities considerable teamwork is also expected.

This is a full-time post (35 hours per week) usually 09:00 to 17:00 (some flexibility is negotiable in regard to the start and finish time).  The role is based in the centre of Oxford but we are can offer the possibility of working one day per week at home if you wish so please get in touch to discuss.

You will have excellent organisation skills and be confident in your ability to work across a range of internal and external audiences.  You will have excellent relationship building skills with a strong commitment to supporting the delivery of the highest level of donor engagement and care.

In return, the College offers excellent benefits which include a competitive salary, 28 days holiday (inclusive of Bank Holidays) with further leave at Christmas and Easter when the College is closed, a free lunch and membership of the University of Oxford’s Staff Pension Scheme.  Travel and cycle loans are also available.

The Children's Services (known as SISS at Guide Dogs) Operations Manager helps people with sight loss to live the life they choose by leading and managing a cross functional operations team of staff and volunteers working with adults, children and young people and their families to provide the consistent delivery of person-centred services in accordance with their needs. The successful candidate will manage a small team of Habilitation specialists, who are geographically spread across the North East. Our Habilitation specialists deliver a range of contracts predominantly to local authorities within the area.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year.

We recognise that the world looks a little bit different since the pandemic. Therefore, we’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. For this role, there will be opportunities to work from home as well as the office. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential
· Proven experience of planning and delivering person-centred services to meet the needs of adults, children and young people with sight loss and their families.
· Extensive experience and proven ability to work safely with adults, children and young people with developed understanding of both child protection issues and the issues affecting all vulnerable groups.
· Experience of collaborative working in a multi-professional setting.
· Able to demonstrate experience of managing a complex operations environment where exceptional, customer-focused service delivery is achieved.
· Experience of handling safeguarding concerns within a service delivery setting. 

Desirable
· Project Management experience
· Experience of Rehabilitation practice and Habilitation Quality Standards
· Experience of professional supervision of staff working with children with complex needs. 
· Up to date with current policies, practice and thinking in the Education and/or Health and Social Care sector.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply
Applications need to be made using the online application form, accessed using the ‘apply’ button on our careers site.

As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

When a national emergency arises in the UK, the National Emergencies Trust activates a nationwide fundraising appeal to ensure that survivors and loved ones receive the vital support they need.  Would you like to be a part of our small team and make a difference?

The job of a Save the Children's UK Fundraising Assistant (Christmas Jumper Day) is busy and fulfilling.

• Do you have experience working in a busy customer service role within an office environment?
• Do you have excellent communication skills and experience of drafting informative  communications?
• Are you very organised and have a high attention to detail?
• Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?

If the answers to these questions are yes, we would love to hear from you!

 About Us

We stand side by side with children in the toughest places to be a child. We do whatever it takes to make sure they survive, get protection when they're in danger, and have the chance to learn.

Fundraising & Marketing's purpose is to work with the Policy, Advocacy & Campaigns and Global Programmes Divisions to inspire, nurture and grow active long-term relationships with key segments of the UK public, corporate partners and influential individuals, to create substantial and sustainable change for children. Across our community networks, our individual supporters, our shops and our generous corporate partners and philanthropists, our fantastic supporters are at the heart of everything we do. We offer opportunities to engage which help our supporters and partners love us more each day. We nurture and grow deeper connections that last. And we change how we work in order to meet supporters where they are.

By doing this, together with the Policy, Advocacy & Campaigns Division, we will deliver for children:

• a long-term and sustainable unrestricted income stream
• a restricted income pipeline aligned to Save the Children's strategic priorities
• a group of highly committed supporters who are willing to take high value campaigning actions for children
• a supporter base which is willing to speak out on children's behalf when we need them

As Supporter Data and Operations, we effectively manage the data and systems we use to connect with our supporters and provide leadership in how we use supporter data now and in the future to engage supporters better and build their loyalty. We also provide an excellent brand experience when supporters get in contact or need something from

Job Purpose

To support the Supporter Care and Fundraising teams to deliver outstanding service to our supporters around Christmas Jumper Day and the Festive Campaign. This service should always meet and exceed the expectations of our supporters, in order that they can actively contribute to our work through donating, volunteering, raising money and awareness for Save the Children's work.

There are 2 x Temporary positions (9 or 14 weeks)

As a rights-based organisation, we are committed to anti-racism and actively opposed systemic oppression of any form. The role holder will also support our commitment to celebrate diversity, challenge inequality, and build an inclusive environment for every one of our employees so we can better represent the children we protect.

Key accountabilities

The Fundraising Assistant's key duties will include:

• Managing CJD inbox: respond to any income enquiries in inbox within 48 hour SLA, monitor complaints and respond to them within 1 day SLA
• Responsible for post-event enquiries. Including finding income on CARE, updating supporters on fundraising amounts and filling in financial amendment log (this is largely from December-February)
• Monitoring Paragon calls and emails on a weekly basis to ensure calls are compliant and delivering great supporter care
• Forwarding media/press enquiries from inbox to relevant media team contacts for follow up within 1 day SLA
• Brief internal supporter care team on campaign developments
• QAing quality of partnership packs data on a weekly basis, assigning registration reference numbers and uploading to Paragon sftp for fulfilment. Keeping master spreadsheet updated at all times.
• Respond to supporter comments on social media (leaving complaints to Supporter Care team)
• Organise social media hub and volunteers, support with social media monitoring and responses

Person Profile

Experience

• Experience of drafting written communication designed to inform, motivate and inspire others.
• Extensive experience in a customer service role within an office environment.
• Extensive experience of building personal and professional relationships with the ability to suggest additional ideas or ways to support in a sensitive and appropriate way

Abilities

• A ‘can do' attitude, proactively looking for ways to improve the support on offer and remove barriers that have the potential to hinder.
• Ability to unravel complex queries and identify problems in an environment where the problem is not always immediately apparent or clearly communicated.
• Organised with a systematic way of working.
• Able to communicate complex issues clearly & concisely.
• Ability to work to tight deadlines and manage own workload, and to multitask at short notice.
• Strong interpersonal skills and experience of working well with a range of departments within a large organisation.
• Ability to absorb and retain a large body of information.
• A flexible team player able to go the extra mile to service supporter needs.
• An understanding of how supporter care or customer relationship management contributes to the profitability of customers or supporters.
• High attention to detail.

Aptitude 

• A demonstrable commitment to the principles of diversity and inclusion and their practical application and integration in the work environment
• A commitment to Save the Children UK's aims and core values of accountability, ambition, collaboration, creativity, and integrity

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.

Remote Working:

The majority of SCUK employees are currently working remotely within the UK in line with UK Government guidance. Commencing July 2021 we will transition to flexible and hybrid ways of working (i.e. a mixture of remote/home and office-based working) as social distancing restrictions ease.

We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.