Community hub manager jobs in Sutton, greater london
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We are looking for a passionate and dedicated individual to join the Royal British Legion as a Poppy Appeal Manager for London.. This role offers a unique opportunity to coordinate all aspects of the award winning Poppy Appeal in your area, working closely with the Regional Poppy Appeal Manager to meet agreed income, expenditure, and contribution targets. You will manage relationships with local supporters, partners, and volunteers, ensuring they have the resources and support they need to maximise fundraising efforts and make a lasting impact.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you’ll have the exciting opportunity to build and nurture corporate partnerships, working alongside a passionate team to achieve shared goals. Your relationship-building skills will ensure a positive experience for everyone involved, from volunteers to corporate partners, while representing the Royal British Legion in your local community and engaging with key stakeholders.
You’ll also be responsible for recruiting and inducting new Poppy Appeal Organisers, helping them thrive, and coordinating the Poppy Appeal launch, including fun PR and media activities. As a local representative of the Royal British Legion, you’ll keep stakeholders updated and play a key part in our outreach efforts. While there will be some evening and weekend work, we’re dedicated to ensuring that you maintain a healthy work-life balance.
This is a fantastic opportunity for someone who loves building relationships, planning events, and is passionate about supporting the Armed Forces community. While experience in financial management is helpful, it’s not essential, we’re really looking for someone who is committed to the cause and excited to connect with others.
At the Royal British Legion, we know the importance of flexibility, so we offer options like our 9-day fortnight while also considering other flexible working arrangements to suit your needs. We want you to feel supported in balancing work with life’s other joys!
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Occasional travel outside the county will be required, including overnight stays (typically 1–2 nights per year) to attend training or conferences. Please be aware a full UK driving licence is required for this role.
Providing a supporting statement is optional. If you decide to include one, it’s a helpful way to show how your background, whether through previous roles or transferable skills that connects with the key parts of this role. You might want to highlight things like working with budgets, building positive relationships, and juggling multiple priorities. Please also note that due to the nature of this role, we do not expect leave to be taken during the months of October and November unless in exceptional circumstances.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays), increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Very generous pension contributions, with Employer contributions ranging from 6% to 10%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer.
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a rewarding challenge?
Then join our experienced team supporting children and young people who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse. You’ll help deliver our Young Carers service across Southwark, so a car driver is preferred.
In this role, you will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments and create action plans. You‘ll provide support for Young Carers to reduce the impact of their caring role and improve their resilience, educational chances and wellbeing, through signposting to local services, in-school support, one-to-one sessions, and workshops.
There will be opportunities to work closely with schools, Children’s Services and other agencies to raise awareness, identify hidden Young Carers, and ensure Young Carer needs are understood and acted on.
You will need to be confident, approachable and self-motivated, with the ability to quickly establish rapport with children and young people. Applicants should have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people.
This is a full-time role (including occasional early evenings and Saturdays).
Make a difference now and for the future.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note, outlining your current salary, or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London



The client requests no contact from agencies or media sales.
Welcare is looking for an enthusiastic and experienced manager committed to supporting local families to lead and manage their Family Centre and Family Resilience service in Redhill.
The Family Centre is part of a local integrated system with a wide range of partners that builds family resilience in Surrey and seeks to improve life chances for the most vulnerable children.
You would manage a small, dedicated team of family support workers and have lead responsibility for supervising their work and ensuring delivery of our sub-contract with the YMCA.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
Interview date: 27 July
The successful candidate will have empathy with Welcare’s Christian values base.
An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Please submit your CV and covering letter through the CharityJobs portal. Shortlisted candidates will be required to complete our pre-interview application form prior to interview
Our mission is to work alongside parents and carers to give children secure and confident childhoods and to enable them to thrive in the future.



The client requests no contact from agencies or media sales.
About the role:
At the heart of Camden’s response to street homelessness, the Rough Sleeping Outreach & Hub Service works across streets, transport hubs and a central support hub to ensure that no one is left facing rough sleeping alone. This is an integrated, borough-wide service focused on early engagement, reducing harm and supporting people to move away from the streets towards safety, accommodation and longer-term stability.
As an Outreach Worker, you’ll be a consistent and trusted presence for people sleeping rough or at risk of rough sleeping. Working flexibly across street outreach and hub-based support on a rota basis, you’ll build meaningful relationships, carry out trauma-aware assessments and coordinate practical support that helps people take their next steps.
You’ll work within a 'No Wrong Door' approach, supporting people wherever and however they engage. That might mean meeting someone early in the morning on outreach, supporting them to access the hub later that day, or working alongside partners to remove barriers that have kept them excluded in the past.
This is a role with variety, challenge and real impact. You’ll respond to complex situations, manage risk thoughtfully, and support people through moments of crisis and change. The work can be unpredictable and includes early, late and weekend shifts as part of a 7-day rota – but you won’t be doing it alone. You’ll be supported through reflective practice, supervision and training, as part of a skilled, compassionate and determined team.
If you’re motivated by persistence, partnership and meaningful outcomes, this is a chance to grow your skills while helping others move forward with dignity and hope.
About you:
- You’re motivated by helping people move away from harm and towards stability. You understand that progress isn’t always linear, and you bring patience, persistence and empathy to your work.
- You use a trauma-informed, strengths-based approach and can stay calm and professional when situations are complex. You balance compassion with clear boundaries and use your judgement to manage risk and safeguarding effectively.
- You work well in a fast-moving environment. You can manage competing priorities, work independently in the community and keep clear, accurate records that support continuity and accountability.
- You value partnership and collaboration. You’re confident working alongside housing, health, substance use and community safety services to deliver joined-up support and meaningful outcomes.
- You’re flexible and reliable, and comfortable working across a rota that includes early and late shifts, evenings and weekends. You’re open to working both on outreach and within a hub setting, adapting to service need while keeping people at the centre of what you do.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 26th July at midnight
Interview date: Tuesday 4th and Wednesday 5th August at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
This is a 12-month fixed-term opportunity to step into a senior leadership role within Supporter Services at a crucial point of transformation. As Senior Supporter Services Manager, you’ll act as deputy to the Head of Supporter Services, providing steady operational leadership across a busy, multi faceted function while a major CRM programme is delivered across Fundraising. It’s a role for someone who’s comfortable operating at pace, holding complexity, and making sure the day to day never loses momentum while change is happening around it.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll take responsibility for the smooth running of supporter care, income processing, fulfilment, Gift Aid and associated operational activity, ensuring high standards are maintained across every touchpoint. This is about joining the dots between teams, systems and suppliers so that supporter journeys remain consistent, compliant and well managed. You’ll also play a key role in strengthening processes, refining ways of working, and helping embed recent structural changes so the function is set up for long term effectiveness.
Working closely with senior stakeholders across Fundraising, Finance, Data & Insight and external partners, you’ll bring clarity, structure and practical decision making to a fast-moving environment. The role needs someone who can balance operational detail with wider priorities, spot risks early, and keep service delivery on track without losing sight of the bigger picture. Above all, you’ll bring strong leadership, sound judgement and a calm, solutions-focused approach to a function that sits at the heart of supporter experience.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About Us
Merstham Community Facility Trust (MCFT) is a community charity based at the heart of Merstham- one of the most deprived areas in Surrey.
We provide a safe, welcoming and inclusive space where residents can connect, access support, learn new skills, and feel part of their community. Our vision is for Merstham to be a place where everyone has the opportunity to thrive.
Our work is shaped by the voices of local people, and we are committed to ensuring that everyone- especially those who may feel excluded or overlooked- can take part and feel a sense of belonging. As a small, dedicated team, we value collaboration, inclusion, and community connection in everything we do.
About the Role
The Community Inclusion & Engagement Officer plays a vital role in ensuring MCFT’s work reaches and reflects the whole community.
You’ll work both within the Hub and out in the community, building trusted relationships with residents, increasing participation, and ensuring our services are inclusive, accessible, and responsive to local needs.
Working closely with colleagues and volunteers, you’ll be a key link between the community and our programmes- helping shape activities, gather insight, and engage those who may face barriers to participation.
This role is ideal for someone who is people-focused, proactive, and passionate about inclusion, and who enjoys working in a visible, community-facing position.
Essential Skills & Experience
- Experience working directly with the public or supporting communities
- Strong communication skills with warmth, empathy, and professionalism
- Ability to build trust and positive relationships with a wide range of people
- Understanding of challenges faced by communities like Merstham
- Strong organisational skills and ability to manage a varied workload
- Ability to work both independently and collaboratively within a small team
- Experience gathering community insight or feedback to inform services
- Confidence using social media to engage communities
- Flexibility to work occasional evenings and weekends
- Commitment to inclusion, accessibility, and community participation
Desirable Skills & Experience
- Experience in community development, outreach, or inclusion-focused roles
- Experience supporting families, young people, or wellbeing initiatives
- Knowledge of local services and community networks
- Experience working with volunteers
- Experience collecting data or contributing to monitoring and evaluation
- Local knowledge of Merstham
- Ability to travel locally (e.g. driving licence or equivalent access)
Why Join MCFT?
- Make a direct and visible difference in your local community
- Build meaningful relationships with residents and partners
- Help shape inclusive, community-led activities and services
- Work as part of a supportive and collaborative team
- Benefit from flexible working arrangements
- Play a key role in creating a more connected and inclusive Merstham
To support, empower and connect an inclusive community.



First Give
First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.
Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.
Trusts and Foundations Manager
We are seeking a dynamic, strategic and relationship-driven Trusts and Foundations Manager to lead on growing and stewarding First Give’s portfolio of high-value funders. This role will focus on securing income from Trusts and Foundations from first engagement to account management, delivery and reporting.
First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, willing to try new things. We are looking for an exceptional writer, someone who can translate the impact of our work into proposals that inspire and motivate the reader to give.
You will play a pivotal role in shaping First Give’s income growth, working closely with our Head of Philanthropy and Partnerships and the Director to manage relationships with existing donors, and leading on the development of high value bids to expand our work. This role will also support key engagement activities, including hosting donors at student-led Final events and facilitating employee volunteering at schools.
This is an exciting opportunity for a confident communicator and grant fundraiser with experience managing and deepening relationships with high value trusts and foundations gifts – someone who thrives on storytelling and social impact. We currently have a strong pipeline of trusts and foundations and are looking for someone eager to write applications and secure funding.
Contract: Full-time, 35 hours per week; core hours - 10am till 4pm
Location: We have office space at the Pears Hub in West Hampstead, where some people come in one or two times a week, we're very flexible.
Application process:
- Application form
- Task and interview (interviews will be conducted on MS Teams)
Please also fill out this equality & diversity monitoring form (this will not be linked to your application).
1. Application closes: 20th July 9am
2. Interviews: 23rd and 24th July
3. Start date: 1st September
The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Please get in touch with Carmen O’Loughlin if you would like to request reasonable adjustments to the recruitment process or have any queries about the role.
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about


The client requests no contact from agencies or media sales.
We are looking for a Community Support Coordinator for Kent, who will lead and develop a team of Volunteers, helping to deliver safe, inclusive and person-centred support.
You will work closely with health and social care professionals, MDT’s, local partners and volunteers to connect people affected by MND with the information, services and support they need.
At the Motor Neurone Disease Association, we work to improve care, support and quality of life for people affected by MND. As a Community Support Coordinator, you will play a key role in ensuring our support reaches people when they need it most.
Key Responsibilities
- Lead, recruit, develop and support a team of Community Support Volunteers.
- Respond to enquiries and referrals, providing information and connecting people with appropriate support.
- Build effective relationships with health and social care professionals, hospices and local partners.
- Support volunteer groups and branches to understand and respond to local needs.
- Facilitate collaboration between volunteers, staff and external stakeholders.
- Promote safe and inclusive services, ensuring compliance with safeguarding and organisational policies.
- Work with regional colleagues to support awareness, fundraising and campaigning activities.
- Monitor activity, maintain accurate records and contribute to service development.
- Identify gaps in local support and contribute to improvements in services.
- Encourage effective communication and engagement across the volunteer network
About You
- Experience leading, managing or coordinating volunteers or volunteer-led services.
- Understanding of care and support services within the statutory, voluntary or private sectors.
- Knowledge of safeguarding, risk management and supporting people at risk of harm.
- Strong communication, relationship-building and presentation skills.
- Full driving licence and willingness to travel within the region
- Experience supporting people and assessing needs using a person-centred approach.
- Ability to build partnerships and influence a wide range of stakeholders.
- Commitment to equity, diversity and inclusion.
- Strong organisational skills and the ability to prioritise and make decisions independently.
- Good IT skills and confidence using a range of digital systems.
This is a home-based role with frequent travel across Kent
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About StreetVet
StreetVet is a fast-growing national charity, committed to providing free, accessible veterinary care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 500 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,500 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.
About the role
Duration: Permanent
Reporting to: Head of Marketing & Fundraising
Key Contacts: Colleagues, volunteers, external stakeholders, corporate partners, donors, prospects and other supporters
Location: Fully remote, with regular UK travel including evenings and weekends
Hours: 37.5 work week (flexible working available)
Holiday: 25 days per year plus national holidays
Salary: £30,000 - £35,000 depending on experience
We are seeking a passionate and experienced Fundraising Manager to join our team. The role will report to the Head of Marketing and Fundraising and will be responsible for developing and implementing the fundraising strategy, driving forward all aspects of fundraising, including building corporate charity of the year partnerships, individual giving, major donors,
trusts and foundations, legacies and community fundraising.
The successful candidate will be a core member of the Central Team, working closely with the Marketing Team to develop and deliver income for the charity.
This role will have budgetary responsibility to achieving a revenue target in financial year 26/27 of £1.5 million, whilst building a sustainable income stream for the long-term with Yr on Yr growth. Key priorities include increasing the Individual Giving and Regular Giving donor database, donor and fundraiser stewardship, organising fundraising events, and securing grants and sponsorships.
For more information about the role, please see attached job description.
Closing Date: Close of business Thursday 16th July 2026 (applications may close earlier depending on response).
StreetVet is a national charity, committed to providing free vet care to the pets of people experiencing homelessness & to keep pets & owners together



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a vibrant community hub where every day makes a difference. Help shape a safe, welcoming space that brings people together and generates real impact.
We’re looking for a dynamic and hands-on Community Centre Manager to take the lead in running a thriving, multi-use community facility. This is not just a management role – it’s an opportunity to build relationships, create opportunities, and play a central role in the life of a diverse and growing community.
As the driving force behind the centre, you’ll oversee day-to-day operations, lead a dedicated team, and ensure the space delivers high-quality services while remaining financially sustainable. You’ll have the autonomy to identify new income opportunities, strengthen partnerships, and continuously improve how the centre serves its users.
This role is ideal for someone who enjoys variety – from managing facilities, budgets, and compliance, to engaging with local residents, tenants, and stakeholders. No two days will be the same, and your impact will be visible across everything from the condition of the building to the experiences of the people who use it.
What you’ll be doing
- Leading and supporting a small team, creating a positive and high-performing working environment
- Managing the day-to-day running of the centre, ensuring it is welcoming, safe, and efficient
- Driving income through room hire, bookings, and identifying new opportunities
- Overseeing facilities, maintenance, and contractor relationships
- Taking ownership of health & safety, safeguarding, and compliance across the site
- Managing budgets, monitoring performance, and ensuring value for money
- Building strong relationships with tenants, partners, and the wider community
Why this role stands out
- A genuine opportunity to shape and influence a vital community asset
- A varied role combining leadership, operations, and community engagement
- The chance to make a visible difference to people’s lives locally
- A supportive environment with scope to introduce new ideas and improvements
We’re looking for someone who:
- Has experience managing a community facility, public building, or similar environment
- Brings strong leadership skills and enjoys developing and motivating teams
- Is confident managing operations, compliance, and competing priorities
- Understands how to balance community impact with financial sustainability
- Builds relationships easily and thrives in a people-focused role
If you’re looking for a role where you can lead, influence, and make a meaningful impact every day, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Working across the whole secretariat, from campaigns to communications to fundraising, this role is critical in the running of the organisation and supporting the aims of the coalition.
The Membership Engagement Manager will ensure TCC effectively supports its membership to become more than the sum of its parts, playing a pivotal role in strengthening and expanding our coalition by building and facilitating meaningful relationships with member organisations, both new and existing. This position is responsible for enhancing member engagement, ensuring the delivery of value to our members, and supporting the organisation's strategic objectives through effective membership management and communications.
JOB DESCRIPTION
Member Engagement & Support
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Serve as the primary point of contact for member organisations, addressing inquiries and providing support to enhance member satisfaction.
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Develop and implement strategies to increase member engagement, including organising events, webinars, and networking opportunities, including regular All Coalition Meetings and Annual Movement Gatherings.
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Facilitate onboarding processes for new members, ensuring a smooth integration into the coalition.
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Ongoing relationship management of members, including effective outreach and communications
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Invoicing membership fees and ensuring payment is made
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Lead on communications to members through a regular newsletter and ad-hoc communications around campaigns
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Supporting members to engage with TCC activity
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Work with colleagues to co-create campaigns and activities that meet member needs and ambitions
Membership Growth & Retention
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Design and execute membership recruitment campaigns to attract new member organisations.
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Monitor membership trends and feedback to develop retention strategies and reduce member attrition.
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Collaborate with the Digital Campaigns Manager to promote membership benefits and success stories.
Data Management & Reporting
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Maintain accurate and up-to-date membership records using the organisation's CRM system.
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Generate regular reports on membership statistics, engagement levels, and feedback to inform strategic decisions.
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Analyse data to identify opportunities for enhancing member value and engagement.
Infrastructure to support Collective Impact
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Responsible for the maintenance and development of the central Member Resource Hub
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Responsibility for managing the day to day delivery of the Local Intelligence Hub project (online data hub providing climate-relevant data at a constituency level), including being the key contact with our external partner organisation who maintain and develop the hub, and keeping TCC members and staff involved and informed about the project as needed.
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Contribute to the development of programs and services that meet the evolving needs of members.
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Represent the organisation at external events and forums to promote membership and build partnerships.
The job description is not exhaustive and you may be asked to carry out additional tasks which are appropriate to your job role, as required by your line manager
PERSON SPECIFICATION
Essential
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Proven experience in membership management, stakeholder engagement, or a related field.
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Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders, using facilitation skills to bring people together in a meaningful way
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Excellent organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
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Some experience of line management of volunteers or paid staff
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Proven ability to support the work of committees and take minutes.
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Demonstrable experience of organising meetings and conferences.
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Proven ability to maintain simple accounts and oversee budgets.
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Able to handle administrative tasks in a quick and efficient manner, including organising meetings and responding to enquiries quickly
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Works well as part of a team, but also a self-starter that’s able to take initiative while working with little supervision
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Highly organised and meticulous.
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Commitment to EDI and representation
Desirable
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Experience working within a coalition or membership-based organisation.
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Familiarity with the climate and environmental sector.
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Knowledge of best practices in member engagement and community building.
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Proficiency in using CRM systems and data analysis tools to manage membership information and generate insights.
The Climate Coalition is the UK's largest group of people dedicated to action against climate change.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Woking is seeking a Community Outreach Adviser to join our new three-year National Lottery Community Fund project supporting residents in the Canalside area.
This community-based role will provide free, independent and impartial advice on issues including welfare benefits, debt, housing and energy. You will deliver outreach sessions, build strong relationships with local residents, community groups and partner organisations, and help improve access to advice for people who may face barriers to traditional services.
Working closely with South Asian communities and other residents whose first language may not be English, you will help ensure our services are inclusive, accessible and responsive to local needs. You will also work alongside volunteers and local organisations to develop the project through a co-production approach, empowering communities and creating lasting positive change.
This is an exciting opportunity for someone who is passionate about making a real difference and helping people improve their financial resilience, wellbeing and independence.
Action for Refugees in Lewisham is a thriving, dynamic community charity supporting asylum seekers, refugees and migrants across South East London. This is an exciting new role to the organisation forming a senior management team alongside the Executive Director, Casework Manager and Education and Finance Manager. This key senior position combines line management of central staff, high level fundraising, grants monitoring and compliance, development of enhanced member co-production, oversight of operational systems and management of pilot projects emerging from AFRIL’s 2027-30 strategy.
Job Purpose:
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To manage and coordinate the operations of the organisation, overseeing high level day to day operations including IT and systems, GDPR, Health and Safety, volunteer management, operational policies and procedures.
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To provide leadership and line management to the Monitoring and Operations Officer, Experts by Experience Coordinator and Community Activities Coordinator. With possible additional line of other project staff as organisational capacity requires.
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Lead the enhancement of processes and systems which support AFRIL’s frontline systems to work effectively and holistically together, providing capacity and support to project managers and leads.
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Lead the development and delivery of AFRIL’s co-production work, supporting the Experts by Experience Coordinator to amplify members' voices at all levels of the organisation.
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Supporting the Director in delivering the organisation's fundraising strategy. Writing a range of funding applications, holding key funder relationships and developing new funding relationships, including the establishment of enhanced individual, community and corporate fundraising relationships.
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Leading on the management and oversight of the grants compliance and reporting cycles, producing monitoring reports for funders with the support of the Operations and Monitoring Officer. Overseeing and developing evaluations and impact measurement systems alongside the Director.
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Assist the Director with the implementation of AFRIL’s strategy, taking a leading role in the delivery of new projects and areas of work to advance the mission and vision of the organisation.
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Supporting the Director with the development and implementation of a communications strategy, enhancing awareness of the organisation's work and impact.
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To represent AFRIL at a range of stakeholder meetings, and develop and manage partnerships to benefit AFRIL’s service users.
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To work collaboratively and dynamically in a small team, following AFRIL policies and reflecting AFRIL’s values.
We are only accepting applications via Charityjob. Please submit your CV and a cover letter – no more than one side of A4 – detailing your motivation for applying and how you meet the person specification for the role by 23:00 on Monday 13th July 2026.
Please note that applications without a covering letter will not be considered. We appreciate that AI can be useful as a tool, particularly if English is your second language. However, we discourage the use of AI for writing cover letters as in our experience it results in a generic voice that does not communicate the unique strengths and motivations of candidates.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.



The client requests no contact from agencies or media sales.
Department: Governance & planning
Contract type: Fixed term for 3 years
Hours: 37 per week
Salary: Circa £46,453 per annum
Location:Home Based (UK wide travel as required)
Reports To:Governance & Planning Manager
Make a national impact
The National Fire Chiefs Council (NFCC) plays a key role in supporting UK Fire and Rescue Services to protect communities, save lives, and drive improvement across the sector.
We are looking for an experienced Impact Evaluation Manager to lead how we understand, measure, and demonstrate the impact of our work at a national level.
This is a high-profile, strategic role where your expertise will directly influence decision-making, shape national programmes, and strengthen evidence-based practice across the fire and rescue sector.
The role
As NFCC’s lead for impact evaluation, you will:
- Develop and implement a consistent, organisation-wide approach to evaluation
- Lead the evaluation of national programmes, policies, and major initiatives
- Provide expert advice to senior leaders on impact, outcomes, and value for money
- Work with analysis and insight team to turn complex data into clear insights that influence strategic decisions
- Work closely with Fire and Rescue Services, government partners, and stakeholders
- Champion a culture of learning, evidence, and continuous improvement
This role requires strong strategic thinking, credibility, and the ability to lead through influence across a complex, national landscape.
About you
You will bring:
- Significant experience in evaluation, research, or impact assessment
- Strong knowledge of evaluation methods (e.g. theory of change, outcome frameworks)
- Experience working in complex, multi-stakeholder environments
- Excellent analytical skills and the ability to translate data into action
- Proven ability to influence senior stakeholders and shape decision-making
- A passion for evidence-led improvement and public sector impact
Experience in the fire and rescue, emergency services, or wider public sector is desirable but not essential.
Why join NFCC?
- Play a key role in shaping national fire and rescue policy and practice
- Work with a wide range of senior leaders and sector partners
- Be part of an organisation that values collaboration, integrity, and improvement
- Flexible, remote working arrangements
- Opportunities for professional growth and development
If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description on the NFCC website and apply.
How to apply:
Please complete the application form linked from the ‘apply now’ button on the NFCC website. CV’s will NOT be accepted for this position.
Closing Date: 26th July 2026 with interviews being conducted week commencing 10th August 2026.
PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Location: Remote (based in Scotland with regular travel across Scotland and the North of England, plus travel for biannual team days in London and departmental team meetings in various locations)
Hours of work: 21-28 hours a week (3-4 days)
Salary: £28,665 - £31,965 pro rata (£17,199 - £19,179 or £22,932 - £25,572 actual)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The National Partnership Manager role involves:
- Driving expansion across Scotland and the rest of the UK by identifying, engaging, and securing new church partners and networks.
- Working closely as part of the engagement team, to build and manage a strong pipeline of prospective partners, contributing to national growth targets and KPIs.
- Attending and representing Kids Matter at events through public speaking, exhibitions, and partnership engagement.
About you
Are you confident in pioneering new projects? Do you have strong networking skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
Please see the job pack for more details on the role and application process
How to Apply
You can apply for the National Partnership Manager position by completing a copy of our online application form.
The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.