Join the Learning with Parents team to develop the content for our ambitious young charity, so that one day every child is supported at home to fulfil their potential.
About Us
Learning with Parents supports all families to have positive learning interactions together. We drive inclusive parental engagement by partnering with schools and leading the sector through learning what works.
By partnering with primary schools, we support thousands of families across the UK to enjoy learning together at home. Our child-led videos and hands-on family activities replace traditional homework. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively.
We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.
About the Role
The Curriculum Leads are responsible for developing new content and updating existing content to ensure that it is accessible, curriculum-aligned and fun to help promote positive parent-child interactions. The Early Years role will continue the development of our school readiness programme, Ready Teddy beyond its pilot phase to ensure that it has the greatest impact on the schools and families that use it.
We see this person being our Early Years Lead initially focussed on the development of Ready Teddy as a full programme, in the future they will have the opportunity to explore other early years programmes we may seek to undertake.
Core areas of responsibility
Ready Teddy Programme Design
- Use existing evaluation findings to expand on the current Ready teddy programme content.
- Build on the programme structure from the pilot to create a full programme design
- Ensure the Ready Teddy Programme links well with our other programme to maintain coverage beyond it
- Design and implement the logistic elements of the Ready Teddy Programme
Content development
- Plan scope of content required, both in terms of creating new content and updating existing content.
- Use subject and pedagogical knowledge to design and create new activities for the website which align to the curriculum for Early Years.
- Ensure that all activities promote fun parent-child interactions and will be accessible to and engage disadvantaged families.
- Maintain and update the content database.
- Review existing topics and activities to identify areas for improvement on an ongoing basis.
- Develop new supporting materials, including PDFs and imagery, and update existing materials as required.
- Write or contribute to external programmatic materials that explain our pedagogical approach.
- Work with the wider teams, for example tech or schools, to ensure the programmes are delivered to all users in a consistent way.
- Keep up to date with sector developments and changes in curriculum.
- Feed into and support evaluation of our programmes.
Filming content
- Manage the logistics of filming, including agreeing dates with schools, securing appropriate permissions, booking travel and follow up communications.
- Plan and script videos and create or provide resources needed for filming.
- Work with school age children and their parents to film the videos and lead the filming day(s) within the school environment.
- Own the relationship with the videographer to film all videos and ensure the completed videos are delivered within agreed timescales.
- Oversee the editing and subtitling of new videos
- Quality assure videos
Organisational input
- Feed into or lead on partnership discussions where relevant based on content and curriculum expertise.
- Based on content and curriculum expertise, feed into strategic discussions as required.
- Contribute to organisational conversations outside of the programme content when required.
Represent the charity externally
- Represent the charity at external events such as conferences or forums where there is opportunity.
- Network and build relationships that are placed to support our work and share knowledge around parental engagement.
- Present at events such as webinars where relevant based on content and curriculum expertise.
- Write external facing materials for example reports or blogs where relevant.
About You
A successful Curriculum Lead – Early Years will be eager to work in a small team, have a can-do attitude, and be keen to get stuck in to support the charity’s growth and impact.
Our ideal candidate would also be able to provide examples of when they have used the following skills and experience:
- Knowledge of the Early Years curricula
- Creative thinking about different ways of teaching and learning subjects
- Excellent communication skills and confidence working with a range of stakeholders
- Strong organisational and planning skills
- A belief in your life-long learning, including in areas such as the curriculum, technology and pedagogy.
- A desire to champion and uphold our organisation’s vision, mission and values
Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential:
- Teaching primary school-aged pupils in UK state schools
- An understanding of education inequality or experience of supporting disadvantaged families in the UK
- Ability to build relationships quickly to enable the filming of children and families
- Lived experience of some of the barriers that families from disadvantaged communities face in engaging with children’s learning.
Our values
Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.
Ambition
We strive do more for the families, schools and organisations we work with
Collaboration
We value the voices of others and achieve more by working together
Exploration
We are curious and seek evidence to inform our work
Innovation
We test, learn, adapt and embrace failure in our pursuit of progress
Integrity
We act responsibly and honestly, and default to transparency
Supportive environment
We work to create an environment which supports growth, belonging and wellbeing for everyone
Benefits
We have a passionate team and supportive culture. We have supportive policies and offer a number of benefits including:
- Generous annual leave allowance (35 days, including bank holidays)
- Your birthday off and additional holiday reward for every year employed with us (up to five days pro rata)
- Enhanced maternity, paternity and family-related leave policy from day one
- Income protection in case of sickness
- Flexible working times
- Social events
- Environmental (Net Zero) Pension
- Cycle to work scheme
- Benefit Hub, including virtual GP and discount scheme
Our vision is that every child is supported at home to fulfil their potential.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for am Administrator (known internally as a Service Delivery Assistant) to join the National Contact Centre team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working of one day per week working from home.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Service Delivery Assistant you will provide high quality and responsive administrative function for the National Contact Centre. Acting as the first point of contact for enquiries and supporting the wider team with general administrative duties.
Key Responsibilities:
- Provide high quality administrative support to the team and service.
- Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
- Manage incoming and outgoing mail and general queries into the National Contact Centre.
- Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
- Liaising and communicating with key stakeholders, including internal and external contacts, such as the arrangement of Supervision sessions for staff.
About You:
Ideally, you will have a good understanding and knowledge of office systems and business support functions, as well as being a team player with a flexible approach
You will need:
- Effective verbal/written communication and numerical skills.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.


