Community hub manager jobs
The North Wales Victim Help Centre is looking for an Independent Stalking Advocacy Caseworker (ISAC) to join our team in North Wales, working 22.5 hours a week over 3 days. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our St Asaph office.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based St Asaph working 22.5 hours a week over 3 days. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and the office.
Ensuring the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS's Service Model. You may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management
As an Independent Stalking Advocacy Caseworker you will be:
- Providing a high quality pro-active service to victims of intimate and/or non-intimate stalking.
- Contribute to increasing awareness of the impact of stalking on clients, including collaborative working with external agencies and developing safety and support plans tailored to the client's needs.
- To develop, deliver, and monitor safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users
- Support those affected by crime in understanding and asserting their rights and entitlement.
- Understanding their journey through the criminal justice and legal systems including the Victims Code of Practice
- Facilitating access additional services
- Establish healthy coping mechanisms
- Provide practical support and information
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
FEMINIST CLIMATE JUSTICE POLICY CAMPAIGNER
Salary
£38, 766 per annum
Contract
Permanent, full time. (5 days/35 hours per week)
Tuesday is a core working day for the majority of Wen staff.
Location
Remote/Hybrid working - Ability to travel to London and across the UK for meetings and events where necessary. In person staff meetings in London every two months.
Reporting to
Co-Director
To apply:
Please complete the application form
Deadline:
1st July
Interview:
15th July (online) and 23rd (in person)
ABOUT WEN
Wen is the Women’s Environmental Network. We are an environmental charity working on issues that connect women, health, equity and environmental justice. We take an intersectional feminist approach to tackling the climate and nature emergencies.
We support women and communities to take action, amplifying racialised and marginalised women’s voices, and advocate for change. We cultivate grassroots projects, connect women to nature, create blueprints for just food systems and put gender and intersectional equality at the heart of the green economy.
We were the first charity to connect gender, health, equity and environmental justice. Since our radical beginnings in 1988, Wen’s groundbreaking campaigns have tackled issues from air pollution and plastic packaging to toxic chemicals in menstrual products and cosmetics.
Our vision
A world where women, communities and the planet thrive because values of equity, collaboration and care underpin our society.
Our mission
Wen exists to actively build a world where women, communities and the planet thrive - collaborating to create viable alternatives to oppressive systems, which end the exploitation of women and the natural world.
Our values
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Equity
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Collaboration
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Care
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Intersectional eco-feminism
WORKING AT WEN
As an intersectional feminist charity, we live and breathe our values of equity, collaboration, care and intersectional eco-feminism.
The Wen team is friendly, open and passionate about our cause and the communities we work in. Our office is based just off Brick Lane in Shoreditch and we also have another hub in Mile End, where we hold our bi-monthly team meeting with a shared lunch. We also have a weekly online check in meeting every Tuesday morning.
ABOUT THE ROLE
This role builds on the work of our Feminist Green New Deal project. The Feminist Green New Deal puts the needs and priorities of women, racialised and marginalised groups at the heart of all climate policy and action and advocates for a care-led green recovery from our multiple crises of climate breakdown and inequality. The role will continue to develop our Feminist Green New Deal work engaging new audiences, stakeholders and writing new policy papers.
As a Feminist Climate Justice Policy Campaigner you will make connections with policy makers, government departments, NGOs and influencers, bringing an intersectional feminist lens to these spaces. You will need to keep up to speed with UK climate policies and how these impact women.
Wen works at the grassroots and policy level ensuring that grassroots perspectives are part of and shape climate policy making so a key part of the role will be linking these two levels. You will work closely with our Climate Sisters programme and the Tower Hamlets Food Partnership which inform our Feminist Green New Deal policy asks and campaigns, advocating for inclusive climate policy rooted in the priorities of women, particularly racialised and marginalised groups. We are looking to recruit a policy campaigner with in-depth knowledge of the policy systems and strategic thinking about how to advocate for feminist climate justice at local, regional and national level in the UK working in collaboration with others.
KEY BENEFITS
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25 days annual leave plus bank holidays, pro rata. Rising to 27 days after 5 years.
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Pension scheme, contributing 6% of salary.
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Employee Assistance Programme includes free counselling sessions that are also available to a spouse and dependents between 16-24.
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Access to training and development opportunities.
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Menstrual leave.
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Laptop and mobile phone for work.
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Time off in lieu for agreed overtime.
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Flexible and hybrid working available.
JOB DESCRIPTION
Key responsibilities:
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Bring an intersectional feminist climate justice lens to policy makers and debates with a focus on climate, health, food justice and environmental policies
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Work collaboratively with Wen’s Climate Sisters team to make strong connections between the grassroots and policy, drafting and devising policy responses to influence government climate policy
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Develop strategic partnerships and relationships with MPs, government departments, All Party Parliamentary Groups (APPGs), Ministers, Select Committees and key organisations in this field
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Submit evidence to Select Committee reports, inquiries and input into draft bills
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Actively engage with civil society movements around climate justice and policy
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Produce a variety of resources on the issues such as policy briefings, blogs, social media posts and talks
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Campaign on relevant policy debates on social media and other media working with the Wen comms team and influencers to communicate the issues to a wide range of audiences
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Identify, monitor, and evaluate policy issues appropriate to Wen
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Travel and attend related policy work meetings, events and workshops as agreed
Wen specific tasks
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Carry out all tasks in accordance with Wen’s Equal Opportunities Policy.
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Work closely with Wen's campaigns and projects to further Feminist Climate Justice work.
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Ensure all monitoring and evaluation is completed for funders and for internal Wen purposes.
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Ensure active promotion of an intersectional feminist approach in the campaign and contribute to this goal within Wen.
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Share in general duties at Wen as necessary.
Required skills and competencies:
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Ability to understand and advocate for feminist climate justice in relation to climate policy and communicate this persuasively to decision makers and a wide range of audiences
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Ability to develop and implement advocacy and campaigning strategies, working collaboratively with others.
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Ability to build and maintain relationships with a wide diversity of external individuals, representatives, groups and bodies, including government, in order to deliver Wen’s objectives.
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Ability to research and write policy briefings and blogs with an intersectional feminist climate justice lens
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Advocating and understanding of the issues faced by marginalised and racialised women and communities in relation to environmental and climate policy
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Ability to identify and develop common ground with a diverse group of organisations and individuals working with a movement-focused approach
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Deal with correspondence, media and general enquiries and information requests as required.
PERSON SPECIFICATION
Essential
Education and qualifications:
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Degree level qualification or equivalent work experience
Experience, Skills and Knowledge:
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At least two years direct experience of policy, advocacy and campaigning on climate and social justice
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Experience of drafting policy briefs, blogs and social media engagement
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Extensive knowledge and understanding of intersectional feminist approaches to climate justice
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Experience of building effective collaborative relationships with a diverse range of stakeholders
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Excellent written and oral communications skills; the ability to disseminate information to a wide range of audiences and across platforms
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Self-motivated and able to work proactively, independently and flexibly
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Experience of monitoring and evaluation and reporting to funders
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Experience of taking an inclusive, intersectional approach in your work
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Commitment to gender, racial and social justice through previous work or volunteering or lived experience.
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Fluency in spoken and written English.
Desirable
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Experience of working in women’s, environmental or charitable organisations or groups
The client requests no contact from agencies or media sales.
As a Care Supervisor, you’ll lead and supervise care teams to deliver compassionate, high-quality, person-centred care that reflects our values and embraces the individuality of every person we support.
Key responsibilities include:
- Preparing comprehensive, individualised care plans that promote health and wellbeing, incorporating the choices and preferences of beneficiaries and/or their families. Regularly reviewing and updating these plans.
- Assessing and managing risks to health, wellbeing, and safety, empowering beneficiaries to make choices and maintain independence wherever possible, while continuously reviewing risk management strategies.
- Monitoring the physical, mental, and emotional wellbeing of beneficiaries and taking timely, appropriate action in response to any changes.
What we're looking for:
- Passion for delivering outstanding care, always putting people first.
- A Level 3 Diploma in Adult Social Care (or equivalent).
- A Level 3 Team Leader/Supervisory Apprenticeship Standard (or willingness to work towards it).
- Evidence of ongoing professional development relevant to dementia care (e.g., accredited courses).
- Experience working in a care home with older people, including those living with dementia, or experience in adult health, social care, or community support.
- Skilled in assessing needs, developing and evaluating care plans, and managing medications safely (ordering, storing, administering, and disposal).
- Experience in providing compassionate end-of-life care to individuals and their families.
What we offer:
- 22 days of paid annual leave plus bank holidays (pro rata)
- Generous pension with employer contributions up to 14% (salary sacrifice options available)
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts
About Mais House
The Royal British Legion operates six care homes across the UK, offering exceptional residential, nursing, and dementia care tailored to veterans and their families. Located near picturesque Bexhill-on-Sea, Mais House is a stunning period property with 51 en-suite bedrooms and a range of amenities, including a lounge bar, cinema, memorial garden, conservatory/greenhouse, and beautifully maintained gardens to enjoy year-round. Residents benefit from a warm and supportive community, personalised care that addresses their unique needs, a restaurant-style dining experience, and a diverse program of engaging activities. With its blend of comfort, community, and exceptional standards, Mais House provides a welcoming home where those who served feel truly valued.
Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SMART is hiring! We are looking for full time Employment Advisers to provide support to people who face barriers to obtaining and/or retaining employment, due to mental ill-health. This includes people looking for work, as well as those who are currently employed but struggling.
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with CNWL’s Talking Therapies service, as well as a pension program, 28 days annual leave (plus public holidays), employee led HR processes and a competitive salary.
Ideally you will: have experience of working with people who have mental health needs/emotional difficulties in an employment setting; proven experience of meeting (or exceeding) outcomes and targets; be knowledgeable about relevant laws and policies relating to employment, disabilities and equal opportunities; have experience of working within multi-disciplinary teams and; be able to liaise with other services and professionals on service users’ behalf.
Please send us your CV and a covering letter (no more than 2 pages of A4), covering the ‘experience, skills and abilities’ part of the person specification.
Our first stage interviews will be ON SITE on 25th June, 2025
The client requests no contact from agencies or media sales.
WorkWell Coach
Location: Woking
Salary: £25,835 - £27,075 inclusive per annum
Hours: Permanent, 37.5 hours per week
You have a QCF in Advice & Guidance (Level 3) or equivalent, plus a proven ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a WorkWell Coach.
WorkWell is an exciting new government/DWP initiative to get people back to work. As well as providing work placement support, it will also address and support any physical or mental health needs via a Mental Health Provider and Physical Health Advisor who form part of the team. The pilot in Surrey went live in December and aims to empower people to take control of their health, wellbeing and any impacts this is having on their employment via referral to a WorkWell Coach. That’s where you come in.
Working as a key part of the primary care network (PCN) and other community hubs, your challenge will be to provide a supportive environment that enables each individual to identify their health and wellbeing concerns and the impact these are having on their employment. That will involve taking a strengths-based approach, focusing on ‘what matters to me’ and, together with the individual, producing a personalised and holistic support plan that aims to help the individual thrive at work. We’ll also rely on you to work alongside a multi-disciplinary team of physical activity, mental health and skills and employment advisors to provide direct interventions and connect individuals to diverse community-based support, thus ensuring they are able to maintain their health, wellbeing and employment in the longer term.
To succeed, you’ll need a good understanding of motivational coaching and interview skills, the ability to organise, plan and prioritise and a real commitment to develop. Familiar with office IT systems, you have good word processing skills and know how to use emails and the internet to create simple plans and reports. Just as important is a proactive and flexible approach plus the ability to listen to, and empathise with, people from all backgrounds and provide person centred support in a non-judgemental way. Put simply, you’re committed to reducing health inequalities and able to support people in a way that inspires trust and confidence, thus motivating others to reach their potential.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
The role is a hybrid role, predominantly working in the community and home based, with some expectations of office visit every now and again.
Due to the nature of the role, a driver and access to a car are essential.
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
When applying, please upload a CV and covering letter explaining why you feel you are right for the role.
Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough.
We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Do you have a keen eye for detail and enjoy providing thoughtful support through meaningful communication?
We're looking for a Legacy Marketing Assistant to join our Legacy team. This varied role offers the chance to build a career in legacy or in-memory fundraising, supporter care, or administration.
As Legacy Marketing Assistant, you'll support multi-channel campaigns and events, while providing thoughtful and timely stewardship to some of our committed supporters. To thrive in this role, you'll be organised, empathetic, and confident working with sensitive information and correspondence.
Key Responsibilities:
- Deliver excellent supporter care by monitoring inboxes and responding to enquiries promptly and sensitively
- Accurately set up new records and log all inbound and outbound correspondence
- Prepare and send welcome packs to Tribute Fund supporters, respecting communication preferences
- Write and send personalised thank you letters to supporters, solicitors and executors to acknowledge donations received from a range of sources including legacies and in-memory donations
- Provide tailored stewardship through sympathy cards, special acknowledgements, and monthly e-newsletters
- Support the team with the planning and delivery of legacy events, including managing responses and on-the-day coordination
- Help manage replies to legacy marketing activity such as Free Wills services and direct marketing campaigns
- Build effective working relationships with internal colleagues and external partners
About You:
- Excellent attention to detail with experience in accurate data capture
- Experience using databases, Microsoft Word, Excel, and Outlook
- Clear and sensitive communicator, both in writing and in person
- Skilled and confident at handling high volumes of personalised correspondence
- Strong relationship-building skills across internal teams and external contacts
- Able to manage a varied workload and prioritise effectively to support others
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Excellent attention to detail and experience of data capture with high levels of accuracy
- Experience of database management and use of Word, Excel and Outlook
- Excellent written and oral communications skills; great listening skills and ability to handle sensitive conversations
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
If you're looking for an opportunity to grow your career as a Legacy Marketing Assistant, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Systems Accountant
(HEO)
£35,175 - £39,480 (National)
plus an Accountancy Allowance of £5,000 pa (Fully Qualified) or £2,500 (Part Qualified)
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Systems Accountant will include:
- Responding to queries in the Finance System Mailbox, in a timely and professional manner.
- Systems administration/maintenance.
- Resolve day to day queries occurring on the systems, and communicating with users.
- Update the chart of accounts on multiple systems.
- Monitor system integrations.
- Reconcile between systems to ensure migration success.
- Assist with report improvements and system testing.
- The post holder may be required to undertake additional responsibilities as expected in relation to the role and grade.
Key Skills & Experience
- Ideally, AAT Qualified, or working towards CCAB qualification.
- Experience of using financial systems, ideally Business Central and Power BI.
- Highly IT literate and experienced at using multiple software tools, including Microsoft Excel and/or Google Sheets.
- A basic understanding of financial processes and terminology.
- Strong attention to detail.
For more information, please apply using the link, or contact Emma Fuller at our retained search agent Robertson Bell.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Triage and Early Intervention Officer
We are seeking a dedicated and compassionate Triage and Early Interventions Officer to join the Operations team on a hybrid basis working from home and the base at Police Headquarters, Llangunnor, Carmarthen.
Position: 6180 Triage and Early Intervention Officer
Location: Dyfed Powys/hybrid (office location Carmarthen - DPP HQ SA31 2PF)
Hours: Full-time, 37.5 hours per week. Monday to Friday between 9am and 6pm - Rota to cover opening hours, working 7.5 hours per day
Contract: Fixed Term (12 months)
Salary: £24,949.40 per annum
Closing Date: 4th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As a Triage and Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to the service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs.
As a Triage and Early Interventions Officer you will:
- Conduct comprehensive impact and risk assessments for clients.
- Provide tailored responses to clients' needs, including children and young people and those affected by domestic abuse, ensuring they are aware of their rights.
- Manage a caseload of clients requiring immediate and short-term interventions, developing support plans and referring to other agencies as needed.
- Maintain accurate and confidential case management records.
- Work as part of a team and collaborate with statutory and voluntary agencies to address clients' needs.
About You
Ideally you will have an understanding of the impact of crime and the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.
You will need:
- Strong written and verbal communication skills.
- Good time management skills.
- Competent IT skills, able to use generic systems.
- To work effectively both as part of a team and independently
- To develop and maintain partnerships with external organisations.
- The ability to undertake impact and risk assessments.
- Knowledge of safeguarding issues and legislation related to child protection and vulnerable adults.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Case Worker, Caseworker, Operations, Crime, Criminal Justice, Victim Support, Advocacy, Advocate, Victim Advocate, Support Worker, Victim Support Worker, Victim Liaison. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide, coordinating a tailored package of support to service users and their families?
Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service?
If yes, then we'd love to hear from you...
We have an exciting opportunity for a Homicide Family Caseworker to join our team, you will be based in the Avon and Somerset area working 22.5 hours a week. The team you will be joining covers the Southwest of England.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users.
You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.
You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
- Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
- We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Caseworker to join the West Midlands team, working 37.5 hours a week, based in our West Bromwich office. Victim Support offer a hybrid working policy, where you will be able to work some of your working days from home, if preferable.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.....
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our West Bromwich office with the option of hybrid working from home. Travel across the area is required, travelling time is within working hours & expenses are reimbursed. The hours for this role are Monday to Thursday 8am to 4pm and Friday 12pm to 8pm.
As a Caseworker you will:
- Effectively managing a caseload, delivering excellent services via telephone, video call and in person to support service users
- Assessing need and risk at initial contact and on an on-going basis
- Developing, delivering, and monitoring safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users
- Helping service users build healthy coping mechanisms and providing practical support and information
- Identifying and providing action to safeguarding concerns
- Working collaboratively with key partners
- Using a bespoke case management system to maintain accurate and confidential records and contributing to monitoring information including the collection of outcomes
- Delivering awareness raising sessions on the impact of crime to partner agencies and community groups and participating in community events.
You will need:
- An understanding of the impact of crime
- Effective verbal and written communication skills
- A proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- The ability to balance competing needs and priorities
- The ability to work independently and as part of a team
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
This role offers 37.5 hours per week, with shifts between Monday to Friday 9am to 5pm with flexibility to cover evenings, weekends and Bank Holidays as required.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
What you’ll do:
- Support, mentor, and supervise the care team, promoting best practice and high standards.
- Develop and review comprehensive care plans tailored to individual needs, ensuring resident choice and independence.
- Assess and manage health and safety risks, fostering a safe and inclusive atmosphere.
- Encourage the adoption of innovative care practices alongside the Nursing & Residential Manager.
- Maintain compliance with CQC regulations and support quality assurance initiatives.
- Manage medication safely and provide compassionate end-of-life care.
What we’re looking for:
- Level 3 Diploma in Adult Social Care or equivalent.
- Level 4 Team Leader/Supervisory Apprenticeship or willingness to work towards it.
- Proven experience in a senior care role, ideally with dementia care expertise.
- Skilled in assessing needs, creating care plans, and leading teams.
- Knowledge of CQC regulations and the Health and Social Care Act 2008.
Employee benefits include:
- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice
About Mais House
Mais House is one of six care homes operated by the Royal British Legion. Nestled near the coast in Bexhill-on-Sea, it’s a beautiful period property with 51 en-suite rooms, a lounge bar, cinema, memorial garden, conservatory, and landscaped grounds. Residents enjoy tailored nursing, residential and dementia care in a vibrant, supportive environment.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Head of Policy Insights
Hours: 0.8 FTE (four days a week)
Location: Hybrid, with a focus on London. You’ll need to be in London to work from our office (near Victoria) one day a week and have about two other days per week to attend meetings with policy makers and our members. On other days you can work remotely or come into our office. Some nationwide travel expected for meetings and events.
After passing probation, you’ll have up to six weeks ‘super remote’ working per year, where you can work anywhere in the world as long as you’re online for four hours of the UK workday.
Holidays: 38 days per year, including our 3-day winter shut down and eight flexible bank holidays pro rata.
About the Fair Education Alliance
The Fair Education Alliance (FEA) unites 300 member organisations under a shared vision that no child’s success is limited by their socioeconomic background.
Our members (charities and social enterprises, think tanks, businesses and foundations, youth organisations, unions, universities and schools) are working collectively to create an inclusive system. We exist to close the gap in educational outcomes between children from low-income households and their wealthier peers.
This autumn, we’re kicking off our next strategic phase, which will take our work from neighbourhood to national, building a movement for systems change towards a fairer future for children and young people.
Why we need you
The gaps in educational outcomes between children from low-income households and their wealthier peers are staggering at every stage of education. This goes on to increase the likelihood that young people from low-income households will be out of employment, education, or training. We take a systems change approach to shifting the conditions that hold these inequities in place. With the next phase of our strategy underway—building a movement from neighbourhood to national—we need someone who can help us influence policy and practice with insight, evidence and urgency.
We aim to bring insights from our diverse and expert membership to policymakers, ensuring that local, regional and national policies best serve children and young people from low-income backgrounds. We support members to organise around themes through our collective action working groups, which have advised Government on topics such as Family Hubs, the Curriculum and Assessment Review, and the Children’s Wellbeing and Schools Bill, and will continue to contribute expertise to upcoming policy moments related to SEND, Skills England and Ofsted. We also support youth voice in policymaking through our Youth Steering Group, which has contributed independently to major policy developments, bringing valuable lived experience to decision-making. From September, we’ll also support members, young people and government bodies to craft regional policy and practice that benefits children and young people from low-income backgrounds.
Our Digital Membership Tools (Member Directory and interactive Ecosystem Map) have the potential to play a crucial role in our policy work. These tools help members, funders, and policymakers target their work to where it is most needed. There is a wealth of data in these tools: the Ecosystem Map is the only place that marries up publicly available information about pupil demographics and outcomes with information about all 22,000 schools where our members are working. It shows where there is strong or weak provision related to different types of support, at a school, local authority, constituency, MAT or regional level, together with the outcomes pupils are achieving.
We now need someone who can harness these assets to produce compelling insights and engage policymakers—from local authorities and combined authorities to central government and funders. This role will turn data into impact: creating clear, targeted reports that support decision-making, identifying gaps and opportunities, and helping us tell the story of how education can—and must—be fairer.
What we’re asking of you
Develop a strategy to influence policy from neighbourhood to national
You’ll lead our approach to turning insights into influence—connecting our data, member knowledge and youth voice to shape policy that improves outcomes for children and young people. That means designing a strategy that engages decision-makers at all levels, from civil servants and funders to combined authorities and Parliament. You’ll identify the right stakeholders and entry points, use our Ecosystem Map and Member Directory to generate targeted insights, and align our regional and national work for maximum impact.
Translate data into insight—and insight into action
You’ll be responsible for developing reports and briefings that tell powerful stories with data. Working closely with our Data Officer, you’ll design templates and processes to produce timely, high-quality outputs that are tailored to different audiences, and that enable the wider team to do so. You’ll complement our datasets with wider research and trends, and ensure our insights are used by both internal colleagues and external stakeholders to inform programmes, policy and funding decisions.
Engage senior stakeholders and building meaningful relationships
You’ll represent the Alliance in meetings, roundtables, and events—sharing evidence and building trusted relationships with policymakers, civil servants, and funders. You’ll understand their priorities, and tailor our insights accordingly. This is a two-way relationship: you’ll also feed what you learn, ensuring that our influencing work is responsive and grounded in both national priorities and lived experience.
Manage projects and continuously improve our tools
You’ll oversee the systems and processes that make our insights work possible—ensuring reporting cycles are efficient, quality is consistent, and new datasets are brought into our tools where they add value. You’ll help embed insights across the FEA team, supporting colleagues to use data from the Tools in their work and helping to identify emerging opportunities. You will evaluate the impact of your approaches and strategise for the future of the Tools and our influencing work. You’ll also work with our funders to report on the impact of the tools and shape their future development.
Commitment to equity and systems change
We’re looking for someone who cares deeply about improving the lives of children and young people from low-income backgrounds. You’ll understand how education intersects with wider social systems—and bring a clear-eyed view of what needs to change. While direct policy or public affairs experience is a bonus, what matters most is that you’re motivated by impact, passionate about equity, and excited by the opportunity to work collaboratively to shift the system.
See the job description attached for a full job specification and application instructions.
See the job pack for full application instructions.
Submit a CV and cover letter. Your cover note should answer the following questions and be no longer than two A4 pages:
1. Why do you want to be part of the Fair Education Alliance team?
2. Give examples of how your skills and experience align with the job requirements.
Please also complete the equal opportunities form linked in the job pack.
No child’s success should be limited by their socioeconomic background.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Stalking Advocate Caseworker to join the Lancashire team based at Preston working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our Preston Office. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. .
As an ISAC you will be:
- Focusing on victims at high risk of harm from stalking and harassment & will provide a pro-active, short to medium term crisis intervention service through individual safety planning, advocacy, emotional and practical support.
- Supporting victims face to face or by telephone to access services to keep themselves & family safe.
- Developing individual safety plans to meet client's needs as identified in the needs & risk assessment.
- Providing advocacy, emotional and practical support and information to victims including legal & civil options, housing, health & finance as well as support through the criminal justice system.
- Participating in multi agency meetings providing the voice of the client & ensuring actions are followed up.
You will need:
- a good understanding of stalking, harassment & domestic abuse
- knowledge of domestic abuse related harassment and stalking & its impact
- experience of risk assessment, safety planning & risk management
- knowledge of Safeguarding & the legal responsibilities surrounding this
- theoretical, practical & procedural knowledge of civil and criminal justice remedies
- experience of working within a multi-agency & legislative framework
- the ability to manage a complex caseload & prioritise effectively
- strong crisis management skills & the ability to deal with stressful & difficult situations
- Have excellent communication, negotiation and advisory skills, both written and verbal.
- good IT skills, able to use various IT applications competently including, Microsoft Word, Excel etc. and Case Management systems
Please see attached Job Description and Person Specification for further details:
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Caseworker to join the Hampshire & Isle of Wight team working 37.5 hours per week. This role is offered on a hybrid basis with 3 days working from the office in the Basingstoke office and 2 days working from home.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression
About the role:
You are able to work a hybrid with 3 days working from the office in Basingstoke and 2 days working from home.
As a Caseworker you will:
- Make calls to offer support to victims of crime, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to all service users
- Work alongside and oversee the casework management of a small number of volunteer supporters
- Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
- Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
- Working as part of a team with staff and the volunteer team to provide a seamless service to clients
You will need:
- Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to manage a caseload including complex case management
- Ability to use generic IT applications competently.
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Associate Director Commercial
Salary: £75,000 – £80,000 + excellent benefits, including 27 days holiday, 2:1 pension (up to 12% employer contribution), plus many more
Location: London/Hybrid with at least one day per month in the office
Did you know that there are at least 20m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services?
That’s nearly a third of all adults in the UK.
We are Fair4All Finance. We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.
We are continuing our work following our latest round of funding, and as a result we are now seeking an Associate Director to join our Commercial team.
As an Associate Director in our Commercial team, you’ll help lead the development, testing, and scaling of innovative financial products and services through strategic partnerships. Working at the intersection of commercial contracting, product development, and social impact, you’ll drive key initiatives to transform access to credit, insurance, and savings across the UK.
You will know your way around a contract and be adept at negotiating terms. You will also know how to dig through the ‘noise’ of a proposal to get to the real information, whilst ensuring you mitigate risk for the organisation on the schemes & pilots that you do progress.
You'll be joining a purpose-driven, high-performing team committed to long-term systemic change. If you're a commercially astute professional with a passion for improving financial inclusion, we’d love to hear from you.
This is a unique opportunity to contribute to a mission-driven organisation, ensuring resources are strategically aligned with our goals to drive meaningful social impact
Key Responsibilities:
· Lead commercial lifecycle for new product pilots – from opportunity development and partner engagement through to contracting, testing, and evaluation.
· Identify and engage mainstream and mission-aligned financial providers to co-design, pilot, and scale new propositions.
· Run transparent competitive processes, negotiate contracts, and manage supplier relationships to ensure clarity, value for money and impact.
· Oversee delivery and evaluation of pilot projects, ensuring robust data capture, impact measurement and evidence-based decision making.
· Design and structure long-term financial instruments (e.g. subsidies, guarantees) to enable sustainable scale-up of successful propositions.
· Work closely with our Propositions and Investment teams to structure deals and build investment cases for propositions.
· Represent Fair4All Finance externally with C-suite stakeholders, financial providers, and at sector events.
· Ensure sound financial and contract management; contribute to investment committee papers and internal reporting.
· Support internal knowledge sharing, deputise for senior leaders, and contribute to building a collaborative and inclusive team culture.
Essential experience and qualifications:
· Proven track record in developing and delivering commercial partnerships, ideally involving financial products or services.
· Expertise in commercial negotiations, procurement, contract management, and structuring financial arrangements.
· Familiarity with consumer-facing financial services and their delivery models.
· Strong stakeholder management, with experience operating in complex, multi-stakeholder environments.
· Experience working alongside investment teams on capital deployment or investment structures.
· High level of numeracy and ability to build and present commercial business cases.
· Excellent written and verbal communication, with the ability to influence senior stakeholders.
· Detail-oriented with strong organisational and project management skills.
· A collaborative team player with self-starter mentality and the flexibility to adapt in a dynamic environment.
Desirable experience
· Experience working in or with the public sector or civil service.
· Understanding of public procurement, subsidy control, and assessing economic/social value.
· Experience working with or supporting social purpose organisations or financial inclusion initiatives.
Person Profile
· Passionate about financial inclusion and committed to creating long-term social impact.
· Able to create partnerships and commercial structures that deliver value for all parties – customers, providers, and society.
· Comfortable working at both strategic and detailed levels, with a willingness to roll up your sleeves in a small, agile team.
· Values working with diverse stakeholders and across teams to co-create solutions.
· Adept at using data and insight to inform decisions, measure success and adapt for impact.
· Thrives in ambiguity and is able to flex priorities as new opportunities or challenges emerge.
· Confident engaging and influencing stakeholders at all levels, both internally and externally
Who are Fair4All Finance?
We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.
Founded in 2019, we are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.
Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector.
Fair4All Finance is a Disability Confident Committed scheme member.
Fair4All Finance is a Disability Confident Committed member. We’re committed to an inclusive workplace and will offer an initial interview to disabled applicants who meet the essential criteria for the role. You’ll be able to indicate this in your application.
Our Benefits include:
Financial Security:
· Pension (2:1 up to 12% employer contribution), group life assurance, critical illness, and income protection, family leave
Wellbeing:
· 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)
Personal & Professional Development:
· Individual discretionary Training budget
· Book Club – mission aligned, up to 4 per year
Fair4All Finance is dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. We value different perspectives, experiences, and expertise, encouraging everyone to grow and contribute fully. We welcome applications from all backgrounds, including age, gender identity, disability, marital status, race, sexual orientation, pregnancy, and socioeconomic status.
We ensure fair and equitable treatment for all team members and applicants and actively recruit from a diverse candidate pool. We are open to making reasonable adjustments to support candidates and promote flexible working for a healthy work-life balance.
To apply, submit your application via Applied by 5pm on Friday 4th July.
Please note that your application will be reviewed through a blind, unbiased process, so be sure to provide clear, specific examples in your responses. Your CV will only be reviewed at a later stage in the process.
Due to the nature of our work, and depending on the role, successful applicants may be required to undergo pre-employment checks, which include employment reference, financial and criminal record checks. All checks will be role appropriate and your recruiter will confirm which checks are required. We manage our checks via TrustID