Community jobs in abbey wood, greater london

South East London Mind is a highly regarded local charity, helping people to be mentally healthy and working together with those experiencing mental health problems and dementia to improve their quality of life.

Our organisation relies on the effectiveness of its ICT in order to provide support to our service users. We have contracts with external providers for our IT, phone, mobile and internet infrastructure.

We are looking for an ICT Coordinator to provide parental leave cover between July and December 2025. The role is primarily based in our Beckenham office and will be part-time, working 22.5 hours per week ideally from Tuesday to Thursday. You will provide a primary technology point of contact for a diversely located workforce who are equipped with both PC and Smartphone technology to help to deliver our services across five London boroughs.

The role requires someone who has excellent people skills and good working knowledge of Microsoft's cloud-based systems. You will be highly organised and proactive in your approach to work, with the ability to communicate effectively with a range of people and present information clearly and concisely both verbally and in writing.

Closing date: Sunday 1st June (11:59pm)

Likely interview date: Week beginning 9th June (TBC)

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

At St. Luke's Hospice, we are a dedicated charity, providing compassionate care to individuals with life-limiting conditions. Our aim is to maintain the dignity of our patients, empowering them to make decisions aligned with their personal needs and desires in their final stages of life.

We are currently looking for a motivated individual to join our team as a Relief Shop Manager. This role is crucial in ensuring the smooth operation of our charity shops, which play a vital role in supporting hospice services through fundraising and engagement with the local community.

Role Overview

The Relief Shop Manager will be responsible for overseeing the management of the shop in the absence of the Shop Manager, ensuring that the shop runs smoothly and meets its financial goals. The role requires a proactive approach to store management and a passion for working in a retail environment that supports charitable efforts.

Location and Salary

Location: Various locations across Essex
Salary: £23,874 per year
Contract: Permanent, Full-time
Hours: 37.5 hours a week, including weekends and holidays

Key Responsibilities

• Assist in the daily operation of the shop, including opening and closing procedures.
• Maximise sales potential by ensuring excellent customer service and presentation standards.
• Support volunteer recruitment, training, and management to ensure they are motivated and equipped to perform their roles.
• Maintain accurate financial records, including daily cash handling and banking procedures.
• Implement marketing and promotional initiatives to increase footfall and sales.
• Ensure compliance with health and safety regulations to maintain a safe environment for customers and staff.
• Coordinate stock management, including sorting, pricing, and displaying donated goods.

Skills and Experience

• Prior experience in a retail environment, charity shop experience is desirable but not essential.
• Strong organisational skills with an ability to multitask effectively.
• Excellent communication and interpersonal skills to liaise effectively with volunteers, customers, and the management team.
• Demonstrated ability to lead and motivate a team.
• Proficient in basic computer applications such as Microsoft Office.
• A passion for the charity sector and making a positive impact in the community.
• Knowledge or experience of EPOS

Application Process

If you are interested in applying for this role, please ensure your application includes detailed responses to the outlined responsibilities and qualifications. Applications should be submitted through our internal process by visiting our careers page and following the instructions.

Equity, Diversity, and Inclusion

St. Luke's Hospice is committed to creating an inclusive environment that welcomes individuals from all backgrounds. We particularly encourage applications from individuals who are LGBTQ+, disabled, or from Black, Asian, and Minority Ethnic communities. Our recruitment policies ensure equitable treatment of all candidates, including considering any access requirements for applicants with disabilities.

Legal Right to Work

Please note that we cannot sponsor visas or permits. Candidates must have the legal right to work in the UK.

If you are enthusiastic about joining our team and contributing to our mission, we encourage you to apply today!

Do you share our dream of a UK where poverty is a thing of the past? 

Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.” 

Thanks to funding from the National Lottery Community Fund, the PTN is recruiting a Partnerships Manager who will provide management and oversight of key partnerships essential to the delivery of the Network’s Strategic Plan, with a specific focus on the development and delivery of Regional Hubs.

You will have experience of establishing and delivering partnerships; dedicated to social justice; a commitment to collaborative working; and proven management experience.

Key Tasks

• To form part of the Core Leadership Team, providing overall strategic leadership across the Network 
• To manage the Partnership team, setting clear goals and objectives linked to the Strategic Plan 
• To lead on the development and support of Regional Hubs, including support with grant funding and income generation
• To act as the primary point of contact with Regional Hubs, for initial enquiries and ongoing relationships, including with staff and trustees
• To provide oversight of the Network’s Parliamentary work in Westminster and across the devolved administrations
• To oversee the Network’s Learning & Evaluation framework, offering insight and advice as appropriate, ensuring that agreed activities are delivered on time and in budget 
• To be the primary point of contact for partners working alongside the Network to deliver change in line with its Strategic Plan
• To recruit external partners to participate in the Mutual Mentoring programme
• To liaise closely with members of the Amplify Team in the development of national partnerships
• To develop and support work with creative partners to highlight the resilience of those struggling to overcome poverty
• To deputise for the Director as and when required
• To undertake other activities as needed dependent on jobholder’s knowledge, skills and experience

This role involves working from home with some travel.

We're looking for 2 kind, compassionate and resilient Enhanced Support Worker to join our Mental Health service in Westminster.

£29,058.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Enhanced Support Workers help to enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.
The working pattern of this role are as follows: Combination of 5-day, 4-day, and 6-day work weeks, including weekends.
Shift times:
Early: 8am-4pm
Late: 2:30pm-10:30pm

What you'll do:
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
* Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication

What you'll bring:

Essential:
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
* Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Want to play your part in transforming society?

You're in the right place.

In partnership with St Peter's Church Bethnal Green, you will manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 10,500 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

The important stuff 

Location: Bethnal Green, office-based

Salary: from £28,000

Contract: Full-Time, Permanent

Assessment Day: Thursday 8th May

Application pack: Have a look at our Lead Coach Application pack for more information about the role and Resurgo.

What you'll gain:

• 28 days annual leave (including Christmas gift days) plus bank holidays
• Two-night Christmas staff retreat
• Excellent staff development and training opportunities by Professional Certified Coaches accredited by the ICF including our 5-day Coaching Academy (valued at £3,000) 
• Progression opportunities
• A worshipping community where you can pray and worship with your colleagues
• Excellent Health Insurance plan, including gym discounts and other perks
• Opportunity to join our employee-led networks including, Parents and Carers, All-In (Global Majority Heritage), and Accessibility Network

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process. 

In this role, you’ll be responsible for:

The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.

Delivery of Spear Programme - Group and 1:1 coaching [60%]

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme
• Building relationships with young people on the programme and managing culture, and attitudes in the training room
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively; handling safeguarding
• Taking a lead on rating the work readiness of the trainees and making sure data is inputted and used correctly on salesforce
• Liaising with volunteers for key programme engagement events such as mock interviews and external panels. Leading on briefings and communications with these volunteers

Delivery of Spear Career [20%]

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees

Training the Graduate Coach [10%]

• Contributing towards the training and developing of the Graduate Coach by modelling excellent coaching and giving regular feedback

Trainee recruitment [10%]

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics

Continuous professional development

• Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and possibly supporting on leading internal training such as Grad Coach Training

Active participation in and support for church team and mission

• As the Spear programme is run in partnership with a local church partner, you will establish a strong personal connection with the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church

This role will suit you if:

• You are an active Christian, passionate about your work being a lived expression of your faith
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
• You are confident in leading others effectively, giving feedback and having crucial conversations
• You are steady under pressure, and able to juggle competing priorities
• Emotional resilience and good self-leadership in this area. You have a sense of humour and want to have fun at work

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested

Do you share our dream of a UK where poverty is a thing of the past? 

Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.” 

Thanks to funding from the National Lottery Community Fund, we are recruiting for an Operations Manager who will be responsible for the day-to-day operations of the Poverty Truth Network, including the oversight of systems, staff performance and finances. 

You will be a highly motivated person with a clear leadership record; dedicated to social justice; with a proven track record of operational delivery, including financial, administrative and governance management.

Key tasks of the role:

• To form part of the Core Leadership Team, providing overall strategic leadership across the Network 
• To lead on the financial management of the Poverty Truth Network, including the delivery of Management Accounts and the production of an annual budget
• To manage the Operations Team, setting clear goals and objectives linked to the Strategic Plan
• To lead on and establish the appropriate processes to ensure high levels of staff performance and development, including appraisals and performance management 
• To develop, and where necessary implement, administrative systems which ensure effective, efficient and safe practice across the Network
• To ensure that the Network operates in line with its charitable purposes, overseeing changes to its constitution as and when necessary
• To regularly update the Charity’s policies and procedures, ensuring compliance with the relevant regulations / legislation, providing advice to the Director and trustees as appropriate 
• To oversee the production and sharing of papers for trustees in an organised and timeous manner
• To oversee the effective running of online and in-person meetings and events for the Network, liaising with other teams as appropriate
• To lead on the delivery of the Network’s Support Grant Programme
• To deputise for the Director as and when required
• Undertake other activities as needed dependent on jobholder’s knowledge, skills and experience

This role involves working from home with some travel.

Interested in managing the CRM database of an International Development Charity? You will help deliver continuous improvement to the CRM system and data quality within it. You will need to be able to effectively analyse and configure the CRM system, adding new fields as and when approved via a change approval process.

Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.

The Role

We have recently launched our new CRM based on Microsoft Dynamics 365, and are looking for a CRM Manager to join an end user Charity in Central London. The Charity has a direct front end CRM user base of around 30 staff. It also has a power platforms bespoke portal for between 64-120 regional staff to login to, who contribute to the membership programme, creating new memberships and managing the renewals process which happens each year. It also has a power portals Donation portal which directly integrates to Dynamics 365 and Business central. This role is to support our internal staff (30) and external Staff (120) with the day to day activities ensuring business processes are fit for purpose and seek out possible improvements in the long term roadmap.

Key Functional Areas

• Data architecture– Lead on the review and structure of data on CRM.
• Systems Governance - Ensuring system best practices are followed, producing dashboards to identify common errors to follow up with users offering tailored training for common issues.
• Training and Support - training of new members, ongoing training and refreshing areas where common issues are found in regular training sessions all staff and portal users can attend.
• Information Governance and Data Protection - Ensuring data is kept up to date and added in the correct formats and standards. Leading on data compliance and legalisation for the charity

Please refer our job description for more information

Key skills & experience we are looking for

• 3 years’ CRM experience with at least 2+ years experience with administering Dynamics CRM/365/2016.
• Proficient in Microsoft Office 365.
• Experience in systems and requirements analysis/Systems documentation.
• Managing issues and maintaining issue management systems.
• Microsoft Office 365 automation, including Microsoft Flow.
• Business Process Modelling Notation (BPMN).
• Business Central.
• Power BI.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 23 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

You’ll be working on direct marketing campaigns that engage and inspire people to donate. And make it as easy as possible for them to choose the way they give. As part of the team, you’ll be innovative in a changing fundraising and external environment, to achieve ambitious annual income targets.

You’ll assist with and, when required, project manage direct marketing activities through campaign, project, and agency and supplier management in order to retain existing donors and acquire new ones. To ensure everyone feels good about their donation.

This role will primarily have a focus on cash appeals and raffl es at Parkinson’s UK.

What you’ll do

• Assist with and, when required, project manage direct marketing campaigns, both online and offl ine, maximising income through acquisition and stewardship communications to secure one-off and regular gifts.
• Manage relationships with creative, print and response handling agencies working on campaigns.
• Support the Senior Individual Giving Offi cers in achieving strategic objectives, monitoring income and expenditure and using database analysis to inform and improve the individual giving programme.
• Integrate the direct marketing programme into Fundraising and Experience Directorate activities and support the overall Parkinson’s UK strategic plan.

What you’ll bring

• Proven experience of successfully scheduling and managing campaigns to deliver results against agreed objectives and targets.
• Excellent copywriting, creative and proofreading skills for both online and offl ine materials.
• Experience of operating in a modern digital workplace, including using digital tools, platforms and techniques to work collaboratively and productively.
• Ability to review and evaluate data and campaign results and pull out key trends to inform future work.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

About International Lawyers Project (ILP) 

ILP is a network of talented and passionate pro bono lawyers drawn from diverse countries and cultures across the globe. We mobilise teams of legal experts to support the policy and legal needs of marginalised communities, their governments, and their social movement organisations. Our partners are civil society organisations, governments, community groups and investigative journalists.

Founded in the UK in 2005, we are staffed by a small core staff team of lawyers and thematic experts dedicated to using the law to achieve economic and environmental justice through strategic pro bono legal support. Over the last 20 years, we have supported partners in more than 100 countries.

We are proud to have a diverse staff and volunteer team reflective of the communities we support, from Africa, Latin America, Asia and Europe, with extensive expertise in our focus areas as well as law and international development. We work primarily in the Global South, with active projects across Sub-Saharan Africa, Latin America, and Asia, as well as in Europe. As a charity, our ultimate aim is to help our clients create long-lasting change in some of the world’s most disadvantaged regions. 

Our vision is a just and sustainable world in which the law serves as a tool for those who need it most. 

Role and Responsibilities 

We are looking to recruit an experienced, innovative senior legal manager to manage our international Governance & Accountability Programme. The ideal candidate will be a qualified lawyer (or international development professional with equivalent experience in rule of law /governance / NGO use of legal strategies), with deep enthusiasm and in-depth knowledge of how our partners could use the law to achieve anti-corruption reform. A more detailed explanation of our organisational and programme strategy is set out in our 2024-2026 Strategy.

Working as part of a small but dynamic team, you will have the opportunity to learn at close hand what it means to work for an international NGO focusing on how the law can be used to fight corruption and achieve environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs, CSOs, governments and government bodies. You will collaborate with a range of volunteer lawyers (law firms and barristers chambers) who are leading experts in their field. You will also nurture, build and maintain relationships with our funders. The role will involve outreach to new partners, programme management, drafting fundraising applications and donor reports, tracking impact, as well as evaluating and learning from projects.

Key Responsibilities: 

1. Implement the strategic vision for ILP’s Governance and Accountability (G&A) programme, in conjunction with the Senior Programmes Director, Senior Counsel, Legal Fellows, Executive Director, partners, staff and Board; 

2. Develop an expert understanding of the most effective policy tools and legal interventions to deliver the programme’s objectives, through engagement with volunteer lawyers, ILP partners, staff, Board and others; 

3. Build and maintain ILP’s G&A programme. This includes:

· Liaising with partners to identify legal/policy/campaign needs and offer potential legal and/or policy reform solutions, including through conducting analysis of their activities; 

· Creating an active pipeline of G&A projects and cases including environmental crime and corruption, through identifying and engaging in regular outreach with potential new partners; 

· Ensuring an even spread of G&A projects across the five strategic programme pillars;

· Identifying, building and maintaining strong relationships with existing and new highly experienced volunteer lawyers;

· Mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries; 

· Representing the programme in external fora and events; 

1. Ensure effective project delivery and evaluation of impact including: 

· Managing & coordinating project implementation through the full project cycle; 

· Delivering financial management for assignments including accurate budgeting, forecasting, accounting and reporting; 

· Supporting the development and maintenance of strong programme management and knowledge management systems and processes, including regular updating of ILP’s databases; 

1. Working closely with the Senior Counsel and Senior Programmes Director, lead fundraising activities to support both the G&A programme and organisational overheads, including exploring opportunities for potential funding with partners, liaising with and nurturing donors, designing funding applications and creating relevant budgets; 

2. Line management of G&A Legal Fellow;

3. Share in the necessary operational and administrative activities of the organisation and contribution to website and social media communications.

Candidate profile:

We are especially interested in candidates with the following skills and experience: 

· A qualified lawyer (or equivalent with significant relevant professional experience) with an  excellent understanding of how law is useful to achieving reform in our key strategic work areas: public procurement integrity, environmental crime and corruption, accountability for international corruption asset recovery, countering illicit asset flows and illicit asset recovery, and tackling the UK’s role as an international money laundering hub for enablers; 

· Understanding and enthusiasm for the concept and practice of pro bono legal assistance;

· Demonstrable project management skills and experience in an NGO (5+ years);

· Demonstrable experience in donor management, including drafting fundraising applications and budgets, nurturing new and managing existing relationships, meeting donor reporting requirements, drafting donor impact reports and raising funds for future projects and activities;

· Relevant experience and knowledge (either from previous work experience or study) relating to economic justice and/or environmental law and policy in an international development context;

· Ability to work on a wide range of tasks simultaneously, and at speed, including developing and managing relationships with a range of stakeholders (donors, NGOs, civil society organisations and government representatives), on an international basis;

· Demonstrable understanding (either from previous work experience or study) of key issues in sustainable international development, including the UN Sustainable Development Goals; 

· Excellent research skills; strong administration and coordination experience in an NGO setting;

· Strong interpersonal and team working skills; 

· Comfortable working independently and proactively and as part of a small team with a busy caseload;

· Very high level of fluency in spoken and written English;

· Working knowledge of another language such as Spanish (desirable).

Key details about the position

· Travel: candidates must be willing and able to travel internationally 2-5 times per year, including fulfilling vaccination and other requirements.

· Our genuine support for equity, diversity and inclusion is illustrated by our current team.

· Visa sponsorship: we are open to sponsoring a UK visa application for an extraordinary candidate. 

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key Responsibilities

Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations.
• Undertaking debt advice file reviews.
• Identifying advisers’ soft skill and technical training needs.
• Providing constructive feedback, and pastoral support, to advisers and their line managers.
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

Ensure project compliance and quality requirements are achieved

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload.
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.

Other

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Good time keeping skills – Essential
• To attend all mandatory training including safeguarding and GDPR
• To work autonomously in a fast-paced environment and under pressure
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans and actively participate in training and development
• Provide and manage resources for clients and staff

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours and on weekends

Job role: Senior Press Officer

Salary: £48,175 plus generous benefits

Contract type: Fixed term contract 12 months (maternity cover)

35  hours; Flexible working considered

Key dates: Closes Monday 2 June 2025; interviews w/c 16 June 2025

About the Organisation

The charity is the national What Works Centre for Children and Families. We generate and champion high-quality evidence that aims to improve the outcomes of children experiencing vulnerabilities and their families. To do this, we work directly with government and national stakeholders, and with local leaders to embed evidence in policy and practice, and to drive change. We’re an organisation with ambitious aims and our people are essential to our success.

As a member of the What Works Network, we have a pivotal role as the ‘go-to’ source for evidence about services that makes a difference to children and families. We span the spectrum of support for children and families, from early intervention and targeted help to children’s social care.

The organisation strives to be a great place to work, where everyone is high performing and where together we achieve impact that makes a real difference for children and families.

We’re looking for a proactive, highly motivated and experienced Senior Press Office to join our small but impactful Communications and Public Affairs Team. You'll use your communications skills to create and deliver media strategies that cut through in a crowded landscape, raise our brand profile, and position us as the ‘go to’ organisation for evidence, comment and opinion in our space.

This is a pivotal moment in policy and practice for children and families. Reform is underway at national and local level, and a major Bill is passing through Parliament. The priority areas – supporting parenting, strengthening family networks, tackling domestic abuse and relationships for care-experienced children and young people - are media-friendly, topical and frequently high profile. If you want to join a committed and skilled team dedicated to making a difference to children and families, we would like to hear from you.

We value and celebrate diversity and are committed to providing an inclusive environment for all our employees. Our people are at the heart of everything we do. We believe it’s vital that our workforce reflects the diversity of our stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities. We are currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.We offer excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’. We work in a hybrid and flexible way that recognises the importance of a good work-life balance.

Closing Date: 2 June 2025

Interviews (In-Person): w/c 16 June 2025

We are looking for a passionate and empathetic individual who has the skills, knowledge and experience in coordinating casework and undertaking reporting of data to stakeholders. The IPO will undertake and be responsible for a range of administrative functions to advance and simply casework flow under the Sub-Regional Immigration Advice Service (SIAS) project. The IPO must have the ability to communicate effectively with referring agencies and stakeholders on a regular basis. The IPO will organise and present data to funders and others on behalf of NKLC. The IPO would have a good general understanding of Legal Aid casework, and the regulatory obligations set by the SRA and IAA.

The IPO will work closely with the Immigration Supervising Solicitor (ISS), Director and general admin team to progress and maintain the SIAS project. The IPO will manage referrals, liaise with the immigration team, and undertake a variety of administrative functions to maintain and resolve associated issues within the immigration department. Where appropriate, the IPO will arrange appointments, attend triage sessions off-site and liaise with referring agencies to ensure that caseworkers can advance casework as efficiently as possible.

Whilst the post is open to all, we are particularly keen to attract candidates who are from backgrounds currently underrepresented by the law and who have experienced some of the issues many of our client’s face.

Location:  Home/ Remote based.

Salary:  £16,500-18,000 per annum (FTE £33,000-£36,000 per annum)

We have an exciting opportunity for an Engagement Officer – Communications (Air Quality) to join our ambitious Clean Air Team and create inspiring content to help raise public awareness and influence government policy at a crucial time.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will work with the Clean Air Team to gather content for a monthly newsletter and other communication channels. You will have excellent written and verbal communication skills including the proven ability to convey complex issues across a wide range of audiences.

You will have knowledge of how to create compelling content for external and internal communications, including some knowledge of social media trends/algorithms. You will also have an understanding of the importance of, and experience in, engaging people from a diverse range of backgrounds and communities to build lasting, mutually beneficial relationships.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.