Community jobs in beddington, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate New Business Lead
Up to £34,000 per annum + benefits (including 25 days annual leave and pension)
Leatherhead, Surrey
(Flexible working options available, part-time considered)
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an experienced fundraiser to help build income from corporate fundraising with an emphasis on securing long term and strategic partnerships.
Reporting to the Corporate and Community Fundraising Manager, you will be responsible for proactively generating significant income from five and six figure corporate partnerships by managing the new business pipeline, identifying new opportunities, building relationships and networking with key stakeholders and producing compelling applications and creative partnership proposals.
This is an excellent opportunity to build on previous experience and develop your skills in business development. Previous experience of securing high value, strategic partnerships in the third sector would be beneficial. The team has a proven track record in winning prestigious corporate partnerships which include: Macfarlanes LLP, Invesco, Knight Frank, Deutsche Bank, Nomura and high street names such as Kurt Geiger. Responsible for a third of the charity’s income the team are driven, highly motivated & results orientated.
Location: Leatherhead, Surrey, flexible working options available and part-time will be considered for the right candidate.
What we’re looking for:
- A friendly, enthusiastic and experienced corporate fundraiser who achieves results through people – you are socially focused and resilient, enjoy networking and are able to quickly connect with others and build effective working relationships.
- A motivating, empathetic and persuasive communicator – you are an experienced bid writer and a confident public speaker with experience of presenting to panels or addressing large audiences
- Knowledge of different corporate fundraising initiatives, including charity of the year, cause related marketing and strategic partnerships – you understand the components of a mutually beneficial and multi-faceted partnership, and have proven experience of prospect management and winning new business.
- You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
- Confident use of MSOffice and experience of using a database – you have strong attention to detail, won’t miss a deadline and record accurate data using CRM systems.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please email your CV & covering letter to us via the link.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.
We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers and to be as independent as possible.
An exciting opportunity has arisen within our Children and Young People’s Service. The team enables and empowers children, young people and families to thrive, by providing a variety of vibrant and impactful services, activities and events.
This role would suit someone who enjoys and is skilled at supporting families to overcome barriers they face as a result of having a disabled child, including providing one to one support, practical assistance, and group workshops. Candidates should have experience of working with children, young people and families in a support role.
Key responsibilities
· Ensure parent carers have someone to work alongside them to help to overcome barriers they are facing as a family as a result of their child/’s sensory impairment.
· Provide practical assistance (such as letter writing and attending meetings with a parent carer) where this is needed. This will include assisting with the Education & Health Care Plan (EHCP) to ensure it accurately reflects their needs.
· To assess and identify when the needs of the children and their families are not being met and work with parents, other professionals, and organisations as appropriate to address the issues with the aim of ensuring that the children have the opportunities and environments that will enable them to reach their potential and achieve their aspirations.
· Reduce loneliness and social isolation for parent carers by both connecting them with wider parent carer support services, and by organising and facilitating opportunities for them to come together, such as through drop-in events at community café’s and parent led support groups.
· Empower and enable parent carers to have the knowledge, skills, confidence, and support they need to advocate for their child/children through organising group training workshops and development around specific topics, creating and sharing resources that will help, and through our Power to The Parents event.
· To support children and young people through transition from children’s services into adult services, engaging with SEND services and adult services where appropriate.
· To follow all policies, including those focused on confidentiality, equality, and diversity.
· Keep accurate and up to date records of work completed and support provided.
· Create, share and store two anonymised case studies each month which demonstrate the barriers faced by families, and the impact of the service.
· To attend weekend and school holiday activities and events to meet and support the children, young people, and their families at a time that works for them.
· Ensure the family support service is needs led and inclusive for all.
· Offers first line emotional support to parents and young people as they come to terms with their vision impairment/ multi-sensory impairment as appropriate and make onward referrals where appropriate for more robust assistance, such as through our counselling service.
· To encourage parents to become involved in activities available to children & their families and to support older children to engage with the 11UP and Young Adults programme as age appropriate.
· To keep up to date with current legislation, local and national policies, research and services and to share these appropriately.
· To be proactive in safeguarding all children and adults from abuse, and report any suspected incidents of abuse, following our policies and procedures which link with the Surrey County Council Safeguarding framework.
· To undertake all mandatory training, and continuous professional development (CPD)
· To represent the charity at external forums and as appropriate, attend meetings as a representative.
· To co-operate fully as a member of the staff team and to ensure good communication at all times including attending team meetings, supervision and annual appraisal.
· To complete any other requests, with appropriate training, to support the wider team and charity goals.
Person Specification
Essential
· Significant experience of direct work with families in a support capacity
· Experience of planning and managing own workload within established guidelines
· Experience of working in partnership with outside agencies such as the Local Authority and Education.
· Ability to respond professionally and reflectively in situations where emotions may be running high.
· Ability to problem-solve and respond in a practical way to issues that arise.
· Ability to produce own routine correspondence using/ creating standard letters
· Experience in facilitating groups and workshops.
· Excellent communication skills, with a range of audiences in a range of formats.
· Advanced influencing skills.
· Ability to understand and react to the needs of vulnerable families.
· Ability to prioritise, and to work under pressure to specific timescales and targets.
· Knowledge, understanding and experience of working with safeguarding processes.
· Knowledge of the Equality Act and other relevant legislation, with the ability to acquire this knowledge pro-actively where it is not already in place.
· Excellent understanding of confidentiality and professional boundaries
· Knowledge and understanding of data sharing protocols
· Experience of working independently, and as part of a team.
· Ability and willingness to travel across the county as required to meet the needs of families (mileage paid at 0.45p per mile)
· An enthusiastic, positive and ‘can do’ attitude.
Desirable
· Experience working with children, and young people who have a vision impairment, multi sensory impairment, those who are hard of hearing or Deaf.
· British Sign Language (BSL) skills
· Instructed advocacy qualification
· Professional qualifications in related discipline
· Experience of setting up and developing services or projects
· Experience of producing case studies and impact reporting
We can offer you:
· A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)
· Investment in your development
· Access to an Employee Assistance Programme
· Pension contributions 6% matched with the Pensions Trust
· Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses
· Free parking
· A vibrant and friendly team!
An Enhanced Disclosure and Barring Service will be required, which we can arrange.
Support & enable people who are Deaf, hard of hearing, blind, partially sighted & deafblind to lead independent lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Assistant (Income)
Salary: £16,320 pa (£27,200 FTE)
Hours: Part time (21 hours to be worked over a minimum of 3 days between Monday to Friday)
Location: Hybrid, with minimum one day a week in our Hampton Wick office
Benefits: 15 days leave, plus bank holidays (FTE 25 days leave, plus bank holidays) and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.
About us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.
About the role
This is a fantastic opportunity for someone looking to make an impact in the delivery of the income accounting provision at Hastoe.
You will assist our Management Accountant with the accounting, management and reconciliation of Hastoe’s solar photovoltaic portfolio, including the income that Hastoe receives from Feed-in-Tariff (FIT) payments. You will also assist with general management account duties.
The role will require close working and collaboration with colleagues within the Finance team and wider organisation (in particular our Housing and Property services teams), as well as communicating externally with other stakeholders regarding our PV panel portfolio. You will also need to liaise with Hastoe’s FIT licencee and other external organisations.
You will also assist with an exciting project to modernise Hastoe’s PV panel metering and data collection processes.
Duties will include:
- Assist the Management Accounts team to input accruals, Feed-in-Tariff (FiT) payment schedules and invoices relating to Hastoe’s solar photovoltaic (PV) panel portfolio.
- Assist with administration for said PV panel portfolio, accessing online portals, monitoring status of PV panels and payments.
- Liaise with Hastoe’s FiT licensee(s) to submit and receive information relating to the panels.
- Assist with the maintenance and servicing as required of the PV panel portfolio, working closely with Hastoe’s Property Services Team.
- Assist with completing reconciliations to ensure payments are allocated and accounted for correctly.
- Assist with reconciliations, month-end and other management accounts functions.
For more information on the role, please see the details on our Careers page.
About you
We are looking for someone with keen attention to detail and data analysis skills. You will also need to be adept at communication and passionate about service improvement.
You will also need:
- Experience of using Microsoft Office, specifically Excel & Word.
- Ability to work as part of a team.
- Experience of maintaining records and administrative systems.
- Knowledge of financial and management accounts.
- Ability to work to deadline, and interest in learning new skills.
- Ability and interest in learning new skills.
A personal note from Raj Patel, Management Accountant, your hiring manager
“This is a varied role in a great Finance team, where you will work on a critical area of Hastoe’s operations, working closely with teams across the entire organisation. We look forward to working with the successful applicant.”
Benefits provided
Annual Leave: Starting at 25 days, plus bank holidays (pro-rata for part time) and 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
Other benefits include:
- Flexible working opportunities.
- Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
- Discounts for local shops, restaurants and gym membership.
- Cycle to Work and Car Leasing Scheme.
- Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
- Health Cash Plan (a type of health insurance).
- 3 x Life Assurance from day 1, for all pension holders.
- A supportive working environment with ongoing learning and development opportunities.
- Long Service awards.
This post is subject to background checks. Further details on this can be found within the advert on our Careers page.
The client requests no contact from agencies or media sales.
Do you have razor sharp news sense, a flair for storytelling, senior-level experience of working in PR and a real desire to play your part in bringing positive change to one of the country’s biggest social issues? Then join Shelter as Media Manager and you could soon be playing a linchpin role in our fight to end the housing emergency.
About the role
The media manager is a linchpin role in the media team. You will have responsibility for planning and delivering major proactive media moments, including our Winter Appeal and our flagship corporate partnership activity, while contributing to the running, management and ongoing development of a busy press office and team. You will also be required to deputise for the Head of Media as necessary and support on reputational and crisis communications.
Role specifics
Creative, results driven, and politically savvy, you are comfortable with leading change and initiating action even under difficult circumstances. You are an excellent writer and totally at home with translating complex research and policy into pithy soundbites and key messages – a skill you’ll be eager to share with your colleagues who want to learn from a pro.
You don’t just sit back and contemplate. You spot risks and opportunities, and challenge when you need to. Crucially, you already have senior level experience of public relations/press management, ideally gained at a charity/think tank/political party/PR agency. As a result, you understand the inner workings of the media, what makes a story and how to influence the ever-changing news agenda.
You have extensive knowledge of different media channels and tactics, and your communication and relationship building skills are second to none. You’re confident influencing and negotiating at all levels – including with external partners, including handling crisis communications with diligence and sensitivity.
When it comes to empowering your line recruits and colleagues to deliver to the highest standard, your approachability and expertise all come to the fore. Finally, while prior knowledge of housing and homelessness isn’t a must have, you’ll need a passion for social justice. After all, there’s a huge amount we need to achieve together, and you’ll be playing a big part.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This is a unique opportunity to join a fast paced and high performing team with a heritage of ground-breaking campaigns. The media team are a key part of the Communications, Policy and Campaigns division, but we serve the media needs of the whole organisation. Collaboration and relationship building skills are the name of the game, as we work closely with a broad range of internal stakeholders, as well as our external partners, to generate influential coverage across Shelter’s campaigns, fundraising, community and services outputs.
Our aim is to make sure housing and homelessness rides high on the political and public agenda through timely and powerful storytelling. We support Shelter to deliver change by amplifying our hard-hitting research; giving a platform to people directly impacted by the housing emergency; profiling our incredible services; capitalising on high-profile supporters; and by swiftly seizing reactive opportunities.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
At Samaritans, we’re dedicated to reducing suicide and supporting those who need us most. We’re looking for a motivated Trust and Statutory Fundraiser to join our team and play a crucial role in securing funding to deliver life-saving services.
• £35,000 - £38,000 per annum (full time)
• Full time or part time hours considered (full hours is 35 hours per week)
• Permanent contract
• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.
• In-person working: Meeting in person and working collaboratively are things we value.
• The team currently works from the Ewell office one day a week (Tuesdays).
• We are passionate about flexible working, talk to us about your preferences.
Why Join Us?
• Be part of a supportive, ambitious, and collaborative fundraising team.
• Help secure significant grants to deliver impactful programmes.
• Enjoy a flexible, hybrid working environment.
About the Role
As our Trust and Statutory Fundraiser, you’ll lead our statutory fundraising programme, focusing on government funding and the lottery, while also supporting large trust funding applications. Your responsibilities will include:
• Managing a portfolio of funders and overseeing grant management.
• Researching and developing statutory funding sources.
• Crafting compelling cases for support to secure winning bids.
• Building relationships with funders and internal teams.
• Collaborating on impactful projects and providing timely, high-quality reporting.
A large part of this role is leading on our funding for work in prisons, managing a portfolio of over £1,000,000 across the UK and Ireland.
What We’re Looking For
• Proven experience securing 5- and 6-figure grants through compelling applications.
• Excellent communication and storytelling skills.
• Strong organisational and project management abilities.
• A solid understanding of bid processes and statutory funding.
• The ability to create and manage budgets with attention to detail.
If you’re an entrepreneurial thinker with a passion for delivering meaningful social impact, with strong project management skills, we’d love to hear from you.
Why Samaritans?
We value diversity and inclusion and are committed to supporting our employees to thrive. By joining us, you’ll be making a real difference in the lives of others while developing your skills in a positive and forward-thinking environment.
Working at Samaritans
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
We’re committed to equity, diversity and inclusion and warmly welcome applications from people of all backgrounds and lived experiences. Samaritans is a place where your voice matters. We also recognise the value that people with lived experience bring to our work.
Application
If this sounds like the opportunity for you, please upload your CV and answer some application questions. Applications close at 9 am on 7 July, with video interviews taking place after 14 July.
Application Questions include;
1. Tell us about your experience and track record in securing five and six-figure gifts from Trusts and Statutory funders? Please provide some examples. 250 words max
2. What interests you about Samaritans and the cause? What do you think makes us compelling to a funder? 250 words max
3. Tell us about your experience and skills in project management, managing stakeholders and strong organisation? 250 words max
We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Apply now and help us create a future where fewer people die by suicide now and help us continue to be there for people when it matters most.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
Are you passionate about supporting impactful research that makes a real difference in people's lives? Join Marie Curie's Research Management and Impact team - a dynamic group dedicated to advancing palliative and end of life care through strategic research funding and partnerships. We manage a diverse portfolio of research grants, collaborate with leading institutions, and champion research that drives meaningful change.
As a Research Officer, you'll play a pivotal role in the administration and financial management of Marie Curie's research grants. Your work to manage and monitor Marie Curie's research grants will directly support the delivery of high-quality, evidence-based research that informs policy and practice in end of life care. This is a fantastic opportunity for a detail-oriented and proactive individual to contribute to a mission-driven organisation and help shape the future of palliative care research.
Main responsibilities:
- Lead on financial management of Marie Curie's research grants, including monitoring expenditure and processing invoices.
- Provide day-to-day administrative support for the research grant portfolio, including reporting and compliance.
- Maintain and update grant management, research reporting and finance systems.
- Manage pre-award processes for the Research Impact Fund and support other grant schemes.
- Track and report on research outputs and impact, supporting internal and external communications.
- Liaise with grant holders, research partners, and internal teams to ensure smooth delivery of research grant activities.
Key Criteria:
- Previous experience in financial and administrative management in a research, charity, or academic setting.
- Proven ability to self-manage workload and effectively prioritise multiple tasks to meet tight deadlines.
- Proactiveness and willingness to take the initiative.
- Experience in health-related research and/or interest in palliative and end of life care research will be an advantage.
- Excellent communication and interpersonal skills, and ability to work successfully with a wide range of colleagues.
- Excellent written English skills and strong attention to detail.
Please see the full job description .
Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Closeing date for applications: June 30th, 2025
Salary: £26,370-29,297 per annum (+ £3,500 London Weighting Allowance, if applicable[LM2] )
Contract: Permanent, full-time (35 hours per week)
Based: Hybrid. Home-based and at least 2 days a week in our Embassy Gardens office in London[LM3] .
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join Us as a Caseworker – Thames Valley Region - To apply for this role, you MUST be a resident in the Thames Valley area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Thames Valley region and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 6 AM to 8 PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
- Providing direct support to road victims and their families in the Thames Valley region, following Brake’s trauma-informed model of care.
- Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
- Undertaking comprehensive needs assessments and creating individualised support plans
- Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
- Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
- Advocating for victims within medical, legal, and social services to ensure their voices are heard.
- Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
- Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
- Maintaining accurate case records in compliance with data protection policies.
- Engaging in external clinical supervision to manage personal resilience and well-being.
- Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
- £26,000 per year (initial one-year contract, with funding in place and potential to extend).
- Flexible working hours—working pattern can be shaped around your needs.
- Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
- Death in service benefit, to the value of 2 x salary
- 36 days annual leave, including bank holidays and compulsory end of year shutdown
- Employee assistance program, including counselling, legal and financial advice.
- External trauma consultant support to aid in caseworker resilience.
- Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle.
- Resident in the Thames Valley area.
- Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
- Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
- Self-motivated and resilient—able to navigate emotionally challenging situations.
- Empathetic and compassionate, with a commitment to helping others.
- Adaptable and creative, able to tailor support methods to individual needs.
- Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Your new company
A London-based university is seeking a HR Policy Advisor for a 12-month maternity cover.
Your new role
The Human Resources Division supports all people management activities across the school and is committed to delivering high-quality and customer-focused services. Reporting to the Director, HR Policy and Employee Relations, this post is responsible for maintaining existing HR policies and contributing to the development of new policy in consultation with a wide range of HR colleagues and stakeholders across the School.
This role also supports the development and implementation of key employee engagement and wellbeing projects. This includes playing an important role in developing and implementing initiatives and actions that emerge from staff feedback and annual benchmark reports. The post-holder will present a positive and efficient image of the Human Resources Division, working collaboratively with colleagues inside and outside the Division in order to deliver high-quality solutions that contribute towards the School's strategic agenda.Key responsibilities will include:
Policy Development:
- To stay informed of new legislative developments and ensure that appropriate revisions to HR policy are made accordingly, as well as working with the Director, HR Policy and Employee Relations to ensure that the wider HR Division is aware of the changes.
- To undertake appropriate policy benchmarking across the sector and with other leading organisations (both public and private).
- To support in ensuring that the university has a set of up-to-date and appropriate HR / employment policies and that these are accessible to staff and line managers, maintaining a regular programme of monitoring, review and improvement.
- To contribute to the development of discussion papers, with appropriate recommendations, for consideration by the HR Management Board, School Management Committee (SMC) and trade unions.
- To effectively engage and consult with appropriate representatives of the staff community in the development of HR/employment policies.
- To work collaboratively with other HR colleagues (e.g. HR Partners, Organisational Learning) to develop effective communication strategies to ensure that LSE policies are well communicated and widely understood.
Employee Engagement Projects
- To co-ordinate (i.e. arranging meetings, formulating the agenda, taking minutes and monitoring and following up on resulting actions) and / or participate in a number of internal working groups and consultative forums with trade union members, HR colleagues and managers around the school.
- To support ongoing activities relating to staff engagement and wellbeing, e.g. related projects, events and initiatives.
- To produce draft reports and initial analyses to support the development of new projects and initiatives.
- To support the Director, HR Policy and Employee Relations in monitoring the progress of both individual projects and progress against over-arching action plans, e.g. the School's Gender Pay Gap report.
- To take on the role of Data Lead for the HR Policy Team, supporting with developing the reporting and analytics roadmap, refining the data model to enable better use of available data and providing feedback on data quality issues.To liaise with the Information and Systems team, and other relevant colleagues as required, to produce timely and accurate management information to support project and development work within the team.
- To plan, organise and communicate the school's annual flu vaccination clinics, liaising with external and internal stakeholders, to ensure that this runs effectively.
- To complete annual benchmarking reports, developing and implementing action plans based on feedback.
What you'll need to succeed
- Previous experience of working in a large HR department supporting a complex and diverse organisation
- Can demonstrate a sound knowledge of UK employment legislation and HR good practice, with experience of advising colleagues and managers on HR policy and procedure
- Experience of developing or contributing to HR policies across a range of topics
- Excellent knowledge of Microsoft Office: Word, Excel, PowerPoint and Outlook
- Experience of servicing committees and/or organising events
- Experience of producing accurate minutes and/or meeting notes
- Ability to communicate in a diplomatic, tactful and courteous manner with a wide variety of people, at all levels, in the most appropriate format
- Excellent written skills i.e. ability to produce clear and professional policy, procedure and guidance documents
- Ability to exercise discretion and deal professionally with confidential and/or politically sensitive information
- Evidence of effectively understanding large amounts of moderately complex information and compiling succinct summaries
- The ability to undertake research from a wide range of sources, using a range of techniques to gather and analyse relevant information.
- Previous experience within the Higher Education sector would be an advantage.
What you'll get in return
A hybrid-working pattern: 2 days a week in the office, 3 days working from home
A salary of between £42,679 and £51,000- depending on experience.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Area Manager
We are seeking an experienced and dynamic Area Manager to join the Operations team covering West Midlands, West Mercia, and Rochdale. This is a home-based role but regular travel throughout the area will be required.
Position: 6190 Area Manager
Location: Remote/Birmingham
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Salary: £51,174.14 per annum, this role also currently attracts £5,000 per annum Contract Allowance
Closing Date: 9th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As an Area Manager, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop services.
As an Area Manager, you will:
· Lead the service team to deliver excellent support to victims.
· Retain, maintain, and improve current commissioned contracts and secure additional funding.
· Develop and implement business and social value improvement plans.
· Foster a sense of shared purpose and value among team members.
· Generate and communicate strategic vision for services delivered in partnership with funders.
· Monitor local opportunities and maintain relationships with funders and stakeholders.
· Develop budgets and monitor costs to ensure best value and resource use.
· Act as the public face within the region, managing strategic relationships.
· Promote and lead innovative approaches to improve support for victims.
· Contribute to the wider work of the charity, shaping campaigning and service design.
About You
Ideally, you will have proven leadership experience in a similar organisation, demonstrating proactive, innovative, and effective management skills and the ability to secure high levels of performance, motivation, commitment, teamwork, collaboration, and trust from colleagues.
You must be capable of managing a demanding workload and balancing multiple demands efficiently.
Experience in effective partnership working and delivering innovation and change is essential. Strong communication skills are required, including the ability to prepare contract bids, deliver presentations, and develop publicity materials
You will need:
· Proven service delivery success
· Leadership of diverse, multi-site teams
· Budget and finance management experience
· Knowledge of relevant government policy
· Change management expertise
· Understanding of legal and ethical requirements for charities
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
· Flexible Working Options: Including hybrid working.
· Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
· Birthday Leave: An extra day off for your birthday.
· Pension Plan: 5% employer contribution.
· Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
· Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
· Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
· Wellbeing Support: Employee assistance programme and wellbeing support.
· Inclusive Networks: Access to EDI networks and colleague cafes.
· Sustainable Travel: Cycle to work scheme and season ticket loans.
· Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Manager, Team Leader, Project Manager, Case Manager, Service Manager, Service Delivery Manager, Service Lead, Service Deputy Manager, Deputy Service Manager.
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Case Worker Team Leader Homicide
We are seeking an experienced and dedicated Team Leader based in the West Midlands to join the Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.
The West Midlands covers Birmingham, Warwickshire, Worcestershire, Herefordshire, Shropshire and Staffordshire. It is a requirement that you live within one of these area in order to carry out this role effectively.
Position: 6104 Team Leader- Homicide
Location: Remote/ West Midlands
Hours: Full-time, 37.5 hours per week, Monday - Friday 9am -5pm
Contract: Permanent
Salary: £31,732.20 per annum
Closing Date: 16th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
Interview Date: 22nd July 2025
The Role
As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop services.
As a Homicide Team Leader, you will:
- Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.
- Capture and analyse data to ensure outcome-based and evidenced work.
- Allocate work within the team, monitor daily caseloads, and identify trends or patterns.
- Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.
- Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.
- Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.
- Oversee recruitment, training, performance management, and ongoing support for team members.
- Promote access to services through referrals and partnerships with local organisations.
- Facilitate regular team meetings, share feedback, and ensure effective communication channels.
- Adhere to data protection legislation, confidentiality policies, and organisational procedures.
About You
Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.
You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.
You will need:
- Knowledge of the criminal justice system and its impact on victims and witnesses.
- Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.
- Awareness of confidentiality and safe working practices, including data protection.
- Experience in customer-focused, challenging environments.
- Crisis management and support experience.
- Strong communication and negotiation skills.
- Ability to work independently and manage multiple tasks.
- Problem-solving and data analysis skills.
- Proficiency in using software like Word, Excel, and Case Management systems
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Service, Case, Services, Operations, Service Manager, Case Manager, Services Manager, Service Team Leader, Case Team Leader, Services Team Leader, Operations Team Leader. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Are you a creative communicator with experience in engaging online audiences through scroll-stopping content? Do you have experience in managing websites and social media channels?
We have a vacancy for a Digital Content Officer to join the Froebel Trust on a full-time, permanent basis.
This is a new role, which will play a key part in building the Trust’s digital presence, helping us expand our reach, diversify our audience and future-proof our content. We are looking for someone who is able to think creatively with strong digital communication skills and experience and a curiousity and/or experience in using AI.
The Froebel Trust funds research into children’s learning from birth to eight years and supports high quality early education.




The client requests no contact from agencies or media sales.
We are currently hiring a Partnerships Advisor here at ClientEarth on a 12 month Fixed-Term contract. This role requires a hands-on, strategic individual who is able to work with brilliant teams across the world. You will also play a key role in driving programme quality, help operationalise key recommendations from ClientEarth’s Impactful Partnerships Strategy and the Partnerships Roadmap, whilst working with colleagues globally.
Meet your Manager
In this role, you will be managed by Ailsa Griffith, Programme Management Group Lead within ClientEarth's Programmes & Impact team. Ailsa brings over nine years of experience in the NGO sector, working alongside diverse partners to design and deliver global programmes that advance human rights and protect the environment. She joined ClientEarth in 2020 and is based in London.
Main Duties
- Map the historical portfolio of partners across multiple systems based on a clear typology.
- Facilitate data analysis to provide ClientEarth with a clear snapshot of the current and prospective partners (at global, regional and jurisdictional levels) relevant to ClientEarth’s strategy and the level of alignment / contribution to ClientEarth’s theory of change.
- Steward, manage and oversee best practice in partner engagement and provide insights and input to support the organisation’s partnership approach.
- Support the operationalisation of the Impactful Partnerships Strategy and the recommendations of the Partnerships Roadmap (which might include a staff engagement plan).
- Work with the Impact and Learning team to ensure that Impact & Learning tools and processes capture data on partnerships, reflect changes based on the stakeholder segmentation, stakeholder analysis and partnerships mapping tools.
- Review ClientEarth’s current partnership approach from a decolonial point of view, to identify and plan changes needed across the organisation.
See the job description (below) for a full list of duties for this role.
Role requirements
- Experience of partnerships development and management in the NGO/not-for-profit sector, with proven ability to align partnerships with organisational goals (essential)
- Experience of defining and applying partner typologies -i.e. defining and categorising partners (essential)
- Experience of data management and analysis tools to manage and visualise data effectively (essential)
- Proven track record of working collaboratively and effectively with external partners, such as NGOs, law firms, scientific, technical and industry stakeholders (essential)
- Experience of leading or facilitating monitoring, evaluation and learning for large and complex projects in the NGO/not-for-profit sector (essential) – ideally for environmental and/or policy projects (desirable)
- Fluent (CEFR level C2) in English (essential)
- Fluent (CEFR level C2) in another European language (desirable)
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Seeking an enthusiastic, proactive Communications Assistant to play a vital role in our organisation's mission to advance higher education in London. With guidance and support from the Head of Communications, responsibilities will include developing and maintaining social media channels, creating engaging digital content, and supporting communications activities across multiple platforms.
The client requests no contact from agencies or media sales.
Are you an organised, detail-oriented administrator with a passion for delivering high-quality events and supporting healthcare professionals? Join the RCR Learning Team and play a key role in contributing to shaping the future of radiology and oncology education as our Events and Governance Administrator.
As our Events and Governance Administrator, you’ll support the delivery of impactful learning experiences for doctors across the UK and beyond. In this role you will support doctors volunteering in various capacities while ensuring good governance. You’ll have strong organisational and communication skills as you collaborate with members of the team on a range of activities such as supporting doctors volunteering and developing weekly webinars.
This is a busy and rewarding role in a team dedicated to delivering high-quality learning for clinical radiologists and oncologists, aiming to improve patient care.
What you’ll do:
- Coordinate the National Subspecialty Webinar Series (Sept 2025–June 2026)
- Support our volunteer doctors who work with the learning team on our events and activities, through recruitment, onboarding, and recognition
- Collaborate with Special Interest Groups and internal teams to ensure smooth event delivery
- Provide administrative support across the RCR Learning Team to ensure excellence in every interaction
What You’ll need:
- Experience in event administration and stakeholder management
- Excellent organisational and time management skills
- Strong communication and interpersonal abilities
- Confidence using Microsoft Office, Zoom, and CRM systems
- A proactive, collaborative mindset and attention to detail
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: IT Service Desk Manager
Reporting To: Director of Operations
Location: Hybrid, with a minimum of three days per week in the office. Our office is based near Latimer Road, London.
Salary: Up to £50,000 per annum
Hours of Work: 40 hours per week (inclusive of a one hour paid daily lunch break)
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 3rd July 2025, 5pm
Job Summary
Oversee our helpdesk, which acts as the first point of contact for requests for support from our staff and volunteers. Lead business as usual IT operations and support so our people have the tools they need to carry out their work. Work with correspondents to solve problems, allocate team members to tasks, resolve issues, and constantly improve processes, standards and service quality.
Key Responsibilities
Helpdesk
- Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
- Oversee first-line support and provide second-line support for inbound enquiries, troubleshooting and solving cases wherever possible
- Identify common or emerging issues and support with identifying root causes to continually improve the service
- Engage with colleagues to escalate more complex issues for further support, coordinate their resolution if appropriate, and manage stakeholders
- Support and troubleshoot hardware and software issues, deliver induction training for new starters, and assist with access management and offboarding
Team Leadership and development
- Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
- Follow, develop and suggest improvements to processes and documentation on how to respond to queries
- Modify or create processes as required in consultation with lead members of Operational, Technology and Security teams
- Make sure work is correctly logged to monitor workload across the team, and provide additional support where necessary
- Actively contribute to the development of the organisation to ensure it remains relevant, effective and of the highest quality
Devices and software
- Work with the technical team to ensure we deliver the IT service following industry best practice. Address gaps as required and continually monitor their effectiveness
- Maintain secure device build, patching according to policy, and ensure we have the means to consider, distribute and maintain approved software
- Manage a plan of joiners/movers/leavers, asset replacement, ensuring requirements handled in good time
Monitoring and KPIs
- Monitor the effectiveness of operational service, identify and respond to issues
- Maintain KPIs agreed with the Head of Operations and the Security Lead
Privacy, security, and audits
- Collaborate with the security team and auditors. Ensure services are delivered according to the ISMS objectives
- Action audit findings and collaborate on tackling systematic issues identified
- Routinely audit performance to make sure work is always of the highest standard and provide reports where necessary
- Ensure information is kept confidential, handled sensitively, and retained in accordance with our policies
Person Specification
Essential
- Experience of managing a small support team, with a desire to support and help others
- Understanding of helpdesk management and how to manage work and resources
- Good skills in managing devices and software
- Knowledge of GDPR (main concepts and principles)
- Working knowledge of a variety of devices and systems such as Windows, Mac/iOS, Chromebooks, Google Workspace
- Analytical, with a logical approach to problem-solving
- Excellent communicator both written and verbal
- Able to remain calm under pressure
- A collaborator who can consider others’ perspectives
- A quick learner and keen to learn new tools and skills
- Flexible and able to work on a wide range of activities
- Able to manage own time, confirm priorities and expectations
- Independent, but knows when to ask questions
- Understand when to make decisions and when to engage a wider group
- Comfortable dealing with ambiguous situations and objectives
Desirable
- Exposure to ITIL or knowledge of ITIL Foundation
- Experience with Jira and Salesforce
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.