Community jobs in birmingham, west midlands
About us
Humane World for Animals UK is part of a global animal protection organisation working for a better future for animals through advocacy, evidence-driven programmes, innovation, and collaboration. We are building impact for companion animals around the world by supporting national priorities, advancing veterinary and policy expertise, and scaling solutions that improve animal and community wellbeing.
About the position
The Vice President, Companion Animals, International provides strategic leadership for Humane World’s global Companion Animals Center of Expertise (COE), serving as the hub of subject-matter expertise and innovation for the organisation. You will drive the development of global strategies, ensure alignment with organisational priorities and scientific best practice, and support colleagues across country programmes to adapt strategies to local contexts for measurable impact.
This influential role partners closely with programmes, fundraising, advocacy, and external stakeholders to strengthen organisational visibility, secure resources, and scale effective solutions worldwide. It is an exceptional opportunity for an experienced leader who is passionate about strengthening outcomes for companion animals through systems-level change.
Key areas of responsibility:
• Provide overall strategic direction and leadership of the Companion Animals COE and support country-level programme implementation
• Guide the creation and execution of campaigns, programmes, policy efforts, field projects, and publications
• Lead and support a high-performing international team including staff and consultants
• Build and maintain strong partnerships across sectors, representing Humane World within external coalitions and professional platforms
• Work closely with Advancement colleagues to translate programme achievements into compelling donor engagement and fundraising opportunities
• Oversee budgeting, resource allocation, and financial accountability across the COE
• Establish and uphold high medical and programme standards, including development of metrics and impact systems
• Represent Humane World at conferences, with media and public audiences, strengthening global thought leadership
• Promote a positive and inclusive organisational culture across global teams
About you
You are a strategic and influential leader with:
• A bachelor’s degree in a relevant discipline (advanced degree strongly preferred)
• At least 12 years’ experience in advocacy, operations, veterinary medicine, or a related field, including leadership of teams, strategy, and budget management
• Clear success accelerating impact through collaborative global partnerships
• Excellent communication, stakeholder engagement, and problem-solving skills
• Ability to thrive in a fast-paced environment and manage multiple priorities
• A strong commitment to improving the lives of animals globally
We are searching for an experienced campaigns professional to make a difference and be part of a successful global team. If that’s you, please get in touch!
To apply
Please submit your CV and a covering letter explaining 1. your interest in applying for the role and 2. how your skills meet our requirements via the CharityJob website by 11PM, Sunday 16 November 2025.
We make bold progress for all animals by working together on the biggest problems—no matter where they are or how deeply entrenched.

The client requests no contact from agencies or media sales.
Role: Communications Officer
Reporting to: Communications Advisor: Brand and Content
Term: 2 year fixed term contract, renewable
For non-UK candidates: Please note that you would be hired via Deel either as a contractor or as an employee with local national benefits.
Salary: £35,534
Location: Candidates must be based within the GMT to EAT time zone range (UK to East Africa).
Closing date: 9am (UK time) on Monday 24th November.
Interviews: First-stage interviews will take place on 28 November and 1 December, and will include a short task. Candidates successful at this stage will be invited to attend a second-stage interview at a mutually convenient time shortly thereafter.
The opportunity
We are looking for a Communications Officer to play a key supporting role in the smooth running of our day-to-day communications - from managing the social calendar, compiling email updates, to updating website content. You’ll help our small team to continuously improve the quality and consistency of our communications outputs for United for Global Mental Health and its partners.
About Us
United for Global Mental Health is dedicated to creating a world that enables good mental health for all. We draw on our expertise in policy, advocacy, and financing to work with organisations who share our commitment to driving mental health up the political agenda - and securing additional funding for mental health at national and global level. We founded and act as the secretariat for the Global Mental Health Action Network, an open coalition of mental health professionals of over 8,000 individuals and organisations across 170 countries.
About you
Our ideal candidate is a dependable communicator who enjoys the day-to-day delivery of communications - planning and scheduling content, creating and posting on social media, drafting newsletters, updating the website, and producing simple graphics and videos. They are organised, detail-oriented, and help keep our communications running smoothly. They will also understand how to communicate across different geographies and audiences, and bring some familiarity with the UN system, as well as experience working in INGO or global health advocacy contexts.
The role
Key components of the role include:
- Social media content development - collaborate with internal subject specialists to produce consistent and frequent on-brand written and visual content for social channels, in support of brand and advocacy goals. You’ll use Canva, Adobe Creative Suite and AgoraPulse for this.
- Email - develop, write and send UnitedGMH’s regular email newsletter, working with internal staff to source news, updates and relevant content tailored for email subscribers.
- Website development - develop, maintain and update content for the UnitedGMH website - including uploading content and editing pages.
- Social media channel and community management - lead on day-to-day management and posting on UnitedGMH social media channels, including X, LinkedIn and Pinterest. Manage paid social campaigns where required. Use monitoring tools to manage social media comments (organic and paid).
- Brand guardian: Be a steward of the UnitedGMH brand, helping to ensure consistent application of visual identity and tone of voice across all external organisational outputs, maintaining high standards of design.
- Monitoring, evaluation, and reporting - create regular analytic reports for social, website and email channels.
- Editorial planning and communications calendar management - lead on the maintenance of the organisation’s communications calendar, ensuring content across channels is planned-in-advance of key advocacy moments.
- Team support - support the communications team through project management, meeting management, processing supplier invoices, keeping journalist lists up-to-date, and other responsibilities where needed.
- Ad-hoc support for the Global Mental Health Action Network - you’ll also provide a supporting function as needed for the GMHAN team, including tasks related to website and social management, plus others where needed.
Requirements
- Understanding, and experience in use, of online channels (incl. website content management systems (CMS) such as Wordpress and Squarespace, a broad spectrum of social media platforms and email marketing through Mailchimp)
- An excellent copywriter, with demonstrable experience crafting copy for different audiences - including for social media and email newsletters
- Strong research and proofreading skills, adapted to key audiences
- Comfortable prioritising and delivering on multiple pieces of work against tight timeframes
- Highly organised individual with experience of team administration support
- An understanding of using digital project management tools e.g. Trello
- An interest in mental health, advocacy and international development
- Strong relationship management skills
- Willingness to travel at least twice per annum and more if required
Desirable
- Experience working in an advocacy / international NGO environment within a fast-paced globally distributed staff team
- Demonstrable experience in working with journalists
- A communications-related qualification or vocational experience
- Additional language skills (note the position requires fluent English)
Diversity and inclusion
Equity, diversity and inclusion are central to UnitedGMH’s core mission and values, and the organisation is dedicated to promoting this across our work and also within the workplace. We will ensure that this commitment is embedded in all operational aspects of the organisation and also implemented within our day-to-day working practices.
Reasonable adjustments statement
We aim to ensure that all applicants are provided with the same opportunities during the recruitment process. Should you have a disability and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure that this is made known to the person arranging your interview.
How can I apply?
To apply please submit your CV and a cover letter (800 words maximum) via Charity Job.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At Rights & Security International, we are seeking a part-time Racial Justice Officer to support the growth of our racial justice work in the UK. We are a London-based international human rights organisation that works to end racism, Islamophobia and other abuses when governments act in the name of ‘security’ or ‘counter-terrorism’.
For the past decade, we have been investigating the UK’s ‘Prevent’ counter-extremism programme, including how it impacts minoritised children in schools, British Muslims and neurodivergent people.
We are looking for someone with a broad skill set ranging from research and analysis to outreach and networking. You will help us build or join advocacy networks among national and local UK groups, support our litigation and freedom-of-information requests on Prevent, and investigate possible harms.
You may also contribute to our other projects, such as our work on migrants’ rights.
The initial contract will be for 12 months, with the possibility of renewal.
This is an exciting opportunity to be part of a welcoming team of highly dedicated staff who embrace human rights for all people.
This position reports to the Freedom of Expression and Belief Team Leader.
Person specification:
RSI is looking for a passionate and detail-oriented candidate who has:
· An undergraduate degree or equivalent experience in a relevant field – one that involves research and analysis.
· Experience in building networks to promote racial justice. Those networks could be at the community level or the national level.
· A solid understanding of concepts related to equality, particularly racial and gender justice.
· Demonstrated experience in using a variety of research methodologies.
· Strong written and oral communication skills, including the ability to communicate complex ideas to a variety of audiences.
· A strong sense of motivation and an ability to work independently (with supervision).
· Effective time management skills.
· A strong commitment to diversity, equity and inclusion in the workplace.
Responsibilities:
· Support RSI’s research, advocacy and litigation on Prevent, particularly the programme’s equality impacts.
· Build and strengthen RSI’s relationships with other groups in the UK that address Prevent or racial justice issues. Support RSI in building similar relationships in Ireland.
· Review draft UK legislation to find any potential racial justice consequences, and develop ideas for better approaches.
· Any other tasks as designated by the supervisor or Executive Director.
RSI strives to be diverse, equitable and inclusive. We treat all staff and interns like team members and encourage everyone to bring their full selves to work. We welcome applications from candidates from groups that have historically been underrepresented in the human rights, legal or policy fields, and/or who are from communities that have been directly impacted by the issues we address in our work. We also welcome applications from people who are re-entering the workforce after time away. All applications are considered on an equal-opportunity basis. Should you require reasonable assistance for the completion of your application, please contact us via the email address listed on our website.
We offer flexible working hours.
Please note that we are only able to respond with feedback to shortlisted candidates.
By submitting your application, you consent to our processing and retention of your personal data to the extent, and for the time period, necessary to consider the application. We will keep your application on file for no more than six months.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background Information
Spitfire Advice & Support Services (Birmingham) Limited is not-for-profit organisation that offers help, information and support to clients from the most excluded communities. We are currently funded to deliver our services in Castle Vale Ward and all the Sutton Coldfield post codes. Other funding we have enables the delivery of a number of projects that support our client’s including our Money Advice and Financial inclusion programmes.
Our Money Advice Caseworkers’ support clients who are affected by welfare reforms and have complex welfare benefits and debt issues. The appointee will need to have extensive experience of Legal Services Commission casework in the context of the Advice Quality Standard and will have worked in a target driven environment but who will also understand that people will always be our priority.
Essential Qualifications:
a)Educated to degree or equivalent level or have demonstrable work experience in the delivery of debt and benefit advice.
b)Hold either an IMA (Institute of Money Advisers) qualification or have recent GGDA (Giving Good Debt Advice) training.
Job Purpose
The key purpose of the role is to deliver a first-class specialist debt and money advice service to clients in need of support. ensuring income maximisation for all clients through the take up of appropriate welfare benefits.
We use a digital case managment system which enables hybrid working to function smoothly.
Case Workers Core Duties (extracte from the full Job Description for the role)
a) The delivery to AQS standard of the core Money Advice Service. This may be via telephone, MS Teams, email or face to face
b) The provision of advocacy and court representation at tribunals or other statutory bodies as appropriate.
c) Taking client instructions; this may include but is not limited to; drafting letters/emails to the client and third parties, preparing financial statements and negotiating with third parties.
d) Ensuring income maximisation through the take up of appropriate welfare benefits.
e) Working to targets to ensure that we meet all our contractual obligations.
f) Managing own caseload, opening and closing cases appropriately and carrying out reviews as required by AQS and the Head of Advice
g) The support, with other team members/volunteers, of the delivery of the service on an outreach basis if required.
h) Maintain accurate case and client records using our digital case management system and for purpose of continuity of client casework, information retrieval, statistical monitoring and reporting preparation to AQS standards.
i) Ensuring that all casework meets AQS standards and complies with Money Advice Team Procedural Manual.
j) The maintenance of records and other data ensuring that it is up to date and accurate; either paper records (as required by Tribunal cases) or on our digital casework management system.
k) Ensuring that all confidential information is managed in line with the company’s Confidentiality Policy and GDPR Policy.
To relieve poverty, empower individuals, improve financial resilience, and break down barriers for the people who reach out to us.
The client requests no contact from agencies or media sales.
Head of Developing Philanthropy
We are looking for a passionate and strategic Head of Developing Philanthropy to join the Environmental Funders Network (EFN) in this remote working role.
This is an exciting opportunity to play a key part in growing environmental philanthropy across the UK and to help inspire funders to support causes that sustain a thriving planet.
Position: Head of Developing Philanthropy
Location: Home-based (within 90 minutes of London by train)
Salary: £60,000 per annum, pro rata
Hours: Full time (nb. 80% FTE or flexible working considered for the right candidate)
Contract: Permanent
Closing Date: 11:59pm on Sunday 23rd November 2025
The Role
Working closely with EFN’s Executive Director, you will lead on growing the amount of funding flowing to environmental causes from UK funders – including trusts, foundations, and high-net-worth individuals – by connecting and engaging with those not yet funding environmental causes at scale, and inspiring and supporting them to start giving or to give more.
You will form part of EFN’s Leadership Team, deputising for the Executive Director as needed, and will likely line manage a small team of 3–4 individuals.
You will:
- Revise and implement EFN’s Growing Environmental Philanthropy (GEP) strategy, working with the Executive Director, Board and GEP Advisory Group.
- Raise awareness of the need for environmental philanthropy through partnerships, events, communications and media opportunities.
- Identify and engage new funders and advisors through meetings, events, field trips and speaking engagements.
- Provide inspiration, advice, and practical resources for funders and advisors to start or expand their environmental giving.
- Support wider programme delivery, including the Big Give’s Earth Raise campaign and partnerships with organisations such as the Beacon Collaborative and Climate Lead.
- Contribute to fundraising for EFN’s GEP programme and support EFN’s financial sustainability.
About You
You’ll bring at least five years’ experience in fundraising or a related industry, with a proven track record of building and managing relationships with individual donors or high-net-worth clients. You’ll be a confident communicator and creative thinker with a strong commitment to environmental and social justice.
You will have:
- Strategic leadership skills, with experience managing and mentoring teams.
- Excellent relationship management and influencing skills, with confidence in public speaking and representing EFN at high-profile events.
- Experience developing and delivering inclusive, outcome-focused events and programmes.
- Strong organisational and planning skills, with the ability to prioritise a substantial workload and work independently.
- Solid IT skills, including CRM systems (preferably Salesforce) and virtual meeting platforms.
Desirable:
- Experience coordinating networks of funders or organisations.
- Understanding of the funding landscape within the environment or NGO sectors.
- Experience in fundraising and/or managing online resources or websites.
Benefits Include:
- 25 days annual leave plus bank holidays (pro rata)
- 7% employer pension contribution
- Flexible working options
- Learning and development opportunities
- Equipment and office allowance
About the Organisation
The Environmental Funders Network (EFN) works to transform environmental philanthropy in the UK by increasing funding levels, improving effectiveness and supporting those creating a thriving planet. EFN engages more than 1,000 funder participants and 1,800 fundraiser participants through research, collaboration and knowledge-sharing.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About the Role
Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.
We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.
This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.
Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.
About the Charity
We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Key Responsibilities
- Operational Oversight and Delivery
- Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals.
- Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements.
- Ensure systems and processes are fit for purpose and support delivery of strategic goals.
- Management and maintenance of the Salesforce system.
- Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers).
- Lead audits and evaluations to ensure service effectiveness and continuous improvement.
2. Governance and Compliance (working with CEO)
- Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety.
- Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards.
- Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO).
- Provide assurance to the CEO and Board on compliance and operational risk.
3. Financial Stewardship and Operational Management
- Support the CEO in ensuring financial sustainability.
- Oversee day-to-day budgeting, financial reporting, and grant management.
- Ensure timely processing of payments, payroll, and contracts.
- Support income generation through sound financial planning and operational oversight.
- Review all processes, procedures & delegations and suggest updates as necessary.
4. People and Organisational Development
- Support the CEO to recruit and induct staff.
- Work with CEO to oversee HR matters including performance management (with HR support).
- Prioritise staff wellbeing, engagement, and professional development.
- Support the CEO in succession planning and building organisational resilience.
5. Service Quality and Improvement
- Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback.
- Monitor performance and report on impact to CEO and trustees.
- Drive operational improvements and support the development of new initiatives.
6. Insight, Data, and Continuous Improvement
- Collect, analyse, and report operational data to support decision-making.
- Oversee monitoring, evaluation, and audits to ensure accountability and learning.
- Support research and innovation projects by ensuring operational systems are robust and effective.
- Work with the board & CEO to review all processes, procedures & suggest updates as necessary.
Person Specification
About you
You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.
You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.
You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.
Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.
Essential
- Proven experience in operational leadership and management
- Strong knowledge of people management practices, compliance, safeguarding, and data protection.
- Experience of managing budgets and overseeing financial systems.
- Strong line management and team development, with the ability to lead staff and volunteers.
- Excellent communication and organisational skills.
- Ability to balance strategic thinking with hands-on delivery.
- The ability to lead through change and embed new ways of working effectively.
- Commitment to the mission and values of the charity.
Desirable:
- Experience in a small charity or nonprofit organisation.
- Experience of charity governance
- A relevant qualification in safeguarding, HR, or data protection
- Experience managing Salesforce or similar CRM systems
Why Work With Us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
- Shape the future of the organisation at a pivotal stage of growth.
- Take on a broad and varied leadership role with the chance to influence across all areas.
- Receive support for professional development, training, and personal growth.
- Enjoy a remote and flexible working environment.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
We are advertising for this role in three different regions - Scotland, South East, and London. Please specify which region you are applying for.
Working hours for each regional role:
Scotland: 3 days (22.5 hours)
South East: 4-5 days (30-37.5 hours)
London: 3-4 days (22.5-30 hours)
Flexibility can be discussed at the interview. The salary shown is for full time hours and would be pro rata for part time.
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Partnership Development Managers (PDM) are motivated and driven to broaden and deepen CAP's relationship with the church to fulfil CAPs Purpose, Vision & Mission.
Purpose Statement
To inspire and equip churches across the UK to help people out of debt andpoverty and invite them to become followers of Jesus.
Vision:
Transformed lives - We want to see people across the UK released from poverty, living with faith in Jesus and hope for the future.
Thriving churches - We want to see churches that have become the beating heart of their communities, actively serving them and bringing the hope of Jesus.
An end to UK poverty - We want to see a hope-filled society, free from poverty, with churches united to improve the lives of those facing debt and financial hardship.
Mission
No one should face debt and poverty alone: The steadfast presence of a local church, ready to walk alongside you during the toughest financial storms.
Our aim is that when a vulnerable person who needs our type of face to face help is experiencing financial crisis or vulnerability, there will be a church in their community that is ready to walk alongside them. That church will offer steadfast support as they restore their financial resilience and hope for the future whilst introducing them to the fullness of life that Jesus offers.
Partnership Development - Team Purpose
Our work is fundamental to the growth and success of CAP, encapsulated in our Mission statement: to have a partner church in every community ready to walk alongside the poorest and most vulnerable people. We are responsible for achieving this by establishing Church Partnerships.
Together with our Church partners, we deliver our life-changing services, firstly our core Debt Help service that is then supported by essential wrap-around resilience programs like Job Clubs, Life Skills, and Money Coaching. This work isn't just about helping people get out of debt and poverty; it's about seeing lives radically changed. We are driven by a passion to see people not only find financial freedom, thriving in life, but also become followers of Jesus and find a true sense of belonging in a local church.
Our team
We're looking for a compassionate, self-starting individual who is tenacious, goal-oriented, and target-driven with a make it happen mentality, because they know the impact growing this movement will have on thousands of people's lives.
This role is part of the Partnership Development Team within the Mission & Movement Directorate. Reporting to the Head of Movement Development, you will be responsible for initiating and engaging with senior church leaders and wider networks to partner with CAP, primarily through our life-changing Debt Centre service.
As a Partnership Development Manager, you'll be a key driver of our mission. We're looking for a self-motivated, results-oriented, problem solving individual who can build and nurture relationships across diverse church networks and denominations.
You will be responsible for generating new partnership opportunities, inspiring church leaders and wider networks to engage with CAP's vision and partner with us. You'll need to be an entrepreneurial self-starter with a proven ability to build a robust pipeline and deliver on growth targets, specifically around Debt Centre growth motivated by our desire to help more people out of debt and poverty and see them become followers of Jesus.
Partnership Development Manager Scope
- The team is split between full time and part time PDMs.
- Significant amount of travel with large regions to cover.
- This role has no direct reports.
- In line with our expenses policy, all expenses (e.g. mileage costs) are claimed retrospectively via our CAP Expenses system.
Role:
Accountabilities:
- Responsible for expanding CAP's partnership network across your region alongside the Regional Director and Head of Movement Development, strategically prioritizing and developing relationships with church leaders and networks to establish new partnerships and services. You'll achieve this by collaborating with other teams, proactively networking with Christian organizations and denominational leaders (where appropriate), and representing CAP at various events, all with the goal of growing our influence and opening new services in every community.
- Proactive management of contacts as they progress through the pipeline, working alongside churches to identify if a CAP service supports their church vision, and if appropriate, manage them through the church journey and experience to open a new CAP service.
- To open new Debt Centre Partnerships as laid out in regional Development plans in target areas of deprivation and communities across the region.
- To open resilience services (Job Clubs, Life skills & Money Coaching) with new and existing church partnerships.
- Alongside Regional Director to identify key areas from across the region to host and organize a targeted number of CAP Spotlight Events per term. These events are designed to gather church leaders around a table to have conversations around opening a multi Church Debt Centre.
- To proactively build, manage and progress a self generated caseload of churches within your region, through cold calling, face to face meetings and all other appropriate forms of communication. This will include frequent travel across the region to meet with appropriate churches/ leaders.
- Refer potential new Debt Coaches or Churches that might want to work with an existing or expanding Church Partnership to the relevant Area Partnership Managers who are responsible for existing centre growth and sustainability.
- To work with Regional Leaders and Area Partnership Managers to deepen local knowledge and connections in order to deliver new church partnership opportunities.
- To collaborate across departments where needed to support and engage with Church Events, Talks, Conferences, Festivals, Church Leaders Meetings and other relevant events within your region, working on exhibition stands (when necessary) to help generate enquiries.
- To work with local church teams to ensure appropriate candidates are identified and have a full understanding of the role and responsibilities involved, ensuring CAP¿s selection team receive the appropriate information in a timely manner.
- To advocate and make introductions where appropriate for Church talks, CCT and fundraising opportunities.
- Where appropriate, to represent Partnership Development in additional projects which improve the delivery and content of CAP's products and services.
Measurable Outputs:
- Consistently exemplifies a can do, above and beyond go-getter attitude to deliver results, keeping the main thing, the main thing.
- Achieve targets around the number of new Debt Centre openings in your region per term and year.
- Achieve targets around the number of new to CAP, Job Clubs, Life Skills and Money Coaching openings in your region per term and year.
- Achieve targets around the number of self generated warm leads (warm = actively engaging in conversation with a view to partnership).
- Achieve targets around Regional Spotlight events.
- Active pipeline management (closed, lost, won).
- Ensure that every new partner church completes and returns partnership agreements, additional policies and all candidate paperwork by the relevant deadlines for every new service prior to training (including Direct Debit Agreements).
- Active involvement to support the wider team around logistics, processes and a small amount of project management.
Culture:
- Clearly live out and embrace the cultural values of CAP.
- Clearly demonstrate a heart and passion for the charity.
- Sincere acceptance, understanding and practice of the Christian ethos and purpose of the Charity.
Other Responsibilities Include:
- Being willing to pray with staff and be fully engaged with our Christ Centred culture.
- To encourage friends, family and other contacts to support the charity through the Life Changer program, and other fundraising initiatives.
- Attendance at annual CAP staff conferences
- Ability to self generate opportunities through hard work, tenacity and relationship.
- Ability to build relationships and inspire others to take action, especially church leaders from across a range of denominations, your passion for the mission is infectious and is your key motivator.
- Ability to manage the whole sales process, confidently leading the conversation and directing the next steps for action at every step.
- Ability to talk confidently and with compassion about the subject of poverty inspiring Churches to respond to the need.
- High levels of emotional intelligence with an ability to progress relationships and conversations to reach desired outcomes.
- Strong telephone manager with an ability to connect over the phone.
- Strong influencing and negotiating skills.
- Naturally decisive and proactive.
- Natural relationship builder.
- Able to work remotely, unsupervised, under pressure and juggling multiple priorities and deadlines.
- Resilient.
- Confident Public Speaker
- A confident communicator who promotes CAP's culture and values at all times.
- Ability to prioritise time, tasks and attention effectively in a pressured environment.
- High levels of organisation skills and drive to reach targets quickly and efficiently
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
Experience
- Absolute passion and experience to advance the Kingdom of God, either through, with or as part of your local church.
- Demonstrable example & experience of what it takes to grow a business / portfolio / partnership / and or client base.
- Demonstrable examples & experience of what it takes to drive success in a commercial context.
- Demonstrable experience of what it takes to be a self starter
- Experience of managing multiple stakeholders.
- Experience in driving and delivering results.
- Experience of building networks and relationships with external organisations.
- You know what it takes and what¿s required to work to deadlines and targets.
- Administrative experience.
- Good I.T. skills
- Comfortable praying for and with Church leaders
Christian Commitment:
The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty's Statement of Faith and Core Values
Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of own personal faith and in line with CAP's Statement of Faith.
All adults working in, or on behalf of the CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: A responsibility to ensure a safe environment in which CAP Services can be delivered. Identify children and adults where there may be safeguarding concerns and to follow the CAP Safeguarding Policy in addressing any concerns appropriately.
Educational requirements:
- A proven track record is what matters to make this role a success.
The client requests no contact from agencies or media sales.
Learning & Development Manager
Home - Based but within commutable distance to Methodist Districts within Wales Cymru, West Midlands & South West, or those in the South East.
If you’re passionate about helping further the mission of Methodist churches, circuits and districts, then we would like to hear from you. As an experienced professional with a proven track record in learning and development, and management, you will be part of a Learning Network (LN), within the Ministries and Learning team and part of the Connexional Team of The Methodist Church.
The LN comprises 30+ staff working as part of a single team operating across the Methodist Church in Britain. The team is strategically and collaboratively managed by Learning and Development Managers (LDMs), each having responsibility for a number of Learning and Development Officers (LDO) working within a geographical area. We are seeking to recruit an LDM for appointment within the Cymru Wales, West Midlands and South West, or the South East Methodist Districts.
There is a requirement to live within this geography that includes the Methodist districts: Bedfordshire, Essex, & Hertfordshire, Bristol, Channel Islands, East Anglia, Lincolnshire, London, Northampton, Nottingham and Derby, Southampton, South East, South West Peninsular, Wales Synod Cymru, and West Midlands.
Responsibilities of the Learning Development Manager include:
- strategic shared leadership of the LN
- leading and managing the LDOs, balancing the needs and expectations of lay and ordained
- developing, implementing and reviewing, alongside other LDMs and the Director of Ministry Learning, the strategic work plan of the LN
- building and maintaining good relationships across the Connexional Team and with individuals and communities across the church and beyond
- encouraging the sharing of individual gifts and experiences across a number of teams and stakeholders
- travel (including overnight stays), weekend and evening work
We are looking for someone who has:
- proven experience of coordinating and managing a dispersed team of staff and volunteers
- significant experience and is passionate about learning and development
- a strong commitment to collaborative and partnership working
- a proven track record of meeting deadlines within a complex and varied workload
Knowledge of the Welsh language would be a valuable asset to this role
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.
For ministers in Full Connexion the standard terms of service apply
Closing Date: Monday 10 November 2025
Interview Date: Monday 24 November. In person, In London
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
About the role:
Green New Deal Rising is looking for a skilled and switched-on Organiser to grow and activate our movement, and deliver campaigns that build the case for a Green New Deal.
Green New Deal Rising is building a movement of young people from every part of the UK to fight for a response to the climate crisis that totally transforms our economy to deliver a safe climate and fairer society. We believe in people power, and through a combination of disrupting the political system and reaching into our communities, we plan to make the Green New Deal an era-defining issue.
We have ambitious plans to mobilise young people, and disrupt politics to make sure this government delivers transformative policies to tackle the climate crisis and make our country more equal.
The Organiser will be responsible for supporting and training volunteers, organising on-the-ground actions and building and delivering campaigns that change the political weather through people power.
We are committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in progressive movements and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from Black, Asian and minority ethnic people; people with disabilities; people who identify as being LGTBQIA; people who have a mental health condition; and people who identify as working-class or have done so in the past.
CLOSING DATE: This is a rolling job advertisement, we will actively be checking applications and organising interviews. The advert will be closed once we find the right candidate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supervising Advocate
Location: United Kingdom
Salary: £28,480
Do you have a passion for empowering individuals to have their voices heard? Are you an experienced advocate ready to take the next step into a supervisory role? Would you like to be part of a values-driven team within a forward-thinking organisation?
We’re looking for a Supervising Advocate who is committed to delivering high-quality, person-centred advocacy services. In this role, you’ll support a reduced caseload of your own while also guiding and mentoring a team of advocates. You’ll play a key part in ensuring our advocacy practice remains safe, effective, and aligned with contractual and ethical standards.
What You’ll Do
- Provide regular supervision and support to advocates, helping them grow and maintain best practice.
- Review casework and ensure compliance with quality, safeguarding, and confidentiality standards.
- Prepare clear, accurate reports and manage sensitive information with discretion.
- Represent individuals with confidence, compassion, and professionalism.
- Promote a culture of respect, inclusion, and empowerment across all aspects of advocacy delivery.
Hours of Work: 37 hours, 5 days per week, between Monday to Friday, 9am-5pm.
Location: Home based with travel.
Salary: Full Time starting salary for Supervising Advocate £28480.00 per annum depending on experience.
Contract Type: Permanent
Supervising Advocate Requirements:
- Proven experience supporting or supervising advocates.
- Strong understanding of advocacy principles and service delivery.
- Excellent attention to detail and ability to work independently.
- Skilled communicator with strong time management and report-writing abilities.
- Confident using digital systems and tools.
- Full driving licence and access to personal transport.
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
- Discretionary shutdown days at Christmas with up to 4 additional days leave.
- 1 Community Leave Day per annum
- Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
- Auto enrolment Pension plan
- Death in service cover
Meet the Organisation: Who We Are and What We Do
Our client is a leading advocacy charity dedicated to empowering people across diverse communities. We deliver high-quality advocacy services through experienced advocates who support clients to express their views, secure their rights, and make informed choices.
If you think you are the ideal candidate for this challenging and rewarding Supervising Advocate role, don't hesitate! Apply now and become part of a progressive team that values your contribution.
Closing Date: 9AM, Friday 7th November 2025
Interview Date: TBC (Remote via Microsoft Teams or Zoom)
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
Our client is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
Our client is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce/this team/department/job role.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
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Senior Grants Officer Location: Fully Remote Salary: £30,000 per annum Vacancy Type: Permanent Closing Date: 14 Nov 2025 About The Role An exciting opportunity has arisen to join The Forward Trust as a Senior Grants Officer, working fully remotely to grow and maximise income from trusts, foundations, and other grant-giving organisations. As a key member of our passionate and target-driven Fundraising Team, you’ll identify and engage new funders while strengthening relationships with existing supporters, securing vital income for our life-changing and life-saving services across prisons and communities throughout the UK. The Forward Trust empowers people to break the cycles of addiction, crime, and poor mental health. While much of our work is government-funded, our Fundraising Team raises around £2.5 million per year from charitable sources. Many of our staff have lived experience of recovery or the criminal justice system, bringing authenticity and impact to everything we do. Your Role
About You You’ll bring proven experience in grant fundraising, strong relationship-building skills, and the ability to write clear, persuasive proposals. You’ll be organised, collaborative, and motivated by making a tangible difference in people’s lives. With a new strategy, team structure, and CRM system in place, it’s an exciting time to join our mission-driven, supportive, and fun fundraising team. You will be required to travel to our Head Office in London once a month. Start date: 5th January 2026 About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. |
About Pathfinders Neuromuscular Alliance
Pathfinders Neuromuscular Alliance is a national, user-led charity run by and for people with muscle-weakening conditions. We empower adults with neuromuscular conditions to live fulfilling lives through peer support, information, advocacy, and co-produced research and campaigns. Our work brings together lived experience and academic insight to influence health, social care, and disability policy.
About the Role
We are seeking a Research Officer to support a series of user-led research projects exploring:
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Access to social care and support
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Healthcare access and inequalities
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Sexual health and relationships for people with neuromuscular conditions
This is an exciting opportunity to contribute to cutting-edge, lived-experience research that aims to improve quality of life and influence national policy and practice.
You will work closely with the CEO, Research Manager, and members of our lived experience research advisory group. You’ll be involved in all aspects of the research cycle — from design to dissemination — and will ensure that our research is ethical, inclusive, and grounded in co-production principles.
Key Responsibilities
Research Design & Ethics
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Support the design of research studies in collaboration with the lived experience team and academic partners.
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Support the preparation of ethics applications, participant information sheets, and consent materials.
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Develop interview schedules, focus group guides, and surveys.
Participant Engagement
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Recruit participants through Pathfinders’ network, social media, and partner organisations.
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Ensure accessibility and inclusivity in participant communication and data collection.
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Support co-production activities (e.g., advisory groups, workshops, testing materials).
Data Collection & Analysis
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Conduct qualitative interviews and/or focus groups with participants.
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Support data transcription, coding, and thematic analysis (using NVivo or similar).
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Maintain accurate, confidential records and data management systems.
Reporting & Dissemination
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Contribute to research reports, briefings, and peer-reviewed papers.
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Present findings to internal and external audiences, including at conferences or stakeholder meetings.
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Work with communications staff to translate research findings into accessible outputs for our community and policymakers.
Collaboration & Co-Production
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Embed lived experience leadership throughout the project lifecycle.
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Liaise with academic partners and other charities to strengthen our research and advocacy work.
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Contribute to a culture of inclusive, ethical, and participatory research practice.
Person Specification
Essential
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Experience managing or delivering a research project from start to finish (e.g., Master’s dissertation, PhD, or equivalent applied research).
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Strong understanding of qualitative research methods (interviews, focus groups, thematic analysis).
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Ability to plan and manage multiple tasks, meet deadlines, and work independently.
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Excellent written and verbal communication skills, including report writing.
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Commitment to co-production, lived experience leadership, and inclusive research practices.
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Awareness of issues affecting disabled people and/or people with long-term conditions.
Desirable
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Lived experience of disability, chronic illness, or neuromuscular conditions. Applications will be prioritised where they meet this criteria.
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Experience of working with disabled people or people with neuromuscular or muscle-weakening conditions.
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Familiarity with ethical approval processes (university or NHS).
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Experience with NVivo or similar qualitative analysis software.
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Experience working in a small charity or community-based research context.
What We Offer
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Flexible, remote working arrangements.
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A supportive, inclusive environment led by people with lived experience.
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Opportunities for co-authorship, conference presentations, and career development in inclusive research.
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The chance to shape evidence that can drive change in health and social care policy.
In your cover letter, please demonstrate with examples how you meet the person specifications in the job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Estates Co-ordinator
Location: Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP
Salary: £14,736 per annum (pro-rata of £24,570 FTE) – negotiable depending on experience
Hours: 22.5 hours per week
Contract: Permanent
Application Deadline: 21/11/2025. Interviews will be held on a rolling basis (Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage you to apply as soon as possible).
Right to Work: Applicants must have the right to work in the UK. We are not a visa-sponsoring organisation.
About Us
At the Wildlife Trust for Birmingham and the Black Country, we’re on a mission to create a Wilder Birmingham and Black Country. The Estates Co-ordinator plays a vital role in supporting our teams and ensuring the smooth operation of our two environmental centres. This role is key to maintaining a safe, welcoming, and professional environment for colleagues and visitors alike.
About the Role
We’re looking for a proactive and organised Estates Co-ordinator to oversee the day-to-day running of our buildings and provide essential support to our wider teams. You’ll work closely with colleagues and contractors to ensure our offices are well-maintained and efficient.
You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with regular work at our EcoPark site in Small Heath and occasional travel across the region and nationally.
Key Responsibilities
· Facilities Management: Oversee the day-to-day operation and maintenance of two environmental centre buildings, including minor repairs and coordinating contractors.
· Health & Safety Compliance: Support implementation of health and safety policies, including fire safety, first aid provision, and compliance monitoring.
· Contractor & Supplier Coordination: Manage relationships with external suppliers and contractors, ensuring value for money and sustainability.
· Asset & Equipment Oversight: Maintain asset registers, coordinate waste disposal, and ensure timely servicing or replacement of estate equipment.
· Security Management: Act as a keyholder, oversee site security, manage CCTV and alarm systems, and support emergency planning.
· Utilities & Financial Admin: Monitor utilities, provide meter readings, check bills, and manage petty cash systems.
· IT & AV Support: Provide basic troubleshooting or liaison with IT support and assist with AV setup for meetings and events.
· General Support & Representation: Assist with room setups, attend events, support Trust strategies, and act as a positive ambassador for the organisation.
About You
· Highly organised with excellent attention to detail
· Able to manage multiple priorities in a busy environment
· Confident using Microsoft Office, especially Excel and Outlook
· Strong communication skills and able to work independently
· Experience in the charity sector is desirable
· Full UK driving licence and access to a car is required
What We Offer
· A chance to make a real impact in local communities and the natural environment
· A supportive and inclusive team culture
· Flexible working arrangements
· Opportunities for professional development
How to Apply
We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.
Equal Opportunities
We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for an advocate to join our team covering Warwickshire and Coventry. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 11pm on 09 November 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
JOB TITLE: Director, Herts Welcomes Refugees
Salary: £40-45,000
Full time, remote, with regular travel across Hertfordshire required with potential for flexible hours
Responsible to: The Trustees through the Chair
Responsible for: The staff team Functional links with: The Trustees, the Management Committee, other relevant partner organisations within Hertfordshire and with refugee, asylum seeker and migrant organisations nationally.
Herts Welcomes Refugees is the leading charity in Hertfordshire providing welcome and practical support for refugees and asylum seekers.
With a new NLCB grant we need to develop in a way that is structured and sustainable, and that’s where you come in! Working closely with the Trustees, you’ll ensure that our passionate volunteers and staff team are enabled to deliver effectively for the refugee and asylum seeker communities we serve in Herts. This is a unique opportunity to help shape the organisation’s future. You’ll help us to support volunteers and staff and make sure that day-to-day services are responsive and align fully with our mission, vision and values. Ultimately, you will help build the strong foundations and infrastructure enabling HWR to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.
Why work with us?
• Be part of a small, passionate, and values-driven team making very tangible differences for refugees and asylum seekers
• Help shape the future of the organisation at a pivotal stage of its development
• Take on a broad and varied leadership role
• Receive support for professional development and training
• Enjoy a remote and flexible working environment.
Introduction
Herts Welcomes Refugees is at a transitional stage of its development, moving from a charity
managed entirely by volunteers to one in which a small team of paid staff at its core facilitate and
support the trustees to guide the work of the 170 or so volunteers. The staff team currently
comprises a Volunteer Coordinator an IT Support Assistant and soon we will also be recruiting an
Administrative Assistant. The Director will also work collaboratively with the (volunteer)
Management Committee, the volunteer teams delivering services across the county and those
volunteers providing support in key areas such as evaluation media and safeguarding.
Having come through a period of rapid development in the last four years, we now need to
consolidate our knowledge and experience and further professionalise how we operate to ensure
the sustainability and further development of the charity. Whilst committed to remaining a
volunteer led charity, we need an energetic and experienced Director to support the trustees in
achieving our objectives and take the charity into the next phase of its development.
This brand-new senior role, which is being created as part of a new three-year funding programme by the
National Lottery Community Fund, is key to the next stage of our development. The postholder
will need to be flexible in working with the Trustees, existing staff team and volunteers to help
steer the charity through this transition.
Main purposes of the job:
1. To work with the trustees and volunteers in developing, supporting and facilitating the work of
the charity and its volunteers to increase the efficiency, effectiveness, quality and consistency of
the services provided to refugees and asylum seekers.
2. To be responsible for the day-to-day management and administration of HWR in line with the
organisation’s policies and in compliance with all applicable law and regulation and to manage the
staff team to increase the efficiency of the administration of the charity.
3. To support the trustees in achieving HWR’s vision, mission and charitable objects and strategic
objectives and ensure the sustainability of the charity
Major duties and responsibilities:
1. Working with trustees, staff and volunteers
1.1 To manage the staff team to ensure that individual volunteers and area teams are supported
and enabled to offer effective services across the county. This will involve regular travel across Hertfordshire.
1.2 To work with the management group to ensure its effective organisation.
1.3 To ensure that HWR's values, vision, mission are promoted and practised throughout the
organisation.
1.4 To establish and maintain an effective system for the recruitment, management, training,
support and development of volunteers and staff.
1.6 To support the organisation to ensure the inclusion and voice of service users throughout the
organisation.
1.7 To ensure that structures and systems are in place to comply with law and regulation and to
implement the charity’s policies.
1.8 To report to the trustees on the progress of the organisation and on other matters relevant to
the discharge of the trustees’ responsibilities.
1.9 To formulate proposals for submission to, and approval by, the trustees.
1.10 Working with the trustees, to ensure that the organisation discharges its constitutional and
legal obligations and that the necessary resources are provided and proper standards maintained
for the protection of people and the organisation's assets.
2. Fundraising, Financial and Risk
2.1 To support the trustees in relation to HWR’s income generation activities in line with the
organisation's priorities.
2.2 Together with the trustees to consider development of other income streams, including
corporate fundraising and legacies.
2.3 To work with the Treasurer to help develop and monitor the budget.
2.4 To oversee HWR’s outsourced payroll administration
2.5 To support the trustees with identifying and managing risk.
3. Knowledge and Information Management
3.1 To develop and implement robust mechanisms for the monitoring, reporting and evaluation of
HWR’s work, and the impact and outcomes of its services.
3.2 To work with trustees and staff and volunteers to ensure the efficient operation of the charity
through the development of IT infrastructure, and efficient and effective delivery of services and
back-office administration.
3.3 To work with trustees and staff and volunteers to ensure compliance with all regulation and
good practice in relation to data confidentiality, security, safeguarding and GDPR.
4. General Tasks
4.1 Share with other staff responsibility for providing office cover, including answering the
telephone and website enquiries, keeping records and statistics and self-servicing your own
administration.
4.2 Carry out such other duties and responsibilities as may reasonably be required by the trustees,
commensurate with the objectives and level of responsibilities held by the post.
PERSONAL SPECIFICATION
Skills, Knowledge, Experience and Abilities
Strategic Thinking and Service Delivery
• Knowledge and experience of the UK voluntary sector, preferably including the refugee and
asylum sector and issues affecting refugees and asylum seekers
• Understanding and experience of working effectively with a range of partners to deliver
services and effect positive change
• Good analytical and problem-solving skills, and ability to respond proactively and creatively
to changes in the external and internal environments
• Knowledge and experience of an organisation(s) providing individual services and advocacy
for vulnerable people in community-based services
• Understanding and experience of volunteer management
• Experience of using user-feedback and effective data monitoring and reporting to improve
services
• Experience of producing and contributing to strategic/business plans
Management, Leadership and Governance
• Experience and ability as an effective manager and team builder
• Ability to organise, plan and prioritise the workloads of the staff and volunteer teams
• Ability to motivate staff and volunteers working in a fast-changing environment
• Ability to communicate our vision, mission, objectives and services for a wide range of
audiences
• Experience of working in a multi-cultural/diverse environment
• Knowledge of HR best practice and HR policy development
• Commitment to and understanding of the principles and benefits of Equality, Diversity and
Inclusion (EDI) in the workplace
• Understanding and knowledge of best practice in relation to Safeguarding and Health and
Safety
• Ability to work effectively both individually and as part of a collaborative team
Communications
• Excellent interpersonal skills, both oral and written
• Experience of communicating, networking and working collaboratively with a wide range of
audiences and stakeholders to promote an organisation in its best light
• Computer literate with IT skills, experience of using standard office software, and
familiarity with popular social media channels (LinkedIn, Facebook, Instagram)
• Experience of overseeing the production of occasional printed materials
Financial Management and Income Generation
• Understanding financial control within an organisation;
• Experience of leading or contributing to successful fundraising.
Personal qualities
• Commitment to the rights and protection of refugees and asylum seekers
• Commitment to a participative management style
• Ability to work some evenings and occasional weekends
• The ability to travel efficiently and economically to all parts of Herts. Since Herts is a large
county, this is highly likely to mean the ability to drive and access to a vehicle. (Expenses
will be fully reimbursed subject to agreeing an appropriate home base for calculations).
• Commitment to the rights and protection of refugees and asylum seekers
• Appropriate degree of self-awareness and emotional intelligence
• Emotional resilience and ability to deal with stressful or difficult situations
When you apply for this position, please download and complete our application form.
We welcome refugees and people seeking asylum across Hertfordshire. We support the Refugee Council's campaign for a fair and humane asylum system.



The client requests no contact from agencies or media sales.