Community jobs in selly oak, west midlands

Acorns Children’s Hospice provides specialist care and support for babies, children, and young people who are life-limited or life-threatened. When time is short, every moment is precious. Acorns helps children and families fill the time they have together with love, fun, and laughter to create lasting memories.

Palliative care for children aged 0-18 is delivered at Acorns’ hospices in Birmingham, Worcester, and Walsall, as well as in family homes or elsewhere in the community. Their holistic, tailored approach meets each child’s clinical, emotional, cultural, religious, and spiritual needs. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

This is a brilliant opportunity to take on a high-performing team at a time when Acorns is really moving forward. Supported by strong internal resources, the Head of Public Fundraising will drive growth across Individual Giving, Legacy, In-Memoriam, Digital and Prize-led Giving in the context of a highly collaborative, whole-organisation approach to fundraising.

The immediate focus will be on making the most of existing programmes, strengthening audience insight, and getting the team ready to play a major part in the organisation-wide appeal launching in 2025.

Growing Individual Giving income from £1.6 million to £2 million over the next two years will be a central priority, alongside expanding digital and prize-led fundraising and sharpening supporter journeys across the board.

As Head of Public Fundraising, you will: 

• Develop and implement a data-driven strategy for all areas of public fundraising to meet growth targets.

• Lead the Individual Giving portfolio, ensuring growth across direct mail, face-to-face acquisition, mid-value development, and telemarketing.

• Oversee the successful delivery of cash appeals, ensuring they meet both income and ROI targets.

• Drive the expansion of digital fundraising and prize-led giving, including managing the growing digital fundraising portfolio and prize-led initiatives.

• Work closely with cross-functional teams, including Marketing & Communications, to ensure campaigns are well integrated and aligned with the overall fundraising strategy.

• Manage and develop a high-performing team, providing leadership, coaching, and clear performance metrics.

• Collaborate with senior leadership and internal stakeholders to drive the strategic direction of public fundraising.

About you

The role needs someone who’s as comfortable setting long-term plans as they are getting hands-on when needed, whether that’s developing appeals, working with agencies or supporting new product ideas. Collaboration across fundraising, care and supporter engagement teams will be essential to making this happen and building an even stronger supporter-first culture at Acorns.

If you’re a senior Individual Giving expert who’s ambitious for supporters and income, this is a chance to take ownership of a strong portfolio, drive innovation, and make a real impact on Acorns’ future.

You will have:

• Extensive experience in Individual Giving (substantial direct marketing experience is essential)

• A history of successfully leading fundraising teams and delivering significant income growth.

• Strong strategic vision, with the ability to adapt and innovate based on data insights and audience understanding.

• Experience in working collaboratively across teams to achieve shared objectives.

• Excellent communication and networking skills, with the ability to build strong relationships internally and externally.

Hybrid working

This is a mostly home-based role, with c.2 days per week in the (Birmingham) office. If you require flexibility around this, please don't hesitate to apply - we can discuss options during the briefing call. 

Employee benefits

Benefits include:

• 31 days annual leave including bank holidays, rising to 35 days after 3 years’ service
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

About Symphony Collective

Symphony Collective, a proud member of the Oasis Trust family, is dedicated to using the Arts, Academics, and Advocacy as tools to help people find and thrive in their purpose. We strive to uplift marginalized voices, particularly those from Black and Brown communities—who often find themselves underrepresented.

At the heart of our operations is Symphony Studios, the UK headquarters of Symphony Collective, envisioned as an “airport for dreams.” Launching in October 2025, Symphony Studios will offer a vibrant environment through:

 •  Academics: Providing  free music and core subject GCSE , mentoring, and a comprehensive study library to level the educational playing field and empower learners to achieve their academic goals.

 •  Arts: Featuring state-of-the-art music production studios, rehearsal spaces, and media creation facilities, we nurture creativity and cultural expression, enabling artists to develop and showcase their talents.

 •  Advocacy: Hosting impactful events such as our flagship Festival of Hope and leading campaigns focused on faith, justice, gender, mental health, and inclusion, we champion important social causes and foster meaningful change.

In all, we build platforms and create spaces that help you, you and I, you and us—to become.

> Role Overview

The Festivals & Events Producer curates and executes a range of Symphony experiences—from intimate worship nights to large-scale gatherings like “Tribe: Festival of Hope.” You’ll balance creative vision with logistical precision to produce memorable events that highlight the talents of Black, Brown, and LGBTQ+ communities.

> Key Responsibilities

• Event Curation & Production

• Develop concepts, run-of-show, and themes for festivals, conferences, and special events.

• Manage vendor relationships, scheduling, budgeting, and on-site logistics.

• Creative Collaboration

• Work closely with Symphony Arts, Academy, and Campaign teams to align programming with our mission.

• Ensure each event fosters joyful, inclusive spaces for participants of all abilities.

• Budget & Resource Management

• Monitor production budgets, negotiate contracts, and streamline cost-effectiveness.

• Coordinate staff, volunteers, and freelance crews on event days.

• Stakeholder Engagement

• Collaborate with artists, speakers, and community partners, maintaining continuous feedback loops.

• Conduct post-event analyses to refine future planning.

Qualifications & Experience

• Demonstrated track record in event production, ideally within a performing arts or social-impact setting.

• Strong project management skills, comfortable with 3 days/week schedule.

• Ability to create inclusive, accessible experiences for diverse audiences.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as an Education Worker on IntoUniversity’s Graduate Scheme, helping to change the lives of young people. 

We believe that our Graduate Scheme is one of the most exciting in the charity sector, an excellent career opportunity with exceptional training and hands-on experience, opportunities for promotion, and the chance to work with young people and colleagues who will challenge and inspire you.

Locations: Bridlington, Coventry, Hartlepool, Leeds, London, Nottingham
Contract: Full-time, permanent
Salary: 
London-based positions: £30,000 per annum (including £2,600 London contribution)
Non-London positions: £27,400 per annum
Applications close: 9am Monday 19th May 2025
Start date: 28th July 2025

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

Department: Insight, Policy, and Communications

Reports to: Outreach Programme Manager

Location: Home-based, with regular travel across England, Scotland, and Wales

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role involves regular travel and overnight stays to support outreach events and partner organisations, primarily in Scotland, the North of England, and Wales, but some travel to other areas of the UK may be required.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of an exciting new nationwide outreach initiative, this role will support the Outreach Programme Manager in delivering a large-scale community-based programme aimed at helping those in or at risk of fuel poverty.

This is an excellent opportunity for a highly organised and motivated individual who thrives in community engagement and has strong experience in event coordination, stakeholder engagement, and programme administration.

Key Responsibilities

Programme Support & Delivery

• Assist in the planning, coordination, and execution of a nationwide outreach programme, including a rolling year-long calendar of community-based money and energy advice events.
• Provide logistical and administrative support for outreach events, ensuring smooth operations and a positive experience for attendees.
• Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
• Support the distribution of Energy Wellbeing Packs (e.g., heated blankets, thermos flasks) at events for vulnerable individuals.
• Regularly attend events to provide on-the-ground support, capturing feedback and ensuring objectives are met.

Stakeholder & Community Engagement

• Act as a key point of contact for funded organisations and outreach partners, ensuring they have the resources and information needed to deliver effective support.
• Help coordinate volunteer participation from British Gas and other partners, ensuring a seamless experience for all involved.
• Build relationships with community leaders and partner organisations, strengthening outreach efforts.

Monitoring & Reporting

• Assist in data collection and impact tracking to measure outreach programme success.
• Support the preparation of reports and presentations for senior leaders, using insights to refine future outreach strategies.
• Help maintain accurate records of outreach activities, tracking event attendance and engagement metrics.

Communications & Marketing Support

• Support the development of marketing materials and communications to promote outreach events and initiatives.
• Ensure that outreach events are effectively publicised within local communities through digital and print channels.

Person Specification

Essential Skills & Experience:

• Experience in event coordination, community outreach, or programme administration.
• Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
• Excellent verbal and written communication skills, with the ability to engage diverse audiences.
• Confident in building relationships with stakeholders, including charities, community groups, and corporate partners.
• Strong problem-solving skills, with the ability to adapt and remain flexible in a fast-paced environment.
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams) and data management tools.
• Self-motivated and proactive, able to work independently while supporting a small team.
• Willingness to travel extensively and occasionally work outside standard office hours to support events.
• Willingness to undertake a National Energy Action qualification within your probationary period, funded by the trust.

Desirable:

• Experience working in the energy, charity, or community outreach sectors.
• Knowledge of grant funding processes and working with funded organisations.

This role is a fantastic opportunity to be at the heart of a nationwide initiative tackling fuel poverty, helping deliver meaningful change in communities across the UK. If you are passionate about making a difference and have the skills to support a high-impact outreach programme, we encourage you to apply.

Please note that we are not able to offer sponsorship. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

Are you a passionate and creative communications expert with experience in the charity sector, excellent relationship-building abilities and a crafter of persuasive and powerful story telling that resonates with a variety of audiences? Can you deliver compelling communications and campaigns to help increase our income generation and raise our profile with potential supporters and champions? Do you want to be part of a dynamic, ambitious, joyful organisation? Then this could be the role for you!

We are going through an exciting growth phase at the Choir with No Name with new choirs launching and an ambitious strategy to increase our choirs across the UK from six to thirty by 2033. We are investing in our fundraising and comms function to grow our income in line with our bold strategy and delivery plans.

About us 

The Choir with No Name (CWNN) has been building supportive choir communities involving people impacted by homelessness and marginalisation since 2008. We were founded on the premise that singing makes you feel good; it is a welcome respite from the challenges life throws at you, and helps build confidence, skills and genuine, long-lasting friendships.

“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”

- Richard, choir member

Your role 

You will be responsible for the management, development and delivery of marketing and communications to support CWNN’s fundraising strategy. You’ll work alongside our Development Manager to create compelling fundraising campaigns, content and communications, growing engagement from individuals, companies, community fundraisers and potential funders while simultaneously raising our profile among stakeholders through strategic communications and marketing plans. This work includes:   

• Support our Development Manager to create and deliver impactful and innovative fundraising strategies including our public appeals, challenge events and local fundraising campaigns.

• Developing and implementing communications strategies to promote CWNN’s work, managing our social media platforms and external comms to ensure they reflect our strategic goals and values.

• Producing our e-newsletter, with support from the Development team, to ensure CWNN’s key work, impact, news and campaigns are effectively promoted to our supporter base.

• Create engaging digital content for our website and social media including written copy, video and graphics.

• Analysing campaign engagement KPIs to inform future strategies and approaches to best engage existing and new audiences.

• Create marketing materials for external use, eg. corporate pitch documents, fundraising packs, gig programmes, flyers and posters using Canva.

• Co-creating case studies, supporting members to share their stories, their way, amplifying their voices and demonstrating the impact of our choirs to stakeholders.

• Co-lead our co-produced ‘Digital Storytellers’ programme with our Community Participation Manager, supporting members to manage their own local social media accounts, sharing their stories and raising awareness of their choirs to new audiences.

• Maintain, organise and populate CWNN’s media library and YouTube channel.

• Write and distribute press releases to both regional and national press and media, fielding media enquiries and building our media contacts.

• Co-ordinate our internal communications programme, working with senior leadership team.

• Carry out any other tasks that arise that are within the scope and purpose of the post as requested by your line manager.

About you 

Essential:

• You’ll have a proven track record in delivering successful, innovative and impactful charity communications content and strategies.

• You’ll have a good understanding of how fundraising and engagement campaigns can convert individuals into donors and advocates.

• You’ll have a creative eye and strong writing skills, with experience of bringing compelling stories to life across various platforms and media, to connect with a diverse range of supporters, funders and stakeholders.

• You’ll be able to multitask effectively, be highly organised with strong attention to detail.

• You’ll be proactive, self-motivated and can identify and act on opportunities as they arise.

• You’ll be reliable with an ability to work independently and have fantastic planning skills. 

• You’ll have a deep understanding of how successful social media content and campaigns work, and always have an eye emerging digital trends and tech.

• You’ll be experienced in using design and web platforms (we use Canva, Squarespace, ClipChamp, Later) to create and deliver professional and impactful digital multi-media content.

• You’ll be committed to Choir with No Name’s values of integrity, fun, family and inclusion.

Desirable:

• You’ll have a passion for, or experience of, working with people impacted by homelessness and marginalisation, and an understanding of the power of the arts to change people’s lives.

• A love for singing is optional!

We are an equal opportunity employer and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process. CVs will be requested at interview stage.

For full job description and details on how to apply, click on 'redirect to recruiter' at the top of the page.

Acorns Children's Hospice are now seeking a passionate and results-driven Partnership Fundraising Manager - Trusts & Foundations to development a programme of Trust and Foundation grant applications and deliver agreed income.  This role is offered on a fixed term until May 2026, with a possible extension (maternity cover)

About the Role

Acorns is currently the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported and annual expenditure on our care work.  We need to raise more than £13 million each year to run and support our care services and we rely heavily on the goodwill and generosity of our local community. 

As Partnership Fundraising Manager, you will:

• be responsible for the creation and submission of bespoke applications to trusts and foundations, including high value and multi-year funding organisations.
• maintain, develop and support existing relationships with grant making trusts and foundations
• deliver engagement events to motivate and inspire trusts and foundations
• develop and use a bank of Acorns stories and case studies
• build good relationships and work closely with the wider Acorns teams including Care Teams, Finance, Data Team and Marcomms

About You

• Experience of trust and foundation work in the voluntary sector
• Evidence of success in putting together funding bids to trusts/foundations
• Fundraising experience
• Evidence of achieving significant income budgets
• Experience of conducting research, analysis of data and developing prospects lists

What We Offer

• £37,000 to £44,000 per annum
• 37.5 hours per week
• Fixed term until May 2026 (maternity cover)
• Birmingham office (B47 6JR) and home based, plus travel
• Employee discounts from leading retailers
• Employee gym discount scheme
• Bike-to-Work scheme
• Generous contribution to group personal pension plan or continuation of current NHS pension scheme. Organisation will contribute 7.5% to pension
• NHS pension scheme life assurance or Acorns group life assurance scheme

Interviews are scheduled to be held on 16 June 

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore you will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders. 

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

Context and Background

The NSPCC’s commitment to fight for every childhood is only made possible through the support of people across the UK. Over 80% of the NSPCC’s vital work is funded by public support. We are committed to providing the best possible experience for our supporters and ensuring that a supporter centric approach is taken in all the work we do.

The Individual Supporters department is responsible for the largest single source of income for the NSPCC and we are committed to recruiting new supporters to help grow our income. The Direct Fundraising team has been established to ensure best practice and a high quality supporter experience through one-to-one fundraising channels.

We are looking for a self-motivated, enthusiastic and well-organised professional to join the team.

Candidates for this position should have experience  and skills that cover:

• Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audience
• Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes
• Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
• Willingness to travel within the UK via car or public transport to conduct mystery shopping. 
• Being dynamic and a team player is essential.

Join us at this exciting time and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

Job purpose

This role sits in our Direct fundraising Team within the Individual Giving department. The key purpose of the job is to:

•  Support the Associate Head and Senior Fundraisers to continue to grow and develop face-to-face direct recruitment and telephone fundraising activity at the NSPCC.
• To work with Senior Fundraisers and Associate Head within the Direct fundraising team to deliver agreed campaigns in line with business requirements.
• Advocate and reinforce the team’s ethics and values across compliance, safeguarding, supporter experience and best practice fundraising.
• Enhance the supporter experience and protect the NSPCC’s reputation when working with professional fundraising agencies.
• Through mystery shopping, call listening and other activities, ensure all activity, by agency partners and relevant internal teams, is compliant with regulation, codes of practice and NSPCC policies.
• Monitor campaign performance and income, ensuring that campaign KPIs and metrics are reported accurately and consistently.
• Monitor expenditure, including financial processes such as raising POs, checking invoices and reporting against budgeted expenditure figures.
• Work with data, including checking data selections for telephone activity.
• Work effectively with other departments within Individual Giving, Communications and Fundraising Directorates and other functions within the NSPCC to maximise income for children. Also working with external agencies to deliver large scale campaigns.
• Work as part of a larger team to meet the same objectives and work effectively with other teams within the NSPCC to maximise income for children.
• Working on behalf of stakeholders and representing brand values in the work that you produce. Being dynamic and a team player is essential.

Main duties and responsibilities

1. With the Associate Head of Direct Fundraising, agree and deliver face-to-face and telephone  direct fundraising activities in line with the Individual Supporters department’s annual business plan and budget to enable the NSPCC to plan its activity and services.
2. Work with the Associate Head to maximise the opportunities by which the fundraising activity can contribute to the NSPCC’s mission of fighting for every childhood over and above fundraising objectives.
3. Be responsible for the development of relationships and delivery of income from potential supporters engaged through face-to-face activity
4. Work with internal NSPCC support teams to set up new agencies and campaigns.
5. Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations, compliance and codes of practice relating to direct dialogue fundraising. Updating existing or creating new processes and working with agencies to implement changes in activity.
6. Work with internal compliance teams and external agencies to plan and implement a monitoring schedule in line with the most up to date codes of practice, guidance and regulations.  This should include regular mystery shopping and call listening.
7. To work with the Associate Head to maximise the opportunities by which the fundraising activity of the Direct Fundraising team can contribute to the NSPCC’s mission of ending cruelty to children over and above fundraising objectives.
8. To carry out research through a range of sources, including the Internet, Intranet, publications and other external contacts, including other charities, in order to obtain relevant information that can contribute to the fundraising activities of the Direct fundraising team.
9. To work cross-functionally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC.
10. To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising as a whole.

Responsibilities for all staff within the Income Generation directorate

• A commitment to safeguard and promote the welfare of children and young people.
• To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
• To adhere to all the NSPCC’S service standards, policies and procedures.
• To evidence an understanding of and commitment to the demonstration of NSPCC’s values.
• To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
• To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be pro-active in identifying ways to improve personal and team performance.
• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

Key Relationships - Internal

• Reports to Associate Head – Direct Fundraising.
• A member of staff in the Direct Fundraising team, within the wider Individual Supporters department.
• Work with Compliance Team to mitigate risk and ensure compliance in face-to-face activity.
• Work with Finance Department to assist with reporting budget and reforecast all activity.
• Engage with staff in other NSPCC functions, as necessary to increase engagement between potential supporters and professional fundraisers to further fundraising relationships. 

Key Relationships – External

•  Work with a range of agreed agencies to engage the public through a supporter centric approach to fundraising, providing engaging content and materials, and ensuring that professional fundraisers align with our values and cause whilst maintaining high levels of compliance.

Person Specification

Skills and abilities

1. Highly developed written and verbal communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
2. Ability to collect data from various sources, analyse findings, identify opportunities, evaluate their viability and present findings clearly in a way that meets desired outcomes.
3. Well-developed ability to build, manage and develop relationships with individuals within an organisation and externally and achieve objectives through these relationships.
4. The ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
5. An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
6. Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes.

Knowledge and experience

1. Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
2. A personal commitment to ending cruelty to children.

Personal characteristics

1. Commitment to apply NSPCC’s values and behaviours to all aspects of work.
2. Willingness to travel within the UK via car or public transport to conduct mystery shopping and to work flexibly in approach to work and/or work time requirements.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

•  Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Responsible to: Head of Growth
Team: Engagement
Place of work: Home-based (within specified geographical area)
 
Benefits:

• Salary – £27,000 per annum
• 35 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
Job summary
 
Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services,
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects

 
Engagement officer tasks and requirements

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
• Carrying out any other reasonable tasks assigned to you by your line manager.
• You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.

 
Knowledge, skills, and attributes
 
Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills
• Organised and methodical approach to work with strong administrative skills
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• Able to work your own initiative as well as collaboratively as part of a team
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

 
Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
 
REF-221404

Recovery Support Workers, Waking Nights (Mental Health) x 4 - Recovery House 

Location: Alum Rock, Birmingham 

Salary: £24,570 per annum 

Hours: 38 HPW (9.5 hrs per shift x 4 nights) 

The Recovery House is a brand new, exciting, and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service. 

About the role 

The Recovery Support Worker (Waking Nights) will work as part of a team in our regulated serviced and is an important role to the delivery of recovery-based and prevention services within Birmingham Mind. The post is central to providing 24/7 support to users of the Recovery House. This role is specifically to provide evening and overnight staffing for the Recovery House service. 

You will support the Waking Night team in providing a continuous and safe delivery of support and always ensuring high-quality and person-centred care. You will ensure that compliance and adherence to CQC standards is upheld and provide appropriate information to managers when requested. 

You will work in a person-centred way alongside colleagues and NHS clinical partners to de-escalate mental health crisis and help service users to return home. You will be pivotal in the provision of a welcoming, calm, and safe environment. 

About you 

You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment, delivering person centred interventions. 

We are looking for someone who is experienced in the delivery of services to CQC standards in a regulated residential or supported living environment. Experienced in mental health illness, either personally or professionally, you will have previously worked in partnership with key stakeholders and partner organisations. 

The successful candidate will have knowledge and commitment to the “Recovery” model of mental health support, be experienced in delivering person-centred care. 

Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme. 

Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role. 

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. 

Closing date for applications is Sunday 8 June 2025 

Interviews will take place week commencing Monday 23 June 2025 

Homebased in South East and London Region - Hertfordshire · Hampshire · West Sussex · Surrey · East Sussex · Kent · London

We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the South East and London Region of England to those in the Armed Forces Community who need it most.

With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.

This role reports to the Senior Storytelling Manager with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the South East and London Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.

With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.

About the team

The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.

You will work closely across all directorates within SSAFA, with a focus in the South East and London Region, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.

About you

You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Tuesday 13 May 2025.

Interviews: TBC

Location: Remote
Department: Fundraising
Job Type: Full time
Contract Type: Permanent
 
Re-engage has just launched a new five-year strategy which will have growth at its heart. We’re looking for an exceptional person to join our team as Supporter Care Officer and be a vital part of this exciting phase of our development.
 
This is a new role within a growing fundraising team which is aiming to significantly grow income to achieve our growth strategy. Reporting to the Individual Giving Manager, your main responsibility will be to develop relationships with individual and community donors, and legacy pledgers. Your personalised approach and friendly manner will help them feel valued, understand the life changing difference they make and deepen their connection to our work reducing loneliness in later life. As part of your role, you will also have opportunity to support the Individual Giving Manager with fundraising activities.
 
Key responsibilities

• Be the first point of contact for supporters and build good relationships with them - respond to queries, take donations, and support them in their fundraising.
• Develop a programme to regularly thank donors for their support and find out more about them, including a schedule of supporter phone calls and sending a donor survey.
• Make sure all individual, community and legacy gifts are recorded correctly on our CRM and thanked within a timely manner. Look for new ways to thank donors in a way that surprises and delights.
• Develop and implement personalised stewardship plans for donors and legacy pledgers to provide regular updates that demonstrate their impact or help to build engagement ahead of a fundraising appeal.
• Work with the Individual Giving Manager to communicate with one-off donors about how they can set up a regular gift, and to regular givers about how they can increase their gift.
• Provide support on the production of fundraising appeals, identifying potential stories to use, writing briefs and liaising with suppliers, producing mailing lists and analysing results.
• Work with the Individual Giving Manager to develop and implement marketing plans for challenge events, community, in memory and legacy fundraising, planning regular content throughout the year and identifying key times to promote specific activity.
• Look for opportunities to incorporate legacy messaging into other communications with donors, volunteers and older people.
• Support on the development of new KPI and reporting frameworks, and help to update results for post-campaign and ad-hoc data analysis projects.
• Keep up to date with developments in direct marketing and fundraising practise. Comply with the Fundraising Regulator Code of Fundraising Practice and charity/fundraising law at all times.

 
You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out of hours work required.
 
Benefits

• Salary – £27,000 per annum
• 35 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
About you
 
Essential

• Interest / experience in providing a great experience for donors or customers.
• Excellent interpersonal and communication skills, both verbal and written.
• The ability to convey our key messages succinctly and effectively, taking an emotive storytelling approach to demonstrate the impact and outcomes of our work, and ensuring all materials follow Re-engage’s brand guidelines.
• The ability to work on own initiative, be disciplined, enabling the prioritisation of work, particularly under pressure, in order to meet deadlines.
• Computer literate with word processing skills and familiarity with the use of databases and spreadsheets – word, excel and internet.
• Strong analytical skills, meticulous attention to detail and a methodical approach to work.
• Ability to work effectively and efficiently within a team context, supporting colleagues and working independently when necessary.
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• A commitment to embracing the values of Re-engage, and to our motivation to harness technology.

 
Desirable

• Experience of using a CRM based on the Microsoft Dynamics platform.
• Experience of using Microsoft PowerBI.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with supporters, volunteers and older people.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held on Tuesday 27 and Wednesday 28 May 2025.
 
REF-221402

Responsible to: Head of Growth
Team: Engagement
Place of work: Home-based (within specified geographical area)
 
Benefits

• Salary – £13,500 per annum PTE
• 17.5 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
Job summary
 
Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services,
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects

 
Engagement officer tasks and requirements

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
• Carrying out any other reasonable tasks assigned to you by your line manager.
• You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.

 
Knowledge, skills, and attributes
 
Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills
• Organised and methodical approach to work with strong administrative skills
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• Able to work your own initiative as well as collaboratively as part of a team
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

 
Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
 
REF-221403

Responsible to: Engagement Team Manager
Team: Engagement
Place of work: Home-based (within specified geographical area)
 
Benefits:

• Salary – £27,000 per annum
• 35 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
Job summary
 
Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services,
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects

 
Engagement officer tasks and requirements
 

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
• Carrying out any other reasonable tasks assigned to you by your line manager.
• You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.

 
Knowledge, skills, and attributes
 
Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills
• Organised and methodical approach to work with strong administrative skills
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• Able to work your own initiative as well as collaboratively as part of a team
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

 
Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
 
REF-221405

We have an exciting opportunity for a new member of staff to join Transport for All and support the delivery of our vision: Transport Justice for All Disabled People. 

This role will lead on securing income from trusts and foundations for our projects and programmes. You will help to ensure that Transport for All remains financially sustainable, and can grow to meet the needs of our community. You’ll also drive cross-organisational use of the CRM database.

Importantly, you’ll understand how to communicate about a Disabled People’s Organisation without our community being stereotyped as ‘inspirational’ or ‘vulnerable’ – taking a social model approach and aligning with our organisational values. 

We’re looking for someone with experience of broad-base fundraising, significant success in trusts and foundations fundraising, and skills and experience in databases. 

About Transport for All

Transport for All is the disabled-led group breaking down barriers and transforming the transport system so disabled people can make the journeys we want, with freedom, dignity, ease and confidence. We work with our members to campaign for change, influencing governments, industry and the public.

Your responsibilities

1. Fundraising strategy (10% of time)

· Work with the CEO and Senior Leadership Team to set and deliver the fundraising strategy.

· Work across teams to identify opportunities to create projects and seek funding.

· Ensure all fundraising activities comply with legal and regulatory requirements.

· Report regularly to the Finance Committee and Board.

2. Trust and foundations fundraising (60% of time)

· Work with the Senior Leadership Team to identify projects and core costs for funding and develop realistic budgets.

· Craft compelling applications to secure funding.

· Develop and maintain strong relationships with key funders.

· Work across teams to ensure continuation funding for existing projects and costs where needed.

· Manage grants from existing trusts and foundations, ensuring grant requirements are met, and reports are on time, accessible and demonstrate impact.

· Manage the trusts and foundations pipeline, keeping up to date records at all times.

3. Database management (20% of time)

· Ensure the CRM supports funding monitoring purposes and staff can use it for this purpose.

· Continually champion and develop the CRM so that it is accessible to all staff and meets the requirements of all teams.

· Work with the Communications and Engagement team to put in place good stewardship of members, advice service users and other contacts via the CRM.

· Put in place supporter journeys that provide excellent stewardship.

4. Wider fundraising (10% of time)

· Explore, test and evaluate wider fundraising opportunities. This could include appeals, corporate fundraising, events, individual giving and legacy giving.

· Support the Training, Research and Consultancy team with bid and proposal writing on an ad hoc basis.

5. General (at all times)

· Undertake any other tasks, duties or projects which may arise from time to time which are in line with the general level of this post and as instructed.

· Undertake occasional evening and weekend work as required, and take responsibility for arranging time off in lieu with your manager.

· Line manage and supervise members, contractors and staff as required.

· Work within the Social Model of Disability.

· Work in adherence to Transport for All’s values and staff policies.

· Maintain confidentiality.

· Attend staff meetings as needed.

Skills

We’re looking for someone who:

· Has experience of fundraising, particularly from trusts and foundations, preferably including significant, multi-year grants

· Has strong research skills and enjoys identifying funders and their priorities

· Can construct realistic budgets and work with colleagues to craft project proposals

· Has a track record of securing funds for social justice causes

· Has excellent persuasive, value-based communication skills, both written and verbal

· Understands data protection and fundraising compliance and good practice

· Understands the potential for a good CRM to add value, and is confident about helping other team members to use a database to help their work

· Can manage a mixed workload with conflicting priorities

· Has strong organisational and time management skills

· Has a commitment to and understanding of the social model of disability, and disability justice

We particularly welcome applicants from disabled people. This explicitly includes those of us who are Deaf, neurodivergent, chronically ill, have a mental health condition, have age-related impairments, and people with both visible and non-visible impairments.