Community jobs

We have an opportunity for a Customer Service Operations Manager, to join the team at SNG on a fixed term basis for 12 months.

You'll be based from our office in Hertford, combining office and home working to ensure a positive work/life balance. 

The starting salary is £40,000 - £45,000 depending on experience.

The Role

As a Customer Service Operations Manager you'll lead the Customer Services team to deliver a consistent, high-quality service “right first time” for our customers and maintain high data quality in our customer data sources. 

You will lead customer services through a period of transformational change to ensure the centre-led approach is embedded and consistently delivers a great customer experience across all channels.

Your responsibilities will include:

• Driving continuous improvement across Customer Services in line with best practice and delivering tangible benefits to the customer and the business
• Optimising customer contact across each channel, through a focused approach in meeting customer demand
• Ensuring the team deliver to KPI's in line with the business and customer needs resulting in an exceptional customer experience
• Managing the Customer Contact team with a focus on articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement
• Ensuring clear and consistent data is captured relating to customer queries in line with GDPR guidelines, and using any data trends to support business decisions and continuous improvement

What we're looking for

You should have previous experience in a similar role, and be able to demonstrate experience of leading large customer services teams in a multi- channel environment.

You'll also need:

• The ability to inspire, support and develop others to optimise their performance
• Experience in improving productivity performance and enhancing processes
• Evidence of excellent customer service achievements in a delivery environment
• Strong stakeholder management skills with demonstrable ability to engage and influence others to deliver the best outcomes
• Excellent communication, interpersonal & influencing skills
• A track record of meeting deadlines and working effectively with others

About us

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

We have some great benefits at SNG, including: 

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Influencer & Digital Partnerships Officer will strengthen Muslim Aid’s presence across the leading social platforms. In this role, you will be responsible for identifying, building, and managing long-term relationships with influencers, content creators, brand ambassadors, and digital partners to amplify Muslim Aid’s campaigns, appeals, and brand awareness. You will play a pivotal role in connecting with new audiences, particularly within the Muslim community, ensuring that our message resonates authentically and inspires support for our humanitarian work.

About the Role:

1. Identify and onboard influencers, creators and digital partners that are aligned with Muslim Aid’s values
2. Build and maintain strong, long-term influencer relationships to support campaigns and appeals.
3. Align collaborations, partnerships, and promotional opportunities with pre-approved fundraising qualifiers
4. Provide influencers with the information they need to leverage marketing campaigns across social media channels.
5. Collaborate with the communications and fundraising teams to align influencer content with appeal and campaign objectives.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role

To be successful in this role, you will need:

1. Proven experience in influencer marketing, digital partnerships, or social media campaign management.
2. Strong understanding of influencer marketing trends, engagement metrics, and campaign reporting.
3. Experience writing for social media, websites, and blogs.
4. Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
5. Creative thinker with passion for humanitarian causes and engaging audiences through digital storytelling.

Why you should apply:

Join Muslim Aid as an Influencer & Digital Partnerships Officer and help amplify our message across leading social platforms. You’ll build meaningful relationships with influencers, creators, and digital partners to expand our reach and inspire support for our humanitarian work. If you’re passionate about digital engagement and authentic storytelling, apply now to help connect Muslim Aid with new audiences and create lasting impact.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• ·2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.

You will be joining the newly formed Opportunities Team which has been designed to be holistically focussed on the growth of giver engagement, Partner engagement and thought leadership. Stewardship is often a surprise to new and potential clients and partners as they learn the breadth and depth of the services we can offer them, their families, their churches and the ministries they love. The Opportunities Team seeks to serve whoever we meet and triage their needs to the right expert in the Stewardship family. 

In this role you will work as part of our Opportunities Team to invite people into the community of generous Christian givers in the UK and serve UK Churches with support services and giving needs. You will attend events, speak on behalf of Stewardship and deliver content with excellence. You will have the opportunity to support the growth of Stewardship over the coming years as we identify new clients to join the ecosystem that enables Kingdom ministry to happen all over the UK and around the world. 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

· Undergoing course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

ROLE OVERVIEW

We are seeking a compassionate and highly organised individual to support the religious advisory services at Manchester Community Centre. This is an administrative and coordination role, helping individuals and families to access appropriate guidance from the Centre’s qualified religious advisors. The postholder will manage appointments, maintain case records, and ensure the smooth operation of our community-facing services.

ESSENTIAL RESPONSIBILITIES

· Conduct initial meetings with individuals and families to evaluate their needs and direct them to the appropriate internal service.

· Provide information and support.

· Liaise with religious advisors and consultants to coordinate case referrals.

· Provide all admin and secretarial work for Manchester Shariah Council.

· Maintain accurate records and manage bookings for all consultants and Manchester Shariah Council members.

· Plan, manage, organise and oversee all social and Shariah services and activities

on a day to day basis.

ESSENTIAL SKILLS

Active listening: This entails listening, paying attention to and recording what clients tell you while demonstrating this through appropriate body language and responses.

Boundary setting: The nature of the work means it is easy to get emotionally involved in certain cases. Setting boundaries ensures that professional lines are not crossed and keeps you focused on the end goal.

Sound judgment and ability to refer cases appropriately.

Communication: The job entails communication with a variety of people in a number of different ways, either by talking to clients face-to-face or over the phone, presenting cases to consultants, or making written referrals. All communication must be clear and articulate in order to be understood.

Ability to work with individuals from a variety of cultural and social background.

Proficiency in using IT systems to manage casework and correspondence.

Excellent organisational and time management skills.

Ability to remain resilient and maintain professional boundaries in sensitive situations.

REQUIRED QUALIFICATIONS AND EXPERIENCE

· A Diploma/Degree in Shariah Law.

· Previous working experience in Shariah Law related fields and/or Shariah Courts in Muslim countries.

· Familiarity with UK Law and/or Common Law, safeguarding frameworks and community structures to ensure compliance with UK legal framework.

· Experience working with families, women and children in a culturally sensitive setting.

· Fluent in English (essential).

WORKING HOURS

Monday-Saturday

10am-4pm (36 hours)

The England Awards for All Team have several Funding Officer vacancies (fixed term until both 31 August and 31 October 2026). The successful candidates must be based near to and be able to easily travel to either Birmingham or Newcastle-upon-Tyne, as this role may require office working from time to time.

Working as a Funding Officer within the England Central Funding team, you will join our Awards for All Programme.

You will be assessing applications for funding from a wide range of customers, dealing with grant management and related queries and looking at risk management. This will include contact directly with grant holders and applicant organisations and with a range of colleagues. You will have a strong understanding of our vision and our commitment to equity, diversity, and inclusion. You will manage your own caseload.

Interview Date: Week commencing 17 November

Location: Working from our Birmingham or Newcastle-upon-Tyne office/hybrid working.

If you would like an informal conversation about this role, please contact us.

Any questions about the recruitment process, please email the recruitment team. 

On application, please align your supporting statement to the criteria below

Essential:

• Ability to analyse a range of information in order to make evidence-based judgements, to challenge when appropriate and to manage risk.
• Strong listening, written and verbal communication skills.
•  Ability to learn and apply a variety of detailed processes and technology systems (MS office and Salesforce).
• Good planning, organisation and time management skills. Managing your workload to meet targets and handle competing priorities.
• Ability to build and maintain effective relationships, working within a large team and demonstrating a strong commitment to equity, diversity and inclusion.
• Confidence to continually seek and act on feedback to evaluate and improve your own performance.

Desirable:

• Understand the communities we work with and how we make a difference through our funding
• The ability to understand and assess data and financial information

Equal Opportunities (standard text)

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – we are committed to equity, diversity and inclusion and work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. We are committed to being an inclusive and great place to work, and recognise our people come from diverse backgrounds.  As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (B.A.M.E) backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds.

We are proud to be a Disability Confident Employer. We welcome applications from disabled people and will proactively make reasonable adjustments if needed through the recruitment process and during employment. This can be related to a physical and mental health conditions.

Funding Policy and Practice Manager – Two permanent roles

The National Lottery Community Fund is seeking to build the capacity and capability of its Funding Policy and Practice team with several new Funding Policy and Practice Manager roles.

The Funding Policy and Practice Manager role is housed in the Funding Policy and Practice team within the Funding Strategy, Innovation and UK Directorate. The team is responsible for ensuring our Fund-wide funding policy and internal practice delivers our It Starts with Community strategy, enabling funding that makes the greatest possible difference to communities, whilst recognising the wider regulatory and strategic considerations associated with the distribution of public money.

Working with the Head of Funding Policy and Practice, you will play a key role in developing our Fund-wide funding policy and practice which supports five distinct funding portfolios: Wales, Scotland, Northern Ireland, England and the UK portfolio that spans the four countries.

You will work with internal and external stakeholders to ensure that our funding policies, which set the direction on who we fund and what we fund are fit for purpose. You will also support developing our funding mechanisms, the how we fund, and deliver some aspects of regulatory compliance such as our Funding Controls Framework. The practice aspect of the role will see you developing guidance and supporting funding teams to turn policy considerations into practical realities for our funding colleagues, customers and the wider civil society sector.

You will help to ensure that our funding policy and practice is “for everyone”: we’re looking for someone who recognises that our commitment to equity and fairness in our grant making flows through all we do.

You will have an eye for identifying internal and external insight that has the potential to inform our policy and practice direction. You will connect with internal colleagues and hold some external relationships, collaborating to formulate well-considered policies that are aligned with our strategic ambitions. You will work with teams across the Fund to ensure these policies are established and effective in practice. From time to time you may develop broader policy and practice positions that affect the whole of The Fund.

The right person for this role flourishes in complexity and relishes the challenges of finding the best path through overlapping and often competing agendas. They are adept at managing a diverse and ever-changing workload, and setting their own priorities in response to insights from a wide variety of sources, including our grant-holders, colleagues, senior management team, and external stakeholders.

Key responsibilities may include:

• Revising existing or developing new funding policy and practice positions and guidance within governance frameworks.
• Managing policy and practice relationships with internal and external stakeholders to ensure that our position and practice is robust and delivering our It Starts with Community strategy.
• Developing policy and practice around our funding mechanisms.
• Providing advice to colleagues to ensure they are operating within our policy and practice positions.
• Ensuring regulatory compliance such as through our Funding Control Framework.
• Representing the Fund at external meetings.
• Exploring developments in philanthropy and civil society to help improve The Fund’s grantmaking.

Interview date: 20th and 24th November, Virtual

Location: UK-wide - We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

We will be hosting a briefing session on: Thursday 23rd October 11am, to register or ask any questions please email us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

• Ability to quickly develop a good understanding of new and complex topics, including an understanding of the internal and external funding environment and the implications for your work
• Strong management skills, including ability to set direction on the projects you own, while balancing cross Fund sensitivities and priorities
• Ability to balance complex and competing perspectives, manage risk and deliver a practical solution which aligns a position to operational realities
• Good understanding of when to escalate questions and challenges to senior colleagues
• Strong engagement and collaboration skills, able to work with a range of people and employ transparent ways of working to shape and deliver your projects
• Good analytical skills, able to draw on data and qualitative evidence internally and externally to inform your work
• An understanding of the funding environment for civil society organisations and ability to understand the implications of developments in the wider environment for your work. 

Desirable Criteria:

• Understanding of the implications of the Fund’s status as a public body for funding policy and practice

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition). 

It’s an exciting time to join the Philanthropy and Marketing Team at SCF.

After investing in our Philanthropy and Marketing capacity, we’ve grown fundraising income by 60% and added almost £4 million to SCF’s endowment since 2021.  We’re about to launch a new 10-year strategy with ambitious plans to grow our endowment to £35 million by 2035 to significantly increase the funding we can provide our communities for generations to come.

This role will be key to our growth, particularly from gifts in Wills. We’re looking for someone passionate about delivering an outstanding donor experience that will ensure our supporters feel engaged, inspired and motivated to give through SCF to build stronger communities in Somerset.

We need someone who can confidently create and deliver fundraising strategies for growth, using data and insight to inform and evaluate their success. You’ll be methodical and analytical, confident balancing multiple workstreams and have superb attention to detail. And you’ll be a great communicator, able to effortlessly write clear and compelling copy that’s tailored to our audiences.

Responsibilities

• Lead SCF’s legacy fundraising programme, working closely with the Philanthropy Director and Senior Marketing Manager to create and deliver a legacy fundraising strategy.
• Lead on the creation and delivery of a stewardship framework to deliver an outstanding donor experience for SCF’s supporters and partners, including fundholders, corporate partners, charitable trusts, legacy pledgers and individual donors.
• Lead on ensuring the team are making best use of Salesforce to support effective portfolio management and reporting, and maintaining high-quality data.
• Lead on the delivery of our annual Fundholder Impact Reports, working collaboratively with the wider team including Finance and Programmes and embedding more efficient use of CRM and AI to support this.
• Work with our Senior Marketing Manager to create and deliver a high-quality stewardship events programme, including our Annual Celebration, donor visits to charities and research and insight events tailored to the interests of our supporters and partners.
• Work with the Philanthropy Director and Senior Philanthropy Manager to refresh and grow our mid-level giving programme, reviewing our existing donor base, embedding stronger donor journeys, and undertaking research and data analysis to explore new opportunities such as next-generation philanthropy.
• Lead on the delivery of SCF’s Surviving Winter Appeal and any ad-hoc emergency appeals.

More about working for us

Our values: We’re a values-driven team and organisation, and they underpin our culture, identity and everything we do.

Diversity, equity and inclusion: Together we’re creating a culture where everyone, from any background, can do their best work and bring their whole self to work. We’re also working to ensure the voices of those we support inform everything we do. We would especially welcome applications from minority ethnic people, people with disabilities, younger people, LGBTQ+ people and people with ‘lived experience’ relevant to our work. 

Flexible working: Our work is really important to us, but so is the rest of your life. We offer flexible working that means you can choose hours that work for you and choose a blend of working in the office, at home, or out and about.

Pension: We’ll match your pension contributions up to 5% to help you save for your future.

Enhanced Family Leave policies: We offer an enhanced family leave policy for all employees, including Enhanced Maternity, Paternity, Shared Parental and Adoption Leave.

Ready to lead bold, place-based change in Bradford?
This is your chance to shape one of the UK’s most ambitious community-powered initiatives—Act Locally.

We’re looking for a dynamic leader who thrives at the intersection of strategy and grassroots action. You’ll connect schools, services, and communities to co-create solutions that improve life chances for children and families.

This role requires someone who thrives in fast-paced, evolving environments and brings a ‘start-up’ mindset to working in a small but ambitious team. You’ll be equally comfortable facilitating strategic conversations with senior leaders and rolling up your sleeves to support grassroots initiatives in local neighbourhoods. 

Why Join Us? 

Because you want to be part of something bigger. We are a collective impact charity driving long-term change across Bradford by focusing on what matters most—children’s education, health, and future opportunities. 
 
This is a rare opportunity to help shape the future of a growing charity at the heart of one of the UK’s most ambitious place-based partnerships. You’ll bring your skills and personality into a close-knit team with big ambitions and a powerful network of partners. 
 
As we move to scale-up, this role offers the chance to influence strategy, build deep relationships across sectors, and be part of a story that’s bigger than any single programme. If you're energised by complexity, creativity, and community, we’d love to hear from you. 

Our peer led crisis service in Bury provides peer support and practical support, face to face or via telephone on a one-to-one or group basis for adults experiencing a mental health crisis in our community. The service started in 2021 and has received year on year funding increases due to the success we have had. We are expanding our service so we now have a vacancy for a new Service Lead position within our team.

The Service Lead position is an exciting opportunity to join our well respected metal health charity and help shape this growing service. This is very much a lead from the front role, our service leads hold frontline responsibilities as well as their management responsibilities. You would be the 'go to' person on a day to day basis when on shift in the crisis service. You would be responsible for:

• Overseeing the day to day functioning of the service
• Line-managing, nurturing and developing your team
• Working with your fellow Crisis Service Leads, and the senior leadership team of the charity, to develop and evaluate the service
• Provide therapeutic face to face, and occasional telephone crisis support, through a mutual negotiation of the visitor’s needs, within the service.

We are looking to recruit someone with personal experience of mental distress as this is a peer role. The successful candidate will also have experience of working with people with mental health problems, which should include experience of working with people at risk of suicide and self-injury.

We are looking for someone with a great combination of skills. You will need to have proven experience of managing and leading a team or service, and great therapeutic skills, with the ability to support and develop a team. You'll be joining a friendly and supportive team which is committed to providing the best support possible.

If you are interested in applying or for more information please read the attached application pack.

• 34 hours a week
• £30,056 actual
• 24 month fixed term contract, subject to extension dependant on future commissioning
• Annual Leave Entitlement of 32 days
• Monthly Clinical Supervision and access to ongoing training opportunities paid by the organisation

Additional Information

• We are an equal opportunities employer. We welcome applications from all suitably qualified persons from all backgrounds.
• At BIG we are committed to creating and fostering a culture that promotes safeguarding and the welfare of the individuals we support. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with adults with care and support needs.
• This post is subject to an enhanced DBS check and satisfactory references.

About us:
We all need a purpose and want to make a difference in life. At Princess Alice Hospice, you’d have that opportunity. We’re rated outstanding by the CQC and provide specialist palliative care and support to a community of more than a million people living in the London Boroughs of Kingston and Richmond, and across a large part of Surrey. However, we don’t take our success for granted and are constantly challenging ourselves to do better.

 As we look ahead with our 2030 plans, our vision remains the same - that everyone in our communities will have the best care and support before, during and after death. In these times of uncertainty and change, our plans empower us to adapt and evolve while staying true to our long-term vision - meeting the ever-growing demand for our expertise and compassion. Our I-CARE values – Integrity, Compassion, Accountability, Respect, and Excellence guide everything we do, and we’d expect that you’d embrace and live up to them.

About the role:

We are looking for a Clinical Transformation Lead to drive and deliver strategic and operational transformation initiatives across Princess Alice Hospice, ensuring the highest standards of patient care and service innovation. The role will also help us deliver on our ambitious strategy to support more people who need our services and expertise.

You will lead on the design, implementation, and evaluation of clinical transformation projects, including our clinical strategy, working collaboratively and alongside multidisciplinary teams to embed sustainable change and continuous improvement, whilst ensuring the strategy aligns with our vision and objectives.

Engaging colleagues, volunteers, patients and families throughout the change journey, you will work with internal and external colleagues to identify opportunities for innovation and improvement in clinical services, ensuring best practice and evidence-based care.

We are open to a secondment as we would be happy to explore different options with the successful candidate’s organisation.

About you:

You will be motivated, have excellent communication skills and strong leadership capabilities. 

You will have a degree or diploma in health, management or a related field, and a high level of experience in leading and delivering successful transformation or improvement projects.

You will have experience of working with complex data and will be able to demonstrate excellent analytical skills ensuring robust analysis and clear presentation of data to a wide range of audiences. You will have experience of managing projects and / or programmes in complex organisations and a track record of delivery. You will be comfortable with preparing reports in different formats, and be confident in reporting to executives and Trustees on delivery and impact.

The role works alongside clinical teams to lead, develop and embed changes. You may or may not be a clinician, but it is critical that you understand how clinicians work.

You will be supported in your efforts by our experienced central change team, along with our established approach to managing change and change processes.

As well as joining a caring organisation where you will be able to make a difference for our patients and their families, some of our employee benefits include:

• 27 days’ annual leave plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• educational and professional development opportunities (we have an on-site Education Team)
• monthly group reflections via Schwartz Rounds sessions
• free on-site parking
• tranquil Hospice grounds
• subsidised meals at our on-site restaurant
• Employee Assistance Programme
• access to the Blue Light Card discount scheme
• Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
•  Excellent changing facilities (with showers, fresh towels, and hairdryers)
• wellbeing care - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

If you are enthusiastic, passionate, personable and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you!

For an informal discussion about the role please contact Lesley Munro, Deputy CEO and Director of Patient Care and Communities.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. 

Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us. 

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Fundraising Manager

Hours: 37 hours a week

Salary: £44,100 per annum

Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base with home working.

Closing Date: 12th November 2025, midday 

*We reserve the right to close this vacancy early if we receive sufficient applications, so please apply as soon as possible. Unfortunately, we’re unable to offer sponsorship – you must have the Right to Work in the UK.

Are you and experienced fundraiser that can hold and deliver a strategy?

We’re looking for an experienced fundraiser who can work alone and confidently to shape and grow our fundraising income.

At Age UK West Sussex, Brighton & Hove (AUKWSBH), we’re proud of the difference we make but we know we can’t stand still. With an ageing population and increasing demand for our services, we’re looking for a highly experienced Fundraiser Manager to help us grow our voluntary income and deepen our impact even further.

This is a pivotal role, leading the development and delivery of a sustainable fundraising strategy that supports our mission to help people love later life.

You will initially work alone as we shape and grow the team going forward. You’ll be confident and assertive in working across the different fundraising income streams and with your knowledge and experience, guide us on what we need to do next.

The role involves developing local relationships, a strong understanding of West Sussex, Brighton and Hove and its communities is essential. You’ll spend time in our centres and communities, building connections and raising our profile locally, so applicants must be based in or very familiar with the area.

What You’ll Do

• Raise at least £500,000 in new money per annum, with a robust fundraising plan.
• Be an exceptional storyteller and writer, who can translate our impact into powerful cases for support across applications, campaigns and donor appeals.
• Shape the future of fundraising at AUKWSBH, advising on priorities and helping to grow the team. 

What You’ll Bring

• Knowledge and expertise in all areas of raising voluntary income, knowing where to spend time and energy for an organisation of our size and location.
• Confidence and compliance of fundraising best practice, fundraising governance and law.
• The ability to work independently, with the scope and ambition to grow the fundraising function and resources over time, including the possibility of line managing staff in future.

What We’ll Offer

• An opportunity to create lasting impact across a well-loved and ambitious organisation.
• A vibrant, values-driven culture where your voice and work matters.
• A flexible, supportive team with big plans and a collaborative mindset.
• Hybrid working, with the option to choose your main base from one of our centres (Brighton, Haywards Heath, Horsham, Burgess Hill or Bognor Regis), with the option of home working.

Benefits

We value our team and offer a brilliant benefits package, including:

• Flexible working options
• Ongoing professional development
• 28 days annual leave + bank holidays (pro rata for part-time roles)
• Blue Light Card eligibility
• BUPA Employee Assistance Programme (EAP)
• 4% auto-enrolment pension with life assurance
• Cycle to Work Scheme
• Electric Vehicle Scheme

How to Apply

To apply, please read the full Job Description and get to know us at Welcome to Age UK West Sussex, Brighton and Hove. Then submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We embrace innovation (yes, AI too!), but most importantly, we want to hear your voice.

Alternatively you can download our application form Age UK West Sussex, Brighton & Hove (aukwsbh) current vacancies.

Please note applications without a cover letter will not be shortlisted.

As a Disability Confident employer, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. If this applies to you, please indicate this clearly in your application.

We are unable to accept sponsorship applications and you will need the Right to Work in the UK.

The successful applicant will be subject to satisfactory references and DBS check.

Who We Are

At Age UK West Sussex, Brighton & Hove, we’re on a mission to change the way we age. As a local, independent charity and proud network partner of the national Age UK, we’re the go-to for expert guidance and support in later life. Whether it’s tackling issues like poverty, ageism and loneliness or helping people stay healthy, independent, informed and connected—we ensure that no one has to navigate later life alone.

Through our advice services, wellbeing programmes and vibrant community centres, we empower older people with the support, companionship and activities they need to live life to the fullest. Our VIP values—Valued, Included, Passionate—drive everything we do, creating welcoming spaces where everyone feels heard and respected.

If you want to make a real difference, come and join us.

Equity, Diversity & Inclusion

We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We believe in removing barriers so that everyone, regardless of background, age, or ability, has the opportunity to thrive.

As part of our commitment to the Disability Confident programme, we actively support applications from disabled candidates and ensure fair, inclusive recruitment practices. We offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. We also value the experience and contributions of older workers and are committed to age-friendly employment practices that support people at every stage of life.

We encourage individuals to let us know about any reasonable adjustments they may need, whether during the application process, interviews, or in the workplace, to ensure an inclusive and accessible experience for all applicants.

If you require any adjustments during the recruitment process, or need support with your application, please let us know.

Fundraising Coordinator

Bexley Deaf Centre (BDC) is a small and dynamic, well-established charity which has been serving the borough since 1994. Our work is focussed exclusively on supporting people who are Deaf or hard of hearing. We work to raise awareness, break down barriers and promote understanding within the community.

This is an exciting time to join our organisation; we are about to launch an ambitious new 5-year strategy (supported by our fundraising strategy) and are actively expanding and developing the support and services that we provide. 

We are looking for a dynamic and driven Fundraising Coordinator who can lead on our fundraising initiatives, support with the development of new projects and organisational change to facilitate the growth of our services.

This exciting fundraising role will include:

·       Assisting with developing and implementing fundraising strategies to enable us to diversify our funding streams

· Identify and evaluate opportunities for new projects, developing proposals, establishing timelines and budgets

· Work closely with the senior leadership team to identify areas for growth and increasing capacity

· Support the growth of the organisation and change required to deliver our fundraising strategy 

Experience of working with Deaf people or knowledge of the Deaf community would be an advantage but not essential.

Employee benefits:

• Workplace pension scheme
• Annual leave of 5.6 weeks per year, additional time off at Christmas plus some public bank holidays
• Flexible approach to working arrangements 
• All staff are encouraged and supported to engage with further training and CPD opportunities
• Health and wellbeing - access to employee assistance programme
• Discounts at local shops and restaurants (through Blue Light Card)

For futher information and the full person specification, please refer to the attachment below

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Engagement and Development Manager
Location: The Bay Foodbank, NE29 6BA
Hours: Full time (40 hours per week)
Salary: £31,592.78

At The Bay Foodbank, we believe no one in our community should go hungry or face crisis alone. We provide emergency food support, reduce food waste, and work with partners to build a stronger, more resilient community.

We are now looking for an Engagement and Development Manager to join our Senior Leadership Team. This is an exciting opportunity for someone who is passionate about community impact, experienced in stakeholder engagement and fundraising, and ready to help shape the future of the foodbank.

About the Role
As Engagement and Development Manager, you will:
 Lead on fundraising and income generation, developing strategies to secure support from donors, grants, community events, and corporate partnerships.
 Build and nurture relationships with partners, supporters, volunteers, and the wider community.
 Develop and deliver marketing and communications campaigns to raise awareness of our work.
 Support organisational growth through strategic planning and operational improvements.
 Provide line management to staff, supporting their development and fostering a collaborative culture.

This role is central to ensuring the foodbank remains financially sustainable, operationally effective, and deeply connected to the community we serve.

About You
We are looking for someone who has:
 Experience in fundraising, stakeholder engagement, or communications.
 Strong relationship-building and leadership skills.
 The ability to manage projects, prioritise, and work under pressure.
 Excellent communication skills, both written and verbal.
 A positive, professional, and engaging approach.

Experience in the voluntary/community sector and a full driving licence are desirable.

Why Join Us?
You’ll be joining a dedicated team that believes in creating real change and supporting people when they need it most. You’ll be making a real, meaningful and instant impact on peoples lives.

If you are motivated, proactive, and ready to make a difference, we would love to hear from you.

Closing Date: Monday 27th October 2025
Interviews: Tuesday 04th - Wednesday 05th November 2025.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible

The role is a full time and permanent position. This role is based at our Bloomsbury campus with flexibility to work from home on an 80/20 basis (80% working from the office). 

We are looking for a Commercial Marketing Coordinator to coordinate and support the commercial marketing activity of the Students’ Union. The Union operates multiple commercial services, including bars, cafés, shops and a gym. As the Commercial Marketing Coordinator, you will work with different teams and managers to develop innovative and effective marketing campaigns which are aimed at increasing engagement and revenue in relation to our commercial spaces. The successful candidate will also coordinate the successful delivery of these impactful and creative marketing campaigns across the Union. The role holder will be a brand champion and support departments in the successful application of our brand.

Do you have a good working knowledge of effective marketing practices and have carried out successful marketing campaigns? Have you got experience of working in higher education or a fast paced customer focused environment? If the answer is yes, then we want to hear from you.