About the role

The role provides residents with complex needs a personalised case management support to help them be reconnected, turning assessments into a practical action plan which fully involves the resident.  They will ensure that the work they do is properly recorded and as appropriate is entered clearly onto CHAIN.

About you

To be successful in this role you will need to have a demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending, substance misuse, and complex needs. You will also need good IT skills (particularly Microsoft Office packages) and an awareness of issues facing single people that experience homelessness or rough sleeping.  A proven track record working within local authority, volunteering, independent, charity or a social housing association is also a real advantage.

It would be an advantage if you had a full current driving license and a successful track record in developing services in response to changing needs and demands.

Key skills:

• Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
• Ability to interpret and communicate the meaning of legislation, policy, guidance, research, and information on best practice
• Sound knowledge and understanding of the issues affecting supported housing and vulnerable customer groups
• Qualifications relevant to supporting vulnerable adults

This position does require an ability and willingness to work shifts including evenings, weekends, and waking night shifts on a rota basis.

About applying

Our people are the key to our success. We aim to attract a diverse community of employees and volunteers from a broad range of backgrounds, demographics and cultures, and create an inclusive environment in which everyone can succeed and flourish. We want to foster a culture in which everyone is united around our shared vision, values and common purpose, and in which individuals are active participants and stakeholders in our success.

During the COVID-19 pandemic face to face interviews may be substituted by video conferencing interviews to respect social distancing and keep people safe.

The closing date given is a guide only. There may be some occasions where we might have to close a vacancy once enough applications have been received. Therefore, we ask you to submit your application as early as possible to avoid disappointment.

Due to high volumes of applications, we are unable to respond to applicants who are not shortlisted for an interview.

To have an informal discussion about this opportunity, discuss support for disabled applicants or to find out more about our commitments to diversity and inclusion please contact the People Team.

This post is subject to an Enhanced DBS check.

Wandsworth Community Empowerment Network (WCEN) and Citizens Advice Wandsworth (CAW) work in partnership to deliver the Help Through Hardship Crisis Project. This award-winning project has been funded by the National Lottery Community Fund since 2016, three years’ continuation funding has now been agreed from 2020 to 2023.

As part of this project CAW and WCEN have developed an Advice First Aid training programme which provides a two-day course for community and faith groups, alongside voluntary sector and statutory agencies. The sessions provide an introduction to key advice issues; how to spot problems, and signpost and refer people to local services for support. Following the training programme participants are encouraged to use their new skills within their community setting. This exciting new role will support community and faith groups to do this.

We are recruiting an Advice First Aid Community Worker to support key community and faith partners to co-produce Advice First Aid delivery within their community setting. When Covid-19 allows, the postholder will be based mainly in community settings and the WCEN offices, and 1 days a week based at CAW offices and training as a telephone assessor.

Role purpose:

1. To co-produce Advice First Aid sessions with a variety of community and faith groups
2. To develop a model of Advice First Aid in Community settings
3. To provide capacity building support to the Advice First Aid partners to enable them to effectively implement Advice First Aid, make appropriate referrals to CAW, and monitor and report on their work
4. To support Advice First Aid partners to develop as a network, sharing experience, learning and best practice
5. To provide the key link between Citizens Advice Wandsworth, WCEN and the Advice First Aid partners

MALE ASSISTANT YOUTH & COMMUNITY WORKER

Background:

The vision of St Alban’s Fulham is to see a great awakening of faith in Jesus, transforming Fulham and beyond and ever since the church was re-opened 10 years ago as a church plant from
Holy Trinity Brompton, young people have been one of the key priority areas for us as we work towards that vision.

To give you a snapshot, over the last year, St Alban’s Fulham has supported 135 young people (60% male) through weekly youth clubs, sports activities, holiday programmes, mentoring and support. We have built strong partnerships and trust in the local community. We currently work in collaboration with the council, police, local schools, Youth Offending Team and other key community stakeholders.  As result we have seen our youth provision make a considerable difference in the lives of local young people, seeing them grow in confidence, and build new friendships. The majority of young people live on the council estates adjacent to the church and are a focus for our projects.

We deliver a weekly discipleship group and offer termly events for young people to explore faith. Throughout the year St Alban’s Fulham supports three local schools by providing assemblies and offers courses in ‘healthy relationships’.

The projects are led and co-ordinated by a full time female Youth and Community Worker along with a team of local volunteers. Despite the challenges of 2020 we were still able to fulfil many of our objectives and have continued supporting young people online, outdoors, and in small groups.
 

Overall Aim of this post:

We are looking to recruit a dynamic Male* Assistant Youth and Community Worker who can help us expand the success of existing youth work, enabling us to take it to the next level in terms of depth and relational support, scope of programme, and scale of reach.

60% of those who engage with our projects are young men, and so this role will enable us to create belonging, community, and support for these young men. The role would be a perfect opportunity for anyone looking to deliver and grow in relational, evangelistic youth and community work, as well as gain experience working in a church staff team.

Specific Duties & Responsibilities

Reporting to and working with the Youth and Community Worker, the Assistant Youth and Community Worker will:

• Be part of St Alban’s Staff team and Youth team
• Support planning and delivery of weekly outreach project on Thursday evenings.
• Help to create positive places of belonging and pastorally support and disciple young people who we connect with through the youth and community work.
• Plan and deliver positive youth activities, overnight residentials, and community events.
• Offer mentoring support on a one-to-one basis with young men.
• Assist in planning and delivery of weekly church discipleship groups
• Innovate new ways of engaging with the youth and local community

The Assistant Youth and Community Worker will also be expected to attend and be part of the worshipping community at St Alban’s, Fulham.

Preferred Attributes

The Assistant Youth and Community worker will be able to demonstrate these attributes:

• Christian commitment **
• Experience in community youth work in an urban setting.
• Strong interpersonal skills and ability to build appropriate relationships
• Experience in discipling young people
• Ability to work both as part of a team and under their own initiative
• Relaxed, fun, good sense of humour

*This role has an occupational requirement for applicants to be male. This is due to the nature of the role, the majority of one-to-one work being with vulnerable young males, and having to occasionally work overnight on residential trips.

**This role has an occupational requirement for applicants to be a Christian.

We are actively encouraging applications from people of all ethnic backgrounds and minorities and underrepresented groups.

Benefits

We are flexible on these details and would prefer to have a conversation with someone to explore what’s possible so if you have any questions please do get in touch. 

Recruiting 8 Enhanced Support Workers to join our Mental Health service in Westminster!

£18,000 per annum, 32 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Look Ahead's Shirland West Mental Health service is commissioned by Westminster City Council. The service comprises 3 complex needs sites which have staff cover 24/7, as well as 7 step down sites. Support staff will benefit from working in a dynamic service across multiple sites, and will support a range of customers with varying support levels.

Enhanced Support Workers will help enable vulnerable people living in a variety of different tenures to manage their tenancies/licences and move towards greater independence within the community by providing a flexible and individually tailored support package. This role requires working on a rota basis including weekends, shift pattern - 8am-4pm, 4pm-10:30pm.

Key Responsibilities:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Develop knowledge around the local mental health system to ensure customers receive the best treatment available
- Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience
Essential:
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

Desirable:
- Experience working in mental health

I am currently looking for a Community Mental Health Services Manager for Kensington and Chelsea Mind. Mind is the leading charity for mental health and provides information and support to improve the lives of people experiencing mental health problems.
The successful candidate will be responsible for managing, developing and delivering the organisation's portfolio of community mental health services. This is a senior management position, requiring a proven track record in leading managing and developing community mental health services for people with mental health problems and complex needs.
You will manage 4 direct service reports and a staff team of 11 individuals. The services are also supported by a team of casual workers and volunteers to build diversity and flexibility into service models.
Direct reports:
Adult social Care Training and Employment Services
Peer Support Service for Integrative Care
Advice Information and User Consultation Services
Community Training and Development Service

Main responsibilities and accountabilities:
To work with the senior management team to contribute to charity's strategic planning and directly manage the organisation's portfolio of mental health services
To provide day to day operational management of services, within scope and budget
To ensure the highest standards of working practice to ensure Mind's duty of care and the safeguarding of vulnerable adults
To meet and exceed contract terms to achieve positive recovery outcomes for service users and their carers
To work with the Director to develop new income streams and manage new contract services that meet the requirements of the organisation's strategy and business plan
To deputise for the Director in their absence
To ensure that defined and measurable standards and key performance indicators are agreed with team members for service delivery and that these are achieved
To ensure that services are monitored regularly by meetings with team members, engagement with client users, and analysis of statistical productivity data for submission to commissioners/funders
To assist the Director to seek opportunities for new developments new funding and new income streams for existing services
To assist the Director to explore new funding options, including tendering opportunities and lead or assist in the preparation of grant applications and bid writing for tenders
To maximise opportunities to work collaboratively with external providers
To assist the Director to develop and present new, fully costed, business cases and service proposals, as required
To project manage and mobilise the implementation of new initiatives, as agreed by the Director
Team Management:
To build, lead and manage a dynamic team of staff and volunteers to deliver Mind services
To lead and support staff to meet and exceed the charity's expectations for productivity, quality, continuous development and goal accomplishment, appraisal and personal development planning
To provide regular management supervision to staff in accordance with the Mind's supervision policy
To ensure that all managed services are adequately staffed, arranging cover for sickness, study leave and holidays when necessary and monitoring staffing hours and absences, as necessary
Engagement with external agencies and funders:
To ensure that funders are kept informed as required about activities, deliverables and service out-puts through regular monitoring reports
To build strong collaborative relationships and links with external agencies to maximise the potential for generating referrals and partnership working
To promote and represent the charity, its work and service user interests to all external agencies with which the team works
If you would like to receive an Information Pack for this role, and details on how to apply, please send your CV before the closing date to [email protected]

Closing date for applications: Friday 23rd April 2021

We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Age United in partnership with Age UK Kensington and Chelsea is delighted to be working together with West London CCG and Kensington and Chelsea Social Council to offer local residents innovative support to address their wider health and social care needs.

We currently have four vacant Social Prescribing Link Worker posts available. We are looking for individuals who are passionate about connecting communities with the tailored support they need to live independent and healthier lives, based within Kensington and Chelsea’s new Primary Care Networks. Link Workers provide connections between the GP and community services that can support residents to address their wider health and care needs.

The Link Worker programme is a national initiative from NHS England and NHS Improvement and we are seeking individuals with a background or interest in mental health, care, public health or voluntary sector services. Experience of providing a service to a broad age range including younger people would be beneficial for this role.

We are happy to discuss secondments from Third Sector organisations within Kensington and Chelsea. If you would like to discuss the role prior to applying, please visit our website for contact details.

Full training is provided.

How to apply

To apply please send your CV accompanied by a supporting statement which addresses the essential criteria in the person specification. 

Please note that CVs without a supporting statement will not be accepted.

We will be shortlisting for these roles on a rolling basis until the vacancies are filled. Interviews will be held remotely on Microsoft Teams.

Applications should be sent to Recruitment at Age UK Kensington and Chelsea. Please see the 'Work For Us' section of our website for further details.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

Tower Hamlets building Bridges is a family support service that has been present in the borough for several years, with a particular focus. The service exists to provide distinct support to families where a parent has a mental health need. Many of the families referred to the service have a high level of need and are living with a mental illness that has endured for many years. For some families this translates into a lack of prioritisation of children’s needs by the parent/s along with a range of parenting skills deficits. We provide a preventative home visiting service, which seeks to maintain the care of children in their own families and give emotional support and promote positive attachments between family members.

We are looking for an experienced Family Support Worker for our Building Bridges Service in Tower Hamlets. Your role will be to provide focussed intensive support to families where the parent / main carer have enduring diagnosed mental health difficulties. You will work alongside parents and their children mostly in their homes and offer practical and emotional support and creative responses to their needs (this will include help with developing household routines, parenting skills and behaviour management strategies). You will also work in partnership with Community Mental Health Teams and Children’s Social Care to further support these families.

To be successful you will have relevant experience of delivering interventions to families with complex needs/ACE and parental mental health, to promote positive outcomes for children, family resilience and wellbeing. You must share our commitment to working collaboratively with families, building on their strengths, whilst keeping a focus on the needs of children, and be able to work flexibly outside of normal working hours, when families need the support most.

Family Action welcomes applications from all sections of the community. We are committed to Equality, Diversity & Inclusion in all that we do and know that greater diversity will lead to even greater results for families and children.

What will we offer you?
We’ll offer you flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we’ll invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative, non-hierarchal organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.

To apply, please complete an application form and submit it to the email address specified in the advert. Please visit our current vacancies page to download an application pack and for further information. 

Closing date: 4th May 2021, 9am

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

We are looking for a dynamic and passionate community and resettlement coordinator. The purpose of this role is to ensure survivors exiting casework and/or accommodation support are connected with their local community. This is crucial to enabling them to become fully independent and continue to build safe lives upon exiting Ella’s’ services. Key aspects of this role include support work with survivors, volunteer management, relationship building and networking. It is a requirement of this job role that the post holder is female, under the Equality Act 2010.

You will be part of a small but dynamic organisation changing women’s lives, supporting and empowering them to build safe futures. As this is a new role within the organisation, you will have the opportunity to help give direction and vision to the work of Ella’s, and to work alongside a committed team.​

Please download the application pack for more information and details on how to apply, or go to our website.

Do you have a passion for London?

Are you passionate about reaching the most marginalised of London with the good news of Jesus?

Do you love the Church? Can you envision and equip others for outreach?

On any one night in London, as many as 300 people sleep rough. Are you passionate about showing Jesus’ love to, and sharing the good news of Jesus with some of the most marginalised people in London? Do you have the gifting, skills, and experience to contribute to and support our homeless ministry development in this role? Are you able to develop and sustain lasting relationships within a network of local churches and train volunteers in homeless ministry? If yes, then we would like to hear from you!

We are recruiting a Ministry Leader for Webber Street Day Centre and Hope Community Homes; Webber Street is a homeless Day Centre providing primary services to 50-70 homeless guests per day while Hope Community Homes is a mid-term supported housing project working to support formerly homeless men off the street. The role holder will lead and develop these ministries and train and equip their teams. They will also contribute to the training of other LCM outreach staff in homeless outreach ministry. They will collaborate with local churches to encourage their engagement in the ministry at Webber Street and Hope Community Homes, as well as support them in developing their own ministry to the homeless in their local community. This role will include the management of two teams of staff and volunteers.

The successful candidate will

• have a love for and a track record in evangelism amongst homeless communities in an urban setting,
• have an in-depth understanding of the complex issues and causes of homelessness,
• have a good knowledge of access to statutory and other support mechanisms available,
• have the ability to engage with churches and inspire church volunteers to get involved in this ministry,
• be a confident team manager, and
• contribute to the strategic development of LCM’s Homeless and Marginalised ministry.

Follow our link for further information and to download an application pack:

There is a general occupational requirement that the person appointed be an evangelical Christian.

This role is full-time and permanent with a starting salary of £22,887 per annum plus housing provided by the Mission.

Closing date for applications: Tuesday, 4th May 2021 at 12 midday.

First interviews will take place on 17th, 18th & 19th May 2021. Shortlisted candidates will need to be available on all dates, but will only be needed for one date, according to scheduling.

Second interviews will be held in early June 2021.

NAZ is looking to recruit an enthusiastic and dynamic individual to take up the role of HIV Peer Mentor Coordinator with people of Black, Asian and Minority Ethnicity (BAME).

Your role will be supporting predominantly BAME people living with HIV in Central and West London. You will provide direct case management for clients as well as delivering workshops to target groups. You will work closely with a team of volunteer peer mentors, providing peer support in the clinics, both through 1-1 and group work.

The role is normally based in NAZ’s office in Hammersmith, London with frequent travel to HIV clinics in Central and West London, though working from home at present due to coronavirus.

Due to our delivery of peer engagement to predominantly BAME service users living with HIV, this post is only open to people who are BAME (or multiple heritage including this), who are also living with HIV.

Other job roles at NAZ

Please note that you may apply for both this role and our Women’s Sexual Health Engagement Coordinator (Black African and African-Caribbean Communities) role – these may potentially be combined into one full-time role.

We are looking for 2 part-time qualified Mental Health Youth Worker’s for our Children and Young Peoples Service.

This is a new, exciting opportunity for Mental Health Youth Workers with a background in children and young people’s mental health to join a multi-disciplinary team in Mind in Brent, Wandsworth and Westminster. You will be responsible for providing mental health and wellbeing support for children and young people who attend youth clubs in Westminster. You will be delivering 1-1 and group emotional well-being sessions to children and young people and supporting them to access self-help and support in the community and helping those who present with more severe problems to rapidly access more specialist services. You will also support youth hub staff to think through, develop and deliver a whole youth club approach to emotional wellbeing and mental health.

You will receive regular weekly supervision, either individual or group from a senior member of our team. Contact with supervisors or other senior staff is available throughout the week as needed to manage risk or other urgent issues. There is a strong peer support culture within the team and within the Youth Clubs where you will be based at.

The post will require:

• Qualification in Mental Health, Child and Youth Worker, Social Service Worker, or an equivalent diploma; validated by the National Youth Agency – the national agency for youth work in the UK
• Strong communication skills, including a track record of delivering psycho-educational/training sessions to children and young people
• The ability to work cohesively and collaboratively both within a small team in the organisation and within the wider team in named Youth Clubs
• The ability to use feedback, reflect and adapt accordingly
• Strong organisational skills, including keeping all records up to date
• Good experience of working with children, young people & parents and an understanding of how to relate to them
• Commitment to using data and relevant measures to assess outcomes

Recruiting a Specialist Behavioural Support Worker to join our Learning Disabilities Service in Newham!

GBP 22,500 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Stratford Road is a 24 hour support service, with 2 self-contained flats and 1 bungalow, for individuals with learning disabilities. The flats are tailored to customers' complex needs, containing bespoke features and technology that minimise risk. The service works with families and clinicians as part of the NHS Transforming Care Agenda which integrates individuals to the community, designs person centred support, promotes independence, skills and relationships to produce better quality of life.

Key Responsibilities:

Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You are responsible in planning appropriate intervention to modify and resolve the behaviour
- You require superb interpersonal and relationship skills and must have the capacity to handle psychologically behavioural changes
- You understand and collaborate with the different support organizations accessible in the community
- You exhibit a concrete basis in behavioural analysis
- You will have ability and skill to present and feedback to other professionals in a formal settings
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans
- Measures goals and objectives of behaviour support plans to ensure they are being met
- Communicates with parents and care managers in regard to customer's progress in the absence of management
- Analyses the behavioural interventions to determine their success
- Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives.
- Assists newly recruited staff in facilitating behavioural interventions
- Maintains up to date accurate records of customer's, service being provided and behavioural data

Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times.
- Maintain records as required at the project under the direction of the support workers / management
- Participate in team meetings/reviews and the general development of the service.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

         

Support Worker: London Treatment Team

Full-time at 35 hours per week

London Office based (temporary home working due to COVID-19)

Salary: £21,315 - £25,375

Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling-related harms.

GamCare operates the National Gambling HelpLine, providing information, advice and support for anyone affected by problem gambling. Advisers are available 24 hours a day on Freephone 0808 8020 133 or via web chat. We also offer a range of free treatment across England, Scotland and Wales, as well as a moderated Forum and daily chatrooms so that people can speak to others experiencing similar issues and seek support.

It’s an exciting time to join GamCare, as we continue to grow and provide impactful support to more and more people harmed by gambling each year.

We are now hiring a Support Worker to work closely and collaboratively with our Treatment Team, delivering treatment interventions face to face, online and over the phone.

As part of this role you will work directly with our service users, primarily working with those identified as requiring low-intensity interventions. This includes providing 1-2-1 interventions, conducting triage assessments and working with other support agencies to provide a wrap-around support to our service users.

This role will also provide administrative support, such as data entry to the Treatment Team, as well as assisting with raising GamCare’s profile within the local communities.

If you have previous experience in the addictions field or working with vulnerable people and wish to help those struggling with problem gambling, GamCare maybe the organisation for you.

The post will be full time and based in the London office. During the coronavirus period, temporary home working will be taking place. You will need to ensure that you have a confidential space within your home to work from, a home working risk assessment will be carried out by your line manager.

This post is subject to a Disclosure and Barring Service (DBS) check.

To apply, please complete the following application form and Equal Opportunities Monitoring Survey and send to recruitment

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <Job Title>

Please note that if the subject is not correct, you may not receive a confirmation.

For further information, please contact Brigitte Martins, London Team Leader.

Application forms forwarded to this email will not be accepted.

Previous applicants need not apply. Please note we do not accept CVs.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications: 9am Monday 17th May 2021

Interviews will be held remotely via video conference

We have an opportunity for an Intervention Worker to join our Home For Good Team. You will join us on a full time, permanent basis  and in return, you will receive a competitive salary of £28,981 per annum plus benefits.

About the role:

Home for Good is a community integration scheme, established in response to the evidence that people who have experienced homelessness often feel isolated and struggle to integrate into the local community once they have moved into accommodation.

As our Intervention Worker, you will provide ongoing encouragement and practical support to clients of the Home for Good Community Volunteer Scheme and Social Club and identify new sources of client referrals and promote the scheme.

Key responsibilities will include:

• To conduct meetings with clients ensuring they are carried out in a psychologically informed way with both new and returning clients.
• To establish positive and constructive working relationships with a range of homeless service providers and other agencies, proactively seeking new referrals, and liaise with these parties regarding clientrelated matters to ensure the best possible outcomes for our clients.
• To support clients to find solutions to their housing, benefits, health and other issues, including identifying appropriate agencies, referring clients to and liaising with these, and following up in a timely manner.
• To draw up psychologically informed action plans for clients ensuring they are person centered and taking into consideration the clients’ views.
• To lead on other group sessions for Home for Good clients and establish a focus group, to enable clients’ authentic input into the evolvement of the scheme.
• To share responsibility for covering the Home for Good duty phone on a rota basis, responding to outof-hours contact from befriending volunteers.
• To ensure that any health and safety and safeguarding concerns are reported appropriately using the correct systems.
• To assess any risk to clients, the environment and staff, record and communicate any risks identified using appropriate channels in the Passage.

Our ideal Candidate will have the following:

Experience

• Experience of applying a client focused approach to all areas of work
• Experience of working with and advocating for vulnerable people who present with complex support needs in a person centered and psychologically informed manner
• Experience of establishing and/or leading a focus group or discussion group, to promote and enable client involvement
• Experience of establishing relationships and working with a wide range of stakeholders and liaising with support agencies
• Experience of record keeping using databases
• Experience of managing conflicting priorities

Knowledge

• Knowledge of how to work with clients within a psychologically informed framework
• Knowledge of the issues which contribute to homelessness and challenges with maintaining a tenancy
• Knowledge of applying trauma informed care solutions
• Knowledge of risk and incident management in a psychologically informed manner
• Knowledge of welfare rights and how they impact on our client group
• Knowledge of homelessness resources, and other services supporting vulnerable people, and how to access them to obtain a positive outcome for our clients

The Closing date: Friday 07 May 2021, 10am

The interview date:  To be confirmed