Community key worker jobs in London
About the role:
Dennis Handfield House is a 39-bed service within the Camden adult pathway, supporting men and women with multiple and complex needs. We’re recruiting Project Workers to join a skilled, multidisciplinary team including Complex Needs Workers, a Specialist Worker, Day Concierge, Night Team, and access to a Work and Learning Worker and Psychotherapist shared across SHP. Together, the team creates a supportive, purposeful environment where people are given the time, consistency and respect needed to move forward.
As a Project Worker, you’ll be a steady and trusted presence for people navigating mental and physical health challenges, substance use and experiences of the criminal justice system. You’ll hold a caseload, build meaningful relationships and deliver strengths-based, psychologically informed support that helps people sustain accommodation, access services and develop the confidence and skills to shape their own next steps. Your work will sit at the heart of the service, turning plans into progress and potential into real change.
This role is for someone who shows up with compassion, grit and belief in people’s potential, even on the hardest days. You’ll be trusted to use your judgement, work creatively and contribute your voice within a team that values learning and collaboration. In return, you’ll gain rich professional experience, clear development opportunities and the chance to be part of work that truly matters, preventing homelessness and supporting lasting change, right at the heart of it.
About you:
- A good understanding of substance use is essential and an awareness of harm minimisation strategies and an understanding of a Strengths and Recovery model is desirable; a good understanding of the Cycle of Change.
- An understanding of the principles of risk and needs assessment, planning, goal setting, and reviewing.
- The sensitivity and flexibility to find ways to work with clients who may have a low level of engagement with the service.
- A level of numeracy, literacy and comprehension to do welfare benefit, rent and petty cash calculations, write letters, and analyse and extrapolate from written information.
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 22nd February at midnight
Interview Date: Monday 2nd March online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
At the heart of Camden’s response to street homelessness, the Rough Sleeping Outreach & Hub Service works across streets, transport hubs and a central support hub to ensure that no one is left facing rough sleeping alone. This is an integrated, borough-wide service focused on early engagement, reducing harm and supporting people to move away from the streets towards safety, accommodation and longer-term stability.
As an Outreach Worker, you’ll be a consistent and trusted presence for people sleeping rough or at risk of rough sleeping. Working flexibly across street outreach and hub-based support on a rota basis, you’ll build meaningful relationships, carry out trauma-aware assessments and coordinate practical support that helps people take their next steps.
You’ll work within a 'No Wrong Door' approach, supporting people wherever and however they engage. That might mean meeting someone early in the morning on outreach, supporting them to access the hub later that day, or working alongside partners to remove barriers that have kept them excluded in the past.
This is a role with variety, challenge and real impact. You’ll respond to complex situations, manage risk thoughtfully, and support people through moments of crisis and change. The work can be unpredictable and includes early, late and weekend shifts as part of a 7-day rota – but you won’t be doing it alone. You’ll be supported through reflective practice, supervision and training, as part of a skilled, compassionate and determined team.
If you’re motivated by persistence, partnership and meaningful outcomes, this is a chance to grow your skills while helping others move forward with dignity and hope.
About you:
- You’re motivated by helping people move away from harm and towards stability. You understand that progress isn’t always linear, and you bring patience, persistence and empathy to your work.
- You use a trauma-informed, strengths-based approach and can stay calm and professional when situations are complex. You balance compassion with clear boundaries and use your judgement to manage risk and safeguarding effectively.
- You work well in a fast-moving environment. You can manage competing priorities, work independently in the community and keep clear, accurate records that support continuity and accountability.
- You value partnership and collaboration. You’re confident working alongside housing, health, substance use and community safety services to deliver joined-up support and meaningful outcomes.
- You’re flexible and reliable, and comfortable working across a rota that includes early and late shifts, evenings and weekends. You’re open to working both on outreach and within a hub setting, adapting to service need while keeping people at the centre of what you do.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications will be reviewed as they are received with suitable candidates being progressed to testing and interview on an adhoc basis. Therefore, please submit your application as soon as possible as we reserve the right to close the advert when suitable candidates are identified.
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note: Applications requiring sponsorship will not be accepted or progressed. Applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overall Purpose of the Role
Youth Action Alliance (YAA) is seeking an enthusiastic, committed, and values-driven Support Youth Worker to support the delivery of two key strands of our youth offer: the Girls Project and the Youth Advisory Board (YAB).
This is a varied and rewarding role combining hands-on youth work with project support, centred on empowering young people aged 11–19 (and up to 24 where appropriate). The post holder will work directly with girls and young people from diverse communities, supporting their personal development, wellbeing, confidence, and ability to use their voice to influence positive change in their communities.
Working within a safe, supportive, and inclusive environment, the Support Youth Worker will help deliver innovative programmes that promote life skills, female empowerment, youth voice, and meaningful participation, while supporting the smooth day-to-day running of both projects.
About the Projects
Girls Project (Wednesday and Thursday)
The Girls Project supports girls aged 11–19, focusing on life skills, wellbeing, confidence-building, and female empowerment. The programme provides safe spaces for girls to explore identity, build resilience, and access mentoring, advice, and signposting to additional support services.
Youth Advisory Board (YAB) (Friday)
The Youth Advisory Board is a group of young people aged 11–19 who act as advisors to Youth Action Alliance. YAB members amplify youth voice across YAA’s work, contribute to decision-making, attend meetings and events, lead consultations, and develop skills in leadership, communication, and civic engagement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overall Purpose of the Role
Youth Action Alliance (YAA) exists to support the personal and social development of young people in Kensington and Chelsea and neighbouring boroughs, helping them build resilience, confidence, and skills for the present while shaping positive futures.
We are seeking an experienced, values-driven male youth worker to lead the Staying Connected & Boys Project. This is a key role combining strategic leadership with hands-on delivery, focused on engaging boys and young men aged 11–19 (up to 21, subject to funding) who may be facing multiple challenges.
The post holder will design, deliver, and grow a high-quality, trauma-informed programme that provides safe, trusted spaces through weekly group sessions, one-to-one mentoring, targeted interventions, education attainment, Advice, guidance, and signposting, Off‑site trips, enrichment activities, and holiday provision. The role supports young people to remain connected to education, training, positive relationships, and their wider community, while playing a central role in shaping YAA’s youth offer and driving meaningful, lasting change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Involve Community Services is a local infrastructure charity that supports the Voluntary, Community and Social Enterprise Sectors of Bracknell Forest and Wokingham Borough. We offer development and governance support, funding advice, grant writing, volunteer and trustee recruitment, and a comprehensive training programme. We also run several well-being projects that include Community Navigation, Cancer Support and Social Prescribing within Wokingham Borough.
Role summary
The Community Development Worker will work across Wokingham Borough to assist small charities, community groups and social enterprises who have a health and well-being focus, as well as those organisations who aid residents with protected characteristics. They will assist organisations to find solutions to existing challenges and overcome barriers to optimise their delivery, e.g., through sourcing volunteers, committee members, funding opportunities, forming simple governance structures, and seeking premises.
The post holder will advocate for members of the community with protected characteristics as well as those whose voices are seldom heard, and act as a voice for marginalised groups, to aid inclusive decision making and delivery of services across the borough. The postholder will develop a broad, informed view of the local Voluntary, Community and Social Enterprise Sector and will communicate this to colleagues within Involve, the wider Friendship Alliance (a collective of charities who have a shared interest in addressing loneliness and social isolation), and to statutory partners. The postholder will also identify gaps in provision and help to develop or enhance existing partnerships so to optimise their impact to residents.
Key Responsibilities
- Regularly attend community events throughout Wokingham Borough
- Create quarterly reports to articulate the work of the postholder.
- Act as the face of Involve and the first point of contact for organisations and community groups in Wokingham Borough
- Signpost organisations to Involve’s Core Services
- Signpost residents to Involve’s Wellbeing Services
- Support Community Navigation attending outreach events
- Report key barriers and gaps in services to the CEO and Admin & Partnerships Manager on a regular basis
- Keep the Wellbeing Services up to date with new or changing community groups & services
- Support the Hub Coordinator and fellow site users when onsite
Key responsibilities for the community and VCS organisation
- Network and maintain relationships with residents, communities, charitable organisations and other stakeholders
- Host Involve’s Charity & Community Networking Events for Wokingham Borough
- Match organisations and community groups with share objectives so to bring greater capacity and insight to a community undertaking
- Attend forums & meetings relevant to communities, addressing issues such as equality & diversity, social isolation or community safety
- Support organisations and community groups with basic governance enquiries
- Ensure organisations receive up to date and accessible information & signposting to assist them with their operations, e.g. governance, funding, volunteer recruitment
- (Full training will be given)
Essential experience, skills and attributes
- Knowledge of the local area and services
- Experience in engaging and advocating for vulnerable people and those with protected characteristics, and those seldom heard
- Good interpersonal skills - friendly, curious, respectful, empathetic and courteous
- Reliable with a mature disposition and a caring nature
- Capable of maintaining appropriate written records
- Awareness of confidentiality and data protection
- Ability to work proactively on your own initiative as well as part of a team
- Awareness of health and safety and lone working issues for self and others
- A commitment to equal opportunities
- Effective problem solving and negotiation skills
- Good written and verbal literacy with ability to engage confidently, employing actively listen skills
- Sound IT skills, particularly office 365 applications
- Personal commitment to improving own knowledge and skills
- Requirement to undertake training, including safeguarding and any other appropriate learning
- Requirement to work to all Involve policies
- Access to a car (with business insurance) is essential as travel will be required across Wokingham Borough
NB: Some flexibility will be required when delivering your role and occasional evening or weekend work may be needed.
About the role:
At the heart of Camden’s response to street homelessness, the Rough Sleepers Hub Assessment Centre at 165 King’s Cross Road offers people a safe, supportive place to begin their journey away from the streets. With 16 beds and a short-stay model focused on planned moves within 28 days, this service is about momentum, opportunity and change. As a Project Worker, you’ll play a central role in helping people take their next steps towards secure and sustainable housing.
Working in a psychologically informed and trauma-aware environment, you’ll lead a caseload and carry out meaningful assessments that place each person’s experiences, strengths and goals at the centre. You’ll develop personalised support plans, respond thoughtfully to complex situations, and offer practical, hands-on support - from daily living tasks and wellbeing, to housing pathways, training and employment opportunities. You’ll work closely with partners including Connect Forward, In Roads and Camden Routes off the Streets to deliver joined-up, holistic support that makes a real difference.
This is a role with variety, purpose and impact. You’ll be part of a service that supports people at a critical moment of transition, while being supported yourself through reflective practice, ongoing training and clear development pathways. If you’re motivated by change, collaboration and meaningful outcomes, this is a chance to grow your skills while helping others move forward with confidence and hope.
About you:
- You’re driven by helping people move forward. You know how to support someone to set goals, navigate change and stay steady when situations feel tough, responding calmly and thoughtfully when it matters most.
- You bring a trauma-informed, strengths-based mindset to everything you do. You understand professional boundaries and lead with respect, curiosity and a non-judgemental approach.
- You thrive in a busy, fast-moving environment. You manage your time well, take initiative and keep standards high, even when priorities shift and decisions need to happen quickly.
- You believe in the power of partnership. You’re confident working alongside other professionals and services, pulling people together to create joined-up support and real outcomes.
- You’re flexible, reliable and ready to step in when needed. You’re comfortable working across a rota that includes early and late shifts, some evenings and weekends, and you can support people to build financial stability through income maximisation and practical guidance.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 22nd February at midnight
Interview date: Thursday 5th March online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Job Title: West London Family Support Worker
Salary: £25,353.06
Team: Family Support Team
Hours: 30
Location: Based at Shooting Star House (Hampton), This role will be working across sites and in the community
About Shooting Star Children’s Hospices
We have an exciting opportunity to join our Family Support Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, our teams support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
About the role
Family Support Workers (FSW) are the frontline of our care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs tell families about the many services they can access at Shooting Star, assess their needs and make recommendations to our multi-disciplinary team. They support families of different ethnicities and families living in poverty, helping our service be as accessible as possible.
Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.
The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:
- Being the on-site duty FSW, welcoming families on site, monitoring email inboxes and answering the Family Support Line.
- Helping with support groups and family events
- Providing on the spot emotional support, sometimes in a crisis where a calm and supportive response is required.
- Visiting newly bereaved families in their homes.
- Supporting families staying at our Christopher’s hospice (booked stays and end of life).
- Attending various locations over the course of a week: hospice, hospital, family homes.
- Building connections with families from different backgrounds, delivering culturally sensitive care.
- Helping safeguard families at risk of harm.
- Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve what we offer families.
The post holder will need to have a UK driving license.
The hours are predominantly worked 9am to 5pm, Monday to Friday.
Once a month, the FSW will work a weekend day (with advance notice). This is in place of a Monday, Tuesday, Wednesday, Thursday or Friday that week.
About you
This role requires experience of working with children and families who have experienced hardship, or those with complex needs. You should have a calm, positive manner, conveying empathy whilst maintaining professional boundaries. We are looking for someone passionate about supporting children and families.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Anticipated Start Date: 06/04/2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker.
You’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.
You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.
The role requires evening and weekend work.
What You’ll Bring:
• Experience working with individuals in mental health crises or with complex needs.
• Excellent listening, communication, and motivational skills.
• Resilience and a calm approach to challenging situations.
This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.
Apply Now to be part of a service that saves lives and transforms wellbeing.
We offer:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Training and personal development opportunities
· Paid time off for medical appointments
· Staff away days and socials
The successful candidate will be subject to a Disclosure & Barring (DBS) check.
Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role. Only shortlisted candidates will be contacted.
Please detail in your cover letter how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis in 2015, we campaigned successfully for the introduction of community sponsorship in the UK. Citizens UK was then instrumental in proving the model can work in the UK and through training, advocacy, and coordination, we have helped hundreds of local groups welcome thousands of refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots organising with national advocacy to build a sustainable, community-led model of refugee resettlement. In 2025, we campaigned successfully to persuade the Government to introduce ‘named sponsorship’, giving communities greater choice in who they would sponsor. This creates a huge opportunity to grow community sponsorship and to enable UK civil society to step up and honour our proud tradition of offering sanctuary.
Head of Community Sponsorship Role
This is a rare opportunity to lead Citizens UK’s community sponsorship campaign and help build the movement that will be at the heart of a community-led welcome.
This new role comes at an exciting and crucial time, as we seek to build and embed this new form of named community sponsorship in the UK. As Head of Community Sponsorship you will lead on our strategy to develop named sponsorship as a transformative part of the UK’s approach to refugee resettlement and community power. This will involve building a broad-base of civil society partners ready to sponsor refugees and to add their voice to the campaign. You will lead on the campaigning and advocacy strategy as we ensure quality in the Government policy and cross-Party political support. Citizens UK acts as the Lead Sponsor for local community sponsorship groups and you will oversee their ongoing support and further engagement.
The role foster collaboration with Citizens UK Organisers and alliances, develop sustainable funding strategies, and ensure alignment with Citizens UK’s broader migration and transformation goals. The role will work alongside Citizens UK’s Migrant and Refugee Organising Team and will contribute to the efforts to build the power to create a more welcoming country. You will lead on relationships with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and building its national impact as a driver of cohesion.
Working as the Head of Community Sponsorship for Citizens UK, reporting to the Assistant Director for Migrant and Refugee Organising (MARO), your main responsibilities will include:
Career Pathway Headings
Objectives
Contribute to Citizens UK and Project Strategic Objectives
• Build a broad and deep engagement across civil society in named sponsorship, demonstrating the potential for scale and the big tent of support.
• Develop and implement campaign approaches that secure policy goals and build cross-Party political support.
• Develop strategy that develops the leadership of local Citizens members and refugees, strengthens civic institutions and builds trust across difference.
Build and Manage Projects & Achieve Work Targets Effectively
• Oversee multiple work strands, working in partnership.
• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals.
• Establish systems for performance tracking, evaluation, and continuous improvement across project streams.
Learning, Expertise, Wellbeing & Inclusion
• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects.
• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks.
Develop and Manage External Relationships
• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), civil society institutions and funders.
• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader.
• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions.
Communications
• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums.
• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership.
• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly.
Develop and Manage Internal Relationships
• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures.
• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK team
• Ensure that the community sponsorship strategy is aligned with Citizens UK’s other campaigns and work closely with other members of Migrant and Refugee Organising team.
• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives.
Generate Income and Resources
• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work.
• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors.
• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D)
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Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D)
Experience
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Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E)
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Demonstrable track record of strategic leadership in a charity or community-focused setting (E)
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Experience of managing cross-functional teams to deliver against ambitious organisational goals (E)
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Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E)
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Experience in leading campaigning and influencing strategies to secure changes in Government policy (E)
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Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D)
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Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E)
Key skills and knowledge
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Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E)
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Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E)
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In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E)
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Knowledge and skills in community organising and an understanding of how community sponsorship and campaigning connect with and support the method and aims of organising (E)
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Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E)
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Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E)
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Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E)
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Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E)
Personal qualities & values
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A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E)
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Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E)
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Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E)
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Committed to embedding refugee leadership and lived experience into programme design and delivery (E)
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Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E)
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Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E)
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Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E)
Note:
At Citizens UK, we work with communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The client requests no contact from agencies or media sales.
Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.
We're now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.
About Abbey Community Centre
Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.
Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.
The role and its impact
As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.
This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.
Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.
What you’ll be working on
In this role, you will:
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Oversee daily building operations, maintenance and contractor management
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Lead on health & safety and related compliance, including risk assessments and training
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Line manage & develop operational staff and support a positive, consistent working culture
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Ensure operational policies and procedures are applied effectively in practice
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Support and coordinate volunteering within the centre
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Manage operational budgets and contracts within agreed limits
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Act as a senior member of the management team, deputising for the CEO on agreed matters
Key details
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Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)
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Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays
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Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)
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Contract: Permanent, part-time
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Salary: £40,000–£42,000 per annum, pro rata (depending on experience)
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Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)
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Pension: NEST pension scheme (if eligible)
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Some evening and occasional weekend working is required
This role could be right for you if…
You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.
Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.
To reduce poverty and isolation and improve health, wellbeing and connection through inclusive community activities, services and support.
The client requests no contact from agencies or media sales.
Sydenham Garden is seeking a Community Activities & Volunteering Lead on a Fixed term contract to end of December 2027 to join our team of 14 staff and approximately 70 volunteers in delivering adult mental health and dementia services in our beautiful garden settings in south-east London.
Position: Community Activities & Volunteering Lead
Contract: Fixed term to 31st December 2027, full time - 37.5 hours per week. Some regular working outside Monday-Friday 9-5 may be required, for which TOIL will be available. Part time and flexible working applications also considered.
Salary: £32,644 plus 6% pension contribution.
Annual Leave: 33 days inclusive of Bank Holidays.
Location: Sydenham Garden Resource Centre, SE23 2LW & De Frene Market Garden, SE26 4AB.
Application closing date: Thursday 5 March 2026, 9am.
Interview date: Thursday 12 March 2026.
About the role
Sydenham Garden, based in Lewisham in South-East London, is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries). With funding from The National Lottery Community Fund to help us ‘grow our community’ and increase the sustainability of our impact we’re seeking a Community Activities & Volunteering Lead to drive continuous improvement and development of volunteer-led community activities for the benefit of co-workers as well as managing the day to day running of our volunteer programme.
About you
You’ll have experience of recruiting, working with, and managing volunteers, including delivery of skill-building and development activities for volunteers with Lived Experience of mental and/or physical ill health. You’ll have excellent people skills and the ability to demonstrate sensitivity, kindness, and a person-centred understanding of different mental, physical, and neurological needs. You’ll have experience of delivering group activities and working with people with mental/physical-ill health and/or dementia. You’ll have line management experience and be able to provide strategic direction as well as be able to innovate and develop new initiatives and balance competing priorities while being willing to play a team role and get stuck into different activities.
Why you should join us
We’re a friendly team who are passionate about creating a supportive and inclusive community for people living with mental and physical ill-health. You’ll be part of a supportive team of staff and volunteers, and benefit from spending time in our beautiful gardens and nature reserve.
Equity, Diversity and Inclusion
Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.
Recruitment Timeline
Deadline for applications: Thursday 5th March 2026, 9am.
Interviews: Thursday 12th March 2026.
PLEASE SEE ATTACHMENT BELOW TO DOWNLOAD THE JOB DESCRIPTION & PERSON SPECIFICATION AND FOR FULL DETAILS OF HOW TO APPLY INCLUDING OUR EQUAL OPPORTUNITIES MONITORING FORM.
Location: Camden Refuges/Frances House (with some travel across other locations in London)
Salary: £32,319 - £34,538 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 30th June 2026)
Closing Date: Wednesday 25th February 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Specialist Refuge Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Frances House is a specialist refuge accommodating 8 women affected by VAWG and multiple disadvantages. The house is staffed 24/7 and all work with residents is trauma informed.
About the Role
This role offers a great opportunity for those looking to deepen their experience supporting survivors with more complex needs. Due to the specialist nature of the work and this role, you will hold a caseload of four Key Clients, allowing you to provide focused and compassionate support.
This is an established role at Frances House. Specialist Refuge Workers work in shifts, 8am – 4pm and 1pm - 9pm (rotating alternative weeks, including some weekend shifts).
About You
Ideal candidates will have experience of working intensively with service users in an accommodation setting and be adept at risk and needs assessment and support planning.
You will be able to demonstrate knowledge of the intersection between domestic abuse and multiple disadvantages, a developed understanding of how this can make it difficult for women to engage with support, and an ability to reflect on your own practice.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Would you like to join an organisation that is striving for systemic change? We believe it is not enough to reform structures and systems which are foundationally discriminatory. We are calling for a complete overhaul, and for people with lived experience to lead that change.
We are recruiting a Communities & Programmes Officer (London) to help hold and grow our community organising and capacity-building work. As part of our dedicated team, you will have the chance to make a real impact, working closely with our Community & Capacity Building Manager and wider community of organisers, advisors, partners, and community organisations.
You will be supporting a growing number of capacity-building spaces, community partnerships, and political education work, while also having opportunities for leadership development and to shape parts of the work around your own strengths and lived experience.
If you're motivated by social justice and have skills in administration, event or community organising, building relationships, and communicating across diverse audiences, we want to hear from you.
We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds.
As a lived experience and values-led organisation, and diverse team, we are looking for candidates with a:
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Commitment to upholding the rights of ALL migrants
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Real vision as to how this can be done in the current political, social and economic climate
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A commitment to MRN's vision and values
The salary will be £28,860 per year. In addition, MRN contributes up to 6% of salary to pensions.
Closing date for applications: 23.59pm 16 February 2026.
Date for interviews: week commencing 2 March 2026.
We are a charity and campaigning organisation that stands in solidarity with all migrants in their fights for rights and justice.

The client requests no contact from agencies or media sales.
Salary: £28,860 per year FTE (£23,088 pro-rata)
Hours: Part time, 30 hours per week (0.8 FTE)
Location:Home based + Delivery based in allocated schools in London
Contract: Permanent
This is an exciting opportunity for someone with a passion for food and community to be a part of FoodCycle’s after-school community meal projects.As Schools Coordinator, you will coordinate and deliver weekly family meals at your allocated schools in London (2-3 evenings per week) as well as coordinate all aspects of the projects, from volunteer management to food surplus supply.
Our after-school community meals will be spaces where families of school children can gather at the end of the school day to enjoy a free nutritious meal and be among the school community. With the support of our National Schools & Franchise Manager you will manage local relationships with schools, community partners, supermarkets and volunteer recruitment channels to enable our meals to happen each week.
You will have experience of working with primary school-aged children or families, in school or other setting. You will also have experience in hospitality or food businesses. You will use your excellent communication skills to manage volunteers and ensure the safe and effective running of our meals and positive relationships with school families.
There will be frequent travel within London, with evening work required. Our school community meals are accessible by public transport.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Plus, everyone gets an extra day off on their birthday! Our health and wellbeing cash plan allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Tuesday 24th February 2026
Interviews: planned for Thursday 5th March 2026
Inclusivity: At FoodCycle, we are committed to being an equitable, diverse and inclusive organisation. Our vision is to create a working and service environment where every individual is treated with dignity, respect, and fairness. We want everyone to bring their full selves to work and to our community meals. We commit to removing barriers that prevent our employees, volunteers and guests from embracing their distinctive and diverse identities.
We want our organisation to reflect the communities we serve.We welcome applications from everyone and especially encourage people from unrepresented groups to apply.
Disability Confident Employer: FoodCycle is a Disability Confident Employer and candidates who are disabled and who meet our minimum criteria for the job will be offered an interview.Please state in your application if you identify as disabled and wish to be considered for a guaranteed interview. We can make reasonable adjustments at any stage of the recruitment process.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Help on Your Doorstep
Social Prescribing Link Worker (Part time)
Hours: 3 days a week - one day to be worked on a Friday
Salary: 17,908 (pro rata)
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About Help on Your Doorstep
Help on Your Doorstep, is a pioneering charity working in the London Borough of Islington to improve the health and wellbeing of people and the communities that they live in. Through our Social Prescribing Service, ‘Connect’ outreach and referral service and Good Neighbour Schemes, we support people to thrive in healthier, happier and more connected communities.
At the heart of everything we do is a commitment to build trusted, relationship-based support with individuals and communities. We work closely with partners who share our vision of tackling the social and health inequalities that affect people across Islington.
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About the role
Our Social Prescribing service supports patients referred by GP practices across Central Islington. Working within a fast, paced, person-centred environment, Social Prescribing Link Workers support individuals to identify what matters most to them and connects with community services, activities and support that improves their well-being and addresses the wider determinants of health.
The service benefits from close collaboration with our Connect service and access to over 120 referral partners, offering a diverse range of opportunities to support residents’ health, wellbeing and independence.
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What You’ll Be Doing
As part of a dedicated team of four Social Prescribing Link Workers, seven Connect service colleagues and external partners working in primary care teams, you will:
· Work with patients referred by GP practices to provide personalised, strengths based support
· Build trusted relationships and support individuals to overcome, social, practical and emotional barriers
· Support people to access community-based services, activities and networks
· Manage a varied caseload, maintaining accurate and timely records
· Work collaboratively with GP practices, primary care teams, colleagues and external partners
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About You
· Passionate about creating a fairer society and reducing health inequalities
· Have excellent interpersonal and communication skills
· Have experience of providing person-centred or personalised support (paid or unpaid)
· Can work at pace and work across different data-systems and maintain accurate records
· Can manage a caseload in an organised and methodical way
· Are comfortable balancing face to face work with administrative responsibilities
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For a full job description, person specification and details on how to apply, please go to our website
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Our Team
You will be part of a supportive and collaborative team of 4 Social Prescribing Link Workers and 7 Connect Service colleagues, GP practices and external partners across Islington. We value teamwork, reflective practice, and learning from one another to continually improve outcomes for residents.
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The deadline for completed applications is 9.00am on February 23rd 2026. In person interviews will be held on March 5th 2026.
Help on Your Doorstep aims to improve the health and wellbeing of people in Islington, especially those who are vulnerable and isolated.

The client requests no contact from agencies or media sales.






