Housing Pathways Coordinator

We are looking for an expert in housing and homelessness legislation to make a real impact across London for women who are in the criminal justice system. The successful candidate will provide housing and homelessness legalisation training to Advocates and Keyworkers as well as develop training partnerships with local authorities and housing providers across London.

Your aim will be to ensure relevant professionals and stakeholders are aware of the impact on women in the criminal justice system and to improve housing outcomes for women involved in the criminal justice system.

Responsibilities of the Housing Pathways Coordinator include:

- Support the development of housing pathways
- Identify and strengthen links with local authorities and other housing providers
- Support the use of rented accommodation as a solution
- Build and maintain links with housing law solicitors and local law centres
- Deliver training and workshops on housing law, homelessness and move on pathways to keyworkers based within women's centres/hubs
- Provide advice on grants available in each borough for the client group

Candidates for the position of Housing Pathways Coordinator will need:
- Experience of supporting vulnerable people within the housing sector
- Knowledge of the impact that contact with the criminal justice system and imprisonment have upon women and their children
- The confidence to deliver training and workshops to professionals
- Sound knowledge of the housing law and legal rights of women within the homelessness sector

If you are interested in this opportunity, and would like to discuss the role in more detail, please apply ASAP!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Specialist Support Officer

At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.

Join our Mental Health team as a Specialist Support Officer

We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.

We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for a Specialist Support Officer to join us in our Camden based intensive supported housing service for individuals with long term complex Mental Health support needs. This scheme works in partnership with the NHS, giving you a great opportunity to work closely with professionals such as Psychologist’s and Occupational Therapists, as well as the close-knit, friendly team of 5 Support Officers.

• Location: Camden Tile House.
• Salary: £25,500 per annum.
• Working hours: 37.5 hours per week. Shift work from 8:00am – 16:00pm and 13:00pm – 21:00pm. Ongoing rolling rota – required to work every other weekend.

Your responsibilities will include:

• SMART goal planning to provide needs led holistic support.
• Carrying out assessments to identify and prioritise needs.
• Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence.
• Undertake group and 1-1 interventions with clients of a specialist nature.
• Provide support to customers through a key-worker system.

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:

• A minimum qualification level of NVQ level 3 or equivalent in subjects such as therapeutic studies, psychology, counselling, CBT or dialectical behavioural therapy.
• A minimum of 1 years work experience in mental health.
• Knowledge and experience of using specialist assessment tools, methods and case formulation.
• Knowledge of evidence based specialist interventions.
• Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus.
• Knowledge about recovery model, peer support and coproduction procedures.
• Experience working in community settings therapeutically, including assessments, designing interventions and demonstrating outcomes.
• Experience running therapeutic groups.
• Must have hands on working experience of providing therapy lead services with a similar clientele.

The offer

Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
• Salary: £25,500 per annum
• Your holidays are important to us. Take up to 28 days annual leave
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us

 As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Our new Community Partnerships Team is growing and we are looking to appoint a new Job Coach who will have an important role in ensuring that our residents have access to high quality job coaching support, thus enabling them to learn the required skills and secure paid employment. 

About the role

The Job Coach will be responsible for providing job coaching support and securing placements on the programme, suited to the requirements of each resident. The Job Coach will also be responsible for facilitating and developing excellent working relationships with colleagues and partners, including local employers, to broker job opportunities for the different resident groups.

About you

We would like to hear from you if you have experience providing personalised coaching and support to individuals facing homelessness or other forms of social exclusion and managing a large client caseload. The successful candidate will also need to have both excellent communication skills, the capacity to be self-sufficient while acting under your own initiative and also being productive within a team. It would be an advantage if you have Eastern European language skills.

Please see attached a Job description and submit your most recent CV with a Covering Letter. 

Senior Housing Services Officer

Role Purpose:

To deliver a responsive customer focused Housing Management service to tenants and prospective tenants of the Association. To supervise The Neighbourhood Officer, the Income & Tenancy Sustainment Officer and to ensure performance and service delivery meets our standards.

Key accountabilities

• Income Collection
• Complaint handling
• Tenancy & Lease Management to ensure statutory and contractual obligations are met
• External Liaison to promote Housing Management Service
• Producing various mangement reports
• Managing voids & lettings
• Ensure the Service Delivery is customer focused
• Line management expereince/ Staff supervision
• Estate Management & Performance Monitoring
• Anti-social behaviour management

Core Comptetencies: 

• Result focus
• Customer Orientation
• Effective communication
• Teamwork
• Planning & Organisation
• Decision Making & Initiative
• Influencing & Negotiating
• Leadership

Please see attached the full job description for more information.

Introduction

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, an Addictions Counselling Programme, and a Training & Development Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which considers physical, cultural, social, human, and spiritual factors and assets.

In employment we actively seek to recruit people with a good combination of talent, skills, and potential, promoting equality for all, and welcome applications from a wide range of candidates.  We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)).  SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.

About the role

The Housing First Support Worker provides person-centered and housing-related support, information, and advice to residents of SCT’s Housing First for Recovery service. The Housing First Support Worker acts as the key worker for a small group of Housing First residents. The anticipated ratio is one staff member to six residents, although this may vary through the life of the project.

Residents of Housing First will be single people who are rough sleeping, homeless or at imminent risk of homelessness; they may present as challenging and are likely to have multiple and complex needs which make finding, securing, and maintaining accommodation extremely difficult.

Staff will work to engage with residents and potential residents who have a history of disengaging from services, using a variety of techniques and approaches to build and develop a supportive working relationship. Staff will help residents meet their personalised goals, make informed decisions, and achieve a greater level of stability and independence.

All activity will be underpinned by the following Housing First Principles:

1. People have the right to a home
2. Flexible support is provided for as long as it is needed
3. Housing and support are separate
4. People have choice and control over all aspects of their lives
5. The service is based upon people’s strengths, goals, and aspirations
6. An active engagement approach is used
7. A harm reduction approach is used.

Staff may work alongside peer mentors who, as former users of services, may be able to provide additional advice and support to Housing First residents.

Staff are expected to be available to support Housing First for Recovery residents during usual working hours (Monday to Friday, 9.00am-5.00pm) although may be required to work outside of the conventional working week on occasion.  

Role and Responsibilities

• Work with Housing First residents to help them articulate their goals and aspirations offering personal, therapeutic, and emotional support. The work will be informed by core Housing First principles.
• Undertake comprehensive needs and risk assessments with each allocated resident.
• Adopt a Psychologically Informed Environment (PIE) and Trauma Informed Care (TIC) approach to supporting Housing First for Recovery residents, including use of learning from PIE and TIC training and Reflective Practice.
• Develop and maintain relationships with Housing First residents to enable person-centered support, promoting personal choice and wellbeing. This will be done through regular contact, including visits to residents’ homes and appropriate community settings.
• Be adaptive and flexible, resilient to challenges and rejections, to support the stability and progression of Housing First residents to achieve personalised outcomes.
• Liaise with accommodation providers and actively encourage Housing First residents to move into appropriate Housing First accommodation of their choice.
• Identify barriers to acquiring and maintaining accommodation and provide support, including practical help with furniture, benefits advice, budgeting, neighbour relations and liaising with landlords.
• Support tenants to register with a GP, dentist, and optician and in addressing any immediate and longer-term physical and mental health concerns.
• Support tenants in the best use of personalised budgets to purchase items identified as needed (e.g., furniture, appliances, clothes, etc.).
• Offer advice, guidance, and support on ways in which substance misuse and other harmful activities can be practiced more safely. This includes anticipating and supporting the reduction of harmful challenges while maximising opportunities.
• Support residents in attending AA/NA and taking first steps to address their substance misuse issues.
• Be empowered and persistent in advocating for residents to access all services, including reconciliation work with agencies, if required.
• Develop, maintain and coordinate effective working relationships with external agencies, promoting effective communication for and about residents ensuring the Housing First project is widely known and promoted.
• With tenants’ agreement, liaise with other agencies to facilitate access to support, including recovery from addiction, offending and criminal justice, health and mental health, domestic abuse, welfare and housing benefits, debit, child and adult protection, employment, training, and volunteering.
• Identify cases requiring further help (specialist advice, alternative support) referring and supporting engagement as appropriate.
• Support residents to accessing the suite of additional SCT services run by our Drop-In team such as art, gardening, IT, pre-abstinence, and women’s groups.
• Support residents to access community resources to develop positive peer networks and meaningful leisure opportunities, including social, recreational, sport, faith, learning and arts.
• Regularly review people’s support plans to update, record and monitor progress.
• Promote and encourage peer involvement with the service.
• Maintain accurate monitoring and evaluation records using InForm, including detailed information on people worked with.
• Actively participate in achieving targets as set by the Housing First/Drop-in Manager.
• Contribute to regular reports on the service and its evaluation as required.
• Strengthen links and relationships with other SCT projects.
• Occasional lone working with high-risk people.
• Actively engage with supervision with line manager, including review of training needs.
• To be responsible and accountable for the delivery of high-quality support.
• Undertake any other duties consistent with the role.

Key Outcomes

1. As a result of being housed and supported, residents lead less chaotic lives.
2. As a result of improved self-confidence and resilience, residents are empowered to make their own choices in all aspects of their lives.
3. Residents have improved physical health.
4. Residents have improved mental health.
5. Residents have increased networks of support

Closing date Sunday 21st February

Interviews to take place W.c. 1st March