Community leader jobs in Manchester
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* This role is predominantly remote but you will be asked to come to our Brighton office few times a year
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About the role
A key role leading the risk, performance and legal functions within Frontline AIDS. The role embeds a risk management approach across all organisation functions, ensures best practice in compliance, contractual management and data protection. Works closely with others to ensure consistent and effective programme delivery practice. The role spearheads business continuity planning and security management.
We are looking for an inspirational manager who will bring significant experience and a track-record of delivering risk management plans in large complex organisations. You will be passionate about driving forward improvements in the system of internal controls, risk management and governance across the organisation. With strong analytical skills and proven experience of risk management leadership, you will lead and develop our response to anti-corruption, safeguarding, security, health & safety, and other concerns.
As an experienced leader, you will be effective at developing strong relationships with teams across the organisation. You are committed to fostering a high performance culture, and will delegate thoughtfully to give colleagues real accountability and authority.
Who we are
We’ve been on the frontline of the world’s response to HIV and AIDS for over 25 years, working with marginalised people who are denied HIV prevention and treatment simply because of who they are and where they live.
Set up in 1993 to work with community groups in the countries most affected by the global AIDS epidemic, we’ve continually adapted our approach, looking for innovative ways to break down the barriers that marginalise people living with, or at risk of acquiring, HIV. All with one goal in mind – a future free from AIDS for everyone, everywhere.
Everything we do is rooted in our two key beliefs:
- That the lives of all human beings are of equal value.
- That everyone has the right to access the HIV information and services they need for a healthy life.
Today, we work with communities in more than 40 countries, taking local, national and global action on HIV, health and human rights.
As a global partnership that is open to everyone, we can only do what we do – and achieve what we want to achieve – by working with partners from grassroots community groups to national governments. Our partners drive change where it matters, shaking up the status quo and making a noise on issues the world often chooses to ignore.
Are you the Frontliner we’re looking for?
We are looking for someone who has:
- Qualified to degree level in a relevant field to risk management and compliance.
- Post-graduate and/or professional qualification in a relevant field, including accounting, law, audit, or risk
- Extensive experience of working in a risk management/compliance/assurance function within a sizeable organisation, with strategic and operational accountability.
- Experience of managing and maintaining a risk case management system to ensure appropriate management of issues.
- Experience in developing and managing programme oversight and governance mechanisms that drive consistent approaches and strong performance.
- Experience of rolling out dedicated risk management and compliance training and supporting and guiding staff in developing risk registers and appropriate mitigating actions for risks.
- Experience of contract review and drafting of new clauses for contracts
- Experience of working with international donor rules and requirements and supporting/guiding project teams in managing projects in accordance with these rules and regulations.
- Knowledge of best practice in process review and improvement.
- Senior Experience in setting, reviewing, simplifying organisational policies and procedures and encouraging compliance.
How to apply
Find out more by downloading the full job description and person specification. If you are excited by this opportunity and think it’s right for you, we’d love to hear from you so apply using the button at the top of this page and upload your CV along with a covering letter outlining why you are a great match for this role.
Closing Date : Sunday 22nd February 2026
We have transitioned to a hybrid model of working. We are currently working from home but you will also be required to spend time working alongside your team as appropriate. The successful applicant will need to hold the right to work in the UK and /or South Africa.
Interview Date is: tbc
Protection of Children and Vulnerable Adults
Frontline AIDS operates a rigorous recruitment and selection process that reflects our commitment to child protection. The Protection of Children and Vulnerable Adults Policy can be downloaded here
Frontline AIDS is committed to diversity and inclusion in its hiring approach. We welcome applications from Black people, and other people of colour, people with disabilities, people living with HIV and LGBTIQ+ and non-binary individuals.
All offers of employment will be subject to satisfactory references and a criminal records check. Having a criminal conviction and/or any other information divulged on the DBS/PVG or country equivalent check would not necessarily prevent you from working for the charity, but any recruitment decision will be dependent on the nature of the position sought and the circumstances and background of the offence(s).
We want a future free from AIDS for everyone, everywhere.


The client requests no contact from agencies or media sales.
About Parenting for Lifelong Health:
Parenting for Lifelong Health (PLH) aims to empower parents to improve child development, reduce family violence, and promote mental health. We give parents the support they need, the skills that work, and trusted advice they can count on to protect and support their children’s health, safety and development. Our parenting courses are developed with families, powered by low-cost and accessible technology, backed by rigorous evidence, and delivered within systems. Originally founded as an initiative in 2012 in collaboration with UNICEF and the WHO, Parenting for Lifelong Health was established as a UK charity in 2022 and since then has reached over 8 million families in more than 35 countries.
PLH Values
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Courage
We have the courage to design for the big picture and complex problems with a commitment to creating sustainable solutions that last.
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Evidence
We believe our work transforms the lives of children, families, and communities. Evidence of impact guides every decision, and we are relentless in pursuing the greatest impact with the least investment of time and resources required for parents and providers.
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Playfulness
Parenting and child wellbeing thrives on play — and so do we. We experiment, learn from each other, as well as from parents and children, and create playful and engaging products and programmes that inspire joy, curiosity, and connection.
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Respect
Everyone brings something essential. We show kindness in our team, honesty with our partners, and deep respect and empathy for parents and children, and those who are on the frontline of providing services for them.
PLH has a strong commitment to diversity, inclusion, and equity in how we work, who we work with, and what we do. Candidates from minority and disadvantaged backgrounds are strongly encouraged to apply.
PLH also has a strong commitment to the Prevention of Sexual Exploitation and Abuse (PSEA). All candidates considered for the role will be subject to background and reference checks in their country of residence.
Benefits: Flexible remote-working, home office set-up, unlimited annual leave, professional development opportunities, enhanced pension contributions, enhanced statutory leave provisions including maternity and paternity leave.
About the role:
The Senior Director of Finance is the most senior finance professional at Parenting for Lifelong Health (PLH). The role provides strategic financial leadership and ensures the organisation meets its fiduciary, regulatory, and governance obligations as a UK charity, while enabling responsible growth and global scale.
Acting as the organisation’s senior finance lead, the postholder will support the CEO and Board of Trustees to meet their statutory duties under UK charity law, including duties of care, prudence, and accountability, while building robust financial systems aligned to PLH’s 2026-2028 Strategic Plan and country implementation model.
The role ensures that PLH’s resources are used exclusively to further its charitable purposes, safeguarded appropriately, and managed transparently in the public interest.
Responsibilities:
Charity Governance, Fiduciary Oversight, and Trustee Support
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Act as the primary source of financial advice to the CEO and Board of Trustees, supporting trustees to fulfil their legal and fiduciary duties under UK charity law.
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Support the effective functioning of the Board Finance Committee, including preparation of high-quality financial papers, scenario options, and risk analyses.
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Ensure trustees have clear oversight of:
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Financial performance against approved budgets
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Liquidity, reserves, and solvency
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Financial risks and mitigations
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Long-term sustainability and going-concern considerations
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Ensure financial decision-making aligns with PLH’s charitable objects, governing documents, and public benefit obligations.
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Support compliance with Charity Commission guidance, including SORP (Standard Operating Procedures), CC3 (The Essential Trustee), CC12 (Managing a Charity’s Finances), and CC19 (Charity Reserves).
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Support trustees in understanding and exercising oversight of charity-wide financial risk, including downside and stress-test scenarios.
Financial Strategy, Planning, and Sustainability
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Lead the costing and financial modelling of PLH’s 2026-2028 Strategic Plan and country implementation model, ensuring affordability, sustainability, and strategic coherence.
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Design, implement, and institutionalise a three-tier scenario planning framework (base, growth, and downside cases) to support prudent and adaptive decision-making.
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Develop a long-term (3-5 year) financial sustainability model projecting:
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Revenue by source (restricted and unrestricted)
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Expenditure and staffing growth
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Enterprise risk management (ERM) contributions
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Reserves, liquidity, and risk exposure
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Develop, maintain, and regularly review PLH’s reserves policy, including target levels, rationale, and planned use, in line with Charity Commission expectations.
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Advise senior leadership and trustees on the financial implications of growth, innovation, and funding opportunities.
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Provide forward-looking financial insight to support organisational decision-making under uncertainty and changing funding conditions.
Financial Management, Reporting, and Controls
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Work closely with the Finance Manager to ensure accurate, complete, and timely accounting records in accordance with UK charity accounting standards (SORP FRS 102).
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Provide strategic oversight and assurance over organisation-wide financial reporting, using management accounts and dashboards prepared by the Finance Manager to inform executive and trustee decision-making.
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Ensure proportionate internal controls, segregation of duties, and approval frameworks are current and implemented by the Finance Manager.
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Lead the development and implementation of a comprehensive financial risk management framework covering:
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Liquidity and cash-flow risk
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Donor concentration and funding dependency
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Currency and foreign exchange exposure
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Contractual and grant compliance risk
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Contingency and downside planning
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Ensure effective coordination between in-house finance staff and outsourced accounting and payroll providers, maintaining clear accountability and quality assurance.
Audit, External Reporting, and Transparency
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Oversee the annual audit process, supporting the Finance Manager’s role as primary liaison with external auditors and ensuring timely completion of statutory accounts.
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Support trustees in reviewing and approving:
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Statutory financial statements
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Trustees’ Annual Report
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Financial disclosures to regulators
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Ensure high standards of financial transparency and accountability to donors, partners, regulators, and the public.
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Oversee statutory filings and financial reporting to the Charity Commission and Companies House.
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Contribute to narrative financial reporting on sustainability, risk, and reserves where appropriate.
Organisational Financial Capability and Culture
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Develop and maintain clear financial policies, procedures, and approval workflows to support consistency, compliance, and accountability.
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Embed a culture of financial stewardship, prudence, and shared accountability across the organisation.
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Promote ethical financial practice and safeguarding of charitable assets in line with PLH’s values and public-interest obligations.
Team Leadership and Management
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Lead and develop PLH’s finance function, including line management of the Finance Manager and oversight of external bookkeeping and accounting partners.
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Ensure the finance function is appropriately resourced, scalable, and fit for a growing, multi-country organisation.
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Set clear objectives, performance standards, and professional development pathways for finance staff.
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Promote ethical practice, professionalism, and continuous improvement within the finance team.
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Provide mentoring and strategic development support to mid-career finance staff as the organisation grows.
Essential Skills and Experience
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Senior-level financial leadership experience.
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Strong understanding of UK charity governance, trustee responsibilities, and Charity Commission expectations.
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Demonstrated expertise in strategic financial planning, scenario modelling, and reserves management.
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Proven experience establishing robust financial controls, reporting systems, and audit processes.
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Experience working directly with Boards and Board Committees in a governance context.
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Demonstrated experience embedding or overseeing organisational-wide financial risk management frameworks.
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Ability to translate complex financial analysis into clear, decision-ready advice for trustees and senior leaders.
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Experience operating in organisations with a mix of restricted, unrestricted, and partially recoverable income streams.
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Comfort working in an evidence-driven, analytically rigorous organisational environment.
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Strong people leadership and management capability.
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High levels of integrity, sound judgement, and commitment to PLH’s charitable aims.
Preferred Skills and Qualifications
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Financial leadership experience within a UK charity, international NGO, or comparable not-for-profit organisation.
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Fully qualified accountant (ACA, ACCA, CIMA, CPA) or equivalent experience.
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Experience with multi-country, multi-currency operations and restricted funding environments.
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Familiarity with UK charity accounting (SORP FRS 102).
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Experience working closely with trustee Finance or Audit & Risk Committees.
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Familiarity with donor concentration risk analysis and income diversification strategies.
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Exposure to safeguarding or PSEA considerations from a financial governance perspective.
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Experience supporting organisational growth and scale within regulated charity contexts.
The person who currently leads ADUKs education and training work is moving into an exciting new role within our team. We’re now looking for someone marvellous to take on part of their work, alongside some exciting new initiatives we want to develop. We’re not looking for a direct replacement - we want someone who will relish the opportunity to shape and grow this role into something truly impactful, supporting our work and strengthening the sector.
Key Purpose: The postholder will play a key role in strengthening knowledge, understanding, and best practice both within the sector and externally with service providers and the public, helping to remove barriers for assistance dog partnerships.
Internal focus: Coordinate the learning and development of ADUK member organisations, ensuring access to high-quality resources, training, and support to maintain knowledge sharing and best practice development across the sector.
External focus: Deliver education engagements and training to stakeholders, including businesses, service providers, and the public, through ADUK’s wider education initiatives and the new Corporate Allyship Programme.
Key Responsibilities
Learning:
- Manage ADUK’s shared Learning Management System (Moodle) and training platform, supporting members to make the most of the available content and resources.
Knowledge Sharing:
- Collaborate with staff and volunteers from member organisations and candidates to identify learning needs and expertise.
- Coordinate engaging and effective knowledge-sharing programmes aligned with member needs.
Education Delivery:
- Work with ADUK colleagues to coordinate and deliver engaging education initiatives, both in-person and virtually, for service providers and public services.
- Coordinate logistics for external training events, including venues and registrations.
- Support delivery of training for the ADUK’s Corporate Allyship Programme in collaboration with relevant colleagues.
Partnerships and Collaboration:
- Identify opportunities to work with external bodies, partners, and stakeholders to deliver training and share knowledge with the wider community.
Evaluation and Impact:
- Evaluate and assess the effectiveness of knowledge-sharing programmes and external training and explore how best to leverage this evidence.
- Prepare and present impact reports to inform continuous improvement.
Essential Knowledge, Skills and Attributes:
- Recent and relevant experience (3 years +) in designing and delivering in-person and online training and educational workshops and programmes.
- Excellent presentation and facilitation skills, with the ability to engage diverse audiences.
- Experience in managing learning management systems (LMS) and digital learning tools, (preferably Moodle based LMS)
- Excellent organisations skills with the ability to prioritise tasks and coordinate multiple organisations and stakeholders.
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely.
- Confident relationship building skills.
- A collaborative and adaptable approach to teamwork, with the ability to work effectively as part of a small team that sits within a large membership network.
- Be able and willing to travel extensively (across England, Wales and Scotland) to deliver in person training.
All applicants should be aligned with ADUK’s values of championing a standards-based approach to the training and welfare of assistance dogs.
See Recruitment Pack for more information and full job and person spec.
To champion high standards of welfare and training for assistance dogs, and to work for a society where their owners have no barriers.
The client requests no contact from agencies or media sales.
Are you a major gifts fundraiser ready for a new and exciting opportunity? If so, read on!
Associate Director of Advancement, UK & Europe
Employer: Arizona State University Foundation
Salary: Up to £75,000
Location: Hybrid working – London and Home + Travel
Arizona State University is a new model for higher education – demonstrating excellence at scale with access. Today, ASU is the largest public university in the United States and has been recognised for eleven years as the most innovative university in the US. We believe that learning is for everyone.
We are recruiting a new Associate Director of Advancement to help shape the future of ASU in the UK and Europe. As Associate Director, you will have the opportunity to engage with a unique, vibrant, and fast-growing global community who are deeply dedicated to inclusion and global impact, seeking solutions to some of our world’s most pressing problems. You will be fundraising for dynamic priorities such as scholarships, centres and professorships, while also having the opportunity to co-create projects with donors, across the full spectrum of ASU’s schools and centres.
A key member of a small but crucial team in the UK, you will work remotely with teams of skilled and dynamic colleagues based predominantly in Phoenix, Arizona, as well as others around the world. You will also have the opportunity to travel across the U.K. and Europe to build relationships with HNWIs, trusts and foundations and corporate partners.
This is a chance to be part of an institution that is multicultural, diverse and inclusive, and whose alumni and friends are genuinely changemakers. You will be working for a truly global organisation with an outstanding reputation and almost limitless potential.
Closing date: No later than Midnight on Sunday 15 February 2026.
N.B The right is reserved to change the deadline so please submit your application at your earliest convenience to avoid disappointment.
The ASU Foundation has retained Constellate, an executive search firm, to assist with this search. Candidate review will continue until the position is filled.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Diversity and Inclusivity ASU Enterprise Partners proudly stands beside ASU and commits to building a more inclusive culture that supports diverse identities. We are working to recognise and address our shortcomings and hold ourselves accountable for setting and achieving thoughtful goals, initiatives and metrics.
We welcome applications from all suitably qualified persons, and all appointments will be made on merit. Should you require reasonable adjustments made to the recruitment process, please let us know.
No agencies please
If you would like to have a confidential discussion about the role, please email info (at) weareconstellate (dot) com
Please see attached candidate pack. Applications are by CV and covering letter.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Bikeability Trust is entering a new exciting phase of our strategy to 2035 to ensure more children can cycle with confidence. A year into our strategy we have reviewed Executive Team roles and responsibilities and are now looking for a creative Communications and Fundraising Director to lead our mission driven communications, income generation and impact reporting functions.
You will be an experience senior leader in communications, who has the drive to take our strategy to the next level. A key member of the Executive Team, working across the home based diverse staff team to bring together the impact of our work through corporate communications and influencing. We recommend reading our annual reviews on the Bikeability website to see a flavour of the work you could be leading.
Our income generation work is focussed on small impactful corporate partnerships, we have tested some individual giving and are planning to host a fundraising Ball in 2026. Experience in fundraising is desirable, with communications experience as essential as this role will ensure strong relationships with Government.
If you would like to have a short discussion with the CEO before applying please contact Emily Cherry CEO. We are looking to interview shortlisted candidates on the 23rd or 25th February. We are looking for a candidate to start from 1st April or sooner.
Equipping more than five million children with the skills and confidence to cycle on today’s roads
The client requests no contact from agencies or media sales.
About you
Are you a confident digital leader with a passion for driving impact through digital channels? Do you have a knack for asking good questions that help people get to the heart of what they’re trying to achieve? Do you want to use your skills to make a real difference to the myeloma community?
We’re looking for a Digital Reach and Marketing manager to help us achieve our ambitious reach, acquisition and income growth targets.
About the role
This is a new role and exciting opportunity to help shape our digital channels and communities.
You’ll work closely with the Head of Digital, digital marketing team and key stakeholders across the organisation to bring our strategic brand to life and help us achieve our aim of getting Myeloma UK in front of anyone impacted by myeloma.
You’ll lead our digital team to increase our reach and engagement and build trust and loyalty with our online communities.
You’ll also act as a trusted planning partner to teams across the organisation to help them develop marketing plans that best help them achieve their goals and translate their work into effective digital content.
While the digital team works hybrid in Edinburgh, we will consider remote working (with some visits to Edinburgh) for the right person.
About us
Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close at midnight on 22 February 2026. Interviews will be held 26 and 27 February.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
This newly created role will be a core part of our recently expanded Safeguarding team who are vital to the work that we do by enabling a robust culture of safeguarding across RBL. This team supports all RBL staff, volunteers and members to recognise and raise all safeguarding concerns to protect our beneficiaries and residents and protect the reputation of the RBL group.
Based in a small team of Safeguarding Managers and leading a team of Officers, this role will see you ensuring that our safeguarding processes and procedures are implemented to support frontline operational teams.
Reporting to our Head of Safeguarding, key responsibilities will include:
- Manage daily safeguarding activities, specifically oversight and control of Officers workloads and capabilities, providing mentoring support, technical advice and guidance
- Oversee and monitor RBL’s safeguarding recording and management system, support referrals and follow up procedures
- Conduct document reviews and research to support trends analysis, provide mentoring, advice and guidance to Heads of Departments and other RBL leaders as required to embed a robust culture of safeguarding
- Review safeguarding incidents ensuring compliance with established and agreed safeguarding processes
- Take responsibility for understanding and complying with statutory and legal requirements across the UK
- Identify and explore opportunities to collaborate with internal and external stakeholders with the aim of extending and improving SG support available to beneficiaries and ensuring this is provided in a coordinated way and to promote a robust culture of safeguarding
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will have demonstrable experience in the field of Safeguarding Adults and Children, with strong knowledge of safeguarding policies, procedures, codes of practice, legislation and governance. You will have previous experience in managing a remote/dispersed team and have a strong understanding of Disclosure Barring Service and process.
If you are passionate about leading within a core Safeguarding function, this is the role where your knowledge and experience will make a tangible difference in a growing, key team to a leading UK Charity.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
The successful applicant will require an Enhanced DBS with Adult Workforce to be undertaken as part of the pre employment checks process.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: First Stage (virtual): week commencing 9th March
Second Stage (in person, London): week commencing 23rd March
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Strategy
Location: Home-based in the UK, within 90 minutes travel of Central London with regular national and international travel
Contract: 1-year fixed Maternity cover commencing April 2026.
Reporting to: Executive Director
Salary: £65,000 to £70,000.
Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.
About WeProtect Global Alliance
Who we are
WeProtect Global Alliance is a global movement dedicated to ending the sexual exploitation and abuse of children online. We bring together governments, the private sector, civil society, and international organisations to create a safer digital world where every child can thrive.
Our Alliance connects over 300 members from across the globe, uniting diverse expertise and resources to protect children from harm, no matter where they are.
WeProtect Global Alliance is supported by a small, high-performing Secretariat of remote working staff based in the UK/Ireland and is overseen by an influential Global Policy Board drawn from our membership.
Our vision
A digital world free of child sexual exploitation and abuse
Our mission
To work together to build, engage and support a diverse, child-centred global network with the commitment, knowledge and skills to tackle technology-facilitated child sexual abuse and exploitation.
What we do
We focus on driving policy change, fostering international collaboration, and promoting cutting-edge research to combat online child abuse.
Through shared data, insights, and best practices, we empower our members to develop more effective solutions and inspire a coordinated global response.
With a steadfast commitment to child safety, WeProtect Global Alliance stands as a catalyst for change, advocating for a world in which technology empowers and protects children, not endangers them.
Together, we’re creating lasting impact and building a future where every child is safe online.
More information on who we are and what we do can be found on our website.
Job description
Key responsibilities
· To lead the Strategy team, ensuring the research and policy portfolios are informed by best practice to achieve our mission and vision, while embodying our values. This includes working across the Secretariat to deliver the existing strategy.
· To be a thought leader, keep abreast of external trends and developments and changing circumstances to ensure the WeProtect Global Alliance Strategy remains relevant, targeted and focused on improving outcomes for children and young people in a rapidly changing legislative, operational and technological landscape.
· To be accountable for strategy, research, policy and cross organisational projects and work streams. This includes planning and organising relevant performance and delivery areas, being mindful of cross-cutting impacts and priorities.
· To be accountable for the commissioning, delivery and impact of strategic projects, ensuring they are led and informed by participatory principles to reflect the diversity of our membership, embed lived experience, and deliver the WeProtect Global Alliance mission.
· To ensure the effective delivery of the WeProtect Global Alliance Strategy in a fast paced, politically sensitive and rapidly changing external environment, including participating in and leading (where relevant) annual business planning, forecasting, setting, monitoring, reviewing and reporting on budgets and relevant donor requirements to support effective decision making throughout the year.
· To provide exemplary leadership and line management to staff, including appraisals, supervision, team meetings, delegating, managing, engaging, developing and supporting staff to be the best they can be and achieve our strategic objectives in accordance with our vision and values.
· Lead and develop effective working relationships with external partners, stakeholders, members and staff to maximise the collective impact of WeProtect Global Alliance (governmental, public, private, civil society and advocacy communities).
· To take accountability for preparing papers, reports and presentations for internal and external meetings including senior management meetings, executive team, trustee, board and reference groups meetings. To attend, chair, and contribute to meetings, briefings, reviews, due diligence and auditing and compliance activities.
· Represent the Executive Director at internal and external events, share peer responsibility for problem solving challenges, creating a ‘one team’ approach to delivery and deputising were appropriate.
· To be an ambassador, spokesperson and representative of WeProtect Global Alliance Secretariat at external events.
Expectations
Senior Management Team (SMT)
As a member of SMT, you will also have a pivotal role to play in supporting and improving the organisations effectiveness as we implement the WeProtect Global Alliance new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly polarized political landscape as we enter the fourth industrial revolution.
Cross-Functional Operational Collaboration
Contribute to WPGA operational processes and systems, working collaboratively with colleagues to deliver cross-functional projects that strengthen the reach and impact of the Secretariat.
Building an inclusive culture
Play a proactive role in ensuring equity, diversity and inclusion (EDI) is embedded in everything we do.
Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation.
Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong and promote equality in physical and mental health for all.
Other
· To attend and contribute to meetings, training and other events as required.
· To actively participate in our supervision and appraisal process.
· To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.
· To travel to meetings which may require the need to work unsociable hours, for example attending evening or weekend meetings.
· To adhere to relevant legal and statutory requirements including Data Protection Act and the Health and Safety at Work Act.
· To use WeProtect Global Alliance resources responsibly.
As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.
Person specification
Essential criteria
Experience
· Significant senior experience and demonstrable record leading a Strategy Team to deliver an ambitious child centred mission on the global stage.
· Outstanding leadership and team management experience, including experience coaching and line managing direct reports.
· Demonstrable effective influencing and negotiation skills and political judgment with a proven track record building productive and impactful professional relationship and partnerships with a wide range of individuals and organisations.
· Proven experience leading change and transformation with demonstrable qualities as a change agent.
· Demonstrable senior management level experience in project management, financial, donor and budget management, monitoring, evaluation and lesson learning across the fields of strategy, research and policy.
· Significant experience commissioning high quality, high value research and policy projects and able to demonstrate the use of insights in long term planning and impact frameworks.
Skills
· Outstanding communication skills and ability to effectively engage and build meaningful relationships with internal and external staff and stakeholders at all levels.
· Excellent self-management skills to work independently, autonomously and as part of a team, using own initiative and being flexible and adaptable to deliver as ‘one team’.
· Exemplary IT, project management, financial management and donor engagement skills.
· Demonstrable excellent planning and organisation skills to deliver work to agreed timescales and standards.
Knowledge
· Knowledge and understanding of WeProtect Global Alliance mission, vision, values and ambition and how it applies to this post.
· Knowledge and understanding of a child centred approach to participation, advocacy and EDI and how it applies to this post, with a focus on embedding effective policies and processes.
· Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection.
Other
· Right to work in the UK.
· A willingness to travel and work unsocial hours (time in lieu can be claimed).
· Commitment to your own continuing professional and personal development.
· To uphold high standards of work, standards and conduct in line with WeProtect Global Alliance values.
Diversity, inclusion and equity
We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector.
Safeguarding and values
As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.
All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.
Our values are:
Empowerment – collaboration, innovation, challenge
Accountability – responsibility, delivery, safeguarding
Respect – honesty, feedback, inclusion
Applicants should provide an up-to-date CV as well as a covering letter of no more than two pages setting out why you want to work for WeProtect Global Alliance and summarising how you meet the person specification.
WeProtect Global Alliance is driven by a single mission: to protect children from the pervasive dangers of sexual exploitation and abuse online.
The client requests no contact from agencies or media sales.
The General Manager will provide leadership and day-to-day operational management for the Natural Voice Network, ensuring smooth running of its activities and services. Working under the strategic direction of the Trustee Board, the General Manager will implement decisions, oversee the Administrator, and manage finances and communications at an operational level.
They will have delegated authority to make operational and financial decisions (within agreed limits) on behalf of the NVN and its Trustee Board, enabling trustees to focus on governance, strategy, and long-term development.
Key Responsibilities:
Operational Management
- Manage the day-to-day running of the NVN, ensuring all activities are delivered efficiently and in line with the organisation’s values and policies.
- Maintain and store confidential documents and archives.
- Work closely with the Administrator to ensure smooth coordination of membership services, communications, and events.
- Support the development and implementation of the NVN’s strategic and annual plans.
- Represent the NVN in meetings and collaborations, acting as a central point of contact for members, partners, and external organisations.
- Assist with the organisation and delivery of NVN events, training, and gatherings (online and in person).
Financial Management
- Manage operational budgets and approve expenditure within agreed limits (e.g. up to £1,000 per transaction or as defined by the Trustee Board).
- Work alongside the Treasurer on financial planning, reporting, and compliance.
- Prepare financial reports, budgets, and forecasts for trustee meetings.
Governance and Reporting
- Ensure systems are in place to support good governance, including accurate records, risk management, and compliance with relevant legislation.
- Prepare reports for the Trustee Board, highlighting progress, challenges, and key decisions.
- Keep policies and procedures up to date and support trustees in implementing policies and procedures, ensuring that staff and volunteers are informed and aligned.
- Oversee preparation of agendas, papers, and minutes for Trustee Board and working group meetings in collaboration with the chair and administrator.
- Manage trustee induction when new trustees are elected onto the Trustee Board.
Staff Supervision
- Line-manage the Administrator, setting clear priorities and providing regular supervision and support.
- Foster a positive, inclusive working culture consistent with the NVN’s ethos.
The client requests no contact from agencies or media sales.
About Friends of Ibba Girls School (FIGS)
Friends of Ibba Girls School, South Sudan (FIGS), is a registered UK Charity (114620) set up in 2011, at the request of local community leaders to help build and develop a girls’ boarding school in South Sudan. Ibba Girls Boarding School now educates over 320 primary and secondary school girls from across Western Equatoria State and employs around 40 staff.
The school provides high-quality education in a context where most girls leave school before completing primary education and very few reach secondary level. FIGS is a relatively small UK-based charity with a strong national reputation and a substantial impact, demonstrating what high-quality girls’ education can achieve in South Sudan. FIGS works closely with Windle Trust International, which provides technical, financial and organisational support to the school in South Sudan.
FIGS raises approximately £500,000 each year to meet the running and development costs of IGBS and FIGS. Fundraising and effective communications are therefore central to our mission. We are a small team and are looking for someone who will thrive in a varied role, is proactive, organised, and capable of handling multiple demands, with a readiness to learn and take on additional responsibilities.
The Role
This role involves supporting both fundraising and communications activities, alongside essential administrative functions. The Fundraising and Communications Officer will play a key role in implementing FIGS’ fundraising and communications plans, supporting donor engagement, campaigns, events, and day-to-day operational administration. You will be working closely with our Head of Fundraising and Communications, ensuring that FIGS has the resources to continue to support the education and boarding of over 320 marginalised girls in South Sudan.
The role is home-based but requires the ability and willingness to travel to fundraising and supporter events across the UK, including occasional evenings and weekends.
FIGS is a trustee-led charity, with an active and engaged Board that plays a hands-on role in governance, strategy, fundraising and ambassadorial work. Trustees bring a wide range of experience, including diplomacy, international development, education, finance and communications, and work closely with staff to ensure the charity is well-run, accountable and effective.
While Trustees retain strategic oversight and are closely involved in key decisions, FIGS also has a small paid staff team responsible for day-to-day operations, fundraising delivery and communications. The culture is collaborative and supportive, with regular interaction between Trustees and staff, and a shared commitment to the success of Ibba Girls Boarding School.
The staff team currently consists of:
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Head of Fundraising and Communications, responsible for overall fundraising strategy, communications, donor relationships and line management
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Fundraising and Communications Officer (this role), supporting the delivery of fundraising and communications activity, donor engagement and essential administrative functions
Staff work remotely within the UK and collaborate closely online, with regular team meetings and clear priorities. In South Sudan, Windle Trust International acts as FIGS’ managing agent, providing professional management and operational oversight of Ibba Girls Boarding School.
This role sits at the heart of FIGS’ fundraising and communications work. You will work closely with the Head of Fundraising and Communications, interact regularly with Trustees (particularly around campaigns, events and reporting), and help ensure that systems, supporter engagement and communications run smoothly and professionally.
The role is well-suited to someone who enjoys working in a small, mission-driven organisation, is comfortable with a degree of trustee involvement, and values collaboration, clarity and shared responsibility.
Key Responsibilities
Fundraising and Communications
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Support fundraising plan delivery: Assist in achieving income targets and KPIs, including helping to draft grant applications and end-of-project reports.
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Campaign and appeal support: Assist with planning and delivery of fundraising campaigns and appeals (digital and postal).
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Donor communications: Draft and support newsletters, blogs, appeals, event invitations, and other donor communications
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Relationship-building: Support engagement with individual donors, community groups, churches, schools, and other supporters
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Events support: Assist with organisation, promotion, and delivery of webinars and in-person fundraising/supporter events.
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Online presence: Help maintain and develop FIGS website, email marketing, social media content, and video content.
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Donor stewardship: Ensure supporters are thanked promptly and follow-up actions are completed in line with policy.
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Ambassadorship: Represent FIGS positively in communications and at events.
Administration and Fundraising Support
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Database and record maintenance: Update CRM and administrative records.
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Administrative support for campaigns and events: Help coordinate fundraising activities and materials.
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Communications materials coordination: Maintain photo/video archive, collateral, and documentation.
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Administrative support for smooth running: Ad hoc tasks as agreed with Head of Fundraising and Communications.
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Trustee and volunteer support: Practical arrangements for events and supporter engagement.
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Support Head of Fundraising and Communications with monthly fundraising and communications reports
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Gift Aid and basic financial support (future): Assist with processing if needed.
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Team meetings: Prepare for and attend weekly online meetings.
And other duties from time to time as set out by the line manager.
Person Specification
Essential
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Experience in fundraising, communications, charity administration or a closely related role.
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Experience of fundraising from Trusts and Foundations, digital fundraising, email fundraising, or demonstrable transferable skills.
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Strong written communication skills, with the ability to write clearly and engagingly for different audiences.
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Excellent organisational and administrative skills, with strong attention to detail.
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Confidence in using databases/CRMs, email marketing platforms and standard office software.
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Understanding of, or willingness to learn, GDPR and good practice in supporter data management.
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Ability to work independently from home and manage competing priorities.
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UK-based, with the ability and willingness to travel to events across the UK.
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Commitment to FIGS’ values and to the importance of girls’ education.
Desirable
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Experience supporting or delivering digital fundraising campaigns.
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Experience of fundraising in a small charity environment.
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Experience of video editing for communications purposes.
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Experience supporting events (online or in-person).
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Experience managing or contributing to websites and social media for an organisation.
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Familiarity with Gift Aid processes.
Equality, Diversity and Inclusion
FIGS is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds and identities.
How to Apply
To apply, please submit:
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A CV
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A supporting statement (up to 500 words) explaining your suitability for the role and how you would contribute to FIGS’ fundraising and communications work.
Please also include details of two referees.
Applications should be submitted via Charity Jobs. Interviews will be held remotely.
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Application Deadline: February 23rd
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First round interviews: WC March 2nd
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Second round of interviews: WC March 9th
Friends of Ibba Girls School, South Sudan aims to improve the opportunity and quality of primary and secondary schooling for marginalised girls.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About African Rainbow Family
African Rainbow Family (ARF) is a UK-based, lived-experience-led grassroots organisation working with and for LGBTIQ+ refugees and people seeking asylum of African heritage and the Global Majority.
ARF was founded in 2014 in response to the criminalisation and persecution of LGBTIQ+ people across parts of Africa and the Commonwealth. The organisation provides advocacy, peer support, advice, training and counselling, while campaigning locally, nationally and internationally to challenge injustice and promote equality and human rights.
ARF operates from its head office in Manchester and has centres in Leeds, Birmingham, London and Swansea.
About the Role
The Operations Manager role is a new and senior position within African Rainbow Family and will play a key role in supporting the organisation’s strategic and operational development.
The postholder will be responsible for overseeing the day-to-day running of the organisation, managing staff and volunteers, ensuring effective service delivery and leading on income generation and funding applications.
The role works closely with the Chief Executive Officer, Trustees, staff, volunteers and external stakeholders to ensure ARF operates effectively, sustainably and in line with its values and objectives.
Key Responsibilities
The postholder will be responsible for:
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Managing the day-to-day operations of African Rainbow Family, ensuring efficient and effective organisational delivery
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Line managing staff and volunteers, including recruitment, induction, supervision and performance management
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Overseeing service delivery across all ARF centres to ensure consistency, quality and compliance with funder requirements
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Managing organisational budgets and monitoring expenditure against agreed targets
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Leading on income generation, including researching funding opportunities and writing grant and funding applications
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Developing, reviewing and implementing organisational policies, procedures and systems
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Ensuring compliance with governance, safeguarding, health and safety and regulatory requirements
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Building and maintaining relationships with funders, partners, commissioners and key stakeholders
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Supporting strategic planning and reporting to the CEO and Board of Trustees
Person Specification
Essential
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Minimum of two years’ experience in an operations, project or organisational management role
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Proven experience of managing staff and volunteers
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Experience of managing budgets and financial reporting
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Demonstrable experience of researching and writing successful grant or funding applications
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Knowledge of charity governance, compliance and operational processes
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Strong organisational, communication and leadership skills
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Ability to work independently and manage competing priorities
Desirable
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Experience working within the charity or voluntary sector
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Experience working with LGBTIQ+ refugees or people seeking asylum
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Knowledge of asylum, immigration or human rights policy
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Experience using databases or CRM systems (e.g. Salesforce)
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Experience in advocacy, campaigning or media work
Benefits
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28 days annual leave including Bank Holidays
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NEST pension scheme
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Flexible working arrangements
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Birthday leave and two wellbeing (duvet) days per year
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Cost-of-living support
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Paid sick leave after six months’ service
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Training, development and progression opportunities
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Salary review and employee reward scheme
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Free on-site parking
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Accredited Living Wage Employer
Equality, Diversity and Safeguarding
African Rainbow Family is committed to equality, diversity and inclusion and welcomes applications from people with lived experience of the asylum system, LGBTIQ+ people and individuals from Black and Global Majority backgrounds.
This role is subject to a Genuine Occupational Requirement and is therefore open only to applicants who identify as lesbian, gay, bisexual, transgender or intersex.
The post is subject to an enhanced DBS check. ARF is committed to safeguarding and to providing reasonable adjustments throughout the recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bipolar UK, our mission is simple yet life‑changing: to empower everyone affected by bipolar to live well and thrive.
We work to reduce stigma, improve understanding, and ensure no one faces the condition alone. Our vision is a world where every person affected by bipolar has access to the right treatment and support, an understanding community, and the tools to live well.
About Bipolar UK
We are the only national charity dedicated to supporting people affected by bipolar. Through our peer support line, peer support groups, eCommunity, digital tools, workplace training, research collaborations and awareness‑raising campaigns, we reach tens of thousands of people each year.
Our work improves understanding, reduces isolation and empowers people to stay well. We are a small, ambitious, and fast‑growing team driven by purpose, compassion and innovation. Our culture is collaborative, supportive and rooted in lived experience.
Job Summary
The Senior Partnership Officer will play a pivotal role in building, strengthening and diversifying Bipolar UK’s high‑value relationships, with a particular emphasis on corporate fundraising and identifying strategic, mutually beneficial collaborations that support the charity’s long‑term needs.
Working closely with the Strategic Partnership Manager, you will manage and grow our portfolio of major donors, corporate supporters, and strategic partners. You will provide exceptional stewardship, ensuring partners feel valued, engaged, and inspired to deepen their relationship with us.
A key part of the role will involve proactively identifying and cultivating new corporate prospects, developing compelling propositions, crafting funding proposals, and pitching confidently to decision‑makers at all levels. You will help implement robust cultivation plans and ensure effective monitoring and evaluation across all partnership activity.
You will also work collaboratively across the wider Fundraising Team - including with the Fundraising Officer - supporting campaigns, events, and individual giving where needed.
This is a home‑based position with travel required for meetings and events across the UK. Some evening or weekend work may be required.
Key Responsibilities
1. Growing Corporate and Strategic Partnerships
- Drive the growth of corporate fundraising through proactive identification, research and cultivation of new corporate prospects.
- Develop innovative, mutually beneficial partnership opportunities, including Corporate Social Responsibility (CSR), Charity of the Year, sponsorships, staff fundraising, corporate challenge events, payroll giving and cause‑related marketing.
- Create compelling propositions tailored to corporate audiences.
- Lead and support pitches to secure long‑term, strategic and income‑generating partnerships.
- Collaborate with internal teams (e.g. Services, Communications) to co‑design new partnership concepts, projects or services that align with charity priorities.
- Support the development of partnership agreements and ensure expectations, deliverables and benefits are clearly defined.
- Work to a mutually agreed financial target and use the CRM to track and record relevant data to grow our donor pipeline.
2. Strengthening High‑Value Donor & Partner Stewardship
- Deliver excellent relationship management to major donors, corporate partners and strategic allies.
- Provide regular updates on impact and organisational achievements to deepen engagement.
- Organise meetings, briefings, events and engagement opportunities to showcase our work.
- Maintain accurate and comprehensive records of all interactions on Salesforce.
- Create tailored materials, proposals and events to support ongoing partnership activity.
- Represent Bipolar UK through presentations at corporate and partner events.
- Track performance and impact of partnerships, supporting continuous improvement.
3. Supporting Wider Fundraising
- Work collaboratively with the Fundraising Officer, SPM and wider team to maximise fundraising opportunities across all income streams.
- Provide hands‑on support for individual giving campaigns, events and community fundraising when needed.
- Contribute to team planning, cross‑team projects, and organisational initiatives.
Strengths
You will thrive in this role if:
- You are an exceptional relationship‑builder with the confidence to engage senior stakeholders and corporate leaders.
- You bring creativity, energy and ambition to developing powerful partnership ideas.
- You are an excellent communicator - skilled in writing compelling copy and delivering persuasive pitches.
- You are a proficient user of professional social media platforms such as LinkedIn to support your work.
- You are an engaging public speaker, confident at events, in meetings and online.
- You are methodical, analytical and data‑driven, with strong record‑keeping and reporting discipline.
- You are adaptable, organised and calm under pressure - thriving in a small, fast‑paced organisation.
- You enjoy autonomy, value professional development, and proactively shape your own work.
- You are reliable, detail‑focused, deadline‑driven and comfortable working remotely with minimal supervision.
- You have a keen understanding of the charitable sector in the UK.
Skills and Experience
Essential:
- Minimum 2 years’ experience in major donor fundraising, corporate fundraising or partnership development.
- Proven track record of generating new business at 5 and 6 figure levels - from prospecting through to securing partnerships.
- Experience working to, and achieving, income targets.
- Strong understanding of the corporate sector, CSR and corporate fundraising mechanisms.
- Excellent written and verbal communication skills, with experience delivering pitches and proposals.
- Excellent project and time‑management skills.
- Understanding of ethical fundraising and GDPR compliance.
- Experience using Salesforce or a similar CRM.
- Confident user of Microsoft Office and quick to adopt new technologies.
Desirable:
- Experience within a mental health or health‑related charity.
- Understanding of bipolar gained through lived experience or supporting a friend or family member.
Other Information
The main tasks may be amended from time to time to reflect evolving organisational needs. Changes will be made in consultation with the post holder.
The post holder must comply with Data Protection, Health & Safety, and Equality & Diversity legislation, and follow all organisational policies and best practice.
How to Apply
To apply, please submit your application by 5pm 20th February through Charity Job including your CV and a covering letter. If we receive a high volume of applications we may close applications early.
Your covering letter (max two A4 pages) should outline:
- how your experience matches the person specification
- what you would bring to the role
- why you want to work for Bipolar UK
Interviews will be held w/c 2nd March, either online or in person.
Please note the final appointment is subject to satisfactory references and an enhanced DBS check.
Good luck and thank you for your interest in supporting Bipolar UK’s vital work.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
The Administrator will play a key role in supporting the smooth and efficient running of the NVN’s operations. Working closely with the General Manager, they will manage day-to-day administration, membership communications, events logistics, and financial record-keeping.
They will help ensure that the NVN remains responsive, organised, and welcoming to its members and everyone.
Key Responsibilities:
Administration and Coordination
- Support the General Manager with the day-to-day coordination of the NVN’s activities.
- Maintain accurate records, files, and databases (including membership and financial information).
- Prepare and circulate agendas, papers, and minutes for Trustee Board and working group meetings in collaboration with the chair and general manager.
- Track progress on agreed actions and support efficient follow-up.
- Support the General Manager to manage and promote funding applications from the membership, such as the ARCH Levy Fund, bursary applications and the Event Subsidy Fund.
Membership and Communications
- Respond to member and public enquiries in a timely and professional manner.
- Manage membership renewals and maintain the membership database.
- Create and distribute newsletters.
- Maintain our social media presence and website content.
- Store NVN songbooks and send out when purchased.
- Assist with the organisation and delivery of NVN events, training, and gatherings (online and in person).
- Website management (in liaison with website hosting company).
Finance and Record-Keeping
- Support basic financial administration including invoicing, payments, and expense tracking.
- Maintain up-to-date financial records in coordination with the General Manager and Treasurer.
- Maintain and store confidential documents and archives.
- Support the preparation of information for reporting and audits.
- Work with Xero (accounting software).
The client requests no contact from agencies or media sales.
Income Recovery and Enforcement Officer
We are looking for an Income Recovery and Enforcement Officer to join an Income Management Team, this is an exciting opportunity to play a specialist role in managing legal action, protecting income and supporting residents to resolve arrears.
Position: Income Recovery and Enforcement Officer
Location: Stratford, London or Trafford, Manchester with hybrid working (20 to 40% office based)
Salary: £32,881 per annum (London weighted) or £28,886 per annum (Regional)
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 15 February 2026
Interviews: Week commencing 23 February 2026
Start Date: 30 March 2026
The Role
This is a specialist, enforcement focused role where you will manage a portfolio of accounts already subject to legal action. You will take ownership of cases from preparing court paperwork through to eviction where required, making confident decisions that directly shape outcomes for residents and the organisation.
You will represent the organisation in court on occasion and act as the main point of contact for external legal advocates. This is a fast paced, target driven role, balancing firm enforcement with compassionate customer service, helping residents get back on track while safeguarding the organisation’s ability to invest in homes and communities.
You will:
- Manage a caseload across all legal stages of the arrears lifecycle, including preparing and presenting cases in court and progressing to eviction where required
- Act as the main point of contact with external legal advocates representing the organisation
- Prepare witness statements and court documentation to secure successful outcomes
- Take confident decisions on enforcement action, balancing risk and customer impact
- Handle high volumes of customer contact while working to call and case management targets
- Provide advice and signposting to help residents maximise income and sustain tenancies
- Work collaboratively with Housing, Finance and Legal teams to ensure a joined up approach
About You
We are seeking a confident and resilient professional with experience of housing arrears recovery and legal enforcement.
You will bring:
- Proven experience in housing arrears recovery and enforcement, including legal proceedings through to eviction
- Confidence in decision making and managing a fast paced workload
- Strong customer service skills and the ability to handle sensitive conversations
- Knowledge of welfare benefits and tenancy related arrears processes
- Excellent organisational, negotiation and influencing skills
- Ability to work independently and as part of a team
Benefits Include
- Excellent pension plan with up to 6% double contribution
- 28 days annual leave plus bank holidays, rising to 31 days with service
- Westfield Health Cash Plan
- Non contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits and Employee Assistance Programme
- And many more
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
About the Organisation
One of the UK’s leading housing associations and developers, founded on the belief that high quality housing is vital for people’s health, happiness and security. Over 250,000 people call our properties home and we serve diverse communities across London, the South East and the North West.
People are at the heart of everything we do and our success depends on employing and supporting the very best people. We are proud to be a Disability Confident Leader and committed to creating an inclusive workplace where everyone feels welcome.
Other roles you may have experience of could include Arrears Officer, Enforcement Officer, Income Recovery Officer, Legal Recovery Officer, Rent Officer, Housing Income Officer, Customer Account Lead, Debt Recovery Officer, Tenancy Enforcement Officer
A leading anti-slavery charity is operating where most organisations do not: at the intersection of real-time victim insight, systemic prevention, and market-level change. Through its safehouses and community support, the organisation empowers survivors to reclaim their lives and dignity. As operators of a UK-wide Modern Slavery & Exploitation Helpline, it provides vital national infrastructure that drives urgent action and delivers real-time data on exploitation trends.
The organisation is working to end modern slavery by empowering, equipping, and influencing others to bring about positive and transformational change. Its work combines frontline intelligence with policy influence and business transformation, turning hidden exploitation into actionable reform. It is a values-led organisation – honourable, insightful, dynamic, collaborative, and ambitious – relentless in its pursuit to build a future free from exploitation.
The organisation is seeking an inspirational, confident, and values-led Chief Executive Officer to lead it in its mission to tackle modern slavery and support survivors to rebuild their lives. The successful candidate will act as the organisation’s principal ambassador, engaging credibly and persuasively with government, policymakers, media, and the public.
The postholder will balance strong external leadership with rigorous internal excellence, ensuring the organisation remains a leading authority in the fight against modern slavery.
Chief Executive Officer
A leading anti-slavery charity
Salary: £85,000 – £90,000
Location: Remote, with a minimum of one day a week based at head office in Bristol
About you
The organisation is seeking a highly collaborative and competent leader, with:
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Significant senior leadership experience working with/reporting to a Board in progressive organisations across the charity, NGO, social justice, or public/private sectors.
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Proven ability to provide strategic direction and oversight in complex, mission-driven organisations.
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An entrepreneurial mindset with the ability to drive growth and diversify income.
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Strong advocacy skills with a track record of influencing government, legislative processes, and diverse stakeholders.
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A consistent commitment to diversity and inclusion, with experience advancing inclusive policies and organisational culture.
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Strong financial and operational expertise, with a record of maintaining robust financial controls and regulatory compliance.
Crucially, candidates will be inspired by the organisation’s vision of a world without slavery and its commitment to turning hidden exploitation into actionable reform that empowers survivors and informs broader public understanding.
How to Apply
For further information, to access the appointment brief and to apply to this role, please click 'redirect to recruiter'.
Recruitment Timetable
Deadline for applications:
25th February
First interviews with Prospectus:
w/c 2nd March
First stage interviews with the organisation (online):
w/c 16th March
Second stage interviews with the organisation (in person):
w/c 23rd March
