Community management jobs

We're looking for a driven, enthusiastic and resilient Housing Coordinator to join our Gateway Service in Southwark.

£25,169.00 per annum, working 35 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Healthcare Cashplan through our partner Healthshield

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Main duties include:

• Provide first point of contact on site for Local Authority staff, occupants, Look Ahead colleagues, contractors and visitors
• Carry out day to day management of the building including managing breaches of house rules, including alerting Local Authority when tenancy enforcement action is required

The post-holder will:

• Be the main point of contact for Local Authority partner and contractors and carry out day to day management of the building and the facilities
• Manage all void processes - void inspections and void event monitoring
• Report maintenance issues and repairs

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
• Excellent time management skills to prioritise tasks in a logical and systematic way.
• Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.

What you'll bring:

• 2 years experience of working in housing or a related field.
• Experience of liaising with housing benefit departments ,council tax and other external agencies.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job decription on Our website

Cranstoun offer a wide range of services across England, including community-based and residential substance use services, supported housing, specialist services for young people and families and carers, and domestic abuse services.

Our skilled and compassionate teams work with service users, families, and communities, helping them to make positive changes. We’ve been making a difference since 1969 by combining our expertise with innovative approaches and putting people at the heart of what we do.

Our Domestic Abuse Housing Solutions Service provides housing-related support for individuals threatened by domestic abuse. We support people to find suitable alternative accommodation and emergency accommodation. We also work with key strategic partners to help address other social related issues, such as benefit/welfare reform processes, helping to maximise people’s incomes, signposting to relevant primary and secondary health care services and more.

As Housing Support Worker, the successful applicant will be expected to:

• Process referrals according to local procedures
• Support service users who attend drop-in sessions
• Deliver expert advice and assistance on homelessness within a domestic abuse context
• Undertake initial inquiries into a person’s eligibility and homelessness/threatened with homelessness status making referrals to appropriate safeguarding agencies for people with no recourse to public funds.
• Administer housing need assessments and conduct extensive investigations to fully understand and respond to survivors housing and additional support needs.
• Develop, update and review Personal Housing Plans (PHP) with survivors. Set out and agree on realistic tasks with the survivor and ensure the PHP remains relevant whilst homelessness prevention and relief duties are owed
• Using effective case management skills to timely prevent and relieve homelessness. Where homelessness cannot be prevented, support the arrangement of suitable Temporary Accommodation (TA) and First Night Placements.
• assess and manage risk.
• maintain accurate records using a provided lap top computer.
• understand the importance of maintaining professional boundaries.
• ensure safeguarding protocols are followed.

Female applicants only. Due to the nature and context of the work, having the particular protected characteristic is an occupational requirement and the application of the requirement is a proportionate means of achieving a legitimate aim.

All posts are subject to an enhanced DBS Disclosure. 

Closing Date: 9 November 2025

People, Culture & Governance Officer

Full Time, Permanent

Salary: £32,623

Location: Farringdon, hybrid working, 1-2 days on-site

Would you like to work for a meaningful organisation amongst a team of diverse and dedicated colleagues collectively striving towards one greater goal? MLC Partners are delighted to be exclusively partnering with the charity Turn2us in their active search for a dedicated and experienced administration officer to work in the heart of the organisation, their People, Culture and Governance Team.

With their overarching mission to make financial security a basic right for everybody in the UK, there may not be a more crucial time for the pivotal work that Turn2us do every day. This opportunity to work with their HR team, supporting the Director of People, Culture & Governance and the wider team, is the perfect way to contribute to their great mission; ‘to change the system’.

Responsibilities will include, but not limited to;

• Providing comprehensive administration support to the Director of People, Culture & Governance, and the wider team;
• Provide diary management to the Director including scheduling appointments and meetings.
• Setup and track PCG leadership meetings.
• Ensure the Director has relevant papers in advance of scheduled meetings.
• Coordinate travel arrangements and logistics as required.
• Drafting correspondence, making telephone calls and attending meetings as requested by the Director.
• Coordinating, attending and taking minutes and tracking actions for OLT and Heads meetings as required.
• Following up on actions from meetings on behalf of the Director, ensuring that they are addressed by the appropriate people within agreed timescales.
• To provide administrative support in creating presentations and documents for Board meetings, Organisational Leadership Team meetings (OLT), and other key forums.
• Providing project management for People and Culture related activities, projects and meetings;
• Support project planning and implementation of People & Culture initiatives, such as staff engagement activities.
• Support the preparation of reports and maintain accurate project records.
• Provide administrative support for workshops, training sessions, and team events.
• Provide administrative and logistical support for the planning, coordination, and delivery of cross-organisational projects where agreed with the Director of People, Culture & Governance.
• Track project timelines, maintain action logs.
• Support collaboration across teams by scheduling project meetings and preparing supporting documentation.
• Supporting internal communications on behalf of the Director of People & Culture;
• Assist the Director with drafting internal communications, announcements, and updates for staff.
• Help coordinate staff engagement activities and feedback mechanisms to strengthen communication channels.
• Liaising with external providers supporting the organisations People and Culture governance work;
• Act as a point of contact for external providers and consultants working with the People & Culture and Governance directorate.
• Coordinate meetings, contracts, and service delivery arrangements.
• Ensure relevant documentation is filed and shared appropriately.
• Providing administrative support in creating presentations and documents for Board meetings, Organisational Leadership Team, Heads and other meetings and events.
• To support the directorate in its work with ensuring an inclusive and values driven organisation;
• Provide administrative support to the director on projects and initiatives that promote diversity, equity, inclusion and belonging.
• Help coordinate staff engagement activities aligned to the organisation’s values.
• Ensure meeting agendas, communications, and project materials reflect inclusive practice.

The ideal candidate will have demonstrable experience in a similar role, the ability to take concise and accurate minutes, to work under pressure to tight and competing deadlines whilst able to maintain excellent interpersonal skills to deal with people at all levels. In addition, an overarching passion for the charity’s values and ethos is key to your success in this role alongside an understanding of Equality, Diversity, Inclusion and Belonging and how it applies to the work of Turn2us.

Person Specification

Skills:

• Good oral and written communication skills.
• Good interpersonal skills: able to establish and maintain excellent working relationships with internal and external stakeholders.
• Ability to confidently engage with different people both virtually and in person.
• Ability to take concise, accurate and efficiently produced minutes of meetings.
• Ability to work under pressure, managing competing priorities, to deliver outputs in a timely and appropriate manner.

Experience:

• Some awareness of project management
• Administrative and diary management experience.
• Experience of organisation of meetings, travel arranging, diary management and email management.

How to Apply/Interview dates:

To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.

We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.

Closing date of applications: Friday 14th November

1st stage interviews: w/c 17th November

2nd stage interviews (face-to-face): w/c 24th November

Location: Central London (Hybrid – 2 days office-based)

Day rate: £350-400 (UMB)

Contract: Interim

Start date: ASAP – immediately available candidates preferred

Overview

Our client is a leading London-based charity looking to recruit an interim Finance Business Partner on a 3–6-month contract. This is an opportunity to make a real impact within an organisation that’s changing lives across the UK.

The Role

As Finance Business Partner, you’ll play a key role in driving financial performance, providing strategic insight, and helping senior stakeholders make well-informed decisions. You’ll act as the bridge between finance and the wider organization, ensuring that financial information is clear, meaningful, and aligned to the charity’s goals.

Key responsibilities include:

· Building strong relationships with departmental leads and programme managers.

· Supporting budgeting, forecasting, and longer-term financial planning.

· Providing insightful analysis to guide decision-making and resource allocation.

· Preparing management accounts with clear, actionable commentary.

· Helping drive value for money and efficiency across programmes and operations.

· Supporting business cases, funding bids, and donor reporting where needed.

· Contributing to process improvement and system enhancements.

About You

You’ll be ideally a qualified (or part qualified) accountant who enjoys partnering with the business and translating complex financial data into clear, engaging insight. You’ll bring strong analytical ability, sound judgement, and a collaborative approach.

Criteria to be successful:

· ACA, ACCA, or CIMA qualification (or equivalent).

· Must have experience in the charity or not-for-profit sector.

· Proven experience in a Finance Business Partner or Management Accountant role.

· Excellent communication and influencing skills.

· Strong Excel and reporting system capability.

This is a fantastic opportunity to join a respected charity and help ensure financial insight continues to underpin the organisation’s vital work. If you’re a commercially astute finance professional with a passion for purpose, I’d love to hear from you.

Applicants will be reviewed immediately, and the role may be filled before this ad closes. To discuss this role further, and your job search, please reach out to Freya at MLC Partners.

We’re looking for a skilled Property Compliance and Asset Officer to help deliver safe, compliant, and well-maintained housing across multiple sites. You’ll manage property compliance programmes, support maintenance operations, and ensure high standards of safety and service delivery.

Location: London (multi-site)
Contract: Permanent, Full-time
Salary: £35,000 per annum + benefits

Key Responsibilities

• Oversee statutory compliance programmes (gas, electrical, asbestos, water hygiene, fire safety, lifts, etc.).
• Manage contractors and monitor maintenance performance.
• Maintain accurate compliance records and performance reports.
• Support budget management and contract administration.
• Conduct site inspections and ensure adherence to H&S standards.

About You

• Qualified or experienced in property maintenance or compliance management.
• Confident managing contractors and liaising with stakeholders.
• Strong organisational and IT skills.
• Experience in housing, facilities, or asset management is desirable.

If this sounds like you and you’re keen to join an organisation making a real impact through safe and compliant housing, then please do get in touch!

For more information, please submit your CV to

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Title:Communications and Marketing Officer

Reports to:Communications Manager

Location:Borough High Street, London SE1 (hybrid role, 2 days a week in the office)

Salary:£30,000

Contract:Two-year fixed term contract

Hours:Full time (35 hours)

Role overview:

We’re looking for an enthusiastic, positive and creative communicator to help our small team support and empower people living with a genetic bleeding disorder. 

It might sound obvious, but we need someone who loves communicating - whether that’s chatting to supporters at events, writing engaging content or creating eye-catching social media posts.You’ll immerse yourself in the wide range of work our small charity does and help us maximise its impact.

Your main focus will be on shaping and improving content and engagement on our social media channels, with support from our Digital Marketing and Content Manager, but this is a varied role with lots of opportunities to get involved in a wide range of projects. There’ll also be ample of opportunities to develop your skills and experience – both learning from members of the team and through external training. 

We’re really proud of the work we do. This year’s highlights include writing and launching a ground-breaking report on the treatment of women and girls, coordinating a nationwide celebration of sport and organising a weekend event for parents of children newly diagnosed with a bleeding disorder. On top of that, we offer complex support to those in our community impacted by the infected blood scandal.

This is a varied and rewarding role which you can make your own. If you can juggle lots of projects, keep good ideas flowing and want to make a difference to the lives of people with bleeding disorders and their families, we’d love to hear from you. 

Background and purpose

We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters. 

For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.

We want to ensure that everyone affected by a bleeding disorder:

• Lives the best life that they can 
• Never feels alone or isolated 
• Feels empowered and confident.

We do this by:

• Improving understanding about living with a bleeding disorder 
• Providing support at all life stages 
• Influencing and advocating on policy and access to treatment.

More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.

We are looking for a Communications and Marketing Officer to promote the vision, values and activities of the charity to grow our profile, membership and supporter numbers across the UK.

You will work closely with the small team at the Haemophilia Society to ensure a positive, engaging, consistent, regular and effective programme of communication. 

The Haemophilia Society is a member of the Charity Comms and Charity Digital organisations which offer a range of training opportunities.

Key duties & responsibilities

• Assume the day-to-day running of our social media channels, with support from our Digital Marketing and Content Manager. This includes planning, sourcing and creating content as well as monitoring the channels to ensure comments, queries and feedback is responded to as quickly as possible, liaising with relevant teams where necessary to formulate an agreed response
• Liaising with services, fundraising and public affairs to ensure engaging and informative messaging
• Work with all departments to create content to promote activities, drive member recruitment, fundraising and engagement
• Help to plan, source and create content for our twice-yearly members magazine Community Matters
• Be a guardian of our charity’s tone of voice and ensure it is appropriately used in communications, maintaining consistency and brand awareness 
• Work alongside our infected blood community, assisting with relevant updates
• Keep up to date on best practice within the charity sector and particularly changes to digital communications and codes of practice.

Person Specification

Key attributes

•Strong interpersonal skills, ability to collaborate, communicate and build relationships effectively at all levels

•Experience in planning, sourcing, creating and editing content for a range of social media channels

•Experience of creating digital content including photos, videos and graphics

•Excellent writing skills 

•Ability to manage own workload and juggle conflicting priorities

•A self-starter with a positive attitude and willingness to work in close collaboration with others across the organisation

•Good attention to detail and accuracy in preparing communications.

 Personal qualities

·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds 

·Values-driven with a proven commitment to social inclusion and equal opportunities

·An effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and the Haemophilia Society.

Other requirements

• Experience of Adobe Suite is desirable
• Photography and/or videography skills are desirable
• Must be prepared to travel throughout the UK and to work varying hours including evenings and weekends as required
• Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment
• Undertake any other tasks that may be requested will be at the same level of responsibility and terms and conditions of employment.

The Haemophilia Society is an equal opportunities employer.

This permanent, full-time role, to which the Circuit has made an initial five-year commitment, is Circuit-wide, but locally based. The person appointed will help lead the development of a Circuit-led New Places for New People (NPNP) initiative for and with young people within the Circuit, which we anticipate will lead to the upscaling of this area of ministry in the medium term.

 We are seeking a collaborative self-starter who is able to work in strategically missional ways in order to reach and disciple young people, in enabling them to flourish in every part of their lives. You are likely to hold a degree-level qualification in Theology, or a subject related to this area of ministry. Ideally, this might be a professionally-qualifying JNC award. Applicants not holding a JNC, or equivalent, may still be considered.

 A specific faith is an essential requirement for this role and in accordance with the Equality Act, 2010, it is an occupational requirement that the successful candidate is a practising Christian.

The post-holder will have access to office space at The Well Methodist Church, 164 North Road, Darlington, DL1 2EL. However, travel across the Circuit will be required and the post-holder must have access to their own transport. Some evening and weekend work will be required. At least one day will be free from responsibility each week.

We encourage enquires and welcome informal conversations about the role via email to Graham Bright, Community Pastor, The Well Methodist Church. A job information pack and application form accompanies this advert, or, can be found on our website. Please note, we are, regrettably, unable to offer, or support, visa sponsorship at this time. To be considered for this post, completed application forms must be received by email before midday on Thursday 20 November, 2025.

Employer matched pension contributions subject to maximum of 6% of salary - a contribution towards relocation may be possible.

Interview dates will be mutually agreed with candidates.

Background Information

Spitfire Advice & Support Services (Birmingham) Limited is not-for-profit organisation that offers help, information and support to clients from the most excluded communities.  We are currently funded to deliver our services in Castle Vale Ward and all the Sutton Coldfield post codes. Other funding we have enables the delivery of a number of projects that support our client’s including our Money Advice and Financial inclusion programmes.

Our Money Advice Caseworkers’ support clients who are affected by welfare reforms and have complex welfare benefits and debt issues. The appointee will need to have extensive experience of Legal Services Commission casework in the context of the Advice Quality Standard and will have worked in a target driven environment but who will also understand that people will always be our priority.

Essential Qualifications:

a)Educated to degree or equivalent level or have demonstrable work experience in the delivery of debt and benefit advice.

b)Hold either an IMA (Institute of Money Advisers) qualification or have recent GGDA (Giving Good Debt Advice) training.

Job Purpose

The key purpose of the role is to deliver a first-class specialist debt and money advice service to clients in need of support. ensuring income maximisation for all clients through the take up of appropriate welfare benefits.

We use a digital case managment system which enables hybrid working to function smoothly.

Case Workers Core Duties (extracte from the full Job Description for the role)

a) The delivery to AQS standard of the core Money Advice Service. This may be via telephone, MS Teams, email or face to face

b) The provision of advocacy and court representation at tribunals or other statutory bodies as appropriate.

c) Taking client instructions; this may include but is not limited to; drafting letters/emails to the client and third parties, preparing financial statements and negotiating with third parties.

d) Ensuring income maximisation through the take up of appropriate welfare benefits.

e) Working to targets to ensure that we meet all our contractual obligations.

f) Managing own caseload, opening and closing cases appropriately and carrying out reviews as required by AQS and the Head of Advice

g)  The support, with other team members/volunteers, of the delivery of the service on an outreach basis if required.

h) Maintain accurate case and client records using our digital case management system and for purpose of continuity of client casework, information retrieval, statistical monitoring and reporting preparation to AQS standards.

i) Ensuring that all casework meets AQS standards and complies with Money Advice Team Procedural Manual.

j) The maintenance of records and other data ensuring that it is up to date and accurate; either paper records (as required by Tribunal cases) or on our digital casework management system.

k) Ensuring that all confidential information is managed in line with the company’s Confidentiality Policy and GDPR Policy.

We are looking to appoint an Administration Lead to join the team.

Learning Disability England works hard to be a member led organisation. This role plays an important part in the day-to-day workings of the organisation by leading on the administrative management of memberships and financial functions, as well as supporting projects and events led by other members of the team. The Administration Lead’s contribution will ensure that we deliver a national movement for change and a network for members and partners.

For more information about the role, and for an application form, please download the application pack.

About Us 

We are a small staff team of 7 people mostly working part time. All of us are home based and work flexibly. Annual leave  entitlement is 27 days plus Statutory Holidays pro rata.

There are different lead roles in the team but being small we support each other and work with members and partners to achieve as much as can together. 

Learning Disability England is a membership organisation that brings together people with learning disabilities, family members and people in paid roles to make a difference together.

Being led by what is important to our members is central to how we work. Working closely with the Representative Body and other team members to support being member led is an important part of all our jobs. 

Diversity matters to us. We particularly welcome applications from people from Black, Asian or minority ethnic backgrounds as they are currently underrepresented in our organisation.   

Closing date for applications is 13th November 2025 at 8am.  

We will be conducting online interviews on the 20th November 2025

The Senior Bilingual Resettlement Officer will lead the delivery of high-quality, culturally and linguistically tailored support to refugee households resettling in Hampshire under the UK Government Resettlement Programme—including the Afghan Resettlement Programme (ARP), United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. A core focus of the role is to supervise and support Resettlement Officers, ensuring effective casework delivery, equitable caseload management, and adherence to safeguarding protocols and project key performance indicators.

The Senior Bilingual Resettlement Officer will provide guidance on complex cases, contribute to staff development through mentoring and training, and support the coordination of multi-agency services to promote timely access to housing, healthcare, education, and other statutory services. Support will be delivered in English and Dari/Pashto through home visits, remote assistance, and group sessions. The role also includes attending strategic meetings with Hampshire County Council, collaborating with delivery partners, and contributing to project reporting and service development.

Key Working Relationships

This position will report to the Programme Manager and work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include Senior Resettlement Officers, Bilingual Resettlement Officers, Resettlement Officers, ESOL Coordinator, Education Officer, Community and Engagement Officer and Project Officer. This position will also collaborate regularly with staff at Citizens Advice Rushmoor and other delivery partners, including attending partnership and strategic coordination meetings.

KEY ACCOUNTABILITIES

Support to Staff (50%)

· Supervise and mentor Resettlement Officers, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and leading performance reviews.

· Provide training and support for Resettlement Officers on the delivery of different project activities and working with supported individuals.

· Provide Resettlement Officers with support for households with the most complex support needs. This will include involvement with practical casework support to refugee households, ensuring timely access to housing, income, healthcare, education, and other statutory services.

· Provide Resettlement Officers with support to respond to safeguarding concerns, following IRC and statutory processes.

· Proactively review Resettlement Officers’ caseloads to ensure equitable distribution and identify emerging support needs, taking appropriate action to rebalance workloads, provide targeted guidance, and uphold service standards, safeguarding protocols, and project key performance indicators.

Direct support to households (20%)

· Welcome newly arrived supported individuals by attending their home alongside Resettlement Officers to assist with initial arrival support, complete risk assessments, and deliver home safety orientation.

· Research, identify and outreach to services and resources that enable clients to meet their short and long-term goals and facilitate external referrals.

· Support with the delivery of group session support, including orientation sessions on life in the UK, both virtually and in person.

Key Administrative tasks (20%)

· Represent the IRC in meetings with Hampshire County Council to discuss project progress, contribute to strategic dialogue, and provide formal updates through scheduled reporting and performance review meetings.

· Collaborate with delivery partners to ensure coordinated support for households, contributing to joint planning, case discussions, and service alignment that promotes timely access to housing, healthcare, education, and other essential services. This includes regular attendance at partnership meetings to review progress, share insights, and strengthen partnership delivery.

· Lead on supporting Resettlement Officers to ensure timely and accurate compliance to all reporting requirements, including database management, case noting, and file maintenance. This will require spot checks and tracking against project goals and Key Performance Indicators.

· Provide flexible administrative support to meet the project needs.

Ways of working (10%)

· Collaborate with partners, local councils, charities, schools, and diaspora organisations.

· Attend multi-agency coordination meetings and contribute to service development. 

· Carry out all the above in accordance with the aims, values and policies of International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and Equal Opportunities.

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications:

· Knowledge of UK statutory services (e.g. housing, welfare, healthcare, education) and safeguarding frameworks.**

· Strong organisational and administrative skills, including accurate record-keeping, reporting, and use of key performance indicators.

· Strong written and verbal communication skills: the ability to communicate effectively with colleagues, partners and clients in both English and Dari/Pashto.**

· Excellent interpersonal and relationship building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships.

· Good IT skills, including proficiency in using Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom.**

· Ability to travel regularly throughout the service delivery area.**

· Ability to work flexibly both independently and collaboratively as part of a team.

· Ability to work in line with confidentiality and safeguarding standards.

· Ability to handle multiple priorities and deadlines and to quickly learn information systems.

· Access to a personal vehicle.

Experience:

· Minimum two years of related experience, paid or voluntary, working with refugees, asylum seekers or other vulnerable populations in Hampshire.**

· Experience of line management or staff supervision, including setting objectives, providing feedback, and supporting performance development.**

· Experience contributing to project reporting, monitoring, or evaluation for funders or commissioners.**

· Proven ability to plan and deliver group workshops and educational sessions in diverse, multi-lingual and cross-cultural environments.

· Experience supporting individuals with complex needs (e.g. mental health, disability, safeguarding) and delivering services in line with data protection and safeguarding policies.

· Lived experience of forced migration, resettlement, or navigating support systems as a refugee or asylum seeker.

· Prior experience of using a client relationship management system.

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities
To develop and deliver family support and play sessions to children, young people and their mothers in refuge and the community. To provide this service in Urdu where required so that the service is more accessible to them and we are better able to meet the needs of the family. To lead on domestic violence awareness raising sessions with children/young people and professionals

BSWA provides safe secure accommodation to some of the most vulnerable women and children therefore in order to ensure we provide maximum support and safety it is essential that our service is available to them 24/7. We do this through operating an on-site rota that covers weekends, evenings and bank holidays as well as a 24 hour call out system.

Experience Required

Experience of working within a children and family setting with women and children affected by domestic violence

Experience ofassessing and working to meet children’s needs in a holistic way

Experience ofdeveloping and maintaining effective working relationships with external agencies

Experience ofdelivering play activities for children

Experience ofdelivering training and awareness sessions

Experience ofworking within safeguarding guidelines and legislation to protect and promote the well-being of children and vulnerable adults

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 
  
   

  BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team

  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

  The closing date for receipt of completed applications is at 12 noon on 6th November 2025. Interviews will take place in the weeks commencing 17th November 2025 

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Fundraising and Engagement Officer
Post no: 653
Office base: Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £24,790 per annum FTE (£16,750 per annum actual for 25 hours per week)
Hours: 25.0 hours per week, Monday to Friday

About the Role

This exciting Fundraising and Engagement Officer role will be part of the Fundraising and Engagement team to ensure that the delivery of Mind BLMK’s current and future offer of fundraising and engagement are effectively delivered. As the Fundraising and Engagement Officer you will be responsible for supporting the growth of income across individual, major donors alongside community and corporate fundraising.

In this role you will be responsible for implementing and administrating fundraising and engagement activities, supporting inspiring campaigns, optimising stewardship and attending fundraising events.

As the Fundraising and Engagement Officer you will work closely with the fundraising and engagement team in the planning and development of fundraising initiatives. You will monitor and maintain donor and fundraising data in accordance with the organisations policies and procedures. You will be involved in the planning, implementation of PR, communications, media posting, newsletter, AGM and any other appropriate organisational priorities.

You will have a proactive approach in working well on own and in a team and engage with the wider population of Mind BLMK’s workforce and volunteers.

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Friday 21st November 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: Immediate

Interested?

If you would like to find out 'more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Are you passionate about supporting young people and schools?  Are you a master of organisation?  Do you have a talent for establishing and maintaining work relationships?  We need you!

Our School Membership Coordinators are there to ensure our members are engaged and making the most of their membership. The role is a hybrid of relationship management and workshop delivery. You would be joining a team that values motivation, curiosity, flexibility and openness to new perspectives and approaches.

For more details about the role and information on how to apply, please download the recruitment pack.

Key dates to be aware of:

Friday 31st October 12am (midday) – Information and Q&A session

This is an optional session where you can hear more about the role and ask any questions you may have.

We recommend attending to help you prepare the strongest possible application.

Sunday 9th November 12pm (midnight) – Applications close.

You will hear back from us on or before 12th November. 

Thursday 20th  November – Interviews will take place in-person in either London, Birmingham or Manchester depending on applications received (all travel for interviews will be covered) 

About Future First

We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future. We work with state schools and colleges to develop and build their alumni and employee volunteer communities, helping young people ‘see who they can be’ and helping to open up genuine routes to previously gatekept sectors. Our partners have a key role to play in this. We celebrate our 15th anniversary this year, and over that time have supported over 465,000 young people and built 1,250 alumni networks.

Our core team comes from a variety of backgrounds including partnership development, fundraising, delivery, teaching, programmes and communications. We gain additional support from a strong network of experienced and passionate long-term freelancers. We value all contributions and offer the possibility to expand and grow the role based on interests.

About Migrateful

Migrateful is an award-winning social enterprise and registered charity founded in 2017. Our mission is to support refugees and migrants facing barriers to employment and integration in the UK by offering training, paid work, and a supportive community.

Our chefs come from diverse backgrounds, often shaped by displacement, modern slavery, or gender-based violence. Through our programme, they train to lead cookery classes for the public and corporate groups, helping them build confidence, improve English skills, and gain meaningful work experience.

Since 2017, we’ve supported over 110 chefs to deliver 5,000+ classes to 55,000 participants—creating more than 30,000 hours of purposeful employment and community connection.

About the Role

The Operations Support Officer plays a vital role in ensuring the smooth running of Migrateful’s cookery classes and the overall effectiveness of our operations. 

You’ll play the important role of supporting Facilitators by creating practical guides, coordinating training and skills-sharing sessions, gathering feedback, and maintaining up-to-date documentation such as health and safety records. 

Alongside this, you’ll help manage other key areas of Operations like responding to customer and volunteer queries, coordinating volunteers for public and corporate classes, and supporting process improvements around our use of Salesforce.

A key deliverable of this role is overseeing our invoicing process. You’ll be responsible for bi-weekly checks to ensure timely and accurate payments to our cookery class hosts (Facilitators) and teachers (Chefs). You’ll also support improvements that help us better track the real cost of our classes.

Person specification

This role would suit a proactive, organised, collaborative individual who enjoys variety in their work. You’ll need to be confident using systems, have a keen eye for detail, and take satisfaction in improving processes.

Essential

• Experience working in an operations, administrative or coordination role 
• Good attention to detail particularly in handling data, documents and financial information
• Confident engaging with a wide range of people from staff, freelancers and customers
• Ability to work independently and proactively, using initiative to troubleshoot and resolve issues
• Confident user of IT systems, particularly Google Workspace and CRM software (e.g., Salesforce)
• Willingness to undertake reasonable responsibilities beyond the scope of the job description

Desirable

• Experience creating, updating, and maintaining user guides and training materials
• ​Willingness to provide occasional out-of-hours support
• Knowledge of food safety and hygiene procedures, or possession of a relevant qualification (e.g. Level 2 Food Hygiene)
   

Key Responsibilities

Invoicing

• Perform bi-weekly invoice checks and capture these on Salesforce
• ​Support the continuous improvement of invoicing systems 

Support Cookery Class Hosts (Facilitators) 

• Coordinate the periodic recruitment and onboarding of new Facilitators
• Update and improve Facilitator user guides and training materials
• Maintain regular communication with Facilitators, including announcements and process updates
• Carry out in-class observations and provide constructive feedback to Facilitators
• Provide out-of-hours remote support for Facilitator
• ​Share and implement improvements based on Facilitator feedback and survey results

Volunteer Coordination

• Respond to volunteer queries and troubleshoot the Volunteer Portal
• ​Ensure adequate volunteer coverage for all cookery classes
• Create supporting material to enhance the experience of volunteers in classes

General Operations Administration

• Maintain up-to-date operational records (e.g. DBS checks, risk assessments, food hygiene certificates)
• Complete ad hoc administrative tasks (e.g. equipment inventories, printing and laminating recipes)
• ​Support the implementation of operational policies across venues and staff

Cover and Additional Support

• Provide occasional out of-hours support to facilitators
• ​Willing to support the Operations team during periods of annual leave to ensure continuity of work

Systems and Process Improvement

• Contribute to the improvement of internal systems and processes, including support for Salesforce streamlining
• Office based admin e.g. purchasing office supplies, tracking equipment
• Support onboarding and off boarding of staff members

This is a hybrid role that requires you to work from our HQ office in Farringdon, London four days a week. Please note that you may be required to attend classes or other events outside your usual working hours. In these instances, you will be given advance notice and can claim time off in lieu (TOIL) during the week.