Community manager jobs in brixton hill, greater london
We are working in partnership with Oxleas NHS Foundation Trust to deliver the Bromley Mental Health and Wellbeing Hub (BMHWH), as part of the ongoing transformation of mental health services in the London Borough of Bromley under the NHS Long Term Plan. The service integrates the expertise of local primary, secondary, and voluntary sector providers to offer flexible, holistic and person-centred support for adults experiencing mental health difficulties.
We have an exciting opportunity for a Mental Health Advisor to join the BMHWH team. Working within the Information, Advice and Guidance and Tailored Wellbeing pathways, this role offers the chance to make a direct impact on individuals’ recovery journeys by providing timely, personalised support.
You will manage a caseload, delivering one-to-one and group-based interventions, offering information, advice, guidance and signposting, and co-producing support plans tailored to individuals' goals and needs. You will undertake holistic assessments, and work closely with clinical colleagues at Oxleas to ensure a joined-up approach between clinical and non-clinical support. Your ability to build strong relationships and maintain accurate case records will be vital to support quality assurance, risk management and positive outcomes for clients.
The role requires excellent interpersonal and organisational skills, a commitment to recovery-focused practice, and the ability to work flexibly and collaboratively within a multidisciplinary team. You will have experience supporting people with mental health challenges, including those with complex or heightened needs, and a strong understanding of local services in Bromley. A good working knowledge of safeguarding procedures and outcome-focused practice is essential.
Hybrid working is considered in line with our policies, and occasional out-of-hours work may be required.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 22nd June (11:59pm)
Likely interview date: Week beginning 30th June
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Salary: £34,298 per annum (or £29,983 per annum outside of London).
- Hours: Full-time (35 hours per week). Job share applications are also welcomed.
- Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
- Interviews: Interviews will be conducted on an ad hoc basis, dependent on applications. You must be available to start within 1 week of your interview.
About the role
We attract learners from every corner of the country, every type of charity and social purpose organisation. Through our open and bespoke training we are able to make training more affordable and allow a range of charities to access quality training either online or face to face.
We are looking for someone to come in and provide temporary administrative support to help us manage our event journeys within our CRM system. You must be able to work quickly and accurately and be able to prioritise and manage a busy workload. Some experience in Finance would be preferable, as the role includes financial administration.
About the Services and Partnerships directorate
This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.
Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.
Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.
About the Training and Consultancy team
NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond.
We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role. Our training also
Equality, Diversity and Inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.
We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Supporter Care Assistant to join the Fundraising Team .Your role is to be responsible for delivering excellent service to The Children's Trust’s supporters.
This role is not open to sponsorship.
Role Requirements
- Act as the first point of contact for general enquiries (both internal and external) received on a day- to-day basis.
- Confidently respond to phone calls and enquiries from supporters and the general public in a prompt, professional and friendly manner.
- Produce letters and e-mails in response to enquiries from supporters and the general public.
- Ensure the prompt and accurate recording of donations on the fundraising database, ThankQCRM
- Liaise with fundraisers concerning the coding of donations on the fundraising database.
- Produce thank you letters to supporters in a prompt timeframe.
- Liaise with the Finance department regarding donation coding and financial reconciliation.
- Add new supporter records to the fundraising database.
- Update existing supporter records on the fundraising database (i.e. changes of address).
- Update existing donation data on the fundraising database.
Interview Date: TBC
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Aziz Foundation
The Aziz Foundation is a family charitable foundation that supports British Muslim communities in critically engaging with public narratives and addressing the social challenges they face and those affecting wider society. We are committed to building a vibrant and impactful community of changemakers through our flagship Masters Scholarships programme, which has awarded more than 660 scholarships to British Muslims, and our pioneering Internships Programme, which creates paid internship opportunities at leading employers across the UK. In addition, the Foundation makes a small number of strategic grants annually to enhance the impact and reach of our core programmes.
Job Purpose
The Aziz Foundation is seeking an experienced, visionary, and values-driven Director to lead the organisation into its next phase of growth and impact. Reporting to the Board of Trustees, the Director will provide strategic leadership, oversee the delivery and development of the Foundation’s programmes, and ensure that all activities remain aligned with the Foundation’s mission and values.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hillside is looking for a part time Caseworker to join the Mental Health Recovery Team which supports Islington residents with:
- Person-centred, coproduced and trauma informed recovery-focused interventions.
- Promotes independence and self-management for members
- Delivers a wraparound service in partnership with local authority, statutory agencies and community partners.
- Ensures members ‘involvement in active volunteering and coproduced activities, service planning and reviews
Main responsibilities:
- Motivate, lead and encourage member participation at all levels of responsibility, working alongside members to complete tasks.
- To work as a member of Hillside Team to deliver outcomes for the Recovery Programme
- To keep systems and database up to date with members ‘information
- To provide information and support at a time of crisis to service users.
- To manage a caseload of complex adult client cases, providing client centred, practical and emotional support.
- To conduct risk assessments and deal with safeguarding concerns promptly and in line with Safeguarding protocols and procedures.
- To offer information and support to members regarding their mental health, and signposting to appropriate organisation for issues concerning housing, benefits and any legal matters
Skills, Knowledge and Abilities
- Experience in direct support work with adults with mental health diagnosis or other vulnerable people including providing emotional and practical support (one year minimum)
- Excellent caseworker with good assessment, motivational and empowerment skills
- Experience of working cooperatively and effectively in a team
- PC literate (Word, Excel, PowerPoint, Outlook)
- Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs.
- Knowledge and skills to operate within a trauma-informed approach.
- Ability to provide non-judgemental, non-directive, person-centred and confidential support to members in crisis
- A clear understanding of safeguarding policies and procedures
- Ability to break down objectives/tasks to manageable components and maximise the potential for member participation
- Understanding of and commitment to the principles of social inclusion
- Understand and be able to implement the Equality Act and GDPR
- Deal with difficult and/or challenging situations as they arise to ensure members’ safety.
Desirable
- Knowledge/experience of employment and benefit issues facing people
with mental health problems
Other tasks
1. Act as designated key worker with responsibility for goal planning to a group of members
2. Participating with colleagues organise social programme activities for members
3. Monitor project progress against agreed outcomes and provide necessary reports to the Senior Management
4. Motivate, lead and encourage member participation and enable members to maximise potential for involvement in the Workday Programme
5. To work occasional out of hours work, on a rota basis if needed, in accordance with the needs of the programme.
Application submitted with CV only and without cover letter will not be taken into consideration.
The cover letter should address in details and with examples how the candidate meets each skills, knowledge and abilities required by the role
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
We are a, developing organisation working with people experiencing homelessness in the East End of London. We specialise in providing housing advice & support for rough sleepers, working to tackle health inequality & substance use and providing psychological support.
We take an innovative approach to the work that we do and the services that we run, driving forward best practice to ensure the best possible outcomes for the people that we work with.
Our team and culture are built around our core values of compassion, respect, inclusiveness, empowerment & justice.
About the role
- Be a key point of contact for receiving and processing referrals to the Providence Row, Resource Centre.
- Complete assessments of those referred to the Centre
- Make statutory and non-statutory housing referrals dependant on the persons need and eligibility.
- Build and maintain strong relationships with key partners, including outreach teams, health services, City of London Police and other support organisations.
- Work within the Team Around Me model, engaging closely with the City Outreach Teams and the Navigator service to develop and implement joint action plans for people rough sleeping.
- Connect City clients with essential health services to address tri-morbidity—the complex combination of physical ill health, mental health, and substance use that often affects individuals experiencing chronic homelessness.
- Facilitate referrals to training, employability, and volunteering programs to support long-term stability and independence.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. Interviews will be held on a rolling basis.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
On a rolling basis
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




Harris Hill is proud to be leading the search for a new Executive Director on behalf of Byfleet United Charity – the largest local grant-giver supporting individuals and organisations in need across the Ancient Parish of Byfleet.
Salary: Circa £55,000 per annum
Lead lasting change in your local community.
Byfleet United Charity is seeking a strategic, driven, and community-minded Executive Director to lead their small but impactful organisation through a new chapter of growth and development. With over £200,000 granted to individuals and organisations in 2024 alone, their work transforms lives across Byfleet and West Byfleet.
As Executive Director, you will:
- Lead the delivery of the charity’s mission and services, including their essential and community grant programmes.
- Oversee the ongoing refurbishment and operations of Almshouses.
- Maximise the return from property and investment portfolio.
- Guide and support a dedicated team of four, ensuring operational excellence and regulatory compliance.
We’re looking for someone with:
- Strategic leadership experience in the charity, housing or property sectors.
- A strong track record of financial, operational, and project management.
- A passion for community-focused work and values-led leadership.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnardo's are seeking a UK Policy & Public Affairs Manager. The postholder will lead a team of eight developing and delivering Barnardo's policy and public affairs activity across the four nations, using intelligence and feedback to plan and deliver influencing activity that delivers transformational change for children across the UK.
The role offers the opportunity to play a crucial role in delivering Barnardo's strategy. You will work closely with our policy advisors, frontline services, communications team, and our voice and influence team to bring the voices of children and young people to decision makers in order to make childhoods safer, healthier, happier, and more hopeful.
This role will be hybrid home / office based and will require travel to all four nations as required. We encourage applications from candidates based in one of the devolved nations. The position is offered on a Full time basis, but we are happy to discuss flexible working. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements. We are committed to welcoming people from a diverse background, culture and experience.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to an approach to pay and reward to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint towards the minimum of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
We’re looking for a dynamic and strategic Operations Director to play a key role in shaping and supporting everything we do at Katherine Low Settlement. Sitting at the heart of our leadership team, this role is all about making sure our charity runs smoothly, sustainably, and with purpose — so we can keep making a difference in the lives of those who need us most.
Role Purpose
The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.
This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing.
As a key member of the senior leadership team, the Director of Operations will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.
Key Responsibilities
Operational Leadership & Organisational Strategy
- Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
- Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
- Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
- Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
- Lead on operational planning, resource allocation, and impact measurement.
Programme Delivery & Impact
- Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
- Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
- Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
- Identify and mitigate operational risks that could affect programme delivery.
Financial & Resource Management
- Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
- Ensure financial policies, processes, and controls are in place and adhered to.
- Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
- Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
- Support the development of business models, funding strategies, and income diversification.
Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)
- As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
- Provide training and guidance to staff on safeguarding responsibilities and best practices.
- Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
- Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.
Human Resources, People Management & Wellbeing
- Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
- Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
- Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
- Promote staff wellbeing, fostering a positive and supportive working environment.
- Line manage operational staff, providing leadership, mentoring, and professional development opportunities.
IT Infrastructure, Systems & Data Management
- Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
- Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
- Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
- Identify and implement digital solutions to enhance operational effectiveness.
Governance, Risk & Compliance
- Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
- Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
- Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
- Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.
Facilities & Office Management
- Oversee the management of charity premises, assets, and office operations.
- Ensure facilities are safe, secure, and compliant with health and safety regulations.
- Lead on business continuity planning and disaster recovery strategies.
Person Specification
Essential Experience & Skills
- Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
- Strong understanding of programme management, financial oversight, HR, IT, and governance.
- Demonstrable experience of managing budgets using complex Excel spreadsheets.
- Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
- Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
- Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
- Strong policy development and implementation skills, ensuring compliance and operational efficiency.
- Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
- Experience working with Boards of Trustees and governance structures.
- Excellent risk management, problem-solving, and decision-making skills.
- Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.
Desirable Experience & Skills
- Experience in charity fundraising operations.
- Knowledge of GDPR, data protection, and cybersecurity best practices.
- Understanding of health and safety, facilities management.
Personal Attributes
- A strategic thinker who can balance day-to-day operations with long-term vision.
- A collaborative leader who values teamwork and inclusivity.
- A proactive problem solver, able to manage multiple priorities in a dynamic environment.
- A strong commitment to the values and mission of the Katherine Low Settlement.
Further Information
·Katherine Low Settlement is committed to Diversity, Equity and Inclusion
·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
·You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At West London Synagogue (WLS), we have made a commitment to helping London’s most vulnerable residents regardless of faith and background. This is achieved through delivering direct services to those who need it most. We have identified asylum seekers and refugees as the core communities in which we can have an impact.
We work closely with Westminster City Council, as well as local and national organisations to identify where our resources can be best focused, where we can bring added value, and where our teams of volunteers can make a meaningful impact.
We run 2 drop-ins each month. Our Family drop-in welcomes families with children and of all faiths and ethnic origins who are seeking asylum in the UK. We rely on volunteers to help provide a hot meal, grocery vouchers, toiletries, companionship, and advice for families who have fled life-threatening violence or persecution in their countries of origin.
As well, as our Family drop-in, we run the monthly 'Rainbow' Group.LGBTQI+ asylum seekers in the UK face the same challenges that most asylum seekers face in the UK. In addition, they face further challenges since their sexual orientation WLS opens its doors once a month to provide a safe space for LGBTQI+ asylum seekers to feel a warm community welcome, to build community together, and to receive vital support whilst living in poverty awaiting a decision on their asylum application.
At WLS we have recognised the unjust and compounded hardships for asylum seekers who are members of the LGBTQI+ community. We aim to create an environment where asylum seekers of the LGBTQI+ community can feel safe, supported, and comfortable.
We are looking for a committed Project Leader who can drive progress, inspire a team of volunteers and make a positive impact to the lives of everyone who attends our Social Action projects.
We believe in a world where no child ever has to live on the streets.
Looking for a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same?
If the answer is yes, then read on to hear about this exciting opportunity.
We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.
About the role
We are looking to recruit a Youth Outreach Worker in London for a new role within our UK Safeguarding on Transport Programme. This is a 12-month outreach pilot engaging and safeguarding young people in and around Waterloo Station, helping identify and safeguard young people under 18 years at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown. This role does involve working regular unsociable hours including evenings and weekends.
You will be working to identify and safeguard young people alongside trained volunteers and by engaging with key partners such as Southwestern Railway (SWR) Met Police, Southbank Staff, Train Operators, Youth Service and other local stakeholders.
You’ll play a key role in the development of our UK Programme and part of a dynamic team delivering Railway Children’s programme in the UK.
What we offer
As well as helping some of the world’s most vulnerable children and young people, we offer some great perks:
- Time out. You’ll start with 25 days holiday per year to recharge the batteries. After three years, this will increase by an extra day per year until you reach a relaxing 30 days leave.
- Pension. We offer a pension contribution of 6% of annual salary.
- Birthday leave and ‘Railway Children Day’. You’ll get two additional days of annual leave in your birthday month and around Christmas time.
- A culture we’re proud of. Driven by our CEO, family values are at the heart of our culture and make Railway Children an incredible place to work.
- Flexible working environment and home working. It’s one of the reasons why our staff retention is so impressive!
What we’re looking for
You will have experience of successfully engaging and supporting young people and families as well as experience of working in an outreach or similar setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.
Alongside this you will be able to work effectively with partners to safeguard young people, who can work with 3rd sector groups and the local community.
You will have completed relevant training, experience in safeguarding and in the issues relevant to vulnerable young and families. Therefore, you will be an experienced practitioner with an excellent understanding of safeguarding processes and procedures, who is able to work creatively, independently and within professional boundaries.
A full person specification can be found in the job pack.
Application notes
Closing date: Sunday 16th June 2025 at 5pm
Due to the number of applications often received, only those to be invited for interview will be informed of the outcome of their application. Applicants who have not heard within two weeks of the closing date should assume they have been unsuccessful.
At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us. This post is subject to a range of background and reference checks including criminal records check.
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES!

The client requests no contact from agencies or media sales.
The Head of Media is responsible for the Spokesperson Network and helping people in NEON’s networks make the most of media opportunities. They lead on strategy, developing high-level media contacts and managing staff associated with the programme.
You will be someone who knows how to land stories and spokespeople in the media, capitalising on media and movement moments to push the conversation in a progressive direction. You’ll have a track record of jumping on opportunities, training spokespeople to deal with hostile interviews and staying calm under pressure. You will be a reflective manager, able to establish a strategically aligned, motivated and committed team. You will have a strong understanding of the media landscape - including how it interacts with social media.
On a day to day basis you will manage a team which books spokespeople into broadcast media every day of the week. You’ll pitch and draft comment pieces, build new contacts across progressive spaces and have high level meetings with producers and journalists.
This project is part of a wider Communications Hub in which you’ll play an active role helping to develop the overall strategy and direction of the project.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Mental Health Foundation is recruiting for a Database Officer to support our Public Fundraising team.
Deadline: 9am on Monday 16th June (interviews on a rolling basis, may close early)
Location: London
Salary: Starting salary £31,350 rising to £35,381, plus £3,285 London Weighting (subject to change following pay review)
Hours: Full time – 32 hours per week as part of our adjusted working week pilot. This may revert to 35 hours from July 2025.
Contract type: This is a fixed-term role for 9-12 months
This exciting Database Officer role will support the data team with data imports, data selections and processing of income.
The Foundation has just started using a new CRM after undergoing a CRM migration from Raiser’s Edge, a very exciting time to be joining the Foundation! This role, alongside with other members of the data team, will liaise with the CRM Project Teams to support and ensure the successful outcome of the project and get us up to BAU.
What does the role involve?
- Manage data processes, imports and exports of all fundraising data including direct debits, new donors, email sign ups etc.in accordance with agreed protocols and in agreement with Database Manager.
- Ensure that the use of the Fundraising database and the capture of all data from supporters or prospects conforms to data protection guidelines including GDPR in particular relating to supporter preferences and consent.
- Support training for colleagues using the new CRM (Beacon) and help ensure all members are trained and kept up to date on new features and enhancements as they require to do their job effectively.
- Support the reconciliation of the bank statement with Beacon and ensure the Finance team know where to find information to enable accurate coding for management accounts.
What skills, knowledge and experience are we looking for?
- Demonstrable relevant experience working in Fundraising, or a Charity database team role using Beacon, Raiser’s Edge or any database similar, with experience of CRMs in general.
- Evidenced experience of managing high volumes of personal data using a large and complex supporter/CRM database.
- Evidenced ability to think analytically and deliver the most effective and accurate solutions for data capture, manipulation and reporting.
About us
Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.
Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.
We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.
The Foundation is the home of Mental Health Awareness Week.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application form by clicking 'Apply via Website'. Please note that all sections of the application form should be completed as CVs alone will not be accepted. Applications will close at 9am on Monday 16th June, however we reserve the right to close this vacancy early. We will be carrying out interviews on a rolling basis for suitably strong candidates, so we encourage you to submit your application as early as possible.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.
We look forward to hearing from you!
Our vision is good mental health for all.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Community Housing Assoication
- Opportunity to lead a finance function alongside the Head Of Finance
About Our Client
Founded in 2007, Phoenix Community Housing is a not-for-profit resident-led housing association based in south London. Their approach empowers tenants and leaseholders to take a central role in decision-making and they have more than 3,500 shareholding members. The Chair is a Phoenix tenant and residents form the largest group on their Board.
Phoenix Community Housing own and manage more than 7,600 homes in the Lewisham wards of Bellingham, Catford South, Downham and Grove Park. They are committed to ensuring that their residents can enjoy warm, safe and dry homes while also working with a range of partner organisations on initiatives to benefit their community.
Phoenix Community Housing also have an active development programme, focused on high quality and sustainable design, and have won a number of architectural awards. They are the largest employer in the south of Lewisham with over 270 staff.
Job Description
Job Purpose
As a Financial Controller, you will be responsible for delivering professional customer service, work collaboratively across the organisation, and contribute to the success of the corporate plan. You will actively support residents and the community, promoting a One Phoenix approach and focusing on providing excellent homes and services while upholding the organisation's values.
Financial accounting
- Oversee payments, purchase ordering, accounts payable, and ensure accurate recording of transactions in the general ledger.
- Lead the annual statutory audit, prepare statutory accounts, and coordinate with external auditors.
- Manage tax returns for Phoenix community Housing and subsidiaries (VAT, Corporation Tax) and ensure compliance.
- Approve monthly payroll with People Services, reconcile salary/pension accounts, and ensure control accounts are cleared.
- Prepare and monitor cash flow forecasts, process journals, and oversee company insurance administration
Management Accounting
- Collaborate with finance business partners to provide consolidated monthly accounts, financial statements, and cash flow reports.
- Assist the Head of Finance in finalising all financial reports for the Executive Team and Board
Reporting
- Participate in the annual budgeting process and update the business plan until Board approval is obtained.
- Assist the Head of Finance in preparing and submitting regulatory statutory returns to the Housing Regulator, Financial Conduct Authority, and Companies House.
- Regularly review and maintain the Chart of Accounts to meet the organisation's reporting needs.
- Ensure internal compliance with the delegation scheme, report emerging issues, and update the Asset and Liabilities Register.
- Lead or participate in internal audits and stay updated on accounting standards to ensure compliance with best practices.
Rent & Service Charge
- Manage the Rent and Service Charge Accountant to ensure proper accounting of rental and income transactions in compliance with regulatory standards.
- Inspire and drive team performance, ensuring development, target achievement, and value for money principles.
- Contribute proactively to residents and the wider Phoenix community Housing, fostering a collaborative environment.
- Take ownership of key performance indicators (KPIs), ensuring positive outcomes and cross-team collaboration.
- Commit to ongoing training, model professional behaviour, and adhere to Phoenix Community Housing values, policies, and regulation
The Successful Applicant
- Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW, CIPFA etc)
- Significant experience as a senior member of a finance team within the Social housing Sector
- Experience of preparing VAT under the partial exemption regime, and a VAT shelter
- A positive approach to excellent customer service, care delivery and a commitment to quality
- Can demonstrate working independently and as finance lead with board responsibilities. (Experience in a Mid sized Housing Association is preferable).
What's on Offer
We would like to offer the successful candidate:
- £73,751 per annum
- Hybrid working, with 2 days in the office
- Access to a wide range of perks and discounts
- Employee assistance program.
- Cycle to work
- Healthcare scheme
Contact
Eze Ewuzie
Quote job ref
JN-052025-6747594Z
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Employment Advisor, you will sit within the Employment & Careers team, supporting the direct delivery of our employment service by recruiting beneficiaries through outreach and supporting them to secure or progress in employment.
Reporting to Head of Employment & Careers you will be required to manage and support a varied and challenging caseload into employment by providing high quality information and guidance. You will be expected to conduct in depth and comprehensive initial assessments in order to produce SMART and tailored action plans.
Your role will also require meaningful weekly contact with beneficiaries, conducting regular reviews of agreed actions and setting revised actions where applicable. It is imperative that you are able to demonstrate and encourage a positive mind-set among beneficiaries by adopting a strengths based approach to their journey into employment.
As an Employment Advisor, you will be expected to conduct employer engagement activity for the service, as well as support the delivery of job fairs and sector specific workshops. The role will also require you to ensure the service is at capacity levels by establishing and maintaining a network of referral partners and attending outreach events.
You will have at least 1 year of experience working in a similar post supporting disadvantaged groups back to work and/or training and education. You will have experience of working in an evidenced based practice and working to set targets. You will be equipped with influencing and persuasion skills.
You will also be responsible for conducting caseload reviews weekly/monthly and maintaining up to date beneficiary records on our internal systems.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.




The client requests no contact from agencies or media sales.