Community manager jobs in cricklewood, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interagency work
· Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area.
· Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector.
· Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project.
· Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met.
· Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
· Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer.
· Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user.
· Be flexible and willing to work in all types of environments.
Case management
· Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework.
· Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept.
· Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service.
· Attend monthly case management meeting with the Service Manager .
· Attend clinical supervision.
· Take appropriate steps to protect where there is an imminent risk to another person.
Recording and administration
· Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements.
· To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management.
· Weekly maintenance and accurate and secure audit trail of all relevant communication.
· Comply with the data protection and information sharing protocols that Drive has agreed to.
Direct work with service users
· Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project
· Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour
· Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc.
· To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others
· Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs.
· Develop strategies that will disrupt the continued risk posed by service users
· Undertake assessment of risk, needs and attitudes to inform the individual
service user’s intervention plan
· Ensure that risk assessment and risk management procedures are followed at all times.
· Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families.
· Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual.
· The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children.
General
· Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice.
· Represent the service at local events; deliver training and presentations as required.
· Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process.
· Be confident to evidence reflective practice in all aspects of work, sharing learning and
· Be committed to reviewing individual and team practice and undertake regular training.
· Act with integrity and respect when interacting with service users, employees, agencies and individuals.
· Competent in defensible decision making, recording and being held accountable
· Show initiative in tackling issues within the service and in relation to other agencies.
· Act as a champion for the implementation of the pilot programme in your area
· Hold a full driving license, have access to a car and be able to travel across the pilot area as required.
· Partake in evening and weekend work as required.
The Vacancy
Job Title: Policy Manager
Location: London/Hybrid
Salary: £43,294.95 per annum
Weekly Hours: 35
Reference: YMC1130049
There’s a new opportunity for a strategic thinker with a passion for influencing public policy and making a real difference in young people’s lives. YMCA England & Wales is looking for a Policy Manager to play a pivotal role in shaping the future for communities across the country.
As the largest and oldest youth charity in the world, YMCA is a dynamic federation committed to supporting young people in mind, body, and spirit. In this exciting and influential role, you’ll lead our policy function – ensuring YMCA's voice is heard across Westminster, Whitehall, and beyond.
About the Role
Reporting to the Head of Policy, Campaigns & Research, the Policy Manager will drive our engagement with government, policymakers, and stakeholders by crafting evidence-based positions that reflect the needs of the YMCA movement and the young people we serve.
You will be responsible for monitoring emerging policy developments, preparing responses to government announcements, and producing high-quality briefings and reports for internal and external stakeholders. You’ll work closely with local YMCAs to ensure our positions are grounded in lived experience and reflect the realities faced by communities across England and Wales.
This is an exciting opportunity to shape public discourse, build influential relationships, and help us champion the issues that matter most – from youth homelessness and mental health to employment and education.
Key Responsibilities
- Lead the development of YMCA’s public policy positions using robust research and insights.
- Monitor, analyse, and respond to government announcements, select committee work, and policy shifts.
- Produce briefings and reports for the Chief Executive, Board of Trustees, and senior leaders.
- Develop strong relationships with government departments, civil servants, and coalition partners.
- Collaborate with local YMCAs to ensure grassroots experiences inform national policy.
- Amplify the voice of young people in all areas of policy development.
- Support and work closely with colleagues across the Policy, Communications & International (PCI) team.
About You
You are a confident communicator with a deep understanding of the UK policy landscape and experience influencing public policy at a senior level. You bring strategic insight, exceptional analytical skills, and the ability to turn complex information into clear, impactful messages.
You’ll have:
- Proven experience in a policy role, ideally in the charity or public sector.
- Strong political awareness and understanding of policy-making processes.
- Excellent written and verbal communication skills, including experience producing briefings and reports for senior audiences.
- The ability to build collaborative relationships across a wide range of stakeholders.
- A passion for social justice and a commitment to YMCA’s mission and values.
Why Join Us?
At YMCA England & Wales, you’ll be part of a supportive, inclusive organisation making a tangible impact. You’ll help drive real change for young people and communities, working in a role that offers purpose, flexibility, and professional development. If you're interested please do not delay, due to recent high volume of applications we may have to close the application window earlier than 24th August.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Advice Manager (Outreach & Data)
The Advice & Wellbeing Team at KCLSU are looking for an Advice Manager (Outreach & Data) to join us in running our vital Advice service for student's at KCL.
As the Advice Manager (Outreach & Data), it is your role to ensure an effective and efficient Advice service that meets the needs of students and supports the development of the colleagues in Advice. You will do this by developing partnerships across both King’s and KCLSU to ensure more students and staff have a strong understanding of the service. You will also lead on process changes to streamline data collection and impact reporting to ensure our service is constantly improving.
Key responsibilities include;
- Managing the delivery and development of the Advice Service by collaborating closely with the Advice Manager (Training and Development) and the Advice Manager (Triage)
- Collaborating with the Advice management team to review and improve systems and processes to improve service efficiency and effectiveness.
- Leading the development of the Advice outreach strategy and delivery ensuring it responds to the needs of underrepresented groups while educating students about the Advice service and relevant procedures and regulations.
- Managing three Student Advisors and support their development and ensure the quality and consistency of advice delivered.
- Leading partnership building across King's and KCLSU to build awareness and collaborative working including leading faculty-specific projects informed by data.
- Leading on service evaluation and impact reporting ensuring that data collection is accurate, consistent and frequent.
- Being a point of safeguarding escalation for Advice colleagues and be responsible for escalating safeguarding concerns appropriately to the Head of Advice.
- When needed, support with complex cases and be responsible for cases being picked up in busy periods.
- Leading Advice involvement in KCLSU activities such as Welcome, Take Time Out, Wellbeing Week, Wellbeing Hubs and cover in times of sickness to ensure a consistent presence of Advice
- Supporting the Head of Advice and Wellbeing to build an advice service that is accessible to all KCL students, for students currently underrepresented in our community profile.
To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached.
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
REF-223 227
About us:
Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry and independent research, consumer insight and evaluation
The Drinkaware Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently
Vision: Working together to reduce alcohol harm across the UK
Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
- Public-facing campaigns and digital services, information and guidance
- Evidence-led advice to governments and industry
- Independent research, consumer insight and evaluation
Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Our Drinkaware staff team is friendly, professional and inclusive. We care about what we do and how we work together and bring our values to life. Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant.
Location: 35 Chiswell St, London EC1Y 4SE
Drinkaware’s benefits include:
- Hybrid working arrangements
- 30 days leave (plus Bank Holidays, and your birthday)
- Matched company pension scheme
- Life assurance cover
- BUPA Private Healthcare
- Training and development opportunities
- Employee assistance programme
- Annual learning and wellbeing grant
- Perks and discount platform.
_____________________________________________________________________________
About the role:
Reporting to the Head of Operations and working collaboratively with other senior managers, the Senior Project Manager will play a crucial role in ensuring the successful delivery of all operational projects in line with cost/time/quality requirements.
Key Responsibilities
-
To support the implementation of the new project management approach for Drinkaware.
-
Day to day project management from start to finish for key identified operational projects, supporting cross functional teams to deliver.
-
Collaborating with colleagues to ensure effective evaluation and impact assessment of each programme.
-
Maintain accurate and comprehensive project and programme management documentation.
Project Delivery
-
Manage multiple large-scale projects that require strategic planning and stakeholder management.
-
Resource Management – Oversee and ensure all projects have the right resource allocation and are managing budgets and tracking progress against key milestone.
-
Risk Management - Identify potential risks and develop mitigation strategies to keep projects on track.
-
Work in collaboration to scope, plan and coordinate project activities with clearly defined objectives, outputs and critical success factors for operational projects.
-
Proactively address issues and challenges that may arise during project execution.
-
Ensure proactive and effective project communications to all relevant parties (internally and externally).
-
Project collateral and content development.
Strategic Planning & Evaluation
-
Implement and maintain quality standards throughout the programme lifecycle.
-
Conduct regular evaluations to ensure programme effectiveness.
-
Analyse programme performance and identify lessons learned and areas for improvement.
Stakeholder & Team Collaboration
-
Stakeholder management including engagement, ongoing programme review, contractual management.
-
Working with the Programme Delivery officer to develop and deploy effective and efficient project management tools and processes.
Governance & Process
-
Working with the Programme Delivery officer to develop and deploy effective and efficient project management tools and processes.
-
Implement and maintain quality standards throughout the programme lifecycle.
_____________________________________________________________________________
About you:
You will be an accomplished project manager, with a high degree of business acumen and substantial experience of setting up and delivering projects working with and through multiple stakeholders and partners. This position requires a methodical thinker with excellent stakeholder engagement and communication skills and a proven track record in project management and reporting. Providing rigorous operational support and programme administration as needed.
Essential Criteria / Key Skills:
A recognised project management qualification and/or significant experience of managing multiple projects within the charity or health sector.
- Experience of effectively collaborating with multiple stakeholders.
- Demonstrable success of working with a broad range of partners from acquisition through to implementation.
- Strong presentation skills.
- Experience of writing clear, concise, project status reports and accurately maintaining project documentation.
- Ability to work on your own and take initiative.
- Excellent inter-personal and communication skills with the ability to build rapport and trust with partners at all levels.
- Ability to multitask and support cross functional teams to deliver.
- Attention to detail and foreplaning.
- Experience of a broad range of software packages including Word, Excel, PowerPoint and project management tools.
- Strong analytical skills and presentation of data.
- Experience providing administrative support.
- Able to manage sensitive conversations with professionalism and care and resilient when under pressure.
- An energetic and committed ambassador for Drinkaware, our mission and values
_____________________________________________________________________________
To apply
For further information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.
Closing date: 9am, Wednesday 20 August 2025
Apply for this post by clicking on the 'Apply' link. You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements outlined in the 'About You' section and what you would bring to Drinkaware. Please include at least one examples of a complex project you've managed from initiation to delivery.
Interviews may be carried out on Teams or in person at our Moorgate offices.
Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.
No agency support is required
The client requests no contact from agencies or media sales.
About us
The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:
• delivering evidence-based and nature-based solutions on land and in rivers;
• inspiring and empowering more people to protect rivers for the future.
Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our ambitions are growth and doubling our impact over the next three years– so you’ll be comfortable with challenge, excited by change and willing to turn your hand to anything required. If this sounds like an environment that you would thrive in, we would love to hear from you.
Are you a strategic, experienced, and passionate Engagement & Learning Manager, who would love to lead the Trust’s education, volunteering, and community work; then this is the role for you. This is a key leadership role, focused on ensuring our community and school engagement activities are inclusive, effective, and impactful - helping people connect with, care for, and champion their local rivers.
You will guide our approach to community engagement and education, shaping and delivering our Engagement Strategy while supporting the team through a period of consultation, pilots, and organisational change. The role includes leading the Working with Communities Team in the first year, with a shift towards broader strategic coordination as the team evolves. You’ll collaborate across the Trust to ensure engagement is embedded in our work on the ground and contributes meaningfully to our wider environmental goals.
This is an exciting opportunity for someone with a deep understanding of environmental engagement and a strong track record in delivering impactful outdoor education and community programmes.
Please see the full Engagement and Learning Manager job description for more information.
If you are interested in applying for this role please visit our website for more information, a full job description and application form.
The deadline for application is 11:59pm on Monday 25th August 2025. We reserve the right to close the recruitment early.
Please note: All applicants must have the right to work in the UK. .
We help rivers thrive again for communities and nature.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
POSITION OVERVIEW
The Programme Operations Manager is responsible for the operational delivery of our programmes being delivered to young people aged 8-19. This role ensures consistent, high-quality service provision through effective team leadership and comprehensive oversight of programme activities.
Key responsibilities include direct management of the youth work team and supervision of programme implementation to maintain service standards aligned with organisational values. The postholder ensures operational effectiveness through resource allocation, staff support, and robust quality assurance processes.
Working alongside the Programme Development Manager, this position translates organisational objectives into practical programme delivery through systematic implementation and monitoring. The role involves providing youth workers with appropriate resources and professional support to achieve optimal outcomes for young people.
The Programme Operations Manager contributes to organisational decision-making whilst maintaining hands-on programme management. This balance ensures service delivery meets established standards and regulatory requirements.
The position demands proven leadership capabilities, operational expertise, and commitment to youth development principles within our structured framework.
You will help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.
KEY AREAS OF RESPONSIBILITY
Quality Assurance and Standards Management
· Support the Programme Development Manager to develop, implement, and maintain comprehensive quality assurance frameworks for all youth programmes, ensuring consistent delivery of high standards across all activities.
· Establish quality indicators and performance metrics for programme delivery, conducting regular monitoring and evaluation to ensure continuous improvement.
· Design and implement quality audit procedures, conducting systematic reviews of programme delivery, facilities, and resource utilisation.
· Create and maintain quality documentation, including standard operating procedures, best practice guidelines, and compliance frameworks.
· Ensure all programmes meet regulatory requirements, funding obligations, and sector best practice standards.
· Implement corrective action procedures when quality standards are not met, working with teams to identify solutions and prevent recurrence.
· Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.
Youth Worker Team Management and Development
● Provide direct line management to youth workers and volunteers, ensuring clear role expectations and performance standards.
● Attend Line Managers training and regular sessions with HR Manager.
● Implement robust induction programmes for all new team members, ensuring thorough understanding of organisational values, procedures, and quality expectations.
● Conduct quarterly supervisions and annual appraisal with line reports, providing professional support, guidance, and performance management.
● Conduct systematic observation of youth work sessions, providing constructive feedback and identifying development opportunities.
● Foster a culture of continuous professional development, identifying training needs and supporting career progression opportunities.
● Ensure adequate staffing levels for all programmes, managing rotas, cover arrangements, and resource allocation effectively.
Programme Operations and Delivery Oversight
● Oversee day-to-day operational delivery of all youth programmes, ensuring smooth running of activities and services.
● Collaborate with the Engagement, Communities and Culture Manager to monitor programme attendance, engagement levels, and participant outcomes, implementing strategies to maximise positive impact.
● Collaborate with the Programme Development Manager to ensure all programmes operate within approved budgets, monitoring expenditure and resource utilisation.
● Coordinate programme scheduling, space allocation, and resource distribution to maximise efficiency and participant experience.
● Implement risk management procedures for all programme activities, always ensuring health and safety compliance.
● Collaborate with the Programme Development Manager to oversee marketing and recruitment activities for programmes, working with relevant teams to ensure optimal participation levels.
Safeguarding and Compliance
● Ensure that full compliance with safeguarding policies and procedures are adhered to.
● Implement comprehensive safeguarding training for all team members, maintaining records and ensuring regular updates.
● Manage safeguarding incidents and concerns. In the absence of the Designated Safeguarding Leads liaise with external agencies including social services, police, and other statutory bodies.
● Monitor and maintain health and safety standards across all programme areas, conducting regular risk assessments and safety audits.
● Ensure compliance with all relevant legislation, including data protection, health and safety, and equality requirements.
Data Management and Reporting
● Oversee collection, analysis, and reporting of programme data, ensuring accuracy and compliance with funder requirements.
● Contribute to the preparation of regular reports for leadership team, funders, and external stakeholders on programme performance and quality indicators.
● Maintain comprehensive records of all programme activities, participant outcomes, and quality assurance measures.
● Implement feedback mechanisms for participants, parents, and stakeholders, using insights to drive continuous improvement.
Partnership and Stakeholder Management
● Develop and maintain relationships with local schools, community organisations, and partner agencies.
● Represent the organisation at multi-agency meetings and sector networks, promoting collaborative approaches to youth work, as required.
● Coordinate with external providers delivering services within AYP premises, ensuring quality standards are maintained.
● Build positive relationships with parents and carers, maintaining regular communication about programme delivery and young people's progress.
GENERAL RESPONSIBILITIES
· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues.
· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary.
· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
· Adhere to all The Avenues’ policies and procedures.
· Stay abreast of policy and developments in youth work locally and nationally
· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.
· Undertake any other duties as may be reasonably required within the scope of the role.
Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service members and funders needs change. Consequently, The Avenues will revise this Job Description as required in consultation with post holders.
ABOUT YOU
● A Level 3 or above Youth Work Qualification is desirable, or experience equivalent.
● Minimum 3 years frontline youth work experience with 8-19 year olds
● Demonstrate significant project management experience.
● Strong people management skills
● Proven ability to design, oversee and implement a youth programme, and experience in leading and managing youth work activities.
● Strong analytical, organisational and communication skills, with a structured approach and ability to be flexibility.
● Experience managing budgets and members expectations.
● Proven track record in creating and building relationships with local partners to enhance a youth programme.
● Understanding and empathy of current issues young people face.
● Strong understanding and knowledge of safeguarding procedures and commitment to safeguarding
Personal qualities:
● Passion for youth work and belief in young people's potential
● Creative thinking balanced with evidence-based practice
● Resilience and flexibility in a dynamic environment
● Ability to work collaboratively and thrive as part of a team.
● A proactive approach, self-motivated and enthusiastic with high levels of initiative.
● A genuine passion for working with young people, with a strong empathy to the vision, mission and values of The Avenues.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting for a brilliant, committed and experienced Service Manager to lead the delivery of Ella’s service model. Leading the frontline team, the postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service for women who have experienced trafficking and/or sexual exploitation. As part of the management team, the postholder will contribute towards the development of Ella’s services.
You will be a skilled communicator, capable of developing strong partnerships and working effectively with other community organisations and agencies across London. This is an exciting opportunity to play a key part in enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.
Two reasons why you should join Ella’s
-
You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
-
You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description and person specification
Service delivery
-
Lead the day-to-day management of Ella’s safe houses, and outreach services
-
Ensure all caseworkers provide high-quality, holistic support tailored to each woman’s needs
-
Ensure casework systems are used consistently and effectively across the team
-
Oversee accurate and timely completion of risk assessments, support plans, and case notes
-
Provide emotional support and hands-on casework guidance where needed
-
Coordinate referrals and ensure women are welcomed into the service with care and dignity
-
Lead regular reviews of support plans to ensure women are progressing through recovery stages
-
Ensure a smooth and responsive referral process into Ella’s services
-
Ensure all data is kept up to date for monitoring, evaluation, safeguarding, and reporting purposes
-
Contribute service data to support funding applications and impact reporting
-
Provide regular service updates to the Head of Services and contribute to strategic conversations
Volunteer coordination
-
Induct, train and oversee social work students and/or interns placed within the home
-
Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
-
Adhere to and ensure all students and interns have a good knowledge of Ella’s casework management forms and recording systems and oversee the consistent use of these
-
Provide regular supervision to students and interns
Safeguarding & health and safety
-
Act as Safeguarding Lead for frontline services
-
Manage all safeguarding concerns in line with Ella’s policies and procedures
-
Work with the Head of Services and Safeguarding Trustee to strengthen safeguarding culture and processes
-
Promote a safe working environment for staff and service users, including regular risk assessments
-
Ensure all frontline staff are trained and confident in safeguarding procedures
-
Respond calmly and professionally to emergency situations
-
Protect the confidentiality and security of all Ella’s locations
-
Ensure robust procedures are in place for health and safety across safe houses
Team management
-
Provide line management, supervision, and ongoing support to accommodation and outreach caseworkers.
-
Lead recruitment, induction, and training for frontline staff and interns.
-
Manage the internship programme, including allocation, supervision, and development.
-
Coordinate regular team meetings and reflective practice sessions.
-
Support wellbeing of all frontline staff in partnership with Ella’s HR Officer.
-
Oversee team and managers rotas and ensure staffing for on-call cover.
-
Contribute to the recruitment and retention of a strong volunteer and intern team.
-
Monitor and review demanding caseloads to support effective casework and prevent burnout.
Service development and partnerships
-
Identify gaps and opportunities for improvement in service delivery.
-
Implement structural changes to improve quality and efficiency of support.
-
Build and maintain local partnerships within the VAWG and anti-trafficking sectors.
-
Represent Ella’s at operational-level partnership and multi-agency meetings.
-
Contribute to the development of service-related policies, ensuring input from staff and survivors.
-
Work alongside the Head of Services and senior management team to shape future service plans.
Benefits
-
Part of a small team, delivering a dynamic organisation changing women’s lives, supporting and empowering them to build their futures.
-
We are always developing and growing so you will have the opportunity to give direction and vision to the work and to work alongside a committed team.
-
Access to a professional supervisor.
-
28 day holiday, plus bank holidays.
Special conditions
-
An enhanced Disclosure and Barring Service check will be undertaken.
-
This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.
-
The role is subject to a 6-month probationary period.
-
The postholder is expected to take part in the out of hours on-call service.
-
Ability and willingness to work flexibly, and at all Ella’s locations as required, is necessary for this role - it is therefore suited to someone with quick and easy access to London based properties in the case of emergencies.
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
-
We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
-
We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
-
We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service.
We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
We’re recruiting a fundraiser and project development manager to build on our creative, award-winning work addressing climate change and fuel poverty in practical, tangible ways.
This is an exciting opportunity for someone who shares our vision of a different energy future: one in which energy is generated renewably and used sustainably whilst leaving no one behind in the journey. We are looking for someone who understands the energy sector and the unique role that a community energy group can play in the energy transition. It is a role for someone who can imagine community solutions to energy sector issues and to translate these into fundable projects.
Your role will be to work with our board of Directors and staff to come to an understanding of our mission and values and our strategic priorities and develop and resource projects that will enable us to meet those priorities filling gaps in provision. In a practical sense, you will work with stakeholders e.g. our staff, our members, local community groups, local authorities and clients to generate ideas for future projects. The direction of travel should be broadly determined by our recent strategic review.
You will work closely with our CEO and our Board of Directors to prioritise project ideas. You will develop partnerships, refine project ideas, identify sources of funding (Trusts and Grantmakers, Corporate Giving), draft bids and cost delivery on a full cost recovery basis, submit bids and if funding is awarded, mobilise the team to deliver the work. This role provides a big and exciting challenge for someone who knows the energy sector, understands the opportunity of community and grassroots solutions, who brings excellent written communication skills and is willing to learn how to fundraise.
Responsibilities:
Grant Fundraising Support:
• Work with the Selce community (the board, staff, volunteers and other stakeholders) to generate new project ideas that support our strategic mission
• Research and identify potential grant-making trusts, foundations, and statutory bodies that will fund project proposals
• Prepare high-quality grant applications; this includes calculating budget requirements, formulating proposals, writing proposals
• Manage the grant administration process and maintain accurate records of funding opportunities and applications in the fundraising calendar.
Commissioned Work & Tendering Support:
• Assist in researching and identifying opportunities for commissioned work.
• Support the preparation of tender documents and proposals, including gathering necessary information, budgeting and formatting submissions.
• Provide administrative support for contract negotiation and agreement finalisation.
Community Share Capital
• Draft community share offer brochures and associated documentation
• Support the implementation of strategies to raise community share capital.
• Assist in planning and executing share offer campaigns, including preparing marketing materials and organising investor events.
• Help manage investor communications and data, ensuring compliance with cooperative principles and financial regulations.
Develop and Maintain Relationships
• Assist in building and nurturing relationships with funders, commissioners, and community investors through effective communication.
• Support the organisation’s representation at external events and networking opportunities.
Skills & Experience:
The ability to imagine and innovate and thereby build fundable project-based solutions working in partnership with stakeholders is more important that fundraising experience per se. This post would suit an Energy Policy graduate that has experience of either community energy or journalism (and therefore brings strong writing skills) or environmental projects
Essential:
• Knowledge of the Energy Sector: Understand the energy markets and the energy industry. Also bring a good understanding of community energy, fuel poverty, and energy efficiency
• Strong Writing Skills: Ability to write clear, concise, and compelling content for proposals, reports, and communications.
• Research & Analytical Skills: Capable of conducting thorough research
• Excell Skills: Excellent Excel skills and the ability to calculate project budgets
• Organisational & Administrative Skills: Highly organised with excellent attention to detail, capable of managing multiple tasks and deadlines effectively.
• Communication and relationship management: Good interpersonal and communication skills, both written and verbal.
• IT Proficiency: Competent in using Microsoft Office Suite (Excel, Word, PowerPoint)
• Passion for Mission: A genuine commitment to the values and mission of a charitable cooperative focused on energy transition and social impact.
Desirable:
• Fundraising Experience: Some demonstrable experience in fundraising activities, ideally within a charity or non-profit setting.
• Understanding of cooperative finance models or experience with community share offers.
The client requests no contact from agencies or media sales.
Contracts Manager
Mixed location | £52,247
I am working with a leading Housing Provider to recruit a Contracts Manager within their Home & Community Maintenance team. This is a fantastic opportunity for an experienced professional to take ownership of contract management across a diverse portfolio, driving performance, compliance and value for money.
The Role
As Contracts Manager, you will:
Oversee the full lifecycle of contracts, from procurement to delivery, ensuring efficiency and compliance with legislation (PCR2015 & PA23).
Lead on contract execution, negotiations, monitoring and performance management.
Develop strong relationships with procurement teams and contractors, ensuring best practice and delivery of social value.
Take ownership of financial and performance reporting, valuations, final accounts, and contractual advice.
Provide leadership to a Contracts Coordinator and wider teams, fostering continuous improvement and high levels of customer satisfaction.
Ensure Health & Safety and CDM regulations are embedded across all contracts.
Act as the key point of contact for contract disputes, claims and risk management.
About You
We’re looking for someone who has:
Significant experience managing multiple contracts within housing, construction or a related sector.
Strong knowledge of contract management frameworks, procurement legislation and best practice.
Excellent negotiation, financial, and analytical skills.
Leadership capability, able to guide a specialist team in a high-pressure environment.
A degree in business, construction, surveying, or related field (RICS/CIOB membership desirable).
Knowledge of Health & Safety requirements, ideally with NEBOSH/IOSH.
What’s on offer
£52,247 salary
25 days annual leave (rising with service)
Generous pension contribution
Reward scheme with access to discounts and offers
The autonomy and tools to deliver real impact
Opportunities for progression and development
If you are looking for your next step and want to join a forward-thinking housing provider making a difference to communities, I’d love to hear from you.
Please reach out to [email protected] for more information.
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Supporter Experience Coordinator to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
Your key purpose will be to support the Supporter Experience Manager in the delivering an excellent supporter experience for individuals across all fundraising activities. This includes projects related to Shooting Star Children’s Hospices Individual Giving programme, supporter journeys and ensuring Shooting Star Children’s Hospices families who choose to fundraise are effectively supported in their activity. This role will support the charities appeal fundraising programme, working with the Head of Supporter Engagement and Supporter Experience Manager on supporter stewardship.
The Supporter Experience Coordinator will also provide efficient and effective key administrative support to the wider fundraising team, optimising income generation proactivity cross-team. They will support in maximising the potential of our fundraising data, ensuring accurate and effective fundraising finance processes, gift aid maximisation and utilising the fundraising database.
About you
If you are enthusiastic about fundraising and enjoy diverse responsibilities, this could be the perfect role for you.
We are looking for someone who feels confident working as part of a team as well as working independently. Previous experience in an administrative role is desired, with excellent knowledge of Word, Excel and Powerpoint. Excellent oral and written communication skills, with the ability to communicate effectively in a sensitive and compassionate manner.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please send your CV and a short covering letter outlining how your experience meets the criteria set out in the person specification.
The client requests no contact from agencies or media sales.
Help shape a kinder world for animals
Are you a relationship-builder with a passion for making a difference? We’re looking for a Philanthropy Manager to lead our high-net-worth giving strategy, with a special focus on Donor Advised Funds (DAFs). In this role, you’ll build meaningful connections with Wealth Advisors and DAF Managers whose clients have the potential to give £100k or more—all in support of our mission to end animal cruelty.
You’ll work closely with our Senior Manager of Major Gifts and Senior Director of Fundraising, Marketing and Operations to launch and grow our DAF strategy in the UK. Together, you’ll help expand our reach and deepen our impact by engaging generous individuals who share our vision for a more humane world for animals.
This is a fantastic opportunity for someone who’s proactive, strategic, and confident working with high-net-worth individuals. You’ll also collaborate with our program teams to gain a deep understanding of our unique approach to animal welfare—and bring donors closer to the heart of our work.
Essential Responsibilities
- Develop and implement ongoing strategies for Humane World for Animals’ growth in private philanthropy amongst wealth advisors, individuals and DAF managers in the UK, ensuring a strong ROI and including setting appropriate KPIs to monitor progress and measure success.
- Align the UK DAF strategy with the broader high net worth engagement strategy , collaborating with colleagues to maximise impact.
- Build Humane World for Animals’ UK DAF portfolio: identify, cultivate, solicit and deliver significant relationships and partnerships with wealth advisors and DAF managers.
- Conduct outreach to wealth advisors outside the Humane World for Animals network who may not yet be familiar with our work and raising our profile with this specific audience, including via networking and events opportunities.
- Formulate and implement individual strategies for developing key DAF partnerships and initiatives around programmatic priorities, mobilising necessary internal and external resources to ensure all partnerships are effectively executed and partners’ needs are fully met. Includes proposal development work.
- Act as an internal expert on the DAF landscape within the UK, bringing this to bear when developing proposals and ideas with programmatic staff.
- Contribute to internal collaboration on breakthrough solutions that can deliver social impact at scale for complex philanthropic relationships which span a variety of mechanisms of giving.
- Partner across revenue streams (including corporate partnerships, foundations, and major gifts) to maximise and leverage fundraising opportunities.
- Lead on our high net worth income from individuals; identify, cultivate, solicit and deliver significant relationships.
- Develop working relationships with program staff in order to identify funding opportunities and access program information that can be used to cultivate and steward wealth advisors.
- Stay abreast of key issues and trends in the international aid and wealth advisor community.
- Use our CRM (ROI Solutions) to track all DAF activity and revenue and activity projection in line with our data protection and privacy policies.
- Effectively represent Humane World for Animals to external audiences for both fundraising and profile elevation.
- Identify opportunities to represent Humane World for Animals on panels and events of interest to wealth advisors, including strategising around Humane World for Animals specific-events to engage wealth advisors.
- Strategic engagement with senior stakeholders to support donor engagement.
A successful candidate would have strong communication skills—both written and verbal—will be key, along with the ability to connect authentically with a wide range of people. You’ll be confident working independently, but also enjoy collaborating across teams to make things happen. At Humane World for Animals, we pride ourselves on our warm, supportive team environment, where everyone’s ideas are valued and we work together to achieve our shared mission.
If you’re an ambitious self-starter who wants to change the lives of animals around the world, we’d love to hear from you!
Please note:
Round 1 interviews: 2nd September.
Round 2 interviews: 5th September.
Both online/remote.
We make bold progress for all animals by working together on the biggest problems—no matter where they are or how deeply entrenched.



The client requests no contact from agencies or media sales.
As a Senior Employment Advisor, you will sit within the Employment & Careers team, supporting the direct delivery of our employment service by recruiting beneficiaries through outreach and supporting them to secure or progress in employment.
Reporting to Head of Employment & Careers you will be required to manage and support a varied and challenging caseload into employment by providing high quality information and guidance. You will be expected to conduct in-depth and comprehensive initial assessments in order to produce SMART and tailored action plans.
Your role will also require meaningful weekly contact with beneficiaries, conducting regular reviews of agreed actions and setting revised actions where applicable. It is imperative that you are able to demonstrate and encourage a positive mindset among beneficiaries by adopting a strengths based approach to their journey into employment.
As a Senior Employment Advisor, you will be expected to conduct employer engagement activity for the service, as well as support the delivery of job fairs and sector specific workshops. The role will also require you to ensure the service is at capacity levels by establishing and maintaining a network of referral partners and attending outreach events.
You will have at least 3 years of experience working in a similar post supporting disadvantaged groups back to work and/or training and education. You will have experience of working in an evidence-based practice and working to set targets. You will be equipped with influencing and persuasion skills.
You will also be responsible for conducting caseload reviews weekly/monthly and maintaining up to date beneficiary records on our internal systems.
Connecting with people and communities to strengthen skills and build stronger voices.




The client requests no contact from agencies or media sales.
The Opportunity
WeSeeHope is hiring a Finance Manager to join their small, high-performing team. This part-time role offers the chance to play a key role in transforming the lives of vulnerable children and young people across East and Southern Africa. The role is starting in September so applicants need to be immediately available to start and applicants are required to be CCAB qualified accountants.
SALARY: Circa £45,000 (pro rata, depending on experience).
REPORTS TO: Chief Executive Officer
LOCATION: London (Hybrid with 1 day per week in Moorgate, London) CONTRACT TYPE: Part-time (3 days per week), Permanent
BENEFITS INCLUDE: 25 days annual leave allowance + bank holidays (pro rata) Enhanced pay exceeding statutory minimum for maternity, paternity, adoption and shared parental leave, Pension scheme with an 3% employer contribution and a 4% employee contribution (salary sacrifice available), Life insurance
About WeSeeHope
WeSeeHope is a small international development organisation committed to creating sustainable change for vulnerable children in Southern and Eastern Africa. We work across three countries – Malawi, Tanzania, and Uganda – in areas where children are acutely impacted by a lack of opportunity, exploitation and isolation. Focusing primarily on education, child rights and economic empowerment, we address these issues through seven community-led programmes delivered in partnership with local NGOs and community-based organisations. Our aim is that vulnerable children have the skills to change their own futures, and that their families and communities are able to support them along the way.
About the role
As Finance Manager you will have principal responsibility for the sound financial management of the charity, including the provision of management accounts and reports, financial advice to stakeholders and budgetary support to the fundraising and projects teams. You will also have an important role to play in ensuring that the charity abides by the principles of good governance and meets its legal obligations. The main responsibilities of the role include;
- Day to day financial management
- Management accounting
- Financial accounting and audit
- Governance
- HR support to CEO
Please download the job pack for a full list of responsibilities and the person specification.
Application
Valued Recruitment is working exclusively with WeSeeHope to recruit this pivotal position. We are an ethical recruitment company, intent on hiring inclusively and transparently.
To apply, we welcome a CV and a 2 page (maximum) covering letter addressing your motivation for applying and your experience that is relevant to the role.
Accessibility is incredibly important to us at Valued Recruitment and at WeSeeHope. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.
CLOSING DATE: Monday 15th September
FIRST VIRTUAL INTERVIEWS: 17th & 18th September
SECOND VIRTUAL OR F2F INTERVIEWS: w/c 22nd September
START DATE: 29th September
Thank you for your interest in this opportunity.
An ethical recruitment consultancy shaking up the not-for-profit sector. Recruiting without compromise and representing talent unapologetically.




People’s Palace Projects (PPP) is a research-led arts charity based at Queen Mary University of London (QMUL) and a National Portfolio Organisation (NPO) of Arts Council England (ACE). We develop collaborative arts-based projects with artists, activists, academics, policy advocates, and audiences to address social and climate injustices in the UK, Brazil and beyond. Over the past 28 years, PPP has gained national and international recognition for extensive work exploring the power of creative practices and partnering with marginalised communities to drive change.
The next five years (2025-2030) will focus on expanding research supported by leadership transition, strengthening capacity, and strategic development, while maintaining core values of collaboration, inclusivity, and innovation. At this exciting moment, PPP is seeking a new General Manager (part-time) to deliver and develop the financial, administrative, and HR systems that anchor our energetic programme of arts research activity and support our committed team to flourish.
Job Description
- Title: General Manager
- Hours of work: 22.5 hours per week (0.6FTE)
- Salary: £43,000 FTE (£25,800 actual)
- Location: PPP office, Queen Mary University of London Mile End campus.
- Hybrid homeworking is available, and there will be an occasional requirement to attend events or meetings elsewhere.
- Reporting to: Executive Director (ED)
- Supervising: Administration & Finance Officer (A&FO)
- Notice period: 3 months (either side)
Key Objectives
-
To lead on the Financial Accounting & Management, Human Resources, and Administration functions of People’s Palace Projects (PPP), working closely with the Directors and A&FO.
-
To support the operations of PPP’s Board of Trustees, including managing the business planning process.
-
To manage statistical monitoring and funder reporting.
-
To contribute to PPP’s overall strategic development as a member of the Governance Group (senior management team).
A thorough list of the role's duties and responsibilities, along with the person specification, can be found in the attached application pack.
The client requests no contact from agencies or media sales.
Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.
We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Ideal start date: ASAP, as agreed with candidate
Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.
Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.
Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.
We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.
Key Responsibility Areas:
- Strategic fundraising leadership
- Stewardship of strategic partnerships
- Financial management: planning, tracking and reporting
- Building our supporter community
- Systems and processes
- Team development and collaboration
- Line Management (Matrix structure)
Please review the attached pdf for the full job description.
Person Specification (Knowledge, skills and experience required)
Fundraising experience
- Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation
- Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates
- Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities
Fundraising knowledge
- Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships
- Understanding of good practice in fundraising, including data protection and donor stewardship
- Understanding of budget creation and income reporting
IT skills
- Experience of using Microsoft Office, including Excel functions
- Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce
Please review the attached pdf for the full person specification.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August:
- A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills.
- A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)
Please note that generic applications and CV’s will not be considered.
We unlock potential, broaden horizons and create opportunities for young people



The client requests no contact from agencies or media sales.