Community manager jobs in harrow, surrey

About The Role

An exciting opportunity to join one of London’s leading city farms and play a key role in providing opportunities, education and training to the local community and beyond. As a small yet growing charitable organisation, this also offers candidates an opportunity for personal and professional growth.

In this role you will lead the development of our educational hub making use of our unique setting and offerings of animal husbandry, gardening and therapeutic activities to support the learning experience and personal and social development of children and young people and community groups particularly for those experiencing educational disadvantages.

Main Purpose of the Job

To design, deliver and manage a structured education programme to schools, alternative education settings, youth organisations, volunteers and our wider community. To engage with the local community by providing outdoor learning opportunities and promote environmental awareness. To increase the outreach of our educational opportunities of Vauxhall City Farm to schools and organisations in Lambeth and targeted London Boroughs and to maintain strong working relationships with schools and partners.

Main Responsibilities

Programme Leadership and Delivery

· Promote, deliver and staff a range of educational programmes at Vauxhall City Farm focusing on farming, animal care, food production, wellbeing, and environmental sustainability.

· Create engaging, accessible programmes in line with the National Curriculum, with a focus on reaching under-represented groups and people with additional needs.

· Lead the facilitation of inclusive, interactive and engaging workshops.

· Design and conduct formative and summative assessments to measure the impact of educational programmes.

· Use assessments, data and feedback to measure the impact of education programmes. Prepare reports for funders, trustees, and partners.

· Create high quality educational resources to support on-site and outreach learning.

· Work across teams to enhance the educational interpretation across The Farm to support learning for a wide audience.

Staff Management

· Recruit, train, support and supervise education staff and freelance workers.

· Foster a culture of continuous professional development and excellence in teaching practice.

Outreach and Stakeholder Engagement

· Design, develop and manage outreach programmes to schools and community organisations.

· Build and maintain strong relationships with schools, educational institutions, and community groups in Lambeth and surrounding boroughs.

· Attend education-related meetings and forums, representing Vauxhall City Farm.

Administration and Operations

· Oversee the administration and logistics of all education programmes and outreach activities.

· Work with Senior Management Team to contribute to strategic direction.

· Develop and maintain systems to ensure efficient scheduling, delivery and tracking of all activities.

· Work closely with the Marketing team to promote educational programmes, events, and activities.

· Prepare and manage the Education budget.

· Identify relevant funding opportunities that align with the organisation's goals and projects, supporting the application and project development process.

Safeguarding and Compliance

· Ensure all activities follow Vauxhall City Farm’s policies and procedures, especially in relation to equal opportunities, health and safety, and child protection.

· Ensure that all safeguarding and health and safety requirements for visiting groups are met and maintained to a high standard.

Other Duties

· Foster a culture of organisation wide learning.

· Work flexible hours, including occasional evenings and weekends.

· Carry out other duties as required to support the wider work of Vauxhall City Farm.

Person Specification

Essential:

· Proven experience as an educator (minimum of 2 years)

· Experience of working with the 8-18+ year age groups.

· Understanding of diversity and the varied needs of children/young people and families.

· Experience in planning, delivering and evaluating educational programmes for children and/or young people.

· Experience of leading workshops or informal education sessions in outdoor, farm, or community settings.

· Experience of managing or supervising staff, freelance workers or volunteers.

· Experience of developing partnerships with schools and community organisations.

· Experience with programme evaluation and using data to demonstrate impact.

· Experience of managing bookings, administration and logistics for public programmes.

· The ability to communicate effectively in written materials as well as presentations, workshops and public-facing activities.

· Interpersonal skills and an ability to relate to people of all ages.

· Knowledge of safeguarding, child protection, and health and safety procedures.

· Excellent organisational and time management skills.

· The ability to work on own initiative, using judgement and common sense.

· Computer literate – with the ability to use basic software such as Word, Excel, Email etc.

Desirable:

· Teaching Qualification

· Forest School Leader Certification

· First Aid certification 

· An enthusiasm for environmental conservation and sustainable development.

· Full Drivers Licence

We are delighted to be working in partnership with a much loved national Charity to recruit them a Relationship Manager to cover the South Coast - Kent, Southampton, Dorset, Hampshire and Sussex.

About the role

You will be joining a friendly and face paced fundraising team to identify, support and retain regional supporters. You will be responsible for;

* Driving engagement across your region (and beyond) to proactively identify, support, and retain supporters.

* Working with the wider Regional Fundraising Team and collaborate on relationships that might be across the UK

*You'll be generating a strong network of community and corporate supporters to secure sustainable income for the charity. You'll also be building a pipeline of prospects of community and corporate to ensure future support.

About you

To be successful in this role you must have

*Demonstrable knowledge of what it takes to proactively identify, develop, and cultivate supporters to maximise income and deliver against KPIs, objectives and the Community Team business plan.

*A good knowledge of the fundraising landscape and opportunities in the UK
*Experience of building and account managing/stewarding a personal portfolio of high value supporters & corporate partners, volunteers and in aid of events to achieve your financial target.

Please note that this is a home based role with travel across the South Coast. You will need access to a car and have a valid driving licence. Please note that the closing date is the 1st September. For more information please contact Laura Iliff on 07442607841.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

About The Role

Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience?

There’s never been a more exciting time to join the Alzheimer’s Society.  We’re on a bold journey and we’re looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer’s Society as a Local Communities and Volunteering Officer.

The successful individual will be at the heart of our work with local communities in the Southeast, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events. 

You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life—with a strong focus on reaching underserved communities. 

We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion.

This role requires extensive travel across Southeast England and will also include home working. Candidates must be able to demonstrate how they can meet this requirement of the role. We’re committed to flexible working and welcome conversations about how we can support your needs.

Areas this role will cover include: Berkshire, Buckinghamshire, Oxfordshire, Hampshire and Islands, Surrey, Sussex, Kent, and Dorset. You must live within a reasonable commutable distance to these areas.

About you

We're looking for a natural relationship-builder who sees the power in every community connection. You're someone who believes that meaningful change happens when people come together, and you have the skills and passion to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building bridges with community leaders, you approach every interaction with authenticity and purpose.

You’ll have:

• Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience.
• Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders.
• A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration.
• Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders.
• Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work.

What you’ll focus on:

• Growing our impact and reach through work with local communities and volunteers.
• Representing Alzheimer’s Society externally, sharing information relating to dementia, support and services.
• Gathering insight and learning from collaboration with communities to share with other teams and directorates
• Recruiting and role managing community volunteers.

Please note: This role is a fixed term contract spanning 12 months. 

Important Dates
 
The deadline for applications is 23:59 Monday 25th August.
Interviews will take place on Wednesday 10th September and Thursday 11th September. A presentation task will be provided.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

About The Role
Do you have an entrepreneurial approach and a proven record of securing major gifts from philanthropic individuals? Would you like the opportunity to be part of something truly impactful, helping to grow our reach and deepen our relationships with donors to deliver meaningful impact on the lives of people affected by dementia?

We are recruiting for a Philanthropy Manager (Major Donors) to join on a full-time basis, working 35 hours per week on a permanent contract.

This is a home-based role, though you will be required to travel to attend donor meetings and some team-based meetings and training, so you must reside in the UK, have the correct right to work documents to work in the UK and able to travel to our London flagship office when required.
This is a hugely exciting time to work for the UK’s leading dementia charity. The Major Donor team is growing fast, doubling their income target last year to fund even more critical dementia support services and research. As Philanthropy Manager you will help us to reach our goal of securing £5+ million a year from Major Donors by 2027.

At the heart of our ambition is forging powerful partnerships with philanthropic supporters across all communities and regions. As part of our team, you’ll help unlock funding for a pipeline of groundbreaking research and transformational projects that are set to change lives. From pioneering clinical trials and cutting-edge scientific discoveries to tackling health inequalities and delivering vital, on-the-ground support for people affected by dementia—our work is bold, far-reaching, and deeply needed. This is a unique opportunity to be part of something truly impactful, helping to grow our reach and deepen our relationships with donors who share our vision for a better future.

In this role, you will work with the Major Donor Lead to forge new relationships, grow our prospect pipeline and build connections with sector specialists (such as wealth managers). We are committed to ensuring our work reaches and reflects every community. We are especially keen to deepen our engagement with South Asian communities, where we have dedicated support programmes and a growing base of supporters. This role will give you the chance to deliver meaningful impact on the lives of people affected by dementia

Interviews for this role have been provisionally scheduled to take place on Tuesday 9th and Wednesday 10th September.

About you
Joining us, you will have a proven record of securing major gifts from philanthropic individuals. You will have an entrepreneurial approach and be able to demonstrate how you have secured new opportunities and built lasting relationships and long-term income.   

You will be a confident and engaging communicator, adept at collaborating with stakeholders internally and externally. You must understand the motivations of social impact investing for supporters and be curious and highly motivated about ending the devastation caused by dementia.

This role provides a great opportunity for an established fundraiser to grow our pipeline, an area that we know has huge potential for growth. You will get the opportunity to work on a variety of interesting and vital programmes of work that provide help and hope for everyone affected by dementia. 

You will have either be able to build or have pre-existing (personal or professional) links to South Asian communities. You will be able to develop a cultural insight, or experience working within these networks, you will play a vital role in helping us build trust, broaden our reach, and connect new prospects to the Society’s ambitious vision.

What you’ll focus on:

- Forging close relationships with philanthropists, with a focus on engaging the South Asian community with our work.
- Managing a portfolio of donors, to provide our supporters with best in sector stewardship.
- Building networks with philanthropic ‘intermediaries’, such as private wealth managers and family offices.
- Cross-team working with our Insurance United Against Dementia and Sport United Against Dementia development boards, to grow our philanthropic networks.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging 
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

UK (Belfast, Cardiff, Edinburgh, London or Manchester) – Hybrid or Remote

Closing date 26 August 2025

Ref 7101

We have an exciting opportunity for a highly skilled, experienced and impactful individual to join us as a Senior Learning Manager.

Please note: This is not a traditional L&D or teaching role — we're looking for a strategic leader to drive continuous improvement and foster a culture of internal learning across teams.

In this role, you'll apply your extensive experience of leading and designing continuous improvement, service design and other formal methodologies to drive an ongoing cycle of learning, improvement and problem-solving. Drawing on Human Learning Systems principles to shape your approach, you'll unlock a wide range of knowledge and expertise to help drive impact through our strategies, ultimately leading to positive change for families in each of our Nations. In doing so, you'll also help to develop our collective approach to change across the UK.

You'll build the capacity of others to do the same, working across a highly complex context and diverse set of teams, places and cultures. How you do this is critically important. You'll adopt a user-centered approach through all your work, generating buy-in and commitment towards the value and impact of Learning as a strategy for change. You'll lead, but with a light hand, enabling your colleagues, our teams and the department to achieve our goals, at times through: listening, connecting, facilitating, developing, coaching, supporting, nudging and inspiring.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

In this role you will:

• Lead the design and delivery of learning and improvement projects across teams, functions, and external partners.
• Support country teams to embed continuous learning and improvement in their change strategies.
• Manage multi-disciplinary project teams with clear plans, timelines, and accountability for outcomes.
• Facilitate decision-making on learning and improvement priorities, ensuring diverse perspectives are heard and balanced.
• Apply service design, systems thinking, or continuous improvement methods to help teams analyse challenges and co-create solutions.
• Ensure learning is captured, shared, and embedded in key frameworks and strategies.

To be successful, it is important that you have:

• Proven experience leading or supporting learning, improvement, or problem-solving initiatives across teams.
• Skilled at navigating complex organisations and working with senior stakeholders to overcome challenges.
• Strong collaborator with excellent listening skills and the ability to guide group decision-making with buy-in.
• Solid understanding of continuous improvement, service design, or systems thinking approaches.
• Well-connected in relevant UKI Framework themes or in the wider learning/improvement community.
• Willingness to travel across the UK and Ireland (approx. 4–6 times per year with notice).

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

To learn more about the position, please review the Job Description in the attached Documents.

Closing date: Midnight Tuesday 26th August

Interviews are expected to be 8th - 10th September

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications

An exceptional opportunity to work with a passionate volunteer-led organisation and help shape the future of a remarkable industrial heritage site. Kempton Steam Museum, operated by Kempton Great Engines Trust, is home to the world's largest operational triple-expansion steam engine, which supplied water to much of London until 1980. Our project, Kempton: Clean Water for Life - reaching a wider audience, is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we aim to transform Kempton Steam Museum’s engagement with visitors and the local community, while enhancing support for volunteers and care of collections. Three new part-time staff roles are being created to focus on volunteering, collections and managing the project.

The part-time Museum Operations and Project Manager will manage day-to-day operations and oversee delivery of the project initiatives. We will also be recruiting a Curatorial Officer (one day per week) and a Volunteer Coordinator (two days per week).

The key responsibilities of the Museum Operations and Project Manager include overseeing daily operations in particular to build capacity, in collaboration with the Operations Committee, and developing operational policies and procedures; planning, executing and monitoring all aspects of the Heritage Fund project; line managing the Volunteer Coordinator and fostering a positive and collaborative working environment between staff and volunteers; line managing the Curatorial Assistant to ensure that collections are looked after and documented in line with best practice; working with the Curatorial Assistant and trustees to achieve Accreditation by August 2026; and managing the external consultants who will be carrying out audience development work and developing learning materials.

Action for Refugees in Lewisham (AFRIL) are recruiting for a Community Activities Coordinator to join our growing, dynamic organisation. This exciting new role will sit within AFRIL's busy Casework and Advocacy Service, working collaboratively with our asylum seeking and recently granted refugee clients to plan and deliver a range of activities, improving wellbeing and community solidarity. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset. 

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification. 

Salary:  £33,000-£35,000
Contract: Permanent
Location: Home-based, covering Hampshire, Dorset, Sussex & Surrey
Closing date: Monday 1^st September

We are delighted to be working with a brilliant national cancer charity to recruit a Relationship Manager – South Coast to join their passionate Regional Fundraising team on a permanent basis.

As the Relationship Manager, you will play a key role in identifying, supporting, and retaining regional supporters. You’ll build strong relationships with individuals, community groups, and corporate partners to generate sustainable income and ensure the charity continues to make a difference in the lives of people facing cancer.

To be successful as the Relationship Manager, you will need:

• Experience in community or regional fundraising, with a proven track record of meeting income targets
• Excellent relationship-building and communication skills, with the ability to inspire and influence a wide range of supporters
• A supporter-first mindset, with empathy and compassion when working with patient-related supporters
• Strong organisational skills and the ability to manage a diverse portfolio of fundraising activities
• A full UK driving license and access to a car, as travel across the South Coast is required

If you would like to have an informal discussion, please call Ashby Jenkins Recruitment and ask to speak to Harry

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2681HW

About you

You’re entrepreneurial, proactive, and relationship-led. You treat your work like it’s your own business - spotting opportunities, testing ideas, chasing results.

If you come from a big-charity, email-heavy world, this probably isn’t for you. But if you thrive in fast-paced environments, prefer the phone to the inbox, and enjoy building personal, scalable supporter experiences - we’d love to talk.

In the last three years, we’ve bought and built a swim events series, doubled our unrestricted income, and grown a committed community of 3,000 annual fundraisers. We want someone who’s excited to be part of that kind of ride.

You’ll bring experience, strong instincts, and a deep understanding of supporter journeys. You’ll enjoy digging into detail - like optimising email split-tests - but also stepping back to shape the big picture. Perhaps you even like outdoor swimming.

About us

We’re a Founder-led charity working to solve learn-to-swim for disabled children - and we plan to do it in the next 10 years.

We own and operate some of the UK’s most iconic outdoor swims - including the Dart10k and Bantham Swoosh - and we’ve built a growing series of 24-hour relay swims in lakes and lidos. Our swim events raise over £1m a year, with 80% of that income unrestricted. Our community of 3,000 fundraisers is at the heart of that success.

We’re a small team that moves fast. Strategy and delivery go hand in hand. We test ideas, learn quickly, and cover a lot of ground. You’ll need to enjoy that kind of environment to thrive here.

The role

As our Challenge Events / Supporter Journey / Fundraiser Experience Manager (call it what you like), you’ll lead the supporter journey for our 3,000 challenge event fundraisers - making sure every interaction is personal, motivating and meaningful.

You’ll plan and deliver comms across all channels, from automated emails to personal messages and calls. You’ll ensure people feel seen, valued, and inspired - and help them understand the difference they’re making.

Your goals will be to increase fundraising per head in the short term, and supporter lifetime value in the longer term. You’ll also help us explore opportunities for repeat fundraising, corporate giving, major donors, and regular giving - working closely with the wider fundraising and events team.

You’ll be the go-to expert on supporter journeys: leading, challenging, testing, and building evidence for what works. From refining the Fundraiser Hub to creating new stewardship ideas or in-person experiences, you’ll shape a journey that turns one-time swimmers into lifelong supporters.

You’ll also collaborate with our Events Marketing team - because our fundraisers aren’t just donors, they’re also our best ambassadors. The better their experience, the stronger our word-of-mouth marketing and the faster our events grow.

You’ll have a lot of freedom to test ideas - as long as you can show the financial model makes sense.

Key Responsibilities

Challenge Event Supporter Journey & Retention

Learn

• Review and lead audience insight to understand motivations and barriers
• Spot opportunities to increase value, connection and community 

Design

• Optimise our Supporter Journey plan to increase fundraising per head and product depth, and build strong, long-term relationships with supporters. 
• Ensure that our ‘Fundraiser Hub’ and other materials meet industry best practice 

Deliver 

• Send all emails for 15-20 events, following the Supporter Journey plan
• Attend many weekend swim events throughout the summer, giving our fundraisers the best possible experience to ensure that they sign-up to an event in the future
• Deliver additional personal touches to deepen relationships,  for example in-person events, training groups, information, offers, case studies, phone calls, hand-written cards, personalised thank-you communications, impact updates, recognition opportunities
• Lead our CRM use, keeping it up to date with supporter information
• Have a good knowledge and understanding of our ‘Swimmer Hub’ and where to access information about our swims

Deepen

• Cross-sell other fundraising products to our swimmer audience.  We magic up 3,000 new relationships every year 
• Maximise the opportunities each year to identify Corporates, Major Donors, Regular Givers, T&Fs and repeat fundraisers from this audience
• Develop new products - like Regular Giving or Memberships - with this audience in mind first. 

Improve

• Take a data-driven approach to improving our Supporter Journey and Communications across our products 
• Track data and deliver regular reporting to the Head of Fundraising and CEO to ensure that we remain on track for fundraising targets (e.g. JustGiving pages and amount raised so far)
• Continuously develop by learning and following industry best practice and current trends to identify opportunities to improve our Supporter Journey. 

Supporting Individual Fundraisers

• Input to CRM - Design and deliver Supporter Journey
• Create tips, templates, and tools (like email drafts, social media post ideas) for effective fundraising.
• Respond to Fundraisers through our Fundraising email inbox and social media pages and messaging platforms.
• Work closely with our mailing house to post fundraiser thank you's where necessary.

Fundraising know-how

• Stay informed and educate others on the latest fundraising trends and tools by engaging with industry updates, attending webinars, and exploring best practices. 
• Regularly share insights and recommendations with the internal team, fostering collaboration and continuous improvement in fundraising innovations.
• Ensure that you are up to date with Fundraising Regulator best practice and legal process and attend regular training sessions on industry changes or updates.

Desirable skills and experience

• Customer Experience or Customer journey design & delivery
• Previous experience working in or with an ambitious charity or nonprofit
• Familiarity with fundraising trends and best practice
• A point of view on supporter upgrade, cross-sell, or stewardship strategies
• Experience working on donor or customer retention
• (For Manager Level) Demonstrable success overseeing and growing a broad fundraising mix, from T&F to Challenge Events, Corporate to Regular Giving.

You’ll thrive in this role if you are:

• A natural relationship-builder who genuinely enjoys making people feel seen, valued, and appreciated.
• Excited by challenge and change - and happy to test, learn, and adapt.
• A thoughtful communicator who can balance efficiency with warmth.
• Organised and proactive, with the drive to get things done and the humility to ask for help when needed.
• Proud to take ownership and always on the lookout for ways to improve and grow.
• Energised by teamwork, collaboration, and shared purpose

If this sounds like the role for you, then please do pick up the phone to express an interest in the role and ask any questions that you may have. 

Please send a CV and Cover Letter to apply.

Our Aims

The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre  projects managed include those for older people, youth, children center services, volunteering and community champions.  Through these projects UPG hopes to enhance the health, wealth and well-being of the centers’ users.

Role

We are looking for a dedicated and compassionate caretaker to join our team

In this role, you will be responsible for the general upkeep and maintenance of our facilities, as well as caring for the welfare of those under our care.

This includes everyday tasks such as cleaning, carrying out minor repairs, overseeing security measures, and aiding and supporting to our residents or occupants.

Our ideal candidate is reliable, empathic and has a genuine passion for helping others.

They should have excellent communication skills and a strong attention to detail

Main Responsibilities

• Perform regular inspections of the premises to identify and fix maintenance issues, such as leaks or breakages
• Keep an itinerary of tools and jobs
• Manage supply inventory and reorder supplies as needed
• Carry out cleaning tasks such as sweeping, mopping and dusting, to ensure the premises are kept clean and tidy
• Conduct minor repair work, including fixing broken locks, replacing light bulbs and carrying out basic plumbing work
• Monitor the property’s security systems and respond to alarms or potential threats
• Manage waste disposal and recycling activities
• Maintain outdoor areas, such as gardens and parking lots, including pruning shrubs and removing snow or debris
• Coordinate with professional repair services and contractors when required
• Ensure compliance with heath and safety regulations – Fire drills, Gas checks etc
• Assist in arranging events and hires at the premises
• Respond to emergency situations promptly

Working with Others

• Work well with colleagues and tenants
• Polite and professional
• Excellent communication skills

At Radcliffe Housing Society, we believe in putting people first. We provide high-quality, person-centred housing services that empower residents to live independently and with dignity. We’re looking for a compassionate and proactive Independent Living Manager to help us achieve this mission across our Independent Living schemes.

 

About the role

As an Independent Living Manager, you’ll support older and vulnerable residents to sustain their tenancies, improve their well-being, and stay connected to their communities. You’ll offer practical advice, develop support plans, promote independence, and respond to emerging needs — all while managing properties to a high standard, and ensuring compliance with health and safety requirements.

 

What we’re looking for

· Experience supporting older/vulnerable adults, including those with complex needs

·Knowledge of tenancy management and housing-related legislation

·Excellent interpersonal skills and a compassionate, person-centred approach

·Ability to work under pressure.

·Ability to work independently and as part of a team.

·Strong organisational skills and confidence using IT systems

· Understanding of safeguarding, health and safety, and GDPR

· Ability to work flexibly across multiple locations

· Full UK driving licence and access to a vehicle (essential)

Why join Radcliffe?

We’re a small, committed, high-performing housing provider with big ambitions for our residents. You’ll be part of a supportive team where your voice counts, and your work makes a genuine impact. We offer flexible working, ongoing training, and a culture that values inclusion, integrity, and continuous improvement.

The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable.

We are a small, growing charity delivering many school leadership programmes, with a growing research and policy arm. We have had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and campaign to lower exclusions across England.

The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As Data and Evaluation Manager you will:

Manage research and evaluation activities

• Evaluation project design

• Data collection

• Data analysis 

Collaborate on building and applying evidence 

• Embed learning - Work closely with colleagues to interpret and understand evaluation findings to inform programme development, fundraising bids, practice reports and policy work. 

• Sector awareness - keep up to date with developments in education, inclusion, attendance and exclusions, as well as research and evaluation methods relevant to our work

• Internal collaboration - support teams with ad hoc data queries, whether related to our own programmes or data from external sources, such as schools, 

Communicating insights

• Insight reporting

• Knowledge sharing 

• External representation

Our work is fast-paced, our roles are broad, and there is a culture of being highly autonomous, reactive and flexible. If this sounds exciting rather than daunting, then this could be the role for you!

The Candidate
We are seeking a combination of the following skills, aptitude and experience:

Essential – We are looking for someone with the following knowledge, experience and skills, though you may be stronger in some areas than others:

• Track record of using research and evaluation methods

• Confidence analysing and presenting data clearly 

• project management skills

• Ability to report and communicate findings 

• Knowledge of the ethical and legal aspects of social research 

• Proven ability to work independently and take initiative

• Strong interpersonal and communication skills

• Strong time management skills

• Passion for The Difference's mission 

You are more likely to be successful in your application if you have either/both:

• Familiarity with the education sector and/or school data systems, example MIS

• Ability to conduct desk research and literature reviews

• Lived experience or insight into the school experiences of marginalised young people

Operations and Facilities Manager

£45,000 – £50,000 per annum
Full-time | Permanent | Onsite – Tooting Broadway, London

Are you a proactive and values-driven operations leader, passionate about creating inclusive, high-performing spaces that empower communities?
A leading charity focused on youth empowerment is seeking an Operations and Facilities Manager to join their team. This full-time, permanent role is based onsite at a vibrant community hub in Tooting Broadway and offers a salary of £45,000–£50,000 per annum, dependent on experience.

About the Organisation
This charity supports young people aged 16–30 from low-income and underrepresented backgrounds across London. Through enterprise training, one-to-one coaching, and real-world experiences, they help young people build the skills and confidence needed to shape independent, enterprising futures.

About the Role
Reporting to the CEO, the Operations and Facilities Manager will lead on all aspects of operational delivery, facilities management, and strategic improvement. As a member of the senior leadership team, you will oversee service delivery, compliance, innovation, tenant and contractor relationships, and contribute to the organisation’s long-term sustainability and growth.
This is a hands-on leadership opportunity for someone who thrives in fast-paced environments, brings a mindset of continuous improvement, and is driven to lead with purpose.

Key Responsibilities

• Oversee day-to-day operations of a busy multi-tenant business centre, including compliance, space planning, security, and contractor management
• Lead and develop the operations team, embedding KPIs and a high-performance culture
• Act as the designated Health & Safety Officer, ensuring legal compliance and robust risk management
• Drive innovation and digitisation across operations to improve quality and efficiency
• Collaborate with other departments to ensure tenant satisfaction, cost-effectiveness, and service quality
• Contribute strategically as part of the Executive Leadership Team, helping shape future direction and operational resilience

About You
You are a confident, proactive leader with experience in operations and facilities management, ideally within a multi-tenant, community, or charity setting. You’re skilled in managing teams, budgets, and compliance, and bring a practical, hands-on approach to problem-solving and service delivery.
Essential Experience

• Extensive experience in people and operations management
• Project and budget management expertise
• Strong knowledge of H&S and facilities compliance
• Excellent communication and stakeholder engagement skills
• Confidence using tech tools and systems to streamline operations

Desirable

• Experience in a charity, community hub, or similar environment
• Qualifications in Facilities or Operations Management
• Familiarity with sustainability practices and tech-led operational tools

We are considering applications on a rolling basis – early applications are strongly encouraged.

How to apply:
Please submit your CV in Word format. (A cover letter is not required at this stage.)
Shortlisted candidates will be contacted and invited to submit a supporting statement.
We are committed to building inclusive and diverse teams. Applications from all backgrounds and communities are warmly welcomed, and we will support you throughout the recruitment process.

Harris Hill is delighted to be working with a respected housing and support provider to recruit a Facilities & Office Support Manager.

Full-time | Permanent | London-based
Salary: £36,947 – £44,639 per annum

This is a key role ensuring the smooth running of the organisation’s offices and non-residential facilities across London. You’ll take a hands-on lead in managing health & safety compliance, maintenance, and office services, while providing effective business support. You will also manage budgets, negotiate with suppliers, and supervise a small team responsible for reception and administration.

The ideal candidate will be an experienced facilities professional with a strong understanding of health & safety regulations and proven experience in office and facilities management, ideally within a housing, care, or charity environment. You’ll be confident managing budgets and contracts, highly organised, IT literate (Microsoft Office 365), and an excellent communicator who can build strong relationships across the organisation. A recent DSE Assessor Training Certificate, is essential.

This is a fantastic opportunity to use your skills to ensure safe, efficient, and welcoming workspaces that enable a charity to continue its vital work supporting people in need.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.