Community manager jobs

At TLG, we are passionate about building an exceptional team committed to transforming the lives of children who are struggling. Our vision is bold, and we are looking for outstanding people to join us on this journey. This role offers an exciting opportunity for a motivated and purpose-driven individual to become our Graphic Designer & Editor.

As Graphic Designer & Editor, you will lead the delivery of excellent design across the organisation, championing brand consistency to effectively engage diverse audiences. You will use your creativity in design and video to raise awareness, share impactful stories, and inspire action from a wide range of stakeholders.

We are seeking someone who is not only highly creative but also proactive, organised, and determined. You will understand how to inspire, challenge and motivate others through compelling visual content, ensuring that every piece of work reflects TLG’s mission and values.

Working as part of a dynamic team, you will help communicate TLG’s work through multiple channels, driving brand awareness and creativity throughout the charity. At the heart of this role is a desire to creatively showcase the life-changing impact of TLG’s work and enable audiences to more fully understand the barriers and challenges that struggling children face.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Full time (37.5 hours per week)

Closing Date: Sunday 23rd November

Initial Interviews: Thursday 27th November – Online

Final Interviews (TBC): Wednesday 3rd / Monday 8th / Tuesday 9th December – at our National Support Centre in West Yorkshire

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28,857.12 (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Fixed Term Contract (until March 2026)

Hours: 37.5 hours

Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.

As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.

This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 17 November 2025

Iterview Dates: 27 and 28 November 2025

About us

 

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

Job Title:Kent Infant Feeding Project Coordinator

Contract/Job type: Fixed term to 1st January 2029

Contract Type: Full time

Hours per week: 35 hours per week

Location: Home based with travel around the Kent region

Salary:£24,500 FTE

Closing date:                                 Monday 17thNovember 2025

Interview date:                               Interviews will be conducted week commencing 17th November 2025

About the role

Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The Kent Infant Feeding Project Coordinator role is vital in the delivery of community Infant Feeding Peer Support within the region. Offering support to the infant feeding peer supporters and project team, ensuring the service runs efficiently and effectively and leading on the delivery of the post discharge contacts to families within Kent.

Your role will include: 

· Extensively advertise service and recruit volunteering opportunities using a variety of platforms including social media and locally.

· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements. 

· Have a good understanding of each of the regions within the projects the community groups and the hospitals in which our staff and volunteers offer support. 

· Collate and enter all information as and when necessary, into the Kent Infant Feeding database to ensure service users are registered on the system and touch points with the service users are logged. 

· Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns. To work on safeguarding cases as and when required.  

About you

· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.

· Working with families from diverse backgrounds.

· Good interpersonal skills with the ability to create rapport with a range of people.

· Experience of data collection and performing accurate data entry

· Have knowledge of the local perinatal services and communities within the Kent area.

Our Benefits – What we offer you

We value our team and offer fantastic benefits to support your well-being and professional growth:

· 30 days annual leave (excluding Bank Holidays)

· Pension matched up to 5%

· Flexible working options to suite your lifestyle

· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more

· Cycle to work scheme to support sustainable commuting

· Life Assurance for peace of mind

· Free eye test for all staff, with further discounts

· Blue Light discount card

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.  Ready to make a difference? Apply now and be part of something truly special!

How to apply

Visit our website for details on how to apply

Job Title: Head of Philanthropy

Location: Hybrid with 2-3 days a week at our Head Office (Vauxhall) for donor meetings
Salary: £60,066 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as our next Head of Philanthropy to provide strategic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations and major donors.

The post holder will provide stragetic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations, and major donors. You will strengthen existing relationships to deepen engagement and secure increased support, while proactively driving new business and developing robust pipelines to secure the long‑term sustainability and impact of Refuge’s work. 

Closing Date: 09:00am 17 November 2025

First Interview Stage Date: 26th and 27th November 2025 via video conference

Second Interview Stage Date: 3rd / 4th December in person 

Corporate Fundraising Officer

Do you want to help improve the lives of people with disabilities through the power of assistance dogs? To help us create amazing partnerships, we need amazing people.

Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing. Our amazing dogs bring greater independence and an improved quality of life to their partners, offering security, companionship, and practical help with everyday household tasks.

We are looking for a passionate and innovative individual to join our dedicated Fundraising Team as a Corporate Fundraising Officer. This is an exciting opportunity at a prominent assistance dog charity for someone who has already worked in fundraising and is ready to take on more or an enthusiastic person with strong transferable skills.

Hours: 37.5 hours per week
Location: Remote with regular travel; travel is essential to the role to meet with potential and current corporate supporters. Travel requirements will vary throughout the year.
Salary: £28,000 - £30,000 (depending on experience)

You will be part of an ambitious team raising vital income and will be supporting the corporate income line through development and account management. The role is key in enhancing our corporate fundraising income by providing more capacity within the team and allowing a greater focus on attracting new corporate donors. You will undertake in depth research into target sectors, identify charity of the year opportunities, support on applications and account manage your own portfolio of corporate partners. A proactive approach is key as you will have the opportunity to be part of building up and growing our corporate fundraising for the future, as we start working on our new 5 year strategy plan.

About you:

• Proven experience of effectively managing relationships with volunteers, supporters, and/or external stakeholders/audiences.
• Excellent written communication with the ability to engage and inspire a wide range of audiences.
• A confident speaker with good presentation skills.
• A successful track record of securing and maintaining income from companies.
• Demonstrable experience in fundraising, business development or relevant transferable skills
• Ability to manage a varied workload and take initiative to prioritise.
• Excellent organisational and time management skills.

Experience working within fundraising may be advantageous, but not essential. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

Interested?

If you are excited about this role, don’t hesitate to apply even if you don’t meet every listed requirement - we welcome applicants who bring unique perspectives and transferable skills and would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.

Closing date: 9th November 2025
Please be aware that the start date for this role will be in January 2026.

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

You may have experience in the following: Business Development Officer (Charity Sector), Philanthropy and Partnerships Officer, Relationship Fundraiser, Partnership Development Officer, Corporate and Community Fundraiser, Income Generation Officer, etc.

REF-224 461

Concern Worldwide (UK) is looking for a Partnerships Manager to join the team on a full time, permanent basis from January 2026.
 
About us:
 
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
 
Benefits
 
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
 
About the role:
 
Legacies and in-memory giving play a vital role in ensuring lasting change for communities around the world. The Senior Legacy and In-Memory Marketing Executive will help deepen our supporters’ connection to our mission — inspiring them to create a legacy of hope and opportunity for future generations.
Reporting to the Supporter Development and Legacies Manager, you will lead the development and delivery of the legacy strategy, delivering thoughtful, inspiring campaigns that celebrate the impact of legacy and in-memory giving. You’ll combine creative storytelling with data-driven insight to nurture meaningful supporter journeys, ensuring everyone who chooses to remember us — in their will or in tribute to a loved one feels valued, respected, and part of something truly transformative.
 
About You:
 
ESSENTIAL
 
• Proven skills and aptitudes to complete complicated procedures
• Demonstrable analytical skills and highly numerate with experience of keeping and monitoring financial & budgeting reports.
• Proven experience and knowledge of legacy giving, including channels for direct marketing to drive legacy giving.
• Experience of using a fundraising database for effective analysis of direct marketing campaigns and trend giving patterns
• Strong understanding of donor stewardship and the motivations behind legacy and in-memory giving.
• Experience of working with external suppliers to deliver successful direct marketing campaigns
• Strong organisational planning and project management skills
• Ability to work on own initiative
• Excellent communication, interpersonal, and negotiation skills.
• Attention to detail and excellent written skills including experience of writing and commenting on fundraising copy
• Excellent understanding of delivering excellent customer service/donor care
• Understanding data protection, GDPR, and ethical fundraising standards.
 
DESIRABLE
 
• Experience of working with external suppliers to deliver successful direct marketing campaigns
• Strong organisational planning and project management skills
• Ability to work on own initiative
• Excellent communication, interpersonal, and negotiation skills.
• Attention to detail and excellent written skills including experience of writing and commenting on fundraising copy
• Excellent understanding of delivering excellent customer service/donor care
• Understanding data protection, GDPR, and ethical fundraising standards.
 
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
 
TO APPLY
 
Please upload your CV and cover letter explaining how you match the job criteria by 9th November 2025.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
 
Conditions of Appointment:
 
Job Location: London (Hybrid)
Salary: £43,250 - £48,055, based on full time hours (35 hours per week)
Contract Type: Permanent
 
The successful candidate will begin in January 2026.
 
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
 
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
 
You may also have experience in the following: Marketing Manager, Campaign Management, Senior Marketing Executive, CIM, CPM, Marcomms. Charity, NFP, Third Sector, etc
 
REF-224 828

Job Title: Refuge Worker

Location: This is an on-site role, located within the London Borough of Hillingdon, there may be a requirement to occasionally work in the London Borough of Hounslow. 
Salary: £28,857.12 per annum, inclusive of London weighting allowance if applicable
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.  

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 10 November 2025

Interview Dates: 18 and 19 November 2025

£27,551 per annum
Full time - 36.5 hours per week
Closing Date: 9am Monday 17 November 2025
Job ref: 54/25

Help shape the future of the student experience at Leeds.

At Leeds University Union (LUU), we’re here to ensure our 39,000 members – the students of the University of Leeds – love their time at Leeds. We’re a vibrant, diverse, student-led charity and one of the most successful students’ unions in the country. Now, we’re looking for an Insight Lead to head up our Insight Team and ensure the student voice drives our future decisions.

The Role 

As Insight Lead, you’ll manage the collection, analysis and presentation of student feedback and data, turning it into actionable recommendations that improve our services, inform our Strategic Plan, and influence the University’s delivery to students. You’ll oversee our research cycle, from surveys and focus groups to in-depth analytics, ensuring projects run on time, on budget, and deliver impact.

You’ll work closely with our Director of Marketing & Communications, lead two part-time team members, and collaborate across the organisation. Your work will directly shape LUU’s strategy and services, ensuring we’re data-driven and student-focused at every stage.

What You’ll Do

• Lead LUU’s Insight Team and manage research projects from design to delivery.

• Analyse and present findings through dashboards, reports, and visualisations.

• Partner with teams across LUU and the University to influence decision-making.

• Manage and develop team members, building skills and capacity.

• Ensure compliance with data protection and ethical research practices.

About You 

You’ll bring experience in market research, data analysis and project management, ideally from an insight, analytics, or research function. You’ll be confident working with multiple stakeholders, managing competing priorities, and translating data into clear, persuasive recommendations.

You’ll also have:

• Strong organisational and communication skills.

• Experience designing and delivering research projects.

• A proactive, collaborative approach with the ability to influence others.

• Knowledge of business intelligence tools (e.g. PowerBI) and/or statistical packages is desirable.

Why Join us?

This is your chance to make a real difference to the student experience, in a collaborative and forward-thinking organisation. You’ll work on varied, impactful projects, have access to professional development opportunities, and be part of a supportive, values-driven team.

What you get in return

The benefits you can enjoy include generous holiday allowance as well as extra Union closed days, extensive opportunities for learning and further development, holiday buy back options, NUS TOTUM Card, onsite venue staff discounts, discounted travel card, and discounted gym membership.

The people and culture at LUU are often cited as the top reason why people enjoy working here. You will be part of an organisation that not only values but champions inclusion and diversity. We are committed to being an anti-racist organisation and work to ensure that our diverse communities are well represented and uplifted.

Sounds good?

For further details, please click redirect to recruiter to download an application pack and apply on our website. In your application, please explain how you meet the person specification and what you can bring to the team here at LUU. If you have any further questions please contact us via the email address on our application portal.

LUU highly values inclusivity and we welcome applications from all sections of the community.

Head of Programmes
United Way UK
Home-based with frequent national and international travel and overnight stays around 2-3 times a month. The ideal candidate will be based close to good transport links and able to get to London easily, with access to a car and/or a full clean driving licence
Salary £42,000 - £45,000 based on experience
12-month contract with potential for extension
Full-time, with flexible working
Excellent benefits including annual leave of 25 days per year plus bank holidays, increasing by a day annually for each year of service up to 30 days and 6% employer pension contribution

Charity People are delighted to be partnering with the United Way UK, a charity which believes that all individuals should be empowered through opportunity and resources to reach their true potential, to recruit a Head of Programmes.

United Way is a global organisation that supports local communities around the world in more than 40 different countries. Communities all over the world face similar challenges, but each one requires a unique approach to solving them. United Way UK was established in 2014 and harnessing experience and learnings from United Way Worldwide, UWUK uses local knowledge and global expertise to implement the very best programmes for communities across the UK and is constantly evolving to meet the needs of the times.

Driven by the local community, UWUK works with charity partners, businesses and individuals to provide everything a community needs to thrive (education, financial stability and health), providing support in the form of funds, time and expertise. UWUK funding is privately sourced so that the charity is driving new revenue to the voluntary sector.

The Head of Programmes leads UWUK's talented delivery team and works closely with the CEO on relationship development and strategic planning. As part of a small team (UWUK is currently five staff members), the Head of Programmes will be a strong team player and problem solver, with initiative, reliability and high emotional intelligence.

Key responsibilities

* Programme design, delivery and growth: You ensure the successful delivery of programmes, monitor and report on impact, oversee the budget and ensure compliance with safeguarding, data protection and charity regulations. You will support the growth of programmes by creating, developing and writing proposals, and travel throughout the UK to support project delivery.
* Partnership development: You will scope, develop and secure partnerships across sectors, building and maintaining strong relationships with funders, partners, schools and charities across the UK and support the organisation of fundraising events, campaigns and other fundraising activities.
* Line management: You will line manage the programmes team (x 2 posts), supporting professional development, conducting performance reviews, and promoting strong team moral and wellbeing.
* Operations and strategy: You will support reporting to United Way UK Board of Trustees, United Way Worldwide and UK regulators, as well as work closely with the CEO on strategic planning and implementation.

What we're looking for

The successful candidate will demonstrate the following essential skills and experience:
* Experience in programme management, stakeholder engagement and partnership building, with strong relationship skills combined and a natural ability to cultivate positive relationships with internal stakeholders, charity partners, prospects, funders, corporates, volunteers and internal partners
* Strong project management skills with ability to manage diverse tasks and priorities with attention to detail and accuracy.
* Experience of monitoring and evaluation to collect feedback from stakeholders and continually improve and learn from programmes and report to funders.
* Solid communication skills, in both written and oral English, with the ability to present to stakeholders and write compelling project proposals.
* Experience working in the charity sector or within corporate social responsibility.
* Experience managing staff, including supporting professional development, conducting performance reviews, and promoting strong team moral and wellbeing.
* Experience in volunteering, either working with, or leading volunteer programmes, or being a volunteer.
* Experience either leading or supporting proposal writing for programme delivery.
* Advanced Microsoft Office skills, including Excel, Word, Outlook and PowerPoint.
* Full driving license.

The successful candidate will demonstrate the following personal attributes:
* Self-motivated and results-driven
* Proactive and responsive
* Ability to work on own initiative and as part of a team
* Collaborative work style and positive team player.
* Commitment to the core mission, values and work of UWUK.

As UWUK is a small organisation, the ideal successful candidate may also have fundraising experience although this is not essential.

The UWUK team are passionate about their mission and delivering results and have a caring, trusting, collaborative and close-knit culture, based on shared values and respect. This role is home-based, but you will be able to travel regularly across the UK, at least 2-3 times a month and be willing and able to easily attend meetings in London on a regular basis. Travel is covered but you will need to be able to be based with easy access to a major transport hub.

How to apply

If you would like to apply, please upload your CV using the link below in the first instance. Jen D'Souza from Charity People will be in touch with the full details about the job and how to apply. The deadline is 9am Tuesday 11 November. The interviews will take place online w/c 24 November. The ideal candidate will be able to start in December and at the latest in mid-January. We will be hosting a webinar on Friday 7 November at 1pm for candidates interested in the role (this will be recorded and shared if you are unable to attend).

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Racial Justice Support Officer

Manchester Diocese is seeking a passionate and collaborative Racial Justice Support Officer to help shape and deliver its commitment to racial justice, equality, and inclusion.

The Racial Justice Support Officer will promote the rollout of key initiatives in our racial justice work across the Diocese of Manchester. They will work alongside parishes, mission communities and deaneries, pioneering development and training opportunities, and equipping people to recognise and respond to racism in their contexts.

Key Responsibilities

• Deliver a programme of development and training to help parishes:
- Reflect on and address the impact of racism within their contexts
- Foster a culture of welcome and inclusion for all
- Promote fair and transparent approaches to clergy recruitment and selection
• Collaborate with clergy and Mission and Ministry colleagues to connect parishes with wider learning opportunities
• Build partnerships with external organisations to share learning and best practice
• Liaise with the Church of England’s Racial Justice Unit to make best use of national training resources

The post holder will be a skilled communicator and facilitator, with proven experience of delivering training and development programmes — ideally within the areas of racial justice, equality, or inclusion. They will bring insight, empathy, and the confidence to engage people in thoughtful and sometimes challenging conversations.

An understanding of the Church of England’s structures and culture, safeguarding best practice, and relevant national racial justice initiatives will be an advantage.

The successful candidate will be expected to be sympathetic to, and supportive of, the aims and values of the Church of England.

Learn and grow

Manchester Diocese is committed to nurturing talent and equipping the post holder to thrive. You’ll have access to a diverse range of learning opportunities, from workshops to training sessions, all beginning with our comprehensive onboarding process. In 2024 we were awarded the Investors in People Gold Award.

We are also dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We warmly welcome applications from people of all ages and backgrounds, and especially encourage candidates from Black, Asian, and Minority Ethnic communities to apply.

There is an occupational requirement for the post holder to be a practising Christian, in accordance with Schedule 9 of the Equality Act 2010.

To apply please click the APPLY button. Application should be made via a laptop or desktop rather than a mobile device. Please refer to the job description and person specification for further information.

Closing date: Monday, 24th November 2025 at 5:00pm
Interviews: Monday 8th December at St John’s House BL9 0ND

Location: St John’s House BL9 0ND
Salary: £40,566 (Band 4.3) Spot Grade
Hours: Full Time - 35 Hours per week
Contract Type: Fixed term contract until 30th June 2028

You may also have experience in the following: Racial Justice Support Officer, Equality, Diversity and Inclusion Officer (EDI Officer), Diversity and Inclusion Coordinator, Race Equality Officer, Anti-Racism Officer, Racial Justice Advisor, Community Development Officer, Racial justice, Anti-racism, Equality and diversity, Inclusion and belonging, Social inclusion, Intercultural understanding etc

REF-224 950

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Medway Recovery House in Kent.

Sounds great, what will I be doing?

The role involves supporting service users from referral through admission, ensuring their physical and emotional needs are met while collaborating with clinical teams for smooth transitions. Staff provide activities and interventions to help reduce crises, identify triggers, and create safety plans that promote mental health and prevent hospital admissions. One-on-one sessions are conducted to develop wellness recovery action plans, set SMART goals, and build social networks, alongside practical life skills training such as food preparation. Staff also liaise with statutory and voluntary agencies, deliver post-admission welfare support, and maintain high living standards between admissions, all while engaging in professional development to address challenges like self-harm and substance use.

The position emphasizes teamwork, co-production, and administrative duties. Staff collaborate with Recovery Workers and management to deliver a team-based approach, promote services, and support user engagement in peer-led activities and forums. They are responsible for maintaining accurate service user records, monitoring service upkeep, ensuring health and safety compliance, and working with multi-agency providers under governance protocols. Additionally, they contribute to developing service standards, follow policies and legislation, report maintenance issues, and undertake additional duties as required, always upholding health and safety rules and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The role requires demonstrable experience supporting people with mental health and complex needs, along with a strong understanding of recovery approaches and co-production. Staff should be able to design and deliver activities that reduce anxiety, build confidence, and support individuals in creating their own recovery journeys. This includes engaging service users in assessments, co-producing and reviewing support and safety plans, and maintaining accurate monitoring records for internal use and external reporting. A good knowledge of legislation, including welfare reform, the Care Act, and housing pathways, is essential, as well as the ability to handle financial transactions accurately and use IT systems, including MS Office and case management tools.

Flexibility and resilience are also key, with the need to work evenings, weekends, and bank holidays, while maintaining high service standards in unpredictable or challenging situations. The role requires excellent stakeholder relationship skills and the motivation to deliver consistent, high-quality support. An understanding of basic building safety issues and the ability to identify repairs is desirable. Overall, the position combines strong technical knowledge, administrative accuracy, and interpersonal skills to ensure effective support and recovery-focused care for service users.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Job Title: Account Handler
Location: Unity Insurance, Lancing, West Sussex, BN15 8UW
Salary: £26,199 per year, Band C, Level 3
Hours: Full-time, 35 hours per week
Contract: Permanent

About the Role:

We’re Unity Insurance, part of the Scouts, and we’re passionate about helping charities, youth groups, and organisations like the Scouts and Guides protect what matters most.

We’re a small, friendly team with a big heart — and we’re looking for a positive, customer-focused Account Handler to join us. If you have experience in insurance and enjoy helping people, we would love to hear from you!

What you’ll do as an Account Handler:

• Be the first point of contact for our clients
• Provide quotes, advice, and ongoing support
• Manage renewals, policy updates, and claims
• Recommend additional products to help clients stay protected
• Ensure all administration is accurate and completed on time
• Deliver excellent customer service and help us grow our client base

What we’re looking for as an Account Handler:

• Experience in insurance and customer service
• Understanding of youth organisations or small charities (desirable)
• Good knowledge of insurance principles and FCA guidelines
• Confident using computers and insurance systems
• Working towards or holding insurance qualifications (desirable)
• A genuine passion for helping others

Why join us?

• At Unity, your work makes a real difference. You’ll be supporting the amazing organisations that help young people gain skills for life — and you’ll do it alongside a welcoming, supportive team.
• We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter

Benefits

We’re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.

• 28 days’ holiday, rising to 32 days after 2 years’ service, plus extra days at Christmas

• Flexible working hours and hybrid options

• Work in a way that suits you, your role, and your department

• Double-matched pension up to 10% of gross salary

• Family-friendly employer with generous family leave

• Learning and development opportunities via our internal learning hub

For a full list of our benefits click .

Closing date for applications: 23:59pm Friday 21st November 2025.

Interviews will be on an ongoing basis until the position is filled.

We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Ealing.

Sounds great, what will I be doing?

The role empowers service users to manage their wellbeing, build independence, and achieve personal goals through tailored support and co-produced plans. It involves liaising with external agencies, facilitating group and community-based activities, and promoting social inclusion.

The position ensures users understand and engage with the service, while actively monitoring safety and wellbeing. Team collaboration and flexibility are essential to meeting service goals and maintaining high standards of care.

You will also be cooking a meal for service users when you work a weekend shift as well as responsible for keeping the kitchen clean to a good standard for food standards agency inspections

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You have proven experience supporting individuals with mental health and/or dual diagnosis issues, either in a paid or voluntary capacity. You demonstrate a strong understanding of mental health conditions, effective communication, and the importance of providing dignified, respectful support.

You possess a solid grasp of Mental Health legislation, particularly the Care Programme Approach (CPA), and apply the principles of recovery through person-centred and strengths-based methods. You work effectively both independently and within a team, supporting colleagues and assisting with the induction of volunteers to maintain high service standards.

With good IT, literacy, and numeracy skills, you confidently use systems such as MS Word, Outlook, and online tools to manage records and communication. You handle challenging behaviour calmly and professionally, maintaining a non-judgemental and anti-discriminatory approach at all times.

Flexible and dedicated, you are willing to work early, late, and occasional weekend shifts to meet service needs. You have a strong understanding of safeguarding and act appropriately to protect clients. Above all, your solution-focused mindset, collaborative attitude, and optimism about recovery enable you to empower clients to make positive, lasting changes.

You must also be confident to cook a Sunday Roast for a group of service users.

When will I be working?

You will be working on a sleep in shift pattern which is on average 39 hours per week for example: 

Monday 14:00 – 23:00 Sleep in Tuesday 08:00 – 15:00 | Thursday 14:00 – 23:00 Sleep in Friday 08:00 – 15:00 | Sunday 14:00 – 23:00 Sleep in Monday 08:00 – 15:00

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Do you have the skills and experience in using data to shape strategy, enable growth, and make a meaningful impact? Do you have the analytical skills to turn complex information into clear insight that supports decision-making across a diverse organisation?

The Diocese of Rochester is seeking a Data Analyst to provide the evidence, analysis, and interpretation needed to support the Called Together strategy. You will play a crucial role in helping parishes, deaneries, and diocesan leaders understand their context, track progress, and plan for mission and growth.

This is a strategic and impactful role for someone who can combine robust analytical skill with an understanding of people, places, and organisational purpose.

About the Role

You will develop and interpret datasets to support informed decision-making across the Diocese. Your key responsibilities will include:

· Developing a strong understanding of diocesan and external data sources to inform strategy

· Designing and implementing a measurement framework to monitor progress and impact

· Collecting, managing, and integrating quantitative and contextual data from varied sources

· Analysing demographic, attendance, financial, and community data to generate insight

· Supporting social action and community engagement with relevant contextual data

· Designing and maintaining interactive dashboards and visual tools (e.g. Power BI)

· Producing narrative and statistical reports for governance, leadership, and project teams

· Building relationships and engaging with key stakeholders

· Collaborating with national church teams and external partners to align local insight with wider priorities

About You

We’re looking for someone who is:

· Aligned with the mission and ethos of the Christian Church and the vision of the Diocese of Rochester

· Educated to degree level (or equivalent experience) in a relevant field

· Experienced in data analysis and interpretation, with strong Excel skills (e.g. pivot tables, formulas, data modelling)

· Confident in building dashboards and visualisations using Power BI (or similar)

· Familiar with public data sources (e.g. Census, public health, economic data)

· Skilled in ensuring data quality, integrity, and security

· An effective communicator, able to present insights to both senior leaders and local stakeholders

· Inquisitive, thorough, and able to frame the right analytical questions

· Experienced in developing measurement frameworks to track outcomes

· Organised, flexible, and able to travel across the Diocese, including occasional evenings or weekends

What we can offer:

• Flexible working and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.

We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: Sunday 16 November 2025

Interviews will be held on:  Tuesday 25 November 2025