Community manager volunteer roles in city of london, england
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Hampstead store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Bring your organisational skills and event management experience to support us to our aims of promoting green spaces in Greater London and making London a better, greener and healthier place for everyone to live in, work in and enjoy.
CPRE London’s events schedule (see website) is growing fast and, with more and more people attending, we now need someone to assist with the management. The role will be to help organise and manage all aspects of our online and occasional in-person events.
We are currently seeking individuals with event management skills and with a passion for environmental conservation to join our team. The role needs 3-4 hours of your time per week with the flexibility to be able to attend online events, especially the lunchtime webinars online, (usually 3rd Thursday of the month); occasional evening in-person meetings (possibly 2 or 3 times a year). Ideally our volunteers will be able to offer a commitment of 6 months or more.
An events volunteer will help CPRE with the work involving multiple events, including the "Urban Tree Festival" and "London Rivers Week". Successful candidates will get the opportunity to participate in a range of fun and interesting events across summer months.
Who are we?
At CPRE London we campaign to save and promote green spaces in Greater London and make London a better, greener and healthier place for everyone to live in, work in and enjoy.
We are part of the national network of CPRE, the countryside charity.
What will you be doing?
- Supporting event design to help the public engage with the importance and value of London's trees and rivers and potentially be inspired to get involved in green volunteering
- Developing systems and arrangements to help things run smoothly
- Supporting monitoring event impact / gathering feedback from participants
- Events follow-up to help maximise event legacy
What are we looking for?
- Excellent organisational skills
- Some prior events organisation experience (may be voluntary)
- Experience using Eventbrite.
- Strong communication skills
- Creative thinking and problem-solving attitude
- Knowledge of and a keen interest in environmental issues
- A self motivated person who can work independently and drives initiatives
- Have access to a computer and the internet at home and be confident using them
- 3-4 hours per week with a 6 month+ commitment.
Benefits of the role
- Use your skills to help our charity and make a positive difference in London’s green spaces
- Meet like-minded people and enjoy being part of a team
- Enhance your CV by developing new skills and gaining valuable experience
- We can give you a reference for your future work or volunteering
- Get involved with social events and workshops on a local and national level, including the annual CPRE conference
- The opportunity to attend a volunteer induction run by CPRE’s national office
- We provide out-of-pocket travel expense
How to apply
Please click on the Apply link and follow instructions.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to play a key role in a new and ambitious organisation, drive place-based change for Greenwich, and support community action and social justice across the borough.
Greenwich Giving is the new local giving scheme for the borough, launched in December 2024. Our mission is to inspire people who live and work in Greenwich to give – whether that’s expertise, time or money – to help shape their local spaces and to support Greenwich communities. Part of a network of place-based giving schemes across London, we connect people across the public, private and charity sectors to work in mutually beneficial partnerships. We believe in the power of local voices and connected communities to drive systemic change, particularly for those who are currently disenfranchised or vulnerable due to poverty and exclusion.
We are recruiting a Board to help further our mission and navigate the transition (over the next 18 months) to Greenwich Giving becoming a registered and independent charity. As well as general board members, we are also recruiting for the specific roles of Chair and Treasurer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Askew Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Fulham Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Ealing store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Olympia store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: £0.01-£0.02 per year
Benefits:
- Free or subsidised travel
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Latin American House is a registered charity and community organisation dedicated to supporting Latin American communities in the UK. Our mission is to provide legal advice, education, cultural activities, and essential services that promote social inclusion and wellbeing. Latin American House was established in 1983. We are a registered charity (no. 1127253) and a company limited by guarantee (no. 6720498). On joining the Board, members become both Trustees and Directors of the organisation.
LAH is seeking a Finance Trustee to join our Board of Trustees. This individual will provide strategic oversight of the organisation’s financial management, ensuring strong governance and financial sustainability. The Finance Trustee will play a key role in supporting the Board and senior leadership team to maintain financial integrity and compliance with legal and regulatory requirements.
Latin American House is dedicated to fostering the integration, social inclusion, and well-being of Latin American and migrant communities in the UK

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chair - Finance and Audit Committee
Community Action Suffolk, CAS is the county’s leading infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. CAS is currently seeking a Chair for the Finance and Audit Committee.
The role
To provide effective leadership, the Finance & Audit Committee Chair must have a clear understanding of the committee’s duties and responsibilities; be able to commit the necessary time and be available on urgent financial matters.
The Chair of the Finance and Audit Committee will be supported by a small committee of trustees and Head of Finance. Meetings are quarterly and held at our office in Ipswich or alternatively online.
Role responsibilities:
- excellent working knowledge of finance and audit practices and internal control functions and risk management frameworks
- develop understanding of the organisation and its financial structure
- sound judgement and professional scepticism
The person
This is a role for an experienced qualified accountant (ACA, ACCA, CIMA or similar), who shares our vision and has a proven ability in strong leadership, organisational and financial matters. They will be someone who is motivated, pragmatic and demonstrates sound commercial and business acumen and have the requisite business, financial, communication skills to be the Chair the Finance and Audit Committee. Any knowledge of the insurance industry would be beneficial but not essential.
You will enjoy the opportunity to support an important charity in Suffolk dedicated to improving opportunities for all, ensuring a strong and thriving VCFSE sector and that our county is one where every voice counts to make Suffolk the best place to live and work.
You’ll work collegiately with our trustees and in partnership with our Chief Executive, ensuring strong accountability to the board as a whole. There’ll be scope for professional development as well as personal reward in running the charity. In summary, its an opportunity to make a real difference.
Remuneration
Like most not-for-profit board roles this position is unremunerated, however expenses can be claimed where appropriate.
If you would like an informal and confidential discussion about the role, please contact Belinda Couldridge to arrange a conversation with the Chair of Trustees or the Chief Executive.
To apply, please provide the following via email:
- A comprehensive CV including details of two referees.
- A supporting statement, explaining how you believe your skills and experience match the requirements of the role description and person specification.
Community Action Suffolk’s mission is to strengthen and champion community action in Suffolk by supporting the VCFSE sector

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Brompton Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Spinal Muscular Atrophy (SMA) is a rare, genetic neuromuscular condition causing progressive muscle wasting (atrophy) and weakness leading to loss of movement.
Our current chair has been in the position for 6 years and after serving their maximum term, we are seeking a new Chair to lead the charity and help us deliver our four year strategic plan ‘Building a future together’.
The chair provides a pivotal role in ensuring the charity has a well governed organisation, strong staff team and board with clearly defined roles and responsibilities, with one shared goal of working towards the organisational mission underpinned by our values and principles.
The chair will support the CEO and ensure that the board functions as a unit and works closely with the senior leadership team to achieve agreed objectives. From time to time the chair will act as an ambassador and the public face of the charity in partnership with the CEO. An effective chairperson is a key player in ensuring effective governance for the charity.
The client requests no contact from agencies or media sales.
Do you have a flair for communication and a desire to help us reach more people?
As a Marketing & Communications Assistant, you will work closely with the Project Leader to spread the word about our amazing Akioke Karaoke Confidence Club. You'll help us promote the club to potential members, volunteers, and the wider community, ensuring its success and sustainability.
Key Responsibilities:
- Content Creation: Assist the Project Leader draft engaging text for promotional materials (flyers, social media posts, website content).
- Social Media Support: Help schedule and post content on relevant social media platforms (e.g., Facebook groups, local community pages).
- Community Outreach: Identify local community groups, centres, schools, and organisations that could benefit from our club, and assist with distributing promotional materials.
- Information Gathering: Research relevant online forums, notice boards, and events where we can promote the club.
- Feedback Collection: Assist in gathering testimonials or feedback from members (with appropriate consent) to use in promotional efforts.
- Administrative Support: Help organise and maintain marketing materials and contact lists.
We're Looking For Someone Who Is:
- Creative and has a good eye for engaging content.
- Organised and attentive to detail.
- Familiar with social media platforms (e.g., Facebook, Instagram).
- Able to communicate clearly and concisely in writing.
- Proactive and able to take initiative with guidance.
- Reliable and able to commit to agreed-upon tasks.
- Passionate about the club's mission and helping us reach new audiences.
- Previous experience in marketing, communications, or social media is a bonus but not essential – a willingness to learn is most important!
Time Commitment: Flexible, approximately 2-4 hours per week, with tasks that can often be completed remotely or during mutually agreed-upon times, in collaboration with the Project Leader.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary of the role of Trustee
Trustees are individually, and as part of the Board, the ‘guardians of charitable purpose’, making sure that all Board and Board Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably.
But this specific role requires the Trustee to Chair the crucial Board’s Income Generation Committee (IGC).
Like other hospices, in the context of Government decisions about tax and minimum wages and in the generally challenging environment for most donors, we are not able to purely fund our work from current donations, meaning we have been drawing from our reserves.
This has to change if we are to survive and satisfy the ever -increasing demands for palliative care.
Main duties and responsibilities:
• Chair the Income Generation Committee, which has the following key priorities:
• Review and constructively challenge the annual fundraising (FR) plans and budget
• Maintain an overview of current fundraising initiatives and their return on investments, working in partnership with the FR team
• Evaluate the risks to achieving projected income streams and advise the FR team and Board accordingly
• In conjunction with the FR team, creatively develop new and potentially high return initiatives that are intended to deliver significant additional income, in excess of current FR budgets
• As part of the Board of Trustees:
• set and maintain vision, mission and values
• ensure plans are in place to deliver income/cost levels that can at least fund current expenditure
• Develop strategy, set overall policy, define strategic objectives and evaluating performance against agreed targets
• Assure continuous compliance with the legal and regulatory standards governing the operation ofthe charity, the charity governing document and any other relevant legislation, updating the articles of association as required.
• Assure proper financial control and ensure the application of resources is exclusively in pursuance of the charitable objects i.e. the charity must not spend money on activities that are not included in its objects, no matter how worthwhile or charitable those activities are
• Assure the effective and efficient administration of the charity including funding, insurance and premises
• Assure that The Hospice of St Francis pursues its objects as defined in its governing document (e.g. the promotion of any charitable purpose for the benefit of the community in the district of providing palliative care at the Hospice, at patients home, in our Spring Centre and in the community, and in particular the advancement of education, the protection of health and the relief of distress and sickness)
• Assure employment procedures and policy and proceduresfor volunteering are compliant with legislation and regulation, subject to regular review and support the fulfilment of strategic objectives
• Assure risk assessments for all aspects of the business are carried out including accurate and timely reporting using the format of risk registers
• To contribute to, assure and maintain effective performance of the Board and Committees, including systems and processes for external assessment of these arrangements
• Support the CEO and Executive Team to fulfil their delegated responsibilities and hold them to account for delivery of strategic objectives
• To attend Board meetings quarterly, up to two Board awaydays annually and serve as a member of up to two Committees.
• Able to be registered as a Directors of the Charity at Companies House, sharing ultimate responsibility for governing the charity and directing how it is managed and run.
• Act as an ambassador supporting the work of the Hospice in generating income and in its relationship with the communities served.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Programme Lead oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Manager, the Programme Lead manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.
Key Responsibilities:
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Programme Leadership:
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Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.
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Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.
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Stakeholder Collaboration:
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Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.
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Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.
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Programme Design & Delivery:
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Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).
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Monitor participant progress and employment outcomes, using data to refine programme effectiveness.
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Risk & Compliance Management:
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Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.
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Reporting & Communication:
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Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.
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Prepare updates for senior leadership and stakeholders to demonstrate programme impact.
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Process Improvement:
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Implement feedback loops with participants and partners to continuously enhance programme quality.
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Promote best practices in adult education, vocational training, and equity-focused initiatives.
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Required Qualifications:
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Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.
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Experience:
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3–5 years managing employability, workforce development, or adult education programmes.
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Proven experience leading teams and collaborating with cross-sector stakeholders.
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Skills:
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Strong understanding of labour market trends and barriers to employment.
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Ability to design inclusive, participant-centric programmes.
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Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.
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Exceptional communication skills for engaging diverse audiences.
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Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Who they are
Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.
The role: What will you do?
● Complete an induction for your role.
● Maintain an awareness of how the local Citizens Advice is operating.
● Plan the board meetings, including the dates and the agenda, with the Company/Charity Secretary and the Chief Officer.
● Read papers for board meetings and attend six board meetings per year.
● Facilitate the trustee board meetings by leading the meeting, ensuring that agenda items are discussed, enabling all members to contribute their views and take part, and seeking clarification where necessary.
● Ensure that decisions and actions taken at board meetings are carried out.
● Ensure that the board decisions are made within the remit of the Citizens Advice membership agreement, governing documents, and policies.
● Monitor attendance and commitment of all trustees.
● Provide or arrange training or support for trustees if needed.
● With other trustees and the Chief Officer, recruit a trustee board with a diverse range of skills, experience, and knowledge, with an aim to promote trusteeship to underrepresented groups that represent the community.
● Ensure that all trustees receive an induction and the training needed for them to fulfil their role.
● Be proactive in recruiting successors to key positions such as Chair, Treasurer, etc.
● Arrange or provide support and supervision for the Chief Officer, including an annual appraisal.
● Together with the Treasurer, ensure proper management and control of local Citizens Advice finances.
● Together with the Chief Officer, represent the local Citizens Advice in relationships with funders or potential funders, at local events, and in the community.
● Work together with all trustees to ensure that the board can:
♦ Set policy and strategy direction, set targets, and evaluate the performance of Citizens Advice Richmond.
♦ Monitor the financial position of Citizens Advice Richmond, ensuring that it operates within its means and objectives, and ensuring there are clear lines of accountability for day-to-day financial management.
♦ Monitor whether Citizens Advice Richmond complies with its governing document and meets the required standards.
♦ Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.
♦ Ensure the service plans for the recruitment and turnover of staff and volunteers.
♦ Review their own work and how effectively they operate, including action for improvement.
♦ Work on specific projects to further the strategic objectives of Citizens Advice Richmond.
What’s in it for you?
● Make a positive impact for people in your local area by ensuring the local Citizens Advice is sustainable and meeting the needs of the community.
● Meet people and build relationships with trustees, staff, and other volunteers.
● Build on your governance, leadership, and strategy skills.
● Increase your employability.
And they will reimburse expenses too.
What do you need to have?
You’ll need to:
● Understand the type of work undertaken by a local Citizens Advice.
● Understand and accept the responsibilities and liabilities as trustees.
● Be non-judgmental and respect views, values, and cultures that are different from your own.
● Have a good basis of leadership skills.
● Be able to facilitate and lead meetings.
● Have good interpersonal skills.
● Have good listening, verbal, and written communication skills.
● Be able to exercise good independent judgment.
● Have good numeracy skills to understand accounts with the support of the Treasurer.
● Be willing to learn about and follow the Citizens Advice aims, principles, and policies, including confidentiality and data protection.
● Be willing to undertake training in your role.
How much time do you need to give?
You will need up to one day a week for the regular activities, but this will vary. Trustee boards usually meet in the evenings, and you’ll likely need to give 12-15 hours per year to attend these. Sub-committees meet quarterly and a further 4-6 hours per year are required for these.
Valuing inclusion
Their volunteers come from a range of backgrounds, and they particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities