Community manager volunteer roles in cramlington, northumberland

Your role

Amazing, giving, and inspiring are just a few words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role 

As a Regional Fundraising Volunteer, you will support Rethink Mental Illness in generating income, raising awareness, and building community engagement through local fundraising initiatives. The role will involve event planning and support, and public engagement to help achieve regional fundraising goals. 

You will play a major part in bringing to life regional fundraising activities in line with our “Rethink in the Community" concept and increase regional awareness to generate much needed additional income and amplify the impact of the work Rethink Mental Illness do.

You will receive training and regular supervision to ensure you feel confident in your role. 

Regional locations

Whilst this is a home based role, you will occasionally attend events within your region. We're particularly interested in receiving applications from people who live in the following areas:

Yorkshire & Northeast: Newcastle, Gateshead, York, Sunderland

Northwest: Manchester, Liverpool, Stoke-on-Trent

Midlands: Birmingham, Solihull, West Bromwich, Wolverhampton, Walsall

Southwest: Gloucester, Bristol, Plymouth, North Devon, South Devon, Cornwall

East of England: Norfolk, Norwich, Ipswich

What you will be doing as a Regional Fundraising Volunteer: 

• Support and assist in organising and participating in local fundraising events.

• Help with event logistics, set-up, and participant engagement to ensure smooth delivery. 

• Take part in local initiatives acquiring donors and do it yourself fundraisers. 

• Increase awareness of the organisation’s work by helping to promote regional fundraising activity. 

• Represent the organisation at schools, community groups, and public events, delivering presentations to inspire support. 

• Communicate with supporters via phone, email, and face-to-face interactions. 

• Attend and contribute to meetings with the fundraising team and supporters to share updates and ideas. 

What will make you a great fit for this role?  

You will have good knowledge of your local community and be passionate about making a difference to those severely affected by mental illness. You will also have:

• The ability to organise events and activities

• The ability to inspire and motivate others

• Good communication skills

• Creative ideas to promote diverse fundraising activities 

• Dedication to our cause 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”     

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.     

Diversity, Equity, Inclusion   

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.   

Becoming a truly anti-racist organisation   

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.   

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

Obuyisi bw’Omu Initiative 

Obuyisi bw’Omu Initiative empowers underserved communities in Uganda—particularly women, youth, and children—through grassroots action, advocacy, and partnerships. It addresses key challenges including limited mental health support, poor water and sanitation, barriers to quality education, and the impacts of climate change. Programs create safe spaces for mental health awareness, improve clean water access and hygiene, and provide educational resources and mentorship to promote inclusive learning. Climate action efforts involve tree planting, conservation, and sustainable practices. By fostering community ownership and engaging volunteers, Obuyisi bw’Omu drives practical, sustainable solutions that enhance well-being and resilience for lasting positive change.

Marketer

Volunteer Role Description (remote, unpaid)

Role Description: We are seeking a passionate and creative Volunteer Marketer to help promote our initiatives, increase visibility, and engage our target audience. As a remote marketer, you will play a vital role in developing and executing marketing strategies that strengthen our presence online and offline. This role is ideal for someone who wants to gain hands-on marketing experience, showcase their skills, and contribute to meaningful projects while working flexibly from anywhere.

Key Responsibilities:

Content Creation & Promotion – Develop engaging content (social media posts, email campaigns, blogs, etc.) to raise awareness about our mission and activities. Social Media Management – Manage and grow our presence across platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter). Brand Development – Support in maintaining a consistent brand voice, messaging, and design across all communication channels. Campaign Planning – Assist in planning and executing marketing campaigns to promote events, initiatives, and partnerships. Audience Engagement – Interact with followers, respond to inquiries, and build an active online community. Research & Strategy – Monitor marketing trends, analyze competitor activities, and suggest improvements for better outreach. Reporting & Analytics – Track marketing performance (reach, engagement, conversions) and share insights for growth.

Weekly Time Commitment

10+ hours per week

Duration of Volunteer Role (remote)

6+ months

Mothers’ Union (MU) is a women-led, volunteer movement founded in 1876, with a membership of some 4 million worldwide. It is a movement based on Christian fellowship, with members driven to express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.

We are a federated international movement with the central Charity, Mothers’ Union, registered and operating in England, sitting at the centre of the global movement. We connect and support the global movement to achieve its aims and objects and thus transform the lives of women and families around the world.

The Central Charity is governed by an international Board of Trustees, made up of elected leaders from within the global movement and also appointed external experts to fill identified skills gaps.

The Trustees collectively are responsible to the global membership for ensuring that the Central Charity achieves its core purposes. This is achieved through overseeing the management and administration of operations and ensuring that the charity has a clear strategy and that operations and goals are in line with that vision. 

The Worldwide Board comprises:

• Worldwide President (elected)
• 11 Zonal Trustees (elected)
• Up to four appointed trustees, with expertise to complement the skills and experience of the elected Board members.

All Board members have voting rights.

Zones: The list of Provinces as allocated to Zones is given in the detailed role specification. Elections are held every 3 years, and the current Board took up office in 2025. The appointed trustees are also appointed for up to 2 terms of 3 years each. However, these do not need to be co-terminus with the elected trustees.

This is un UNPAID position

General Responsibilities of All Trustees:

• To participate actively in Board discussion, to ensure that the Board takes appropriate steps to determine the organisation’s vision and mission, by engaging in strategic planning and tracking progress towards achievement of strategic goals.
• To approve and monitor the organisation’s operational plans and budgets.
• To safeguard the assets and resources of the charity and provide effective financial, risk and operational oversight, by the proper consideration of management accounts, external audits, risk reviews, policies and internal procedures and controls.
• To ensure organisational compliance with all statutory duties and sector best practice.
• To ensure adequate financial resources are available to carry out the work of the whole organisation by consideration and approval of subscription levels and alternative income streams worldwide.
• To enhance the organisation’s public image by participating in activities that promote a positive image of Mothers’ Union, recognising that we need to challenge stereotypes rather than contribute to their perpetuation.

Particular Focus for the Trustee with expertise in Finance:

The elected Board members conducted a skills audit and determined that they do not have strong backgrounds in finance and resources management. The role of the Finance trustee would be to ensure that the appropriate level of support and challenge is given by the Board to management to discharge their duties effectively, be a critical friend to the Director of Finance and Services and be an active member of the Audit and Risk Committee.

They will be asked to provide a particular focus on ensuring that key strategic initiatives, including the ongoing development of IT systems, the potential future sale of the building, Mary Sumner House, and the implementation of the fundraising strategy are executed in line with agreed parameters

All trustees are asked to:

• have an active commitment to Christian faith;
• be committed to the aim and objects of Mothers’ Union;
• be confident with virtual communication and have an ability to access an appropriate device and the internet easily;
• be able to travel internationally if required;
• be in a good state of health, mental and physical, to enable them to discharge their duties fully and well.
• devote the time required to this critical role

A strong Candidate for Finance Trustee would have many of the following attributes, skills and experience:

• CCAB Qualified finance professional (or QBE)
• Experience of operating at Board level and of the charity sector
• An understanding of membership organisations
• Experience of Audit and Risk Committees and engaging with external advisors
• Experience of risk management
• Experience of project evaluation and funding
• Experience of change management
• Basic knowledge of Charity SORP and GDPR requirements
• IT competent
• Proven ability to communicate finance information clearly to non-finance professionals
• An understanding of the governance responsibilities and accountabilities of a Board member of a major international Charity

Additional Information:

What is the time commitment in a three-year period?

In a three-year term of office, Trustees are expected to attend three residential Trustee meetings (one per year) each lasting around 5 days, generally in the UK. We recognise that this may be challenging for professionals, so attendance for at least one day of the week would be acceptable. In addition, at least a further 3 virtual formal meetings a year, each comprising roughly 2 hours starting at 12.00 UK time. The Board may also choose to meet informally on a number of further occasions for fellowship or capability development, virtually, by mutual agreement – it is recognised that this may not be feasible for an active professional.

Written material is circulated to Trustees prior to each meeting. Trustees are expected to read and study the material before the meeting and any follow up material after the meeting.

The specialist trustee for finance will additionally prepare for and attend the quarterly Audit and Risk meetings which take place on Zoom, each lasting 2-3 hours

The specialist trustee may be asked to be available to the Director of Finance and Resources as a sounding board, and to provide input on a time-limited basis to strategic projects

Who will this Trustee work with/relate to in the role?

1. Worldwide President, Chief Executive, fellow Trustees and Leadership Team members

2. Mothers’ Union members from around the world.

3. Finance team

Work Location

This role can be performed fully remotely most of the time.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Jobs. The Cover Letter should clearly outline how your skills match the main responsibilities of the role.

Application Deadline

The deadline for applications is 17 September 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

We are currently looking for a personal assistant to the charity's chair person.

Responsibilities typically include: 

· Acting as a first point of contact for enquiries: (email/calendar management and managing diaries 

· Typing, compiling, and preparing reports, presentations, and correspondence. 

· Miscellaneous tasks to support the Chair

· Forming a relationship with our clients as they are part of the community. 

Essential skills for this role are: 

· Organization skills: The ability to prioritize tasks, manage time, and keep track of deadlines is crucial.  

· Communication skills: should be able to communicate effectively in writing. 

· Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring. 

· Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.  

This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate. 

Our partner is works to reduce poverty in Zambia by helping vulnerable children and young people access education, develop skills, and build better future - through training, health education, and community initiatives.

Amid a period of significant change, the charity is moving to a locally led delivery model, with the UK focusing on fundraising, governance, and reporting. They seek a qualified accountant with strategic financial management experience, charity accounting knowledge, and ideally some international development insight. The Treasurer will provide hands-on financial oversight, ensure robust controls, and maintain compliance.

The role includes chairing a Finance & Operations Sub-Committee, guiding the Board on financial matters, and working with trustees, outsourced providers, and the team in Zambia.

The Board meets quarterly (remotely) for up to three hours, with the Sub-Committee meeting beforehand. The estimated time commitment required is 4 hours per week, flexibly.

____________________________________

For more Trustee and Treasurer roles please visit the AfID website.

CMO (Chief Marketing Officer) - VOLUNTEER ROLE

Can you craft a story that inspires a movement?

We are searching for a creative and strategic pro bono CMO to shape our brand and amplify our mission. You will be responsible for developing our marketing and communications strategy, engaging our community, and raising our profile across the UK. If you are a visionary marketer with a passion for social change, help us tell a story that changes lives.

Welcome to Unlock YOUR Potential, a bold new start-up charity on a mission to transform lives and empower individuals from socio-economically disadvantaged backgrounds. As we prepare for our official charity registration, we are laying the groundwork for a movement that will redefine opportunity, inclusion, and personal growth.

Turn our mission into a message that resonates with the world.

About Us 

Suicide Awareness Prevention UK (SAPUK) is a dedicated, non-profit Community Interest Company (CIC), established in 2016, focused on providing support to individuals dealing with suicidal thoughts and tendencies. Our goal is to guide people from distress toward hope, helping them regain the strength to live their lives to the fullest.

Overview
 We are seeking a passionate and dedicated Fundraising Volunteer to join our team. The ideal candidate will play a vital role in developing and implementing fundraising strategies to support our mission. This position requires excellent communication skills, a strong ability to build relationships, and a commitment to achieving fundraising goals. The Fundraiser will engage with various stakeholders, including donors, volunteers, and community members, to promote our cause and secure financial support.

Duties

• Develop and execute fundraising campaigns that align with the organisation's objectives.
• Cultivate and maintain relationships with current and prospective donors through effective communication and engagement strategies.
• Utilise software tools such as Raiser's Edge for tracking donations, managing donor information, and reporting on fundraising activities.
• Collaborate with the marketing team to create promotional materials that highlight fundraising initiatives.
• Organise fundraising events, including planning logistics, coordinating volunteers, and ensuring successful execution.
• Conduct outreach efforts to engage the community and raise awareness about the organisation's mission.
• Provide exceptional customer service to donors and stakeholders, addressing inquiries and fostering positive relationships.
• Monitor market trends in fundraising to identify new opportunities for growth and engagement.

Qualifications

• Proven experience in fundraising or a related field is preferred.
• Strong skills in relationship management and public relations.
• Proficiency in using software tools such as Raiser's Edge or similar fundraising platforms.
• Excellent verbal and written communication skills with an ability to engage diverse audiences.
• Demonstrated ability to work collaboratively within a team environment while also being self-motivated.
• Strong organisational skills with attention to detail in managing multiple projects simultaneously.
• A passion for the organisation's mission and a commitment to making a positive impact in the community.

Job Type: Part-time

Pay: Up to £1.00 per year

Expected hours: No less than 2 per week

Benefits:

• Work from home

Experience:

• Fundraising: 1 year (preferred)

Work Location: Remote

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

We’re looking for a trustee who can offer strategic insight and leadership in growing Galop’s income, influence, and public profile.
 
This is a critical moment for the organisation: we are scaling our services, amplifying our voice, and diversifying our funding. You’ll help shape this journey, supporting the CEO and senior team to build a bold and sustainable future.
 
Key Responsibilities
 
Fulfil the core duties of a charity trustee. For more information on these responsibilities please download the attached job description. 
 
Person Specification

• An in-depth knowledge and understanding of LGBT issues and communities
• A demonstrable commitment to Galop’s vision, mission, and values, including anti-racism and diversity and inclusion
• Good independent judgement
• Commitment to work effectively as a member of a team
• Consensus building skills
• Tact and diplomacy
• Good communication and interpersonal skills

 
What We’re Looking For
 
You might be:

• A senior fundraiser, communications or brand leader in the charity or private sector.
• An experienced trustee looking for a cause you care deeply about.
• Someone newer to governance who brings lived experience, strategic insight, and passion.

 
We are particularly keen to hear from people who:

• Have professional experience in fundraising, marketing, branding, digital campaigns, or strategic communications.
• Have a passion about our sector and ideally understand the needs of LGBT , survivors or marginalised communities.
• Bring fresh perspectives and a collaborative spirit to board leadership.

 
You don’t need to have been a trustee before. What matters is your commitment to our values and your ability to think strategically, challenge constructively, and act in the best interests of the charity.
 
Terms of Appointment
Appointments are for an initial term of three years, renewable for up to two further terms of three years.
 
Remuneration
This is a voluntary role and there is no remuneration. Reasonable expenses incurred in the role will be reimbursed in line with the organisation’s expenses policy.
 
Location
Generally, meetings are held remotely online, with an annual Board Strategy Day being held in London.
 
Time Commitment
There are currently 4 formal Board meetings per year and more regular sub-committee meetings. The board meetings currently take place on Zoom on a Wednesday evening for approximately 2.5 hours. Sub-committee dates and times are flexible.
 
Other time commitments will include ongoing liaison with the Chair of the Board, Chief Executive and other senior staff, as well as attendance at other meetings, such as interview panels and events as required. We anticipate the overall time commitment being approximately 3-4 days per month for the first 12-18 months, settling to 2 days per month after that.
 
How to apply
This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
 
To apply, please complete the application form by 23:59 on Sunday 31st August 2025. 
 
REF-223 210

Volunteer Role: Admin, Social Media & Fundraising Support

Organisation: Whispaws Animal Sanctuary

Location: Flexible - Local (South East London / North Kent) or Remote

About Us

Whispaws Animal Sanctuary is a UK-based charity dedicated to rescuing and rehoming abandoned dogs and cats in Serbia. We provide veterinary care, rehabilitation, and adoption opportunities, and run sterilisation campaigns to reduce the street dog population. Our work also includes a street feeding campaign, ensuring that abandoned animals living outdoors receive regular food and care.

We are a small but passionate team, committed to improving animal welfare through hands-on rescue work, community outreach, and fundraising.

The Role

We are looking for reliable, proactive volunteers to join our team and support us with general administration, social media, and fundraising. You may choose to help in one area or across several, depending on your skills, interests, and availability. The work can be done remotely, although if you are based near Sevenoaks, Blackheath, or Chislehurst, there are opportunities to join our in-person fundraising events.

Key Areas of Involvement

General Administration

• Use Google Drive to organise and manage charity documents (training provided if needed)

• Input and manage data accurately

• Filing expenses using Google Drive

• Help with Sponsorship Programme management for dogs in our care

Fundraising

• Approach local businesses for sponsorships, donations, and event prizes

• Join the team in planning and advertising in-person fundraising events

• Support online fundraising campaigns through social media

• Suggest and help develop creative fundraising ideas

Social Media

• Share adoption posts across multiple platforms

• Take charge of posting existing prepared content to our channels

• Manage and update dog adoption profiles on Facebook

Who We’re Looking For

• Dedicated to animal welfare and making a real difference

• Honest and clear about what tasks they can take on, and follow through reliably

• Organised and able to complete agreed tasks in a timely manner

• Comfortable using (or quick to learn) Google Drive and basic admin tools

• Self-motivated, with good communication skills

• A bonus if based locally and able to attend events in person

What You’ll Gain

• The opportunity to directly improve the lives of animals in need

• Experience in charity administration, fundraising, and social media

• Being part of a friendly, supportive, and passionate team

• Flexible working hours to fit around your schedule

Time Commitment

Flexible: Whether you can help with a single task or ongoing responsibilities, we just ask that you commit to what you can realistically offer each month and see it through to completion.

How to Apply

Please apply via CharityJob with a short introduction about yourself, your skills, and how much time you can commit each month. Let us know which areas you’re most interested in helping with.

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our South Northumberland group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the South Northumberland area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

If you have space in your home and heart, for a guide dog mum who will be bringing the next generation of guide dogs in the world, then this could be the role for you! A role where you can care and nurture for a guide dog mum and plenty of little puppies when they arrive. 

What you’ll be doing: 

• Providing a loving home for a guide dog mum who will be at least 12 months old, for around six years whilst they are in the breeding programme (with the option to re-home after this, once the guide dog mum retires at around 7 years-old.) 
• Giving a guide dog mum the care and support that our canine companions need, like feeding and grooming.
• Creating a safe environment for the guide dog mum when they are giving birth within your home and helping with the birth of future guide dogs, which usually happens once a year. (You don’t need any previous experience of breeding or having dogs – we have expert staff who will help you!) 
• Providing care and support for the newborn puppies for at least 6 weeks while they are still in the nest, including socialising them to the new sounds and first-time experiences in your home.

Can I care for a guide dog mum? 

If you want to care for a guide dog mum, here's what we ideally look for:

• A loving home with a secure garden.
• Access to a car, to support with any appointments needed for the guide dog mum.
• Live within an hour’s drive of the National Centre in Leamington Spa.

Guide dog mums can happily live with other dogs or children, however we wouldn’t place them with a male dog that has not been neutered. To determine whether you are suitable, we will conduct a home visit as part of the application process. 

What you’ll get:

• The opportunity to have a lovable canine companion!
• The satisfaction of knowing you’re supporting people with sight loss to live actively, independently, and well.
• The rewarding experience of bringing the next generation of guide dogs in the world and caring for their mum.
• Our volunteers have access to our bespoke training techniques to implement with their guide dog mum a great bonus for any dog owners! 
• The opportunity to be part of the Guide Dogs community, meeting like-minded people in your area.
• A dedicated volunteer manager and fellow peers who will help support you throughout your role.

Training and support

Our volunteers also receive lots of support from their volunteer managers to help them implement the training modules, as well as managing the birth of new-born puppies. If you have questions about the training requirements, we can answer these at your interview along with any other support or accessibility needs you may have.

Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to the litter or your volunteering with us, including veterinary costs, food costs or any specialist breeding equipment.  All you may need to buy is a bed and grooming equipment.

Minimum age of volunteer: 18.

We are looking for someone to support our small Communications & Marketing team with content and communications activity, as well as some marketing initiatives.

Develop and implement effective content and communications to engage and grow Mast Cell Action’s impact across the UK. Main responsibilities include management of website content, design and development of social media content and plans, as well as executing corporate communication strategy.

Main Duties and Responsibilities

Support delivery of our communications strategy, with focus on digital communications, content and community events.

Social media management and planning, including content creation (which must include video and design)

Administer and manage the creation and publishing of relevant, original, high-quality content (for all channels and member communications)

Assist in the development and deployment of the communications & marketing strategy

Undertake innovative marketing of events, with a focus on delegates and sponsors/advertisers

Planning, writing and coordinating of corporate communications, including Mast Cell Action's website and e-newsletters

Assist in the planning and execution of media relations and public affairs

Prepare accurate reports on overall performance across all of our key channels

Manage Mast Cell Action's brand and application

This job description should be seen as a guide to the main duties and responsibilities of the role and not as a permanent, definitive statement. The organisation will change and develop, and the duties and responsibilities may vary from time to time.

The role in a nutshell:

Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!

What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.

 

 

 

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.

About the role

This is an exciting opportunity to join the Executive Leadership Team here at Youth4Youth to drive positive change in all things volunteer engagement. As an entirely volunteer run organisation, positive engagement with volunteers is absolutely fundamental in allowing Youth4Youth to achieve its mission. It is so fundamental that one of our overarching strategic goals is to ensure that all volunteers have a positive and meaningful volunteering experience when working with us. The Volunteer Experience Director will play a critical role in setting strategy and executing solutions to improve the overall volunteer experience. 

Responsibilities 

Short term objectives:

• Define the volunteering proposition for the Charity, helping new and existing volunteers to understand the impact of working with Youth4Youth
• Manage a project to understand gaps in volunteer engagement and experience, generating recommendations back to the ELT
• Develop a volunteer experience strategy that improves engagement and the overall volunteering experience of all involved with Youth4Youth

Overall objectives and responsibilities:

• Lead a team of volunteers who are involved in supporting a positive volunteering experience with the charity
• Develop and execute a volunteer experience strategy that seeks to attract, engage and retain high-quality volunteers into all teams across the charity
• Partner effectively with the broader charity leadership team to understand engagement challenges and implement solutions to close engagement gaps
• Report to the CEO and the Board of Trustees on any strategic progress made around improving volunteer engagement

Skills 

• Ability to manage complex projects, including the direct and indirect management and coordination of people resources
• Ability to understand complex problems and articulate solutions in a clear, concise and understandable manner
• Demonstrable blue-sky thinking that encourages the implementation of new solutions that may not have been considered before
• Ability to influence both with and without authority to drive positive and meaningful change at all levels and across all departments

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process

Our hiring process typically has two stages 

1. Video or Written Application (when applicable) 
2. Interview with the Volunteering Coordinator for that role

Some roles will have extra stages but we’ll let you know as early as possible if so.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.