Community manager volunteer roles in gants hill, greater london

Join Us as a Charity Trustee: Help Shape the Future of Befriending 

Are you passionate about building a more connected society, where no one feels forgotten or alone? 

Befriending Networks, the world’s largest network of befriending projects, is recruiting two trustees to help us champion the vital role of befriending in reducing loneliness and social isolation.

Around 1 in 6 people worldwide experience loneliness. Befriending services respond to this need by matching people in their communities for planned social activities that build meaningful connections.

Befriending Networks supports over 300 member organisations to deliver quality befriending services, through sector-specific training, events, resources, awards and 1:1 support. 

As a Befriending Networks trustee, you will be part of a welcoming and active board that enables befriending services across the UK and beyond to thrive. You will join us at an exciting time, as we begin to deliver our next strategic steps as an organisation. 

Following a recent board skills review, we are seeking two individuals who can offer skills in the following areas: 

• Income generation – This trustee will have an enterprising mindset, with experience of strategic fundraising, working with grantmakers, trusts and foundations or devising corporate sponsorships. Their guidance will help our charity to move into new ways of generating income, allowing us to become more resilient and advance our vision for a society where the importance of meaningful connections is valued. 
   
• Sector influence and advocacy – This trustee will be a great communicator, with a skill for forming and sustaining effective relationships. They will have a broad professional network which might include national or international connections. They may have connections which include the private sector, academia, thinktanks or investors interested in making social impact. Their experience might include research, policy making or campaigning. Their guidance will help us advocate for the befriending sector with greater impact and effectiveness. 

By joining the Befriending Networks board, you will play an integral role in moving our charity forward and helping us champion the impact of befriending on loneliness and isolation.  If you have the skills we’re looking for and are energised by working collaboratively to help organisations (and others) succeed, we’d love to hear from you. 

We are keen to hear from applicants with diverse lived experiences, especially those currently underrepresented in trustee boards. No previous board experience is required and you do not need to meet all requirements listed in the role descriptions to apply. 

Location: Remote/UK-wide (with one in-person meeting in Edinburgh per year) 
Time commitment: Approximately 4-6 hours per month. We have 6 board meetings per year (5 online and 1 in-person) 

Applications close: Monday 18th August 2025 

Our Board Executive will review all expressions of interest and will want to set up an online call with applicants to discuss their suitability for the role.

RSPCA London South East Branch

We need volunteers who have expertise in retail operations and income generation to help us maximise the revenue generated in our charity shops. You will gain new skills and experience as a Branch Trustee whilst enabling us to help more animals.

Overview of the Branch Trustee – Retail and Income Generation opportunity

We are looking for an enthusiastic and passionate person, with a background in retail operations and income generation, who could devote their time to volunteer as a trustee for our Branch and support us in maximising the revenue generated from our charity shops.

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About the RSPCA

Founded in 1824, we have been saving animals for 200 years and are proud to be the oldest welfare charity around. We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

The RSPCA London South East Branch

The London South East Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The London South East Branch has two retail shops (Sydenham Road and Norwood Road) and supports the work of the Inspectorate through rehoming of animals within the branch area.

Primary responsibilities of the Branch Trustee – Retail and Income Generation

• Assist in maximising the profitability of the Branch’s two charity shops.
• Work with the Branch to explore any potential for expanding the retail operation, this could be through e-commerce via online sales platforms such as eBay.
• Work with other trustees, the Branch health and safety provider and the Branch to ensure the charity shops meet health and safety standards.
• Explore other ways to generate income for the Branch and work closely with the Branch to put these ideas into action.

Core Branch Trustee responsibilities

• Appreciate and support the aims and policies of the RSPCA.
• Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
• Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
• In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a strategy setting out the short and long term aims of your branch.
• Actively participate in branch committee meetings and to attend the branch annual general meeting.
• Be aware of the outcome of regional board meetings and support regional initiatives.
• Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
• In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside retail operations and income generation experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

No previous trustee experience? That’s OK! We welcome applications from anyone interested in developing their skills by becoming a trustee and will provide relevant training.

What we can offer you as a volunteer Branch Trustee – Retail and Income Generation

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
• Trustees are elected for a 12-month term each year.
• Reasonable expenses will be reimbursed.
• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
• References will also be required.

How to find out more about being a Branch Trustee

For more information on becoming a Charity Trustee, and to ensure it is the right decision for you view the Government Charity Trustee Guidance.

There is some information on the RSPCA website about Branch Trustees, and we have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

​We usually only hold new volunteer inductions at the start of each school term, we will confirm the next date once you have applied.

Action for Refugees in Lewisham works to relieve poverty and isolation amongst refugees, asylum seekers and other vulnerable migrants in Lewisham. At the Rainbow Club supplementary school we aim to help children between the ages of 4 and 11 to improve their literacy, numeracy and social skills in a friendly and supportive environment.  We need your skills and enthusiasm to assist the teacher in the delivery of a literacy and numeracy class and work with other volunteers to develop a programme of recreational activities. The Rainbow Club runs on Saturday mornings during term-time.

Your duties will include:

• Arriving punctually for the 9am briefing by the Rainbow Club Headteacher;
• Working in a team with other volunteers and teachers to deliver literacy, numeracy, arts, sport activities – this includes ensuring children remain engaged throughout the lesson and carry out set tasks as instructed by the teacher;
• Working one-to-one with specific children if and when required;
• Filing classroom work and homework in children’s individual files and keeping all materials and resources tidy and properly stored;
• Liaising with parents as and when required for example distributing leaflets and news about future meetings and events and also assisting with parents' day;
• Following the teacher’s policies on discipline and classroom management;
• Supervising the children during break times;
• Supporting the children during class trips;
• Ensuring classrooms are clean and tidy at the end of each day – this may include being part of a regular team rota;
• Providing feedback and comments to the Rainbow Club Headteacher when required.

At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts. We aim to raise as much awareness as possible about MS, to ensure that people with MS have the support and information they need.

We've been successful in securing funding from Wales and West Utilities for a 'test and learn' Community Connections project (covering Wales and the South West of England) which will run until March 2026. 

Community Connections aims to: 

• Connect people with, and affected by, MS across Wales and the South West of England (Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire) with services, activities and resources to enable them to live well with MS.
• Develop links with local service providers which enable people with, and affected by, MS to access support and activities in their local areas, whilst improving connections within the community
• Provide information and guidance on a range of subjects, including advice about finances, cost of living-related information, energy efficiency information, carbon monoxide awareness and the Priority Service Register. 

As part of the project, we’re looking for volunteers to deliver MS Awareness sessions to partner organisations that the project will signpost to (such as Citizens Advice Bureau). MS Awareness volunteers will help us to ensure that these partner organisations are equipped to support people with MS (who will be accessing their activities and services). To help people to understand how people with MS feel.

Here’s an overview of what will be involved - 

• Delivering talks (via Zoom/Teams) to organisations to increase their understanding of MS and its symptoms. 

• Signposting to the relevant MS Society team for further information and practical support, as required.

• Note taking and helping us understand how effective sessions were 

• Attending regular volunteer support groups, where you will debrief and share experiences with other volunteers, as well as receive support from your supervisor.

We will support you to develop the skills you need for this role which will include an induction into all the areas outlined. You will have a chance to discuss your role and any additional needs you may have with us.

Job Purpose

One Place London is a community interest company located in West London engaged in Acting for Film and Music Recording workshops for young people aged 14-25, unemployed or at risk of getting involved in crime. As a key member of the Engagement Team working, this post will work alongside the Manging Director to deliver evidenced-based and youth-focused programmes to residents and the wider community.

Benefits

• Career progression opportunities

Main Duties & Responsibilities

• Develop, promote and deliver engaging and relevant social activities and programmes on a daily basis to young people.

• Support, mentor, coach and ‘walk alongside’ individuals in their pursuit of independence and community cohesion.

• Undertake risk assessments and support planning interviews with new beneficiaries.

• Develop community minded support and activities that involve the wider community.

• Engage third parties to deliver support and activities to young people.

• To act as an advocate for young people and to engage partner agencies and services appropriate to the young people’s needs.

• Actively encourage job search, training, and volunteering opportunities with young people who are not in education, employment, or training.

• Facilitate the booking and delivery of community-based programmes.

• Assist with the interviewing and selection of those applying for participation in the workshop program.

• Undertake risk assessments and support planning with young people.

• Act in the interests of your own safety & the safety of others at all times.

• Undertake training and professional development.

• Anything else reasonably requested by the management of the CIC.

Person Specification & Key Competencies

Qualifications and Experience:

• Demonstrable experience of programme delivery in youth, adult or community-based service

• An ability and willingness to relate positively to young people, visitors and staff

• An outgoing and friendly personality, able to communicate well and engage a wide range of people

• Ability to react positively and effectively when faced with unwanted high-risk behaviours from young people, whether targeted towards themselves, staff, visitors or other young people.

• Good level of IT proficiency.

• Knowledge of voluntary support services and processes.

• An understanding of safeguarding principles and procedures

• An understanding of the issues facing young people

• An understanding of equality and diversity matters.

Personal Attributes

• A genuine enthusiasm for the work of the CIC.

• An outgoing and friendly personality, able to communicate well and engage positively with a wide range of people including with young people, visitors and staff.

• The ability to motivate and inspire others

• An ability to work under pressure and manage challenging situations.

• Good organisational skills in order to manage a highly varied and unpredictable workload.

• A creative and flexible approach to work.

We are an equal opportunities CIC with commitment to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request.

Obuyisi bw'Omu Initiative

Through grassroots initiatives, advocacy, and partnerships, the Obuyisibwomu Initiative aims to uplift marginalized groups—particularly women, youth, and children—while fostering long-term, sustainable change.

Obuyisi bw’omu Initiative addresses critical challenges faced by underserved communities in Uganda. These include limited access to mental health support, poor water sanitation and hygiene practices, barriers to quality education, and the escalating effects of climate change.

Mental Health: Stigma, lack of awareness, and limited access to mental health services leave many—especially youth—without the support they need for emotional well-being.

Water, Sanitation & Health (WASH): Inadequate clean water sources and poor sanitation infrastructure contribute to preventable diseases and poor health outcomes in rural communities.

Quality Education: Many children face barriers such as lack of resources, insufficient learning environments, and limited access to inclusive education opportunities, hindering their personal and community development.

Climate Change & Environmental Degradation: Communities experience direct impacts of climate change, including environmental degradation and food insecurity, but often lack the tools or knowledge to mitigate these effects.

Through our programs, we aim to empower communities, raise awareness, and drive sustainable solutions to these interconnected social and environmental issues.

Obuyisi bw’omu Initiative provides community-driven, practical solutions that empower individuals and promote sustainable development in Uganda.

Mental Health Awareness: We create safe spaces for dialogue, organize awareness campaigns, and engage youth in mental health education to reduce stigma and promote emotional well-being.

Water, Sanitation & Health (WASH): We work with communities to improve access to clean water, promote proper sanitation practices, and conduct health education to prevent disease and improve public health outcomes.

Quality Education: We support learners by providing educational resources, mentorship, and advocacy for inclusive, quality education—ensuring that children and youth in rural areas have better opportunities for growth.

Climate Action: We engage communities in environmental conservation activities such as tree planting, climate education, and sustainable practices that build resilience to climate change.

By combining grassroots engagement with volunteer expertise, we foster community ownership, empower young people, and promote lasting positive change.

Public Relations Officer

Volunteer Role Description (remote, unpaid)

Media & Press Relations Build relationships with international media outlets to secure coverage of the organization’s work and campaigns. Draft and distribute press releases, media kits, and statements.

Reputation & Brand Management Ensure consistent, positive representation of the organization across all communication channels.

Storytelling & Impact Communication Develop compelling human-interest stories, success profiles, and campaign highlights for public sharing. Work with program teams to translate impact data into relatable, inspiring messages.

Content & Messaging Strategy Create and manage high-quality content (articles, speeches, newsletters) that aligns with the organization’s mission and tone. Assist in shaping talking points for spokespersons and leadership.

Event & Campaign Promotion Support promotion of events, fundraising campaigns, and community activities through strategic communication efforts. Coordinate media coverage and documentation

Weekly Time Commitment

10+ hours per week

Duration of Volunteer Role (remote)

6+ months

We're seeking a volunteer who can take up the challenge of being our first ever Volunteer Coordinator at URBAN YOUTH. A brand new youth work organisation in London.

Who Are We?

We're setting up a brand new youth work project in London called Urban Youth, that aims to create a positive community for young people that will offer a number of youth work activities and programmes that forge connections by getting young people together and away from their phones and social media to active take part in fun and engaginging interactive activities that create memories, boost confidence and resilence and teach key skills for life that young people can take with them into adulthood, helping to build their future.

Why We Are Doing This?

In a city grappling with the cost of living crisis, rising crime rates, and pervasive worry, it's easy to feel helpless. London is a city of dreams, but for many young people, it can also present unique challenges. Access to positive spaces, mentorship, and opportunities to develop crucial life skills can be limited. We saw a need for a fresh, vibrant approach to youth work – a place where young voices are heard, and potential is unleashed.

Can You Help Us Achieve This?

We need a volunteer with a passion for people and volunteering to join us as our first ever Volunteer Coordinator who is passionate about building strong teams and creating positive experiences for people, to lead from the front set up our volunteering programme from the ground up and recruit, induct and train our volunteers.

We know you're busy. We know you have choices. So, why dedicate your precious creative time to Urban Youth in this crucial role? Because this isn't just volunteering; it's an unparalleled opportunity to:

• Build the Backbone of Impact: You'll be instrumental in creating the systems and support structures that ensure our frontline youth workers and volunteers are recruited, trained, supported, and retained effectively. Your work directly enables their success, which directly impacts young lives.

• Shape a Thriving Culture: Help us develop policies and practices that foster a positive, inclusive, and highly motivated environment for every person who contributes to Urban Youth.

• Gain Hands-On Experience: Apply your HR/volunteer management knowledge or develop new skills in volunteer recruitment, onboarding, training, policy development, and retention strategies within a dynamic startup environment.

• Be a Strategic Partner: Work closely with our team to ensure we have the right people in the right places, all aligned with our mission to empower young Londoners.

• Experience Unrivalled Satisfaction: Feel the profound satisfaction of knowing your behind-the-scenes expertise directly contributes to the laughter, breakthroughs, and blossoming confidence of young people across London.

• Join a Dynamic Community: Become part of a passionate, supportive, and fun-loving team of like-minded individuals. Forge new friendships and find your own sense of belonging.

We Need You!

If you have a keen eye for detail, experience in HR or volunteer management or a key understanding of setting up a volunteer programme, and the ability to translate a vibrant mission into compelling culture of team spirit with lots of enthusiasm, a willingness to get hands-on, and a desire to help a new charity get set up by creating a pool of talented volunteers ready to shape and change young people lives, then we would really love to have you join us in this exciting adventure.

Ready to Ignite Young People's Future by Empowering our People?

This is your chance to be part of something extraordinary. To turn worry into hope, isolation into connection, and potential into reality,by ensuring Urban Youth has the incredible team it needs to thrive and shine.

Don't just watch Young People's future unfold. Help build the team that builds it!

URBAN YOUTH

Forging Connections | Creating Memories | Building Futures 

Who we are looking for:

If you have an interest in child protection or children’s rights, as well as a background in strategic marketing or communications, we’d love to hear from you. This is a chance to be a trustee for a well-known charity that is making a real difference in children’s lives. You’ll be joining a dedicated and friendly group of trustees with a diverse range of skills and backgrounds. The board recently agreed on an ambitious new strategy that emphasises the enhancement of CFAB’s public profile. We are looking for trustees who can help us deliver on that, through their expertise and enthusiasm.

We welcome applications from those who are experience trustees as well as those who do not have previous experience as a trustee, but who have relevant personal experience and are willing to show a commitment to CFAB and our mission.

Role description

The Digital Marketing Trustee should:

1. provide leadership to the Board in the area of voluntary sector marketing and communications.

2. monitor decisions made at the Board in relation to marketing and communications and ensure that they are implemented.

3. assist in setting the marketing and communications strategy of the organisation and in setting and monitoring performance against targets.

4. actively participate as the key member developing the marketing expertise of the Board.

5. assist in securing additional exposure of CFAB’s work, particularly through facilitating opportunities with press, guiding digital publications (whether social media or online media opportunities) and amplifying CFAB’s voice with relevant audiences.

As with all Trustees, the Marketing Trustee is also responsible for:

• ensuring CFAB complies with its governing document, charity law, company law and any other relevant legislation or regulations

• ensuring CFAB pursues its objects as defined in its Articles of Association, and that it uses its resources exclusively in pursuance of its objects

• ensuring CFAB operates within the parameters laid down by the CFAB Governance Manual

• safeguarding the reputation and values of CFAB

• ensuring the financial stability of CFAB and its effective and efficient administration

• protecting and managing the property of CFAB and ensuring proper investment of funds

• appointing and monitoring the performance of the Chief Executive

• representing CFAB externally 

Every Trustee is asked to use their specific skills, knowledge and professional experience to help the Board of Trustees collectively reach sound decisions.

This includes ensuring Trustees:

• scrutinise Board papers and actively contribute to Board discussion

• participate in relevant committees

• respond to any request from the CEO, for advice and support to the CEO or other team members on specific initiatives

• remain conscious of any conflicts of loyalty or interest.

• take decisions solely with the best interests of CFAB in mind.

A. Person specification

The Trustee should bring to CFAB a skill mix appropriate to the governance of CFAB, including: 

1. Digital Marketing Strategy

• Ability to develop and advise on digital marketing strategies aligned with CFAB’s mission and goals.

• Understanding of audience segmentation, customer journey mapping, and digital touchpoints.

2. Content Marketing & Storytelling

• Strong storytelling ability to help communicate CFAB’s impact and campaigns.

• Experience in developing or advising on digital content plans (blogs, social media, newsletters, video, etc.).

3. Social Media & Community Engagement

• Knowledge of social media platforms and tools (Facebook, Instagram, X/Twitter, LinkedIn, etc.).

• Insight into building engaged online communities and amplifying cause-led messaging.

4. Analytics and Performance Monitoring

• Ability to interpret data from Google Analytics, social media metrics, email campaign results, etc.

• Experience setting KPIs and measuring campaign effectiveness.

5. SEO & SEM

• Understanding of search engine optimization (SEO) and search engine marketing (SEM) best practices.

• Ability to advise on organic and paid strategies to improve visibility and traffic

6. Fundraising Campaign Support

• Experience supporting or advising on online fundraising campaigns, donor journeys, and engagement.

• Knowledge of platforms such as JustGiving, Charity Checkout, or other donation systems.

7. Website Management

• Familiarity with CMS platforms (e.g. WordPress) to advise on user experience and accessibility.

• Oversight of web content strategy, usability, and optimization.

8. Governance & Strategic Input

• Understanding of trustee responsibilities in the UK (Charity Commission regulations, safeguarding digital assets).

• Ability to provide strategic oversight rather than day-to-day management.

9. Brand and Reputation Management

• Experience advising on brand consistency across digital channels.

• Awareness of crisis communication and reputational risk in online spaces. 

10. Collaboration & Communication

• Ability to work effectively with the board, staff, and external partners.

• Strong communication and influencing skills, particularly in a voluntary leadership context.

11. A clear commitment to CFAB’s values and beliefs and the fulfilment of its mission

B. Commitment

CFAB has four regular Board meetings per year of which one is held concurrent with the AGM. There is also a Marketing committee which meets four times per year, which the Trustee should attend wherever possible. Additional Extraordinary Board meetings may be called as necessary. Other trustees will participate in committees including: Finance & HR, Fundraising and Policy & Practice. Overall time commitment is approximately 2 – 3 hours a quarter.

C. Further Information

For more information on CFAB’s work, we encourage you to review our Annual Report and our Impact Report

Obuyisi bw'Omu Initiative

Through grassroots initiatives, advocacy, and partnerships, the Obuyisibwomu Initiative aims to uplift marginalized groups—particularly women, youth, and children—while fostering long-term, sustainable change.

Obuyisi bw’omu Initiative addresses critical challenges faced by underserved communities in Uganda. These include limited access to mental health support, poor water sanitation and hygiene practices, barriers to quality education, and the escalating effects of climate change.

• Mental Health: Stigma, lack of awareness, and limited access to mental health services leave many—especially youth—without the support they need for emotional well-being.
• Water, Sanitation & Health (WASH): Inadequate clean water sources and poor sanitation infrastructure contribute to preventable diseases and poor health outcomes in rural communities.
• Quality Education: Many children face barriers such as lack of resources, insufficient learning environments, and limited access to inclusive education opportunities, hindering their personal and community development.
• Climate Change & Environmental Degradation: Communities experience direct impacts of climate change, including environmental degradation and food insecurity, but often lack the tools or knowledge to mitigate these effects.

Through our programs, we aim to empower communities, raise awareness, and drive sustainable solutions to these interconnected social and environmental issues.

Obuyisi bw’omu Initiative provides community-driven, practical solutions that empower individuals and promote sustainable development in Uganda.

• Mental Health Awareness: We create safe spaces for dialogue, organize awareness campaigns, and engage youth in mental health education to reduce stigma and promote emotional well-being.
• Water, Sanitation & Health (WASH): We work with communities to improve access to clean water, promote proper sanitation practices, and conduct health education to prevent disease and improve public health outcomes.
• Quality Education: We support learners by providing educational resources, mentorship, and advocacy for inclusive, quality education—ensuring that children and youth in rural areas have better opportunities for growth.
• Climate Action: We engage communities in environmental conservation activities such as tree planting, climate education, and sustainable practices that build resilience to climate change.

By combining grassroots engagement with volunteer expertise, we foster community ownership, empower young people, and promote lasting positive change.

Public Relations Officer

Volunteer Role Description (remote, unpaid)

• Media & Press Relations Build relationships with international media outlets to secure coverage of the organization’s work and campaigns. Draft and distribute press releases, media kits, and statements.
• Reputation & Brand Management Ensure consistent, positive representation of the organization across all communication channels.
• Storytelling & Impact Communication Develop compelling human-interest stories, success profiles, and campaign highlights for public sharing. Work with program teams to translate impact data into relatable, inspiring messages.
• Content & Messaging Strategy Create and manage high-quality content (articles, speeches, newsletters) that aligns with the organization’s mission and tone. Assist in shaping talking points for spokespersons and leadership.
• Event & Campaign Promotion Support promotion of events, fundraising campaigns, and community activities through strategic communication efforts. Coordinate media coverage and documentation

Weekly Time Commitment

10+ hours per week

Duration of Volunteer Role (remote)

6+ months

OVERALL PURPOSE OF ROLE

MAIN ACTIVITIES AND RESPONSIBILITIES

Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.

Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.

Work as a team member, taking full responsibility for all shop duties undertaken.

Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.

CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)

Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.

TECHNICAL RESPONSIBILITIES

Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.

OTHER FEATURES OF JOB

Hours of work are according to those agreed between yourself and the Shop Manager.

Opportunity for paid employment in our charity shops.

Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.

LOCATION

South East London Alex TLC charity shop premises.

PERSON SPECIFICATION

EDUCATION, QUALIFICATIONS AND TRAINING

DESIRABLE:

· GCSE, ‘O’ Level or equivalent Mathematics and English Language

· customer service

EXPERIENCE

DESIRABLE:

· Willingness to learn about leukodystrophy and the challenges our beneficiairies face

· charity shop or other retail

WORK BASED COMPETENCIES

DESIRABLE:

· Good customer service skills

· Good telephone skills

· Good writing skill

· Good numerical ability

· Good organisational ability

· Flair for display

· Computer literacy

BEHAVIOURAL COMPETENCIES

ESSENTIAL:

· Motivated

· Honest

· Committed

· Ability to work in a team

DESIRABLE:

· Enthusiastic

· Articulate

· Calm under pressure

· Methodical

· Resourceful

· Commercial acumen

We are only able to accept applications from UK residents.

Heartwood House is a dynamic education charity that supports young people who self-exclude from school and are missing education because of bullying or other trauma. They provide both an academic and therapeutic programme to enable their students to get back on track and reconnect with society. Heartwood House has been delivering services in NW London for 20 years.  They have supported many students in their return to mainstream education, further education and employment.  They work with many local authorities such as Harrow, Hillingdon, Hertfordshire, Brent, Ealing, Barnet, Camden and many more.

Heartwood House (based in Harrow) is now looking to strengthen its Board and we are seeking a Company Secretary and named Trustee for Governance and Law – you will bring insight and understanding of charity law, Charity Commission legal regulations, Company Legislation and best practice. 

Trustees have a duty to ensure that the charity is well run, solvent, legally compliant, and working towards the charitable purpose for which it was established, and Trustee roles are an important and a highly rewarding way to support an organisation. Please note that Trustee roles are unremunerated voluntary positions, although reasonable travel expenses will be paid.

Heartwood House is committed to equality of opportunity, supports, and encourages under-represented groups, and values diversity. We seek people from a wide range of backgrounds, who will bring a fresh perspective to the Board, and having reviewed existing Trustee's diversity, skills, and experience, Heartwood House are keen for the Board to reflect the diversity of the communities that they work with and therefore welcome applications from all sections of the community.

Please contact Heidi Earp, Director of Langton Not 4 Profit our retained consultants for further information on the role.

BABY BASICS NORTHAMPTON

Trustee Recruitment 

Volunteer role 

An exciting opportunity to volunteer your skills to support a much-needed local charity working across Northamptonshire. 

Baby Basics Northampton is a registered charity that provides moses basket starter packs to parents with new babies in Northamptonshire, via referrals from healthcare professionals and local agencies. 

The charity is in its 12th year, and ready to grow in line with community demand for our vital service.  We are recruiting new Trustees, to join the Board to ensure this much-loved local charity thrives as it increases both its reach and impact.

If you believe you could make a difference, we’d really like to hear from you.

Areas of special interest to us include experience of: 

Health/NHS Sector

Fundraising

Marketing & Communications

Charity board experience is desirable but not as important as a desire to make a positive contribution to the wider community.

Trustees are expected to attend monthly meetings, preferably in person, and a full induction will be provided.  In addition to board meetings, we encourage Trustees to visit and occasionally support the small staff team at the Baby Basics Northamptonshire office.

Please send your CV and cover letter outlining your relevant skills, experience and interest in joining the Board of Trustees.

If you are interested in applying but would like to have an informal conversation to find out a little more, we are very happy to facilitate that. 

Thank you for your interest. 

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary’s Living & Giving Kew has become a much loved destination for followers of pre-loved fashion and a community hub for the wonderful residents of Kew. Located minutes from world famous Kew Gardens we welcome lots of UK and international visitors too.

Our Kew Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Join the governing body ('the Corporation') of Ealing, Hammersmith and West London College to determine strategy and monitor performance of a further education college with a mission of aiming high and changing lives.

What will you be doing?

West London College is a further education college with three centres located in Ealing, Hammersmith and Southall. For nearly 150 years, we have been providing training and development in the area, helping over 10,000 students achieve their career goals each year. The College has a governing body ('the Corporation') made up principally of governors appointed from outside the College to take legal responsibility for the College and make key decisions about how it is run. 

Governors are individuals with broad skills and experience drawn from local communities and businesses, as well as from the public sector. The Board also includes staff members, student governors and the College’s CEO. The CEO (the only executive member on the Board) is responsible for the operational running of Ealing, Hammersmith and West London College (EHWLC). 

The Board is advised by a Director of Governance, a professional independent of college management who accesses independent professional advice. The CEO and Board are also supported by a ‘senior leadership team’ with educational, financial and other relevant expertise. The Board, CEO and leadership team work together to set and implement college strategy and to be responsible stewards of the college’s assets.

What are we looking for?

The College has adopted the Education and Training Foundation's competency framework for governors and uses it for recruitment and performance purposes. Prospective governors should be able to evidence the majority of the Leadership and Values/Behaviours below. Developing expertise across the Technical elements will be supported by College staff and through participation in relevant training and development opportunities, for example via the Association of Colleges.

Governors will typically come to the College with a specific area of professional expertise. They need not be experienced in all of the areas highlighted.

Leadership

• The ability to think strategically about the future for further education
• A commitment to role model high standards of ethical leadership and act in accordance with the Seven Principles of Public Life
• Understanding the needs of and engaging with the college’s key stakeholders including learners, staff, employers and our communities
• The ability to provide constructive challenge and build consensus and understanding
• The ability and willingness to communicate effectively with a wide range of people and organisations

Values/Behaviours

• Connects ideas from different sources and asks insightful questions
• Actively promotes the inclusion of a full range of perspectives to inform decision-making processes
• Communicates with openness and honesty
• Brings people together around a common vision in pursuit of the college’s strategic priorities
• Focused on the bigger picture and delivering results for learners

Technical

• Understanding of the means by which the quality and performance of colleges is measured and assessed
• Appreciation of the facilities and systems involved in operating a large FE college with varied provision
• Understanding a college workforce and the complementary roles played by teaching and business support staff
• Understanding of the principles, methods and tools used for risk identification, assessment and mitigation
• An ability to interpret financial information and use it effectively to inform decision-making

What difference will you make?

Governors bring their professional experience and personal attributes to bear in support of the college’s educational mission. The Board includes a wide range of experiences and professional backgrounds. It is not necessary to have worked in an educational setting in order to serve as a college governor – indeed, the college benefits from outside perspectives just as much as experience from other schools, universities and colleges.

What we expect is a commitment to the mission, vision and values of West London College, a willingness to make a full contribution and the ability to devote the time required to make that a reality. Taking into account preparing for and attending formal meetings, visiting the colleges, and attending training and networking events, this is likely to be around 6-10 hours per month. Formal meetings are a combination of in-person and online events.

You will add value by applying your professional skills and external perspective to ensure that the College meets the challenges of its external environment with a broad perspective. 

Before you apply

Please express your interest via Reach in the first instance. Deadline is 31 Oct 2025.

Candidates whose applications meet the College's requirements will be invited to have an informal conversation to explore the opportunity in greater detail. Please note that all appointments are made formally by the Board on the recommendation of the Search & Governance Committee, and that you must be willing to undergo referencing, safeguarding checks and other mandatory training prior to an appointment being made.