Community manager volunteer roles in hornchurch, greater london

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Mind in Havering, Barking & Dagenham is looking to recruit a number of people to join its Board of Trustees and provide positive leadership and direction. As a Trustee, you will be part of a team responsible for the strategic and financial management of the charity, ensuring that our core purpose is carried out and help promote our positive vision:

 “We will not give up until everyone experiencing a mental health problem gets both support and respect.”

About Mind in Havering, Barking & Dagenham

Established over 50 years ago, we are a local mental health charity based in Havering. We provide services to people living in Havering and Barking & Dagenham who are experiencing mental health problems. We also campaign for better services, deliver training and raise awareness of mental health. We are affiliated to national Mind, but we are an independent charity and raise our own funds.

What we are looking for

We welcome applications from people of all ages and backgrounds. We want to broaden the diversity of our Board to create a group that truly represents the communities that we serve across both Boroughs. We are particularly interested in applications from individuals who have skills and expertise in one of the following areas:

• Hands on support for our events
• Digital marketing
• Equality, Diversity & Inclusion
• Health Inequalities and NHS
• Barking & Dagenham Borough
• GDPR
• Safeguarding
• Clinical/public sector commissioning
• Legal

The competencies we are seeking include

• Interest in or lived experience of mental health problems.
• Leadership skills, strategic thinking and strong networking abilities.
• The ability to analyse complex information, to think creatively and to generate solutions.
• An ability to work effectively and constructively as a member of a team.
• Time management skills to handle multiple priorities.
• Previous Board and/or Trustee experience is desirable but is not essential.
• You must be willing to participate in Board meetings every two months and join one of our four, active sub-committees.

How to apply for the role

Please take a moment to explore our website, where you can submit your application and hear directly from one of our current Trustees as they share their experience in the role.

Ideal time commitment: approx. 10-15 hours per month; flexible

Responsible to: Fundraising Trustee

Bi Pride UK’s mission is to create spaces where people who experience attraction beyond gender can be freely visible and celebrate themselves and their identities. It’s not enough to be ‘welcome’ at Pride. We make up a very large proportion of the queer community – the 2021 Census actually shows we’re half of the community – and we deserve to be visible and celebrated in our own right.

There are many ways to make this happen, and we work in many ways to bring this change about:

• Outreach work with other Prides, LGBTQ+ organisations and bi organisations – our consultation work with local Prides, the UK Pride Organisers Network and local and national LGBTQ+ organisations works in a tailored way to make sure that bi-inclusion is a top priority and is being done well
• Organising a high-profile annual Bi Pride event – from September 2019, Bi Pride UK made history with the largest ever gathering of bi people recorded. A performance stage, a panel stage, stall village, street food, and over 1,300 attendees. After going virtual with the BiFi Festival for 2020 due to Covid-19 and running a virtual Pride event in 2021, we came back in person in 2022 with a hybrid event, and have been running the event in this format ever since
• Building a strong online and virtual community – just as important as the rest of our work is making sure that people hear about it! People need to know what resources and spaces exist for them, and how they can connect with other people like them

The role:

We are looking for a volunteer to lead our Fundraising team, a team which we envision comprising volunteers managing grants fundraising, corporate fundraising and community fundraising. At present we don’t yet have any volunteers working specifically on fundraising, making this an exciting opportunity to take on a new challenge of building up a crucial team of fundraisers enabling us to deliver our charitable work.

Our income streams at present have some healthy diversity, including corporate sponsorship, income from delivering training and consultation work, regular and one-off individual giving, merchandise sales, event revenue and other miscellaneous sources. We are particularly keen to increase our grants income from trusts and foundations and plan to bring in volunteer capacity and skills to allow us to develop this area.

The Head of Fundraising will be responsible for leading the direction of this team, thinking strategically about how to maximise income and recruiting and managing the volunteers who will lead on the different fundraising areas. Their first priority will be to begin to build a team of volunteers to support with fundraising activities, supported by Bi Pride UK’s Volunteer Management team.

Once the team has been built up, day-to-day responsibilities of the Head will include:

• Chairing regular fundraising team meetings;
• Working with the Chair and the Fundraising Trustee to set achievable fundraising targets for the team;
• Maintaining relationships with existing corporate partners and cultivating new relationships in line with Bi Pride UK’s values;
• Supporting other teams within Bi Pride UK to explore income generating opportunities in their own work.

The Head of Fundraising will have three primary objectives:

1. Expanding income from trusts and foundations;
2. Stewarding existing and new corporate relationships;
3. Facilitating other teams to increase income for Bi Pride UK.

Our team volunteers remotely from anywhere in the UK, with some travel required occasionally (primarily for our flagship Pride event in London in September). Our Trustees and Heads meetings take place via conference call on the third Monday evening of every month. All reasonable expenses incurred are reimbursed, including travel, lunch at away days and other all day events, and some childcare costs if required.

Volunteer specification:

• Interest and passion for tackling discrimination against and improving the visibility of people in the UK who experience attraction to more than one gender;
• An understanding of the needs of bi people and communities in the UK;
• Commitment to the aims and objectives of Bi Pride UK;
• A creative problem solver, always seeking solutions;
• Meticulous attention to detail;
• Ability to self-motivate when working remotely;
• Strong written and oral communication skills;
• Experience working in a targets-driven income generation context (either corporate or non-profit);
• Experience of managing a team delivering on multiple areas;
• Experience of building networks and relationships with a variety of clients and/or stakeholders with a long-term view to generating income.

The position is open to anyone over the age of 18. We welcome applicants from all backgrounds, especially minority groups such as applicants of colour, trans and non-binary applicants and disabled and neurodivergent applicants. Bi Pride UK is aware of the barriers that can be faced in gaining traditional work experience, particularly for global majority, disabled and neurodivergent, and trans people. We will give weight to this and encourage people when applying to consider caring responsibilities, including parenthood, volunteering, and other non-paid experiences and responsibilities when making their application.

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach.

The role

As a Volunteer Outreach Coordinator with Living Reasons, you will play a key role in connecting people and communities with our mission. This remote role focuses on finding creative and innovative ways to engage new supporters, build partnerships with local businesses, and strengthen community links. Working primarily online, with opportunities to connect in your local area, you will help raise awareness of our work, communicate our message, and develop meaningful relationships that support the growth of the charity. By fostering engagement and exploring new ideas for community-led projects, you will contribute to building a stronger support network and, where appropriate, generate vital income through donations.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Crossness Pumping Station (overseen by the Crossness Engines Trust) is a unique and valuable museum of UK and world reknown telling the history of how the ambitious management of sewage transformed London as a city of growth and innovation in the 1860s and helped eradicate cholera. Preserved and restored by a group of enthusiasts since 1987, we are now entering a second phase of major restoration and we need visionary trustees who can help us achieve it.

This role is one of three we have created for experts in their field to help us implement a major programme over the next 5-10 years. It really is your chance to be part of our history!

As well as the usual trustee roles (outlined in the role description attached) the specific skills needed for this role include:

Role Objectives

• Acting as lead expert on the Board in relation to fundraising (eg grant funding, legacy funding, onsite donations, but not commercial trading/visitor charges).
• Advising on good practice and regulatory and policy issues in charity fundraising.
• Identifying future fundraising prospects and working with volunteers to achieve these.

Responsibilities

• Work with a volunteer lead/team on identifying future funding sources from grant-making bodies.
• Develop a fundraising strategy with volunteers.
• Develop corporate fundraising targets with other trustees.
• Investigate legacy fundraising and other visitor/member/donor opportunities.

Candidate requirements

 Essential

• Proven success in heritage or similar charity fundraising.
• Good knowledge of the standards required by the Institute of Fundraising.
• Ability to develop fundraising skills in volunteers.
• Good knowledge of relevant stakeholders in the fundraising community.
• Excellent communication skills including with staff and volunteers as well as fellow trustees.
• An understanding of the importance of collaboration and problem-solving.
• Confident and proficient in the use of MS Office 365.
• Commitment to attend board meetings regularly and volunteer for other sub-committees as appropriate.
• Able to devote around 2-3 hours per week on preparing for meetings.
• Treating colleagues with respect and politeness.

Desirable

• Experience in the charity sector.
• Experience as a volunteer in a similar organisation.
• Experience in Digital, Marketing and Finance would also be useful.

We are delighted to have secured funding to deliver a 24-month befriending programme. This exciting opportunity will support the delivery of our ambitious five-year strategy by:

- Promoting Independence - ensuring more older people can stay independent for longer

- Providing Connection - enabling friendship and social connection for older People

The befriending service will be provided through 2 different strands which aim to support older people in different ways based on the needs identified via an assessment. Clients will enter the strand that is most appropriate to their needs.

- Strand A: We will offer a local face-to-face service of up to 1 hour for 26 weeks. Strand A provision would be appropriate for older people who have experienced a recent life event, such as a hospital admission, bereavement or home move and who need time limited support and guidance to connect with suitable services and activities.

- Strands B: We will offer ongoing support either face-to- face of up to 1 hour or by telephone between 30 minutes and 1 hour. Strand B provision is for older people leaving Strand A that require long term support or for those who are identified as needing ongoing face-to-face or local telephone befriending support on entry to the programme. As a befriender you will be asked to select your type of volunteering preference.

Purpose of Role 

• Provide companionship, emotional support, and a listening ear to people who may be lonely or isolated. 

• Provide monthly reports to the Volunteer Manager on your client. 

Key tasks 

• Make a regular weekly visit or phone call to a client who has been matched to you, at a time suitable to the older person.

• Provide conversation and company. 

• Spend time chatting with the client, talking with them about their current and past life experiences. 

• Report any emerging issues or concerns that the older person has agreed to be shared with us such as safeguarding issues or a change in personal circumstance or health. 

• Make the client aware of any other services across AUKEL they may benefit from. 

• Maintain records of client contact and send this to the Volunteer Manager on a monthly basis. 

• Regularly meet with your befriending peers and supervisor, to share experiences, get support and reflect. 

Skills and attributes 

• Understanding loneliness and social isolation. 

• Good communication skills with a friendly approachable manner. 

• Keen on building a strong befriending relationship. 

• A desire to learn more about an individual and their interests and their past, and life history. 

• Consistency and reliability.

• Understanding of Confidentiality. 

• Understanding of and empathy with the needs of older people. 

• Patience and Sensitivity. 

• Confidence to deal with emergencies. 

• Record keeping.

• Basic IT skills. 

Support Provided 

• You will be inducted in cohorts with other volunteers. 

• Training for the role is provided including Safeguarding, Making Every Contact Count, Sexual Harassment and Building a positive volunteering experience and other more. 

• Ongoing support including regular supervision by the Volunteer Manager. 

• Goup supervision with other befrienders. Groups supervision is a safe place where you can share experiences, challenges, and successes, process emotion and learn from each other. 

• Reimbursement of agreed expenses.

• Access to an AGE UK Discount portal provided by Aon.  

• Monthly volunteer newsletter 

We hold an annual Volunteer Award event where we celebrate and recognise the contribution of our Volunteers! 

Benefits 

• Making a Difference: Volunteering allows you to have a tangible impact on someone's life, particularly those in vulnerable situations. Helping older people can provide a strong sense of accomplishment and purpose. 

• Emotional Rewards 

• Intergenerational Connections 

• Learning and Skill Development 

• Enhancing Career Prospects 

• Building Empathy and Compassion 

• Giving Back to the Community 

• Social and celebration events 

Commitment 

• We expect a minimum of 6 months commitment but would ideally prefer more of a longer-term commitment.

• Weekly commitment is between 30 minutes to 1 hour for client plus one/two hours monthly for reporting. 

Al Naasih is a 1‑to‑1 mentoring programme established by Hidayah in March 2020. It seeks to support queer Muslims struggling to reconcile their faith and identity. Mentors are trained in relevant skills (emotional intelligence, active listening, managing relationships, etc.) and paired with mentees to help them achieve personal goals. Within this role you will:

· Provide empathetic, non-judgemental support for mentees working through challenges related to faith, identity and wellbeing

· Help mentees set and achieve personal goals

· Act as a positive role model and safe space

· Assist mentees in exploring reconciling their faith with their LGBTQ+ identity, supporting spiritual, emotional, and practical wellbeing

Please this role is UK based and online/virtual.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

· Build a trusting and respectful relationship with mentee

· Be in regular contact: at least once per month, according to what works best)

· Help mentees identify goals, hurdles, and strategies to work towards those goals

· Listen actively and empathetically; offer guidance rather than prescribing solutions

· Maintain confidentiality, boundaries, and ethical conduct

· Attend required training sessions (1‑on‑1) to develop mentoring skills (emotional intelligence, active listening, relationship management, etc.)

· Reflect on own practice; be open to feedback and possibly supervision / check‑ins

What do we expect from an Al Naasih Mentor?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

· Must be a queer Muslim

· Strong empathy, patience, and trustworthiness

· Comfortable discussing issues around faith and sexuality / identity

· Good communication skills; active listening; emotional intelligence

· Ability to set and maintain healthy boundaries

· Reliability and consistency (making time for regular sessions)

· Ability to maintain confidentiality regarding mentee’s personal information

·Ability to recognise limits of the mentoring role (e.g. not a therapist / counsellor) and refer on where needed

· Able to respect the mentee’s autonomy and pace

Desirable:

· Prior experience of mentoring, coaching, or peer‑support work

· Some understanding of LGBTQ+ issues within Muslim communities

This role will report to the Al Naasih Programme Coordinator or designated lead.

 

How much commitment is required?

This is a voluntary role with flexible hours subject to the agreement between you and your mentee. However, the following are vital to the success of this role:

· Minimum once per month meetings (virtual) with mentee

· Time needed to prepare, reflect, and possibly attend training or support / supervision meetings

· Duration per mentee: to be mutually agreed, depending on goals and needs

· Up to three mentees once comfortable with the role

Are you passionate about making a positive impact in your community? Do you want to use your skills to help ensure a local charity is financially strong, transparent, and forward-thinking?

Home-Start Barnet, Brent and Harrow is seeking a new Treasurer to join our committed Board of Trustees. This is a fantastic opportunity to contribute to the strategic direction and sustainability of a growing, values-led organisation that supports hundreds of families each year.

You don’t need to be a qualified accountant – just someone with good financial awareness, an eye for detail, and a desire to help shape our future.

What You’ll Do

As Treasurer, you’ll play a key role in the charity’s success by:

• Overseeing our finances – ensuring we are financially healthy and legally compliant

• Working with our CEO and Accountant – to review budgets, financial plans and monthly reports

• Supporting the board – by explaining financial information in an accessible way and guiding strategic decisions

• Chairing our Finance Subcommittee – held once every 12 weeks

• Ensuring good financial governance – making sure systems are in place for managing our income and spending

• Helping plan for sustainability – offering insight into full-cost recovery, funding gaps and long-term planning

Who We’re Looking For

We’re open to candidates from a variety of backgrounds – you may be a retired finance professional, someone in a leadership or strategic role, or looking for a first trustee position with a cause that matters to you.

You’ll ideally bring:

• Financial literacy and confidence with numbers

• Experience managing budgets, interpreting accounts or overseeing finances

• Strategic thinking, sound judgement, and a collaborative style

• An interest in supporting families and giving children the best start in life

Previous experience as a trustee is helpful but not essential.

Become a Healthwatch Champion!
Want to make a difference in your community? Join Healthwatch Barking & Dagenham at pop-up events to raise awareness and gather people’s views on local health and care services. help us listen to local voices and improve health & care services! ✨

What we’re looking for:
Friendly, reliable people who can listen, engage with the public, and represent Healthwatch professionally.

What you’ll get:
✅ Full training & support
✅ Travel expenses covered
✅ Valuable experience & job references
✅ Chance to meet new people and give back

Please get in touch if you wish to apply.

Harris Hill is delighted to be supporting Tullie to recruit up to four new Trustees to its Board including a successor to the Chair.

Tullie is one of the UK’s leading independent museums. It has been a vital community asset since 1893. The museum welcomes over 200,000 visitors through its doors every year and is recognised for its first-class visitor service and has a national reputation for the quality of its award-winning exhibitions and learning programmes.

It is one of the most significant museums in the north-west and has been run as an independent charitable trust since May 2011. Tullie has embarked on an ambitious, phased capital development programme - Project Tullie. It has now completed the first two phases and will be commencing the third phase in Autumn 2025. The Project is planned to continue over the next 10-years and will transform the museum and surrounding buildings into a welcoming and contemporary space fit for the next 100 years.

Tullie is looking for four new trustees to provide strategic and inspirational leadership to the charity as it seeks further growth and delivery of its charitable objectives.

The museum is seeking applicants with experience and/or skills in the following areas:

1. Curatorial / Museum Leadership
2. Finance
3. Fundraising
4. Digital / Marketing
5. Education

What Tullie needs:

• A commitment to understanding and supporting the Museum’s mission.
• Strategic vision; good, independent judgment.
• Ability to think creatively and willingness to speak your mind.
• Understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship.
• Active role in fundraising (national and international opportunities) and sharing support for the charity through personal and professional networks.
• An interest and passion in environmental issues.
• Someone who can become Chair.
• Someone who has an interest in or connection to Cumbria would be desirable.

Time commitment:

• A minimum of four board meetings per annum in person (currently taking place on a Friday afternoon).
• Annual Board awayday in person.
• Attendance on at least one committee, which is likely to be four meetings per annum (depending on the committee, these maybe online).
• Attendance of at least one quarterly meeting of our Community Board (this may be online).

Remuneration: This is a voluntary position & as such does not pay a salary. Reasonable expenses are reimbursed.

Term of office: an initial 3-year term.

Closing date for applications: 9am, Friday 31st October 2025

Please see the attached Recruitment Brief with details on how to apply.

For an informal and confidential conversation about the position, please contact Nick Shanks – via the apply button.

Both Tullie and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Our trustees are the people that have overall oversight of Foothold.  They are not involved in running Foothold on a day-to-day basis as we have a team of staff and volunteers that do this.  However, our board of trustees collectively make decisions about the approach the Foothold will take and its future direction.  They make sure that, as an organisation, we have the policies and procedures we need to ensure we’re complying with our legal obligations.  They provide support, ideas and constructive challenge to our staff team to test our thinking and help Foothold to achieve the best it can for our community members and demonstrate the difference that we make.

Volunteer Social Media Content Producer

Location: Haggerston and other SCT sites in East London

Time Commitment: Flexible

Reports to: Director of Fundraising, Marketing and Communications/Digital Marketing and Communications Manager.

About Us

Based in East London, we have supported people affected by homelessness and addiction for sixty years. We provide a residential addictions treatment programme and counselling, a training and development service, supported housing, and a Housing First service.

Our approach is trauma-informed, holistic and compassionate. We enable people to build strong foundations for the future and discover new skills, improve confidence and self-esteem, and improve physical health and mental well-being. All are vital to establishing a lasting recovery from homelessness and addiction and creating a more fulfilling life.

Our nine charity shops and two social enterprises, put us in the heart of communities across East London.

Role Overview

We are seeking a creative and enthusiastic Volunteer Social Media Content Producer to help us craft engaging, mission-driven content for our social media platforms. This is a great opportunity for someone who loves storytelling, creating digital content and wants to use their skills to support a meaningful cause.

Key Responsibilities

As part of the Fundraising, Marketing and Communications team, key responsibilities include:

· Developing original content for platforms such as Instagram, Facebook, Twitter, YouTube and LinkedIn.

· Creating graphics, short videos, reels, stories, and written posts that align with our brand and messaging.

· Collaborating with teams across SCT, including SCT retail, to plan and execute content calendars and campaigns.

· Repurposing existing materials into social media-friendly formats.

· Staying informed about social media trends and suggesting creative ways to increase engagement.

Skills & Experience

· Experience in content creation for social media (personal, academic, or professional).

· Proficiency with tools like Canva, Meta, CapCut, or similar.

· Strong visual storytelling and writing skills.

· Ability to work independently and meet deadlines

· Passion for social impact and a good understanding of social media platforms.

What We Offer

· A chance to make a real difference through your creative work.

· Opportunities to build your portfolio and gain experience in nonprofit communications.

· A reference or recommendation upon successful completion of the role.

· Flexible hours and a supportive, collaborative team environment.

Lockdown ended. Loneliness didn’t.

At SUNSHINE, we're here to help, but we need your leadership behind the scenes.

Ready to Make a Real Impact? Be the First Friendly Face at SUNSHINE!

Our mission is to empower individuals by creating a warm, supportive, and safe space where they can connect and thrive. We call this The SUNSHINE Experience, and it’s about more than just giving your time, it’s about being the first friendly voice that welcomes someone into our community.

We are seeking a Participant Onboarding Coordinator to lead on the recruitment and engagement of our service users (participants). If you are a kind, empathetic, and organised individual who loves helping people feel at ease, we want to hear from you.

What You'll Be Doing:

This is a key role that directly impacts a participant's entire journey with us. You'll be the personal guide who helps people take that first brave step. Your duties will include:

• Initial Contact: Sending warm, personalised emails or making friendly phone calls to introduce yourself and SUNSHINE, and to share our Participant Registration Form.

• Friendly Assessment: Once the form is received, scheduling a brief, welcoming phone call or video chat to complete our SUNSHINE Participant Assessment Form. This is a conversation to understand their needs, preferences, and interests, ensuring they feel heard and understood.

• Service Matching: Based on the assessment, you will personally suggest and invite them to 2-3 services that are a great fit for them, such as our Monthly Coffee Mornings or Digital Inclusion and Skills Programme.

• First Session Follow-Up: Collaborating with our "volunteer buddies" to ensure the participant feels comfortable at their first session. Within a week, you'll follow up personally to see how they're doing and whether they would like to attend another session.

• Managing the Participant Journey: Acting as a consistent point of contact for new participants, answering their questions, and ensuring a smooth transition into our community.

• Data Management: Meticulously tracking participant engagement and progress to ensure our services remain relevant and effective.

Why You'll Love Being a SUNSHINE Participant Onboarding Coordinator:

• Be a Leader: You will be the face and voice of our welcome, directly shaping our participants' first impressions.

• Grow with Us: This role offers fantastic professional development in communication, community engagement, and programme management.

• Join a Family: You'll be part of a warm, supportive, and passionate community of like-minded people dedicated to our mission.

Ready to start your SUNSHINE Experience?

We're excited to see your application and learn how your unique skills can help our community shine. Apply today and become a part of something truly special.

Let’s not forget how lockdown made us feel. Let’s make sure SUNSHINE is always ready to respond—with heart and with structure.

We don't currently have a website as it's in development, but you can find us on social media @SUNSHINEChty.