Community manager volunteer roles in newport pagnell, milton keynes
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.
Key Responsibilities:
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Sales & Lead Generation:
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Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.
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Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.
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Participant Onboarding:
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Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.
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Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.
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Customer Relationship Management (CRM):
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Maintain accurate records of leads, interactions, and conversions in the CRM system.
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Follow up with prospects to address concerns, nurture interest, and close enrollments.
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Reporting & Feedback:
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Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.
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Share participant feedback to improve programme positioning and outreach strategies.
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Compliance & Ethics:
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Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.
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Required Qualifications:
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Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
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Experience:
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2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.
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Experience conducting cold calls, managing leads, and closing conversions.
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Skills:
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Strong persuasive communication and active listening skills.
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Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).
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Ability to articulate complex programme details in a clear, motivating manner.
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Resilience in handling objections and rejection.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: The Muslim Lived Experience Network CIC
Role Type: Volunteer
Location: Remote
Time Commitment: 3.5–7.5 hours per week, 6 months fixed-term
Reports to: Co-Directors
Start Date: Immediate
About Us
The Muslim Lived Experience Network is a lived experience-led organisation committed to supporting individuals experiencing mental health challenges. We offer faith-informed peer support interventions, lived experience-related workshops and events, Islamic talks on mental health related topics, hospital ‘Muslim Faith Kits’, training, consultation, ad hoc support and signposting.
Our team is made up of dedicated volunteers united by a shared mission to attain the pleasure of Allah (SWT). We strive to achieve this by bringing peer support and lived experience perspectives to our communities - to educate, reduce stigma, and improve the quality of life for people living with mental health conditions.
Role Purpose
We are seeking a highly organised and mission-driven Volunteer Operations Lead to join our team and support and streamline our internal operations. You’ll help build and maintain the organisational backbone of our CIC by coordinating people, processes and systems. This is a key leadership role within a small but growing team, perfect for someone passionate about using their skillset to help bring faith-sensitive support to our community.
Key Responsibilities
1. Operational Oversight
- Support day-to-day running of the organisation’s internal systems
- Implement and maintain operational processes, documentation, and protocols
- Coordinate calendars, internal meetings, and project timelines
- Track organisational goals and ensure progress reporting
- Help streamline workflows using digital tools (e.g. Sharepoint, Zoom)
2. Compliance & Admin
- Support data protection (GDPR) compliance and document management
- Keep internal policies and procedures organised and updated
- Assist with safeguarding processes and record-keeping
Person Specification
Essential Skills & Attributes
- Previous experience in the non-profit or CIC sector and/or experience in non-finance quality, legal, governance, HR or compliance/internal audit sector
- Understanding of safeguarding, GDPR and other relevant policies
- Strong organisational and planning skills
- Experience in operations, project coordination or administration
- Confident with digital tools
- Excellent communication and interpersonal skills
- Ability to take initiative and work independently
- Passion for faith-informed approaches and/or mental health
- Alignment with the values of a Muslim-led, inclusive organisation
Desirable (but not required)
- Lived experience of mental health challenges
- Familiarity with the needs of Muslim and/or marginalised communities
- Experience in a leadership position
What You’ll Gain
- A leadership role in a purpose-led, community-rooted organisation
- A chance to directly shape systems and processes to help a growing CIC thrive
- Personal development and transferable skills in operations, leadership and project management
- Ongoing support, networking opportunities, and recognition for your contributions
- Flexible hours and a values-aligned, supportive team of volunteers
- A professional reference and volunteer certificate upon completion
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Digital Trustee with expertise in AI and digital technologies, including regulation of AI use within organisations, you will play a pivotal role in providing strategic direction to our ethical AI adoption and digital transformation. This position is a voluntary trustee role, requiring a passionate and dedicated individual with experience in emerging tech trends, particularly in the non-profit sector and a genuine commitment to the values and objectives of our organisation.
About Us
The European Network on Statelessness (ENS) is a civil society alliance of organisations and individuals working to promote the right to a nationality in Europe. Our network brings together over 180 members in more than 40 countries. Since establishing in 2012, we have been dedicated to raising awareness about statelessness and the right to a nationality, supporting legal and policy development, and building civil society’s capacity to act. Our secretariat team of 9 is based in the UK, our Board of Trustees includes individuals based in the UK and across Europe.
We are a fully digital and paperless team, using MS365 and a CRM. We have developed and maintain innovative digital tools like the Statelessness Index (which analyses and compares how European countries are protecting stateless people and taking steps to end statelessness) and the Statelessness Caselaw Database (the first database containing case law related to statelessness in Europe, a vital tool for legal practitioners). Now we're looking forward to harnessing technology like AI and more, to continue to innovate in our work to end statelessness and protect people without a nationality.
Our vision is for a Europe where everyone is able to realise their right to a nationality.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA Milton Keynes & North Bucks
Do you love shopping online, do you use Vinted? Are you interested in fashion & photography? We are looking for volunteers who would like to help us grow our Vinted shop. You will have fun, contribute to making our Vinted business a big success, and enable us to help more animals!
Overview of opportunity
This is an excellent opportunity if you are interested in clothes & fashion, photography or e-commerce. The time you dedicate would ensure that we made the most of the incredible donations to our charity shops, which means more funds can go towards our vital animal welfare work.
About the RSPCA
Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
Our Charity Shop in New Bradwell, Milton Keynes
Our shops play an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items.
Volunteer Vinted Coordinator responsibilities
- Researching and listing the items for sale in our dedicated Vinted store.
- A picture is worth 1,000 words so ensuring that attractive photographs are taken to boost Vinted sales.
- Packaging items appropriately before posting them to the buyer.
- Maintaining accurate records of listed and sold items.
What we are looking for in a volunteer Vinted Coordinator:
- Basic knowledge of Vinted and online selling platforms
- Good organisational skills and attention to detail
- Ability to take clear photographs and write accurate descriptions
- Basic computer skills, including familiarity with email and online payment systems
- Good communication skills and a friendly, helpful attitude
- Someone who is flexible and can offer an ongoing commitment
What we can offer you as a volunteer Vinted Coordinator
- You will be making a massive difference to the welfare of the animals in your area.
- Join a community which will enable you to meet new people and make new friends.
- Learn e-commerce skills
- Develop your organisational skills
- Enhance your CV by adding your volunteering experience and newly acquired skills.
How to Apply:
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!
We hope you are interested in volunteering for the Milton Keynes & North Bucks Branch
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependant on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ealing Book Festival is a young organisation with huge ambitions. We're looking for someone with great organisational skills and experience to join the team and help us develop and achieve our objectives.
In addition to the general responsibilities of a trustee, duties of the secretary are as follows.
·Preparing agendas in consultation with the chair and trustees and circulating them and any supporting papers in good time
·Making all the arrangements for meetings
· Ensuring the taking of, agreement and sign off of minutes
·Checking that trustees have carried out actions agreed at a previous meeting
·Circulating agendas and minutes of the annual general meeting and any special or extraordinary general meetings (where required)
·Fulfilling the functions equivalent to a company secretary, assisting the chair and other trustees with charity reporting requirements, monitoring the policy register
·Assisting the chair with board evaluation, succession planning processes and recruitment
Person specification
In addition to the person specification for a trustee, the secretary should have the following skills, experience and qualities:
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Experience of governance and compliance procedures
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Organisational ability
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Minute-taking and report writing experience, including preparation of annual reports
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Preparation of the policy register
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Experience of board evaluation and succession planning processes
Please Note. We are ideally looking for a secretary who lives in or near Ealing. We are a small team of local residents delivering a community festival keen to build relationships across the borough. The Trustee Board meets in person.
Ealing Book Festival is a volunteer led CIO, launched in 2023. Our purpose is to run an annual book festival and events for the enjoyment of reading.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be involved in the founding of a new charity that supports young people through grief and loss? At Beyond Tomorrow, we support young people through grief and loss with compassion, guidance, and hope. Join us to help shape brighter futures for those finding their way beyond loss.
Job Title: Trustee (Treasurer Role)
Location: Kent- but this role can be done virtually.
Time Commitment: Around 3–5 hours per month
Reporting to: The Board of Trustees
About the Role:
We’re a charity dedicated to helping young people and families navigate grief, loss, and emotional wellbeing. As our Treasurer, you’ll play a key part in keeping us financially accountable making sure we can keep supporting young people in the best way possible. You don’t have to be an accountant; we just need someone confident with numbers, organised, willing to learn and passionate about making a difference.
Key Responsibilities:
Finance Management
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Keep track of the charity’s income and spending.
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Manage the charity’s bank account and ensure everything matches our records.
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Work with the other trustees to plan an annual budget and keep an eye on how we’re doing.
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Prepare simple finance reports for trustee meetings so everyone understands how funds are being used.
Reporting & Compliance
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Help prepare our yearly accounts and returns for the Charity Commission.
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Make sure we’re following all the right financial policies and keeping our records clear and transparent.
Advising the Board
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Explain financial info in plain English so everyone feels confident making decisions.
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Support us in planning sustainable income streams (like grants, donations, and fundraising).
What We’re Looking For:
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Someone confident with money management, budgets, or spreadsheets (finance or bookkeeping experience is great but not essential!).
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Reliable, detail-oriented, and honest.
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Friendly communicator who can make numbers make sense.
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Passionate about supporting young people, families, and communities through loss and mental health challenges.
Commitment & Expenses:
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This is a voluntary role — trustees are not paid, but reasonable expenses (like travel or supplies) will be reimbursed.
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We usually meet once every 1–2 months, and you’ll also help out a little between meetings when needed.
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You also have the opportunity to be involved in the charity's community work, however there is no expectation of this.
What You’ll Get Out of It:
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A meaningful role where your skills make a real difference.
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The chance to help shape a starting charity and see the impact firsthand.
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Experience in the charity sector, finance, strategy, and leadership.
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A warm, supportive team that actually cares about the cause
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A great addition to your CV for employers.
At Beyond Tomorrow, we support young people through grief and loss with compassion, guidance, and hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Coempowered is a small but rapidly developing non-profit working to empower indiviuals and help build community capacity among for young people, women, and marginalised communities in the UK and internationally through workshops, classes, semiar, projects and research. We are now building the foundations of our organisation and are looking for a dedicated, creative volunteer who is genuinely passionate about our educational and social mission and willing to grow with us as we expand our work and prepare for charity status.Having seen the impact of our work since 2021, we are now laying the foundations for long-term growth and preparing to register as a charity. We are seeking a committed and motivated volunteer who is genuinely passionate about educational and social change and eager to help build our organisation with us.
About the Opportunity
This role is central to Coempowered’s next stage of development. We are positioning ourselves to apply for our first grants, develop partnerships, and build sustainable funding streams. We are looking for someone who can take initiative, collaborate closely with the directors, and contribute strategically to our fundraising capacity. This is an excellent opportunity for someone who wishes to make a tangible difference in a small organisation and to help shape its future.
Key Deliverables
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Research suitable grant opportunities and funding sources.
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Assist in preparing core organisational documents, including:
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Activity reports
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Business plans
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Project proposals and bids
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Write compelling grant applications tailored to funders’ criteria.
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Prepare outreach materials, donor communications, and mailshots.
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Use direct mailing and other methods to engage potential and existing donors.
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Support the recruitment, coordination, and management of volunteers involved in fundraising activities.
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Ensure smooth execution of all tasks related to fundraising, documentation, and relationship-building.
What We’re Looking For
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Experience in fundraising, grant writing, or partnership development (professional or voluntary).
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Strong writing skills, with the ability to produce clear, persuasive proposals.
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Good organisational skills and attention to detail.
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Self-motivation and reliability, with the ability to work independently and meet deadlines.
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A sincere interest in education, youth empowerment, philosophy, or social impact.
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Someone keen to contribute to the long-term development of a small but ambitious organisation.
Time Commitment
Flexible and remote, approximately 4–6 hours per week, depending on grant cycles.
If you are passionate about meaningful education and wish to play a key role in helping a young organisation grow and secure its future, we would be delighted to hear from you.
Co-Thinking, Co-creating, Co-flourishing Women, Migrants, Socially and economically marginalised youth www.coempowered.org
UI/UX DESIGNER
Volunteer Recruitment — Remote Volunteer
ZAKKI is a social startup focusing on creating an inclusive community for the elderly and people with disabilities. Our mission is to facilitate alms and donations collection and deployment to help elderly people who still working in the informal sector to get better livelihood through micro-business management helps and giving them the exposure of greater market.
This candidate will build a clean and effective user experience platform. By working cross-functional, this candidate will understand needs from the product management, engineering, and business stakeholders and will build solutions that fit those needs.
For UX/UI volunteers, the task will be to design both PWA Responsive Website and mobile apps, which will then serve as the basis for software developer volunteers working on the project.
Requirement :
• Fond to design, familiar with Figma, Adobe XD, Adobe Illustrator, and Photoshop
• Knowledge of wireframe tools (e.g. Figma)
• Abundance with idea and initiative working as a team
• Active, helpful, and collaborative person (not passive person)
• Good time-management skills
• Communicative (good communication skills to collaborate with various stakeholders)
• High proficiency in English both verbal and writing
• Familiar with Google Workspace (Google Suite; Google Docs, Google Sheet, Google Forms, Google Meet).
• Preferred basic knowledge on Front End Developer (e.g. HTML, CSS) and or have basic knowledge on Games Development Platform (Ionic, PyGame, Unity, C++, Java)
Interested applicant shall submit Google Form below.
https://linktr.ee/zakkifoundation
Then, please click the desirable role accordingly.
Please submit the Google Form with your CV/resume and portfolio URL link (either in Dribble, Behance, Figma, and or another sharing platform).
After the submission, you are still able to edit your submitted response in case you need to update your supporting documents (i.e CV/Resume)
To become a socially-based technology platform with integrity, setting trends and assisting others in making the world a better place for everyone
We are seeking a new Trustee to join our existing Board from early 2026. We very much look forward to hearing from you.
About the role:
Trustees of a Registered Charity fulfil two roles: as a Trustee of a registered charity (1191197) and a Director of a limited company (12310843). These roles are slightly different, and there are responsibilities associated with each. Time commitment is estimated at 4-8 hours per month.
“As a Trustee, you will have an important role in shaping the future of the organisation, supporting not only my artistic vision but also the future of dance in the UK and internationally. My hope is that, together, we create a long-standing service to the arts and culture that will shape and shift dance towards a more diverse, inclusive and equitable sector for artists of many voices. If you are interested, I am honoured and excited to work with you to establish a solid foundation for the successful future of Seeta Patel Dance“. Seeta Patel
Who we’re looking for:
We are particularly interested in candidates with experience in one or more of the following areas:
- Charity Accounting
- Fundraising & Development
- Marketing & Communications
The client requests no contact from agencies or media sales.
Are you looking for a meaningful, flexible way to support others? Join the Talking Bubble Project and help tackle loneliness through the power of a simple phone call.
Since the pandemic, many befriending services have wound down—but Talking Bubble remains one of the few projects still offering regular, phone-based companionship to those who need it most. Demand for this kind of support remains high, and we’re actively looking for kind, compassionate English-speaking volunteers to help meet this growing need.
What is the Talking Bubble Project?
☎︎ It’s a phone-based befriending service that connects volunteers with older adults and vulnerable individuals across the UK who are experiencing loneliness and social isolation. By committing just a little time each week, you can offer someone the warmth of conversation and a regular point of connection.
Why Volunteer With Us?
✔ Make a genuine impact on someone's life
✔ Enjoy flexible volunteering hours from the comfort of your home
✔ Receive full training, ongoing support, and a reference upon completion
✔ Boost your sense of purpose and community
What You’ll Need
✅ No experience required—just a kind heart, a listening ear, and a willingness to talk
✅ Volunteers must complete Safeguarding Adults Level 2 training and undergo a DBS check—we cover the cost of both
✅ Must be a UK resident
How to Get Involved
Apply now via the CharityJob website, or contact us directly for more information. Together, we can keep connection alive—one call at a time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Director and Chair of Trustees Designate to help shape the future direction of our organisation. We are looking for an individual with proven senior leadership experience - ideally, though not necessarily, within the third sector - who can bring strong strategic thinking, sound judgement, and a collaborative leadership style.
The client requests no contact from agencies or media sales.
The Plateful Café works to relieve poverty and isolation amongst refugees, asylum seekers and ethnic minorities in Lewisham. Our commitment is to reach the most vulnerable people in our community and help them access the support they are entitled to. The refugees training or employed by the Plateful Cafe will benefit from workshops, training skills and knowledge relevant for the catering industry.
As a small charity, it is important to share information and updates through our communications and social media content, to help us fundraise and grow. We are looking for someone to assist us on creating copy for our blog as well as help with creating content for our newsletters, social media, print media and other promotional material over time.
With the launch of the physical Plateful Cafe taking place soon, this summer is an exciting time to join us.
Requirements:
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Excellent communication skills in fluent English
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Has 1+ years experience of social media, copywriting, journalism, blog content creation, interviewing or similar skills (this does not have to include published work)
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Able to create interesting and engaging content
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Good computer skills
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Good time management skills
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Engaging and friendly
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Good team player
Desirable:
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Basic digital photography and editing skills
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An interest in supporting refugees and contributing to the work of Plateful Cafe
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Experience of working with refugees, people seeking asylum, vulnerable groups or lived experience
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Lives in London with ability to attend events and markets
Often accompanied by live music, and the opportunity to buy artwork created by refugee artists plateful employs refugees to chef at events in the SE



The client requests no contact from agencies or media sales.
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.
We have a voluntary Board of Trustees who have the ultimate responsibility for directing nia and ensuring that the organisation is well-run. Our trustees are passionate feminists and include women with a wide range of skills and include women who have experienced sexual and domestic violence and ex-service users of specialist women’s services.
The role of the Treasurer is to provide financial expertise and direction to the board of Trustees. The Treasurer’s aim is to oversee and scrutinise financial information to enable the board to fulfil their responsibilities for the overall governance and strategic direction of the nia.
The Treasurer will ensure that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations and to make sure that the organisation pursues its objects as defined in its governing document.
The Treasurer’s role is also to work in partnership with the Chief Executive and Director of Finance helping them achieve the aims of the organisation and maintain fiscal health, accountability and stability.
Delivering cutting edge services to end violence against women and children.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Remote Volunteer Opportunity: Virtual Office & Admin Support
Help us build the foundations for success from wherever you are!
We are seeking a highly organised and detail-oriented individual to join us remotely as our Virtual Office & Admin Support Volunteer. You will be essential in setting up and maintaining the organisational systems that allow our youth workers to focus on igniting potential in Inner London.
About Urban Youth: Igniting Potential in Inner London
In the vibrant, fast-paced heart of London, a generation of young people is brimming with potential, yet facing unique challenges. That's why we created Urban Youth.
We are a brand new, dynamic youth work charity dedicated to reaching the young people who need us most in Inner London's deprived areas. Our mission is to move beyond passive engagement and create active opportunities that inspire, connect, and empower.
Our Approach:
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Mobile Hubs: Deploying the Youth Bus and Pop-Up Hubs to meet young people where they are.
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Partnerships: Working within schools, colleges, and community organisations.
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Impact: Focusing on diversionary activities to teach Social and Life Skills, build Confidence, and foster Discovery and Connection in a non-judgmental environment.
We are lighting the fuse on potential, empowering today’s youth to become tomorrow’s confident, capable, and connected leaders.
Your Role: Virtual Office & Admin Support Volunteer
This critical, remote-based role will be instrumental in ensuring our organisation runs smoothly as we prepare for our 2026 launch. You will be responsible for a range of administrative tasks, creating the efficient systems that support our entire team.
Key Responsibilities:
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Document Management: Organising, formatting, and storing essential charity documents, policies, and procedural guides (e.g., creating templates, updating contact lists).
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System Setup: Assisting with the initial setup of digital organisational tools, databases, and filing structures (e.g., cloud storage organisation).
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Correspondence: Drafting, editing, and scheduling internal and external communications (e.g., thank you letters, internal updates, meeting minutes).
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General Support: Providing administrative assistance to the leadership team as required, ensuring tasks are completed accurately and on time.
Skills We Need:
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Proven experience in Office Administration, Secretarial Support, or related roles.
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Exceptional organizational skills and meticulous attention to detail.
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Proficiency with Microsoft Office Suite (Word, Excel) or Google Workspace.
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Strong written communication and proofreading abilities.
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Ability to work independently and manage time effectively in a remote setting.
Commitment:
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Approximately 4 Hours Per Week (Very Flexible)
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Location: 100% Remote (UK-based)
If you have strong administrative skills and want to use them to help launch a vital charity, apply now and help us build our systems with purpose.
TEAM
URBAN YOUTH
Your City. Your Vibe. Your Admin Skills.
Positive and engaging youth work activities and programmes that help young people discover themselves, build life skills and help shape their destiny.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA Milton Keynes & North Bucks
Do you enjoy problem-solving, have a knack for technology, and want to make a meaningful impact in a charitable setting? This is an exciting opportunity for an IT Volunteer to provide first-line support and assist with day-to-day IT operations. This is a hybrid role, mostly remote however there may be necessity to visit our main locations on occasion. It is ideal for anyone living in the Milton Keynes area who can commit regular time and enjoys working in a small, collaborative team.
Overview of opportunity
Our IT team ensures smooth operations for staff and volunteers by managing systems and providing technical support. We currently use Google Workspace applications but are undergoing an assessment to transition to Microsoft Office.
About the RSPCA
Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!
The RSPCA Milton Keynes & North Bucks Branch
The Milton Keynes & North Bucks Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.
IT First Line Support Volunteer responsibilities
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Monitor IT Support Emails:
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Check daily, sort and redirect issues as needed.
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User Management:
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Onboarding and offboarding staff and volunteers
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Creating and managing user accounts in Google Workspace
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Assigning email access and permissions
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First-Line Support:
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Triage incoming IT queries
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Basic troubleshooting and escalation where necessary
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Ticket Management:
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Log and track support requests
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Ensure timely resolution or escalation
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Participate in Monthly IT Call:
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Share updates and collaborate with the team.
What we are looking for in an IT First Line Support Volunteer
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Experience in a similar IT support role
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Understanding of IT systems and troubleshooting
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Some knowledge of Google Workspace administration (advantageous)
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Strong organisational and communication skills
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Ability to work independently and manage time effectively
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Comfortable using ticketing systems (or willing to learn)
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Reliable internet connection and access to a computer
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An interest in animal welfare.
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Someone who is flexible and can offer an ongoing commitment
What we can offer you as an IT First Line Support Volunteer
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You will be making a massive difference to the welfare of the animals in your area.
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Join a community which will enable you to meet new people and make new friends.
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Learning new skills through our comprehensive induction and training programme.
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Enhance your CV by adding your volunteering experience and newly acquired skills.
How to Apply:
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!
We hope you are interested in volunteering for the Milton Keynes & North Bucks Branch
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependant on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.