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Reporting to: Major Giving Lead - Trusts and Foundations
Location of Work: Remote, with some requirements to travel to our London office
Contract Type: Full-time, 35 hours per week, although 28 hours per week or compressed hours may be considered. The role may require occasional evening and weekend work.
Contract Length: Permanent
Salary: £37,500
BACKGROUND
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies.
Magic Breakfast provides a nutritious breakfast to over 350,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma.
We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive.
JOB PURPOSE
The Major Giving Manager – Trusts and Foundations will sit within the newly formed Major Giving team, playing a pivotal role in driving new business and helping to deliver £3.36m of income across major giving in the financial year 2025/26.
Reporting to the Major Giving Lead – Trusts & Foundations, this role will lead on new business development within the trusts and foundations portfolio, with a strong focus on identifying, cultivating, and securing support from new funders. The postholder will be expected to proactively generate and pursue opportunities, using creativity, insight, and strong relationship-building skills to grow a robust pipeline of high-value prospects.
This role will involve actively networking, attending events, initiating and developing relationships with prospective funders, and creating compelling, tailored proposals to secure significant new income. Alongside this primary focus on new business, the postholder will also contribute to the stewardship and growth of existing funders to maximise long-term value and impact.
Working collaboratively across the wider Major Giving team, the role will support cross-portfolio opportunities and integrated cultivation strategies, and where appropriate, flex to support engagement with individual donors. The postholder will also work closely with the Business Development Lead in Scotland to ensure a coordinated and strategic approach to prospecting, relationship management, and pipeline development.
The successful candidate will be a highly motivated and entrepreneurial fundraiser, with excellent writing and interpersonal skills, who thrives on building new relationships and securing income. They will join a dynamic and passionate team working to end child morning hunger and unlock opportunities for the next generation.
KEY RESPONSIBILITIES New Business
Lead the development and delivery of new business across the trusts and foundations portfolio, driving a significant contribution to the Major Giving target of £3.36m in 2025/26 and building a strong pipeline for future years.
Proactively identify, research and pursue high-value funding opportunities, using insight, creativity, and sector knowledge to generate a strong and diverse prospect pipeline, and working collaboratively with the Major Giving team to share intelligence and avoid duplication.
Take ownership of cultivating new prospects, initiating and developing relationships through networking, events, and direct engagement, and confidently progressing opportunities from early-stage prospecting through to secured income.
Prepare, develop and submit compelling, high-quality proposals and budgets tailored to funder priorities, with a strong focus on securing larger, multi-year and strategic funding opportunities (£50,000+).
Design and implement proactive and strategic cultivation pathways for new funders, including multi-touch engagement plans and partnership approaches with colleagues to strengthen relationships and maximise conversion.
Work cross-organisationally to identify, shape and develop fundable projects, proactively aligning organisational priorities with funder interests to unlock new income opportunities.
Contribute to the development of compelling cases for support and propositions, using insights from the trusts and foundations landscape to inform and strengthen wider major giving and philanthropic strategies.
Work closely with the Business Development Lead in Scotland to proactively coordinate and drive approaches to trusts and foundations based in Scotland, aligning on prospecting, relationship development, proposal activity and pipeline growth.
Act as a key driver of new business momentum across the wider Major Giving team, flexing to support pipeline development, cultivation and conversion activity across portfolios, including with individual major donors where required.
Account management
Successfully manage relationships within your own portfolio of trusts and foundations, ensuring timely reporting and effective communication.
Champion the interests of major giving and trusts and foundations across the organisation, ensuring grant conditions are met and project outcomes are achieved.
Support the team to deliver strategic, multi-year partnerships and steward key funders.
Adopt a relationship management approach that integrates with the wider Major Giving team’s stewardship framework – creating holistic experiences for funders who support across multiple income streams.
Flex to provide stewardship support across major giving, where necessary working to develop relationships and high quality stewardship with individual donors and family foundations.
Collaborate with the Business Development Lead in Scotland to ensure consistent and high-quality stewardship for Scottish-based funders, sharing insight and best practice.
Cross-Team Collaboration
Support our department approach to ‘one-team’ by acting as a bridge between Trusts, Corporate and Major Donor functions, ensuring shared insight, coordination of funder approaches, and alignment of messaging and impact reporting.
Work with Philanthropy and Corporate Partnerships colleagues to identify overlapping funder networks and co-create engagement opportunities (e.g., joint briefings, events, or site visits).
Collaborate proactively with the Business Development Lead in Scotland to ensure that opportunities, reporting, and engagement in Scotland align with national fundraising priorities.
Contribute to the Major Giving team’s collective cultivation and stewardship calendar, ensuring trust and foundation supporters are part of key strategic engagement moments.
Management and Leadership
Support the development of junior members within the Major Giving team (e.g., Major Giving Administrator), providing guidance and feedback to maintain a high standard of proposals and stewardship materials.
Work with the Major Giving Leads and the Head of Major Giving to support the forecasting of income from current and potential donors.
Deputise for the Major Giving Lead – Trust and Foundations where necessary.
Work closely with the finance team to ensure accurate restrictions, financial reporting processes, and project budget management.
Take an active role in helping to set, deliver, and evaluate progress against the Major Giving team strategy and goals, especially those relating to Trusts & Foundations.
General Responsibilities
Maintain accurate financial, performance and account management records via Salesforce.
Represent the organisation at relevant forums, events and seminars.
Help ensure continuous improvement of team processes and ways of working.
Ensure all activity is compliant with fundraising legislation, GDPR, and child safeguarding requirements.
Support the wider fundraising department with cross-team initiatives, joint donor communications and shared learning.
Occasional work outside of regular office hours and travel within the UK.
PERSON SPECIFICATION
Knowledge and Experience
Proven experience of securing significant new funding from trusts and foundations (ideally £50,000+), with a strong track record in new business development, or relevant transferable experience.
Demonstrable success in identifying, cultivating and converting new prospects into long-term funding relationships.
Experience of building and managing a robust prospect pipeline, from initial research through to secured income.
Experience of working with databases (Salesforce experience desirable) to support pipeline development, tracking and income generation.
Strong track record of developing and initiating relationships with new funders, including through networking and external engagement.
Understanding of how trusts and foundations fundraising contributes to wider major giving strategy, particularly in generating new income and supporting cross-team opportunities.
Experience of working with regionally based colleagues or external partners to coordinate proactive fundraising activity desirable.
Skills and Abilities
Exceptional writing, research and storytelling skills, with the ability to develop compelling, tailored proposals that secure new funding.
Strong relationship-building and influencing skills, with confidence to initiate contact, represent the organisation externally, and develop new partnerships.
Proactive, entrepreneurial mindset, with the ability to spot opportunities, generate leads, and drive them forward independently.
Excellent time management and organisational skills, with the ability to manage a dynamic pipeline and balance multiple priorities and deadlines.
Strong interpersonal and presentation skills, including the ability to engage and inspire prospective funders in meetings and events.
A collaborative team player with the confidence to work independently while contributing to shared new business goals.
Ability to communicate data and impact effectively to specialist and non-specialist audiences.
High level of competency in Microsoft Office and CRM software.
Proactive approach to internal collaboration, identifying opportunities to align funder interests with organisational priorities to unlock new income.
Other
Passion and commitment to Magic Breakfast’s mission to end child morning hunger in the UK.
Commitment to Diversity, Equity and Inclusion.
Willingness to travel within the UK to attend events, meetings and networking opportunities as part of new business development.
Experience of working for a charity, particularly in children and young people’s sectors, desirable but not essential.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive. Please visit our website for more information in our recruitment pack.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com
Shortlisting: w/c 20th April
Interview 1: w/c 27th April
Interview 2: w/c 4th May
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Context
This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.
Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.
This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.
Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.
Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.
Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.
You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard
About the role:
The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.
Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.
This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.
The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.
You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.
The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.
Starting in post
If you are successful at recruitment, we will need you to be available to start in role asap; ideal candidates will have less than one month's notice period. This will mean all references, contracts and DBS checks are completed quickly. If you do apply for the role, we will ask for some of these details up front.
We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April (TBC) in our London office for induction into the role. A draft agenda will look like the below.
Wednesday 29 April
Thursday 30 April
Key responsibilities include:
Establishing and facilitating a monthly support group for kinship carers in your area.
Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.
Liaising with schools, local authorities and other professionals to coordinate support.
Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
Signposting to relevant services, support organisations and Kinship training opportunities.
Coordinating celebration and family events (including in Kinship Care Week).
Supporting applications for grants for essential items or family breaks.
Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.
Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.
Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.
Essential requirements include:
Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.
Experience providing structured one-to-one support, casework or family support over a defined period.
Experience working directly in community settings or alongside local authority or partner organisations.
Experience facilitating peer or support groups in community or online settings.
Experience working with statutory, voluntary and community services, including liaising with professionals around the family.
Experience recognising and responding appropriately to safeguarding concerns.
Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.
Understanding of trauma-informed and strengths-based approaches when working with families.
Awareness of how children’s social care, education, health or welfare systems affect families.
Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.
Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.
Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).
Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.
Ability to work independently while contributing positively to a collaborative delivery team.
What we offer you:
How to apply:
Please apply for the role of Kinship Navigator (Newham) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 11.59pm on Monday 5 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Mason Foundation is a national charity supporting neurodivergent young people into meaningful employment through our Propel mentorship programme. We work across England and Scotland, partnering with schools, colleges, community youth settings and employers to champion neuroinclusion and create opportunities for young people to thrive.
75% of our staff are neurodivergent, and we're proud to create an inclusive, supportive workplace where everyone can succeed.
The Opportunity
We currently have an exciting opportunity for a Programme Delivery and Support Coordinator to deliver our Propel programme across Scotland, building partnerships and championing neuroinclusion.
As the Training and Support Worker, you'll engage with schools, colleges, community settings and employers, delivering training, supporting implementation, and empowering neurodivergent young people into sustainable employment. You'll play a key role in developing the programme through partner insight and keeping up with best practice in workplace neuroinclusion.
You will be required to travel regularly to deliver face-to-face training within schools, colleges, community settings and workplaces across Scotland, particularly Edinburgh and Glasgow.
What We're Looking For
• A passionate advocate for neurodivergent young people with experience in SEND, employability, or community engagement
• Strong facilitator who can deliver engaging, impactful training to diverse audiences
• Excellent communicator who builds genuine relationships across education, community and employer sectors
• Self-motivated with a 'make it happen' attitude and ability to work independently
• Team player who understands the importance of collaboration
• Driving licence and access to a vehicle (essential)
Why Join Us
In return, you get to work for an ambitious, values-driven charity making a real difference in the lives of neurodivergent young people. You'll have the flexibility of remote working, opportunities to shape the programme in Scotland, and the chance to be part of a supportive team where everyone's contributions matter.
The Mason Foundation is an equal opportunities employer and proud to be a Disability Confident Employer. We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.
Our mission is to remove barriers, provide opportunities to build lasting friendships, celebrate inclusivity, and reduce inequalities.



The client requests no contact from agencies or media sales.
You’ll play a key part in bringing our Learning & Inclusion offer to life - designing and delivering creative, accessible learning that supports colleagues and volunteers to be their best. You’ll lead on the charity investment into utilising our apprenticeships levy through programmes of work.
About the role
Whether it’s developing a new learning offer to delivering one of our core accredited programmes you’ll play a pivotal role in parting knowledge and skills. This role will include delivering workshops, developing digital content, and supporting leadership development, you’ll work with teams and volunteers across the charity to support their learning needs.
What you'll do
Lead, design and deliver engaging learning sessions, both in person and virtual for colleagues and volunteers, and own the delivery of our various learning programmes
Connect with stakeholders to identify learning needs and work with teams to find the right solutions to support their development
Maintain and develop our learning resources, processes and systems, including supporting our LMS development and e-learning offer
Work closely with our incredible volunteers across the four nations to support their development
Oversee the end-to-end apprenticeship program, providing direct mentorship and development for early-career apprentices.
What you’ll bring
Extensive experience of designing and delivering impactful, inclusive learning initiatives for both colleagues, with the ability to develop rich and impactful training, both in person and virtual
Proven ability to influence and work collaboratively, with the ability to build rapport and relationships with colleagues and volunteers at all levels
An engaging presentation style with the ability to hold an audience in the learning space, and strong facilitation skills, able to leverage high EQ to deliver transformative, impactful experiences with a wide variety of audiences
Experience in apprenticeship levy and/or apprenticeships
Creative thinker with a genuine interest in and understanding of learning and development and an understanding and incorporation of inclusive learning
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interview for this role will be held on 14 April 2026
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The client requests no contact from agencies or media sales.
Job Summary – Head of Income Generation & Engagement
About the role
We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement. You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.
The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.
This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.
About you
We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.
You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.
We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.
You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.
Job Description
We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.
Job title: Head of Income Generation & Engagement
Salary: £50k to £60k (dependant on experience)
Hours: 37.5 hours per week (1.0 WTE)
Responsible to: CEO
Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required
Contract: Permanent
Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager
Key result areas:
Fundraising
· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.
· To lead the diversification of income, reducing reliance on any single partner or
activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.
· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.
· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.
· To develop sound business cases for investment in new income generation posts or activity.
· To build organisational resource capability and resilience to facilitate future growth.
Commercial Services
· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.
· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.
· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.
· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.
· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.
· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.
Engagement
· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.
· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.
· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.
· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.
· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.
· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.
Communications & Marketing
· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.
· To oversee the development and delivery of our digital channels, in particular social media and the website.
· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.
Strategy and Partnerships
· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.
· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.
· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.
· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.
· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.
· To act as an ambassador and spokesperson for Age UK Merton, representing with
Professionalism, confidence and compassion.
· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.
Governance, Compliance & Risk
· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.
· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.
· Oversee policy development as applicable for the department.
People
· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.
· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.
· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.
· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.
General
· To establish good working relationships with all relevant stakeholders and liaise as required
· To comply at all times with the policies and procedures of Age UK Merton.
· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.
· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.
· To attend staff meetings, 1:1s, and appraisal meetings.
· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.
· To act as a representative of the values, beliefs and principles of AUKM at all times.
· To undertake any other duties that are requested and commensurate with the grade and remit of the post.
Deadline for applications will be Friday 10th April 2026.
Interviews will take place w/c 20th April 2026.
If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One's mission is to ensure that every child has 1:1 reading support at the time they need it most. We want a world in which all children have the literacy skills they need to thrive.
Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience.
Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 84%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners.
This role represents a great opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.
Key Responsibilities
Partner Stewardship
As determined by the Corporate Partnerships Manager, lead the account management of a selected portfolio of corporate partners, achieving annual retention and growth targets for these partnerships.
Focus, in all corporate partnership discussions, on maximising income and identifying opportunities to grow a partner’s support.
Plan and conduct a regular cycle of partnership meetings, including mid and end of year reviews, proactively seeking out new opportunities that will maximise income and retain and grow partner support.
Support the Corporate Partnerships Manager to produce high quality written communications, reports and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and other teams as needed.
Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings.
Ensure, in conjunction with the HR and Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner.
Partner/Volunteer Onboarding and Experience
Work closely with the Corporate Partnerships Manager, Head of Corporate Partnerships and Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth and positive experience.
Lead volunteer recruitment meetings as requested by partners, including presenting the programme to prospective volunteers and creating excitement and interest.
Alongside the Corporate Partnerships Manager, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met.
Build proactive, supportive relationships with Volunteer Coordinators across partner organisations, providing timely, high-quality data and insights, and delivering an excellent partner experience to foster long lasting relationships.
Work with Programme Manager team, Volunteer Support Team and IT team, to troubleshoot any issues that arise.
Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets.
Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.
Marketing and Communications
Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials.
Contribute content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles.
Encourage corporate partners and volunteers to promote Chapter One through their own social media and channels.
Support the organisation of online and in person partner and volunteer recognition events.
General
Oversee and maintain specific Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal spreadsheets and platform databases.
Regularly use Microsoft Excel / Google Sheets to analyse data and support decision-making.
Conduct administrative duties as required to support the Head of Corporate Partnerships and Corporate Partnerships Manager.
Attend conferences and events to represent Chapter One and talk about its work to existing and potential new partners.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Experience of account management of Corporate Partnerships or equivalent relationship-based roles in a fundraising, events, sales or marketing environment
An ability to create compelling written pitches, ensuring messaging and brand are consistent
Outstanding presentation skills, with the ability to excite and inspire an audience
Excellent interpersonal skills with the ability to build relationships with business professionals at all levels
Excellent organisational skills and attention to detail
An understanding of CSR/social value and employee engagement
An understanding of social media platforms, particularly LinkedIn.
Able to take personal accountability for own workload and for delivery of targets
A ‘can do’ and flexible approach with an ability adapt to changing priorities
Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data
Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, PowerPoint and more.
You’ll be more successful in the role if you have:
Experience of using digital marketing platforms
Experience of working in the charity/non-profit sector
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Detail your relevant experience, including clear examples.
2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Avicenna Foundation
Avicenna Foundation is a pioneering leadership development organisation dedicated to empowering the next generation of British Muslim leaders. Our vision is a society where the full potential of the British Muslim community is unlocked, enriching the UK’s social, cultural, and economic fabric and inspiring global progress.
We run the most comprehensive scholarship and leadership development programme for young British Muslims in the UK. Our approach combines academic support, mentorship, emotional and spiritual development, and real-world exposure to create ethical, confident, and visionary leaders. Grounded in our core values; Hikmah (Wisdom), Akhlaq (Ethical Character), Ithar (Altruism), Khidmah (Service), and Ihsan (Excellence) - we aim to deliver a lasting impact on communities and society as a whole.
Role Purpose
The Programme Manager will be the operational anchor of the Foundation, playing a key leadership role in ensuring that every part of the organisation functions effectively and aligns with our strategic direction. Reporting directly to the CEO, you will oversee day-to-day operations, implement systems that drive impact and sustainability, and manage key relationships that are vital to our success.
The Programme Manager will serve as the organisational engine of the Foundation - designing, optimising, and scaling the systems that power our mission. You will lead operational excellence across the organisation, architecting clear processes, building robust SOPs, and ensuring that our programmes and internal functions can scale sustainably as we grow.
This role is ideal for someone who thrives in a builder environment; combining strategic insight with operational rigour to turn vision into repeatable, high-performing systems.
You will help shape the future of Avicenna, ensuring that our flagship Scholarship Programme continues to deliver excellence while we expand our reach, deepen our impact, and uphold the integrity of our mission and values.
The Right Fit
This role is ideally suited for someone who combines sharp operational acumen with a bold sense of purpose and ambition. As a growing organisation in its early stages, Avicenna Foundation is fast-paced and evolving - an environment that will challenge and stretch you. We are looking for someone with commitment, drive, and resilience; someone who brings both the right attitude and aptitude to lead through complexity and uncertainty.
You must be comfortable taking initiative, building systems from the ground up, and working across multiple priorities. In return, this role offers a rare and exciting opportunity to catalyse your career, helping build a pioneering organisation from the inside out and leaving a lasting mark on a movement for change.
We are looking for someone who brings a builder’s mindset - energised by designing structure from scratch, refining operational workflows, and implementing scalable systems.
You will excel here if you are proactive, solutions-driven, motivated by continuous improvement, and confident leading teams through change. If you enjoy creating clarity, building SOPs, and establishing high-performing operational environments, you will thrive in this role.
Key Responsibilities
Person Specification
Essential:
Desirable:
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a brilliant communicator who loves writing copy and supporting donors? Join a passionate team working to end education inequality through the power of Classics.
We're looking for a Fundraising and Communications Officer to create and distribute newsletters and emails and be the first port of call for new and existing donors. You will enjoy collating case studies and reports, learning about our impact in schools and ensuring that donors and funders have a positive and meaningful relationship with Classics for All. You’ll play a vital role in enabling our programmes to reach schools and students across the UK. This is a varied and rewarding role at the heart of a small, friendly team making a big impact.
Diversity and inclusion
As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.
It does not matter if Classics was offered at your own school, and you do not need to be a Classicist to join our team – there are no Latin tests!
We want a future where every child can unlock the wisdom, wonder, and imagination of the ancient world, regardless of background or circumstance.



The client requests no contact from agencies or media sales.
We’re recruiting a highly organised, IT‑proficient Admin & Triage Officer to support our fast‑paced Single Point of Access.This role is perfect for someone who enjoys working at pace, solving problems and supporting colleagues and residents with confidence.
While you will be employed by BVSC, your day-to-day role will sit within One Bexley working closely with the consortium partners and Local Authority.This role will act as the single point of contact for all enquiries, referrals and information requests into the consortium.
The role requires excellent organisational skills, strong multitasking ability and high-level IT competence (particularly in excel) and managing shared systems such as SharePoint and CRM databases. You will play a crucial role in triaging referrals, managing the shared inbox and phone line, supporting data processes, producing information updates and supporting the wider team with administrative coordination.
If you’re calm, efficient and great with people, this could be the role for you.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).
About the role
We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.
This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.
We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.
Key information:
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
As a local grant maker, Young Camden Foundation's grants processes and operations are key to our success. This role will suit an adaptable and organised team player, who is up for a challenge and keen to learn.
You will lead and develop YCF’s significant grant-giving programmes, organising and improving the grants process, keeping donors in the loop, and communicating the impact of the small grants programmes, and coordinating support from the team to ensure this work is well supported. In this role you will oversee both YCF’s small grants programmes to members, and also YCF’s delivery of the Holiday Activities & Food Programme, which together amount to around £900,000 per year in grants out to Camden’s youth sector.
You will lead on YCF’s operations, including clerking to the Board of Trustees, ensuring timely applications and reporting to funders, and overseeing all aspects of YCF’s operations. You will be supported by our Operations & Administrations Apprentice. You will support the CEO across YCF’s partnerships, cultivating our pipeline of funders, including Trusts & Foundations and corporate donors, and spotting and supporting opportunities wherever you can.
As a natural team player working in a small team, you will spot opportunities to support YCF’s membership (especially regarding grants) and the other functions of YCF’s work. As a place based organisation, you will ensure you are known in the local community, and amongst our key stakeholders, including grassroots VCS partners, Camden Council, and our key funders.
Along with the CEO and the Head of Membership & Impact, you will support YCF’s partnerships, including with business neighbours, spotting opportunities to amplify YCF’s work. In this important and dynamic role you will lead on both, working closely with the CEO to also support fundraising and partnerships.
Main Purpose of the Role
Grants management:
· Grants management: You will direct and lead the YCF small grants programmes (including Small & Mighty Fund, Holiday Opportunities Fund and Heads Up Mental Health Fund, of around £150,000 p.a.), including leading on design and guidelines, engagement with YCF’s grants committee structures, and reporting back to Trustees and funders. You will lead on grants decisions processes and communications, as part of YCF’s membership offer. You will oversee all due diligence processes as part of YCF’s grant giving offer, and ensure smooth reporting cycles with grantees
· Strategic oversight of HAF: Strategic leadership of the Camden HAF programme, overseeing the HAF Programme Manager in the stewardship of this DfE programme, and retaining oversight of key deliverables, together with the Heads of Children’s Commissioning at Camden Council
Fundraising and reporting:
· Fundraising: You will maintain our pipeline of supporters, including of our grants rounds, and lead reporting for YCF’s grants and core funding to funders, supported by the team. You will ensure timely funding applications submissions Together with the Head of Membership & Impact, you will support the CEO in all fundraising for YCF and our programmes, including identifying funding and partnership opportunities, drafting bids and pitches, and so on.
· Reporting: You will oversee and deliver timely reporting across YCF’s funders. You will manage and be supported by the Operations Apprentice to ensure smooth and timely processes. You will ensure YCF’s monitoring and evaluation frameworks are fit for purpose. You will work with the rest of the team to ensure this function is properly and efficiently supported, and will proactively identify ways to more efficiently record and report on information to funders, including effective use of our CRM.
Operations and governance:
· Operational leadership: You will be responsible for YCF’s operational running as an organisation, ensuring our processes are smooth and fit for purpose. In practice, this may include supporting the CEO in operational and strategic planning, supporting budget oversight (and leading in the areas of grants). Supported by the Operations Apprentice, you will oversee YCF’s HR processes for onboarding, recruitment and so on.
· Governance: You will support YCF’s governance processes, due diligence and compliance, ensuring YCF is compliant with our charitable obligations, and ensure our policies are up to date and we are compliant with them.
· Board minute taking: You will take minutes of YCF’s Board meetings, and ensure actions are followed up with, and oversee the Operations Apprentice in the setting up of meetings and logistics. You will support the CEO and Chair with the preparation of papers, as needed.
Management and leadership
· Management: You will manage two important roles for YCF, modelling leadership at YCF, alongside the CEO and the Head of Membership & Impact
· Representing YCF: You will represent the organisation at a senior level at external events, including via speaking opportunities
Please download the job specification for full details of this role, as well as our essential and desirable criteria, against which applications will be reviewed.
YCF is a membership organisation, supporting 170+ Camden-based charities and CICs that offer services and support to children and young people.

The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.
We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.
Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.
If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.
Why this role matters
This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.
The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.
Role description: Senior Fundraising Manager (Full recruitment pack and application process is attached below.)
Strategic leadership
Income growth & diversification
As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.
CRM
Data & impact
To provide support, community, and education to improve the lives of those affected by alopecia.



The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting new leadership role within User Voice’s London team, responsible for delivering two major programmes at the intersection of Health Justice and forensic mental health services.
The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.
This role is ideal for someone with lived experience of the criminal justice system who is already leading complex projects and managing teams and partnerships.
Alongside submitting your CV, please use your cover letter to answer the following questions:
Your lived experience of the criminal justice system, how it informs your work at all levels & why you want this job.
Your project management experience (minimum two years).
You experience of working within complex systems such as prisons, NHS services, and/ or forensic mental health.
Your experience of being a line manager.
Your safeguarding and risk management experience.
Alongside submitting your CV, please use your cover letter to answer the following questions:
Your lived experience of the criminal justice system, how it informs your work at all levels & why you want this job.
Your project management experience (minimum two years).
Your experience supporting or leading volunteers, peer workers, or lived experience roles.
Your skills in facilitation, co-production, engagement, and working with vulnerable groups.
You experience of working within complex systems such as prisons, NHS services, and/ or forensic mental health.
Your experience of being a line manager.
Your safeguarding and risk management experience.
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
This is a terrific opportunity to play a fundamental role as Welfare Grants Manager at Muscular Dystrophy UK.
You will be responsible for the effective management and delivery of the charity’s equipment and housing grants programmes, including the Joseph Patrick Trust (JPT) mobility equipment grants and the Property Impact Fund housing grants.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1)
Closing date:Wednesday, 8th April 2026
Interview dates: NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About KLS’ Future Foundations education team
Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school.
Key Objectives for this Role
Working with the Senior Caseworker and Team Manager you will:
Key Objectives and Details for this Role
Working with the Senior Caseworker and Team Manager your role and responsibilities include:
•Support staff to liaise with families/carers to communicate information regarding our work
•Support staff to keep and maintain robust recording and monitoring systems
•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records
•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.
•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff
•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken
•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout
•Liaise with external agencies and organisations on behalf of clients
•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary
•Ensure records are kept and information managed confidentially in line with the data protection legislation
•Supporting Refugee team with general admin, database, evaluation data
•Maintain excellent safeguarding practices
•Supporting with partnerships liaison work – keeping records up to date
Teamwork and reporting
•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.
•Contribute to reports for trustees and funders and attend periodic meetings with funders
•Communicate well with other teams within KLS to provide a high-quality service to our members
Other Duties
•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.
•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.
•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Person Specification
The following skills and experience are required for this post:
Essential
· Fluency in Arabic (spoken and written) to effectively support Arabic-speaking service users and families
·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
·Ability to manage an independent workload and support the wider team
·Ability to work as part of small team, whilst also working independently
·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
·Excellent IT skills including MS Office suite and ability to use Internet, email and social media
·Committed to KLS’s mission, vision and values
·Passionate about social justice, education and championing the value of families from refugee communities
·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations
Desirable
·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities)
·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals
·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults
·Excellent problem-solving skills and strong attention to detail
·A recognised casework/advice qualification
·Experience of collecting monitoring and evaluating data
·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya
·Knowledge of Battersea / Wandsworth
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.