Community partnerships officer jobs

Prison Facilitator - HMP Liverpool

Location: HMP Liverpool
Department: Prison delivery
Salary: £28,274 per annum
Hours: 35 hours
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Liverpool. 

Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

‍Interviews are planned for: 10th June 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-221347

About Leeds Baby Bank

At Leeds Baby Bank our mission is to ensure no child goes without. We support families in Leeds, with children aged 0-5 years, who are experiencing poverty. We provide families with all the essentials and equipment they need for their babies and young children. This includes bed bundles, nappies and toiletries, baby baths, potties, highchairs, prams and buggies, clothes and shoes, toys and books.

Families are referred to Leeds Baby Bank by our professional referral partners. This includes midwives, health visitors and social workers. This ensures we’re helping families who are in the most need. We also run an Outreach project, where we support families in the community at four different community centres across Leeds. Here we provide signposting and advice as well as essential items for young families.

About the role

The Head of Charity will work with the board of trustees to lead the day to day running and management of Leeds Baby Bank. You will be self-motivated and enthusiastic with demonstrable leadership experience and a strategic mindset. The Head of Charity will lead a dedicated staff and volunteer team to achieve the ongoing strategic aims of Leeds Baby Bank, whilst also having the skills to support the charity through a period of ongoing change.

You will be able to think creatively, be a problem-solver, seize opportunities and create a sustainable future Leeds Baby Bank. You will have excellent communication skills, a flexible approach to managing the demands of the role, and the skills to build strong relationships with a wide variety of people including service users, staff, volunteers and supporters.

Why work for Leeds Baby Bank
With more and more families in Leeds struggling to afford the essentials for their children, the need for our charity has grown significantly. Leeds Baby Bank has been operating for over eight years and is about to take a big step in its journey. The charity is about to move into its own standalone premises, which will bring new opportunities for the charity and our beneficiaries and enable us to support even more families.

We are a friendly and dedicated team of six paid staff, over thirty volunteers and a supportive board of trustees. Together we work hard to deliver for families, in partnership with our network of referral partners. This is an exciting time to join the charity, and this role of Head of Charity provides an opportunity to make a real difference to families in need in Leeds.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

Main duties and responsibilities

• Manage the implementation of Leeds Baby Bank’s strategic plan.
• Develop and present an annual business plan and income and expenditure budget to deliver the strategic plan.
• Manage all operational activity of the charity in line with the business plan and budget, ensuring they are the central drivers of the charity’s work.
• Develop and maintain systems which monitor progress against the business plan and budget and provide regular reports to the Board of Trustees on progress against those plans.
• Create the annual Social Impact Report and share with key stakeholders and partners.
• Support the creation of the annual accounts reporting via QuickBooks.
• Ensure that the legal requirements of the Registered Charity are met and that all trustees, staff and volunteers are kept abreast of changes in relevant legislation and policy as appropriate.
• Responsible for the charity’s policies and procedures, leading on their implementation in the charity’s work and ensuring trustees, staff and volunteers are aware of their responsibilities.
• Review policies and procedures proactively and reactively as required, in line with the charity’s review procedures.
• Responsible for the charity’s day to day risk management procedures, this includes updating risk assessments, ensuring that ongoing risks are reported on and highlighting new risks to the Board of Trustees.
• Provide strong leadership, direction and management in all aspects of the charity’s work and represent the charity with stakeholders and publicly.
• Facilitate the continual development of the charity’s services by introducing new ideas, identifying new opportunities and increasing income. 

Prison Facilitator - HMP The Mount

Shannon Trust facilitator - HMP The Mount

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP The Mount. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

‍Interviews are planned for: 25th April 2025

REF-221 300

Goodman Masson are delighted to be partnered with the Black Researcher Consortium to recruit for their Chair of the Board.

The Black Researcher Consortium is a newly formed community interest company (C.I.C.), designed, developed and built by people with Black heritage, for people with Black heritage. The Consortium objects are to address the systemic under-representation of Black researchers across educational institutions, research organisations, government, and industry environments in collaboration with Black researchers, Black-led community initiatives and all those bridging the systemic gap, connecting Black researchers.

As the Chair, you will be responsible for overseeing appraisal process for board members and consortium director.

Main Responsibilities Include:

• Lead the Board in ensuring it fulfils its responsibilities for the governance of the Consortium
• Work in partnership with any executive directors
• Carry out an annual appraisal of the Executive Directors
• Chair the Board meetings and Annual General Meeting
• Represent the Consortium at events and on other related boards or working parties

Essentials:

• Prior experience as a Chair
• Ability to adopt an inclusive chairing style

Monthly working pattern: 4 board meetings, 1-2 strategy days, and committee meetings, amounting to 3 days a month.

Salary: £4,680 per annum

Application Process:

To apply for the role please submit an updated CV along with your response (no more than 300 words to each question) to the following questions to Dan Kelner at Goodman Masson:

Video submissions are accepted as answers to these questions as well. Please do try to limit to around a minute long due to file size restrictions, please send these to also.

Questions:

• Culture, community, and collaboration have been key in the background to BRC thus far, can you tell us what actions you have undertaken in any arena that will help us to achieve a welcoming and inclusive panel, committee, or board.
• As a new organisation, the BRC will face numerous strategic challenges including navigating a complex external political environment, but also internal challenges in navigating and defining our own mission. Can you identify some of the challenges you anticipate for us and any experience you have had in addressing challenges in other arenas.
• In addressing the underrepresentation of Black researchers, a big part of the role of Chair will be in representing the Consortium in a public arena which does not always shine a positive light on initiatives like the BRC. Can you tell us about an experience of facing adversity when acting in a professional capacity in a public arena on a highly scrutinised topic?
• Please feel free to add any other comments that you think might be useful in understand what you will contribute to the role of Chair of the Board

Timelines:

• Q&A session on Thursday evening the 30^th of April Via Microsoft Teams (contact for an invite)
• Application deadline is 5^th of May
• First interviews are on 19^th of May
• Second interviews are on 2^nd of June

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Schools and Holiday Club Coordinator

We are seeking an energetic and passionate Schools and Holiday Club Coordinator to inspire young people and deliver outstanding programmes within a leading youth charity that helps shape the lives of young people.

Position: Schools and Holiday Club Coordinator

Salary: £29,500 – £31,500 per annum (pro rata)

Location: Barnet, HA8 0DT

Hours: 40 hours per week, including evenings and weekends – Flexibility required

Contract: Permanent

Close date: Friday 30th May 2025

About the Role
As Schools and Holiday Club Coordinator you will lead two of the charity’s most important and growing initiatives: the local schools programme and Holiday Club provision. You will drive the engagement of young people by developing strong partnerships with local schools and delivering vibrant holiday activities.

Key responsibilities include:

• Building and maintaining strong relationships with schools, teachers, and education bodies.
• Designing and delivering engaging educational programmes aligned with school priorities.
• Planning, promoting, and delivering high-quality Holiday Club activities during school holidays.
• Managing programme budgets and ensuring cost-effective delivery.
• Applying for and managing Holiday Activities and Food (HAF) grants and other relevant funding.
• Capturing and evaluating outcomes, feedback, and data to inform improvements.
• Line managing, motivating, and supporting a team of staff and volunteers.
• Ensuring activities meet the needs of all young people, including those with SEND.

About you:

You will be a passionate and committed youth work professional who brings creativity, energy, and focus to everything you do. You will have:

• Experience delivering face-to-face youth or schools-based activities for young people aged 8+.
• A proven ability to build strong relationships with schools and external partners.
• Skills in managing and motivating staff and volunteers to deliver excellent programmes.
• A strong understanding of safeguarding, health and safety, and promoting equality and diversity.
• Excellent communication, planning, and organisational skills.
• A flexible, positive attitude with the ability to work evenings, weekends, and during school holidays.
• A commitment to empowering young people and raising their aspirations.

About the organisation:

Our client is an independent charity and purpose-built youth centre for Barnet’s young people aged 8 to 19, and up to 25 for those with additional needs. They support North London’s young people with three things they deserve and need; somewhere to go, something to do and someone to talk to. Open 6 days a week including school holidays, their vision ensure every young person is supported and empowered to reach their potential.

Join them in making a difference and raising the aspirations of young people across North London. They embrace diversity and welcome applications from individuals with non-traditional backgrounds. Safeguarding is paramount, and an enhanced DBS check is required. As an equal opportunity employer, they value individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

They very much welcome previous experience working as a Youth Engagement Officer, Schools Liaison Officer, Youth Programme Coordinator, Holiday Club Manager, Education Programme Officer, Youth Worker, Schools Engagement Coordinator, Community Youth Worker, Education and Wellbeing Coordinator, Camp Manager, Out of School Club Coordinator, Children’s Activities Coordinator, School Holiday Programme Coordinator, Kids’ Club Coordinator, Holiday Activities Coordinator, Seasonal Programme Coordinator, Play Scheme Coordinator, Holiday Camp Coordinator, Childcare Activities Coordinator, Youth Holiday Programme Lead, Holiday Play Leader #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Public Affairs Manager will be a key member of our busy External Affairs Team within the wider Policy and External Affairs directorate.

Reporting to the joint Heads of Public Affairs & Stakeholder Relations, and working closely with communications and public policy colleagues, you will play an essential role in enabling and driving engagement with parliamentary, government, political and sector stakeholders.

You will be politically astute, with experience engaging across Westminster and Whitehall with competent written and communication skills, able to both brief and prepare senior leaders within the organisation for key engagement activities as well as meeting stakeholders independently as appropriate.

Strong organisational, people and project management skills are essential; you will be responsible for managing dedicated key influencing ‘moments’ with stakeholders and partners, such as organising and managing panel events, roundtables, webinars and showcase programme visits. You will also lead the co-ordination and secretariat activity for the Youth Employment Group (YEG), working closely with the Director of Policy and External Affairs as one of the five co-chairs.

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please download the Recruitment Pack.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Director of FP&A | £97,000 - £115,000 | Outstanding Benefits (Defined Pension Scheme, Enhanced Annual Leave, Hybrid Working) | London

For a complex global organisation, we're recruiting a Director of FP&A. This is a significant leadership role driving informed decision-making as well as strategic oversight of all global FP&A, aligning long-term goals with organisational change and transformation. The Director of FP&A will lead the development and consolidation of all group FP&A activities, including 5-year plans, budgets, forecasting, scenario analysis, and executive-level decision-making as well as the delivery of a new FP&A tool, whilst developing and embedding a new TOM. Reporting to the Global Finance Director, this role will drive a culture of high performance and continuous improvement, influencing and supporting global stakeholders during significant business transformation to establish a best-in-class global FP&A function.

Main Duties:

• Leadership of Group FP&A service to Board, SLT, Regions, Business Units and externally
• Leadership across FP&A community, ensuring Global FP&A processes are consistent and that FP&A technology, best-practice, and continuous improvement are key
• Maintain, and enhance MI reporting, ensuring planning system is adaptive to change
• Long Term Financial Planning - supporting the CFO and Global FD in ensuring business trajectory is linked to strategy and organisational goals
• Deliver 5yr financial plans and that analysis and insights are driving decision-making
• Leadership (direct and indirect) to the FP&A community, and work in partnership with the Finance Transformation Programme to establish a new FP&A Target Operating Model.
• Drive continuous improvement, build finance capacity and advise and influence senior stakeholders on FP&A and business decision-making
• Parter with key stakeholders in the UK and globally ensuring FP&A supports business strategy
• Lead the development and implementation of the Global FP&A Processes and Reporting Tools, working closely with the Finance Transformation team
• Champion all global transformation initiatives to dive standardisation of processes, and maximising opportunities to drive efficiency.

Person Specification:

• CCAB Qualified with significant FP&A leadership within complex, global organisations
• Forward-looking, pro-active and with the ability to build high-performing teams
• Comfortable in a highly visible senior role, during a period of significant change
• Ability to build successful relationships at all levels
• Experience operating in international and multi-cultural organisations
• Leadership of change and transformation
• Development and optimisation of SAP and planning tools

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Overview  

At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.   

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.  

The Youth Development Coordinator is responsible for the development and delivery of our youth development programme for young refugees and asylum seekers. 

You will be focused on ensuring our programme activities achieve our outcomes, are in line with our strategy and identify areas for change and development under the direction of the Head of Services. An excellent communicator and skilled at working with partners, you will be key in the implementation and running all of our weekly youth activities, including a Youth Club and Advice and Support Hub working closely with the Youth Development Worker and having oversight of our weekly Young Women’s group. 

As an experienced manager, you will lead our team of skilled youth workers, working alongside the Brent team to provide holistic support to young asylum seekers and refugees in Brent.  

You will prioritise the participation of young people in all activities, ensuring excellent safeguarding by following our policy and protocols, and ensure that we collect excellent data for monitoring and evaluation and to aid our future planning. You will also assist with staff and volunteer recruitment and reporting to our funding partners. 

The Youth Development Coordinator will hold a Designated Safeguarding Officer role at Young Roots for which they will receive full training.

Interview dates:

- First round interviews to take place on 20/05 and 22/05
- Second round interviews for successful candidates will take place on 27/05

As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty. 

Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.

Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued. 

This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.

Who are we looking for?

We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships. 

The ideal candidate will have: 

• Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising. 

• Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.

• Strong planning and organisation skills, with the ability to handle multiple activities simultaneously. 

• Proven record of being results-driven and achieving agreed fundraising targets ad outcomes. 

• Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.

See our Recruitment Pack for the full role description and specification and for more information about the charity.

Location: Home-based within England with regular travel to London and elsewhere in the UK as required 

Interviews: 19 May 2025 (London Office)

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation

Part-time post: pro-rata 2.5 days per week, parental leave cover until December 2025 with possible scope for extension

Spectra CIC delivers peer to peer counselling services across London. The post holder will coordinate Spectra’s LGBTQ+ Youth Counselling Service. This will include the delivery of counselling sessions, client allocations, service development and waiting list management. In addition to liaison with members of the counselling team.

You will have good understanding of the health and well-being needs of young LGBTQ+ people, and an understanding of access barriers in underserved groups within communities.

You will have a good working knowledge of Office programmes including Excel, Word and PowerPoint.

To better serve marginalised communities we currently particularly welcome applications from trans people, people of colour and/or those with key language skills.

The role offers a combination of working online and at Spectra’s office based in South London.

Please complete and return the application form, including the personal statement and diversity monitoring form from our website – we do not accept CVs or incomplete applications.

Financial Controller (Ark and Ventures)

Reports to: Finance Director for Ark and Ventures

Location: Currently operating hybrid working in our West London Office

Contract: Permanent

Pattern: Full Time (standard hours 9am – 5.30pm)

Closing date: 05/05/2025

1st stage interviews: w/c 05/05/2025 (virtual)

2nd stage interviews: w/c 12/05/2025 (in person)

Salary: £60,000 to £75,000 (depending on experience)

About the role:

This is a vital and high-profile role for us and requires a person with strong technical skills and the power of independent thought; meticulous organisational skills and attention to detail; and drive to constantly develop new and improved ways of working. The successful candidate will be a qualified and committed accountant, ready to lead financial control for Ark’s central Finance team.

The Financial Controller will be mainly responsible for ensuring the highest standards of financial control are met across Ark, its subsidiaries and the various external ventures Ark supports. Within this, the role will be responsible for the processing and reporting of financial accounting data for Ark and its related entities, day-to-day cash flow management and compliant statutory returns (including VAT).

The Financial Controller for Ark and Ventures will report into Finance Director for Ark and Ventures. This role is currently operating hybrid working in our West London Office on a permanent basis working full time.

First-round interviews will take place virtually w/c Monday 5th May and second-round interviews will take place in person w/c Monday 12th May.

Key Responsibilities:

• Staff management including training and regular appraisals. The team currently consists of two Finance Officers. Also supporting two business partners.
• Provide up-to-date financial information and technical advice to Ark management and the Venture teams, including cash management.
• Lead the year-end process, including creation of annual accounts for Ark and its related entities (excluding Ark Schools) and overseeing the audits.
• First review of monthly management accounts.
• Take responsibility for the year-end audit and preparation/supervision of draft statutory accounts for the Group and 5 subsidiary entities in accordance with Charities SORP, Companies Act and UK GAAP. Liaise with auditors and ensure timetable and deadlines are met
• Management and oversight of the month-end process to ensure timely period close, including approval of all manual journals posted to the accounting system.
• Review and approval of balance sheets control account reconciliations, including bank reconciliation, petty cash, purchase ledger, staff loans, credit card, and Payroll accounts.
• Responsible for the day-to-day management of the Group’s cash flow and Treasury and preparation of performance reports for the Ark Management Team and Finance and Risk Committee.
• Set-up and maintenance of PS Financials (accounting system) and Concur (invoice and expense system), including maintaining workflows in accordance with the Scheme of Delegation.
• Relationship owner for Lloyds (banker), including set-up of Commercial Banking Online and credit cards in accordance with the Scheme of Delegation. Responsible for maintaining all bank accounts and mandates.
• Responsibility for writing and maintaining finance policies and processes, including the financial Scheme of Delegation, and ensuring these are freely available to all relevant staff.
• Accounts Payable Lead ensuring all suppliers are paid on time. Responsible for processing weekly BACs runs and authorisations in line with the Scheme of Delegation.
• Manage insurance provision for the Ark Group.

Key Requirements:

• Right to work in the UK.
• Professional Accounting Qualification (at least 3-years post-qualification).
• Educated to degree level or equivalent.
• A record of Continuing Professional Development activities.
• Audit experience.
• Hands on experience of producing statutory accounts.
• Experience of VAT, including international and/or construction industry scheme reverse charge, ideally in a charity context.
• Advanced level IT skills and ability to make effective use of standard software packages, e.g., Microsoft Words, Excel, PowerPoint and Outlook.
• Staff management.
• Knowledge of the latest Charities SORP and Companies Act.
• Understanding and/or experience of working across a Group structure with a variety of business activities.
• Exceptional written and oral communication skills, influencing and relationship building skills at multiple levels.
• Self-motivated with excellent time-management skills and the ability to plan, manage and prioritise a varied workload, and to take responsibility for issues through to resolution.
• High attention to detail, proactive, confident, independent thinker and an enthusiastic ‘can do’ attitude.
• Ability to effectively present financial information at the appropriate level.
• Ability to challenge and influence assertively and cooperatively.

Benefits:

• Our hybrid working model aims to offer the best of both worlds, striking the right balance between in-person collaboration and remote working. You will work a minimum of two days per week in our state-of-the-art office in West London allowing you to connect with colleagues, with the flexibility to work remotely, or in the office over the remaining days
• In addition to our current hybrid working arrangements, employees can request to work fully remotely for up to 10 working days a year, whether this be in the UK or abroad
• Our flexitime policy allows you to work your hours around our core hours of 10.00 - 16.00, helping you prioritise your work-life balance and personal commitments
• 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years’ service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays
• Full office closure between Christmas and New Year
• As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to
• Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform
• Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests.

About Us:

Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life. Our network of 39 schools reaches traditionally underserved communities in Birmingham, Hastings, London and Portsmouth. We educate 30,000 pupils and have nearly 3,000 teaching staff across our network. We also incubate and scale innovative ventures, which we roll out beyond our network of schools for the benefit of teachers, pupils and the education system as a whole. Current Ventures include Ark Curriculum Plus, which equips teachers with the subject expertise needed to ensure students succeed, and Ark Start, a growing chain of nurseries offering affordable, high-quality early years education.

Recently, Ark moved to new offices at EdCity – a unique not-for-profit development in West London, in partnership with Hammersmith & Fulham council. EdCity is designed to bring mission-aligned organisations together to focus on improving the lives of children, especially through education. It offers leased offices, a range of venues for training and events, and an innovation hub for the education sector to connect, collaborate and learn together.

Diversity and Inclusion:

We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark’s diversity and inclusion commitments, please click on this link.

Safeguarding statement:

Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants.

Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark’s safer recruitment process, please click this link.

Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.

We have an exciting opportunity for a specialist Domestic Abuse focused Triage & Early Interventions Officer to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. This is a fixed term post until February 2025.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based In Pontypool Police Station however we have currently adopted a hybrid model. As a Triage and Early Interventions Officer you will:

• Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided.
• Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Ensure that support plans are developed with clients where appropriate.
• Maintain accurate and confidential case management records and contribute to monitoring information for the service.
• Provide accurate and timely performance information for internal and external use.
• Work with the client and other statutory and voluntary agencies to address the identified needs.
• Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
• Ensure that all clients are of aware of their rights under the Victim's Code of Practice and the Witness Charter.
• To work alongside a team of staff (and volunteers where applicable) to reflect the diverse community and the needs of the victims, including those with particular vulnerabilities, utilising national and local resources to deliver individual, bespoke services with respect, dignity and sensitivity.
• Comply and keep up to date with data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.
• Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract.

You will need:

• To demonstrate a good understanding and use of the English language both verbally and in writing Strong written and verbal communication skills.
• The ability to undertake impact and risks assessments and identify appropriate support
• Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults.
• The ability to manage a demanding workload and to meet a range of conflicting deadlines.
• The ability to identify, develop and maintain partnerships with all relevant external organisations.
• Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements.
• Able to work effectively as part of a team but also to work independently in a variety of locations without direct supervision.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity funding research into the digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

The role of Helpline Advisor

For several years, Guts UK have provided information, support and guidance to our community over the phone and by email. This year, we’re formalising that service into a professional Helpline and are looking for someone to join our small, talented support team.

During the initial 6-month trial period, the Helpline phone lines will be open Monday to Friday, 10am to 2pm, but this may expand or change later in the year. Queries could be received via phone, email or web-query form.

​As a member of the Helpline team, you will offer on demand information, support, guidance and signposting primarily to enquirers living with, or caring for those with, digestive conditions and symptoms. The support offered will include receiving calls, emails and web form queries from people who are looking for more information about their digestive condition, need to know where they can turn to for support, or are waiting on a diagnosis and need help navigating how to get there. You will provide appropriate information, guidance and signposting to our own information and other external support organisations. As a charity, Guts UK covers all digestive symptoms and conditions, across the whole of the UK, and so no two days will be the same and queries will be diverse and interesting.

The role holder will man the Helpline (alongside others from the team) from 10am to 2pm (with a 30-minute lunch break) and during that time will receive, respond to and appropriately log phone calls, web-queries and emails.

Who we’re looking for?

· Do you want to make a difference every day?

· Do you have resilience & adaptability and thrive in a small, close knit team?

· Are you passionate about customer service and care?

· Do you want to empower people to understand and improve their own health management?

Ideally, we are looking for someone who has already spent time working on a helpline service (even better if it’s a charity helpline service) but we will consider applications from candidates if they have demonstrable customer service, and telephone experience.

Location

The Helpline team have a secure office space in our Huddersfield based office in which they can handle confidential calls and information. This is supported by hybrid working, with team members able to work from home as well.

Please see the attached detail job pack for further information and how to apply. 

Job Title: Mental Health Rehabilitation Worker

Location: In service based in Catford across two sites (SE6 2QB & SE6 3BE)

Salary: £27,000

Shift Pattern: 37.5 hours a week over a rota which can include 12.5 hour shifts (including breaks) Monday to Sunday (Including weekends, and bank holidays) 08:00 - 20:30. We also have a night rota between 20:00 - 08:30 which is not a part of this role but desirable if there is flexibility around working patterns

About the role

We are looking for a Mental Health Rehabilitation Worker to work within our Integrated Community Rehabilitation Service which provides rehabilitation support to residents who face challenges with their mental health, and have been discharged from acute mental health wards to start structured rehabilitation support for 9 months in the community. You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living. This is not a personal care role, but is a role to rehabilitate and empower our residents towards independent living.

The role further includes:

• Supporting residents with taking their correct medication
• Carrying out various health and safety tasks, including reporting repairs and maintenance
• Keeping support plans up to date using our online portal
• Plan and deliver various activities which includes within the service and outside in the local community. This can include days out to museums and other areas of interest by our residents
• Carrying out housing management support including welfare benefits support

The service works closely with a dedicated clinical team provided by South London and Maudsley NHS Foundation Trust (SLAM). The clinical team includes an Occupational Therapist, Psychologist, and Psychiatrist, complimented by a Substance Misuse/Dual Diagnosis worker in our internal team. The Rehabilitation service works with adults aged between 18 and 65, from Croydon, Lewisham, and Southwark. You will be part of a service which offers 24 hour support across 2 buildings in Catford. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About you

We are looking for someone who has a true passion to support those who face challenges with their mental health. You will be able build rapport and trusting relations with others in a professional setting, and able to build positive outcomes. You will be adaptable and flexible in your approach, and understand that each individual has different level and types of support needs, you will be able to flex your approach to suit the needs of our resident groups. You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others.

• You will be able to show empathy and compassion to our residents, and different challenges they face
• You will be able to motivate, and empower others to achieve their personal goals and overcome barriers
• You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily
• You will have previous experience working with people with multiple and complex needs, ideally in mental health
• You will have previous experience in creating co-produced support plans, key working, and care plans
• You will understand the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.