Community project manager jobs in acocks green, west midlands
We are recruiting a Suicide Prevention Officer who is bilingual in Welsh and English to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.
What you will do:
- Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
- Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
- Build relationships and partnerships to expand our reach and influence.
- Support the creation of e-learning and digital training resources.
- Prepare stakeholders for, and debrief them after, suicide interventions.
- Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
- Champion safeguarding, health and safety, and equality across all activity.
To be successful in this role you will have:
- A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
- A recognised training qualification or willingness to work towards one.
- Experience in delivering and developing training programmes and community-based projects in both English and Welsh.
- Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
- Strong relationship-building, presentation and time management skills.
- Professional curiosity, resilience, and a commitment to safeguarding.
- Confidence in working independently and remotely, with ability to travel as required.
Please visit the careers site for the full job description and person specification for the role.
Salary: £30,559 per annum (Scale SCP 18), progressing by increments to £33,366 per annum (Scale SCP 23)
Hours: 37.5 hours per week
Location: Although this role is home based, the applicant should be based in Cardiff due to the regular travel across the area. There is also requirement to travel across the wider area of Wales and West of England.
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: 29th August 2025
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Project Coordinator – Global Citizens’ Assembly
Location: Remote, with occasional travel within the UK (some international travel possible)
Contract type: Full-time, fixed-term (12–18 months with the possibility of extension). UK adjacent hours (with some flexibility)
Reports to: Delivery Manager
Closing date: Wednesday 13th August
Salary: £30,000 - £35,000 per annum, depending on experience
Benefits: 35 days annual holiday + national holidays; 14 annual days medical leave; 3% employer pension contribution; open to flexible working
How to Apply
Please submit a CV and short cover letter outlining your interest in the role and relevant experience.
About the role
Iswe is a social impact foundation dedicated to finding ways to put people at the heart of social and political decision-making to solve some of society’s greatest challenges.
We are seeking a proactive, organised and values-driven Project Coordinator to support the delivery of the Global Citizens’ Assembly. This is a pivotal role, providing core operational and logistical support, enabling Iswe to deliver a high-quality, inclusive, and impactful Civic Assembly as part of the Global Citizens’ Assembly.
You will work closely with the Civic Assembly Delivery Manager and Programme Director, supporting work around governance, research, evaluation and partnerships.
The role holder may occasionally need to work unusually long hours or at inconvenient times (due to the international nature of this project, but we aim to keep this to a minimum). The period when this is most likely will be mid-January to mid-February 2026 (Wednesdays and Saturdays; exact dates to be confirmed).
A note on representation
We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.
Key responsibilities
Operational and administrative support
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Organise cross-team coordination meetings and internal updates with the Programme Director and Delivery Manager.
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Maintain shared calendars, folders, task trackers, and the Civic Assembly delivery schedule in collaboration with the Delivery Manager.
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Provide administrative support for project team meetings, including scheduling, agendas, notes, and follow-up actions.
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Track budgets and delivery-related expenditure with the Delivery Manager.
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Manage contracts, documents, and partner relationship records.
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Support workflow integration across research, evaluation, user research, data, impact, and communications teams.
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Maintain the team’s risk register and act in line with data protection and security policies.
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Act as the primary point of contact for day-to-day organisational tasks.
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Occasionally assist with travel bookings and visa arrangements for partners.
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Assist with other operational or administrative tasks as required and as capacity allows
Governance coordination
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Support the Civic Assembly Team in convening advisory and oversight boards, including scheduling meetings and tracking decisions and milestones.
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Compile documentation for reporting, particularly on governance and process transparency.
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Maintain accurate, timely records of all governance activities, upholding GCA’s commitments to accountability and ‘deliberating in the open’.
Civic Assembly delivery coordination
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Support the Delivery Manager and Programme Director in maintaining the Civic Assembly’s overall project delivery plan, timelines and task tracking.
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Assist the Delivery Manager to develop a delivery plan, workflows, and risk management strategies.
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Lead the implementation of the delivery plan with the supportive oversight of the Delivery Manager and Programme Director.
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Ensure accessibility, inclusion, safeguarding, translation and wellbeing protocols are implemented in practice.
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Coordinate the execution of Civic Assembly sessions, including the scheduling (and possibly hosting) of plenary videocalls, ensure all personnel have access to the videocall links and resources they require to participate.
Coordination and support of global delivery personnel
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Support Regional Leads by monitoring recruitment of Facilitators and Notetakers, helping fill any shortfalls ahead of the Civic Assembly.
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Liaise between the Process Team and delivery personnel (Facilitators, Notetakers, Editors), including scheduling and coordinating training.
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Coordinate Facilitators: Distribute materials, manage schedules and substitutions, and maintain regular communications for logistical updates and motivation.
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Coordinate Notetakers: Convene regular team meetings, maintain ongoing communications, manage schedules and substitutions (occasionally stepping in as a Notetaker), and organise outputs for Editors.
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Provide ongoing logistical support to Facilitators and Notetakers throughout the Assembly.
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Act as a primary point of contact for Regional Leads, ensuring their work is well-supported.
Assembly participant support & engagement
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Support Regional Leads in assessing and addressing the inclusion needs of Community Hosts and Assembly Members, including arranging internet connectivity where required.
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Oversee and adapt participation processes to ensure diversity, accessibility, and wellbeing.
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Coordinate the distribution of materials and resources to Assembly Members via Regional Leads and Community Hosts.
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Monitor and respond to emerging needs within the mini‑public infrastructure, including technical support and pastoral care as necessary.
Research & evaluation coordination
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Support the Research & Evaluation Lead in implementing the project’s research framework and evaluation plan.
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Collate data, insights, and learning from delivery and research teams.
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Assist with drafting and editing sections of the final project report and learning briefs.
Skills and experience
Essential
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At least 3 years of experience in project coordination, preferably in civic engagement and/or non-profit contexts.
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Demonstrated experience managing logistics and operational delivery of complex projects.
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Extremely organised with attention to detail whilst being able to navigate uncertainty and changing priorities.
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Strong problem-solving skills with the ability to manage competing priorities.
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Excellent communication skills – written, verbal and interpersonal.
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Confidence working with a range of internal stakeholders and external partners.
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Proactive and able to spot and execute tasks which may have been missed in planning.
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Ability to work in a fast-paced environment and adapt to changing circumstances.
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Competence in document management, minute-taking, shared drives, and collaborative tools (e.g. Google Workspace, Slack, Zoom, Airtable); extremely competent with Google Sheets and Google Docs.
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Commitment to the values of inclusivity, accessibility, transparency and meaningful public participation.
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Familiarity with safeguarding, data protection, and wellbeing protocols.
Desirable
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Experience working in an international or cross-cultural setting.
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Experience in climate policy, food systems, environmental justice, or related fields.
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Familiarity with digital engagement platforms and hybrid event management.
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Understanding of participatory and/or deliberative democracy methodologies.
About Iswe
We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our work focuses on Citizens’ Assemblies.
Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26 and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives.
Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about data, technology, and making a real-world impact for animals?
AWIP (Animal Welfare Investigations Project) is on a mission to ensure that all animals are protected from organised crime. As we scale our fundraising campaigns and recurring supporter base, we’re looking for a part-time Data & CRM Officer to transform the way we manage supporter data and drive income growth.
We are scaling rapidly — building our membership base, global reach, and digital fundraising channels — and we’re investing in the infrastructure to support that growth.
As part of this journey, we are launching a major CRM transformation project to unify our supporter data, power our fundraising, and deepen relationships with our global supporter community.
You’ll work closely with our Marketing & Communications (MarrComm) team to deliver clean, actionable data for emergency appeals, regular giving campaigns, petitions, and legacy fundraising. Your work will directly help fund frontline rescue operations around the world.
About The Role:
We are seeking a highly motivated part-time Data & CRM Officer to lead the implementation and ongoing development of our new Salesforce CRM and to integrate it with our full digital stack using tools like Zapier.
You will play a crucial role in enabling our small Marketing & Communications (MarrComm) team to access accurate, actionable data for our emergency appeals, recurring giving campaigns, petitions, and legacy engagement.
This is a rare opportunity to build systems from the ground up that will directly support real-world rescues, investigations, and sustainable income generation for animals in need.
Key Details:
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Contract type: 6-month fixed-term (with strong potential to become permanent, subject to KPIs)
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Start date: September 2025
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Location: Remote (Must be UK-based)
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Working hours: 16 hours per week (100% flexible schedule; some occasional overtime may be required to meet KPIs with strong potential to become full-time)
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Salary: £13,957 per annum (pro rata), based on a full-time equivalent of £30,500 (35 hours per week)
Key Responsibilities
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Lead the implementation of Salesforce CRM and ensure smooth migration from legacy systems
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Build and manage data automations using Zapier or similar no-code automation platforms, connecting platforms such as MailerLite, FundraiseUp, Meta Lead Ads, and Stripe
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Ensure all supporter data is accurate, deduplicated, well-tagged, and GDPR-compliant
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Create and maintain segmentation and logic to support targeted campaigns and supporter journeys
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Collaborate with the MarrComm team to deliver campaign-ready data for fundraising and advocacy
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Develop dashboards and reporting tools for real-time performance insights
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Document workflows and integrations to ensure long-term sustainability of systems
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Proactively identify opportunities to improve donor retention, upgrade journeys, and LTV through smarter data use
Essential Skills & Experience
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Strong experience working with CRM systems in the non-profit or charity sector
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Hands-on experience with Zapier and third-party platform integrations
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Direct experience with Salesforce (or another comparable CRM such as Dynamics or Raiser’s Edge)
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Understanding of data hygiene, supporter segmentation, consent management, and GDPR compliance
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Ability to work independently and manage multiple technical tasks simultaneously
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Confidence in working with both technical and non-technical colleagues
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Excellent attention to detail and data accuracy
Desirable
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Experience with MailerLite, FundraiseUp, or similar email marketing and donation platforms
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Familiarity with other automation platforms (e.g. Power Automate, Make/Integromat)
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Experience creating fundraising journeys (e.g. welcome series, upgrade campaigns, reactivation flows)
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Prior experience supporting legacy fundraising or donor segmentation
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A vegan or vegetarian lifestyle and alignment with cruelty-free principles (desirable but not essential)
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Experience working remotely and independently within a small, agile team
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.
The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Monday 11th August 2025.
The interviews will take place in Birmingham on Tuesday 19th August 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
JOB PURPOSE
To improve the provision of consistent high-quality debt advice, enhancing the experience of clients, by working collaboratively with delivery suppliers, to support them in implementing improvement activities, and in assessing and monitoring the quality of debt advice.
To support the implementation and ongoing facilitation of project quality assurance and improvement processes, working collaboratively with the EMMA management team to inform and support contract compliance and performance management activities.
To identify good practice and share learning with delivery suppliers, and across roles within MaPS and across all funded services to support improvement and development of advice services.
KEY DUTIES AND RESPONSIBILITIES
Deliver individual strategic projects/business plan objectives for the team
Work with debt advice providers on an individual basis to improve the provision of consistent and high-quality debt advice, by supporting suppliers to implement improvement activities, and to assess and monitor the performance of their advisers and debt advice service overall to ensure that the quality of debt advice is improved where required, maintained and provided in accordance with regulation, project requirements, best practice, and agreed standards. This includes:
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Working in collaboration with suppliers to make tailored recommendations and providing feedback to improve the quality of debt advice and client experience in a delivery supplier as appropriate, and identify good practice, where applicable
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Measuring and analysing information gathered against risk ratings, quality frameworks and standards and liaising with delivery suppliers to agree improvement action plans using the results of assessments and analysis
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Liaising with delivery suppliers about the practical arrangements required to carry out the monitoring of their work and improvement plans and ensure understanding of the service improvement process
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Supporting, where appropriate, the implementation of any follow on/corrective action following the assessment and /or support visits/file reviews.
Support participants internal and external quality assurance, quality related grant requirements and quality improvement schemes by:
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Ensuring delivery partners and advisers understand the objectives of the service and quality requirements.
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Facilitating the smooth application of the quality improvement process as required by LCALC and/ or the funder including writing guidance documents, regular liaison with the delivery suppliers and answering ad hoc queries.
Project compliance and quality requirements are achieved by:
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Ensuring delivery suppliers have a good awareness and understanding of the quality and service delivery requirements through communications and active involvement in the delivery of EMMA events related to quality improvement.
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Providing support and advice to delivery suppliers and other internal colleagues on the quality requirements and service delivery standards.
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Escalating risks promptly and appropriately.
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Providing support with delivery and quality compliance and performance management activities, including active involvement in performance enhancement plans as appropriate.
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Contributing to the design of monitoring and reporting processes.
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Respond to requests from delivery suppliers for support with quality matters and proactively encourage delivery suppliers to engage with quality improvement activities.
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Ensure that work undertaken reflects and supports equality and diversity.
Support the implementation of best practice systems and processes
Implement best practice systems and processes to ensure the development and improvement of delivery and advice services, including:
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Providing reports and/or data on trends, compliance, and quality.
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Liaising with colleagues to identify key learning points and delivery issues, to inform the development of EMMA.
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Identifying training and development needs within delivery suppliers, and work with colleagues and MaPS to improve the quality of advice services.
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Facilitate the sharing of learning and good practice identified through quality assurance and service improvement across EMMA delivery partners.
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Support delivery partners to maintain systems and processes for service delivery, management and improvement to ensure effective and consistent delivery of the quality of debt advice work.
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Support the development and/or updating of content for information systems.
Maintain expertise and insight
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Manage your own day to day activities to deliver tasks on time and to the required standard while gaining experience of the work of the Quality Team and maintaining expertise in debt advice.
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Be proactive in identifying external and internal contacts to inform activity to improve service delivery.
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Advise managers on recent developments in field of work.
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Undertake research and analysis in field of work.
Contribute to team
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Be an active member of the Quality Team, identifying opportunities for your own development.
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Provide regular updates to the Quality Manager regarding partners quality and processes.
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Contribute to the good and efficient working of the team in delivering against the business plan.
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Work in collaboration with MaPS and its funded organisations, working with other quality roles contributing to key projects, meetings and Supervisor Forums.
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Compliance with LCALC policies and procedures, including health and safety.
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Undertake any other duties as may be reasonably required within the scope of the role.
ADDITIONAL DUTIES AND RESPONSIBILITIES
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To ensure that all duties and responsibilities are discharged in accordance with LCALC’s Health and Safety at Work and other work-related policies and with due regard to the Equality Act 2010 and LCALC Equality and Diversity Policy.
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To comply with LCALC’s equal opportunities policy and assist with its development and promotion within LCALC, and amongst partner organisations.
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To comply with all relevant policies and procedures maintained by LCALC regarding matters such as regulatory compliance, data protection, client care, confidentiality, safeguarding.
PERSON SPECIFICATION – Quality Officer / Central Supervisor
QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE
(1) Expert knowledge of, and proven ability to deliver debt advice, including the diagnosis of relevant issues and remedies.
(2) Up to date knowledge of the key issues of debt advice arising from legislation, regulation, policy, practice and services.
(3) An understanding of compliance monitoring and performance management.
(4) A proven commitment to continuing professional development.
SKILLS AND ABILITIES
(5) Proven ability to monitor and evaluate performance through case checking (conducting Independent File Reviews) and providing supervision and support to aid improvement.
(6) Proven ability to identify learning and development needs and contribute to the development of appropriate learning activities for individuals and groups.
(7) Proven ability to identify service delivery issues affecting quality
(8) Ability to plan effectively and realistically, managing own workload in a busy schedule and working accurately to agreed deadlines
(9) Ability to work on own initiative or as part of a team. Excellent inter-personal and client care skills
(10)Excellent influencing, negotiating and administrative skills.
(11)Excellent interpersonal and communication skills and an ability to build relationships with staff at all levels.
(12)Ability to collate information and write concise reports, including analysing information, identifying issues/risks and making recommendations for corrective action.
QUALITIES
(13) Commitment to initiatives to combat poverty and social exclusion
(14) Energetic and self-motivated
(15) Commitment to equal opportunities
(16) Willingness to accept direction and supervision
(17) Willing and able to work outside office hours from time to time
(18) Commitment to the aims of Leicester Community Advice and Law Centre
OTHER REQUIREMENTS
(19) Must have access to own car and be willing to undertake travel throughout Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.
(20) Willing and able to work remotely and/or from home.
Interviews are currently expected to take place via Microsoft Teams during the week commencing 25th August 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 22.5 – 3 days flexible
Salary £40k FTE
Location: Remote working with some travel for meetings. Based preferably between Birmingham and Manchester.
Contract Type: Permanent
Make a real difference—join a team that’s changing lives.
At Fuel Bank Foundation, we’re united by a shared mission: ensuring no one must choose between heating and eating. Every day, we provide urgent support to people in fuel crisis—offering emergency financial help, expert advice, and long-term advocacy to drive systemic change.
But we don’t stop there. We also invest in our people—because the wellbeing and development of our team is at the heart of our impact. If you’re passionate about delivering meaningful change, this is your chance to be part of something special.
The Opportunity: Change & Improvement Support Lead
We’re looking for a proactive and detail-focused Change & Improvement Support Lead to join our team. In this role, you’ll help drive our transformation agenda—supporting projects that improve operational efficiency, enhance service delivery, and enable us to better serve those who rely on us.
You’ll work closely with the Head of Change & Improvement and colleagues across departments, ensuring projects run smoothly, stakeholders are engaged, and changes are implemented effectively. This is a hands-on role ideal for someone with project and change experience, strong analytical skills, a passion for problem-solving, and a commitment to delivering high-quality, people-first improvements
What You’ll Do:
- Project & Change Coordination:
Support and coordinate a range of change initiatives—maintaining accurate documentation, managing risks, and tracking progress. - Business Analysis:
Translate business needs into clear, practical solutions; develop BRDs; and help ensure the right improvements are delivered. - Testing & Implementation:
Support user acceptance testing (UAT), write test scripts, and assist with rollouts, training, and post-implementation reviews. - Process Improvement:
Map and redesign processes for greater efficiency, clarity, and impact—collaborating with teams to embed change. - Stakeholder Engagement:
Communicate change effectively across the organisation and foster a culture of shared ownership and continuous improvement. - Performance Monitoring:
Help collect and analyse project data, identify root causes of issues, and track success against KPIs and impact metrics.
What You’ll Bring:
- Experience supporting or delivering business change or improvement projects.
- Strong problem-solving skills and a keen analytical mindset.
- Confidence using Microsoft Office (especially Excel) and process mapping tools (e.g., Visio).
- Understanding of project life cycles, change methodologies, and user testing processes.
- A flexible and resilient approach—able to prioritise, adapt, and stay calm under pressure.
- Excellent communication and interpersonal skills—you’ll be someone others trust and enjoy working with.
- A real passion for purpose-led work and a belief in our mission.
Why Join Us?
- Be part of a mission-driven organisation creating real social impact.
- Work with a passionate, collaborative team where your voice is heard.
- Enjoy flexibility, trust, and a strong focus on wellbeing.
- Grow your skills in a supportive, forward-thinking environment.
Ready to help us make the UK free from fuel crisis?
We’d love to hear from you. Apply now with your CV and a short cover letter telling us why you're the right fit for this role.
Fuel Bank Foundation is committed to creating a diverse and inclusive workplace. We welcome applications from all backgrounds and communities and are happy to discuss flexible working options.
Top of Form
Bottom of Form
Purpose of the post
This role will have a particular focus on managing the HDRUK contribution to our partnership with the EPSRC Digital Health Hubs in the South West and Wales (LEAP) and the North West and North Cumbria (NortHfutures) which aim to drive innovation in digital health by promoting knowledge and skills sharing across healthcare, academia and business but there will be opportunities and a requirement to contribute to the wider training offer and strategy. This role is an exciting opportunity to take responsibility for the delivery and monitoring of the innovative learning experiences that make up HDR UK’s training programme.
You would also be expected to help support the wider portfolio of activities such as Workshops, webinars and seminars, research fellowships, academic and summer schools, and many more!
Main responsibilities
You will work in close collaboration with the LEAP and NortHfutures Digital Health Hubs where you will have the opportunity to support the delivery of various Skills and Training Work Packages, and engagement in regular partnership meetings on the Training and Skills programme including Bespoke Digital Health Training, the HDR UK Black Internship Programme and Capacity Building Offers and Events.As well as, supporting securing of funding for hosts, recruitment of host organisations from amongst the Hub partnerships, delivery of funding awards for hosts, recruitment of interns for positions with hosts.
Essential Criteria:
- The role would be suitable for someone with a strong interest in digital technologies and their use in health and social care. Also, have an interest in research training development across different career stages and sectors.
- Bachelor’s degree or equivalent experience preferably in science.
- Demonstrate enthusiasm and interest in recent innovations in digital technologies particularly in health and social care.
- Demonstrate an understanding of or experience in academia, the NHS and social care sectors.
- Possess a passion for developing training initiatives to support life-long learning,
- Excellent communicator with the ability to engage a variety of audiences and stakeholders.
- Curious, original and inspirational thinker.
- Project/programme management experience with advanced planning skills and a strong execution orientation.
- Excellent problem-solving skills
- Ability to manage multiple internal and external stakeholders.
- Ability to prioritise and focus on material issues. In-depth knowledge of training and education, learning design, and blended learning
Applicants from a scientific research background who are seeking to move into science research strategy, support and/or administration for the first time would be especially welcome to apply. Full-time secondments are actively encouraged.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Place of work: Remote, but some travel to Central London (minimum once per month)
At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation.
We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report via our website.
We are seeking a passionate and proactive Impact and Data Coordinator to join our small but dedicated team at Media Trust. In this role, you’ll work closely with and report to our Digital Manager to support the delivery of our digital strategy and improve how we track and measure our impact. You’ll help maintain and enhance our digital tools, particularly Salesforce, and use data insights to improve how we engage with charities, volunteers and under-represented talent. We’re looking for a technically minded problem-solver with strong communication skills and a passion for using digital systems to support monitoring, evaluation and learning.
Key Responsibilities:
Data collection and analysis:
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Support programme managers to collect, manage and analyse data
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Create and maintain Salesforce reports and dashboards, contributing to a culture of data literacy and data-driven decision-making across Media Trust staff
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Produce KPI reports and insight briefings for senior leadership
CRM management (Salesforce):
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Maintain and improve Media Trust’s Salesforce CRM
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Maintain and improve the quality and integrity of Media Trust’s data in accordance with GDPR
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Work with all teams at Media Trust to maximise their engagement with Salesforce and provide relevant training
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Be the day-to-day person handling routine tasks with Media Trust’s web and CRM agencies to progress issues and improvements on the website and our CRM
Monitoring and evaluation:
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Use Salesforce to track and report on programme KPIs across teams, including diversity, equality and inclusion
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Assist in developing our systems and processes to support innovation through data and insight
Project support:
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Support our Digital Manager to deliver our digital services for both staff and Media Trust’s beneficiaries
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Support with ad hoc digital-related tasks that arise
Key Skills and Experience:
We don’t necessarily expect you to have any specific qualifications for this role; instead, we’re seeking someone who can demonstrate the following skills.
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Demonstrable passion for digital, with two to three years’ experience in digital or a related field
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Excellent organisational skills, with the ability to prioritise tasks, manage multiple projects, and meet deadlines
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Strong problem-solving skills and initiative, with a proactive approach to identifying solutions and improvements
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Strong interpersonal skills, with the ability to communicate changes effectively, embed them across the organisation, and gather feedback from stakeholders
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Experience using admin tools within a CRM and website CMS (ideally Salesforce and WordPress), with confidence in learning new digital tools
Desirable
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Familiarity with tools such as Google Analytics, Eventbrite, Zapier and SharePoint
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Proficient in working with large data sets, data cleansing and using Microsoft Excel with strong attention to detail
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Experience in monitoring and evaluation, including the collection of data and using it to support impact reporting and inform decision-making
Please see the full job description attached.
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team. In return we offer:
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Remote working with a monthly co-working allowance
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30 days annual leave (plus bank holidays)
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Flexible First employer
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Opportunity to work flexible hours
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Pension contributions
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2 volunteer days each year
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Opportunity to attend up to two Media Trust Open Courses each year at no cost to you
If you are interested, please submit your application by midnight on 17 August. We are using Anonymous Recruitment to reduce bias. Interviews will be in the week commencing 1 September.
The team at Media Trust is committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact us.
We believe in the power of the media to change lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role profile
Job Title: Advice Services Manager
Responsible to: Chief Executive Officer
Immediate reports: Welfare Benefits Team Lead, Training Lead, Supervision Lead, Debt
Caseworkers, Energy Advisor.
Hours: Full time – 36 hours
Salary: £26,994 – £28,922 dependent on experience
Main Purpose of Job
· To be responsible for the delivery of all aspects of our advice services via telephone, email/web, in person and at outreach venues.
· To line manage team leads, debt caseworkers and the energy adviser and support them in achieving high standards of accessible advice services.
· To oversee the use of our volunteer adviser resources to cover each of our advice channels in the most effective way.
· To liaise with the training lead to ensure we have sufficient, well trained volunteer advice resources to deliver our service.
· To ensure cover for Advice Session Supervisors when needed
· To provide training, guidance and support on client records, telephone channel and quality standards
· To design and implement improvements to our advice processes based on best practice, leading and gaining buy-in from team members as necessary.
· To be overall responsible for the quality of our advice in line with our Quality of Advice framework and IFR’s to drive the organisation towards excellence in quality.
· To be responsible for Debt technical supervision and carry out continuous professional development activities and duties within the organisation.
· In maintaining quality, you will need to inspire and motivate your team and provide focussed individual support where necessary to achieve internal and external quality and KPI standards
· To drive a culture of continuous workforce development where a rigorous but supportive approach is adopted
· You will identify the best quality tools and execute investigations/analysis to improve workforce competency and quality across the organisation, and support our brand reputation
· Monitor and track performance progress of the service and of individuals against targets, achievement of deadlines and support staff as appropriate
· To undertake regular team meetings in line with the organisation’s quality expectations
· To undertake regular formal supervisions and review meetings
· Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best
· Encourage good teamwork and lines of communication between all staff and volunteers
· Ensure the core contracts are appropriately staffed at all times to achieve the expected standards and targets.
Debt Advice giving
· Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
· Use appropriate resources to find, interpret and communicate the relevant information to clients.
· Research and explore options and implications so that clients can make informed decisions.
· Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
· Negotiate with third parties such as statutory and non-statutory bodies as appropriate.
· Ensure that all work conforms to the organisation’s office manual and the Advice Quality standard / other funding requirements, as appropriate.
· Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.
· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
· Take ownership for monitoring own workload e.g. proactively reviewing progress on current cases, outcome of completed cases and quality control.
· Be a DRO approved intermediary.
Research and Campaigns
· To ensure the advice team contribute to the development of social policy in line with our business plan
· To assist with social policy work as required by the organisation
Management duties
· You will be accountable and responsible for delivering the service delivery related objectives and outcomes from the organisation’s Business Plan and service-related KPIs.
· Prepare and issue reports as required for the CEO, funders and partners, attending meetings as required to present findings and recommendations
Learning and professional development
· Keep up to date with legislation relevant to the role, trends, ideas and thinking
· Attend and actively participate in regular support and supervision sessions and appraisals with the Chief Executive Officer
· Identify own learning and development needs and plan to meet them.
Administration
· Ensure that detailed records for the purposes of information retrieval, statistical monitoring and report preparation are maintained and developed
· Produce comprehensive, analytical and developmental oral and written reports on the work of the service as required.
Other Duties and Responsibilities
· Undertake advice work as required, including supporting contracts and projects outside of the generalist service.
· Support with the efficient and effective use of Casebook, gathering, storing and analysing data and contributing to the reporting processes for services, projects and contracts.
· Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed.
· Ensure that work reflects and supports the Citizens Advice service's equity, diversity and inclusion strategy.
· Develop and maintain effective admin systems and records relevant to the role.
· Act as key holder and open or close the building when necessary.
· Attend regular internal and external meetings relevant to the role and to services at outreach locations.
· Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.
· Abide by health and safety guidelines and share responsibility for own health and safety and that of colleagues; taking particular account of this at outreach and shared locations.
· Identify own learning and development needs and take steps to address these.
· Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
· Ensure all data protection and GDPR requirements are adhered to in all work for which the post is responsible.
· Demonstrate commitment to the aims and policies of the Citizens Advice service
· Encourage staff to understand the importance of our Equality, Diversity and Inclusion strategy, implement the strategy, and act as a role model for EDI, including challenging any inappropriate comments or attitudes.
· Attend relevant internal and external meetings as agreed with your line manager.
· Take personal responsibility for your own actions and for sorting out issues or problems that arise.
· Review and make recommendations for improvements to the service.
· Comply with all Citizens Advice information assurance guidelines.
· Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.
· As directed by the CEO, carry out other duties within the scope of the post to ensure the effective delivery of the service
A local charity providing free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
The client requests no contact from agencies or media sales.
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
This critical role will drive our social media activity at a national and local level. This will be achieved through ensuring targeted messaging is of a high quality, is insight-led and will inspire action as well as support the people we help and attract new audiences. You will have:
- Experience of developing engaging content for owned social media, driving channel growth, measuring key metrics to inform performance and innovation.
- Experience of working with defined budgets to create paid plans and strategies. Reaching defined target audiences driving new people to our owned channels.
- Experience of moderating user generated content that can at times be challenging from the perspective of its unpleasant nature and in volume.
Hours: Full-time, 35 hours per week.
Contract: Permanent.
Location: Remote with a need to travel as the role requires.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 5 August 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Co-Director
Status: Fixed Term Contract for 12 months
Location: Home based in London area
Report To: Founder of The Black Economists Network
Hours: Part Time – commitment of 8 hours per week which must include at least 4 hours on Fridays
Salary: Based on experience; £23- £25 per hour.
Full time salary £45,000-48,100 per annum:
Pro-rata’d to £9,568-10,400 per annum
Benefits: Pension, holiday scheme
About us:
The Black Economists Network (TBEN) is a dynamic and progressive organisation dedicated to fostering a supportive and inclusive community for professionals and students of African and Caribbean descent in economics and related fields. We provide a platform for networking, collaboration, idea sharing, and mutual support. Additionally, TBEN aims to address the underrepresentation of Black individuals in economics and related fields by partnering with other organisations to drive diversity strategies and increase the visibility of Black economists.
Do you:
- Have a passion for our mission and have a commitment to social impact?
- Proven leadership or management experience
- Have the drive and experience to help us to develop our long-term strategy?
- Have strong decision making skills?
- Think strategically with the capability to develop and execute strategy, especially related to economic policy or research
- Enjoy working with people from a range of different backgrounds?
- Want to make a difference?
Would you
- Like to be part of an organisation that is striving to increase the visibility of Black economists?
- Be comfortable dealing with legal, financial and regulatory requirements?
Are you:
- An inspirational leader with lots of proven experience managing a team from an analytical, research or policy focused environment?
- A strong communicator who can break down barriers and build relationships?
- An engaging public speaker who can represent TBEN in front of a variety of audiences
- An experienced people manager who can build a successful, collaborative and supportive team environment?
- Flexible and adaptable and happy working in a range of different environments?
If so, this is the role for you……..
The opportunity:
We are looking for a Co-Director to join the team and be responsible for the overall leadership and strategic direction of the organisation. The successful candidate will work with the Founder and stakeholders to ensure that TBEN fulfils its mission, but also ensuring that it maintains financial sustainability and delivers impactful programs.
This is a brand new role for TBEN and we are looking for someone who can join us and make a real difference to what we are able to deliver.
If you have:
Essential:
- Proven experience as an Economist or a field related to economics and related fields;
- Proven experience as a people manager who has recruited, nurtured and developed a successful team;
- Proven leadership and management experience
- Clear experience managing budgets, understanding funding cycles and financial reporting
- Excellent communication and relationship building skills;
- An in-depth understanding of – and a passion for – promoting diversity and inclusion;
- Experience of working collaboratively and making strategic decisions;
- Excellent organisational skills, multi-tasking and prioritising across multiple projects
- A minimum of a Degree in Economics or closely related within the economics field or relevant transferable qualification in Economics
- Commitment to TBEN’s mission; a deep understanding and passion for promoting racial equity and economic empowerment within Black communities
- Right to work in the UK.
Desirable:
- Organisational experience within a non-profit organisation, think tank or research organisation or an organisation focused on economic development or social justice
- Fundraising or partnership experience
- Experience securing grants
- Building strategy partnership
- Public speaking
- Strong financial acumen and understanding of non-profit funding models;
- Experience in event planning and management;
- Experience of working in the charity sector;
- Economics related qualification.
Does this sound like you? We would love to hear from you.
We encourage applications who may not have followed a traditional route into economics, but bring relevant lived experience, insight, or transferable skills that align with TBEN’s mission
Closing date: Monday 11th August 2025
Be the spark that connects and uplifts multi-faith chaplaincy work across the UK for people leaving prison. Use your digital skills and people passion to make real impact.
This is more than just a job—it's a unique opportunity to support life-changing work in prisons and communities by encouraging, equipping and linking the amazing people delivering community chaplaincy. The Community Chaplaincy Association (CCA) brings together over 30 independent projects across the UK who support people leaving prison.
As our Encourager and Connector, you’ll build warm, supportive relationships with projects and chaplains, helping them feel seen, heard and empowered. You’ll also use your confident IT and communication skills to improve how we share stories, best practice and resources—whether it’s through a lively newsletter, a well-run Zoom gathering, or an engaging bit of social media.
You’ll work closely with our small but passionate team to spot opportunities, respond to needs, and ensure our members feel truly connected to a shared vision of restorative, faith-informed community.
Who we’re looking for:
A naturally warm and organised person with a heart for people, an understanding of faith-based work (including multi-faith contexts), and a real flair for using digital tools to make things happen. You don’t need to be a chaplain—but you do need to believe in the power of hope, second chances, and supportive relationships.
If you're looking for a flexible, meaningful role where your relational and digital skills can make a real difference, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Delivery Officer (North)
£32,000-£34,000 (dependent on skills and experience) plus generous benefits
Location – Home-based with regular travel across a designated region and to our offices as required
We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.
To help us with this important mission, we are looking for a Delivery Officer for our North Region (covering Cheshire FA, Cumberland FA, Durham FA, Lancashire FA, Liverpool FA, Manchester FA, North Riding FA, Northumberland FA and Westmorland FA). As a Delivery Officer, you’ll play a key role in supporting the successful delivery of capital projects across a defined region – including 3G pitches, pavilions, grass pitch improvements, PlayZones and more. You’ll work closely with applicants and colleagues across the Foundation to help turn project ideas into reality, from early pipeline stages to pre-award.
You’ll provide first-line support to applicants, coordinate project records, and contribute to grant assessments – ensuring each project meets our standards and supports our strategic aims. If you’re someone who’s confident working independently but thrives in a team environment, we want to hear from you.
About the Football Foundation
Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.
Our goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.
What are we looking for?
Someone with hands-on experience supporting or delivering capital projects, grants, or community programmes—ideally within a grassroots sport or community setting. You’ll have a solid understanding of the challenges faced by local clubs and organisations, and a passion for helping them succeed. Strong written and verbal communication skills are essential, along with the ability to produce clear, concise reports to support decision-making. Confident using Microsoft 365 tools and managing project records digitally. We’re also looking for someone who can effectively plan and prioritise a busy and varied workload, and who thrives in a collaborative team environment while building positive relationships with a wide range of stakeholders.
For full details of the role and requirements, please download our recruitment pack below.
What can we offer you?
The salary band for this role is £32,000 - £34,000 per annum, dependent on relevant skills and experience.
You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets.
We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.
Equality and Diversity Commitment
The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.
The closing date for applications is: Wednesday 20 August 2025 at 09:00am
First-stage interviews will be via MS Teams and are currently scheduled for w/c 25 August 2025.
Second-stage interviews are currently scheduled for w/c 1st September 2025 and will be held in-person at our offices, Wembley Stadium.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
Over the coming year, The Drive Partnership is looking to review, update, and design new training to offer to The Drive Project workforce. To lead this work, we are recruiting a Drive training team made up of a Senior Training Lead, Training Lead and Training Coordinator.
This role offers a unique opportunity to support the upskilling of The Drive Project workforce and advance The Drive Partnership’s mission to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm.
Hours: Full-time, 37.5 hours per week.
Contract: Fixed term until March 2026 with potential for 12-month extension to March 2027 - pending funding confirmation.
About Drive
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9am on Tuesday, 5th August 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reference Number: V550
Job Title: Communications Officer
Location: Remote with travel around the UK required
Contract Type: Permanent
Hours: Full-time (35 hours per week)
Salary: £30,000
DBS/PVG: Basic
Job Family: 4
Line Manager: Head of Brand and Communications
Closing Date: 12 August 2025
Start Date: As soon as possible subject to notice periods
Interview Dates: Week commencing 25 August 2025
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. We’re looking for a creative and people-centred Communications Officer.
About the role
We are looking for a creative and proactive Communications Officer to join our small but dynamic Brand and Communications Team. This role requires a basic DBS/PGV check. Our team plays a key role in supporting the work of Volunteering Matters across the UK, ensuring that the impact of our projects, staff, and volunteers is shared widely with both internal and external audiences. This role is an exciting opportunity for someone who enjoys storytelling, engaging with diverse audiences, and amplifying the voices of communities and volunteers.
A core focus of this role will be getting to know the incredible work happening across the UK, collecting updates from our projects, and sharing these stories with key stakeholders. As part of our friendly team, you will also have a specific focus on supporting internal communications and content creation to ensure our messaging is clear, inspiring, and reflective of our mission. Our volunteers and the people we support are at the heart of everything we do, and we are looking for someone who shares our strong commitment to these values. A belief in the power of communities and a desire to champion volunteers of all ages and backgrounds is essential for this role.
Key tasks include:
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Support the development and execution of a comprehensive internal communications strategy that drives colleague engagement and strengthens a unified organisational culture aligned with strategic objectives.
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Develop and disseminate impactful, timely, and relevant internal communications content that resonates with colleagues across the organisation.
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Provide operational and administrative support to the Brand and Communications Team to enhance our efficiency and reach.
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Monitor and evaluate the effectiveness of internal communications efforts through rigorous analysis of feedback, metrics, and data insights, leveraging findings to refine and optimise strategies at a national level.
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Collaborate with cross-functional teams to ensure all internal communications initiatives reflect and reinforce the organisation’s core values, mission, and strategic vision.
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Provide guidance, training and support to various departments in crafting effective internal communications materials, ensuring consistency in tone, style and branding.
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Create inspiring and straightforward stories with a focus on powerful imagery and video content.
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Work closely with communications colleagues in the #iWill Movement to champion youth social action.
About you
You’ll be a creative and thoughtful communicator who enjoys working collaboratively and is passionate about people’s stories. You’ll bring a strong visual eye, great interpersonal skills, and a commitment to ethical storytelling.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.