Community relationship manager jobs in catford, greater london
Age UK's award-winning Individual Marketing team is currently recruiting for a Senior Direct Marketing Executive to join our acquisition sub-team. This role is responsible for ensuring we acquire new donors to the charity via multiple offline channels including TV, flyers, door drops and face to face.
As a Senior Direct Marketing Executive, you will be responsible for delivering successful offline campaigns with the primary intention of acquiring new financial donors to Age UK. We're looking for someone with experience delivering and managing direct campaigns to budget, with a keen interest in testing campaigns with a view to enacting changes based on findings. You will need to be comfortable liaising with external suppliers including creative agencies.
For a more exhaustive list of responsibilities, please read the job description below.
This role offers hybrid working between home and London (EC3N 2LB). Currently the Fundraising team attend our office near Tower Hill every Thursday, so you would be expected to do the same. Age UK does not pay travel costs to the office.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Proven successful experience in cause driven acquisition direct marketing. A, I
Proven experience of managing media planning and buying for multi-channel acquisition campaigns. A, I
Proven successful experience of managing large complex direct marketing print campaigns. A, I
Proven successful experience of budget management. A, I
Proven successful experience of managing internal and external stakeholders through various processes including sign off. A, I
Skills and knowledge
Proficient in the use of MS office applications, particularly Excel and Word. T
Numerical and analytical skills. T
Project management skills. A, I
Personal attributes
Ability to work on own initiative and be a self-starter. A, I
Communication and interpersonal skills with the ability to work with people at all levels. I
Build great working relationships with internal teams to encourage a culture of collaboration. I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Proven experience of recruiting new supporters via face-to-face campaigns. A, I
Proven successful experience of editing and proofing copy. A, I
Personal attributes
emonstrate empathy and understanding for the issues facing older people. I
What we offer in return
Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Excellent pension scheme, life assurance, health cashback plan and EAP
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Blue Light Card Scheme
You Did It Awards – recognition awards from £100-250.
Additional Information
* The role may involve occasional travel, including some overnight stays. Currently the Fundraising team attend our office near Tower Hill every Thursday, so you would be expected to do the same. Age UK does not pay travel costs to the office.
* This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role.
* In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Directorate: Marketing, Education, Events and Membership
Reports to: Marketing and Communications Manager
Salary range: £33,457 - £38,250 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)
Job Purpose
Help shape the voice of rheumatology and make a difference to people living with rheumatic conditions. We’re looking for a creative and proactive marketing and communications professional to join BSR. The post-holder will support the planning and implementation of marketing and digital campaigns for a wide range of BSR projects, connecting us with our community. Managed by the Marketing and Communications Manager, the role is responsible for planning and building powerful marketing emails and newsletters in Dotdigital, creating digital assets, running social media content, running paid campaigns, and providing performance reports and insights. The role also includes updating website content, advising on SEO and user experience, and using analytics to support data-driven decision-making. Whether it’s promoting an event, launching a research initiative, or raising awareness of vital issues, your work will help us reach and inspire the right audiences.
Main responsibilities
- Plan and deliver imaginative marketing campaigns and social media activity to support excellence in rheumatology and support better care for people with rheumatic conditions.
- Manage content requests and workflows; create and publish meaningful copy and visuals across digital channels.
- Build and schedule email campaigns and newsletters, using audience segmentation, automation, and testing to improve engagement.
- Maintain and update website content, ensuring strong user experience and search engine visibility (SEO).
- Turn data into direction: Monitor and report on campaign and social media performance using analytics tools; provide insights to inform strategy.
- Design or coordinate creation of marketing assets, ensuring alignment with brand guidelines.
- Support lead generation initiatives and contribute to cross-functional projects with marketing expertise.
- Write and edit content with purpose, across formats including blogs, newsletters, reports.
- Stay informed on competitor activity and sector trends to inform campaign planning and innovation.
- Collaborate with colleagues to support the organisation’s wider communications and engagement objectives
General
- Flexibility, proactive approach to work and willingness to take on occasional duties deemed reasonable for the role and circumstances.
- Occasional travel and ability to work out of normal office hours when necessary is expected including attendance and overnight stays at BSR conferences and events.
Person Specification
- Scheduling and writing content including briefs for agencies
- Creating assets for digital channels using design programmes such as Adobe Creative Cloud
- Planning and building newsletters and email marketing automations
- Supporting SEO through keyword research, content optimisation, and link strategies
- Using analytics tools (e.g., Google Analytics, social media insights) to evaluate campaign performance
- Supporting paid social media campaigns or advertising activity
- Working with a CRM system to segment audiences or support campaign planning
- Competency with website CMS management and understanding of UX/UI best practice
- Lead generation techniques and programmes desirable
- Strong ability to work with multiple deadlines and adapt to changes
Inclusion and diversity statement
BSR is committed to encouraging inclusion, equality and diversity among our workforce, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010.
We want a working environment free of all of the above, where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all BSR employees to champion and live our values through their work at every opportunity.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
Help us speak up for Scotland’s seas
Open Seas is a small, ambitious, and fast-growing environmental charity on a mission to protect and restore marine life around Scotland. We expose harmful practices, challenge bad policy, and work alongside fishers, communities and scientists to bring our seas back to life.
We’re looking for a dynamic Head of Communications to lead our external communications, shape compelling campaigns, and help us punch far above our weight.
Why join us?
We are a team of eight and we spend a lot of time out on the water and along the coast investigating damage, gathering evidence, filming, photographing, and engaging people face-to-face. We own a boat and do our own fieldwork. We take pride in turning complex science and policy into clear, motivating messages that cut through to media, decision-makers and the public.
You will work closely with our Director and Operations Lead as part of the senior management team bringing creative leadership and strategic direction to our comms team. This is your chance to help shape an organisation with growing public influence, strong legal wins, and a track record of impact in one of the most important environmental issues in Scotland, and the rest of the UK.
Who we’re looking for
We are looking for a natural storyteller and strategic thinker. You know how to land a headline, write a great campaign plan, and build lasting relationships with a range of people (journalists, supporters and other stakeholders). You will be comfortable translating science into tweets and research into narrative. You care deeply about nature, especially life under the waves.
You might have worked in campaigns, public affairs, journalism or the charity sector. You may have led a team, or be ready to step into a leadership role. Most of all, you want to make a difference.
What is the role?
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Lead all external communications across the organisation
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Develop and deliver bold, values-led campaign comms
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Manage and grow communications staff and freelancers
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Shape our digital presence, media strategy and brand
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Collaborate closely with our campaign, legal and research teams
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Help us grow our reach, profile and impact
What we offer
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A flexible, friendly and passionate team
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Opportunity to shape a growing organisation
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Meaningful work with real-world impact
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Time outdoors from field investigations to coastal storytelling
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Remote and flexible working, with travel across Scotland
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Supportive, collaborative environment with space to lead
To apply, please submit your CV and a short covering letter explaining why you’re the right fit for this role by 25/07/25
Please note we are unable to consider application without a covering letter
We welcome applicants from all backgrounds and communities. If you’d like to chat informally before applying, please get in touch.
We investigate threats to our seas, conduct research, and campaign for sustainable fisheries.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Regional Volunteer Team Lead
Location: Remote in South/South East England
Job Type: Fixed Term Contract (18 months) which may be extended
Full-time Salary: £33,000 + car
About the Role: We are seeking a dynamic individual to provide inspirational regional team leadership for this designated Region and their volunteers. In this role, you will drive the delivery of outstanding member benefits and sports/leisure events at a local level using local insight. You will lead your Region through a period of change and the role is expected to evolve with the exciting transformation work we are currently undertaking across the organisation. With this in mind, the current responsibilities listed below may change as the transformation work progresses.
Responsibilities:
- Support volunteers and colleagues to plan, create and deliver a local program of events aligned with CSSC's strategy, mission, vision, and values.
- Ensure adherence to operating processes, framework, and legislation.
- Collaborate with colleagues and volunteers to organise a variety of inclusive events and activities across the Region based on data driven insight, with the aim of attracting new and existing members to CSSC.
- Foster effective networking and collaboration across the team, champion best practice and seek out new ideas and ways of doing things.
- Attract, recruit and induct new volunteers to ensure excellent service provision for our members.
About You:
- Effective time and workload management skills.
- Resilient and flexible with the ability to work under pressure.
- Strong relationship building and management skills.
- Ability to work independently and collaboratively within a team.
- Personal drive and enthusiasm with a positive attitude and a desire to succeed.
- Committed to continuous improvement.
Key Skills & Experience: Essential
- Minimum of 3 years relevant volunteer or event management experience.
- Good working knowledge of MS Office including Word, Excel and Outlook.
- Effective written and verbal communication skills.
- Full UK driving license (travel required).
Desirable
- A relevant degree or professional qualification in volunteer/event management or community development (not essential but advantageous).
- Experience of building and working with high-performing teams.
- Working knowledge of CRM and digital Event Management Systems.
What We Offer:
- 24 ½ days annual leave + Bank Holidays.
- Free CSSC Membership.
- 90 minutes of wellbeing time per week.
- Flexible working arrangements.
- Excellent company pension schemes.
- Training and Development opportunities.
- Access to Employee Assistance Programme.
About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Job Purpose
The Senior Mental Health Support Worker will provide time-limited, one-to-one emotional and practical support to individuals experiencing low to moderate mental health challenges, including those with complex needs. This role involves conducting initial referral needs and risk assessments, developing personalised support plans, and delivering face-to-face, remote, and, in rare cases, home-based support.
The postholder will also take a lead role in supporting and supervising 1-1 Support Buddy volunteers, ensuring they are well-trained, supported, and delivering high-quality interventions. Additionally, the role requires managing complex cases, offering tailored interventions, and collaborating with multi-disciplinary teams to ensure appropriate care pathways are in place.
The successful candidate will be a compassionate and skilled professional with a strong commitment to empowering service users, improving mental health and well-being, and ensuring individuals receive the right support at the right time.
2. Main Duties and Responsibilities
Client Assessment and Support Planning:
- Conduct initial referral needs and risk assessments to determine service user requirements and level of need.
- Develop and implement personalised support plans, setting clear and achievable objectives.
- Monitor progress and carry out regular reviews to assess changes in need and update plans accordingly.
One-to-One Support (Including Complex Cases):
- Deliver time-limited one-to-one support (up to 12 weeks per service user).
- Provide emotional support, listening skills, and practical advice on coping strategies, problem-solving, and decision-making.
- Work with individuals experiencing complex needs, offering tailored interventions and adapting support accordingly.
- Provide crisis intervention and risk management where necessary.
- Support service users to access appropriate community-based interventions and ongoing mental health support.
Volunteer Supervision and Coordination:
- Support, supervise, and coordinate 1-1 Support Buddy volunteers to ensure effective service delivery.
- Provide training, guidance, and structured supervision to volunteers, ensuring they feel confident and well-equipped in their roles.
- Conduct regular check-ins with volunteers, addressing challenges and providing necessary support.
- Ensure volunteers are appropriately matched to service users based on needs and skills.
Referral and Collaboration:
- Refer service users to specialist services, community resources, and crisis intervention where needed.
- Work collaboratively with the Health and Wellbeing Manager and Service Navigation Lead to ensure seamless service provision and clear referral pathways.
- Establish strong working relationships with external agencies, statutory services, and voluntary organisations to enhance support options for service users, particularly those with complex needs
Monitoring, Evaluation, and Administration:
- Maintain accurate and confidential records of service user interactions, support plans, and progress.
- Collect and report outcome data to measure service effectiveness, including impact on complex cases.
- Support the monitoring and evaluation of service delivery, ensuring continuous improvement.
- Contribute to quarterly reports and service performance reviews.
3. Person Specification
Essential Experience & Knowledge
- Experience in related support role (e.g. mental health, social care, or related)
- Strong interpersonal and communication skills, with the ability to build rapport and establish trusting relationships.
- Experience conducting needs and risk assessments and developing support plans.
- Ability to provide effective emotional support, using active listening and trauma-informed approaches.
- Experience providing supervision /support, ensuring high-quality service provision.
- Strong organisational and time management skills, with the ability to prioritise workload effectively.
- Ability to work independently and collaboratively as part of a multi-disciplinary team.
- Commitment to confidentiality, safeguarding, and professional boundaries. Strong leadership and organizational skills.
- Excellent communication and interpersonal skills.
- Experience in mental health or social care.
- Discretion.
Desirable Skills and Experience:
- Experience in volunteer management.
- Strong IT skills, including proficiency in Microsoft Office and Experience of
- Experience in crisis intervention and risk management, particularly in complex cases.
- Knowledge of local mental health services and support networks.
- Experience in monitoring and evaluating service outcomes. Knowledge of local mental health services and support networks.
- Qualification in mental health or social work.
Qualifications:
- NVQ L3 qualification (or Equivalent) mental Health or relevant support related field
Specialist Skills/ Ability/ Knowledge
- Ability to solve problems and make sound decisions to support others in a fast-paced environment.
- A commitment to diversity, equity, and inclusion, with a passion for advancing social justice and mental health equality.
- IT is proficient particularly within Microsoft 365 environment
Communication
- Effective communication and interpersonal skills (written, oral, digital)
- Ability to communicate appropriately with a wide range of people and build relationships and engage with stakeholders and colleagues at all levels.
Personal Qualities
- Able to build strong working relationships
- Passionate about mental health and committed to supporting individuals to achieve their goals.
- Empathetic and compassionate, with a non-judgmental approach.
- Resilient and adaptable, with the ability to manage challenges effectively.
- Proactive and solution-focused, with a strong sense of initiative.
- Committed to equality, diversity, and inclusion in all aspects of service delivery
4. Application Guidance for Candidates
Thank you for your interest in applying for a role at Mind in Kingston. Before applying, please ensure you carefully read the application pack, particularly the job description and person specification, to understand the requirements of the role. To be considered, please submit the following documents:
- Your CV – This should outline your relevant experience, qualifications, and key achievements. Please ensure your full name & contact details are included.
- Confirmation of Right to Work in the UK – All applicants must provide evidence of their legal right to work in the UK. This may include a passport, visa, or other official documentation. This will be requested at Interview.
- References – Please provide details of two referees, including their name, job title, and contact information. References will only be contacted if you are successful following the interview stage.
- Please respond to the four application questions listed below - (A cover letter is not required, and no supporting statement is needed)
- What specifically attracts you to this role with Mind in Kingston? (max 200 words)
- This role will involve working in situations where safeguarding concerns may arise. Can you describe a specific instance where you identified a potential safeguarding issue involving a vulnerable individual? What actions did you take? (max 200 words)
- Please tell us about a time that you have supported an individual whose needs were changing. How did you adapt how you worked with that person? (max 200 words)
- Tell us about a time you supported or guided another person in their role or responsibilities. This could include formally supervising someone, mentoring, coaching, or helping a peer or colleague. What did you do, and what was the outcome? (max 200 words)
As we work with vulnerable adults, all successful applicants will be required to undergo an Enhanced DBS check before starting their role. You will be asked to provide identification such as a passport, driving license, and/or utility bill as part of this process.
Applications and interviews timeline:
Applications closing date Tuesday, 29th of July 11:59pm
Interviews will take place on Tuesday 5th of July & Thursday 7th of July
Please ensure all documents are submitted by the stated deadline. We look forward to receiving your application.
Due to the high volume of applications, we regret that we are unable to provide feedback to candidates who are unsuccessful at the application stage.
Thank you for your interest in joining Mind in Kingston.
To apply, please submit:
Your CV – With relevant experience and contact details.
Proof of Right to Work in the UK – Requested at interview.
Two References – Contacted only if you're successful.
As we work with vulnerable adults, an Enhanced DBS check is required before starting. You’ll need to provide ID, such as a passport, driving licence, or utility bill.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.
We are looking for an experienced Product and Platforms Lead to head up the team responsible for our core digital and data platforms - including the CRM, website and other key systems. These platforms are critical to how people access support, engage with our work and how teams deliver services across the charity.
You will set the technical strategy, ensuring platforms are well-integrated, user-focused, high-performing and aligned with organisational priorities. You’ll also play a key role in exploring how emerging technologies, such as AI, could enhance our platforms and services over time. This role plays a vital role in enabling our strategy by making sure our systems support effective, joined-up and responsive ways of working.
The Product and Platforms Lead also holds responsibility as the charity’s named Data Protection Officer (DPO), providing leadership on data privacy, compliance and information governance.
Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work. Office attendance is flexible and based on the requirements of the role. We expect an average of one day a month in our London office, depending on business needs.
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Homeownership Assistant
Salary: up to £15,070; depending on experience (up to £25,116 FTE)
Hours: Part Time (21 hours to be worked over 3 days between 9-5)
Location: Remote working with attendance at the Little Canfield or Hampton Wick office as required
Benefits: 20 days annual leave, including bank holidays (33 days FTE), plus 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.
About us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.
About the role
The Homeownership Assistant will provide essential administrative and operational support to the Homeownership team, helping to ensure efficient and effective service delivery to leaseholders, shared owners, and freeholders.
The postholder will be responsible for managing key processes and correspondence related to leasehold, shared ownership and freehold management, as well as income collection, and customer engagement. This role is pivotal in helping Hastoe meet its commitments to residents and maintain positive relationships.
Duties will include:
- Provide comprehensive administrative support for homeownership services, including managing documentation, coordinating with stakeholders, maintaining accurate records, handling customer queries, and assisting in policy development.
- Handle service charge-related queries and collaborate with finance teams to prepare accurate service charge estimates and actuals.
- Manage the recovery of rent, service charges, and arrears from leaseholders and shared owners, including setting up payment plans, handling legal action when necessary, and providing regular debt reporting.
- Support legal and complex homeownership matters by processing legal notices, assisting with consultations and disputes, maintaining accurate records, and staying informed on relevant housing legislation.
- Deliver high-quality customer service by effectively handling queries, attending resident meetings, and collaborating with internal teams to ensure a smooth and responsive experience for homeowners.
- Support with Section 20 consultations for major works, ensuring adherence to legal frameworks.
For more information on the role, please see the details on our Hastoe Careers page.
About you
You will need to have proven experience in housing management administration, particularly in working with leaseholders and shared ownership leases. The role requires excellent written and verbal communication skills, a strong commitment to delivering high standards, and the ability to stay well organised, meet tight deadlines, and effectively juggle multiple tasks at once.
You will also need:
- A minimum of GCSEs (or equivalent) in English and Mathematics.
- Problem-solving skills and a proactive approach to resolving issues.
- The ability to work independently and as part of a team.
- To be flexible and adaptable to change, with a willingness to learn and develop in the role.
- Where this isn’t already held, to be willing to study for a professional qualification in housing, property management, or a related field (e.g., CIH membership).
A personal note from Meghan Rank, your hiring manager
"This is an interesting multifaceted role within the Homeownership Team. As the Homeownership Assistant, you be a part of Hastoe’s crucial daily operations, working closely with teams across the entire organisation to deliver our homeownership functions. There is a great opportunity to make the role your own by creating new ways of working.”
Benefits provided
Annual Leave: Starting at 33 days, including bank holidays (pro rata for part time) and 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
Other benefits include:
- Flexible working opportunities.
- Annual leave increasing with length of service up to a maximum of 36 days, including bank holidays (pro rata for part time employees).
- Discounts for local shops, restaurants and gym membership.
- Cycle to Work and Car Leasing Scheme.
- Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
- Health Cash Plan (a type of health insurance).
- 3 x Life Assurance from day 1, for all pension holders.
- A supportive working environment with ongoing learning and development opportunities.
- Long Service awards.
This post is subject to background checks. For more information on this, please see the advert on our Careers Page.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a positive impact on people’s lives? Do you thrive on providing empathetic and meaningful support to those facing challenges? If yes, come join the team!
About the role:
We’re looking for an enthusiastic and compassionate individual to join our team as a Floating Support Worker, where you’ll play a key role in providing empowering, person-centred support to individuals across Westminster. As part of a dynamic and diverse team, you will work with clients from a variety of backgrounds, offering tailored support that helps them sustain their tenancies, improve their wellbeing, and work towards achieving their personal goals. Your day to day responsibilities will include delivering psychologically informed support, ensuring clients are actively engaged in their journey, and working collaboratively to ensure holistic and meaningful outcomes. The impact you’ll have will be significant, helping individuals thrive in their own homes and build lasting resilience.
The Westminster Floating Support Service, funded by the Westminster Council, offers vital housing related support that enables individuals to maintain independent living, regardless of their tenancy type. Our service is built on respect for each person’s unique cultural, religious, and personal identity, ensuring that everyone’s dignity is upheld. You will be part of a comprehensive network of professionals, working in partnership to offer seamless support. At Single Homeless Project (SHP), we believe in continuous professional growth, providing all staff with ongoing learning opportunities through an extensive in house training programme. This role not only offers the chance to make a direct, positive impact on people’s lives but also provides a clear pathway for career development within a supportive and forward-thinking organisation.
About you:
- Experience of supporting clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears and housing options.
- Experience of working in a client-centred support service working with clients presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
- A demonstrable level of experience and understanding of the range of approaches appropriate to working with multi disadvantages such as substance misuse, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities.
- The ability to work within a strengths and recovery-based model and engage and motivate people to move towards an appropriate level of independence and inclusion.
- The ability to be self-motivating and manage time effectively, prioritising different areas of work according to need to ensure deadlines are met while maintaining work of a high standard.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Applications will be reviewed and suitable candidates invited to interview from 15th July Online via Microsoft Teams. We reserve the right to close the advert early if a suitable candidate is identified, therefore please submit your application at your earliest convenience.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
National Numeracy supports volunteers from our corporate partners to deliver sessions in primary schools
that inspire children to see the value of maths in the real world. The Programme enables volunteers to
directly support communities with low number confidence and skills, celebrating everyday maths, and
developing the building blocks of social mobility in areas of need.
The new Programmes Assistant will work with the Volunteering Manager and wider Programmes Team to
deliver this exciting Programme. The role will involve working with internal team members and external
partners to assist with delivery, including recruitment of volunteers and schools, training of volunteers,
resource delivery and preparation, feedback, data collection and associated admin. The Programmes
Assistant will be the first point of contact for volunteers, schools and partner organisations.
We are looking for someone who is flexible and able to respond to the fast-paced work around the busiest
periods of the year for the Programme. It’s not imperative that you come from the education or charity
sectors, or that you have held an equivalent role previously, as long as you can show us that you have
relevant transferable skills and an understanding of what it takes to be successful in this role.
National Numeracy is based in Falmer, just outside Brighton, but we are offering significant remote/hybrid
and flexible working with this role. The role may include occasional UK travel, to visit schools, partner
organisations, attend occasional Team Awaydays, and very occasionally to visit the office.
Applications without a cover letter will not be considered.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop.
PiP’s programmes focus on four learning pathways:
- Independent Living Skills
- Creative and Performing Arts
- Health, Wellbeing and Happiness
- Employment and Vocational Skills
The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
- A strong commitment to person-centred support and advocacy
- A passion for enabling positive change in the lives of our students
- The character and communication skills to be an effective and supportive team member
- Energy, initiative and a proactive attitude
- A calm and creative approach to challenges and problem solving
What We Offer:
· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
· We offer a travel subsidy to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· When we can, we try to have an early finish on Fridays for staff at 4 pm
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and social-generally during work hours and they are optional.
· We offer a cycle-to-work scheme and other staff discounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: July 31st 2025
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About the role
As an Experienced Practitioner, you will provide direct support and care for our young people who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions.
Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly supervision.
Applicants should have
- Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) or be willing to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England).
- Minimum of 1 years’ experience working and supporting children and Young People to achieve their full potential.
- Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
- An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work shifts, including weekends and bank holidays.
- Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
- Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.
What you should expect from us
- Salary: £28,912 per annum. Overtime / bank holidays paid time-and-a-half and 2 weekends off per month.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
First Stage Interview – Tuesdays & Thursdays throughout July and August
Shortlisted candidates will be invited to attend an interview at our Head Office
Second Stage
Successful candidates will then attend the second stage interview at the home they have applied for.
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- all shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
Age UK Bromley & Greenwich is seeking a proactive and compassionate Care Navigation Coordinator to lead a small team supporting older people as they transition from hospital back to the community. Based at the ICN Unit at Orpington Hospital, you will work closely with NHS colleagues and local services to ensure people on the Proactive and Frailty pathways receive the non-medical support they need to stay independent and well.
This is a varied and people-centred role, combining direct patient contact with service coordination and staff supervision. You will hold guided conversations with patients, identify support needs, liaise with professionals in health and social care, and ensure that care plans are holistic and person-centred. You'll also support and supervise a small team of Care Navigators and help shape the service through team meetings and collaborative working.
We are looking for someone who is confident working across teams and settings, with strong communication and organisational skills, a working knowledge of health and social care, and a genuine commitment to supporting older people.
Key responsibilities include:
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Coordinating care navigation support for people preparing to leave hospital
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Leading and supporting a small team of Care Navigators
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Liaising with hospital teams, GPs, social workers and voluntary services
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Helping people access local services and make informed decisions about their care
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Attending meetings, keeping records and contributing to service development
If you're motivated by making a real difference every day and have the experience to guide and support others, we’d love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
Repots to: Director of Practice & Quality
Directly manages: Policy Manager, Clinical Audit Project Manager
Salary range: £47,941 - £62,220 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)
Job Purpose
As BSR’s Head of Policy, you will lead a portfolio of work that truly supports our members’ priorities and works towards creating the conditions that will enable rheumatology care across the UK to thrive and flourish.
To excel in this role you will need to be comfortable working both at a strategic level and with detail and data. You will ensure BSR understands and responds to current and emerging needs in rheumatology practice, identifying gaps in quality, policy and research. You will develop BSR’s evidence and intelligence base about our members’ priorities, the state of rheumatology care across the UK and the challenges and opportunities in rheumatology. Through collaborating with colleagues you’ll help us ensure this insight informs our policy agenda, our strategic planning and operational decision making, ultimately achieving maximum possible impact in our work to drive-up standards in the delivery of rheumatology services and to inspire and activate changes that improve lives.
Main responsibilities
- Leadership and management
- Work closely with BSR’s Senior Management Team to devise and deliver priorities for the portfolio, ensuring alignment with organisational goals and identifying opportunities to maximise impact
- Ensure that BSR’s decision making is informed by the best available and appropriate level of evidence by communicating strategic insights across the organisation
- Lead, coach and support team members and manage overall team capacity and resource planning
- Oversee contract and budget management for the team and across individual projects, ensuring cost-effective allocation of resources
- Collaborate with the SMT and other teams to ensure integrated approaches to policy, communications, and member engagement
- Provide support and strategic insight to BSR working groups, including the Clinical Affairs Committee and MDT Advisory Council
- Develop strong relationships with members and stakeholders and represent BSR to external audiences.
- Policy, research and strategy
- Lead BSR’s policy agenda, supporting the Policy Manager to deliver policy analysis and development, produce high quality outputs and influence changes in policy and practice
- Oversee a programme of proactive research, including data analysis and member engagement, to build a robust body of evidence and intelligence about the key issues impacting BSR members and rheumatology care across the UK
- Ensure that evidence, insight and analysis effectively informs BSR’s policy work, strategic planning and operational decision making
- Continuously monitor UK-wide policy and practice changes and assess their impact on the rheumatology community and patient care
- Ensure BSR’s members and senior leaders receive timely analysis of key policy and practice developments impacting rheumatology
- Develop, lead and support cross-team workstreams and projects that deliver on organisation-wide priorities.
- Best practice and quality improvement
- Provide leadership to the National Early Inflammatory Arthritis Audit (NEIAA) team, supporting the team to deliver work to a high standard
- Engage members to develop BSR’s evidence base on good practice and quality improvement, and keep abreast of relevant external developments
- Provide expertise to colleagues on best practice and quality improvement, ensuring that insight and ambitions are effectively communicated and inform BSR’s policy work, strategic planning and operational decision making
- Identify and develop opportunities to share and promote best practice and quality improvement to members and external audiences, achieving maximum possible reach and impact
- Identify and develop opportunities to work with partners across health and social care to promote and support best practice and quality improvement.
Person Specification
- Significant experience in a senior policy, practice or programme management role in healthcare
- Extensive knowledge of health policy and/or healthcare systems and how policy is developed and implemented
- Understanding of research methods, with the ability to analyse and translate quantitative and qualitative research findings
- Understanding of audit and/or QI methodology and experience of delivering or supporting quality improvement initiatives
- Strong analytical and problem-solving skills, with a focus on evidence-based decision making
- Leadership and team management experience and ability to coach staff to reach their potential
- Strong interpersonal skills with the ability to build and influence relationships, including at partnership level, with colleagues and senior leaders
- Excellent written and verbal communication skills, with the ability to convey complex issues to a wide range of stakeholders and prepare high
quality, accessible outputs - Strong organisational skills, with the ability to work under pressure to conflicting deadlines
- Flexible in response to changes in the external environment and the need to balance proactive and reactive work
Inclusion and Diversity statement
BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to
reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better
reflect the community we serve and help broaden our perspectives.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
Are you an optimistic, solution-focused administrator with a ‘can do’ attitude who is looking to develop your career?
We are looking for someone to join the team on a permanent basis in our Supporter Care Administrator post, giving the opportunity to contribute to our fundraising goals and increase income to support St Mungo’s overall aims to end rough sleeping and homelessness for good.
Reporting to the Supporter Care Manager, you will work alongside a small team to take responsibility for the delivery of a high standard of customer care and operational support that ensures our supporters are at the forefront of everything we do. In this role you will:
- Import and process financial data and maintain the fundraising supporter database.
- Provide excellent customer service while managing enquiries, donations and complaints by phone, post and email.
- Work as part of the team to provide relevant admin support and contribute to the development and maintenance of team processes.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for a proactive individual who can demonstrate relevant experience of customer or supporter care administration and experience of using CRM databases such as Raisers Edge.
You will have strong organisation skills, a keen eye for detail, the ability to work independently and be able to prioritise a mixed workload. You will be a great communicator, able to build good relationships quickly with external supporters, internal stakeholders and have an interest in working collaboratively alongside a passionate team.
Above all we are looking for inspirational, committed individuals who have a genuine desire to work with a charity that supports people to transform their lives.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Please visit the st Mungo's website for more information and to apply.
Closing date: 10am on 23 July 2025
Interview and assessments on: 6-7 August 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a highly rewarding role for a Team Leader to lead on the implementation of a new outreach strategy and working with Camden’s Early Years’ Service to deliver the start for life and family hubs programme, with a specific focus on enhancing antenatal provision as well as managing an established perinatal service.
You will be proactive in developing excellent relationships and partnerships with statutory and voluntary agencies, bringing local partners together and strengthening the wider antenatal support service offer available to new and expectant parents.
You will have line management and supervision responsibilities for a small team and will be expected to set up and deliver our parenting programmes for new parents in Family Hubs and the community. The service will work closely in partnership with the midwifery services, Children’s Centres/Family HUBS, health teams and mental health services.
The successful candidate will need to have significant experience of managing and supervising staff and volunteers. Excellent communication skills both written and oral, as well as experience of safeguarding are essential. You will also be required to have the ability to plan, prioritise and deliver in tight timescales, work on own initiative and as part of a team.
A professional qualification, degree or minimum level 3 qualification, in a relevant field of work with children and families or equivalent experience is essential.
The salary for 32 hours per week is £32,971.86 per annum.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
If you have any questions, please contact Fatima Ahmed, Area manager. Her details can be found on our website.
Closing date: Sunday 3rd August 2025.
Interview dates: week commencing 11th or 18th August 2025