Community relationship manager jobs in london, greater london

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team on a part time basis (17.5 hrs per week, covering a minimum of three days per week)

​​As a key part of our fundraising efforts, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year.​

​Key Responsibilities:​​

• ​
  • Generate income across a range of community fundraising initiatives and events ​
  • Steward supporters to help drive the charity’s fundraising activities and growth 
  • ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
  • Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​​

Requirements:​​

• ​
  • At least one year of fundraising experience, with a proven track record in income generation​
  • ​Strong experience in supporter stewardship​
  • ​Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
  • Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure ​

This is a fantastic opportunity to make a tangible impact and help us to grow our supporter base across Suffolk and Norfolk. ​

​If you’re looking for a rewarding challenge, we would love to hear from you!

​​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Our Finance Manager is an essential part of the LRMN team. You will work with colleagues to set and manage budgets, maintain accurate financial records, manage all donor management activities, oversee our banking and ensure all financial and compliance requirements are met. This is an exciting opportunity for someone who wants to be part of a committed and passionate organisation.

LRMN is a thriving organisation and one of the most established refugee and migrants’ organisations providing services in London but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived trauma, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

We are currently working in a hybrid model. You would be expected to work at least one to two days/week from our office in Deptford.

For further information, please refer to our Job Pack.

To apply, please submit your CV and answer the application questions on Charity Job.

Deadline: 9am Monday 6 May 2025

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

Kentown Support is a new charity, here to ensure that every child with a life-limiting condition and their family across the UK has access to a model of integrated community children’s palliative care. We will:

· REPLICATE and roll out the Kentown model to reach more children;

· CREATE sustainable teams around the child and family; and

· EQUIP professionals and parents/carers with the knowledge and expertise to deliver the best health and social care for children with life-limiting conditions through high-quality research, education and training.

Our Marketing and Communications Manager will play a key role in growing our reach and influence, building Kentown Support’s brand across the children’s palliative care sector.  

In this home based role, you will use your creative flair to develop and deliver strategic communications and marketing plans to our audiences using a range of channels. Working closely with colleagues, partners and service users, you will lead and implement all aspects of our communications’ strategy: Brand management & development, Web & social media, PR & Media and Storytelling & publishing.

We are building a compassionate and high performing organisation at Kentown Support.  We are looking for an ambitious, energetic and collaborative colleague who has both a passion for their work and the difference it can make to children and their families. This is a rare opportunity to join an incredible charity at the beginning of its journey.

With the privilege of starting a new organisation is the ability to define the way in which we work.  We are creating an environment based on trust and integrity with everyone’s wellbeing at the of core of its success.  More traditionally, Kentown Support also offers 25 days’ holiday (pro rata) with an additional day off in your birthday month, 2 paid volunteering days (pro rata), an employee assistance program (including death in service) and 6.5% employer’s contribution to our workplace pension.

The Head of Operations and Projects will oversee the infrastructure of our charity. This position will involve fostering a motivated and engaged volunteer base, strategic oversight of our BUBR Africa initiative and conducting impact analysis of our activations. The ideal candidate will be passionate about community engagement, skilled in project management and possess a strong analytical mindset.

Join Our Team!

The National Federation of Young Farmers' Clubs (NFYFC) is seeking a dynamic and experienced Fundraising Manager to develop and implement strategies for securing funding from trusts, grant-making bodies, and corporate partners. This role is crucial in ensuring NFYFC’s financial sustainability and growth, collaborating with team members and engaging with our vibrant community of young farmers.

About the role

As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.

You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.

You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.

You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.

Your team will deliver the following programmes:

• Kinship Connected – in-person one-to-one support and support groups in the community
• Kinship Reach – remote one-to-one support and virtual support groups
• Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)

You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.

As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure.  This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.

Key responsibilities include:

• Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.

• Meet performance targets as directed.

• Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so

• Develop quality assurance frameworks with other service managers and directors.

• Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.

• Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.

• Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.

• Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.

• Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.

• Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.

• Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.

• Act as a deputy safeguarding lead at Kinship

Essential requirements include:

• Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
• Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
• Experience of leading and managing continuous improvement in changing contexts.
• Experience of governance and managing risk on high profile service delivery.
• Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
• High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
• Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.

How to apply

In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.

1. Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
2. Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
3. What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
4. Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
5. In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex.  Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?

Key Dates

• Application deadline: Wednesday 30 April, 9am
• First interview: Online – Tuesday 6 May
• Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.

We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.

We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.

We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.

Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.

And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.

Join us. Together, let’s commit to change for kinship families.

Are you passionate about empowering young people professionally and ensuring their voices shape decisions? Do you believe in co-production and working alongside young leaders to drive real change?

Then join Young Westminster Foundation as our Youth Voice & Engagement Manager, leading Power UP!, YWF’s new youth voice and empowerment framework.  This is a unique opportunity to co-create, facilitate and strengthen co-produced initiatives that build young people’s leadership skills, ensuring they play a central role in shaping Westminster’s future.

About Young Westminster Foundation

YWF is an influential infrastructure organisation dedicated to helping Westminster’s young people thrive. We support youth groups, charities and clubs across Westminster by offering funding, training, advice and access to an important network of local businesses and partners. We also advocate for young people’s needs, conduct vital research to understand what’s important and represent our community in places where decisions are being made.

Together, our 100+ members support over 55,000 young people, creating opportunities, building connections and shaping a brighter future for Westminster. 

Power UP! – “Nothing about me, without me.”

In 2023, YWF trained a group of young people as researchers, empowering them to lead the way in understanding the challenges and opportunities facing Westminster’s young people.  Their work shaped our flagship report Our City. Our Future. which highlighted the urgent need for young people to be able to confidently shape their futures.

As a result of these findings, we collaborated with an additional group of young people to co-create Power UP! – a whole framework of opportunities providing training, mentorship, internships, youth associate roles and trusteeships to ensure youth voices are central to shaping decisions in both our organisation and in Westminster as a whole.

This includes:

• YEP! - 3-month engagement and skills development programme that uses external facilitators to help develop young participants skills in key areas of YWF's work.
•  YWF Youth Associates – A team of paid young consultants that we support to contribute to the work of YWF e.g. grants, research, public speaking – as well as brokering opportunities from external businesses and institutions looking for contributions from young people.  
• Trusteeships & Leadership Opportunities – Ensuring young people are embedded and influential in our governance and strategy.
• Mentorship, Training & Internships – Internal opportunities building pathways into further employment.

As Youth Voice & Engagement Manager, you will work with our Youth Voice Consultant, the team and young people to take a hands-on role in delivering, expanding and embedding these initiatives.

Your Role

Programme Leadership & Delivery

• Coordinate Power UP! - Plan, manage, and deliver activities including youth-led research, grant-making, internships and leadership opportunities.
• Run YEP! (Youth Empowerment Pathway) – Oversee this 3-month, 8-session programme, supporting external facilitators and guiding participants toward deeper engagement with and understanding of YWF.
• Mentor Youth Associates – Recruit, train and support young consultants leading change within YWF and their communities.
• Design & Deliver Workshops – Use a range of methods (including coordinating external facilitators) to engage young people, particularly those facing barriers such as language or social exclusion.
• Embed Well-being, Creativity & Inclusivity – Ensure activities support young people’s mental health, confidence and ability to participate meaningfully- and use creativity where appropriate.
• Safeguarding & risk assessments – Ensure safeguarding of young people is front and centre to our work.

Youth Engagement & Inclusion

• Embed Co-Production – Involve young people at all stages of programme design, delivery, and evaluation.
• Consult with Young People – Regularly engage with youth groups, ensuring Power UP! reflects their needs and aspirations.
• Strengthen Partnerships – Work with the Membership Manager to build strong relationships with member organisations to increase access and engagement.
• Support an Intern – Recruit and work alongside a youth voice and engagement intern, providing mentorship and hands-on experience.

Amplifying Youth Voice & YWF’s Work

• Showcase our Initiatives and Young People’s Achievements – Collaborate with the Business Development Lead and Comms and Engagement Director to share young people’s successes via digital and in-person platforms.
• Represent YWF at different public and professional settings, events and opportunities around youth voice, showcasing our work and approach.
• Champion Youth-Led Change – Work with the team to advocate for young people’s involvement in governance and policy within YWF and across Westminster.

Programme Management & Evaluation

• Measure Impact – Work with the Youth Voice Consultant and Evaluation and Data Specialist to use creative evaluation techniques to track the outcomes of Power UP!, ensuring activities lead to meaningful change.
• Manage Logistics – Oversee scheduling, coordination and reporting for all programme activities.
• Manage payments and budgets – manage an activities budget for the YEP! Programme, including overseeing facilitator costs and payments for young people

What Success Looks Like

• Young people in Westminster actively shape decisions within YWF and beyond.
• Youth Associates and YEP! participants gain skills, confidence, and leadership experience to influence their communities.
• Power UP! becomes a leading model for youth engagement, inspiring other organisations.

We’re seeking someone who:

• Has experience in youth engagement – You can design and deliver innovative, inclusive programmes.
• Excels and believes in co-production – You involve young people at all stages of programme design and delivery.
• Is culturally competent – You can work effectively with diverse groups, including young people whose first language isn’t English.
• Has experience with creative session planning & delivery – You use arts-based, interactive, and accessible methods to engage young people.
• Understands impact measurement – You use creative evaluation techniques to assess and demonstrate the difference Power UP! Makes.
• Can confidently embed safeguarding practices through risk assessments and a person-centred approach.
• Can manage people – Experience in managing interns, volunteers, or staff is desirable but not essential—we can support you in this.
• Is organised and proactive – You can manage multiple projects while keeping track of details and deadlines.
• Champions opportunity – You will ensure Power UP! is accessible to all youth organisations and Westminster’s young people.
• Can manage small budgets – experience of this isn’t essential, but we would like someone who isn’t afraid to tackle a spreadsheet and oversee a budget!

What’s in It for You

Be a Changemaker – Shape Power UP! and make a tangible impact on Westminster’s young people.

Flexibility – Hybrid working arrangements and hours that fit your lifestyle.

Supportive Team – Work alongside passionate colleagues committed to empowering young people.

Professional Growth – Gain experience in programme management, youth engagement, and leadership.

Comprehensive Benefits:

• 28 days’ holiday (plus Christmas closure)
• Pension scheme
•  Flexible working
• Access to learning and development opportunities

Safeguarding

YWF is committed to safeguarding and promoting the welfare of children and young adults and expects all staff and volunteers to share this commitment. The role is subject to references and an enhanced DBS check.

Application Deadline: Thursday 8th May 2025

Interview Date: TBC

Accessibility: Please note that our office is located on the second floor without lift access.

We welcome and encourage applications from people of all backgrounds, especially those whose lived experiences reflect the challenges faced by young people in Westminster. We believe that diverse perspectives strengthen our work, and we are committed to building an inclusive team where everyone feels valued, heard, and empowered to make a difference.

The Sociological Review Foundation is seeking its first Development Manager to join its team. This role, reporting directly to the Operations Director, presents a unique opportunity to drive the organisation’s strategic growth initiatives and fundraising calls, expand partnerships, and generate revenue through the sale of services.

Note: We can only accept applications from applicants who are based in, and eligible to work in, the UK.

Role: Nutley Edge Activity Breaks Manager

Full-time – 38 hours per week

Salary: £41,170.00 per annum  

Location: East Sussex / London

Do you love the excitement of being on holiday? Are you enthusiastic, motivated, and committed to empowering people with learning disabilities and/or autism? If so, we want you to lead our dedicated Activity Breaks team to help us create treasured memories for our guests!

What is a Nutley Edge Activity Break?

Nutley Edge Activity Breaks are Outward’s supported holidays for adults with learning disabilities and autism. They are five days and four nights long and take place at our beautiful holiday site near Uckfield in East Sussex. Every break is themed and guests take part in a range of activities such as archery, art, music, yoga, and day trips to local towns, cities, and historical sites. Our breaks give guests the opportunity to get away for a holiday, meet new people, and explore the best of East Sussex.

“Outward have employed the best activity team because the compassion and care they showed to us was better than I have ever seen before. They gave me the acceptance of anxiety disorders to believe and achieve. To me, acceptance is more important than any other medicine. Nutley Edge will be my new home from home.” – Activity Break Guest

What is the role of the Manager? 

As manager, with the support of the deputy(s), you will organise varied and fun breaks for our guests. This includes carrying out assessments for new guests, supporting the team to deliver respite care, coaching the staff team, and embedding high standards in the service. We run 20 breaks a year and wish to grow this number, around about 10 of which are led by the Activity Team Manager on site in East Sussex. During activity breaks food and your own room is provided and an additional sleep in payment for each night supporting a break is paid.  

We are a London based charity and welcome applicants for this role on the understanding they are able to support at least 10 breaks throughout a year (providing day and overnight support for 5 days/ 4 nights at a time in East Sussex), are able to travel to our North East London offices to attend meetings and training sessions, and travel to assessments and marketing events as required. 

In the role, you will: 

• Manage all aspects of the activity breaks

• Engage, enable, and empower people to achieve their goals and ambitions  

• Strive to promote individual choice, independence, and self confidence in our guests

• Build and maintain strong relationships with families, professionals, and other stakeholders. 

• Mentor your  team of support workers to deliver high quality and person-centred support

• Embed a culture of positive behaviour support

• Ensure the service is safe, effective, caring, responsive and managed to meet CQC essential standards

• Conduct assessments and develop risk assessments

• Manage the budget

• Complete fundraising applications if required

• Grow the number of activity breaks

• Market and promote activity breaks including attend local events, forums, carers groups and talking with professionals in order to grow our service and ensure the success of the activity breaks

What qualities and experience should the ideal candidate have?

We are looking for somebody who has:

• Experience managing the support provided for people with a learning disability, autism, and complex needs (including behaviours of distress)

• Excellent communication skills and IT skills

• Experience of staff management and the ability to lead by example to develop a strong team

• Creativity and flexibility, with experience of dealing with the unexpected

• Experience carrying out needs assessments and creating support and risk management plans

• A commitment to providing high quality and personalised active support 

• A commitment to upholding the rights of people we support to be involved at all levels of decision making. 

• A passion for engaging, enabling, and empowering people with autism or a learning disability to lead the lives they want

• Knowledge of managing a budget

• A driving licence and willingness to drive a minibus is desirable 

Employee Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)

• Comprehensive Learning & Development Programme

• Computing Scheme 

• Credit Union Scheme

• Cycle-to-Work Scheme

• Death in Service Benefit

• Health Assured – Employee Assistance Programme

• Eye care Vouchers

• Flu Jab Reimbursement

• Long Service Awards

• Pension Scheme

• Purchase Additional Annual Leave

• Refer-a-Friend Scheme

• Retirements

• Loans (including season tickets and parking permit loans)

• Blue Light Card

About Outward

Outward was set up in 1975 by parents of children with a disability looking for alternatives to institutional care.  Ever since then, we have been providing high-quality support and care services to vulnerable people. Our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities, and develop as individuals.

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

How to Apply

If you think you are who we are looking for, please submit a CV and statement detailing how you meet the requirements of the role by referring to the Job Description and the Person Specification.

The closing Date for all Applications is 6th May 2025

Interviews will be held week beginning 12th May 2025

Outward is committed to equality and diversity and welcomes applications from all sections of the community.

Would you like to share your gift for communication, organisation and creativity to improve the lives of isolated older people in Southwark?

Link Age Southwark is a local charity whose vision is for friendly local communities where people over the age of 60 and those living with a diagnosis of dementia can thrive.

We are seeking an organised and dynamic storyteller to draw in an audience of potential funders, local partners and community volunteers in support of our vital work with older people experiencing loneliness.

As well as helping to maintain an engaging website and social media presence, this role will also support the delivery of fundraising events and campaigns, and the development of local community and corporate partnerships. You will also be creating physical and digital marketing resources and helping to manage a database of donors and other supporters.

This is a busy and rewarding role giving you the opportunity to make a real difference to the lives of older people.  We believe it is a great opportunity for someone to further develop their repertoire of skills, while gaining insight and experience within the charitable sector.

We'd love to hear from you.

Term: Two-year fixed term contract, with potential to extend.

Hours: 1.0 FTE, 37.5 hours per week with the opportunity for flexible working hours. 

Salary: £38,000 - £40,000 

Location: Hybrid; minimum two days per week in the London office. 

Department: Fundraising

Reporting to: Head of Events and Engagement

Responsible For: N/A

About the role

We are seeking a detail-oriented Events and Stewardship Manager, to manage the planning, delivery  and evaluation of high impact  events and stewardship initiatives that engage and inspire prospects, donors and our partners: 

• Events: Taking a proactive approach to project management, this role will have responsibility for delivering a range of events across our global event portfolio. These events underpin Mission 44’s fundraising goals, especially for HNWI and corporate audiences. 

• Stewardship: As part of the fundraising team, the post-holder will deliver exceptional support and experiences for our current donors including production of impact-focused reports,  personalised communications and moments that build community for Mission 44’s growing donor base. 

It is expected the role will have a  60:40 split between events management and stewardship activities.  This role is ideal for a skilled planner, exceptional collaborator, and a strong writer, capable of supporting the delivery of exceptional donor experiences, stewardship communications, progress reports and materials that showcase Mission 44’s impact. It is worth noting whilst Mission 44’s events portfolio is global, this role will have minimal international travel. 

Key Responsibilities

Special Events Management 

• Manage the end-to-end delivery of global events within Mission 44’s portfolio, including donor and prospect dinners, trackside activations and flagship fundraising galas.

• Lead on core event logistics plans, including venue searches, supplier contracting, building of accurate run of shows and production schedules for multi-day events. 

• Produce quality briefing materials for event participants, staff, trustees, donors and impact partners. 

• Support the wider Fundraising team with securing sponsorship, ticket sales, and securing auction items. This includes production of targeted collateral for outreach. 

• Produce quality and timely evaluation for events activities that capture key learnings, recommendations and event ROI. 

• Work closely with the Fundraising Data and Operations Manager to ensure that events and stewardship data is updated in a accurately and timely manner to our CRM system (Virtuous). 

• Work closely with the Communications Team to ensure events materials are aligned with brand and messaging. 

Stewardship: Donor Communications and Reporting 

• Deliver exceptional donor experiences, including impact-focused reports,  personalised communications, and bespoke touch-points with impact partners and the Mission 44 team. 

• Oversee the preparation and submission of specific donor reports, ensuring accuracy, timeliness, and compliance with donor guidelines and grant agreements. 

• Manage select bespoke stewardship projects which strengthen relationships with donors especially our corporate partners

• Work closely with our Impact and Finance teams to gather data, track progress, and strengthen internal reporting processes. 

• Work closely with the Communications Team to ensure that donor communications are consistent with our brand and messaging.

• Maintain accurate records of donor and partner interactions using our CRM system (Virtuous).

Personal Qualities 

• Passionate About Young People: You are deeply committed to Mission 44’s vision of supporting young people from underrepresented backgrounds to thrive in education and employment.

• A Story-teller: You enjoy writing, and especially love crafting compelling stories to support proposals, reports, and briefing materials, with a clear and persuasive narrative in English. 

• Delivery-focused: You’re skilled in managing multiple projects simultaneously, meeting deadlines, and ensuring high-quality execution.

• Detail-driven: You enjoy being in the details, accurately tracking key performance indicators (KPIs), and ensuring no stone is left unturned. 

• A Collaborator: You love working across portfolios and internal functions. You will work closely with all members of the fundraising team to provide operational support and achieve fundraising goals.

• Pro-Active Critical Thinker: You find gaps in ways of working and create quick solutions before others even notice.

• Flexible & Adaptable: Mission 44 is a fast-moving start-up, and you thrive in that environment. You embrace change, adjust priorities on the fly, and pivot when needed- always maintaining focus, resilience, and a solutions-oriented mindset.

Desired Skills and Qualifications

Essential: 

• Proven experience of project managing either bespoke events, campaigns, fundraising initiatives  from conception to evaluation. 

• Proven experience managing special events for HNWI and corporate prospects and donors 

• Understanding of stewardship and supporter journey – experience of improving the donor experience and/or developing a partnership via event participation. 

• Experience of managing a wide range of senior stakeholders and external suppliers with demonstrable knowledge of working with event venues in delivering health & safety, catering and production requirements, registration systems, sponsor requirements, AV technology, supporting high-profile talent, staff and volunteers. 

• Strong track record of producing high quality written materials including reports 

• Experience of working with fundraising CRM systems / guest management systems. 

Desirable: 

• Excellent track record, and evidence of delivering income growth through event fundraising. 

• Project management qualification such as Agile, Prince II or Scrum. 

• Strong experience of developing branded materials for events and written communications, and a good understanding of applying brand guidelines. 

• Experience of working with young people and embedding safeguarding policies in event delivery 

• Experience of working within an international setting 

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and access to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. Our vision is of a world in which working horses, donkeys and mules are free from suffering and have a life worth living.

As Content Planning Manager, you will join Brooke’s Fundraising and Communications Directorate at an exciting time as we deliver our five-year strategy. You’ll play a key role in shaping and coordinating compelling written and visual content that engages supporters across every stage of the funnel.

You will manage the full content process from gathering and creation to sharing and measurement. Line managing a small team, you’ll also support our international communications colleagues, including coordinating a conference to bring together colleagues from across the globe. Working closely with the Brand Manager, you will ensure all content whether copy, imagery, video or design reflects and strengthens the Brooke brand.

The ideal candidate will have experience in designing and implementing content strategies, with a strong grasp of workflow processes for both online and offline channels. You’ll be a strategic thinker with excellent stakeholder management and planning skills, and a confident communicator who can tell impactful stories tailored to different audiences.

If you are passionate about creating powerful, strategic content that engages supporters and strengthens brand impact, apply now and play a vital role in shaping Brooke’s communications for the future.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke. 

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. 

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible. 

This role may close early depending on responses

Job Purpose

• This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all our boroughs.
• Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
• The objectives of the service include:
• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the senior support worker is to support the team manager with the smooth running of the allocated site and staff; supporting development and rest of the team including volunteer recruiting, induction (training and development) and supervision. Senior support worker will also lead in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will include deputising for the team manager where applicable including debriefing and providing support to the team.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• Working closely with re-admitters and clients being discharged through the drop-in service on a weekly basis
• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
• To work autonomously in a fast-paced environment and under pressure
• To attend all mandatory training including safeguarding and GDPR.
• Good time keeping skills - Essential
• To attend and contribute at weekly team meetings
• This role will be considered a key worker role
• Understanding of safety planning and de-escalation
• Experience of working with challenging behaviour
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Understanding CQC standards and NICE guidelines around mental health
• Providing administrative support to the team
• Overseeing and provide shadowing to new staff members and volunteers
• Attend reflective practice, peer debriefing and line management supervision
• Maintaining good working relationships with partner agencies
• Actively participate in training and development
• Provide guidance to support workers and volunteers
• To work with team managers and assist with reporting and monitoring
•  

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of contributing to multi-disciplinary teams
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• Awareness of issues in mental health service provision
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Understanding of different databases such as Views, Salesforce and NHS
• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

In this exciting new role, we are looking for a passionate and ambitious HR Manager to join our team and help us to enhance our team’s performance and wellbeing, our values-led culture, and further enhance our diversity and inclusion.

In this stand-alone role, you will work with the Director of Finance & Operations (DFO) to oversee all aspects of HR practices and processes. You will ensure compliance with employment law, and that all our HR policies, processes, and systems are up to date, simple and well-understood.

You will lead the day-to-day HR function providing support to staff across all areas of HR. This will include managing all our HR systems, providing expert advice and guidance to staff, and overseeing each employee's journey from induction to exit.

You will implement talent retention strategies and ensure Switchback is a fulfilling place to work with a real sense of belonging in the team.

Oversee all recruitment processes focusing on supporting applicants and staff to have the best experience.

You will be passionate about the idea of helping others to be their best and putting in place systems and processes to make that possible. You will be excited about making significant contributions to developing our HR practice and processes.

Above all, you’ll be passionate about Switchback’s purpose and values, and keen to join an organisation that wants to support young men make real, lasting change through front-line work and big ambitions to transform the system.