The Exchange is a well-established arts and community centre in Sturminster Newton, Dorset, based in state of the art, purpose built accommodation. With a calendar bursting with live music performances, film, theatrical and literary offerings, we also have a variety of function rooms available for hire, an art gallery and a very popular café. We are home to a number of community groups and a thriving Learning Centre.

We are now looking for someone very special to join us as our General Manager to guide us through the next part of what has been a very exciting journey so far.  Could you be that special person?

You will need experience of managing and leading employees as well as volunteers and ideally will have worked or volunteered in the Community or Charity sectors.  Strong management skills will be essential of course as will plenty of drive, determination and commitment.  As The Exchange is open Mondays to Saturdays from 8.30am until very late on the nights we have live performances, the person we’re looking for will have to be happy working late nights sometimes and will need their own transport.  Knowledge of the performing arts sector would be very useful but is not essential. 

We can promise you that there will never be a dull moment in this full-on and exciting role. You will be responsible for the commercial success of The Exchange with involvement in programme planning and marketing, management of the café, room hire and finances.

Interested?  Please take a look at our full job description and person specification (attached). 

To apply please send us your CV and covering letter. 

Mustard Tree aims to combat poverty and create life transforming opportunities for people who are homeless, or are at risk of becoming homeless.

Role Purpose
Working directly to the CEO, leading the services functions within Mustard Tree. This includes managing the Crisis provision, Freedom team and voucher schemes including Food Club. Represent the values of the charity both internally and externally, contributing to the Management team and overall development of the charity.

What you will be doing: Job Description

Referrals and Partnerships

• Develop an understanding of beneficiary numbers and needs and reflect these in the support services provided by the Mustard Tree through an integrated approach

• Manage referrals from incoming agencies including job centres, GPs, social care, work programme, mental health, drug and alcohol teams, churches

• Build relationships with external statutory and 3rd sector agencies to encourage referrals and signposting

Managing Services

• Manage the ‘Welcome’ function of the charity including reception and enquiries in line with our values and for all volunteers, guests and partners

• Manage the crisis provision within the charity for rough sleepers, asylum seekers and people in need including 121 support, help with finding emergency accommodation, action planning, provision of food and clothing and referrals to other agencies

• Manage the voucher plus schemes within the Mustard Tree including people on benefits, new tenancies and evaluate how we can best support people on low/minimum wage including decisions on gifting

• Manage the Freedom support team including referrals, assessments, 121s, safeguarding, incident management, work placements, Next Steps planning and exit strategies

• Work to budgets and manage day to day finances including petty cash, Freedom Volunteer expenses and the Freedom crisis fund.

Development of People

• Line manage all Freedom and support services staff, ensuring they are appropriately trained in order to carry out their duties within the charity

• Manage the Freedom team to support the Freedom trainees in the realisation of personal progression goals including induction and training.

• Maintain positive relationships with other Mustard Tree managers and providing occasional cover if required

Reporting and Outcomes

• Promote Mustard Tree values and develop suggestion boxes, monthly service user meetings and proactively communicate updates to the rest of Mustard Tree.

• Provide outcome monitoring for all Freedom trainees, Crisis provision, Voucher plus schemes, Reception, Helpdesk and other services as required using our database and reporting mechanisms.

• Work with the fundraising team and CEO to embed new services provision in line with funding received and provide tailored contract reporting information

Health and Safety

• Fulfil role of Safeguarding Officer (along with CEO and other managers) and provide guidance for the rest of the charity

• Manage the health and safety requirements of the support services including risk assessments, lone working policy, staff wellbeing and incident management

• Manage an effective signing in and out process and weekly rota for trainees

General Work duties:

• Support Freedom trainees to develop skills and behaviours and feel part of the community

• Work within health & safety guidelines and Mustard Tree policies and procedures

• Supporting other staff and departments and provide practical relief cover for work-streams

• Take responsibility for professional development, attending training courses as required

• Leading by example, embodying Mustard Tree values and represent the charity as required

• Contribute towards being an environmentally responsible organisation as part of day to day activities

  including recycling and supporting ‘paper-lite’ practices

• Other tasks and duties relevant to the role as required by the organisation

What we are looking for: Person Specification

Essential:

1. Minimum of 5 years’ experience working in front line roles within 3rd sector/charity or similar

2. Experience of delivering a person-centred approach when supporting people with welfare issues

3. Ability to build relationships, develop external partnerships and represent an organisation positively

4. Good verbal and written communication skills including presentation and report writing

5. IT literacy including Microsoft word and excel and good administration skills

6. Knowledge of health and safety regulations, safeguarding, incident management and governance

Desirable:

7. Minimum of 2 years’ experience in a management role

8. Experience of working with and managing volunteers

9. Social Care / Community / business Level 3 qualification or a university level degree

PAPYRUS Prevention of Young Suicide is the national UK charity dedicated to the prevention of young suicide. Our Trustees, the majority of whom have been touched personally by young suicide, are elected from our membership from across the UK.

• * Thank you for your interest in the role of Data Manager. Please take the time to read the JOB DESCRIPTION and PERSON SPECIFICATION then complete the APPLICATION FORM that you can find on our website. 

  ** This post has become vacant due to growth and internal promotion.

  Proactively manage and develop the use of the Raiser’s Edge database to play a key role in the efficient delivery, management and evaluation of supporter and customer
  experience.

  At PAPYRUS Raiser’s Edge is primarily used by the fundraising team to record donors, supports and donations. It has recently been rolled out to the regional teams to record those attending training and awareness raising sessions.

1. DESIGNATION Data Manager

2. HOURS 36 hours per week

3. SALARY NJC Scale 21 – 25 (£25,801 – £28,785) + 5% pension contribution

4. LOCATION Warrington

5. RESPONSIBLE TO Head of Fundraising & Community Fundraising Manager

6. PURPOSE OF POST
Proactively manage and develop the use of the Raiser’s Edge database to play a key role in the efficient delivery, management and evaluation of supporter and customer experience.
At PAPYRUS Raiser’s Edge is primarily used by the fundraising team to record donors, supports and donations. It has recently been rolled out to the regional teams to record those attending training and awareness raising sessions.

7. KEY RELATIONSHIPS
Fundraising Team, National Training Manager, Programme Development Manager, Regional teams & HQ Admin

8. MAIN DUTIES & RESPONSIBILITIES
8.1 Full management of the supporter database Raisers Edge including responsibility for technical management and maintenance.
8.2 To carry out complex data processes, queries, imports and exports and produce detailed reports for use in research and analysis.
8.3 Manage the import and export of data to and from third parties such as Just Giving, and the compilation of Gift Aid Reports for HMRC
8.3 To ensure all supporter / customer data is processed, stored and used in strict compliance with GDPR and relevant marketing and fundraising regulations.
8.4 Provide ongoing training to staff and to ensure the handling of data, and all data processes fully comply with GDPR, law and marketing and fundraising regulations, including any data breaches. 

8.5 Manage PAPYRUS’ relationship with Blackbaud
8.6 Manage the contact management structure to ensure it meets the business needs of PAPYRUS and make recommendations to further expand its use, enhancing its value.
8.7 Maintain the accuracy and integrity of data through routine data cleansing and hygiene tasks to ensure accuracy.
8.7 Prepare internal and external data to support national and regional campaigns and communications activity.

9. ADDITIONAL DUTIES
It is the nature of the work of PAPYRUS that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the member of staff’s job, it will be included in the job description in consultation with the member of staff.

10. CONFIDENTIALITY
It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy.

11. BASIC PRINCIPALS
The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. He/she must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level.

12. CONDITIONS OF SERVICE
Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory Enhanced CRB Disclosure and/or completion of Vetting and Barring Scheme checks.

13. QUALIFICATIONS   

See Person Specification

The Psychosynthesis Trust is a small educational charity that has a rich 50- year history of enabling human potential in the UK.  Our founders were pioneering leaders in education, psychology, science and spirituality and we continue to work at that nexus today.  Our purpose is to bring about wholeness in a fragmented world. 

We offer transformative learning experiences, counselling and psychotherapy and rooms to hire in the heart of London at our 92-94 Tooley Street building. 

Our values and our culture consider the whole, both in terms of individuals and society, as well as from an organisational perspective. We orientate to working with the qualities of love and will, bringing the principles of curiosity, inquiry and responsibility to our work and to each other.

The breadth and depth of The Psychosynthesis Trust’s training, counselling services and room-rental offering has developed significantly over the past 6 years.  With this increased growth and with the intention of wanting to help more people ‘know and transform themselves’, we are entering a new phase of the Trust’s life cycle.  As such, we are looking for a new Operations Manager who can help us develop and implement solid foundations and infrastructure from which to expand our work.  

The Context of the Operations Manager Role

As a member of the Operations team, you play a crucial role in maintaining the infrastructure for the community. It is part of a front facing team who are a first response for the building and all facilities. You will work with staff across all departments to make sure the core operations of the organisation are running effectively. Often troubleshooting live issues and thinking resourcefully about ways to respond to unusual and in-the-moment situations are part of this role.

A key focus for the Trust and for the Operations Manager in the coming years will be on imbedding integrated processes for the running of the building and developing excellent customer service standards.  We want the Trust to support the whole community in their different activities; be it delivering training, therapy, running events, or being a student. This role will also work closely with the core team with IT and systems issues and to build the team knowledge base, clarifying our ways of working to help support decision making and enabling improvements.

The right candidate will be a brilliant multitasker, able to juggle larger ongoing improvements with smaller day to day management. Keeping the longer-term goals in sight will maintain a smooth current state. You will have an appetite for wanting to understand how to grow and scale our operations to support our organisational growth, working closely with the Finance and Operations Director. We are looking for a candidate that is comfortable working with complexity and challenges that come along with process change while maintaining business as usual for customers.

We are looking for someone who is ready to support some exciting developments, as we have several large projects in motion that will be implemented over the next 6-18 months. You will be involved in changes that will improve the day to day running of our facilities at Tooley Street. 

We value diversity and the intersectionality of people and their backgrounds.  This is important to us as we seek to cultivate a creative and more expansive and inclusive attitude to difference in ourselves, our communities and our society.  So, we are particularly keen to receive applications from Black, Asian and minority ethnic, people with disabilities, people who identify with being LGBTQIA or people who identify with being marginalised.

This is an exditing role for someone who wants to be part of a growing organisation on the pioneering edge of adult learning and education. We are a small team so there is great opportunity for personal and professional development and to feel like you are making a difference!

The Purpose of the Role

The purpose of the role of the Operations Manager is to lead, develop and to ensure implementation the overall strategy for The Trust’s operations functionalities.

 Summary of Responsibilities and Accountabilities

• Effective function of the building and its facilities; including operation, space, technical and function, as well as secure and compliant with Fire, Health & Safety legislation.
• Managing the roles that engage with our Community, ensuring the highest levels of service of our provision are upheld and that the impression and environment reflects that and of our values.
• Aligning with our Programmes and Counselling Services teams to ensure the provision best facilitates our core work.
• Strategically proactive on how we maximise our space and resource and what relationships can be forged with our neighbouring community that will impact this.

Key Functional Responsibilities and Accountabilities

• Building and Facilities function, including
  • Manage cleaning and caretaking of the building with our internal team, regulating hours worked to remain in “contact” with a team that works out of hours whilst being maintaining regular contact through email and phone (inside and outside of office hours).
  • Managing and reviewing all building and operational contractors, suppliers and services, ensuring we use organisations that align with our values and that we get the best quality of service within set budgets.
  • Maintaining building services, such as waste, heating, lift and internet, including updates and testing where necessary.
  • Managing the tangible assets of the Trust, including equipment and budgets.
  • Ensuring that the building complies with updated statutory requirements including Fire, Health and Safety legislation.  Supporting the whole team in building skills and knowledge base of those statutory requirements as part of the audit function.
  • Ensuring the impression and aesthetics of the building expresses our values and represents the quality that we provide in our core work.
  • Continuously assessing our environmental footprint and changing resources to reflect a better relationship and responsibility of the Trust’s climate.
  • Support of a potential building renovation in its planning, management and implementation stages.
  • Managing purchases and inventory, such as cleaning, stationery and refectory supplies, and ensuring logs and invoices are presented to Finance team.
  • Being available for any out of hours contact when emergencies arise.

• Community, including
  • Line management of Community Host and reception function, with an accountable overview of the Community Hosting Support team that requires recruitment.
  • To create an outstanding provision of service that is experienced by every facet of the community at all times.
  • Ensuring all Training and Counselling rooms are well maintained and appropriately equipped and set up to support Programmes team, course participants, students, trainers and room renters.
  • Develop strong working relationships with counsellors, trainers and room renters, ensuring inquiries and specific needs are met with positive outcomes.
  • Supporting the community in the launch of a new room booking system ensuring continuity of service.
  • Managing the standing orders of the room rentals, calculating these quarterly, and regular invoice management in liaison with the Finance team.
  • Review of all community agreements and collaborating with the Marketing and Communication Manager to ensure website content is up to date.
  • Develop an advisory Community Ecosystem that draws on the broadness of our building users and brings in the voice of the community to consult on feedback and matters arising.

• Core work support, including
  • Collaborating with the Programmes Director and the Programmes and Counselling Services teams to support the strategic needs of the core work of the Trust.
  • Administration and maintenance of the Student Lending Library.
  • Supporting all teams in everyday IT and systems support, whilst supporting skills and knowledge growth, and managing IT contracts and subscriptions through our Office365 platform.

• Strategy, including
  • Develop reporting of the room rental business to build and feed an annual strategy set out by the Finance and Operations Director in the Trust’s impact goals.
  • Develop the strategy to cultivate community, aligning with the Communications and Marketing Manager, enabling our community business model to be benchmarked, set out through market analysis, and consider how to position our provision.
  • Build new relationships locally to further cultivate our community with organisations and groups that align with our purpose and values, including our key stakeholders (local authority, First Mile).
  • Reduce the perishability of unused rooms by developing a strategy that introduces new organisations and groups to the Trust

How to Apply: 

Please explain in no more than 2 pages why you’d like to work for The Trust, what skills and attributes you will bring to The Trust, and what experience you have that fits with this role.   We are also interested in hearing about your life story and how this aligns to your purpose, strengths and interests. Please send this, along with your CV to Jamie Joyes, Finance and Operations Director at the address provided.  More information about this role can be found on the Trust’s website.

We are particularly keen to receive applications from Black, Asian and minority ethnic, people with disabilities, people who identify with being LGBTQIA or people who identify with having been marginalised.

We are looking for a Head of Information and Support Services to lead on developing and delivering excellent support and information services which meet the needs of people affected by blood cancer.

The successful candidate will have experience of developing and managing a diverse range of information and support services. You’ll have exceptional interpersonal skills and be emotionally resilient, hardworking and understand the value your role brings to the blood cancer community.

This role will provide leadership to the team ensuring they are able to manage competing priorities and challenging deadlines. The postholder will be a strong advocate for patients, understand their needs and ensure that as an organisation our services continue to meet these needs. They will be able to identify and develop new opportunities, but also ensure we continue to meet the day to day demands of delivering our existing services. They will be required to develop relationships and a collaborative approach with other teams in the organisation, particularly our research and policy and fundraising teams.

If this role sounds like the role you are looking for and you feel you have the knowledge, skills and experience we need, please apply with a covering letter setting out how you match the requirements of the job specification along with a current CV by:

9am on Thursday 5 March 2020

Please note applications will be reviewed on receipt and if a suitable candidate is appointed we may bring forward the closing date of this role at our discretion.

Are you passionate about supporting young people to achieve their potential? Do you want to work in a challenging, team-focused and rewarding environment? Do you have the skills to  lead a diverse team to perform to the best of their abilities?

Centrepoint is the UK’s leading charity for homeless young people. We provide a range of accommodation based and floating support services to vulnerable young people across London, Manchester, Yorkshire and the North East. Our vision is to end youth homelessness but until then we will continue to provide young people with a place to call home, tailored support and the opportunity to build the skills needed to sustain independent living.

This is an exciting Service Manager role based in Brent and Harrow and includes responsibilities for supported accommodation services and a small floating support service. The Service Manager is responsible for overall service delivery and performance management, providing effective leadership to achieve high quality outcomes for young people and working in partnership with Social Services teams.  At Centrepoint, we work in a Psychologically Informed Environment. All staff are required  to implement this approach when working with young people.

We are looking for an experienced manager with exceptional skills in establishing and maintaining positive relationships both internally and externally.

A key part of the role will be to promote a vibrant culture with an uncompromising commitment to excellence and a fully integrated support service, reflecting the needs of those accessing the service.

In return for your efforts you will receive a competitive salary, excellent training and development and a host of staff benefits such as interest free travel loan, stakeholder pension scheme entitlement.

We seek to challenge discrimination and are committed to fairness and equality. We especially welcome applications from anyone with direct experience of being homeless or using young people’s service.

Location: Brent and Harrow

Closing Date: Wednesday 26 February, 12 noon

Age UK Exeter is a local, independent charity with its own locally elected board of trustees.  We have grown a strong reputation for putting the individual older person at the heart of all we do, providing a wide range of support and opportunities to over a thousand older people in the city each week. We achieve this through our 110 dedicated staff, 300+ fantastic volunteers and the ability to find the funds we need to keep all our plates spinning!

This is where you come in. We’re looking for a Community & Corporate Fundraising Manager with the qualities and skills to take our community fundraising to the next level. By building on our supporter base of 1,000+ local people, many local businesses and our great reputation in the city, you will let people know the importance and value of what we do, engaging public support to realise our vision of a city where every older person is able to get the most out of life, whatever their circumstances. Our focus is on developing community, civic and business support to raise funds for us, growing the number of individual regular donors who want to support the charity and creating successful events.

We’re looking for someone with a proven track record as a charity fundraiser in a community, corporate or events team, who has the ability to lead, motivate and support a small fundraising team and can engage, enthuse and encourage a wide range of audiences to bring them to our cause.

Job Description

Main Duties:

• Build and maintain positive relationships with individuals, supporters, community groups and local businesses to increase their fundraising and encourage participation in events and activities
• Promote the fundraising needs of the charity to a wide range of audiences through the most appropriate channels
• Maximise individual, community and corporate engagement in the charity’s ‘Eat Together for Age UK Exeter’ fundraising campaign, 10k Run, Gala Dinner, Sponsored Walk, Big Knit  and Christmas Appeal
• Promote and increase regular giving by Direct Debit or via the website and substantially grow our ‘Friends’ supporter base
• Plan, develop and implement new initiatives, activities and events that will maximise fundraising income
• Line manage the Marketing and Digital Fundraising Co-ordinator (12 hrs pw) and the Community Fundraising Assistant (12 hrs pw)
• Recruiting, supervising and supporting fundraising volunteers within the team
• Give talks and presentations to local groups and businesses to encourage their support and participation in our fundraising activities and increase the number of Charity of the Year nominations we win
• Oversee our Blackbaud eTapestry CRM system to ensure it is up to date, using its data to manage relationships, understand what motivates supporters and provide good stewardship
• Work with Marketing Co-ordinator and Fundraising Assistant to produce engaging content for the charity’s social media and print channels
• Optimise press and media publicity associated with our supporters through press releases and radio/TV interviews
• Ensure all gifts and donations are appropriately acknowledged and enquiries are dealt with in a timely manner 
• Monitor and evaluate community fundraising activities against agreed targets reporting back to the Chief Executive and Board on a regular basis
• Keep abreast of developments, issues and best practice relevant to community fundraising
• Work within Institute of Fundraising guidelines
• Undertake any reasonable additional and ad hoc tasks as required

Probation Period: 6 months

Notice Period: 2 months on either side.

Annual Leave: 7 weeks per annum including Public Holidays on a pro-rata basis

Pension: Staff aged between 22 and state retirement age earning above the threshold for income tax will be automatically enrolled into the Scottish Widows Age UK pension scheme based on a 5% contribution by both employer and employee. Staff may opt out of the scheme within 30 days of receiving the scheme’s joiner’s pack for a full refund of any contribution made.

Travel: A mileage allowance of 40p per mile is paid for essential travel.

Time off in Lieu: At times some work may be required to be undertaken outside of your contracted hours for which time off in lieu will be granted.

Person Specification

Essential

• Proven track record as a fundraiser in a community, corporate or events fundraising team
• Ability to lead, motivate and support a small fundraising team
• Experience of working to and delivering targets
• Ability to plan and achieve set goals within realistic time frames
• Good understanding of fundraising principles and practice
• Knowledge of budget setting and the principles of cost-effective fundraising
• Well organised, with good initiative
• Excellent people skills and a confident and persuasive communicator with people at all levels both written and oral
• Confident IT user including internet, email, CRM databases and MS Office
• Understanding and experience of role social media platforms play in fundraising
• Networking skills that enable you to quickly make connections and build positive relationships that will help us reach our goals
• Ability to manage and prioritise competing demands
• Good understanding of fundraising best practice and the role of the Fundraising Regulator
• Empathy with and commitment to the work of Age UK Exeter
• Resilient in the face of the challenges fundraising can present
• Understanding of confidentiality and the requirements of General Data Protection Regulations

Desirable

• Experience and understanding of issues such as loneliness and isolation and dementia and the impact they have on individuals and families
• Experience of recruiting, supporting and supervising volunteers or working with or as a volunteer
• Understanding and experience of editing and updating websites within a content management system. 
• Sales and/or Marketing experience
• Sense of humour

Background Information 

We’ve been helping older people in Exetermake the most of life for over 30 years

Come and join us!

We’re looking for a Community & Corporate Fundraising Manager with the qualities and skills to take our community fundraising to the next level. In the last financial year we achieved nearly £50,000 in donations and over £77,000 from fundraising activities from a total income of nearly £1.5m. Of the fourteen different services we provide, three are free to the public and are therefore reliant on fundraising income survive and prosper. These are our Befriending services that link people together, our Dementia Carers Support project that provides practical and emotional support to over 120 carers of people living with dementia and our Information and Advice service which each year responds to around 2,500 enquiries and helps older people in Exeter gain an additional £1.1m in unclaimed benefits.

We need your energy, skills and resourcefulness to unlock the funds that can secure these services and also make a valuable contribution to the core costs of the charity. By building on our supporter base of 1,000+ local people, many local businesses and our great reputation in the city, you will let people know the importance and value of what we do, engaging public support to realise our vision of a city where every older person is able to get the most out of life, whatever their circumstances. Our focus is on building community, civic and business support to raise funds for us, growing the number of regular donors who want to support the charity and creating successful events. We use Blackbaud eTapestry donor management software to maximise our effectiveness and ensure we respond to our donors appropriately.

Here’s the back story

Age UK Exeter is a local, independent charity and part of a national network of 130 Age UKs across England. We have grown a strong reputation for putting the individual older person at the heart of all we do and now provide support and opportunities to over a thousand older people in the city each week. We achieve this through our 110 dedicated staff and over 300 fantastic volunteers who give their time and skills so generously for the benefit of others.

We’re an independent charity with our own locally elected Board of Trustees, responsible for our own funding and governance and part of the national Age UK network. We have our main centre and offices in Cowick Street, St Thomas, a further large centre in Mount Pleasant and provide community services right across the city.

A lot of what we do is about combating the loneliness and isolation that still faces so many older people in Exeter. Of the 20,000 older people in the city, over 7,000 live alone and a survey we conducted a little while ago showed that nearly a third of local people aged over 80 said they felt lonely most or all of the time.

Because we know everyone is different, we work hard to offer a wide range of opportunities for people to come together in ways that suit them. This could be anything from one to one befriending and telephone support to special interest groups, weekly social groups or a ‘Men in Sheds’ workshop where older men come together to refurbish old tools and gardening equipment for sale to the public.

We also support people with more complex health and social care needs through our Day Care clubs, Enabling, Home from Hospital, Dementia Carers Support and Wellbeing Exeter services. In addition to these we provide a comprehensive Information and Advice service that helps older people and their families navigate an increasingly complex world, claim the benefits to which they’re entitled and plan ahead for the future.

How We Make a Difference

In 2018/19 we provided the following:

• Information and Advice – responded to over 3,000 enquiries for help
• Benefits take-up – helped local older people gain an additional £1.1m in benefits
• Day services for older people with complex needs – 10,000 attendances
• Café offering good value, freshly cooked meals – 12,500 meals served
• Activity groups - Tai Chi, exercise, choir, computer training – 9,000 sessions
• Wellbeing and social inclusion – 200 older people supported
• Support for carers of people with dementia –  over 120 families supported
• Home from Hospital – 818 people supported at the RD&E
• Enabling & Home Help service –  over 24,000 hours of support to 250 individuals
• Volunteer visiting for older people who live alone – 2,500 visits
• Telephone contact-line for people living alone – 4,500 calls
• Men in Sheds refurbishing donated tools and garden implements – 60 men involved, raising nearly £60,000 in sales through our shop in Paris Street
• Drop-in social groups  – over 50 attendances per week
• We received 30,000 phone calls to our office
• And 11,000 visitors to our reception
• And we’re just completing a three year research project with the University of Exeter and the Open University looking at how older people’s formal and informal support networks can be enhanced and strengthened through the use of technology.

We need to realise nearly £1.5m every year to maintain all that we do and this is achieved by a mixture of fundraising and donations (9%), contracts with Devon County Council and the RD&E Hospital Trust (32%), fees (35%), grants (14%) legacies and our Men in Sheds social enterprise and shop (4%).

Closing Date for Applications:  12 noon, Wednesday 11th March

Interviews: Week commencing 16th March at 138 Cowick Street, EX4 1HS

Shortlisted candidates will be contacted by telephone but in the interests of economy we regret we are unable to acknowledge other applications.

For an informal discussion about the post, please contact Martyn Rogers, CEO

We are looking for a strong leader to join our team and manage the daily functions of the Project which include admin, finance, IT, and lead the Support Teams and Visiting Support Worker. You will line manage the teams modelling a culture and ethos of support for young people and set the strategic direction for the services and liaise with partners and stakeholders. You should have strong management skills alongside a good knowledge of the housing sector, with particular experience in managing high commissioned or contracted services.  

Administrative Services Manager

£30,000-£33,000 per annum depending on experience plus contributory pension

Full time 35 hours per week (Monday to Friday)

Reporting to the Director of Communications and Corporate Services.

Accountable to the Chief Operating Officer.

About us

The Diocese of Portsmouth comprises 90 parishes across Hampshire, Dorset, Berkshire (except Slough), South Oxfordshire, the Isle of Wight and the Channel Islands. Formed 19th May 1882 by the division of the Diocese of Southwark, the Diocese of Portsmouth has a presence in every community and can offer ministry and mission to all who come to us, working towards the Bishop’s vision of Bringing people closer to Jesus Christ through his church.

About You

Due to some changes within our team structure we are looking for an experienced and high-calibre candidate to join our small central team as our Administrative Services manager. You may have been a senior administrator, Office manager or company secretary, governance manager or board administrator or similar in a busy organisation.  You will have excellent communication skills and a great attention to detail. You will computer literate and proficient in office software applications and most of all you will be adaptable and flexible, a strong team player and a self -starter.

You will have a relevant degree 2:2 or above or equivalent experience and project management experience.

You will have an understanding and sympathy with the mission and values of the Catholic Church.

Main duties of the role

You will be supporting the Chief Operating Officer and senior leadership in ensuring the smooth governance and administration of the Roman Catholic Diocese of Portsmouth charity, and you will work closely with the main committees involved in the governance and allocation of resources for the Charity, this includes the Trustee Board and Trust Subcommittees. You will be responsible for the oversight of the office function and be the Data Protection Manager for the organisation.

You will work with the Senior Team to organise events for external stakeholders and supporters of the charity, and conferences and team days for the charity’s staff.

You will also provide important generalist support for the Senior Management Team on ad hoc projects associated with development of the business functions.

This role provides a unique opportunity to work at the heart of the Diocese and contributing to the ongoing development of a professional approach within the organisation. You will be expected to liaise directly with Trustees, Clergy and external stakeholders so it is crucial that you have well developed interpersonal and communication skills. You will need strong organisational and analytical skills for your day-to-day work, displaying meticulous attention to detail and a high level of efficiency.  You will exhibit exceptional diplomacy and tact, and a high level of professionalism.

While we are committed to staff development, the central team is small and therefore this is a role for an experienced person it is not suitable for a new graduate.

If you would like a confidential discussion about the role please contact:

Heather Hauschild – Chief Operating Officer

Please apply by sending in the following:

Covering letter:  Please tell us how your motivation, values, skills, experience and personal qualities demonstrate your suitability for the role (around 500 words). Please make it clear why you are excited about this role, and why you specifically want to work for the Diocese of Portsmouth.

Current CV and the details of two referees: This should include full education and employment history (including dates, with no gaps left unexplained). Please include your current or most recent employer as one of your referees

Closing date for applications: Friday 28th February 2020 at 13:00pm

Interviews: TBC

Notes to candidates

1. Interviews: all shortlisted candidates will be invited to attend a face-to-face interview.

2. Unsuccessful applications: if you have not been contacted within 3 weeks of your application, we regret that you will not have been offered an interview on this occasion.

3. General: this post will be subject to review under the relevant Diocesan Terms and Conditions of Service.

4. New employees to the Diocese will be subject to a probationary period of six months.

Job purpose

The post-holder will be part of a small team supporting the governance needs of the Diocese of Portsmouth and maintaining an efficient administrative function.

To ensure that the Diocese has in place the governance framework, policies, procedures and support it needs to function as an effective Charity.

The post-holder will manage the development and implementation of governance policies and procedures and provide advice on wider governance issues.

The post-holder will be expected to provide comprehensive and high-quality secretarial support to the Trustees and Subcommittees, ensuring that they have the support required to enable them to fulfil their functions and responsibilities effectively, meeting the requirements of the charity commission legislation and policy framework.

Main accountabilities

1. To provide comprehensive and high-quality secretarial support to the Trustees, the Finance Audit & Risk and Remuneration Committees, and other Committees or advisory groups as required, and managing the relevant budgets

2. To work closely with the Senior Leadership Team to develop the Trusts work programme,

 3. To provide support to the Senior Leadership Team( SLT)

4. To ensure good quality information flows between the senior management and trustees

5. To oversee compliance with Trust governance policies, procedures and relevant provisions in legislation

6.To provide clear and effective line management for the Administrative assistant

Governance, Compliance and Board Management

• Work with Secretary to Trustees and the Chief Operating Officer to set and manage meeting date schedules for all Board and Committees to achieve efficient diary management.

• Capturing the outcomes of meetings and taking responsibility for communicating these throughout the organisation, obtaining updates from action owners and preparing a report on the status of completion.

• Prepare papers for the Trustee Board, and other Board committees.

• Organise and administer meetings, including taking and distributing minutes.

• In conjunction with the Secretary to Trustees, organise the Trustee training days.

• Responsible for keeping the register of signing and sealing official documents.

• Providing direct advice and guidance to chairs and members in meetings on matters relating to regulation, governance and constitution.

• To attend, prepare agendas for and take minutes at meetings of key management committees, including the Senior Leadership Team.

• Develop draft reports for regulators (principally Charity commission) including serious incident reporting.

• Liaise with legal advisers as directed.

• Work with senior leaders to develop risk reporting and board assurance framework.

• Take a lead role in ensuring Information Governance (GDPR) Compliance acting as the Data protection manager for the organisation.

• Develop Organisation Risk reporting and Board Assurance.

• Supporting the Chief Operating Officer in making sure the decisions of the Trust boards are implemented.

• Keeping handbooks for staff and trustees up to date.

• Supporting the induction of new Trustees.

• Deliver specific training related to portfolio as required, for example for parish administrators.

Training and Events Management

To work with the Senior Leadership Team to organise:

• Charity-wide events such as the annual parish administrators conference, other seminars, gatherings and events as required. This includes the logistical arrangements, liaising with speakers and venues as well as ensuring dissemination of notes and tracking actions.

• To undertake a range of ad-hoc tasks, projects and responsibilities for members of the Senior Leadership Team in accordance with management requirements and organisational demands.

• To act as a representative of the organisation on behalf of the Senior Leadership team at external conferences, meetings and other events as agreed with the Chief Operating Officer.

Project Management

• To lead on specific projects or pieces of work, undertaking research, and writing reports on behalf of the Senior Leadership Team.

• To work with the property team to ensure the presentability of head office premises and to arrange improvements and repairs.

Values

• To maintain the ethos and values of the Catholic Church and positively promote the work and activities of the Catholic Church.

• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
   

Person Specification - Administrative Services Manager

Supporting Evidence

In the supporting evidence of your application form, you must demonstrate your experiences by giving specific examples for the criteria within the person specification.Knowledge, Training and

Experience

Degree in relevant subject (or equivalent )

RSA level 3.

GDPR/Information governance related qualification.

Demonstrable experience of Governance and compliance in an administrative environment and working with computerised data systems.

Working Knowledge of risk management and board assurance.

Excellent written communication skills and command of the English language to draft letters, briefing notes etc. and meticulous attention to detail.

Experience of working for senior staff at board level in a busy environment.

First class organisational skills including the ability to prioritise work, balance conflicting priorities, monitor progress and exercise judgement about chasing progress as necessary.

Experience and proficiency in minute taking and keeping actions trackers and excellent records.

Advanced proficiency in use of Microsoft Office including Word, Excel and Powerpoint.

Knowledge of the values and teaching of the Roman Catholic Church.

Understanding of Data Protection legislation.

Communication Skills

Excellent interpersonal skills and the confidence to deal with people at every level.

Ability to work effectively as part of a team.

Problem solving skills.

Equality and Diversity

Understanding of and commitment to equality of opportunity and good working relationships.

Autonomy

Able to work on own initiative, organising and prioritising own workload to set deadlines.

Other

An ability to maintain high degree of confidentiality and trust.

Good time keeping.

Positive and flexible approach to work.

A pivotal role at the heart of the organisation, the Finance Manager is responsible for leading on the day-to-day management of the charity’s financial systems. Working closely with the CEO and Director of Operations, the Finance Manager will play an active role in supporting and strengthening the financial resilience of the organisation. The successful candidate will have meticulous attention to detail, a commitment to ensuring an effective flow of information throughout the company, and a strong financial understanding to ensure the smooth running and continued growth of the organisation. This is an exciting time to join as we move into a period of significant growth & change as we fundraise to redevelop the building. 

The ideal candidate will have a desire to be part of a small team with an understanding of the constraints of working in the charity sector with limited resources. This is a unique opportunity for someone who wants to join an ambitious and exciting organisation, developing their experience, gaining new responsibilities and helping to shape its future. 

ABOUT US

The London Irish Centre charity is the heart of the Irish community in London. The charity provides care, culture and community to the Irish across London, working from the iconic London Irish Centre in Camden Town.

Care is the core of our work and we support the most vulnerable – with advice services and crisis assistance, dedicated outreach, advocates and case workers for older Irish, day services with nutritious meals, accessible social groups and activities to combat loneliness. We also provide small crisis grants, family tracing and assistance with returning to Ireland.

In Culture, we manage London’s leading Irish cultural programme, welcoming over 20,000 people every year. We offer space and assistance for over 400 Irish community events, and provide support and advice to a mix of Irish artists and cultural organisations. Our popular Irish Library holds over 6,000 books and our educational programme is high quality and fast-growing.

The Community will always be at the heart of the charity. The Irish in London are diverse and spread across the city. We offer a warm and welcoming connection to a vibrant and supportive Irish community.

Our Staff Benefits

• Free tickets to LIC core cultural programmed events (subject to availability and may not apply to fundraising events and partnership events at external venues)
• 50% discount on LIC education courses (subject to availability)
• 20% staff discount at the LIC shop and 10% staff discount a the LIC bar
• Access to an Employee Assistance Programme with Health Assured
• Mindfulness App membership
• Cycle to Work Scheme
• Tech Scheme
• Team socials and activities

We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by the LIC. Whilst our offices have some barriers to access, we are taking steps to resolve these, and in the meantime continue to encourage interest from applicants who require reasonable adjustments within the workplace.

The deadline for applications is 9am Monday the 2nd of March

The interview date is to be confirmed. Interviews will be held in E1.

Bonny Downs Community Association (BDCA) is seeking a dedicated Facilities Manager to take responsibility for the smooth running of our community centre and sports venues.  The Facilities Manager will drive high standards in customer service, maintenance, and security, and improve our offer to ensure our venues reach their full potential as spaces for our local community to use and enjoy.

Key qualities you will bring include:

• Customer-focus (friendly, welcoming, well-presented)
• Organised, problem-solving approach
• Enthusiasm for community buildings/spaces
• Passion for community development
• Excellent communication skills
• Knowledge of health & safety regulations and best practice

About BDCA:

BDCA's vision is of a thriving community where everyone feels valued, connected and fulfilled.

Our values are: INCLUSION - we believe that everyone is a valuable member of our community and we are shaped to care for and support each other. CELEBRATION - We encourage an attitude of thankfulness and celebration – even in the midst of life’s disappointments and challenges.  EMPOWERMENT - Our role is to work WITH others, encouraging everyone to be the best they can be, developing their own unique gifts and seizing opportunities.

Our existing staff say: 

“I love working with BDCA. I can be pioneering and innovative. I love the community and the opportunity to work alongside a diverse workforce.” (Staff survey 2019)

If you are interested in joining our wonderful team, please consider the attached job information and send us a covering letter of no more than two sides of A4 explaining why you think your skills and experience match the role, together with an up to date copy of your CV.

BDCA is committed to inclusion, one of our core values, and we will therefore ensure that no applicants or employees receive less favourable treatment than others on grounds of race, sex, marital status, religion, disability or sexual orientation or be disadvantaged by any conditions or requirements which cannot be shown to be justifiable.

Closing date: 1st March 2020

Interviews:  week commencing 15th March 2020

• Work for a charity supporting vulnerable individuals
• Lead a team and support senior stakeholders

About Our Client

The Social Interest Group was formed in 2014 and is a consolidation of the charities SIG Investments, Penrose and Equinox. Penrose and Equinox provide services for vulnerable people across the UK and have a combined income of £16.5m. Primarily these organisations are funded via contracts they hold with local authorities and due to the nature of these; the Social Interest Group is a fast-paced and commercially run organisation.

The Social Interest Group focuses on supporting highly vulnerable individuals such as those with complex mental health problems, drug and alcohol misuse or may have history of homelessness or offending. The group provides this support through recovery, housing and community based support.

Job Description

• Reviewing monthly management accounts prepared by the finance team; bank and balance sheet reconciliations; analysis of financial performance; trading subsidiary accounts
• Preparing high quality financial reports and insightful analysis as requested by colleagues at all levels, for instance in preparing budgetary information for projects and funding bids
• Building effective relationships with the EMT, Heads of Department and Scheme Managers, communicating issues in a non-technical way that focuses on business benefits and finance as a service
• Preparation of charity SORP compliant annual financial statements and a comprehensive audit file ready for review by the external auditors; key point of contact with the auditors
• Reviewing annual budgets and quarterly forecasts prepared by Scheme Mangers and budget holders, to ensure optimal accuracy and reliability; providing high level analysis of these to EMT and Trustees
• Attending Finance, Risk and Audit Committee meetings and providing finance related support and analysis to Trustees
• Preparing weekly cash flows for review by EMT
• Develop the skills of the finance team to work collaboratively with the rest of the organisation in order to deliver on their objectives

The Successful Applicant

You will be a fully qualified accountant (ACA, ACCA, CIMA or equivalent) with strong all round finance capabilities that can be evidenced through experience. You will be able to communicate effectively with finance and non-finance at all levels, with experience of supporting key decision-making. Alongside this you will hold strong technical finance understanding and be able to drive improvement and development of a finance function in a growing organisation.

What's on Offer

Salary up to £60,000 plus benefits

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

Ref Code: MPCY14078027Z

Fourth Monkey Actor Training Company is recruiting for the role of Finance Manager to join its dynamic staff team based in their North London studio. The successful candidate will play a vital role in helping Fourth Monkey achieve its organisational objectives.

It’s an exciting time to be joining the Fourth Monkey team; 2020 marks our 10-year anniversary. We have a new partnership announcement with an established University; with our training courses becoming fully accredited by Sept 2020.  We will also be touring our professional theatre production, previewing in the Autumn of 2020 as well as a series of arts-based community engagement projects launching.  

The successful candidate will be responsible for the financial health of the charity, producing financial reports and developing strategies based on financial research, plus guiding the Management team in making sound business decisions in the long and short term.  

Job Description & Primary Responsibilities

• Monitor the day-to-day financial operations within the charity, such as payroll, invoicing, contracting and other transactions
• Contract and liaise with outside services for auditing, banking, and other financial needs as necessary
• Track the company's financial status and performance to identify areas for potential improvement
• Seek out methods for minimising financial risk to the company
• Research and analyse financial reports and market trends
• Provide insightful information and expectations to senior management to aid in long-term and short-term decision making
• Review financial data and prepare monthly and annual reports
• Present financial reports to the board of trustees, departmental teams, and clients in formal meetings
• Stay up to date with technological advances and accounting software to be used for financial purposes
• Establish and maintain financial policies and procedures for the company
• Understand and adhere to financial regulations and legislation
• Work with the Development and Production department to report on project spread for grant funder and partner venues
• Work with the Chief Executive to realise the financial and reporting objectives and responsibilities of the organisation 
• Contractual and invoice management of freelance staff 

We are looking for someone with at least 4 years' experience of working in a finance role at management level, ideally within a charity. The ideal candidate will be well-motivated, target-orientated and results driven, with excellent interpersonal skills and a willingness to work as part of a small team as well as on one’s own initiative.

To apply for this position, please send an up-to-date CV including contact details of two referees (please note: we will not take up references before short-listing nor without your express consent), plus a cover letter of no more than 2 pages (2 sides of A4) that outlines how you meet the requirements set out in the Person Specification for the role.

Centrepoint is the UK’s leading charity for homeless young people. Working with over 7,800 young people every year, our vision is to end youth homelessness. While we pursue this vision, our immediate focus is on providing vulnerable young people with a place to call home and a chance to acquire the skills they need to build a better future. Centrepoint works directly in London, Yorkshire and the North East of England, and collaborates actively with similar organisations right across the UK.

We are currently recruiting for a Deputy Service Manager.  The role based in Brent and Harrow and includes responsibilities for supported accommodation services and a small floating support service.

The purpose of the Deputy Service Manager role is to promote a vibrant culture with an uncompromising commitment to excellence and fully integrated support and development services, reflecting the needs of those accessing the service. At Centrepoint, we work in a Psychologically Informed Environment. All staff are required  to implement this approach when working with young people.

You will be required to line management and staff to ensure that performance targets and contractual requirements are met and exceeded. You will motivate and develop the staff team to deliver a consistently high quality, needs led and responsive service to young people in order to support their personal development and ultimately move them into more independent accommodation. You will demonstrate strong leadership skills and a commitment to individual and team development through effective management of staff.  You must be able to work flexibly and in line with the rota.

You will work positively and proactively with all local stakeholders including commissioners, providers, local community groups and young people.

This is an exciting opportunity to lead a team of staff providing an outstanding quality service to young people and stakeholders.

We seek to challenge discrimination and are committed to fairness and equality. We especially welcome applications from anyone with direct experience of being homeless or using young people’s service.

Location: brent and Harrow

Closing Date: Wednesday 26 February, 12 noon