Community services finance manager jobs near Westminster, Greater London
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Check NowThis is an exciting opportunity to join our expanding Finance team. You will work alongside the other Finance Officer to ensure that Richmond Borough Mind’s financial administration operates in an efficient and timely manner.
Working with SagLine50 you will process supplier invoices, payments and expenses by setting up BACS payments, standing orders and direct debits as necessary. You will assist with monthly accounts; preparing monthly payroll information and processing month end schedules as requested.
This role will see your existing financial administrative skills and experience develop, working closely with the Finance Manager in the preparation of management accounts and budgets as well as ad hoc financial tasks.
Benefits of working for RB Mind:
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Bonus 1 day of annual leave per year over the festive period (subject to Trustee approval) [pro rata]
- Paid time off for medical appointments
- Employee Assistance Programme (EAP) including free counselling sessions and a wellbeing app
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities via Mind Federated Network
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
Successful candidates will be required to complete a standard DBS.
Richmond Borough Mind is rooted in the local community and exists to meet local mental health needs. Our vision is of a society where people wh... Read more
The client requests no contact from agencies or media sales.
This role aims to engage with our local communities (in Lambeth) to build a wider support base of the public and organisations who wish to support Age UK Lambeth through a range of charitable giving, eg regular or one-off donations, fundraising events and challenge events etc. The aim, with the help of the wider Engagement team, is to change the way the public sees us to increase donations and engagement.
Primary responsibilities:
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Develop an annual plan to maximise income from community fundraising
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Create and deliver a programme of fundraising events throughout the year
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Agree on a communication and marketing plan for fundraising events and initiatives with colleagues in the Engagement Team so that events are publicised on social media channels, website, media etc.
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Work with colleagues to develop fundraising materials suitable for different target groups
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Develop and nurture relationships with potential supporters and community groups, eg local trusts, businesses, community groups and schools
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Work with the volunteer co-ordinator to recruit and retain fundraising volunteers to support fundraising events
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Ensure that all fundraising volunteers are inducted into their role and feel that their contribution is recognised to encourage and develop long term relationships
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Develope and increase the number of regular donors we have
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Maintain accurate income and expenditure records for each event to ensure events are organised cost effectively and within agreed budget
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Work closely with the Finance Officer to ensure all donations are correctly accounted for, documented and banked
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Ensure all contacts and donations are recorded and maintained on the charity’s database - Donorfy
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Produce regular reports on progress against annual fundraising plan
What you’ll benefit from
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Flexibility - this is a part-time role with hours that can be worked flexibly and remotely
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Remote working or hybrid (Brixton based) - your choice
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years (pro-rata)
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A great staff team
You will be required to upload your CV and a letter of application answering the following 4 questions (in no more than 250 words per question).
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Why do you want to join us at Age UK Lambeth? And why now?
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Tell us what skills and experience you could bring to this position? Give us an example from a previous role you have been in.
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Tell us how you would increase engagement with the public? Be as creative as you like!?
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Tell us about a time you organised (or helped organise) a fundraising event?
Closing date: 12th July 2022
Age UK Lambeth is an independent local charity. We've been working in the local community to help older people for over 70 years. We have n... Read more
The client requests no contact from agencies or media sales.
As a VAWG Service Manager, you would be part of Stay Safe East a Deaf and Disabled People’s Organisation (DDPO) which supports disabled victims of domestic abuse, sexual violence, hate crime and other forms of abuse. We are part of several key partnerships across London supporting victims of domestic abuse, hate crime and other crimes, providing specialist casework as well as advice to our partners.
The VAWG manager will have overall management responsibility for the Violence against Women and Girls Team. They will directly manage 4 Independent Disability and Domestic Violence Advisers (IDDVAs) and two Senior IDDVAs who will each manage two to three IDDVAs. The VAWG Manager will also be expected carry a small caseload of their own. They will be responsible for ensuring a high standard of advocacy and support for our clients. They will also collate casework data and provide reports to the CEO for our funders and annual reports.
Please note we do not accept CVs, we only accept our own application form attached.
Aims
- To manage the Stay Safe East Violence Against Women and Girls Service to Deaf and disabled victims/survivors of domestic violence and abuse, sexual violence, hate crime, anti-social behaviour and other forms of abuse
- To implement a high-quality service, to efficiently monitor casework and maintain an effective casework database system.
- To offer continuous improvements and develop casework support.
- To carry a small domestic violence caseload
- To advocate for the safety of our clients, their children or other dependents To work within the social model of disability and use non-discriminatory practice
Tasks
Managing referrals Service Delivery
- To manage enquiries and referrals to Stay Safe East from a range of partner agencies (MARAC and ASBRAC, police, housing providers, education, adult or children’s social care, voluntary sector agencies etc.,) and self-referrals from disabled survivors from domestic abuse
- To ensure that all referrals and enquiries regarding VAWG are accurately recorded on the database and a spreadsheet
- To manage any waiting list, ensure that contact is maintained with clients on the waiting list and review the waiting list monthly
Management Responsibilities
- To provide overall management and leadership to the Violence against Women and Girls team at Stay Safe East
- To directly manage 4 IDDVAs and 2 senior IDDVAs (numbers may increase over time) and one volunteer , and provide support and regular supervision
- To support the Senior IDDVAs to each manage two to three IDDVAs
- To conduct reviews and annual appraisals
- To record and manage sickness absence, annual and other leave
- To maintain up-to-date HR records
- To deal with day-to-day HR matters and report any potential issues of concern to the CEO
- To work with the CEO to deal with any disciplinary issues or grievances
- To attend HR and management training as appropriate
Casework
- To carry a small advocacy caseload (up to 8 women) supporting Deaf or disabled survivors of domestic violence
- To provide advocacy, practical and emotional support to those clients around safety, housing, access to services (health, social care, mental health support, benefits, access needs etc)
Casework Management
- Ensure casework systems and practices are up-to-date, and effective in managing client caseload and safety, and are accessible to staff and volunteers
- Hold fortnightly team casework meetings and ad-hoc meetings as required
- Undertake 2 monthly casework reviews meeting with the team of advocates
- Advise and support team members in their casework, answer queries and challenge or step in where needed
- Allocate cases and assist the advocates to manage their workload
- Allocate tasks to volunteers and supervising their work (we only have one volunteer at present but hope to recruit more)
- Coordinate and monitor referrals to MARAC and other multi-agency domestic violence casework panels, ASBRAC anti-social behaviour panel and Adult or Child Safeguarding referrals
- Attend MARAC Casework and Coordinating meetings as required
Quality standards and service improvement
- Ensure that all service delivery overall meets expected Quality Standards
- Ensure that clients’ access, communication and cultural needs are met by Stay Safe East’s VAWG team
- Carry out monthly file checks and other checks to ensure quality and consistency of service, and discuss achievements and improvements with advocates
- Ensure that staff are trained and up to date with changes in the law or in practice, and understand what is expected of them
- Work with the Engagement and Involvement Officer to coordinate client satisfaction surveys, analyse and write up the results
- Ensure confidentiality and sensitivity in line with Stay Safe East policies, Community Legal Service, MARAC and other guidelines
- Seek to improve the service at all times
Project and contract monitoring
- Maintain monitoring data for 6 different funders and producing funding reports, all with individual monitoring requirements, in a timely manner
- Provide quarterly and annual monitoring reports in a timely fashion, and meet with monitoring officers as require
- Attend contract monitoring meetings and other funder requests
- Provide casework data and trends to the policy team for evidence for policy reports and working for change
- Report to the CEO issues and trends raised by casework and supply data as required for reports, funding bids etc
Other
- Attend relevant internal meetings such as team and Stay Safe East staff meetings, manager’s meetings, and external meetings including with commissioners and relevant funders
- Attend training and professional development
- Any other reasonable duties as directed by the Chief Executive
About Stay Safe East
Stay Safe East is a leading agency working with Deaf and disabled survivors of hate crime, dome... Read more
The client requests no contact from agencies or media sales.
We're seeking a Research Grants Manager to join our Research Funds team and support the Joint Heads of Research Funds in all matters relating to the operation of grants management for a 6-month sabbatical cover.
About the role
The BHF currently has five research funding committees: Chairs & Programme Grants Committee; Project Grants Committee; Fellowships Committee; Translational Awards Committee and Clinical Studies Committee.
As our Research Grants Manager, you’ll have a key responsibility for managing our Fellowships Committee which has 15 different funding schemes and meets four times per year. You’ll line manage a Research Grants Officer and work closely with a Senior Research Advisor, as well as other keys members of the team.
Working arrangements
Please note this is a 6 month fixed term contract
This is a dual location role, with your working time split between your home and our London Office. This will allow us to unlock our best work for our cause, blending the best of home and office working.
Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role, including part time and flexible working opportunities.
About you
Able to work independently, producing accurate work to tight deadlines and without supervision, you’ll be an experienced manager able to provide high levels of service to senior members of the external scientific community. You’ll also have experience in direct line management and the use of a complex grants management database.
IT literate with advanced use of Microsoft packages, you’ll have knowledge of grant awarding and peer review and will have a proven track record in a similar post in a grant awarding charity or not-for-profit organisation.
You’ll have previous experience multi-tasking and will have excellent organisational and time management abilities. With excellent interpersonal skills, you’ll be able to develop strong working relationships with key stakeholders and will be confident in working with people at all levels.
About us
Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all of our colleagues and volunteers to bring their true self to work, so we can continue to fund life saving research.
What can we offer you
Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. We have a strong culture of internal progression and will actively support you to develop your career within the wider organisation.
Our generous staff benefits include:
• 30 days annual leave plus bank holidays
• Private medical insurance
• Dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance
To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.
Interview process
Please note interviews will be held on Thursday 14th July and likely to be in-person at our offices in London.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Help beat heartbreak for everyone
At the British Heart Foundation, there’s one thing that motivates all of us,... Read more
The client requests no contact from agencies or media sales.
Finance Officer
£25,000 - £27,000 pa (pro rata for 3 days/week) + 6% pension
Permanent, 21 hours/week
We are looking for a detail focused, organised, approachable Finance Officer to join our finance team. This role would suit someone with experience in a charity finance and administration team. You will have good organisation skills, attention to detail, accuracy, an ability to assess and deliver information in a timely manner and be able to work to deadlines. An accountancy qualification is preferred but not required.
Your main responsibility will be to maintain the organisation’s financial records using QuickBooks, ensuring that all transactions are accurately and fully recorded.
We are currently working in a hybrid model. You would be expected to work one to two days from our office in Deptford.
Please refer to the job description and person specification. To apply, please complete the online application form on our website.
Deadline: 9am Monday 18th July 2022
Interviews: Week beginning 25th July 2022
LRMN's mission is to empower refugees and migrants to thrive, make a positive contribution, integrate and take control of their own liv... Read more
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Noah’s Ark Children’s Hospice has been on a major upward trajectory in recent years, supporting more children, partnering with more major hospitals and raising more funds. Our Major Donor and Trust programmes have been particularly successful. We are now transforming our approach to supporter engagement in order to diversify the charity’s fundraising income and help Noah’s Ark reach its ambitious strategic objectives. Most pertinently, over the next three years we will increase the number of individual supporters donating monthly to the charity from 250 to at least 2,500.
We’re looking for a rising star with a track-record of high performance to join our award-winning fundraising team during a pivotal period in the charity’s history. As well as playing a lead delivery role, the Supporter Engagement Manager will be very involved in strategy development – working alongside other key team members to make decisions on direction of travel .
The successful candidate will manage and develop our Supporter Engagement Officer and Community Engagement Officer - both have their own portfolio of supporters and the former is responsible for the day-to-day management of our database.
ABOUT YOU
Most importantly, we are looking for somebody with the right mindset. You’ll be hungry and enthusiastic when it comes to your career, and looking for a charity which can support you in pushing forward in a busy and responsible role. We are a very supportive and colloborative team, so a track record of coming to work with a ‘can-do’ attitude and ability to develop constructive and positive relationships will be key.
You will:
- be a natural relationship builder who is full of personality and enjoys meeting and speaking with supporters.
- have a keen eye for detail and experience of using data insights from a fundraising database to inform decision-making.
- ideally have significant experience in supporter care and retention but the salary range is wide, so if you are less experienced but have a track record of high achievement in your career so far and back yourself to develop quickly in areas outside of your comfort zone, please do apply and we will consider your application on its merits.
- have confidence in your ability to upskill in community group fundraising and legacy giving, should these not currentluy be areas of focus for you
- preferably have excellent writing skills (this a strong desirable, rather than an essential criteria)
Noah's Ark Children's Hospice helps seriously unwell children and their families make the most of the special time they have together. ... Read more
The client requests no contact from agencies or media sales.
Job Title: Relationship Manager
Hours: 35 per week
Salary: £32,160 per annum
Type of Employment: Permanent
Department and Location: Relationship Fundraising, Home based, Nationwide with regular travel
Line Manager: Senior Area Relationship Manager
Direct Reports: None
Cancer is different for young people. Our vision is a world where cancer doesn’t stop young people from living their lives – and our job in making that vision a reality is to improve the experience, survival, and recovery of every young person with cancer in the UK.
Teenage Cancer Trust leads the way in specialist support for young people with cancer in the UK and across the globe. We’re driven by what young people with cancer need and are the UK’s leading charity dedicated solely to the treatment, care, and support of young people with cancer.
Are you an experienced fundraiser who can demonstrate growing and developing income across community fundraising? This role could be for you.
We’re looking to grow our hugely talented and successful Community Team, with the right Relationship Manager to join us in realising our strategy of Putting Young People First. This role does not sit in a specific region (it is a UK wide role), and you will work collaboratively across the Community Team. The role covers all aspects of community fundraising, giving you the opportunity to share skills with the team, and work in partnership with the wider organisation to maximise opportunities to ensure a coordinated approach. You will need to deliver and grow sustainable income in line with budget targets and the wider Community Team fundraising vision.
- Experience of working in a fast-changing environment, able to demonstrate flexibility, adaptability and be able to self-manage and self-motivate.
- Resilient, with a growth mindset, and with strong decision-making and problem-solving skills.
- Experience of supporting the delivery and reporting of income budgets in excess of £250k per annum.
- In depth knowledge and a significant track record of new business income generation across community and corporate fundraising, demonstrating entrepreneurial spirit, spotting the gold, and agility.
- A significant track record of high value account management to drive value and retention.
- Experience of proactively building high value relationships in the community, managing complex & sensitive relationships, and managing volunteers at all levels.
- Excellent written and verbal communication skills, able to develop compelling cases for support as well as engage, persuade and inform a variety of different audiences.
If this sounds like you, we would love to hear from you.
The Community Team at Teenage Cancer Trust works in a collaborative way across the UK and uses the term ‘Community Hub Team’ to demonstrate this. The Hub way of working was developed during lockdown to maximise opportunities across the UK regardless of fundraiser or supporter location - this new role embraces the Hub ethos and does not have a regional budget.
MAIN PURPOSE OF THE JOB
- To ensure that the Community Hub Team generates income across the key income streams of community DIY fundraising, corporate fundraising and volunteer group fundraising, personally delivering and driving income to achieve an agreed income target.
- Using your experience, skills, and talents, identify and secure opportunities that develop long-term, high-value relationships; working across the fundraising directorate and wider charity to ensure a supporter first ethos.
- To research, identify and secure corporate new business opportunities which develop into long term high value relationships using robust planning.
- Work across the UK as part of the Community Hub Team and wider charity, sharing knowledge and supporting projects and activities to drive income and increase supporter engagement.
- As a Teenage Cancer Trust Ambassador, develop and share compelling cases of support to generate supporter engagement and income.
- Once a new supporter is engaged, your role will be to cultivate, uplift supporter value, steward accordingly and retain through the delivery of brilliant supporter care whilst of course being respectful of potential sensitivities.
- To work collaboratively across Community Hub Team by sharing skills, knowledge, and experience.
ROLE FOCUS
RELATIONSHIP MANAGEMENT
Community
- To identify, develop, support and steward existing and potential high value relationships in the best interests of Teenage Cancer Trust. This will include sensitive patient linked relationships, senior community and business influencers and NHS contacts.
- Identifying, supporting, and thereafter retaining high-value supporters and opportunities over the longer term and building complex and high value networks that will enable this work. Where necessary utilising cross team working to maximise the supporter’s engagement with the charity.
- Provide advice, guidance and support to volunteers, individuals and groups carrying out DIY fundraising activities and challenge events, to uplift value and drive retention.
- Undertake detailed prospect research of stakeholders within the Community Hub Team using insight to prioritise and determine tactics to engage with supporters.
- Develop strong engagement plans and supporter journeys for identified prospects with senior stakeholders, decision makers and influencers in order to develop longer term pipelines of support.
- Work across the Community Hub Team – sharing knowledge, leading, and supporting projects and activities across the UK.
- Utilise local press, broadcast, and social media as a tool to promote volunteering, fundraising, recognise efforts and thanking your community and supporter base.
- Engage with relevant professional networks and membership bodies (e.g. Institute of Fundraising) and keep abreast of changes in the sector.
- Build and develop trusted relationships, when appropriate, with patients, their friends, and families to support fundraising, storytelling, and volunteering. Work sensitively and empathetically with this core audience group securing their long-term support and advocacy of the charity’s work.
- Ensure accurate and timely recording of all community activity in your area on CARE, maintaining and developing robust stewardship plans to maximise engagement of key supporters.
Corporate
- Using your experience of Regional Corporate Fundraising you will build a robust pipeline of corporate support within your portfolio of supporters.
- In conjunction with the Regional Corporate Partnership Team, identify, research, qualify and cultivate corporate new business with a strong focus on long-term charity partnerships across the UK.
- Ensure that qualifying, due diligence and contracting with supporters is carried out effectively in order to protect the best interests of the charity.
- Account manage corporate partners, leading on the most complex by developing and delivering account management plans to optimise their fundraising activity, ensure longevity and maximise income raised across the UK.
- Ensure accurate and timely recording of all corporate activity on CARE, maintaining and developing robust stewardship plans to maximise engagement of key supporters.
- Work collaboratively with the Regional Corporate Partnerships and Community Hub Teams to support the development and delivery of high value, multi-site partnerships across the UK.
Volunteer Fundraising Groups & Volunteers
- Identify, develop, and support networks of volunteers to deliver new income opportunities safely and legally.
- Research, build and support local fundraising groups and activities in line with the Community Hub Team Operational Plan.
- Identify UK wide volunteering opportunities to allow maximum ROI and support for the wider Community Hub Team.
- Ensure accurate and timely recording of all volunteering activity on CARE, maintaining and developing robust stewardship plans to maximise engagement of key supporters.
FINANCE AND PLANNING
- Support with the generation of accurate monthly, quarterly and year end reports against a set of defined performance metrics. Be accountable for developing and delivery of robust plans and pipelines, providing accurate income and activity forecasts against it.
- Proactively analyse internal and external data and insights, monitor activity trends, ensuring that opportunities are capitalised on and risks are mitigated to maintain a strong performance.
- Collaboratively working with the Projects Team, define data, process and system needs as they evolve to enable the development of Community Hub Team.
- Ensure effective administrative and financial processes are in place and ensure adherence to all internal policies and the fundraising code of practice.
INTERNAL RELATIONSHIPS
- Seek opportunities to gain expertise/experience with colleagues in the Community Hub Team and wider charity.
- Use your experience to represent the Community Hub Team on specific and UK-Wide projects to improve overall performance.
- Work collaboratively with the Projects Team to ensure all projects you are involved with are systematic, developed in a timeline fashion and evaluated and underpin the Community Fundraising Strategy.
- Build collaborative working relationships within the fundraising directorate and wider charity, embracing a culture and principle of ‘one team, one target, one purpose’.
- With a supporter first focus, support and promote cross-team working to ensure all income opportunities are maximised.
- In collaboration with the Services and Funded Staff Teams across the UK to communicate brand and presence of the importance of fundraising to the charity.
- To enhance our brand and supporter engagement work collaboratively with MARCOMMS identifying and maximising opportunities across the UK.
OTHER DUTIES
- To represent Teenage Cancer Trust externally at events, meetings and in the media.
- On occasion you may be required to provide cover for colleagues.
- To work with the wider Community Hub Team and Fundraising Directorate to champion initiatives and campaigns as needed for the delivery of the overall Fundraising Strategy.
- Undertake any other duties that are commensurate with the post as requested by your line manager.
- Carry out the duties of post in accordance with the Trust’s policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Work flexibility, able to prioritise workload and work as part of a team.
- Due to the regular travel associated with the role, a car will be required.
DISCLOSURE AND BARRING CHECKS
- This role is subject to a Basic Disclosure check.
KEY RELATIONSHIPS
- Internal – Projects Team, EDI, Services, Fundraising Standards & Operations, Volunteering, Mass Participation, Music & Special Events, Innovation & NPD, Individual Giving, Corporate, Trusts, Philanthropy, Finance and Marketing and Communications.
- External – Supporters, Patient Families, Funded Staff, Volunteers, Fundraising Groups, Corporate Partners and suppliers.
Person Specification
Essential Criteria.
Experience
- Proven experience of setting, managing, and delivering income budgets in excess of £250k per annum.
- Experience of driving and delivering income growth across community income streams
- A strong track record of new business income generation and account management.
- Significant experience in relationship management.
- Planning and delivering the highest quality supporter care and communications.
- Managing complex and sensitive relationships.
- Significant experience of proactively building high value relationships within the community and delivering long term value for the organisation.
- Working with volunteers at all levels.
- Demonstrable experience of developing account management plans to drive value and retention.
- Proven ability to assess, manage and mitigate risk in all areas.
- Proven ability to work to very tight deadlines in a dynamic and flexible environment
- Use of a supporter/client database.
Knowledge
- A good understanding of the fundraising landscape in the UK.
- Strong understanding of how to develop a network of high value support across all income streams.
- Prospecting and business development techniques.
- A creative and entrepreneurial flair.
- A good knowledge of marketing and communication techniques.
- An understanding of and interest in the issues affecting teenagers and young adults with cancer.
Skills
- Excellent written and communication skills with the power to persuade motivate and inspire whilst also delivering clear, concise messages.
- Ability to develop compelling cases for support and communicate them in a variety of ways, particularly digitally and virtually.
- Financially literate.
- IT literate - the candidate must be confident using a computer and be experienced in using Microsoft Office software.
- Able to plan and present fundraising activities in a timely, relevant, and creative way.
- Excellent interpersonal, negotiation and assertiveness skills.
- Strong decision making and problem-solving skills.
- Strong team worker and motivator of self and others.
- Able to share skills with colleagues.
- Able to plan and manage projects and activities to tight deadlines.
Personal Qualities
- Team player who will support, inspire, and encourage collaboration amongst colleagues, but is also happy to work autonomously in a remote setting across the UK.
- Articulate and persuasive individual with gravitas and influence dealing at all levels.
- Approachable with a positive attitude, calm under pressure.
- An entrepreneurial, creative, proactive, strategic thinker who constantly seeks new sources of income.
- Empathetic.
- Willingness to travel.
Values
- Commitment to the values, philosophy and ethos of Teenage Cancer Trust.
Preferred Criteria
Experience
- Working remotely as part of a geographically dispersed community Hub Team covering the whole of the UK across all income streams.
- Use of CARE database.
Knowledge
- Charity Law and procedures of the UK.
Applications to be received by: Midday on 12/07/22
First stage interviews: 18/07/22
Second stage interviews: 22/07/22
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith.
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please refer to our privacy policy please contact HR.
We want you to have every opportunity to demonstrate your skills, ability and potential. If there is any assistance or adjustments, we can make to support you to make your application, Please contact HR.
We make sure young people don't face cancer alone. That might mean providing treatment and support for young people in one of our comfortab... Read more
The client requests no contact from agencies or media sales.
Overview
Child’s i Foundation is a Ugandan based social impact organisation with an international reputation for advocating child rights and creating community based alternatives to orphanages. A small non-profit with a big impact, we work with governments, national partners and our worldwide network of supporters to highlight the harm and cost of orphanages in Uganda and globally. We’re helping to reimagine the whole child protection and care system, repurpose orphanages and rebuild services at the heart of communities that are designed to strengthen and support birth, foster and adoptive families. Because every child needs a loving family, we are Child's i.
Background
We are looking for a fully qualified accountant with experience/knowledge of international development accounting. This role will provide effective financial management to our teams in Uganda and the UK.
This is a home-based role in in the UK, with occasional meetings with the UK team, and potentially an annual trip to Uganda, to strengthen the accounting & financial management systems and ongoing monitoring.
You will have overall responsibility for the financial management and financial stability in the UK. You will also provide support to, and work closely with, the finance team in Uganda, to ensure effective financial management at the group level.
You will ensure there is strong financial management accounting and budgeting systems in the UK and Uganda, ensuring effective management of our cash and reserves, and ensuring the organisation is running in a sustainable and efficient manner.
Role and responsibilities
Management Accounting & Budgeting
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Manage month-end processes in the UK, including posting journals, P&L review, balance sheet reconciliations, and producing UK Management Accounts
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Review and interrogate Ugandan monthly management accounts and provide feedback & support to the Uganda finance team.
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Produce consolidated monthly management accounts, including variance reports, rolling cash-flows and reserves forecasts.
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Prepare quarterly board packs including key UK, Uganda and group financial information, including forecasts and scenario planning as appropriate.
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Supervise and oversee the UK Payroll and ensure HMRC compliance.
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Prepare the UK budget, oversee preparation of the Ugandan annual budget, and prepare annual consolidated budgets.
Statutory Accounting
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Prepare the annual accounts, including consolidated accounts.
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Prepare for the annual audit, including liaising with auditors and overseeing the implementation of audit recommendations.
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Ensure accounts and relevant returns are filed with Companies House and the Charity Commission each year.
Project Accounting
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Work with the Programmes & Fundraising teams in the UK and Uganda on preparing budgets for grant proposals and costing activities.
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Support the organisation to ensure full cost recovery.
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Review financial reports for donors prepared by the Uganda Team, ensuring accuracy & completeness of submitted financial reports.
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Ensure compliance with donor rules & requirements with respect to finance.
Cash & Reserves Management
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Actively manage cash flow to ensure adequate cash levels are maintained throughout the year, including cash flow forecasting.
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Ensure strong Restricted & Unrestricted Fund management; track & forecast the movement on funds each month and take any follow up action as needed.
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Actively manage exchange rate risk, ensuring the charity minimises exchange rate losses and mitigates against the risks effectively.
Financial planning and operations
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Work closely with the CEO, the team in the UK, Uganda, and board of trustees, to support the organisation’s objectives and strategic plans.
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Attend, and contribute to discussion at, quarterly meetings of the Board of Trustees and sub committees.
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Develop resource strategies that support organisational objectives and that align with current and future needs of Programmes and Fundraising teams.
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Review and strengthen the control environment of the UK and Uganda office, ensuring that all relevant policies and procedures are robust and that the organisation is meeting is regulatory, compliance and reporting requirements.
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Monitor and investigate any financial performance issues in Uganda and recommend appropriate remedial action.
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Assist the team in Uganda to develop financial management capacity.
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Any other responsibilities as required from time to time by the CEO.
Person specification skills and experience required
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Qualified finance professional (ACA, ACCA, CIMA), desirably with international development knowledge/experience.
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Knowledge and experience of using QuickBooks or similar accounting system.
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Some experience in grant management and reporting.
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Experience of working with Restricted & Unrestricted funds and a good understanding of the challenges this can pose.
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UK charity experience, including charity SORP
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Some experience of developing and strengthening accounting and financial management systems, policies and processes.
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Able to present complex financial information to non-finance stakeholders in a clear and concise manner.
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Ability to build rapport with others from a range of backgrounds.
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Excellent written and spoken English, and ability to write concise reports for a variety of stakeholders and audiences.
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Resilient, flexible and able to thrive in a fast-paced environment.
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Able to work in a standalone capacity with regard to managing the finance function.
Additional Information
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At Child’s i Foundation we value diversity and we are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. The statements in the person specification are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
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Child’s i Foundation is an equal opportunities employer.
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This role is open to UK residents only.
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We will actively consider flexible working arrangements.
Closing date: 10th July. We will be reviewing applications on a rolling basis so we reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
How to apply: Applications should include a CV (max 3 pages) and a one page cover letter stating how you meet each requirement and why you are interested in the role.
Child’s i Foundation is a Ugandan based charity with an international reputation for advocating child rights and creating community based... Read more
The client requests no contact from agencies or media sales.
Emmaus Communities offer homeless people a home, work and the chance to rebuild their lives in a supportive environment by running successful social enterprises.
Emmaus Greenwich, a well-established social enterprise providing a home and work to 35 residents, is seeking a Finance Manager on a part time basis (3 days / 24 hours per week) to manage the charity's finance operations.
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Job Title: Finance Manager
Location: Emmaus Greenwich Community
Reports To: Chief Executive
Responsible for: Finance Assistant and volunteers
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Job Purpose
- To manage the financial operations of the Emmaus Greenwich Community comprised of Companions, Staff, Volunteers, and Trustees
- To support the Chief Executive, Treasurer, and Trustees so they can manage the Community’s finances efficiently
- To Line Manage the Finance Assistant and finance volunteers
- To work as part of the management team delivering the organisation’s objectives, including promoting Emmaus internally and externally, collaborating with other Emmaus Communities and organisations to achieve wider strategic plans and objectives
Duties and Responsibilities
Specific Responsibilities
- Managing the Charity’s financial and accounting operations using QuickBooks financial management software and Microsoft Excel
- Producing accurate monthly Management Accounts for Chief Executive and Board of Trustees, including commentary on significant areas and variances from budgets
- Preparing detailed annual budgets for approval by the Chief Executive and Trustees and overseeing cash flow management
- Processing payroll/pensions on a monthly basis including monthly returns, payments to Inland Revenue and year end returns
- Preparing and submitting VAT returns, reviewing partial exemption calculations and ensuring payment or refunds are made or received on time
- Processing journals, accruals and prepayments
- Preparing regular trial balances and investigating miscellaneous accounting issues
- Maintaining the Fixed Assets Register
- Production of the year end accounts, liaising with auditors and assisting with annual audits
- Preparing and submitting regular Gift Aid claims, including overseeing all correspondence with donors
- Record and monitor restricted and unrestricted donations and claiming of tax relief on Gift Aid
- Filing of all accounting and corporate documentation, manually and electronically
- Line managing the Finance Assistant
- Overseeing the administration of Housing Benefit income; calculate and check receipts, chase arrears with the Housing Benefit office, submit returns and reconcile payments
- Overseeing the charity’s petty cash, including processing, recording of top-up of petty cash amounts, and issuing petty cash
- Overseeing the banking of all cheques, credit/debit card payments and cash as required.
- Overseeing the processing of all payments and maintaining accurate records of authorisation for the cheques raised
- Overseeing Companions’ allowances, savings and financial records – ensuring funds are available, schedules of payments, savings, loans and making payments on behalf of Companions
- Overseeing sales invoices as necessary. Controlling all outstanding invoices and ensuring prompt payment
- Managing the EPOS system to ensure accurate recording of all stock items and sales
- Managing the PDQ/card payments system
- Auditing reported shop takings against till receipts and sales records
- Performing monthly bank reconciliations
- Maintaining and checking of direct debit and standing order payments
- Providing financial information, reports and modelling exercises to support and assist the Chief Executive with grant funding applications and other projects
- Dealing with staff / supplier financial queries and requests
- Other ad-hoc accounting and financial duties that may be reasonably requested and as may arise from time to time necessary for financial integrity
General Responsibilities
- Attend meetings and contribute to the charity’s strategy and policy making
- Put in place robust financial systems and processes
- Improve on efficiencies and work towards reducing charity costs
- Perform any other duties as required by the Chief Executive, including additional duties and responsibilities to cover for holidays and absences
These duties are not exhaustive, and are subject to review with the postholder according to future developments within the charity
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Personal Specification
Essential Skills / Experience
- Demonstrable knowledge and experience of financial accounting (preferably part or fully qualified with any of the major accounting bodies)
- At least three years’ experience in the review and production of accounts
- Excellent knowledge and understanding of VAT
- Excellent IT skills with extensive experience of working with online accounting systems, Excel and MS Office
Desirable Skills / Experience
- Experience of using QuickBooks online accounting system
- Experience and understanding of Charity financial management (SORP)
- Experience of dealing with auditors and a clear understanding of their requirements
- Knowledge and experience of Gift Aid claims
- Willingness to be flexible, tolerant, and non-judgmental
- Understanding of Emmaus’ ethos
Personal Qualities
- A willingness to learn new skills as systems and needs develop
- Attention to detail and accuracy
- Methodical approach and ability to maintain accurate and transparent data systems
- Highly organized and effective time manager with excellent prioritization skills
- Good written and verbal communication skills
- Ability to work as part of a team and with diverse people
- Understanding and commitment to equal opportunities
- Self-motivated and responsible
- Great professionalism with high respect for confidentiality
- Adaptable / flexible
- Willingness to provide details for a DBS check
- Ability to embrace the values and aims of Emmaus Greenwich
To apply, please send your CV along with a covering letter outlining your relevant skills and experience.
Closing date: 5pm on 20th July 2022
For more information please visit our website
Emmaus Greenwich (pronounced em-MAY-us) is a homelessness charity with a difference. We don’t just give people a bed for the night; we of... Read more
The client requests no contact from agencies or media sales.
Finance Manager
Home based, UK or Europe
This is a critical support function to the Finance, HR and Administration team. It is a multi-faceted role with responsibilities for accountancy, in particular the management of the annual audits and accounts. Be the point of contact for HR and Administration functions. Working with our accounting firms, payroll firms in the respective countries, this role will lead on all of the audit processes for the UK, EU and Australian arms of the Foundation and will also provide support to the US and Hong Kong as and when necessary.
Finance:
- Lead on the format and messaging of the global accounts and global annual review and ensure that we provide an accurate and transparent report.
- Lead on the UK, German, Italian, Luxembourg and Australian audits and work with relevant stakeholders to ensure they are completed accurately and on time each year. Point of contact between the finance team and external auditors to ensure queries are resolved throughout the audit process.
- Work with the gift processing teams, third party fulfilment houses and the Finance team to ensure all income and expense records are filed correctly to support annual audit processes and in line with charity/company regulations.
- Ensure accurate coding is in place across all financial systems.
- Monthly accountancy - perform or assist with the book-keeping for each market as required.
- Manage staff expenses including reimbursement.
- Point of contact for staff credit cards. Manage allocation and use.
- Manage global bank accounts. Responsibility for keeping signatories, users and authorisers/directors up to date and in line with internal policies and when there are staff changes. Provide financial info to the Finance team as required. Oversee the set up of new accounts as required.
- Ensure day-to-day banking is carried out in line with our Customer Service Charter.
- Manage monthly transfers between bank accounts, supplier accounts and merchant providers for all markets in liaison with Finance team located at headquarters. Obtain required approvals and ensure operational balances are in place.
- Carry out finance related reconciliations such as expenditure reconciliation, bank reconciliation and payment platform reconciliation.
- Point of contact & account manager for payment platforms and merchant accounts, keeping information up to date etc.
HR and Administration:
- Recruitment and retention, including labour engagement for UK, German, Italy, Luxembourg and Australia.
- Work with our Global HR team to ensure Training and Development, performance maintenance, employee relations are well maintain.
- Coordinate / arrange the European staff salaries, and other markets as required.
- Oversee supplier accounts/services & contract management: Keep records up to date, manage payments, maintain online accounts eg, office facilities and insurances. Management of global PO Boxes and international postal services. Ensure they are renewed in time.
- Manage all subscription requirements for the Supporter Engagement team (IT, sector, compliance etc).
- Management of staff mobile phone contracts.
- Control and monitor purchasing costs, including office.
- Manage UK petty cash.
- Manage the global fixed asset registers.
- Create and manage inventory of staff resources incl. IT equipment.
- Assist the budget preparation.
- Assist with the creation of performance reports and other (ad hoc) reports as required.
- Provide support for financial, HR processes as required.
- Design and maintain filing systems.
Inter-department relations:
- Ensure that inter-department and inter-personal relationships are positive, cohesive, and contribute to the overall mission of AAF.
- Develop and maintain effective working relationships with management in regard to work procedures and employee relations.
Continuous Improvement and Misc.:
- Contribute to the on-going review, development and implementation of changes to improve the productivity and efficiency of AAF.
- Participate in staff training and performance and development appraisal process to assist in the achievement of AAF objectives and mission.
- Ensure procedure manuals are updated in line with changes.
To apply Please send CV’s with covering letter outlining how you meet the person specification and why you should be considered for this role.
Please include the job title in the subject line of your email.
The client requests no contact from agencies or media sales.
Centrepoint is the UK's leading charity for homeless young people. We provide a range of accommodation and support services to young people aged 16 – 25 across London, Manchester, Yorkshire and the North East. Our vision is to end youth homelessness while continuing to provide young people with a place to call home, tailored support and the opportunity to develop the skills needed to lead happy, healthy and fulfilling lives during and after leaving Centrepoint’s services.
Following the considerable growth in our supported housing provision in recent years, we are recruiting for an Operations Manager to lead the Westminster and Haringey services. As Operations Manager, you will play a leading role in driving Centrepoint’s vision through running effective, needs-led services, building strong local relationships with commissioners and ultimately achieving positive outcomes for young people.
The services across Westminster and Haringey include a range of supported accommodation, outreach and floating support services for Looked After Children and Care Leavers, including a family mediation service and England’s first Housing First service for Care Leavers.
In this role, you will:
- Lead a number of dispersed services, providing strong and effective leadership and development for all staff
- Build effective and productive working relationships with commissioners and other stakeholders across the region
- Lead on the quality and performance monitoring of services, driving forward service improvements and seeking out new business opportunities
- Ensure services across the region exceed Ofsted’s national minimum standards and the legislative framework pertaining to 16/17-year-old YP
- Maintain the highest possible standards of safeguarding practice; ensuring that services work in partnership with a range of internal, statutory and non-statutory services
This is an amazing opportunity for an individual with relevant experience and skills to optimise their leadership capacity to make a positive impact towards ending youth homelessness. It takes great people to give young people the futures they deserve, so your personal and professional development is a priority.
At Centrepoint, we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees, and volunteers receive equal treatment.
To apply:
If you have the right skills and the drive to succeed in this role, then please submit a comprehensive CV with a supporting statement telling us how you meet the key requirements in the role specification under knowledge, experience, and skills.
Centrepoint is the UK’s leading charity for homeless young people.
Supporting over 10,900 16-25 year olds ... Read more
The client requests no contact from agencies or media sales.
We are in the process of actively recruiting to a new role of Grants & Operations Manager. The role will be responsible for optimising SMCA’s funds and, developing additional income streams and the efficient and effective operation of the Community Centre.
South Mitcham Community Association is a small charity based on the Phipps Bridge Estate in the London Borough of Merton in Southwest London. As a small community centre, we provide activities and services to meet the diverse needs for leisure and learning opportunities.
The pandemic threw up many challenges and we now need to adapt to the changing landscape and borough priorities. One of our revised priorities is the need to recruit a New Grants and Operational Manager, to help us steer us through this new phase of development.
The client requests no contact from agencies or media sales.
About Us
The National Lottery Community Fund is the largest funder of community activity in the UK – we support people and communities to prosper and thrive.
National Lottery players raise an incredible £30 million a week for good causes. This money funds projects and activities that transform communities, protect our heritage and enrich lives through arts, sports and culture. We are proud to be one of 12 distributors responsible for awarding this funding across the UK.
Thanks to National Lottery players, last year we were able to award over half a billion pounds of life-changing funding to UK communities, supporting thousands of projects making a real difference to people’s lives.
Over eight in ten of our grants were for under £10,000 going to grassroots groups and charities across the UK doing great things to support their communities, during a particularly tough time.
We also distribute non-National Lottery funds, working closely with Government on funding for important issues, such as tackling loneliness, multiple and complex needs, mental health and distributing Dormant Accounts money.
Over the last five years we’ve awarded a total of £3.4 billion, of which £2.7 billion is National Lottery money.
We fund things that matter – whether helping communities respond positively to national, regional or local priorities, or helping the UK achieve its big social ambitions. Our grants range from £500 up to multi-million-pound programmes – supporting people and projects to do extraordinary things and bring great ideas for their community to life.
About the Role
We have a new opportunity for a Senior Governance Officer. In this role you will join a small core team of highly dedicated Governance Officers and Executive Assistants reporting into the Head of Governance. You will be expected to provide expert and highly professional governance support across the organisation at corporate and funding levels.
As a senior officer at the Fund, you will have plenty of scope for autonomy and responsibility. You will use your judgement and knowledge to make recommendations and decisions and provide prompt and high quality advice and feedback. You will take personal leadership of your own work and your own development. You will take pride in your work and positively influence and engage with stakeholders both internally and externally.
You will have good knowledge and understanding of the environment in which an Non Departmental Public Body operates and of the relevant legislation.
Importantly you will be able to develop, implement, communicate and maintain governance policies and processes and will support our drive to continually improve governance procedures across the Fund.
You will provide effective and strategic support to the Head of Governance in the development and delivery of governance policies and processes, and the day-to-day management of the Team.
You will also establish and maintain a complex schedule of corporate meetings Fund-wide and provide seamless support to the senior leadership of the organisation.
Contract Type: Permanent
Hours: 37 Hours per week, flexible working considered
Interview Date: w/c 6th September
Location: London – occasional travel to the office but flexible
For successful candidates based in London, you will be asked to complete national security vetting clearance so that you can access our Marsham Street Office. This involves passing a disclosure and barring check and Counter Terrorism Check.
Essential Criteria
- Excellent knowledge and demonstrable experience of governance practice, preferably in the public sector and a track record in improving governance processes
- Excellent communication skills, verbal and written
- Excellent organisation and planning skills
- Demonstrable experience in capturing information in a clear and concise manner and taking minutes
- Excellent attention to detail
Desirable Criteria
- Excellent knowledge of MS Office 365/excel
- Experience in project management
For You
We seek to develop our staff and offer a wide range of personal development opportunities.
We offer a wide range of generous benefits including:
- Generous annual leave and company pension scheme
- Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals
- Enhanced paid maternity, paternity and adoption leave
- Season ticket and cycle to work loans
- Paid volunteering leave
Equal Opportunities
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – we are committed to equity, diversity and inclusion and work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. We are committed to being an inclusive and great place to work, and recognise our people come from diverse backgrounds. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (B.A.M.E) backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds.
We are proud to be a Disability Confident Employer. We welcome applications from disabled people and will proactively make reasonable adjustments if needed through the recruitment process and during employment. This can be related to a physical and mental health conditions.
We are also proud to be a Stonewall Diversity Champion, supporting our commitment to being a great place to work for lesbian, gay, bisexual and transgender (LGBT) staff.
The client requests no contact from agencies or media sales.
The Crystal Palace Community Trust Operations and Finance Manager will be an important member of the team. Based at Anerley Town Hall, which is a historic, landmark building, with excellent public transport links and on-site parking for staff, the post holder will help deliver a high-quality service to all users of our building.
An important element of the role is use of financial systems such as Quick-books and Microsoft Excel. The post holder will make recommendations for future operational improvements, provide accurate, timely financial reports and help steer CPCT to deliver a positive value for money service that improves the lives of local people.
Key Responsibilities
- Operational Management of the building
- Finance and Risk
- Management of front line staff
- Management of Business Centre tenants
1) Operational Management of the Building:
- Facilities management and space hire – oversee management of an effective reception service including community space hire.
- Oversee building maintenance programme e.g. service contracts, one off repairs, cleaning
- Management of IT provision to the building
- Ensuring appropriate health and safety measures are in place
- Ensure the building is properly secure and alarmed at all times
- Process works, purchase orders and contracts in accordance with CPCT’s procedures
- Ensure consumables needed are stocked
- Comply with current legislation regarding building management
2) Finance and Risk
- Process income received and payments made accurately
- Provide monthly reports on finances based on QuickBooks records maintained by CPCT staff
- Present information in good time for the Finance and Risk Sub-Group and the CPCT Board: attend and present at these bi-monthly meetings if required
- Assist with preparation and finalisation of annual budgets to be agreed by the Board
- Assist with preparation of annual accounts with the CPCT CEO and Treasurer for the external accountant to finalise/audit
- Provide ad-hoc review and analysis on income and expenditure areas if specifically required,
- Maintain and Develop CPCTs risk register to identify main areas of risk/exposure, enabling CPCT to allocate sufficient resources to mitigate these
- With the CPCT’s General Manager develop, implement and maintain a business continuity plan (BCP) to provide physical sustainability
- Carry out risk assessments as required to add a practical level to the risk analysis process in a clear format for the Board and other stakeholders
Management of front-line staff
- Manage front line administrative/reception and caretaking staff
- Provide staff with support and advice where necessary
- Manage staff time in order to ensure consistent cover for reception and caretaking functions
- Carry out staff appraisals in accordance with CPCT procedures
Management of business centre tenants
- Manage day to day relationships with business centre tenants in a professional, friendly manner
- Provide any necessary day to day support to business centre tenants
- Keep business centre tenants apprised of any issues relating to the operation of the building
To apply please send your CV and cover letter showing how you meet the person specification. This should be in point 12 font and no more than 2 sides A4 by the closing date of 15th July 2022
o apply please send your CV and cover letter showing how you meet the person specification. This should be in point 12 font and no more than 2 sides A4 by the closing date of 15th July 2022
The client requests no contact from agencies or media sales.
The Role
Responsible for the successful management and leadership of all aspects relating to the Haringey Community Cancer Link Worker project. Deliver social prescribing support to individuals with cancer from deprived wards in Haringey.
Upskill those working in social prescribing in the provision of support to those living with and beyond cancer in Haringey.
Line management of one Cancer Link Worker, and recruit volunteers as appropriate to support the delivery of the project. Support staff in their professional development, developing individual training and work plans. Support the Steering Group to ensure there is appropriate governance for the project, and to support the engagement of key partners.
About You
We are looking for someone who has a degree and/or an appropriate professional qualification or equivalent (project management or health/nursing). Having relevant leadership/management experience, within the voluntary sector, NHS or in a similar environment.
Having a high standard of written and spoken English. You will need to have strong IT skills, able to use Microsoft Word, Excel, PowerPoint software to a high standard.
Able to work co-operatively with both clinical and non-clinical staff and to develop effective working relationships. Able to prioritise and work under pressure to strict deadlines.
You will need to have the ability to travel across the locality on a regular basis, including to visit people in their own homes, with experience of supporting people with long term conditions and/or cancer and their families in a related role. Showing empathy for people affected by cancer and able to deal with complex and difficult situations.
Public Voice is a Community Interest Company (CIC) with a mission to improve services through user engagement.
Our vision is ... Read more