Community services volunteers volunteer roles in atherstone, warwickshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.
This role could be for you, if you:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
Requirements of a Befriender include:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
Benefits of this role may include:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Support and training provided:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
Location of the role:
- Home-based
When are you needed:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to delve into the world of social media, using social media platforms to enhance the online presence of Shelter Birmingham. You’ll be providing information, promoting our services, and increasing engagement with local and national campaigns. This role gives you the chance to volunteer across diverse and friendly teams, gain valuable experience in online communications, and put your own creative stamp onto projects.
This is a great opportunity for someone looking to develop skills and experience within social media and who has an interest in social welfare. This may include personal experience of bad housing or homelessness which will enrich your knowledge, empathy, and authenticity within the role.
Suggested time commitment:
Location: This a flexible role, that can be undertaken from home or the office at times to suit you. During planned events, we may need a visible presence, but this will be arranged in advance.
Supervised by: Volunteer coordinator
Why volunteer with Shelter?
A home is a fundamental human right, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, unsuitable housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now. Together with individuals, in communities and across society, we will lead the way for a safe home for all. But we need your help to do it.
Main Tasks can include:
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Establishing and/or maintaining active social media accounts.
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Researching and creating creative content for different social media channels, starting with Twitter and Instagram, with view to expansion (you will have the opportunity to shape the role as you develop).
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Helping to develop social media communication plans for sharing information that can help and support the local community.
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Liaising with the team in the Birmingham hub including to plan and promote national and local Shelter campaigns.
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Identifying current news and issues affecting people locally around housing and benefits
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Identifying target audiences and being up to date with current trends.
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Attending events organised by Shelter Birmingham to provide updates on social media and making reels for Instagram going live on our Instagram account during live events.
Skills and Experiences Required:
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Confident in using technology.
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Be familiar with some of the social media platforms and if needed learn how to use others use of various social media platforms including Twitter, LinkedIn, Facebook, Tik Tok and Instagram.
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Good communication skills.
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A flexible and organised approach.
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Creative.
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Ability to write about relevant issues in an informed and non-bias manner.
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Willingness to follow Shelter’s policies, including Volunteering, Safeguarding, Data Protection and Health & Safety.
Induction, Learning and Development:
To enable you to take part in this opportunity, Shelter will:
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Provide you with a Volunteer Handbook and all Policies and Procedures.
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Provide learning on topics including Safeguarding, Health and Safety and Data Protection.
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Provide an induction to the role and other relevant training.
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Reimburse "out of pocket" expenses in line with Shelter's volunteer expenses policy.
Benefits of Volunteering with Shelter
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Being part of Shelter’s Fight for Home.
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Gaining valuable skills and experience and confidence that may be beneficial for future volunteering or employment opportunities.
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Learning more about social media by volunteering alongside the social media team, including how to support a campaign using social media platforms.
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Being part of a great team.
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Learning about housing and homelessness issues
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.
What tasks can this role include (some or all of the following):
- Writing letters to clients
- Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
- Liaising with the Letterbox Team by email or post.
- Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
- Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.
This role could be for you, if you:
- Enjoy writing and receiving letters
- Are enthusiastic and self-motivated
- Associate strongly with Omega’s values and strategy
- Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
- Have satisfactory written and inter-personal communication skills
- Recognise the importance of confidentiality and can show this in practice
- Are committed to inclusion, treating people with dignity and respect
What support and training will be provided?
- Feedback from clients and colleagues
- Regular and ongoing support from Letterbox Team Leader
- Answering questions
- Stationary and pre-paid envelopes can be provided making the service free.
- Opportunity for peer support events and invitation to Omega events
- Reward system and opportunity for volunteer of the month rewards
What are the benefits for you?
- Knowing you are making a difference to someone’s life by doing something you enjoy
- Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Location of the role:
- Mainly your home
When are you needed?
- At a time to suit you
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking additional Trustees to help Gambling Lived Experience Network (GLEN) to continue to act as an independent voice raising awareness of, and offering support to people affected by, gambling related harms.
Gambling Harms actively impact over 7 million GB residents each year, with an estimated 1.3 million actively engaging in harmful gambling. Millions more experience legacy harms long after gambling has stopped being a 'live issue' in the lives of individuals and their family members.
GLEN is a network charity (CIO) seeking to amplify the voices of those who have experienced and intimately understand what gambling harms are, and how they manifest in individual, family and community environments.
We are a strong advocate and supporter of the power of Lived and Living Experience and accordingly seek individuals who share our vision of needing the voices and experiential knowledge embodied in LLE to have a central role in shaping our societies understanding and response to what is a growing public health concern.
Time-wise, we simply ask a few hours per month, mainly through attendance at GLEN board meetings which are usually hosted online 4-5 times per year.
Support-wise, we welcome any and all support you can offer us.
We particularly welcome individuals who have themselves experienced harms caused through gambling - whether through their own gambling or the gambling of a loved one - but this is not a requirement. The only requirement we really seek is a commitment and alignment with our charitable goals of empowering LLE to have its voice heard and acted upon.
Please download our Role Specification for more details.
Please submit a CV. This does not need to be extensive, but simply covering the information and personal/employment history which you feel may be useful to carrying out the role of trustee for a gambling harms support charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 220 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer - Social Media Specialist for the Leamington Spa, Warwick and Kenilworth Group. As our Social Media Specialist you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. We would like you to get involved in brainstorming new ideas for social media content. You will regularly create, schedule and post compelling content for social media channels (Facebook, Instagram, LinkedIn). We would also appreciate the creation and maintenance of a our social media content calendar.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Title: Communications volunteer
Summary
Help us grow and engage our audiences by creating communications materials for us to use externally and across our website, social media, print materials and newsletter, so that we can help support the mental health of more women across Sussex.
Description
Our charity delivers counselling and therapeutic groups for women across Sussex. We are looking for an experienced communications professional to work with to support with all or some of the following:
Communications:
· Help to create a communications plan with the CEO, mapping out key activities and campaigns over the year
Social media:
· Assess our current social media and make recommendations to improve content and engagement
· Design and create weekly posts and reels using Canva
· Create 1-3 social posts per week
Newsletter:
· Re-purpose key social posts for our monthly e-newsletter, using MailChimp
Outreach:
· Build a partner communication list and liaise with key organisations and share key materials with them, such as leaflets and information about our services to raise our profile
· Build contacts and reach out to potential press to raise awareness of our organisation
Events:
· Assist with fundraising events and promotion of these from the Brighton 10K run, our Christmas raffle and party.
You will be working with the CEO who will provide our existing brand/style/logo guidelines and brand research/user personas.
What impact will they have?
Your creative output will shape how we present ourselves to our clients and funders. With your help we will be able to continue to reach and support more women across Sussex.
About the volunteer
Description
We are looking for a volunteer who:
· Has experience in creating and writing communications materials such as social media posts
· Ideally has experience in Canva and MailChimp
· Has the ability to quickly understand the needs of our team / organisation / participants
· Has good communications and organisation skills
· Understands the resource constraints of a small charity and is able to work with these.
Skills
· Marketing and communications
Where and when
Location
Can be fully remote or partly remote if based near Brighton.
Time
Time commitment
· 0-6 hours / week – the role could be an ongoing role
Volunteer availability
Either inside or outside office hours.
Application details
Application instructions: please send published content examples (social, blog or e-newsletter posts) a CV and details of your availability and interest in the role
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an opportunity to become Chair of a Charity which has recently celebrated its 10th anniversary. If you are someone who is looking to make a “real difference” for mothers/birthing people and their families facing one of the most challenging and unexpected periods of their lives, then we would like to hear from you. We are also looking for a Chair who can lead and “harness” the range of skills present within our existing Board members, who come with a range of experience.
Now into our second decade as a charity, it is exciting time to join Mummy’s Star as the Chairperson. We have broadened the conversation about cancer and pregnancy nationwide, and internationally too despite our small stature. We now must sustain what we have built and help take the charity to that next level where we can elevate the voices of those we support, so that their needs are not only understood, but are also prioritised and used to inform policy and planning.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us to make a difference tackling loneliness in Oxfordshire.
We are a pioneering charity who have been changing lives for more than 40 years.
If you have experience in fundraising and would like to help us to develop our income generating approach, we would love to hear from you. Your expertise in fundraising will be instrumental in ensuring the financial sustainability and growth of our organisation.
Job description available on the Archway Foundation website (details attached).
If you'd like to discuss the role with the CEO, please call our office to arrange a call or email (details attached).
We actively encourage applications from individuals belonging to underrepresented groups.
We are a registered charity providing a pathway of support to alleviate the hurt and distress, caused by loneliness and social isolation.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a Fundraising role that makes a real difference to a local charity?
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, and our fundraising is vital to enable us to continue providing care and support to the children: it costs around £11 million a year to run our care services.
We are looking for volunteers to join us at Morrisons Acocks Green on Saturday 23rd August 2025 and you'll join our fundraising team, collecting donations from shoppers.
How much time will it take?
The collection is from 10.00am – 4.00pm, but you can join us at any point for an hour or two.
Bonus: Free parking
Am I right for the role?
- We’re looking for volunteers who are
- Approachable and happy to raise awareness about Acorns
- Versatile and willing to adapt and help out
Why volunteer at Acorns?
- To help a local charity and make a difference in your community
- Connect with likeminded people and make new friends
- Learn new skills to boost your CV
- Opportunities to progress to other roles
- Access to free online training courses
- Retail discounts
- Participation in our volunteer recognition schemes and rewards
We can only accept volunteers who are 18 years of age or older. If you are under 18, a parent or guardian must also apply as they need to accompany you for the duration of your volunteer activities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Solihull and District group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Solihull and District area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Coventry group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Coventry area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Solihull and District group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Solihull and District area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
East London Waterworks Park is looking for volunteers to lead social media and content creation for communications and campaigning for our community-owned park.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for social media and content creator leads to participate in our community-led working group who are promoting public awareness and support of the project.
There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.
The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.
You will be at the forefront of our digital strategy to create a huge new biodiverse park and natural swimming ponds. We’re looking for creative and strategic thinkers who can craft compelling narratives and visually stunning content. You should have a deep understanding of social media platforms and analytics tools to measure and optimize our campaigns. Your ability to build and engage with online communities is crucial, as is your skill in managing media relations. We value individuals who are passionate about our mission and can bring fresh perspectives and innovative ideas to the role. You will be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.
Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic content creation will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For nearly 39 years, Shama Women’s Centre has provided vital services for women across Leicester. We support women facing barriers including health inequalities, domestic violence, economic exclusion, and low employment rates, helping them gain confidence, skills, and independence. As we plan for the future, we are looking for passionate, committed, and skilled individuals to join us as Volunteer Management Committee Members to help guide our work, strengthen our governance, and ensure we continue delivering life-changing services.
What will you be doing?
As a Committee Member, you will be part of the governing body responsible for the strategic direction, decision-making, and oversight of Shama Women’s Centre. Committee Members work collectively to ensure that the charity remains legally compliant, financially stable, and true to its mission and values. Whether you’re an experienced board member or looking for your first Committee Member role, this is an opportunity to use your skills and expertise to make a real difference to the lives of women in Leicester.
What are we looking for?
We welcome interest from anyone with a passion for empowering women and a commitment to Shama’s mission. In particular, we are seeking individuals with skills and experience in:
- Finance & Accounting - with the potential to take on the Treasurer role in future (day to-day finances are handled by staff, so this is a strategic oversight role).
- Business Development & Sustainability - helping us identify opportunities to strengthen and diversify our income. Fundraising & Grant Applications - providing insight and expertise to support successful funding bids.
- Human Resources - supporting the development of policies and best practices to manage staff and volunteers effectively.
- Health Sector Experience - particularly around health inequalities affecting racially minoritised communities.
- Strong Communication & Report Writing Skills - helping ensure our governance documents, strategies, and reports are clear, professional, and aligned with our values.
Reflecting the Communities We Serve
As Shama is a BAME-led organisation, we are particularly keen to recruit Committee Members from racially minoritised backgrounds, especially women with lived experience who understand the cultural and social challenges facing our service users. We are also happy to support first-time Committee Members, offering induction and ongoing training to help you succeed in the role.
By joining Shama, you become part of a movement transforming lives and uplifting communities, creating a lasting ripple effect of empowerment and opportunity.
Time Commitment:
- Four board meetings per year (held in person at Shama Women’s Centre, Leicester, from 5:30 pm to 6:30 pm).
- Attendance at occasional events, such as our Annual Celebration and AGM.
- Some voluntary input between meetings, typically a few hours per month depending on your role and availability.
Before you apply
The TrusteeWorks Team at Reach Volunteering are supporting Shama Women’s Centre with their Committee Member recruitment. Applications should be made via TrusteeWorks in the first instance. To apply please submit your CV along with a covering letter stating why you wish to join the organisation and how your skills and experience would add value to the board.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.
Key Responsibilities:
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Participant Engagement & Support:
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Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.
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Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.
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Administrative Coordination:
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Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.
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Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.
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Documentation & Reporting:
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Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.
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Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.
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Logistics & Communication:
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Manage programme logistics, including training materials, technology setups, and participant resources.
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Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.
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Compliance & Record-Keeping:
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Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.
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Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.
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Required Qualifications:
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Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.
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Experience:
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1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.
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Experience managing high-volume inquiries and maintaining detailed records.
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Skills:
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Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.
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Strong verbal and written communication skills, with a customer-service-oriented approach.
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Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.
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Attention to detail and commitment to accuracy in data entry and reporting.
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The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.