Community shop manager jobs

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

• Possess a full driving license

Please see the job pack attached for further information on the role.

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
•  Access to an Employee Assistance programme which offers 
  both virtual and in-person support, 24/7 access to a GP 
  surgery web app, as well as lifestyle savings across online and 
  high street shops
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

Technical, Tax and VAT Accountant
Full-time 41 hours per week based in Bloomsbury, London

Hybrid role (number of days on-site negotiable)
Permanent contract
£49,829 to £54,992 per annum

Application deadline: 12pm (midday) 25^th March

About the role

The British Museum is seeking a Technical, Tax and VAT Accountant to join the Finance department, who will prepare returns for our key stakeholders (such as HMRC) and provide technical guidance on issues such as VAT, PAYE, gift aid and foreign tax to the finance team and other departments. The post holder will also manage the investments and act as systems administrator for the Museum's accounting system.

About you

We're looking for a qualified accountant with strong technical expertise in VAT, tax and financial regulation. You'll be confident interpreting legislation, analysing risk, and explaining complex requirements clearly to non-specialists. You combine meticulous attention to detail with the ability to juggle competing deadlines, stay up to date with changing regulations, and support colleagues across Finance, People & Culture and other departments. You thrive in a varied role where accuracy, problem-solving and communication are essential.

Key areas of responsibility

• Review procedures and undertake analysis to ensure that the Museum and all group entities are compliant with HMRC guidance and legislation.
• Advise other departments on the tax implications of projects and new initiatives.
• Prepare UK (and international) tax returns, e.g. VAT, corporation tax, customs clearance compliance and payroll-related returns.
• Compile the year end audit file for the pension scheme accounts and liaise with auditors.
• Provide schedules to allow the preparation of the consolidated British Museum annual accounts.
• Support the administration and development of the Museum's financial systems.
• Provide information, analysis and returns to other bodies such as the Office for National Statistics, and for internal purposes.

Benefits

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Discounts at onsite catering, Museum shops and local Bloomsbury partners.
• Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
• Peer support and allyship with five diversity networks for community.

• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.

• Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
• Eyecare vouchers for VDU tests and contributions toward glasses.

• Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
• Support for carers through Employers for Carers.

• Civil Service Pension Scheme with a secure, inflation-linked defined benefit.
• Interest-free loans including season ticket, rental deposit and bicycle loans.

Our Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional details

If you have any additional needs that we should be aware of to support you with your application, please provide details

*We may be able to provide visa sponsorship for this role, subject to meeting eligibility requirements. You can find out more about these .*

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

We are looking for a creative and forward-thinking individual to join our dynamic team based in Newcastle city centre.

The Communications & Engagement Coordinator will have responsibility for running all our social media channels and the related administration. They will also support all other functions and service delivery in Smart Works North East.

The role will be based in Newcastle city centre, and there will be occasional evening and weekend work as the role holder will provide key events support.

Smart Works North East is part of Smart Works Charity and there will be some travel to London and regional centres to support with induction and training, as well as regular meetings, calls and conferences with our teams across the UK.

Please see the attached job pack for details on how to apply. 

Can you help us develop an outstanding service for parent/carers in Surrey?

Do you have a passion to support young people's emotional health and wellbeing?

Barnardo's Parenting Wellbeing Service (PWS) are seeking to recruit two reliable and motivated individuals to join our team who share our commitment and vision to develop an outstanding service and embed Barnardo's basis and values in all we do. Barnardo's PWS offers advice, guidance and support to parents and carers across the county of Surrey.

The contracted hours for these two positions are 26.75 hours per week. Flexibility can be discussed about how these hours are completed within the working week. It is essential that Tuesdays are a working day and there will other occasions where early evening working (up to 6pm) will be required however this would be planned in advance to cater for our parent/carer schedules.

As a Parenting Wellbeing Practitioner, you will hold a rolling caseload and provide support to parents/carers whose children/young people are experiencing difficulties with their emotional health and wellbeing. PWS aims to upskill parents/carers and empower them to explore new strategies to make effective change. PWS encourages parents/carers to use a solution focussed, goal-based strength approach, building on their existing knowledge to support their child(ren) to thrive.

Parents/Carers are offered a hybrid model of support over a number of sessions which are continuously assessed to measure progress. This is usually provided through one 60-minute session per week which can be received either online, over the phone, at home or out in the community.

The Parenting Wellbeing Service operates within a Thrive Framework where choice and shared decision making is fundamental. It is a relational model, and we hold a non-judgmental and trusting relationship between the staff member and parents. You will receive training on the Thrive model at the start of your employment. 

To be successful in this role you will:

• Have experience working with and supporting parents/carers whose children and young people are experiencing difficulties with their emotional health and wellbeing.
• Have the ability to plan, deliver and evaluate 1:1 and groupwork wellbeing interventions with a solution focussed, goal-based strength approach.
• Be able to engage and communicate online and in person with parent/carers, schools, and other professionals or stakeholders representing Barnardo's.
• Have an understanding of how to work within a trauma-informed framework.
• Have knowledge of safeguarding issues, working within multi-agency frameworks and conducting risk assessments.  
• Have good time-management, organisational, numeracy and literacy skills including competency on IT software.
• Have a full UK driving licence and access to a roadworthy and taxed car.

Although the role is hybrid with the ability to work from home, it is essential to meet the needs of the service to travel around Surrey when necessary. Due to this, access to a vehicle and a valid driving licence will be essential. Car insurance must include business use and be in place before starting with the service. The office base (Surrey Wellbeing Hub) for this role is currently in Leatherhead, Surrey and there is a requirement to regularly attend meetings and collect resources from this location. This base determines your normal deductible commute.

Barnardo's offer their staff regular supervision, external clinical supervision and give all colleagues access to at least three learning days a year (pro-rata). Barnardo's University (BU) facilitate a range of opportunities which will be available through B-learning online and the BU prospectus. However, staff can use this time in a way that works for them – for instance to spend a day shadowing another team.

When completing your application please refer to your skills, knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values