Community support jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for an Associate Project Manager – Apprentice to join the Estates team. Your role is to contribute to the successful delivery of a number of projects and small works, ensuring the scope and benefits are achieved as planned.
This role is not open to sponsorship.
Minimum age 18 and commitment to complete an 18 month apprenticeship with studying and theory along side work.
Role Requirements
- Collaborate with the Project Manager to precisely define project scope and objectives, eliciting technical requirements to formulate detailed specifications, cost assessments, and delivery schedules, while maintaining close coordination with stakeholders to ensure alignment on goals and key milestones.
- Contribute to the development and presentation of key project documents for stakeholder approval and governance.
- Assist the Project Manager in overseeing capital and operational projects and other minor works throughout the organisation, taking ownership of the successful delivery of assigned projects and tasks throughout the project lifecycle, raising any issues / risks and reporting on a regular basis.
- Work within agreed budget and available resource, reporting on forecast, spend and raising any variations to the Project Manager.
- Build and maintain good relationships with all project stakeholders using a variety of communication methods.
- Track and assess project performance and outcomes using relevant tools and methodologies to collate and analyse data to report on project performance.
- Identify and monitor project risks and issues; and plan and implement responses to them.
- Assist in planning and coordinating the resources – human, financial and material – required for effective project delivery, working with the Senior Engineer to advise on resources from in-house Maintenance Team for up-coming projects.
- Apply quality management systems and tools to ensure project outcomes meet all legislative, regulatory and local standards.
- Participate in post project evaluation to document lessons learned, contributing to continuous improvement initiatives.
- Assist the Project Manager with collation of all Estates compliance certificates and service report onto the compliance register.
- Provide input, as required, to monthly compliance reports.
- Provide updates on required remedial works, as necessary.
Interview Date: TBC
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: A level Group Tutor Contractor across various subjects
Salary: £35 per tutorial
Reporting to: Group Tuition Manager
Contract: For the 2025/26 academic year with the option to renew at the end of the year
Job Location: UK (nationwide, remote)
Successful candidates must have the right to work in the UK by the time employment commences
Interview Date: May - July
Start Date: Between September and November depending on student demand for tuition subject
We are actively looking for tutors in the following subjects: Biology, Chemistry, Economics, Maths, Further Maths and Physics.
About the Role
Are you an experienced A level tutor? Can you support under-resourced young people to reach their full academic potential?
We are looking for passionate and qualified A level tutors to deliver high quality group tuition to our cohort of almost 1,000 students. This is an exciting opportunity for experienced tutors with a love of learning to help bright students overcome barriers to academic achievement. Tutorials are delivered online to groups of up to 4 students via our bespoke online learning platform.
Tutorials generally take place between the hours of 3pm and 8pm on weekday evenings, with flexibility around the schedules of our tutors and students.
We are running a series of Candidate Coffee Chats across April and May. Come along if you would like to learn more about the role and organisation, meet the team or ask any questions. These will be taking place on:
- Tuesday 20th May at 12-12.30pm / 5-5.30pm
Please book your space through the link in the job opening on The Access Project's website (found by clicking 'Apply via Website').
About the Organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We are passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are 50% more likely to attend top universities as statistically similar students, according to UCAS.
Role Responsibilities
- Lead weekly hour-long tutorials with your tutor group(s), via The Access Project’s online learning platform
- Responsively plan and deliver stimulating, high quality tuition in line with our Quality Assurance Framework
- Effectively monitor and assess student progress, providing feedback when requested
- Complete weekly attendance forms, supply monthly invoices, and complete other administrative duties as required
- Participate in our observation and feedback process, taking advantage of continuous professional development opportunities
- Follow The Access Project’s safeguarding policies, supporting the wellbeing of your students at all times
Person Specification
- At least two years A level teaching and/or tutoring experience
- Positive, engaging and flexible teaching style
- Familiarity with and strong knowledge of relevant exam boards and specifications
- Evidence of ability to tutor one or more of the following subjects to A level standard: Biology, Chemistry, Economics, English, Geography, History, Maths, Further Maths, Physics, Politics, Psychology, Sociology and Spanish
- Ability to commit to weekly hour-long tutorials at the same time each week over the academic year
- UK based, with the right to work in the UK
- Passionate about The Access Project’s mission
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Why Work at The Access Project?
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from under-resourced backgrounds access top universities.
We engaged with staff across our organisation and co-created the Equality, Diversity and Inclusion vision and strategic objectives. Our work on this is ongoing to ensure The Access Project can foster an equitable place to work.
We value every individual who works at The Access Project, and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they are proud to tell people they work at The Access Project.
Our Values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?”
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or Most Recent Employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address, and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training
- Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification
- Proof of qualification is required before the appointment is confirmed
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have significant experience in logistics, freight forwarding and supply change management? Are you looking for a role where you can impact the lives of millions of individuals in disaster hit and vulnerable communities worldwide? We have an exciting opportunity for a Head of Logistics and Supply Chain to use their expertise to drive forward and successfully deliver our logistics strategy.
IHP is a well respected organisation providing access to essential medicines, bridging the gap between pharmaceutical companies and aid agencies to enable medicine donations that literally saves lives. Our Logistics and Supply Chain team are integral to IHP's mission.
The specific purpose of this post is:-
- To manage an effective logistics and supply chain team (6 staff)
- To deliver a shipping pipeline agreed with other operational teams
- To ensure excellent 'customer service' to our pharmaceutical company and NGO (aid delivery) partners
- To oversee strong relationships with third party warehouse providers and freight forwarders
- To drive continuous improvement in processes and achievement of agreed organisational metrics
Person Specification
Skills and Experience
Essential
- Significant experience in Logistics, frieght forwarding or supply chain management
- Proven ability in overseeing the execution of supply chain strategy to enable organisational goals
- Experience of managing effective teams
- Technical and applied understanding of logistics software and warehouse management systems
- Track record of identifying operational improvements, delivering projects, change management, and influencing others to deliver change
- Experience in a compliance driven environment
Desirable
- Experience in analysing metrics and data-driven making (desirable)
- Eexperience in pharmaceutical (GDP) standards
Skills and Attributes
- Committed to IHP’s Christian Ethos and values
- Able to build and hold strong stakeholder relationships
- Collaboration and representation skills (internal and external)
- Capable problem-solver
- Strong leadership and team management skills, with the ability to motivate and inspire a team.
For further details regarding responsibilities and person specification, please see the job description.
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Applicants must have the legal right to work in the UK.
IHP Staff Benefits
- 25 days annual leave plus bank holidays
- Specsavers eyecare vouchers
- Life Insurance and Critical Illness Cover
- Health and wellbeing support
- Bike2work scheme
- Training and development opportunities
- Hybrid working/Modern office near Chancery Lane tube station
We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A new starter has described IHP as a place which 'puts people at our heart'.
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed on a first come first serve basis therefore please submit your application at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.



The client requests no contact from agencies or media sales.
About the role:
We are seeking passionate and driven individuals to join our dynamic and supportive team in Tower Hamlets, where every day brings the opportunity to make a lasting impact. Our service works in partnership with the Ministry of Justice and St Mungo’s to deliver a pan-London Housing Advice and Interventions Service, launched in June 2021. At the heart of this work is a commitment to empowering people on probation to move forward with stable, secure housing, often a critical turning point in their journey. As a member of our team, you will be co-located within probation offices and will work closely with Probation Services, ensuring clients receive the guidance and practical help they need to either maintain their current accommodation or access new housing options.
In this role, you will support a caseload of clients across designated boroughs, undertaking in-depth assessments to identify their housing, employment and financial needs. Through tailored advice and focused support, you will help them access appropriate services, build their independence and make meaningful progress towards a more secure future. The work you do will directly shape the course of people’s lives, helping them overcome barriers and take confident steps toward long-term stability. Whether you’re delivering frontline support or navigating complex systems alongside clients, your work will be deeply valued and impactful.
We welcome individuals from a range of backgrounds, including those with relevant experience, graduates, or those with transferable skills who are keen to build a career in this field. At Single Homeless Project, we are committed to the ongoing development of our staff, with a strong track record of internal progression into senior and management roles. This is more than a job – it’s a chance to be part of an organisation that invests in your growth while transforming lives across London.
About you:
- Some understanding of working in supported housing or floating support services, with a demonstrable knowledge of Housing and other related Legislation or a relevant qualification.
- Experience of managing complex and difficult situations in relation to vulnerable client group(s).
- Ability to effectively liaise with a range of service providers or agencies in order to establish or improve services for clients.
- An understanding of the principles underlying a quality service, and customer focused, with proven ability to empower service users.
- Ability to be self-motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Tuesday 20th May at Midnight
Interview date: Wednesday 4th June online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Location: 330 Mare Street, London, E8 1HA
Hours: 40, five days over a seven-day rota
About the role
We are recruiting for an Assistant Shop Manager to join a busy and creative team in Hackney. You will join an exciting team and collaborate to build a group of volunteers from all walks of life, raising money to fund Crisis’ work ending homelessness. We are bold with a culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!
We also work closely with local artists and universities. We’d love you to bring your own ideas, along with your experience of fashion, retail and current trends, to this role. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally. Ensuring our recruitment practices are as equitable as possible is our number one priority so we are looking for someone who advocates for others and challenges injustice.
You will be primarily based in the Hackney shop, but you may be required to travel to other shops within London 1 & 2 on a short-term basis.
About you
To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be keen to build your people management skills including working with Crisis members. We are particularly interested in meeting candidates with an interest or background in visual merchandising, although this is not essential. You will be committed to Crisis’s values and mission to end homelessness.
You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Thursday 15 May 2025 at 23:59.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This position will focus on delivery of the Preventing Intimate Partner Abuse (“PIPA”) course – comprising individual and group sessions - and working closely with Thames Valley Police. RISE has also developed a range of Out of Court Resolution interventions for a range of offences, which are delivered online and in person, which the postholder will deliver. These include group and one-to-one courses to address a range of specific types of offending, including domestic abuse, inappropriate sexual behaviours, hate crime, assault on emergency workers, as well as other types of offences, and any new interventions developed in the coming years. This may include acting as a single point of contact to secure the offender’s engagement, working alongside other partners to address the offender’s needs, with the aim of eliciting behaviour change and reducing reoffending
Groupwork/one-to-one delivery:
· Deliver a range of short interventions which include group work, one to ones, embedding in a multi-agency approach to domestic abuse in the area.
· Manage cases with a range of complex needs and behaviours.
· Ensure delivery is in accordance with tasks outlined in the RISE Domestic Abuse Perpetrator manual and process mapping.
· Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans.
· Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.
· Apply specialised materials to support your delivery to racialised and marginalised communities.
· Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a regular basis.
· Practitioners will comply with the appropriate audit standards when working with perpetrators in line with RESPECT requirements.
· Use motivational interviewing techniques, trauma-informed and strength-based approaches in building a range of therapeutic skills to engage with service users to address their abusive behaviour.
· Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour towards their partner, or ex- partner.
· Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
· Be personally accountable for the completion of assessments, mid-way reports, and end of intervention reports, and ensure they are to a high standard.
· Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on domestic abuse.
· Ensure effective planning for the delivery of each intervention in advance of the session.
· Participate in and pass the necessary training to be able to deliver all interventions.
· Assist or lead on the delivery of training courses.
Integrating the Safety Support Service:
· Liaise and engage closely with the Domestic Abuse Safety Advisor or local victim services commissioned to increase the safety of partners, ex-partners and children of the servicer user to manage the risk and develop treatment goals.
· Prior to delivering Domestic Abuse interventions, liaise and share information with RISE Domestic Abuse Safety Officers or local Integrated Domestic Violence Advocates (IDVA) to ensure an integrated approach is applied to risk management.
· Attend monthly risk review meetings with Domestic Abuse Safety Advisor and Senior practitioners to ensure effective risk management procedures are always applied.
Out of Court Resolution (OOCR) courses:
· Deliver a range of Out of Court Resolution short courses online and in person.
· Ensure delivery is in accordance with tasks outlined in the RISE OOCR manual and process mapping.
· Adhere to course manual sessions and materials and ensure the integrity of programme delivery is always maintained, overseen by the Team Leader.
· Apply specialised materials to support your delivery to racialised and marginalised groups and adjust materials according to meet neuro-diversity needs, agreed by the Team leader.
· Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users online and in person.
· Encourage and facilitate learning with participants online using variety of techniques like break-out, noticeboard etc.
Recording and administrative tasks:
· Ensure timely and accurate recording of all relevant data (attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.
· Ensure regular contact with the OOCR team, recording and reporting back offender compliance.
· Maintain an accurate audit trail of all relevant communication with partner organisations involved.
· Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy.
· Contribute to the evaluation and evidencing of social impact, including questionnaires and service user case studies.
General tasks:
· Develop excellent relationships with customers and respond positively to their needs.
· Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.
· Attend Clinical Consultancy to support safe practice and develop resilience during the delivery of demanding work as directed by the Team Leader
About Lumos
Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
JOB PURPOSE
This is an exciting opportunity for a proactive and organised operations professional to play a key role in strengthening the systems, processes and projects that will underpin our 10-year ambition. The Fundraising Operations Officer will help drive improvements in how the Fundraising team manages data, reporting and income tracking. The role supports the smooth running of Fundraising operations by improving and maintaining systems, processes and administrative functions, ensuring the global team runs smoothly and efficiently.
This is a newly established role that will offer hands-on experience in project coordination, risk escalation and CRM management, and will support you to develop technical and strategic skills in an international fundraising environment. Working closely with teams across Lumos, you’ll be part of an ambitious, values-led organisation where collaboration and continuous improvement are at the heart of what we do.
KEY OBJECTIVES
Operational Oversight
- Oversee day-to-day Fundraising operations, ensuring compliance with regulatory requirements, e.g. GDPR and IATI, across all relevant jurisdictions
- When needed, coordinate process improvement initiatives that support Fundraising delivery and create efficiencies, ensuring they work alongside those already used within Lumos
- Manage back-office functions for recruitment, inductions of new starters in the Fundraising team, and management of contractors and other suppliers as appropriate
- Provide operational support for events, including managing guest lists, monitoring expenditure, helping with venue logistics and on-the-day activities
- Help maintain and improve internal systems and team documentation (e.g., on SharePoint)
- Support the drafting of Fundraising policies, procedures and systems used by the organisation
- Maintain records of Gift Aid declarations and support the quarterly claims process
Salesforce Administration
- Act as our day-to-day administrator for our Salesforce database
- Manage the process of recording and reporting on information from Salesforce, maintaining accurate donor and income data, and ensuring up-to-date and consistent record keeping
- Take the lead on running selections and reports to support fundraising activity
- As needed, provide basic training and guidance about Salesforce for the team
- Work with the Finance team to reconcile donations recorded on Salesforce with their records
Information Management
- Support the Director of Fundraising with financial planning, forecasting, and scenario analysis to inform key strategic decisions.
- Deliver accurate and timely income and activity reporting to key stakeholders, including the Chief Executive, Trustees and the Fundraising Committee and to share with external agencies such as the Fundraising Regulator.
- Maintain the risk register, ensuring it reflects activity and can be used as a tool by the Director of Fundraising and Chief Executive
Fundraising Support
- Provide administrative and coordination support for fundraising campaigns, appeals and events
- Assist with donor stewardship, including thank-you letters and donor communications
- Respond to enquiries via the Fundraising inbox, social media or post
- Support scheduling and coordination of Fundraising meetings and cross-team projects
- Collaborate across the organisation to ensure fundraising needs are integrated and aligned
Safeguarding
Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:
- Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
- Ensure work complies with all safeguarding policies and procedures
- Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct.
To apply please attach a copy of your CV and cover letter to your application.
All applications need to be submitted before the closing date, Friday 30th May 2025.
To realise every child’s right to a family by transforming care systems around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Security Engineer, you'll be at the frontline of our cyber defence, working closely with the Security Operations Manager to monitor, maintain and enhance our security tools and services. You'll collaborate with external security providers, including our 24/7 Security Operations Centre (SOC), responding to security alerts and ensuring threats are identified and addressed promptly.
Your expertise will help us stay ahead of emerging security risks. From managing security controls to running vulnerability scans and analysing threats, your role will be integral in keeping our systems protected. You’ll also work alongside our IT teams, ensuring that security best practices are embedded across all projects and changes.
If you thrive in a fast-paced environment, have a keen eye for detail, and are eager to stay ahead of the latest cyber security developments, we’d love to hear from you.
About You
You’ll have experience working in cyber security, system engineering, or a similar role, with hands-on knowledge of security tools such as anti-malware, content filtering, SIEM and threat detection solutions. A strong understanding of Windows OS, Linux, and MacOS is essential, along with experience working with technology suppliers and outsourced services.
You should have or be working towards professional security and technical certifications such as CISSP, CISA, CCNA, SSCP, CEH, or CREST CPSA/CRT, GIAC. Knowledge of Microsoft security suite, vulnerability scanning, working knowledge of network infrastructure or scripting languages like Python and PowerShell would be advantageous.
More than just technical skills, we're looking for someone who is analytical, detail-oriented, and able to adapt quickly to emerging threats. You’ll have the confidence to suggest improvements, collaborate across teams, and manage multiple priorities effectively.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
This role will be based in Northern Ireland. We support hybrid and home-based working arrangements, so you have flexibility to work in a way that’s best for you. We value in-person collaboration with our teams and those we support therefore occasional travel to Belfast and UK sites is required.
You’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday.
How to apply
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
The client requests no contact from agencies or media sales.
About us:
At Bluebell Wood Children’s Hospice, we support babies, children and young people with life-limiting conditions. Our aim is to reach every family that needs our help and to offer them the very best choice of care. Every year we need to raise £6.7m to keep our doors open and only around 17% of our income comes from government sources, the rest must be raised through fundraising activity. Our uncompromisable support services are wide ranging and bespoke to each family and include overnight care, music therapy, counselling, sibling support groups, end of life care and home visits.
We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.
The role:
We are looking for a creative and analytical mind to join us on this exciting journey! Step into the spotlight as our Commercial Insights Officer. In this pivotal role, you’ll be the detective behind our income generation strategies, uncovering hidden opportunities for revenue growth. Your insights will guide our fundraising and partnership efforts, driving us towards successful income generation goals. Reporting to the Individual Giving Manager, you’ll collaborate with a team to turn data into actionable strategies that drive our income generation forward.
The requirements:
To excel as a Commercial Insights Officer, you need strong analytical skills to identify trends and opportunities from financial and operational data, transforming these into actionable insights for income generation campaigns. Proficiency in creating compelling reports and presentations, along with monitoring KPIs, is essential. Expertise in market research to understand industry trends and competitor activities, and the ability to develop innovative strategies for pricing, product development, and sales is crucial. Collaboration with income generation, partnerships, finance, and operations teams to support data-driven decisions and improve forecasting is key. Ensuring data accuracy within the fundraising CRM, performing regular data maintenance, managing data segmentation, and providing training as the database ‘super user’ are also important aspects of the role.
In return, we can offer you a fantastic working environment and the following benefits:
· 25 days’ annual leave plus bank holidays with the option to buy and sell
· Employee assistance programme - including mental health care and out of hours GP access
· A commitment to your professional development
· Matched pension scheme of 5% of salary
· Enhanced maternity and paternity pay
· Free parking on main site
· Subsidised lunch
· Free tea and coffee
· Cycle to work scheme
· Eligible for NHS Blue Light Card
· At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together.
We’re here to help every family who needs us make the most amazing memories




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocates to join our team in Lincoln on a 12-month fixed term contract. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Lincoln. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
This is a full-time role for 35 hours per week.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support or care services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
· 5% employer pension & minimum 3% employee contribution
· Salary sacrifices pension scheme
· Separate Life Assurance Cover (equivalent of two times your annual salary)
· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
· 24/7 Employee Assistance programme
· Access to remote counselling service
· Paid Disability Leave
· Paid compassionate Leave
· Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account on our website.
Important Dates:
Closing date for applications; Midnight Sunday 18 May 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us lots about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Want to know more about VoiceAbility and the role?
Please visit our website.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London Waterloo office (looking to relocate office within central London by July 2025) ideally across 4 short days office based
Hours: Part time, 21 hours per week. We envision this being a 10.00am-3.30pm role but we can discuss this with the right candidate.
Salary: £27,000 FT inclusive of London weighting (pro-rated)
Reporting to: Head of Service Delivery
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Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
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Our vision: A future where everyone can achieve their potential within and beyond prison.
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Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
Role summary
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Programmes and office administrator your role is to help make this a reality through the day-to-day support of our work. You’ll help to ensure our programmes run smoothly, and that our employees have the administrative support they need to provide a quality service to people accessing our products and programmes.
Your role will primarily involve office tasks (post, inboxes, phone calls), as well as providing administration support with our core programmes grants, penfriends and London Support programme. This role is our only office-based role and you will share an office and oversee our office volunteers who are there 3-4 days a week. You will work closely with the broader remote team via online communications. This role may evolve over time, to reflect the changing needs of the charity,
With an enthusiasm for our mission, you will be well-organised, motivated and eager to support those we are here to serve. As the first point of contact for anyone calling or emailing the charity, you will be a responsive problem-solver with great communication skills.
Tasks & responsibilities
1. Office administration
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Oversee the post coming into the office and ensure it is responded to in a reasonable timescale, or forwarded to the relevant staff member. This will be post for our penfriends programme and post for the charity generally. This may involve printing and scanning documents and registering and banking cheques at a nearby bank.
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Oversee the generic inbox for the charity, responding to queries about our work across all workstreams and forwarding these to the relevant staff member as required.
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Take responsibility for incoming telephone calls to the organisation, responding and taking messages as appropriate.
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Ensure the website is kept up to date with current charity information.
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Complete Safeguarding and Data Protection training to ensure prisoner phone calls, emails, letters and grant applications are dealt with sensitively, safely and appropriately.
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Be the employee office based presence, overseeing and supporting our volunteers with their tasks as required.
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Support the finance director with any required adhoc tasks eg - phone contracts
2. Grant administration
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Work with the Programme and Volunteer Coordinator to ensure that clear and accurate records are kept on our Salesforce database, concerning our grant programmes:
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Upload grant applications to the salesforce database
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Update service user records when a grant decision is made
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Ensure accurate record keeping regarding types of grants made, and amounts issued, to enable the Programme Coordinator to run reports.
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Chase people who have been awarded grants but have not claimed them yet
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Send letters to people who have been issued grants and those who have been turned down.
3. Programme administration
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Provide administrative support across all programmes to ensure the staff team have the support required to offer a quality service to people accessing our service. Our current programmes include the London Support Programme and our Penfriends programme. This could include:
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Sending welcome and information letters/ emails to prisoners that may be eligible for our programmes
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Supporting with data entry by transferring handwritten sign-up forms and casenotes into Salesforce.
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Purchasing items required for programme delivery, or for grant applicants.
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Ensuring letters are sent between penfriends and volunteers. Reviewing these in line with our safety standards and flagging any queries with the programme coordinator.
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Supporting with the recruitment, onboarding and training of programme volunteers (e.g. booking training, tracking volunteer applications, updating the database).
4. Other
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Support with managing the office move
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Support with data collection, record keeping and reporting, as required by the Head of Service Delivery.
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Support with the planning, coordination and administrative tasks for organisational events, such as fundraising events, celebration events and volunteer training sessions.
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To support the wider team, providing holiday cover as required.
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Put the service user at the heart of what you do, act with the interests of our beneficiaries in mind.
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Work in line with the Hardman Trust’s values, actively contributing to a culture of learning, reflection, team work and development, ensuring quality in your work.
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Participate in regular one-to-ones, contributing to the identification of objectives and professional development goals.
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To undertake other duties and responsibilities commensurate with the role, as may be reasonably required by Hardman Trust or as a mutually agreed development opportunity. This document will be subject to periodic review in consultation with the job holder.
Person Specification
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Experience of working in an administrative office based role and feels comfortable taking phone calls, responding to emails and letters, using databases (Salesforce).
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Experience of working with a charity / social enterprise / small start up
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Have an interest in criminal justice and a non-judgemental attitude towards working with prisoners
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A motivated problem-solver with a common sense can-do attitude who relishes communicating across a range of people and projects
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The right to work in the UK
Recruitment Timelines
To apply please send your CV and a covering letter that answers two questions:
1) Why do you want to work with the Hardman Trust?
2) What skills do you have that make you a good candidate for this role? Please refer back to the role description.
Application deadline is 10am Tuesday 27th May 2025
Interviews will take place on Tuesday 3rd June and Thursday 5th June 2025
Start date: as soon as possible
Senior Manager (Humberside Women's Centres)
PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter
The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
Salary: £39,375 - £40,425
Location: Hull
Hours: 37 hours full-time
Closing Date: 9.00am, 19th May 2025
Interview Date: 4th June 2025
Together Women is looking for an outstanding Senior Manager to lead our Humberside team, and to manage our busy and vibrant Women’s Centre in Hull City Centre, as well as our hubs across Bridlington, Beverley and Goole.
About Us
Together Women is an award-winning charity that supports women and girls across the North of England, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.
From our Women Centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse and re-offending, and evoke systems change.
Women become involved in the Criminal Justice System for a complex range of reasons. In our gender-specific centres, we provide holistic support to women by women, to overcome challenges and address needs. We support women build upon their strengths and work through any barriers that are preventing them from progressing and achieving their potential.
Role summary
As Senior Manager for Humberside Women’s Centres you will play a pivotal role in leading and managing our centres and contract delivery in Humberside. Working closely with the Director of Services and supported by a senior key worker your focus will be on providing high quality, trauma-responsive support to women with experience of, or at risk of entering the criminal justice system.
You will lead on managing and delivering our contracts across Humberside to ensure our operational and strategic objectives are met. You will also focus on building excellent relationships with funders and key partners and identifying new partnership and advocacy opportunities.
Supported by a Senior Key Worker, your responsibilities will encompass the day-to-day management of our Women's Centres and contract delivery partners across various locations, including our Hull Women’s Centre, our Hubs in Goole, Beverley, and Bridlington, as well as partnerships in Grimsby and Scunthorpe.
Managing a team of Key Workers, you will be responsible for ensuring women and girls receive an exceptional service from within a safe, trauma-responsive, women-only spaces. Working alongside our statutory and non-statutory partners in Criminal Justice and Health and Social Care, you will ensure the continued strategic development of the Women’s Centre and represent Together Women at local and regional level.
Your responsibilities will also include identifying and pursuing new funding opportunities, and ensuring the continuity of existing services through effective contract management. As a forward-thinking individual, you will contribute to the wider strategic direction of the organisation as part of the senior management team, which will entail submitting high-quality monitoring reports to funders, line and team management, and contributing to the ongoing development of the vision, mission and values of Together Women.
Key accountabilities
Humberside service delivery
· Provide strategic and operational management for Together Women’s services across Humberside, including our Hull Centre and our Goole, Beverley and Bridlington Hubs.
· Lead on the planning, implementation, and evaluation of our work across Humberside, and embed Together Women’s values across everything we do.
· Ensure all TW policies and procedures, including safeguarding are implemented, overseeing appropriate staff training and support.
People management
· Effectively manage a dispersed team, promoting collaboration, cohesion and consistency in delivery and approach, and promote a great workplace culture.
· Line manage direct reports, ensuring all staff receive regular support, supervision and performance review, case management support, and training and development.
· Effectively manage staff resourcing, ensuring we have a fully staffed team with the skills and competencies to provide high quality, trauma-informed services.
· Develop great working relationships across the organisation and build an open, inclusive and collaborative senior management culture.
Contracts and partnerships
· Lead and manage our statutory and non-statutory contract delivery partners.
· Oversee effective performance management of services; identifying risks, monitoring targets, assessing delivery standards, and ensuring requirements and quality standards are met.
· Lead, manage and develop effective service governance, quality assurance and auditing systems.
· Establish, build and maintain strong relationships with external partners including commissioners, funders, delivery partners and wider stakeholders
· Oversee systems and processes for obtaining feedback from stakeholders, including service users, in order to inform and improve service delivery
Financials and reporting
· Manage the operational budget, ensuring services operate within budgets and any variations are identified and reviewed
· Prepare and present accurate, timely reports to internal and external stakeholders as required.
· Identify relevant funding opportunities and prepare funding applications in collaboration with the leadership team, to support long-term sustainability of our services.
· Lead on development, implementation and management of our monitoring and evaluation systems and processes, to evidence the need, reach and impact of our work.
Additional Accountabilities
· Support and embody the mission, ethos and values of Together Women.
· Deputise for the Senior Leadership Team as required, both internally and externally.
· Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position.
· Maintain and improve competencies through continuous professional development.
· Abide by all organisational policies, codes of conduct and practices.
· Support and promote inclusion, diversity and equality of opportunity in the workplace.
Role Requirements
Experience
· Leading, motivating and managing effective and successful teams (preferably in service delivery in the charity, voluntary or public sector).
· Management of contracts and maintaining great relationships with contract providers.
· Delivering monitoring & evaluation systems and auditing service quality and performance.
Involvement of customers or services users in development, delivery and evaluation of services.
· Developing and implementing best practice and strategies on equity, diversity and inclusion.
Skills and Abilities – Essential
· Excellent spoken and written communication skills.
· Excellent influencing, relationship-building and negotiation skills.
· Strategic planning and the ability to translate strategy into tangible plans and achievable goals.
· Ability to lead and manage a team of managers operating across dispersed locations.
· Solution-focused approach, and able to make effective, timely and considered decisions.
· Ability to balance the need for reflection and responsiveness, and make decisions independently.
· Proactive, collaborative and compassionate.
· Fluent budget management, and use of financial processes and systems
· Fluent in Microsoft Office and standard IT equipment
· Excellent time management skills, manage own workload effectively, prioritise and meet deadlines.
· Ability to respond positively to change, apply learnings and celebrate successes.
Skills and Abilities – Desirable
· Experience of managing services for women and/or in the criminal justice system.
· Implementation of organisational change or change programmes.
· Experience leading positive workplace culture and implementing strategies to boost employee satisfaction, morale and productivity.
· Experience of service user involvement and/or co-production practices.
· Evidence of continued professional development.
Other Requirements
· Able to travel locally, regionally and nationally as required.
· Able to work some evenings and weekends and stay overnight where necessary.
· Commitment to creating inclusive workplaces and anti-discriminatory practice.
· Ability to apply principles of equity, diversity and inclusion to all areas of work.
· Commitment to upholding the rights of people facing disadvantage and discrimination in the CJS
The post holder is expected to work within policies and procedures of Together Women and be committed to its ethos and values. This includes promoting and demonstrating the principles of equity (including encouraging diversity and tackling discrimination) and sensitivity to the environment.
Please note this post is exempt under section 7 (2) (e) and (f) of The Sex Discrimination Act 1975 and therefore open to female applicants only. The successful applicant will be subject to an enhanced DBS check.
Please ensure you have included a covering letter of no more than 2 sides of A4, expressing how you meet the role requirements and any relevant experience of the key accountabilities.
The client requests no contact from agencies or media sales.
Location: Birmingham
Salary: Grade 5 - £37,181 per annum
Contract: Fixed term maternity cover until March 2026
Hours: Part time – 30 per week – working pattern can be negotiated but will need to include Wednesdays
Closing date: Thursday 22nd May 2025 at 11.30 pm
Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our Birmingham Hub.
About The Role
The role of Team Leader is essential to the day-to-day management of the Hub and in particular the delivery of front-line services, contracts and projects. You will lead and supervise the staff and volunteer team that delivers specialist advocacy, empowerment, advice and systems change within their local community. Supporting the Hub’s strategic lead and management team to deliver our strategy locally will be important too, as will planning and supervising casework, monitoring the effectiveness of our services and helping to promote them. You will ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.
About You
You will need experience of working with people facing exclusion and disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. A good understanding of housing law is essential, while experience of debt advice, support services and delivery of advice in a community setting would be useful.
The communication skills it takes to line manage others and promote effective working relationships, with external agencies, people with lived experience and internally across Shelter, are key. You must be proficient in the use of a range of IT tools to carry out your work, including case management systems, Microsoft applications, internet and email.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
Our Birmingham hub specialises in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- Prioritise diversity and have an inclusive mindset
- We work together to achieve our shared purpose
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
OTR is a charity committed to improving the mental health and wellbeing of the young people in Bath and North East Somerset (BANES). Our current five-year strategy seeks to strengthen the reach of OTR with those young people that need us most. We know there are barriers for young people engaging in the support they need, and that we have a responsibility to address those barriers and ensure the young people that need our support – get it.
OTR is at a pivotal moment, with significant opportunities for growth and innovation. We seek a dynamic, mission-driven leader who can balance strategic vision with hands-on engagement to be our next CEO.
With a strong foundation, a dedicated team, and an engaged board, this is a compelling leadership opportunity to shape the future for young people’s support in BANES.
As CEO, you will drive our mission of empowering young people and transforming lives and lead a values-driven, people-first organisation, ensuring our person-centred services continue to provide life-changing support to those in need.
You will be a collaborative and entrepreneurial leader with senior leadership experience in the voluntary sector. You will demonstrate expertise in strategic planning, financial oversight, and stakeholder engagement.
A key objective for our new CEO will be to lead our strategy on income generation, therefore we’re looking for someone who can bring this experience to our organisation.
This is an exciting and pivotal leadership role with opportunities to expand, build new partnerships, and strengthen collaboration across our partnerships and locality. You will embody inclusive leadership, empowering people to feel valued, respected, and able to contribute their unique perspectives and talents.
Mental health and wellbeing charity providing free, confidential, independent support to young people aged 10-25 across Bath and North East Somerset
The client requests no contact from agencies or media sales.
We’re looking for a proactive and creative Senior Fundraising Officer to join our External Relations team at Nottingham Women’s Centre. This is a brand-new role designed to help grow and diversify our income. It will especially have a focus on bringing in unrestricted funding to support the campaigns and communities strand of our work.
You’ll develop and deliver innovative fundraising strategies, using your communication and storytelling skills to engage supporters, attract donations, and build strong, lasting relationships with funders. You will need to be confident working across different platforms and audiences, with an ability to prioritise for maximum impact.
We’re looking for someone who truly understands the value of women’s services and can make the case for our approach to a wide range of audiences. This is a manager-level role, with the potential for line management responsibilities.
This role is an exciting opportunity to create real change for local women — and to be part of a supportive, values-driven team. Your work will play a vital part in making sure we can continue supporting women across Nottingham.
In addition, you will need to work as an effective team member in our small team and adhere to the Centre’s values, policies, and processes. You will need to participate in team meetings, and training and development opportunities as needed. The role will require you to be flexible and you may be asked carry out any other duties commensurate with this post.
- It is an occupational requirement that applications are open to women only, as permitted and defined under Schedule 9 Part 1 of the Equality Act 2010 and appropriate guidance.
- As part of our anti-racism work we aim for 50% of shortlisted candidates to be from an ethnic minority. This positive action is being taken to further diversify our team. All shortlisted candidates must meet the essential minimum criteria which are marked with a * on the person specification.
- We offer a generous amount of leave, opportunities for flexible working, personal development and a supportive working environment that includes access to an employee assistance programme.
- This post is subject to completion of a three-month probationary period.
- An enhanced DBS clearance is required for this role.
Please Note: For this position you are required to complete an application form which you can download from our website via the "redirect to recruiter" link at the top of this job ad or email jobs@nottinghamwomenscentre to request a form). We do not accept CV's.
The client requests no contact from agencies or media sales.