Community support jobs

You will support the team with the delivery of a wide range of challenge events including March in March, the D-Day 44 Challenge, Race to Remember, the London Marathon and many other third party runs and challenges. We have big aspirations and are looking for a fantastic assistant to help us to achieve them!

You will play a key role in supporting the success of our challenge events fundraising programme by coordinating the day-to-day activities of the challenges team. Acting as the first point of contact for our many challenge event supporters, you will provide friendly and efficient support, ensuring every interaction is a positive one. Your responsibilities will include responding to enquiries, manging our DIY fundraising programme, acknowledging donations, and assisting with administrative tasks across the team. Whether by phone, email, or in person on event days, you will help deliver an exceptional experience to everyone taking part.

About us:

Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former servicemen and women deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

This role will be subject to a DBS check.

KEY RESPONSIBILITIES

Administrative Support

• To be the first point of contact for challenge event supporters - ensuring that they receive responses within agreed timeframes, and always in a warm, friendly, and supportive manner.
• To work with the team to ensure systems and processes run efficiently, and update these where necessary.
• Assist with the administration, preparation and implementation of challenge events to include updating the events on the Combat Stress website.
• Maintaining the fundraising database, Raiser's Edge, ensure all supporter information is accurate and up to date.
• Ensure fundraising stewardship strategy and GDPR guidelines are adhered to.
• Maintaining accurate financial records, including coding expenditure and filing invoices.
• Respond to and co-ordinate requests for fundraising literature, merchandise and the distribution of promotional materials.
• Help manage our on-line fundraising platform Fundraisin and other fundraising platforms including JustGiving, Enthuse etc.
• Working with the wider Challenges and Community team, co-ordinate and create our Challenge eNews, providing suitable fundraiser stories for this and our social media.

Relationship Management, Development and Stewardship

• Develop strong working relationships internally to ensure the portfolio is delivered efficiently, particularly with the Community, Corporate, Database, Digital and Communications teams
• Assist with marketing, recruitment and organisation of all challenge events, and stewardship of challenge event participants on their supporter journey.
• Manage our DIY fundraising programme, making sure supporters' personal stories are recognised and they receive the best possible experience to encourage long-term engagement.
• Represent Combat Stress at meetings, events and presentations outside normal office hours (evenings and weekends) as required. You will be given time off in lieu of these hours.
• Undertake any ad hoc duties of a compatible nature as may be required from time to time by the Head of Challenge and Community Events.

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

In addition, we offer the following benefits:

27 days annual leave plus bank holidays (pro rata)

• Competitive stakeholder pension scheme - contributions matched up to 11%
• Discount shopping vouchers
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme

How to apply:

To apply, please send a copy of your CV and a covering letter

For further information about the role, please contact Alexa Dizon, Challenge Events Manager -

Please note, you MUST have the right to work in the UK to apply for our vacancies and work at Combat Stress.

Closing date: 4 September 2025

Interview date: Interviews will be held on an ongoing basis

Please note, we reserve the right to close this advert early, should we receive a sufficient amount of applicants.

We are looking for a Director of Income and Investment to lead all UKMSA’s income generation, and to ensure we steward and invest our income effectively. You’ll work in partnership with the CEO, Board and leadership team to ensure UKMSA has the financial resilience to provide practical and strategic support to Men’s Sheds across the UK, and in partnership with our colleagues in the international Shedding movement.

It’s about shaping the financial future of the UK Shedding movement. In the immediate term, you’ll lead efforts to address our income deficit, while also laying the foundations for a long-term, sustainable and diverse income model.
 

This role is about more than just fundraising though; it’s about realising the power of relationships, and funding, to transform communities and societies. Working alongside the CEO and SLT, and in partnership with the Board, the UKMSA team, volunteers, men’s health stakeholders, partners, and Shedders, you will make connections that strengthen the movement and make it truly sustainable. In a world that feels increasingly polarised and divided, Shedding provides an inspiring antidote. This is about individuals, but it’s also about strengthening the communities where those Shedders live and contribute.

You will lead on the development of new partnerships, unlock opportunities for Men’s Sheds, and champion a creative, values-led approach to income generation and financial stewardship.

The Director will also work proactively as part of a collective senior leadership team, working closely with the CEO, and sometimes deputising for her, offering continuity of leadership, maintaining momentum, and stepping into key internal and external forums when required. This includes leading in partnership with other senior staff and board members and representing UKMSA at high-level meetings and events. The Director is expected to make sound decisions in the best interests of UKMSA and lead others with clarity and purpose.
 

Closing date: 1200hrs 10th September 2025
First Interviews: Wednesday 17th September 2025

The Detention Outreach Caseworker is a full-time post on a 12-month renewable contract, joining a small team at the JRS UK offices in Wapping, working closely with the Detention Outreach Manager.

The JRS UK Detention Outreach project supports individuals who are detained in the Heathrow Immigration Removal Centres (Harmondsworth and Colnbrook). This busy and varied role focuses on combining accompaniment, practical support, and assistance to those in immigration detention, especially those who are most vulnerable and struggle to self-advocate. The Detention Outreach Caseworker will make referrals to solicitors and partner organisations where appropriate and liaise with Immigration Services, detention centre staff and others as needed.

The Detention Outreach Caseworker will occasionally support individuals who are released from, but continue to be affected by, immigration detention. Through relationships built across the NGO sector, they will refer individuals to local organisations who can most appropriately assist with reintegration into the community. They will provide in-depth and pro-active support to high-need individuals supported in detention who continue to require long-term accompaniment on release.

The Detention Outreach Caseworker will be responsible for managing their own caseload and work closely with the Detention Outreach Manager to identify themes and trends arising from immigration detention to contribute to the organisations wider strategic work. The post-holder should have a good understanding of and empathy with the issues and challenges faced by asylum-seekers and refugees, with particular focus on immigration detention. They will need highly developed listening skills, personal resilience and emotional maturity to respond to the emotional and practical needs of asylum seekers, accompanying them and supporting them to positively progress with their lives. They need to have and maintain an up-to-date knowledge about the immigration and asylum context as it relates to our work in immigration detention.

The Detention Outreach Caseworker will be enthusiastic about working in a small faith-based organisation and have a willingness to integrate JRS UK’s ethos of accompaniment in their approach whilst also demonstrating sensitivity in responding to the needs of destitute and detained individuals. They will enjoy working in a fast-paced environment and possess excellent communication skills. They will work flexibly as a member of the team and organisation and undertake other reasonable duties and responsibilities as needed.

They will possess outstanding communication and organisation skills, will enjoy working in a very fast paced environment, and will adhere to JRS’ values and commitment to social justice, as well as our commitment to tackling racism and discrimination. JRS UK is committed to providing opportunities to individuals who may otherwise face obstacles in accessing paid work in the asylum and refugee sector and actively encourage applications from black, racialised and other underrepresented communities. 

Salary: £55,544 – £61,000 per annum 
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Fixed Term – Two years (to July 2026)
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)

Interviews: 29th and 30th September, 2025

About the Role

We’re recruiting a Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners.  This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation.

You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors.  This role offers a unique opportunity to shape a model that puts clarity, accessibility, and cultural sensitivity at the centre of how families seek support.

About Norwood

Founded in 1795, Norwood is the UK’s oldest Jewish charity supporting vulnerable children and their families, children with special educational needs, and adults with neurodevelopmental disabilities, including learning disabilities and autism.

We’re building a culture grounded in our core values of Kindness, Respect, Belonging, and Empowerment and the Advice Triage Service is central to how we connect those values with the people and communities we support.

Your Day-to-Day

As Service Manager, you’ll:
• Establish and embed the Advice Triage (OFD) model for public launch in March 2026
• Lead and manage a multi-disciplinary team including triage workers, referrals staff, and reception
• Develop triage protocols, safeguarding and referral procedures, and escalation frameworks
• Oversee inbound query management across all contact channels
• Coordinate internal and external referral pathways across Norwood and key partners
• Manage the design and population of an online service directory
• Build and maintain strategic relationships with schools, synagogues, charities and LA/NHS services
• Work with communication and engagement teams to promote the service
• Oversee the development and rollout of a CRM system
• Lead service evaluation, report to SLT and funders, and embed co-production in service design

Qualifications, Training and Experience

Essential:

• Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
• 3+ years’ experience in social care, education, or advice services
• Proven ability to lead services, manage teams, and deliver change
• Strong knowledge of referral systems across the voluntary and statutory sectors
• Sound safeguarding knowledge
• Excellent stakeholder, communication and CRM skills

Desirable:

• Knowledge of the Jewish community and culturally specific services
• Experience setting up a helpline, triage service or call centre
• Familiarity with neurodivergent support needs and transitions
• Experience developing service directories or digital tools

Reward & Benefits

We offer a supportive, purpose-driven environment with:

• Hybrid and flexible working
• 25 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
• Employee Assistance Programme
• Blue Light Card scheme access
• Cycle to Work scheme
• Free eye tests and eyewear allowance
• Opportunities for development and leadership coaching

To apply: Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.

We’re looking for a Senior Philanthropy Manager to join English National Opera and play a leading role in sustaining and growing our philanthropic income.

This is a highly visible and rewarding role for someone with emotional intelligence, creativity, and discretion. If you’re passionate about the arts and skilled at building relationships that lead to transformative support, we’d love to hear from you.

Requirements:

• Passionate about working for an organisation with accessibility at the heart of everything it does

• Outstanding fundraising abilities with experience securing five and six figure gifts and managing public facing appeals

• Passionate and knowledgeable about the arts, music and opera  

• Ability to build positive relationships with internal and external stakeholders, including funders of all kinds, audience members, visiting artists and ENO colleagues across all department

• Knowledge of Greater Manchester’s cultural scene and networks in the region

• Dynamic individual with the ability to work independently and collaboratively within the Development Department​

• Supportive colleague and experienced people manager, willing to share  skills, experience and knowledge with other fundraisers in the Department

• Ability to work with and build excellent working relationships with a wide range of visiting directors, conductors, designers and musicians as well as internal ENO staff

• Confident with technology and experience working with ticketing and CRM Systems​

• Excellent verbal and written communication and skills including excellent attention to detail

• Evidence of networking and relationship building at a senior level

• Commitment to professional development with a willingness to develop knowledge, skills and experience​ 

• Excellent communication skills and ability to present complex budgets in a simple manner appropriate to different stakeholder audiences

Benefits:

- 25 days annual leave plus public holidays

- Free/discounted ENO tickets

- Salary sacrifice pension scheme

- Eyecare vouchers

- Employee Assistance Programme

Please see our recruitment pack for more details.

English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, English National Opera particularly encourages potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.

Our Offer to You

At St John Ambulance, we take pride in being a great place to work, offering a supportive and rewarding environment that encourages career growth and development.

We understand the importance of work-life balance and recognition for the important work you do, which is why you will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years
• Cycle to work scheme and Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme

• Discounts – including Blue Light and NHS Discounts, mobile phones, gym memberships, cinema tickets, restaurants, holidays, and shopping.

  If you hold an appropriate teaching/assessing qualification £25, 276. If you do not hold an appropriate teaching/assessing qualification £23,590 during probation period until you have obtained the necessary qualification

Why Join Us as a Trainer?

As one of our trainers, you will not only be valued for your expertise, but also provided with opportunities to advance your professional skills.

We have high expectations of our trainers, but in return for your dedication and commitment, as a trainer at St John Ambulance, you will become an integral part of our mission to save lives through the delivery of high-quality first aid and mental health first aid training. You won’t just be teaching skills—you’ll be empowering people with the confidence to make a real difference in their communities, and to give every learner a positive and beneficial experience.

About St John Ambulance

This is a fantastic opportunity to join a dedicated team of over 1,550 employees and 33,000 volunteers, all working towards a common goal: saving lives through essential first aid services, training, and campaigning to put lifesaving skills at the heart of every community. As a charity with a long and illustrious history, we are proud of our past and excited about creating a healthier, safer, and more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling access to vital physical and mental health first aid. We empower people with the clinical skills and confidence to respond effectively in emergencies. From our ambulance response services to training and outreach programmes, we provide lifesaving support across the UK.

What sets us apart?

Career Development & Progression: We believe in investing in our trainers, to make them the best version of themselves. As part of our team, you’ll have the opportunity to achieve a recognised and respected Level 3 Award in Education and Training (AET). For the right candidate, we also offer progression opportunities and continuous professional development (CPD). Exceptional Onboarding Experience: From day one, you will undergo a comprehensive onboarding, training, and induction process, including full First Aid training and or Mental Health First Aid training, ensuring that you have the confidence and skills to lead your classes effectively from the start. Our learners journey is at the heart of everything that we do, so we will make sure that you are ready to provide the best training experience for everyone.

Opportunity to Teach a Variety of Courses: You won’t just be limited to standard first aid courses. As you progress, you’ll have the chance to deliver training in other key areas, including mental health first aid, community response programmes, and other essential lifesaving skills.

Support for Continuous Learning: We support and encourage continuous professional development (CPD). You'll have access to a wide range of opportunities to expand your knowledge and skills, allowing you to grow within the organisation and broaden your expertise.

About You

While we would prefer candidates with previous experience in training, teaching, or instruction, full training will be provided for the right candidate. It is important that you are the right type of person with the right characteristics, mind-set and attitude, to become a St John Ambulance Trainer.

If you’re passionate about making a difference and keen to share your skills with others, this role could be perfect for you. We’re looking for enthusiastic, approachable individuals with excellent communication and presentation skills, who are comfortable in front of an audience and who are motivated to deliver high-quality training to a wide range of learners. You will have examples from your background of your creativity, adaptability and willingness to look for ways to continually improve.

Please note that hybrid work is not available for trainers, as the role is largely in-person. While some courses may be delivered online, this is dependent on bookings, and trainers are generally expected to be on-site for the majority of their work. It is important that you have strong organisational and time management skills, and can be relied upon to be punctual at all times.

How to Apply

Please see the job description for more details (this can be viewed on our website or once you click apply).

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance is committed to increasing the diversity of our team and ensuring we reflect the communities we serve. Everyone is valued and supported to thrive within our organisation. We have several networks, including Multi-Culture, Disability and Accessibility, Pride, Family and Carers, and Women’s groups. We do not tolerate any form of discrimination and work to create an environment of mutual respect and belonging, where everyone can bring their whole selves to work.

St John Ambulance is committed to safeguarding and promoting safe recruitment practices. All successful applicants will undergo pre-employment checks, including DBS clearance, as part of the onboarding process, if applicable to the role.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Start date: ASAP- for new academic year

Key Responsibilities: 

1. Assessing learner skills and needs to establish starting points/baseline, with other TAP staff

2. Setting up and supporting learners in work placements to develop their skills and gain meaningful experience

3. Observing and evidencing the learner journey (keeping detailed records), monitoring learner progress (including target progress)

4. Liaising with families and team around the learner as required and to contribute to reviews- ensuring learners are working towards their outcomes and aspirations

5. Supporting employers and learners to work together effectively- suggesting and implementing reasonable adjustments

6. To work with Curriculum Manager/Team Leaders to support learners during class days, helping to create learning materials as needed.

7. To work with Curriculum Manager/Team Leaders to support learners with travel training, wellbeing support and signposting to extracurricular/socials and community events

8. Working alongside the Engagement Officer to find, source and maintain employer relationships

9. To support learners during social events, insight days and trips

Please see job description for further information 

Closing date: 5th September 2025

Ref 7135

When you join Save the Children UK as a Store Manager in Wandsworth, you'll be at the heart of a vibrant, high-energy community – leading an exceptional team of volunteers and bringing the magic of charity retail back to the high street. This is your opportunity to channel your people skills, leadership, and creativity to help deliver lasting change for millions of children around the world – including those hardest to reach.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. 

About the Role 

This exciting opportunity is based at one of our Mary's Living & Giving shops in Wandsworth, South London – a neighbourhood known for its vibrancy, creativity, and strong sense of community.

This bright and colourful shop is busy all week and thrives especially during weekends, thanks to its high footfall and strong local support. You'll work alongside a diverse and committed team of 40 volunteers, leading them to achieve retail excellence while driving the shop's mission forward.

As a Store Manager, you will:

• Lead and inspire a high-performing volunteer team
• Build local connections and partnerships
• Deliver commercial success and hit income targets
• Recruit and train new volunteers
• Ensure the shop is always welcoming, engaging and community-focused 

About You

You are someone who thrives in a busy, customer-facing environment and leads with positivity and purpose. You understand the value of community and the impact of retail done differently.

You'll bring:

• Experience leading and motivating a team, ideally in a retail or hospitality setting
• A steady, solution-focused mindset, even when under pressure
• The ability to create an inclusive and engaging experience for volunteers and customers
• A passion for sustainable fashion, ethical retail, and making a real difference

To learn more about the position, please review the How Our Shops Operate and Job Description in the attached Documents.

Ways of Working: This role will be based on-site in the Wandsworth (London) shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

At Target Housing we are dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. Over the past 30 years we have shown that stable accommodation and support can help transform lives and empower people to achieve independence. We have grown from small beginnings to become a complex charitable company and Registered Provider, owning over 160 properties and leasing many more.

We’re looking for a strategic, values led leader to oversee the operational delivery of our Asylum Accommodation and Support Service across South Yorkshire, the Humber, Derby and Nottingham.

About the role:

This is a pivotal leadership role at the heart of our organisation’s mission to provide safe, dignified and compassionate housing for asylum seekers across South Yorkshire, the Humber, Derby and Nottingham.

As Head of Operations (Asylum Services), you will lead the strategic delivery and performance of our Asylum Accommodation and Support Contract (AASC), one of our most significant and impactful services. You’ll oversee multiple service delivery sites and ensure that our work consistently meets high standards for compliance, safeguarding, quality and value.

You will be the senior point of contact for key external stakeholders, including national providers, Home Office representatives, commissioners and regulatory bodies. Internally, you’ll line-manage a team of Service Managers, supporting them to lead high-performing, resilient teams across multiple locations.

The role gives you the space to focus on strategic impact rather than daily logistics. With operational delivery managed by your Service Manager colleagues, your focus will be on driving quality, stakeholder engagement, continuous improvement, and shaping the future of asylum support services in the region.

You’ll also play an active role in the Senior Leadership Team, working closely with the CEO to inform organisational strategy and develop new services that align with our values and respond to emerging needs in the communities we serve.

This is a unique opportunity for someone who thrives in a purpose-led environment and wants to lead services that truly change lives.

This job is for you if you have...

• Senior leadership experience in housing, asylum, homelessness or public sector contracts
• Strong stakeholder engagement skills, including with commissioners and regulators
• Knowledge of safeguarding and housing support for vulnerable groups
• Experience managing dispersed teams and complex compliance environments
• A genuine passion for social justice and systemic change

What we offer you...

• 28 days’ holiday rising to 33 (plus bank holidays)
• Flexible working options (after onboarding)
• 4% employer matched pension contribution
• Westfield Health cover (optical, dental, mental health & more)
• Access to Lifetime Financial planning support
• Mileage reimbursement (45p per mile)
• A collaborative and purpose-led leadership culture

This role is subject to Enhanced DBS and CTC clearance, a full valid driving licence, access to a road worthy vehicle and two satisfactory reference checks.

How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.

Home-Start London is seeking a dynamic and driven Partnerships & Projects Coordinator to play a pivotal role in growing our impact across the capital. In this varied and rewarding role, you’ll work closely with our network of local Home-Starts, developing and managing partnerships and generating income to support and extend Home-Start services. Your work will directly help secure vital income and drive collaborative initiatives that ensure every child has the best possible start in life. If you’re a skilled relationship builder, confident fundraiser, and organised project manager with a passion for making a difference, we’d love to hear from you.

What you’ll do:

• Proactively seek out, develop and manage new partnerships, generating income to support and extend Home-Start services
• Support the Operations Coordinator to manage existing consortia projects, ensuring quality and meeting targets
• Deliver timely reporting for internal and external stakeholders
• Lead on planning and delivery of network events, showcasing Home-Start’s work and impact for children and families
• Regularly engage with local Home-Start teams, from co-designing new projects to providing training and support with local fundraising efforts
• Work with HSL’s Communications Lead and local Home-Start teams to develop external communications that showcase Home-Start’s work, including content for website and socials
• Ensure compliance with partnership governance procedures, funding agreements, and internal policy
• Maintain accurate record keeping for all partnerships and projects
• Provide administrative support to the team, supporting efficient operations
• Manage volunteers as required, ensuring that they are happy, effective and well supported
• Any other duties that may be reasonably requested of the postholder

What we’re looking for:

• An excellent relationship builder, skilled fundraiser and strong project manager
• Confidence in engaging and inspiring a diverse range of stakeholders  
• Strong written and verbal communication skills
• Strong administrative skills, including maintaining accurate records and supporting operational processes
• Proactive, solution-focused and adaptable, able to embrace new challenges and changing priorities effectively
• Passionate about Home-Start’s mission to ensure every child has the best start in life
• Confident in using MS Office, including Excel
• Commitment to, and understanding of, safeguarding, equal opportunities and maintaining confidentiality
• An understanding of the small charity sector, including funding landscape (knowledge of and networks in London an advantage)
• Knowledge of /experience in early years and family support service

This job is home-based but will require regular travel in London.

Engagement Officer

We’re looking for an enthusiastic and motivated individual to join the Locality Impact directorate and focus on Engagement in their area.

Position: S11308 Engagement Officer

Location: Home-based East of England, specific focus Essex. However, extensive and frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £11,500 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 14 hours per week

Contract: This is a fixed-term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 31st August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: TBC

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Engagement Lead, the Engagement Officer will work with colleagues across the locality to deliver against engagement activity.

Key responsibilities will include:

· Planning, facilitation and evaluation of the online Stroke Information Programme

· Identifying, building and maintaining key relationships with key stakeholders.

· Developing and enabling peer support and self-sustaining stroke communities in the locality.

· Providing support and management to volunteers and people with Lived Experience.

· Supporting delivery of Engagement and Service projects in Essex.

About You

You will have experience/understanding of:

· Involvement and developing support using Co-Production.

· Community Development.

· Online Facilitation

· Recruiting, managing and developing volunteers.

· Working in partnership with other organisations, ideally in voluntary, health and social care.

· Supporting groups and developing networks.

This role requires extensive travel across a large geographical locality. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Community Engagement, Community Engagement Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title Director of Marketing and Communications

Reporting to Chief Executive

Working Hours 37.5 hour working week, 9:00 to 5:30 Monday to Friday to include some evening and weekend hours as required

Location Onsite at the Company office in Fitzrovia (currently 175/176 Tottenham Court Road) and surrounding local area as required to carry out the duties of the company. Flexibility for one day pw working from home.

Job Purpose

This role is a senior leadership team member and strategic lead for all corporate and consumer communications, member business engagement and marketing.

The relationship with our business community is essential to the success of The Fitzrovia Partnership (TFP) and the delivery of the organisation’s vision and it is a key part of our strategy to ensure that businesses are aware of us and the services and projects we deliver. As such you would be responsible for the delivery of member engagement.

You will lead the marketing and communications function and manage the Marcomms team, continually developing and implementing effective marketing and communications strategies clearly articulating TFP’s vision, aims, projects and services.

Finally, you will provide strategic oversight and development for:

· Member communication strategy including BID renewal communications

· Consumer communications and campaigns strategy

· Social, wellbeing, member event and training programmes

· All communications channels including newsletter, websites, social media

Key Duties and Responsibilities

Senior Leadership

· To play a role together with the CEO and the Director of Policy and Place in setting the overall vision of the organisation and ensuring delivery specifically in relation to the agreed business plan.

· Have a key role working closely with the Board and relevant sub-groups.

· To represent the organisation publicly as required, and step in for the CEO as required.

Member Engagement

· Driving, developing and ensuring implementation of the member engagement strategy.

· Ensuring effective account management contact with member businesses.

· Developing a detailed mid-term consultation and review.

• Overseeing market research and consultation such as surveys, customer questionnaires and focus groups to inform the development of plans, projects and services.

· Ensuring effective response management to enquiries from members (levy paying businesses) and stakeholders.

· Ensuring the company database is maintained as an accurate source of interactions with businesses and members, and is actively utilised to best effect.

· Ensure a programme of engagement is in place with the business community, charities and Not for Profit organisations to develop outreach projects including volunteer days and CSR activities for our business members.

Strategy and oversight

· Developing and ensuring implementation of an effective Marketing and Communications strategy aligned to business goals.

· Producing an Annual Marketing and Communications Plan to implement the strategy effectively communicating and supporting our vision, projects and services.

· Developing and ensuring implementation of communication, marketing and activity strategies to deliver the aspirations of new work streams.

· Continual building of insights from businesses on their specific needs and requirements.

· Advising the Senior Leadership Team on brand, campaigns and public engagement.

· Owning and developing key messages for all main programme streams.

· Owning the brand identities including their evolution and ensuring full brand guidelines are in place.  

Consumer Marketing

· Developing and ensuring implementation of an effective consumer communications strategy.

· Leading on development of collateral centring around the TFP website and social media.

· Oversight of consumer campaigns and ensuring effective evaluation and impact studies.

· Overall responsibility and accountability for the events programme including risk management governance.

· Experience of design and working with/commissioning designers.

Projects

· Developing, refreshing and ensuring implementation of project specific communications (new and existing).

· Providing creative input and Marcomms elements of new, placemaking and cultural projects.

· Identifying and securing brand-aligned sponsorships to enhance destination campaigns.

· Driving joint marketing with businesses, tourism and media partners.

· Structuring BID renewal communications based on insights gained throughout the BID term.

Communication and Marketing Channels and Collateral

· Ensuring production of high quality and effective collateral.

· Considering and where appropriate developing new communications channels.

· Ensuring TFP’s messaging is clear, effective, accurate and alive to different audiences and local and other sensitivities.

Team Leadership

· Leading and developing a high-performing, collaborative MarComms team

· Managing MarComms budgets, procurement, KPIs, forecasting and reporting to ensure best value and effective impact.

· To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required.

Sustainability Statement
The Fitzrovia Partnership is committed to sustainable urban development across environmental, social and economic priorities. Our work supports the UN Sustainable Development Goals, particularly those focused on climate action, health and wellbeing, inclusive economic growth, responsible consumption and sustainable cities. All roles contribute to this commitment, whether through direct project delivery, partnership working, day-to-day operations or procuring services. Staff and contractors are expected to support our ambition to be a responsible and sustainable organisation, helping to improve outcomes for Fitzrovia and its communities.

Person Specification

- Strong and proven experience of developing, shaping and ensuring implementation of marketing and communications strategies.

- Experience in corporate and consumer marketing and communications.

- Comprehensive knowledge and understanding of marketing and communication techniques and strategies, positioning and implementation of brand management identities.

- Degree-level or professional equivalent qualification in Marketing and/or Communications.

- Confident interpersonal and communication skills for face to face and remote interactions.

- Staff management and development experience gained first-hand.

- Evidence of leadership presence and contribution to an organisation.

- Exceptional personal planning, project management and organisational skills.

- Adept at independent working taking accountability for own and team’s workload and timely deliverables of work, along with the flexibility to adapt to change.

- Ability to communicate and work cohesively and collaboratively with a wider team and colleagues.

- A flexible approach, professional outlook and positive attitude is essential.

- Proficient in canva, media databases, CRM systems, social media management dashboards, web CMS.

- Ability themselves and to instill in others to work to tight deadlines whilst caring to ensure a high standard of work quality.

- Confident in managing stakeholders, suppliers and cross-functional teams.

How to apply

Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.

Closing date: August 31st 2025 at 12:00hrs

If this sound likes the opportunity for you, please apply now. If you would like the opportunity to talk to our CEO ahead of applying please email us.

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.

Online Product Lister

Full time, 35 hours a week

Fixed Term, 12 months

£23,146.24 a year

Salford, Manchester, M50 1BX.

Job description

The Online Product Lister (Known internally as eCommerce Online Sales Executive) plays a vital role in generating income for Scope to support disabled people and their families. A key part of this role is listing a variety of donated items for sale on Scope’s online selling channels.

Full time, 35 hours a week

Fixed Term, 12 months

Location: Scope’s Ecommerce Hub - Westlink Business Park, Salford, M50 1BX.

The hub operates from 8am - 8pm, Monday to Sunday.

Some evening, weekend and Bank Holiday working will be required in line with Ecommerce Hub operating hours.

The role

The Online Product Lister is responsible for completing high quality listings through accurate photography and detailed descriptions.  The role will involve listing a variety of different products including home and garden, clothing and seasonal cards and items.  Product market research and price checking are also key responsibilities of this role.

About you

You will have:

· Good communication skills, including the ability to write copy and create high quality listings.

· The ability to research products online and work to daily targets.

· The role requires continuous manual handling of stock in volume, daily. It will require a reasonable level of fitness and exertion, including carrying stock on a regular basis.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Closing date for applications: 11:59pm GMT, Tuesday 9 September 2025.

METRO is an equality, diversity and inclusion charity that runs health, community and youth services across London and the south-east. The charity started in 1984 as the Greenwich Lesbian and Gay Centre. Today METRO runs health and wellbeing services, supporting people experiencing issues around sexuality, gender, equality, diversity or identity.

The Head of Fundraising & Communications is a new role at METRO. The successful candidate will be responsible for leading METRO Charity’s fundraising efforts and overseeing the charity’s strategic communications, driving growth through individual giving, legacies, corporate partnerships, community fundraising, and trusts and foundations. This role also encompasses enhancing METRO’s public profile and engagement strategies in alignment with the organisation’s values and goals.

The Head of Fundraising & Communications will oversee the development and implementation of comprehensive fundraising strategies, and provide oversight of the organisation’s overall communications and engagement with key stakeholders, ensuring alignment with income generation objectives. This role will ensure that fundraising initiatives are effectively integrated with the charity’s strategic communications to develop and engage a strong supporter base.