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The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.
The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.
This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.
This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.
Key Responsibilities
Strategy & Service Direction
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Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.
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Shape the future service model, including workforce planning, channel strategy, automation and technology.
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Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.
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Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.
Service Performance
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Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.
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Own and deliver KPIs, SLAs, performance dashboards and quality standards.
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Ensure effective processes, incident response, risk management and signposting and referral pathways.
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Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.
People, Culture and Capability
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Lead the team members across functions such as supervisors, case support, QA and training
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Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.
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Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.
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Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.
Quality, Compliance and Risk
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Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.
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Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.
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Oversee high-risk escalations, operational risk identification and mitigation.
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Ensure compliance with internal policies, such as data protection and cybersecurity.
Service Development
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Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.
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Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.
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Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.
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Drive innovation in digital service delivery and multi-channel support.
Partnerships, Impact and Growth
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Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.
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Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.
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Contribute to the expansion of the Helpline model into new geographies.
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Act as a senior ambassador for the service and organisation.
Internal Leadership and Collaboration
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Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.
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Contribute to organisational strategy, planning cycles, and Executive Team decision making.
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Lead or support cross-organisational projects where operational expertise is required.
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
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Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.
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Proven ability to scale a service, introduce new operational models and lead organisational change.
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Experience managing multi-layered teams (including volunteers), ideally across remote environments.
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Strong understanding of QA, safeguarding principles, operational risk, and compliance.
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Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.
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Exceptional people leadership, communication and stakeholder-management skills
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Experience improving processes, implementing new systems or delivering service innovation.
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High emotional intelligence with a calm, pragmatic approach to problem-solving.
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Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.
Desirable
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Understanding of cybercrime, cybersecurity, online harms or digital victimisation.
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Experience working in a charity or volunteer-powered environment.
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Experience delivering training, public speaking or representing an organisation externally.
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Experience with helpdesk systems, CRM, or telephony/triage systems
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Knowledge of trauma-informed practice.
What we offer
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Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.
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Pension scheme - 8% employer contribution to your workplace pension scheme
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Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.
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Remote working cost budget - an annual allowance to cover eligible remote working costs
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Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
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Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
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Professional development - access to ad-hoc training based on your role and professional growth interests
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Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.
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Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.
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Time off for learning - request time off to pursue training or development opportunities
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: South Wales Skylight to work hybrid in line with Crisis’ Hybrid Working Policy, with an expectation to work a minimum of one day a week from the Skylight more as per business requirements
Contract: Permanent
About the role
The Senior Policy and Public Affairs Wales role at Crisis is an exciting opportunity to make a big difference in our mission to end homelessness. Through collaborating with colleagues, our frontline services, our members with lived experience of homelessness, key partners, civil servants and Members of the Senedd, you will help to develop and push for impactful policy change in Wales.
With the next Senedd term fast approaching and new homelessness legislation expected, you will be joining the team at a critical time in our calls for bold action to end homelessness in Wales. The postholder will be passionate about achieving fairness and equity, advocating for others, and achieving social justice through policy change.
About you
· Excellent knowledge of national and local government structures across Wales, with a proven track record for effectively influencing policy
· Ability to communicate complex policy issues clearly and concisely to a range of audiences
· Dedication to seeking effective policy change to help end homelessness, valuing the importance of lived experience in policy development
· Ability to work both independently and as a member of a team, collaborating with colleagues and building a network across key partners
· Experienced in working in a busy environment, prioritising workloads and working to deadline
· While not essential for the role, the ability to speak Welsh is desirable
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 18th January 2026 23:59
Interview process: Competency-based interview and a written task
Interview date and location: Friday 6th February 2026 (in-person) at Crisis Skylight, South Wales, 163 St Helens Road, Swansea, SA1 4DQ
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help.
For more information about our work please visit
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To ensure that Scotty’s understands and demonstrates the impact of its work — through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness.
This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do.
The key responsibilities of this role are:
Impact Measurement
- Develop and maintain frameworks to measure the outcomes of all services and programmes.
- Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change.
- Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services.
- Design simple, automated reporting processes to reduce manual admin and improve data use.
Research & Insight
- Lead internal research projects using beneficiary data, surveys, and feedback loops.
- Scope and manage external research partnerships with academic institutions or sector bodies.
- Design and deliver surveys to beneficiaries and the wider bereaved military community
- Produce evidence to support service development, strategic decisions, influence national policy, and funding bids.
- Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services).
- Ensure that lived experience remains at the heart of the charity’s focus on understanding of the need.
Communication of Impact
- Create clear, accessible insight reports and data summaries for internal and external use
- Lead the delivery of the annual Impact Report (content, structure, coordination with teams).
- Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories.
- Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling.
Learning & Collaboration
- Act as the internal ‘voice of insight’ – bringing beneficiary perspective and data into key conversations.
- Contribute to team training on evaluation, feedback collection, and outcomes thinking.
- Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads.
Policy (Light Touch)
- Track key developments in bereavement, Armed Forces, and youth policy
- Produce brief summaries or ‘position snapshots’ where relevant to Scotty’s mission
- Build relationships with other research and impact professionals in the sector
The 30-day goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change.
- Reviewing research and data produced by the charity and related external research previously published.
- Understand the data structure and reporting capabilities of Salesforce.
- Understand existing commitments (e.g. funder report, impact reports etc).
- Taken ownership of our 2026 Community-wide survey (project will be handed over upon start).
The 60-day goals for this role are:
- Audit current data quality and gaps across the F-Team Programmes.
- Support the publishing of the 2025 Impact Report (NB this might have be published but let’s put it in for now).
- Scoped and invited members to join our first adult lived experience advisory group.
- Analysed and shared results of 2026 Community-wide survey.
- Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors.
- Identified 1-2 relevant conferences or forums for Scotty’s to present at.
The 90-day goals for this role are:
- Held at least 1 adult lived experience advisory group session.
- Created and shared the first quarterly Impact Review for internal use.
- Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year.
- Proposed an outline for the Annual Family Feedback Survey in September.
About You
Must-Have
Proven experience in research and/or impact evaluation, ideally in the charity or public sector
Strong skills in data collection, survey design, and analysis
Excellent written communication and reporting skills
Able to translate data into real-world insight
Nice-to-Have
Experience working with or around the Armed Forces community
Understanding of trauma-informed or bereavement support practices
Experience producing Impact Reports or funding insight packs
Familiarity with Salesforce or CRM data tools
Some knowledge of public policy or third sector trends
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.
Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Finance Officer (12-month maternity cover)
Location: Hybrid/remote working (at least 2 days per week based in our Central London office, however we want to get the best from you, so we are open to discussion).
Contract: Fixed term contract
Duration: 12 months, 35hrs p/wk.
Peace Direct does not currently hold a sponsorship license and therefore if you do not have the right to work in the UK, we cannot accept your application.
Note: We prefer non-AI applications.
Who we are
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.
The Role
Working with a committed and talented team, the Finance Officer is responsible for:
- Recording transactions in our accounting software (Iplicit) and keeping financial records accurate and up to date
- Preparing payments and liaising with banks and payment platforms
- Supporting month-end reporting, reconciliations, and management accounts
- Assisting with annual audit preparation
- Working closely with colleagues across Peace Direct to ensure grants and programmes are well supported
About You: We’re looking for someone who is:
- Educated to A level and/or working towards a relevant accounting qualification
- Enthusiastic about finance and accounting
- Has good attention to detail
- Accurate, organised, and systematic in their approach
- Able to meet deadlines and keep finance systems up to date
In short, we’re looking for someone who can hit the ground running, bring their prior experience to the table, and thrive with minimal supervision.
We will coordinate with the Finance Officer Cover for a handover to ensure a smooth transition between the outgoing and incoming Finance Officers.
Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.
How to Apply
Please send your CV and a cover letter detailing relevant experience and why you are interested in the role via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.
We also offer candidates the choice of submitting a video clip, ie. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.
For the video cover letter, the following should guide your speaking points. Switch the camera off and state the following:
- Your name
- The job you are applying for;
- Describe your overall skills and abilities (as they relate to the post being advertised);
- A brief description of your work experience (in relation to the post being advertised);
- What makes you qualified for the new position;
- Any additional details that help introduce yourself
You should choose either a written cover letter or a video cover letter, but we request that you please do NOT submit both.
Closing deadline for CV and cover letter is 11:30pm on Sunday 11th January 2026.
Shortlisted candidates will be asked to complete a short supplementary information form.
Interviews will be held online during the week of 19th January 2026. Shortlisted candidates will be informed should a second interview stage be necessary.
Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).
We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.
Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter
Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.
The client requests no contact from agencies or media sales.
Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Occupational Requirement: Female, practising Christian
Closing Date: 23rd December
Start Date: Early February (notice periods considered)
Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.
We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.
About the Role
- This is a leadership role with both operational and strategic responsibility. You will:
- Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
- Lead the delivery of trauma-informed, strengths-based, person-centred support
- Develop strong partnership networks across local authorities, charities, housing providers and churches
- Shape the future of Keychange’s women’s homelessness strategy across Surrey
- Represent Keychange externally and explore opportunities for future service growth
At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.
Who We’re Looking For
You will bring:
- Substantial experience supporting or managing services for vulnerable individuals
- A strong understanding of trauma, safeguarding, risk and recovery-based practice
- Proven ability to build partnerships and influence across multiple stakeholders
- Excellent communication and leadership skills
- Confidence engaging with churches and Christian networks across traditions
- A values-led approach aligned with Keychange’s Christian ethos
Desirable experience includes:
- Managing accommodation-based services
- Existing Church partnerships across Surrey
Occupational Requirements
This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development.
What We Offer
- Salary of £37,000 – £41,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A supportive, faith-centered, values-driven culture
For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience.
Recruitment Timeline
- Application deadline: 23rd December 2025
- First stage interviews (remote): First week January 2025
- Final interviews (in person): Mid-January 2026
- Start date: Early February 2026
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Green Finance Manager
Salary: up to £50,000 per annum
Location: Newark - Home working with office facilities available in Newark, Nottinghamshire. Some UK travel is likely.
Office opening days are Tuesdays to Thursdays.
Full time (35 hours per week)
Permanent contract
Closing date for applications: 11 January 2026
First interview: : 22 January 2026
Second interview: 30 January 2026
About Us
The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.
Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.
The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities
About You
Are you passionate about harnessing green finance to power nature’s recovery?
We’re looking for an ambitious Green Finance Manager to help shape the future of nature markets in the UK and deliver real impact for people and wildlife.
In this exciting national role, you’ll use your expertise in green finance and nature markets to influence The Wildlife Trusts’ Green Finance Strategy. You’ll lead research into established and emerging markets—such as biodiversity net gain, voluntary carbon, natural flood management, and other nature recovery enterprises—providing insight that shapes our evolving strategy.
You’ll coordinate innovative nature market products developed by local Wildlife Trusts, connecting them with buyers seeking high-integrity solutions. Drawing on your commercial background and strong negotiation skills, you’ll develop and deliver national framework agreements, and unlock opportunities for nature-positive investment.
As a national thought leader, you’ll represent The Wildlife Trusts across conservation, business, and finance sectors—championing green finance and influencing the future of nature markets in the UK.
The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in iversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive.
We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.
RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
At RSWT, we are committed to creating a safe environment where discrimination, bullying, and harassment are not tolerated. We expect everyone to uphold, respect, and support our zero-tolerance policy
Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.
Overview
We have an exciting opportunity to drive ARMA’s engagement with political and health sector stakeholders and lead our communications. Working closely with the CEO, you'll help raise the profile of the Alliance, influence policy outcomes, and support members to collaborate to effect change.
Over 20 million people live with musculoskeletal (MSK) conditions in the UK.
ARMA brings together patient charities, professional bodies, research organisations and industry partners to work together for better MSK treatment, care and support.
You can help us to make MSK health a higher national priority and thereby improve the lives of millions of people. You can also make a wide ranging contribution to us developing as a charity and Alliance. This role will offer lots of opportunity for personal and professional development.
Key responsibilities
· Develop and implement ARMA's influencing and political engagement plans.
· Build relationships with key stakeholders, including politicians, government departments, and advisers.
· Monitor research, policy and legislative developments affecting MSK health.
· Draft briefings, consultation responses, letters, and parliamentary correspondence.
· Represent ARMA at meetings, roundtables, and political events.
· Chair and manage meetings and webinars comprising the policy and communications leads of member organisations.
· Lead and co-ordinate the annual Bone and Joint Week campaign activity and the combined efforts of member organisations.
· Develop and manage campaigns and external communications that promote the work of ARMA and our members, including social media channels, our monthly newsletter and website.
· Assist the CEO in policy and public affairs work and support the wider delivery of our strategy and operational plan, as required.
About you
We're looking for someone who brings:
· Experience working in a public affairs, parliamentary, or policy role either in-house, in an agency, or in a political setting.
· Excellent political awareness and understanding of UK policymaking.
· First rate written and verbal communication skills.
· A proactive and collaborative approach, with the ability to build relationships at all levels.
· An interest in health policy.
· Alignment with our vision and values.
This is a fantastic opportunity to join a respected and important charity at the heart of a growing Alliance of organisations. You'll have autonomy, visibility, and the chance to make a meaningful impact whilst working with high profile members and stakeholders.
For more details download the job pack.
Please submit your CV. Your covering letter must be no more than 400 words long.
Please apply early, we may close the vacancy once we receive a sufficient number of strong applications.
Better MSK health for everyone.
The client requests no contact from agencies or media sales.
As Neighbourhood - Senior Organiser at Pembroke House you will be someone who is highly skilled and experienced at bringing together diverse groups of people to take collective action on local issues.
You’ll have the ability to blend organising and community-building strategies, knowing that we can’t build power without building community and that community is often built through a common cause.
You’ll be excited to bring your organising and facilitation skills to our existing community programmes, including the Walworth Living Room - a new ‘third space’ for the community, as well as playing a crucial role in developing new partnerships and future areas of our work.
If this job is done well, residents will be growing their skills and capacity to collaborate, groups will be building momentum, and beginning to take action to effect change in the neighbourhood. Pembroke House’s role and approach to supporting neighbourhood change will be further clarified, codified and evidenced.
Person Specification
You’ll be an energetic person who thrives on making new connections and can inspire others to take action. As an experienced facilitator you will be confident facilitating groups and at ease with designing and adapting formal and informal training sessions appropriate to the context.
Your experience MUST include facilitating groups who don’t already hold a common and agreed set of values. So while academic or activist settings may form a significant part of your experience, it is essential to have worked in a mixed community or neighbourhood setting, where you regularly encountered and brought together a range of contrasting viewpoints, which included views substantially different to your own.
A knowledge of community organising methodology (see for example Act Build Change or Citizen’s UK) is useful, but there may also be other approaches or experiences that you could draw on for this role. You will be curious and keen to learn about the history of community organising and community development at Pembroke House, and keen to build on and contribute to the development of that work.
Pembroke House
Pembroke House is a centre for social action and residential community in Walworth, South-East London.
We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Concerned about growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities.
For 140 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.
Responsible to: Director of Partnerships
Location: Pembroke House, 80 Tatum Street, SE171QR, the Walworth Living Room, All Saints Hall, Surrey Square, SE172JU, and surrounding areas in Walworth.
As we are a neighbourhood based organisation we believe it is essential to our work that staff are present in one of our sites in Walworth as much as possible. This role is in person and not suitable for remote or hybrid working.
Job Information Event -Friday 12th December 2025 11.00 - 12.00. Signup required (see website)
Application Deadline: 9am Monday 5th January 2026
Short interview calls: Week of 5th January 2026: A brief online call to clarify your relevant experience.
In person interview: Tuesday 13th/Wed 14th January 2026: Full interview with two members of our team
Final round: Trial session at Walworth Living Room, Friday 16th January 2026
Hours of Work: Full time 35 hrs per week, with some evening and weekends (taken off as TOIL).
Salary: £38,353 - £40,381
Annual Holiday Leave: 28 days paid annual leave per annum (pro rata), plus the standard Bank and Public Holidays and three discretionary days between Christmas and New Year.
Located in the heart of Walworth, we strive to empower communities and individuals to create a neighbourhood where everyone can flourish.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a rewarding and varied role combining direct family support with the organisation and delivery of family support activities and events.
You will be a consistent point of contact for families navigating life after a childhood cancer diagnosis, building relationships, coordinating tailored support, and helping families thrive emotionally and socially.
Alongside your casework, you’ll plan, deliver, and review a high-quality weekly events and activities programme, ensuring every session and event is engaging, inclusive, and aligned with family needs and organisational priorities.
You will play a key role in supporting The Joshua Tree’s family experience, balancing compassionate, hands-on support with proactive coordination, creativity, and operational excellence.
The client requests no contact from agencies or media sales.
Job Details
Employment Type: Part-time, Permanent (18.45 hours per week / 2.5 days)
Location: Centrala CIC, Birmingham
Salary: £25,000 to £28,000per annum (FTE)
Start Date: January 2025
About the Role
Are you passionate about building meaningful relationships within diverse communities?
Do you have experience working with minoritised and marginalised groups, especially migrants?
Are you empathetic, creative, and motivated to help people connect, participate, and make a difference locally?
If so, we have an excellent opportunity for you to join Centrala.
We are seeking a dedicated and dynamic Community Inclusion Officer to support the delivery of our Migration Programme. The role involves building strong, trusting relationships with migrant communities, uncovering what matters to people, and helping them connect, participate, and influence positive change.
You’ll work closely with the Migration Programme Manager to shape, deliver, and grow initiatives that engage and support Central and Eastern European (CEE) and other underrepresented migrant communities across Birmingham and nationally.
Your work will involve delivering existing and developing new projects that empower communities and promote inclusion. By co-creating events, support structures, and opportunities for collaboration, you’ll help foster resilience, amplify migrant voices, and influence local narratives, civic life, and policy.
This is a unique opportunity to work at the intersection of culture, community, and social impact — with relationships and creativity at its heart.
Our Key Goals
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Migrant communities have more influence over the changes in their local area.
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Migrants are included in decision-making processes and service delivery.
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Migrants are actively involved in developing place-based community assets and projects.
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A more diverse range of local people work together to improve their communities.
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Relationships and collaboration between local stakeholders are strengthened.
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People feel proud of their local area and hopeful for the future.
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Stories about migration and migrant communities are more inclusive and welcoming.
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People are better informed about opportunities and local assets.
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New migrants can navigate life more easily, leading to positive adaptation and integration.
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Public perceptions of migrants become more positive.
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Migrant voices are represented and included in policy, development, and planning.
Key Responsibilities
1. Community Engagement & Relationship Building
Main Responsibilities:
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Conduct outreach and engagement with CEE and new migrant communities to build stronger, more representative participation.
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Support the development of new community initiatives to encourage collaboration and leadership.
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Ensure migrants—especially those from marginalised groups such as LGBTQ+ people, disabled people, and those experiencing mental health challenges—are included and heard.
Key Tasks:
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Hold regular one-to-one meetings to understand people’s concerns, hopes, and ambitions.
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Identify and support active community members to develop confidence, participation, and leadership skills.
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Support community groups to connect, collaborate, and take part in shared projects.
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Amplify migrant voices in public conversations and forums.
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Create and deliver communications plans (including social media) to connect and inspire active citizens.
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Support and encourage local initiatives, events, and community projects.
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Deliver workshops, meetings, panel discussions, and cultural celebrations.
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Organise both online and in-person events to strengthen community ties.
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Maintain an active network of community contacts and ensure efficient communication.
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Lead local communications, including newsletters and online content.
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Contribute to research, evaluation, and partnership-building efforts.
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Support the training and development of migrant leaders, volunteers, and peer workers.
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Represent Centrala’s migration work in external meetings and forums.
2. Project Delivery and Coordination
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Plan, schedule, and manage activities using tools such as Asana.
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Ensure events and activities are delivered within budget and on time.
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Evaluate project effectiveness and incorporate lessons learned.
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Support the development of impactful local activities, events, and community-led initiatives.
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Identify opportunities to collaborate with external organisations and campaigns.
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Monitor migration policy developments and identify key issues for community response.
3. Monitoring, Evaluation & Reporting
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Prepare and monitor evaluations of projects and activities.
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Assist in compiling reports for funders and stakeholders.
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Support data collection and maintain accurate financial records.
4. Fundraising & Financial Oversight
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Contribute to Centrala’s fundraising initiatives.
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Support the development and management of project budgets.
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Ensure timely collection of data and maintain financial accountability.
5. Training, Development & Organisational Learning
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Take responsibility for personal development and wellbeing.
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Reflect on and improve your engagement practice.
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Share learning and contribute to team growth.
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Produce reports and follow Centrala’s procedures to a high standard.
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Participate in Centrala and sector training related to community engagement, inclusion, and migration.
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Stay informed about migration sector developments, legal changes, and research.
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Adopt a continuous learning approach to community engagement and development.
Person Specification
Essential Skills, Knowledge & Experience
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Lived experience of migration.
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Minimum of 3 years’ experience in a similar role.
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Proven success building relationships with diverse communities, especially CEE and new migrant groups.
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Strong understanding of equality, diversity, and inclusion principles.
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Ability to work independently with excellent time management and prioritisation skills.
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Strong communication skills—both written and verbal.
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Experience managing conflict and challenging situations.
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Budget management experience.
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Proficiency with Microsoft Office, Google Drive, Asana, Canva, and social media.
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Experience working with marginalised groups and providing outreach or signposting support.
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Creative approach to community engagement and programme delivery.
Personal Qualities
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A natural people-person who enjoys connecting with others.
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Enthusiastic and passionate, with a practical approach to getting things done.
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Able to work independently and collaboratively as part of a small team.
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Motivational, empathetic, and community-focused
Additional Information
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This role involves regular evening and weekend work.
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An Enhanced DBS check is required.
Values and Beliefs Underpinning Our Work
Our work at Centrala is grounded in values that reflect who we are and guide everything we do. These principles shape how we deliver our mission, build partnerships, and create a working culture rooted in respect and purpose.
We are committed to social integration, bringing together diverse audiences through
art, dialogue, and shared cultural experiences. We believe in fostering understanding and connection, celebrating the richness of all communities, and ensuring their cultures and heritage are valued and visible within British society.
Our working culture, shaped by our staff, volunteers, trustees, artists, partners, and
community network, draws on these core values:
• Equality & Diversity — We see these as essential for coexistence, recognising that
diversity enriches us all.
• Inclusion — We strive to prevent isolation or marginalisation, ensuring individuals feel welcome and valued.
• Collaboration — We build together, sharing agency, responsibility, and ownership across our community.
• Communication — Clear, respectful, and honest dialogue is central to all our relationships.
• Integration — We celebrate the cultural and social contributions of all communities
within British society.
• We uphold fairness, equity, transparency, and accountability in all our work, ensuring that every individual involved with Centrala — no matter their background, age, gender,belief, or role — can participate fully, safely, and with dignity.
The client requests no contact from agencies or media sales.
Development Manager - Major Gifts
Location: Kingston upon Thames (Hybrid working - minimum 2-3 days on campus)
Salary: £45,025 per annum
Contract: Full-time, Permanent
Closing Date: midday Friday 16 January 2026
Interviews in person: TBC 28 or 29 Jan 2026
Help to shape the future of philanthropy and alumni engagement at Kingston University.
Kingston University is an incredible place to work. For over 125 years, we've been shaping student futures through academic excellence and forward-thinking teaching. Our recent TEF Gold rating reflects our commitment to delivering outstanding education and research. Through our ambitious Town House Strategy, we're embedding a progressive new model of education and driving innovation through partnerships with businesses, communities, and organisations.
The Development, Alumni Relations and Engagement (DARE) team plays a vital role in delivering these ambitions. With a global alumni community of over 270,000, we foster meaningful relationships that drive philanthropic support, unlock partnerships, and enhance the University's reputation and reach.
The Role
As Development Manager - Major Gifts, you will be a senior member of the DARE team, responsible for generating philanthropic income to meet ambitious annual targets. Reporting to the Head of Major Gifts, you will:
- Manage a portfolio of high-value donors (individuals, trusts & foundations, corporates), personally soliciting gifts of £10,000+.
- Support the pipeline of mid-level prospects and help develop ultra-high-net-worth individuals for transformative gifts.
- Deliver against KPIs and income targets, contributing to our goal of growing major giving from £450,000 annually to £1 million within three years.
- Build strong relationships with senior stakeholders and academic leaders, producing compelling proposals and leading donor engagement.
This is a dynamic, outward-facing role requiring excellent relationship-building skills, strategic thinking, and a passion for the impact of fundraising in higher education.
About You
You will be an experienced and driven fundraiser with:
- A proven track record of securing and stewarding four-figure and above gifts.
- Strong influencing and communication skills, with confidence engaging high-profile individuals.
- Experience managing a varied portfolio and achieving ambitious KPIs.
- A collaborative approach and the ability to work across a complex organisation.
Experience in higher education or the charity sector is desirable, but not essential.
Why Join Us?
- Hybrid working (minimum 2-3 days on campus).
- A supportive, ambitious team committed to innovation and impact.
- The opportunity to make a lasting difference to students and the University community.
We welcome applications from candidates of all backgrounds and are committed to building an inclusive environment where everyone can thrive.
Apply now and bring your expertise, passion, and authentic self to Kingston University.
Please share a copy of your profile or CV with Philippa at Charity People as the first step.
Benefits include:
* Generous holiday entitlement of 35 days (from entry at all levels), in addition to bank holidays
* Three 'meeting free' weeks each year to create space for reflection and time to plan for the period ahead
* Flexible working - we can consider and accommodate various work patterns
* Family-friendly policies that support the needs of our employees
* Exceptional professional development opportunities
Key Details
- Location: Kingston upon Thames (Hybrid working, 2-3 days/week on campus)
- Closing Date: midday on Friday 16 Jan
- Interview Date: in person provisionally 28 or 29 Jan
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Context
CAP's mission is to end UK poverty by equipping churches to reach their communities. We exist to empower and serve churches through exceptional partnerships, delivering impactful debt advice and coaching services. Providing accessible, community-rooted support to those facing financial and social challenges across the UK. Our approach is centred on empowering individuals, providing holistic support to achieve financial resilience through expert debt advice and tailored coaching products. This approach goes far beyond financial stability, creating lasting personal and relational transformation and contributing to a society where all can flourish. We are committed to fostering strong relationships with our church partners, ensuring a collaborative and effective service that continually improves to meet the evolving needs of local communities.
Purpose
The National Leader Wales role is a pioneering leadership role. We expect the role to make contacts across the Christian community in Wales, linking local congregations, denominations and movements with the mission of CAP. Our aim is to significantly increase the number of churches that we partner with so that more Welsh people are helped with their journey out of poverty and are introduced to the person of Jesus. The Church is the focus of CAP's vision and, as such, we place great importance on how we interact with, equip and support them. This role will help ensure that we fulfil our vision to see Transformed Lives, Thriving Churches and an end to UK poverty. An understanding of the church context of Wales, and a dynamic ability to build relationships that lead to partnerships that help outwork our vision is vital. In time, we also expect the role to develop relationships with Government, statutory bodies and the third sector, and to develop partnership opportunities there as they arise. We are looking for a proactive, resilient, innovative leader to grasp this challenge.
The National Leader Wales role also exists to serve our partner churches through excellent support of our existing church partners. They will work with the Head of Devolved Nations to create a Welsh National Plan (in the context of CAP's overall aims and objectives) and lead on the national strategy to deliver that plan. They will ensure a strong sense of national identity and unity, with strong relationships between CAP's Devolved Nations Hub Team and local centres throughout Wales.
Collaborative working across the organisation will be key to ensuring a consistent approach to how we serve The Church and our clients through excellent products and services. Working across CAP will also be essential to ensure that other directorates are engaging with partner churches in a way that inspires and equips them.
Reports to: Head of Devolved Nations
Passion
As National Leader Wales you'd lead our work in Wales with passion and skill, inspiring and equipping our local CAP workers and church leaders to bring CAP's vision to life within their communities. We'll strive for excellence together, always with compassion, relational warmth, and professional integrity. You'll be a vital listener, truly understanding the needs of our church partners and clients in your nation, and representing their voices internally. Simultaneously, you'll uphold CAP's policies with gravitas and clarity, ensuring our partners are supported in delivering essential services like debt advice and safeguarding.
This role will also hold the responsibility of representing CAP with credibility and influence to national industry and government stakeholders and denominational leaders, fostering valuable partnerships. This is a key area of responsibility as strengthening our relationships with the wider faith community, statutory and voluntary sector is vital to growing our work in Wales.
Responsibilities
- The National Leader is responsible for creating a national development plan and collaborating with the Head of Devolved Nations to ensure plans are aligned with CAP's mission, built into wider CAP strategy and facilitating the delivery of impactful community services.
- The National Leader will engage with local congregations, denominations and Christian movements in Wales to link them with the mission of CAP.
- The National Leader will seek opportunities and partners to achieve a net growth of our church partnerships of debt centres and coaching services by 3 each year so that the Welsh network reaches a sustainable size.
- The National Leader will develop relationships and seek partnership opportunities with Government, Statutory bodies and the third sector.
- The National Leader is responsible for the management and development of existing church partnerships within Wales, supporting the existing network of 10 CAP centres/services.
- Lead the CAP team across Wales, inspiring and equipping CAP Local Workers and church leaders to bring CAP's vision to life within their communities, and linking them with our support hub teams, to deliver against CAP's goal 'To inspire and equip the UK Church to help people out of poverty and become followers of Jesus'.
Partnership & Representation
- Work with the Head of Devolved Nations to be the key CAP representative within Wales, engaging with churches, denominational leaders and movements, fostering valuable partnerships.
- Working with our Mission and Movement teams to engage with the wider Welsh network of churches, denominations and movements.
- Attend and speak at some of the centre launch talks and other appropriate opportunities to promote CAP within the nation.
- Work closely with the Partnership Development team to agree a national strategy for opening new centres/services, and to actively seek opportunities for the openings of new services, and to identify organic growth from existing partner churches.
- To seek a net growth of 3 services and centres annually.
- To engage with and to represent CAP on national bodies or to government departments in Wales (e.g. the Senedd).
- To be proactive in building strategic partnerships with Government, statutory and third sector bodies.
- Lead/ support relationships with organisations located within Wales (e.g. utility providers, council officials etc).
- In partnership with Mission and Movement and in line with our referrals strategy; build relationships and promote the work of CAP with referral agencies at a national level to increase the number of people seeking CAP's help
- Support and/or be the key spokesperson for CAP in regional/national media.
Leadership of services and Local CAP Workers
- Actively participate in cultivating and inspiring a thriving CAP culture across the Welsh network, empowering CAP Local teams through clear and compelling communication.
- Champion CAP's mission of evangelism and discipleship, ensuring its centrality in all CAP activities. Work with the Head of Mission, Evangelism & Discipleship and Head of Devolved Nations to develop the overall MED strategy for Wales.
- To provide excellent management of existing services within Wales; identifying areas to improve, creating and driving forward a strategy for excellence, supporting their centres with compassion, care and excellence.
- Maintain strong Church Partner relationships, ensuring contributions support our work and expand our reach.
- To own the delivery of strategies for the funding, recruitment, training, and ongoing development of future Welsh based CAP staff, fostering excellence and empowerment.
- To ensure consistent application of best practices and quality standards across local CAP workers in national services.
- To celebrate achievements and highlight success both within the nation and sharing with the wider CAP family.
- Leading our Welsh network to engage with all opportunities to connect into the central CAP organisation (e.g. events, attending conferences, supporting projects, PR and referral opportunities).
- To lead or assist on key CAP events in Wales, including, but not limited to, United conferences, national selection days and national team days, frontline revive days and hub/cluster events.
Quality & Compliance
- Ensure regulatory compliance for Debt Centres is adhered to and the quality of service delivered is maintained at a compliant level, in conjunction with the central compliance team.
- Ensure local CAP workers complete all annual regulatory compliance, including safeguarding declarations, audits, and any other legal or statutory requirements.
- Work alongside the Training teams to support the training of all new CAP service workers, including delivering training sessions for Equip training, webinars, and other required training annually.
Fundraising
- Collaborate with Mission and Movement and Head of Devolved nations to support national relationships with major donors to CAP.
- Play a central role in wider national funding opportunities linked to Service Performance and Delivery.
- Support the Mission and Movement department in delivering impactful supporter engagement initiatives, such as donor dinners, while fostering a culture of proactive fundraising engagement to support both church and costs central to CAP.
- Support with the seeking out of new localised funding opportunities to support the churches within the nation.
Collaborative working across CAP
- Build and nurture collaborative, respectful, and strong relationships with colleagues across all departments through internal networking.
- Empower teams to address challenges directly, fostering a culture of ownership.
Skills required
- A proven leader who can inspire, influence and deliver results
- A proven networker and influencer
- A driven leader with a desire for excellence
- A proven ability to collaborate with others and work effectively in a matrix organisation
- A strategic thinker
- Able to prioritise time, tasks and attention effectively
- A confident communicator who promotes CAP¿s culture and values at all times
- Ability to challenge poor performance
- Ability to understand/sympathise with a variety of Christian denominations and streams within the UK
- Respectful, personable and friendly with good people skills
- Excellent communication at all levels - able to cascade key information to line reports and teams
- Ability to develop strengths, skills and motivation in others to maximise performance
Experience:
Essential
- Minimum 3 years experience in a similar leadership role, managing teams to meet objectives, with a focus on service delivery
- Evidence and outworking of a deep love and passion for the church, and for tackling poverty and proclaiming Jesus
- Experience of leading a diverse team to meet key objectives or targets
- Proven ability to work on own initiative and lead diverse teams, including geographically dispersed ones
- Experience in collaborative and partnership working, both internally and externally, including church and industry stakeholders.
- Experience in training and developing effective individuals and teams, including managers
- Experience of having to meet deadlines or targets
- Experience of establishing a localised strategy
Desirable
- Experience of delivering and arranging training sessions
- Public speaking experience
- Experience of managing a remote/dispersed team
- Experience of of debt industry and knowledge of debt advice in UK
- Experience in at least one specialised area that impacts the role (e.g. complex clients, non-employee management, communications, process improvement, project management, fundraising, external relations)
Other:
The National Leader Wales will be expected to travel across Wales and to the wider UK to attend regular training, conferences and meetings.
Christian commitment:
- The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty¿s Statement of Faith and Core Values.
- Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP's Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
- A responsibility to ensure a safe environment in which CAP services can be delivered.
- Identifying children and adults where there may be safeguarding concerns.
- Following the CAP Safeguarding policy in addressing any concerns appropriately.
Other Responsibilities Include:
- Being willing to pray with staff and fully engaged with our Christ-centred culture.
- Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
- Attending annual CAP staff conferences.
- Completing all compulsory CAP training within given timescales.
- This role falls within the scope of the FCA's conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Culture:
- Clearly live out and embrace the cultural values of CAP.
- Clearly demonstrate a heart and passion for the charity.
- Sincere acceptance, understanding and practice of the Christian ethos and purpose of the Charity.
Measurable outputs:
Overall performance of the services within region to deliver all relevant KPIs, particularly:
- Completion of health audits across Wales.
- Agent sign-off targets achieved within Wales.
- Achieve agreed target numbers of people helped across services within Wales supported by role (e.g., annually increased households reached and individuals debt-free).
- Achieve target service retention levels across all services in Wales.
- Agreed partnership contributions received within a tolerance of 5%.
- Frontline participation in 'Moments' recording to target 80%.
- 75% conference attendance for relevant regional staff/partners.
- Staff and pulse survey engagement scores for their team to exceed 60%, with scores within agreed tolerances.
- Annual national plan to be in place and targets achieved in each year.
- All direct reports achieve agreed performance targets annually.
- National CAP staff training completion rates >90%.
- Retention rate of nationally based CAP staff >80%.
- Clear evidence of a thriving CAP culture across the Wales Network.
- Net annual growth of the Welsh network by 3 services annually.
- Evidence of strong relationships cultivated with church partners, government, and industry stakeholders within the nation.
- Measurable increase in strategic partnerships built with external organisations (e.g., utility providers, local government).
- Measurable contribution to fundraising efforts and supporter engagement initiatives within their nation (e.g., number of donor dinners facilitated, funds raised).
- Successful alignment with referrals strategy, resulting in increased numbers of people seeking help from CAP.
Educational requirements
- A level education as a minimum.
Under the 2010 Equality Act, schedule 9, we have a genuine occupational requirement for all employees and volunteers to be practising Christians.
Are you ready to lead a fundraising revolution for a children’s cancer charity?
KidsCan is a small, but mighty charity with big ambition: to fund vital research into childhood cancers and improve outcomes for children and families. Now part of North West Cancer Research, they’re entering an exciting new chapter – and they need an experienced and visionary fundraising leader to drive growth and maximise potential.
Salary: £40-45k
Location: Hybrid between home and Salford HQ (ideally 2 days per week onsite). Monthly team meeting to attend in Liverpool.
Benefits: 25 days holiday (+ Christmas closure), 5% employer pension contribution, private medical insurance, flexible life and family-friendly culture
Reports to: Chief Executive Officer, North West Cancer Research
About the organisation
North West Cancer Research is at the forefront of funding cutting-edge cancer research. With a proud regional heritage and a commitment to tackling cancer inequalities, they’ve recently welcomed KidsCan into the family. KidsCan will focus exclusively on childhood cancer research, offering donors and supporters a new and unique way to make a difference.
About the role
As Charity Manager, you’ll be the face and driving force behind KidsCan, leading a small but mighty team. This is more than your average fundraising role – it’s an opportunity to be involved in strategy setting, leadership and transformation.
In this brand-new role, you’ll:
- Develop and deliver a new fundraising strategy to grow income.
- Lead change management as KidsCan integrates into NWCR.
- Build strong relationships with donors, researchers and stakeholders.
- Oversee administration, volunteer engagement and brand development.
- Champion innovation and create compelling campaigns to inspire support.
This is a rare opportunity to shape the future of a charity – working both strategically and operationally – offering the chance to witness the direct impact of your work on research and patients.
About you
You’re already a confident, strategic thinker with a proven track record in fundraising.
We’ll be looking for you to showcase:
- Experience in the charity sector and target-based fundraising, ideally in corporate and community.
- Strong relationship-building skills and personal credibility.
- Ability to lead change and the capability to build something from the ground up.
- A team player, able to build trust and nurture internal relationships. Creativity, resilience and a “can-do” attitude.
Knowledge of medical research or health-related causes is desirable, but not essential. What matters most is your ability to connect with supporters authentically and grow an organisation from the ground up, with the unique opportunity to be backed by an established brand and existing structure.
To apply: All you need to do is send a copy of your CV or draft profile over to Priya Vencatasawmy as the first step. From there, we’ll be in touch with full application details if you have the skills and experience required.
Deadline: 9am on Thursday 18th December. However, please do get in touch ASAP if interested – we’ll never close early, but it would be great to ensure you have enough time to apply around the busy Christmas period.
Interviews will be held early January, after the festive season.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Head of Finance
Salary: £60,000 - £65,000 per annum WTE
Hours: 37 hours per week
Location: Farnham/Guildford, Surrey
Are you looking for a job where you can make a real difference? At Phyllis Tuckwell, we pride ourselves on offering exceptional care to our patients and their families and carers.
We are seeking an experienced and committed finance professional to step into a key leadership role as a valued team member retires.
You will lead our Finance Team, ensuring strong financial controls, accurate reporting, effective forecasting and budgeting, and full compliance with statutory requirements.
With responsibility for the financial ledger, management of accounts, annual accounts, and the continual strengthening of financial systems, you will play a crucial role in safeguarding the charity’s resources.
As a supportive manager, you will guide the team, build positive relationships across the organisation and uphold Phyllis Tuckwell’s values in all you do.
This is an excellent opportunity for the right person to develop their career and move into a position of real influence.
If you’re ready to bring your expertise to a respected, purpose-driven and much-loved organisation, we’d be delighted to hear from you
About You
A successful Head of Finance will be ACCA or CIMA qualified and have:
- Excellent financial and management accounting experience
- Knowledge of charity accounting including VAT & Charity SORP
- Proven experience of effectively leading, managing and motivating a team
- Excellent communication skills and interpersonal skills
For more details about the role and a full list of essential skills and experience, please refer to the job description and person specification document.
About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Finance Team are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about on our website.
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- Six weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- Development opportunities
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role or to arrange an informal visit please contact Mark Beale, Director of Finance and Business Development . If you are unable to apply on-line or have any questions about the recruitment process, contact HR.
Closing date for receipt of applications: 23rd January 2026
Interviews to be held Tuesday 3rd & Tuesday 10th February 2026
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
This post is subject to a Standard Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.
Assistant Shop Manager
Starting salary £22,932 a year (£12.60 an hour)
Ilkley LS29 9EE
Make a real difference to the lives of disabled people.
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career? If you answered yes to these then we have the perfect opportunity for you.
The role
Permanent - full time, 35 hours a week
Scope's Ilkley shop - 48 The Grove Promenade, Ilkley LS29 9EE
As Assistant Shop Manager at Scope's Ilkley shop you will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding.
You may also deputise and be responsible for running the shop when the shop manager is absent. We are looking for a great attitude and a willingness to learn.
About you
To be successful in this role, you will:
· Have proven experience in a retail or customer service environment.
· Be passionate about retail
· Be a dedicated team player and have the ability to motivate and lead the shop team and volunteers.
· Have a strong customer focus
· Have solid IT skills.
· You will have a good attention to detail and have a creative eye for shop displays.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So, some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· Flexible working (where we can)
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
To apply please visit our website via the link.
Please note that successful candidates will be subject to an enhanced DBS check.