Community support manager jobs in islington, cardiff
Job Title: Senior Communications Officer
Reports to: Communications Manager
Line reports: None
Contract terms: Full time
Salary: £39,629
Location: London-based, with hybrid working
The Royal College of Ophthalmologists is a membership organisation and the voice of the profession, with 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job purpose
Part of the Policy & Engagement department, the Senior Communications Officer is responsible for devising and supporting strategic communication initiatives that elevate the College’s visibility, advocate for the importance of sustainable ophthalmology services, spotlight our work and values, and promote membership. Working with colleagues, members and external partners, you will craft, execute and evaluate multichannel campaigns, secure profile-raising media coverage, and create engaging content for all our communications channels.
Main responsibilities
Strategic communication planning
- Plan, deliver and evaluate multichannel communications campaigns and plans – working with colleagues across the College to identify objectives, target audiences and key messaging.
- Contribute to developing and implementing communications strategies to increase the College’s profile, promote its work and the importance of ophthalmology, and support membership recruitment and retention.
Content development and management
- Contribute to developing, delivering and evaluating the performance of our content strategy and organisation-wide annual content plan.
- Work with all College departments to develop promotional materials, and to identify and gather content, stories and information for sharing across College media.
- Produce engaging, and accessible content for the College’s member magazine, social media accounts, website and e-newsletters.
- Copyedit, proofread and format publications, and manage the production of printed materials, including liaising with printers, designers, and other external suppliers.
- Help keep the College’s photo library up-to-date, and work with colleagues to commission photographs.
Media relations
- Identify new and nurture existing relationships with editors, journalists, commentators and producers, expanding and updating our contact list.
- Develop and implement a schedule of strategic media engagement, identifying new opportunities upon which the College should capitalise.
- Handle day-to-day proactive and reactive media relations, including acting as the first point of contact for media enquiries; writing and pitching comments, press releases, quotes, and op-eds; arranging interviews; and working with international, national and local media.
- Record, monitor and report on the College’s media activities, coverage and performance.
- Work with the Communications Manager to brief and commission training for College spokespeople.
- Work with colleagues to keep our media lines on priority policy issues up to date.
Digital communications
- Co-plan, produce and distribute targeted and segmented e-newsletters.
- Develop and implement a social media schedule that is aligned with organisational and departmental objectives, capitalises on external opportunities, reflects the latest trends and best practice, and delivers regular, timely and targeted posts.
- Manage the College’s social media channels day-to-day, producing topical and relevant content, and monitoring and responding to comments and messages.
- Support the Communications Manager in maintaining and managing the College website, including inputting to reviews and our ongoing redevelopment project and content audit.
- Support and train colleagues in using our content management system (CMS).
- Monitor and report on the College’s digital performance monthly.
Brand management
- Uphold the College’s brand identity and messaging across all materials and platforms.
- Help champion and ensure compliance with the College’s brand and style guidelines.
- Support the department in averting and handling communications crises as needed.
Other
- Undertake any other reasonable duties as required by the College
- Working outside normal hours and/or overnight stays may be necessary to support the delivery of key organisational events.
Inclusion and diversity statement
The College is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person specification
Knowledge, qualifications and experience
- Demonstrable expertise in strategic/corporate communications, with a professional qualification or evidence of learning in communications, public relations, journalism or marketing
- At least three years’ experience of working in a busy communications team, press office or newsroom
- Experience of devising, implementing and evaluating multichannel communications strategies and/or campaigns
- Experience of writing materials for a range of audiences, including blogs, magazine/news articles, newsletters, social media posts and website copy
- Experience of commissioning, editing, and proof-reading copy, ensuring adherence to brand and style guidelines
- Working knowledge of the media and experience of fielding enquiries, and developing briefings and press releases
- Experience of using CMS, website analytics, social media monitoring and scheduling tools, and e-newsletter software
- Knowledge of best practice and emerging trends in digital and social media
- Working knowledge of IT systems – including Microsoft Office, CRMs, and digital asset management tools
Skills and abilities
- Strong strategic planning, prioritisation and organisational skills
- Excellent communications and editorial skills, with an outstanding command of written English and an exceptional attention to detail
- Strong analytical skills to evaluate impact and identify opportunities for improvement
- Search engine optimisation writing and editing skills
- Strong interpersonal skills and an ability to build positive relationships with internal and external stakeholders, including the media
- Ability to generate new ideas, take initiative and problem solve
- Adaptability and an ability to work well under pressure and manage often conflicting demands within tight timeframes
Personal qualities (attributes)
- Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
- Commitment to own continuing professional development
- Demonstrates a positive ‘can do’ attitude
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits
- Hybrid working
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
- One day of paid leave to move house
- Enhanced parental leave
Planning for your future
- Employer pension contributions up to a maximum of 12%.
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Health cash plan
- Summer Fridays (staff can finish 90 minutes early from mid July to the end of August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
Please submit your CV (maximum two pages) and a covering letter (maximum one page).
The cover letter must explain what makes you suitable for the role. Please use the job description for reference.
Interviews will be held at our office in Euston, the week commencing 18 August 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 11 August 2025.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Regional Volunteer Team Lead
Location: Remote in South/South East England
Job Type: Fixed Term Contract (18 months) which may be extended
Full-time Salary: £33,000 + car
About the Role: We are seeking a dynamic individual to provide inspirational regional team leadership for this designated Region and their volunteers. In this role, you will drive the delivery of outstanding member benefits and sports/leisure events at a local level using local insight. You will lead your Region through a period of change and the role is expected to evolve with the exciting transformation work we are currently undertaking across the organisation. With this in mind, the current responsibilities listed below may change as the transformation work progresses.
Responsibilities:
- Support volunteers and colleagues to plan, create and deliver a local program of events aligned with CSSC's strategy, mission, vision, and values.
- Ensure adherence to operating processes, framework, and legislation.
- Collaborate with colleagues and volunteers to organise a variety of inclusive events and activities across the Region based on data driven insight, with the aim of attracting new and existing members to CSSC.
- Foster effective networking and collaboration across the team, champion best practice and seek out new ideas and ways of doing things.
- Attract, recruit and induct new volunteers to ensure excellent service provision for our members.
About You:
- Effective time and workload management skills.
- Resilient and flexible with the ability to work under pressure.
- Strong relationship building and management skills.
- Ability to work independently and collaboratively within a team.
- Personal drive and enthusiasm with a positive attitude and a desire to succeed.
- Committed to continuous improvement.
Key Skills & Experience: Essential
- Minimum of 3 years relevant volunteer or event management experience.
- Good working knowledge of MS Office including Word, Excel and Outlook.
- Effective written and verbal communication skills.
- Full UK driving license (travel required).
Desirable
- A relevant degree or professional qualification in volunteer/event management or community development (not essential but advantageous).
- Experience of building and working with high-performing teams.
- Working knowledge of CRM and digital Event Management Systems.
What We Offer:
- 24 ½ days annual leave + Bank Holidays.
- Free CSSC Membership.
- 90 minutes of wellbeing time per week.
- Flexible working arrangements.
- Excellent company pension schemes.
- Training and Development opportunities.
- Access to Employee Assistance Programme.
About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Homelessness Service in Windsor.
Sounds great, what will I be doing?
The main purpose of this role is to support rough sleepers on the RBWM housing pathway. The resettlement team help service users to maintain their tenancies and remove the risk of homelessness.
You will be responsible for developing, supporting and maintaining independent living skills and general wellbeing for 25 service users within the Support Service
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what
the team will be looking for
PLEASE NOTE YOU WILL NEED TO HAVE A CAR YOU CAN USE FOR WORK PURPOSES AND VALID DRIVING LICENCE
You should have a strong understanding of the issues faced by individuals at risk of homelessness and the skills to support them in maintaining their tenancies. You will have experience working with people with a range of mental health conditions, including dual diagnosis, and demonstrate the ability to communicate with empathy, dignity, and respect. A solid understanding of safeguarding and how to respond appropriately is essential.
Experience working with individuals who have experienced homelessness, rough sleeping, or temporary accommodation is required, particularly those with complex needs such as substance use, mental health issues, and offending histories. The candidate should be familiar with recovery principles and approaches, and committed to empowering service users to make informed choices and work toward independence.
You must be able to work both independently and as part of a team, including supporting the induction of peer staff and volunteers. An awareness of lone working and health and safety practices is important, alongside motivation to uphold professional standards and use management and peer support to maintain resilience. Good IT, literacy, and numeracy skills are essential, including proficiency in MS Word, Outlook, and email communication.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to
you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment
with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Leader to play a pivotal role in our Complex Needs Service in Kensington and Chelsea.
Sounds great, what will I be doing?
The ideal candidate will bring extensive experience working with African, Caribbean, and Arabic-speaking individuals with mental health support needs, with a strong understanding of their cultural perspectives and barriers to engagement. They will have a proven track record in implementing co-production models, gathering user feedback, and embedding this into culturally responsive service delivery. The candidate will demonstrate strong leadership in managing diverse teams, including all aspects of recruitment, supervision, performance management, and training. They will have experience delivering high-quality, compliant social care or day services, and championing best practices in equality and diversity.
Strong analytical and reporting skills are essential, along with the ability to assess and respond to mental health deterioration. The role requires sound knowledge of relevant legislation across housing, mental health, social care, health and safety,
and welfare benefits. Candidates must also be capable of managing services within budget, promoting the organisation externally, delivering presentations, and overseeing accurate data reporting and staff IT competencies.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The main purpose of this role is to lead, motivate, and support a team in delivering high-quality, person-centered, and culturally responsive support to African, Caribbean, and Arabic-speaking service users. The postholder will manage complex casework, build partnerships across agencies, and ensure services align with recovery-focused outcomes. They will oversee recruitment, training, supervision, and performance of staff and volunteers, while designing culturally appropriate interventions and user-led activities based on assessed needs. Central to the role is ensuring user involvement in service development, maintaining robust support planning processes, and delivering services that empower individuals towards greater independence.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to
you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment
with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
This is a new post and an exciting time to join The BRIT School team, following the rapid growth in our engagement with – and income from - Major Donors, through a programme that includes fundraising events at world-renown venues including Ronnie Scott’s.
Joining us now as Philanthropy Officer, you will be at the start of our efforts to build on this momentum, helping the School to realise ambitions as we launch our new Five Year Strategy.
We are looking for someone who has a passion for the ethos and ambition of The BRIT School. As a member of a focused and growing team, you’ll have the autonomy, responsibility and
freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.
We would welcome candidates who are looking to move into major donor fundraising from other fundraising backgrounds, or relevant sales environments; we're also open to people at the start of their fundraising career.
We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.
The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values.
We look forward to receiving your application, and we hope to meet you soon.
The client requests no contact from agencies or media sales.
Bid Writer
Location: Remote
Salary: £40,000 per annum
Working Hours: Full-time, 35 hours per week
Benefits: 30 days holiday (including bank holidays and Eid al Fitr and Eid al Adha).
Introduction
Join All Ways Network (AWN) and play a central role in empowering grassroots Muslim organisations across the UK by securing critical funding and expanding sector capacity.
Role Summary
As our Bid Writer, you will strategically lead AWN’s fundraising support to grassroots primarily Muslim-led organisations. You will help shape the service and act as the primary advisor on grant funding, deliver high-quality bids, and build AWN’s capacity to increase the flow of resources into underserved communities. This is a chance to directly contribute to lasting social change for underrepresented Muslim communities in the UK.
Key Responsibilities
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Lead and support bid writing for grassroots organisations aligned with AWN’s priorities.
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Write grant applications directly on behalf of multiple small grassroots organisations, ensuring proposals are tailored to each funder's priorities and the unique strengths of each group.
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Design and deliver training sessions, webinars, and 1-to-1 support on grant writing.
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Build strategic relationships with funders, local councils, and second-tier organisations.
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Promote AWN’s funding support services across networks and platforms.
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Represent AWN at sector events and advocacy platforms.
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Track and evaluate the impact of bid writing support to inform strategy, reporting, and learning. Use feedback from unsuccessful bids to build learning resources and improve future applications.
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Maintain accurate CRM records and reporting systems.
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Any other duties deemed appropriate for the role.
Person Specification
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Demonstrated experience in writing successful bids or grant applications
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Excellent written and verbal communication skills
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Strong understanding of the UK charity and funding landscape
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Cultural competency and understanding of issues affecting UK Muslim communities
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Ability to work independently and manage multiple deadlines
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Experience of working in small and dynamic teams
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Proficiency in Microsoft 365, CRM systems and familiar with digital platforms
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Experience delivering training or webinars
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Established relationships in the UK funding or Muslim charity sector
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Experience working in a start-up or small charity environment
This role is currently remote and we will expect some travel into London for planned in-person meetings.
Candidates will be shortlisted based on the experience outlined in their CV along with their covering letter and their responses to the pre-screening questions.
Closing Date: Friday 1st August 2025
Interviews in-person at City of London, UK - week commencing 11th August 2025.
The client requests no contact from agencies or media sales.
Ready to join a dynamic team where social workers, therapists, and case managers collaborate to create a brighter future for children and families?
Does making a lasting difference in the lives of children through adoption and therapy inspire you?
See yourself playing a crucial role in helping families navigate their adoption journey?
Do you want to work in a fast-paced environment where supporting a client-centred approach is paramount?
Are you a lifelong learner who thrives in a dynamic environment with opportunities for continuous growth?
Look no further!
Family Futures is actively seeking an Assessment & Therapy Service Coordinator who aligns with our ethos and ambition to provide high quality therapeutic support for children who have experienced developmental trauma and have attachment difficulties.
About Family Futures
Family Futures is a not for profit, independent adoption agency and therapy centre in London, rated ‘Outstanding’ by Ofsted in 2022 for the fourth consecutive time. We have a reputation for innovation and offer a high-quality service - an integrated multi-disciplinary, assessment, treatment and family-finding service for children who are traumatised or have attachment difficulties.
We also have our Wellbeing Hub which offers evidence-based, one-to-one therapy for children, young people, and families to improve their mental health, relationships, physical health, and engagement at school. New members of the team will be involved in contributing to the development and delivery of this service.
The role
You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.
We are seeking a highly organised and proactive Administrative Coordinator to support our Assessment and Therapy Service. This vital role ensures smooth operations by managing scheduling, case tracking, document management, and communication with families and professionals. You will be a key point of contact for up to 30 active cases and work closely with internal teams and external agencies to facilitate high-quality service delivery.
You will be involved in the development of the service and your views, and insights are encouraged.
· Schedule and coordinate internal meetings and therapy consultations
· Provide administrative support for allocated assessment and therapy cases
· Maintain and update electronic records (Charms, SharePoint)
· Proofread, format, and distribute clinical reports and correspondence
· Liaise with families, therapists, Local Authorities, and partner agencies
· Assist with service costing, funding proposals, and contract tracking
· Assist in service evaluations, complaints management, and internal reporting
You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.
We are looking for an individual who is:
- Motivated to work with families and derive satisfaction from seeing the development of adopters
- Not fazed by complex needs, challenges, and adversity
- Embraces a parent-positive and child friendly approach
- Able to work in a small team and be a team player
- Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
- Thrives in a collaborative and integrated team environment.
What we offer
Benefits of joining Family Futures
· High-quality supervision and professional development training.
· We run regular Learning Forums to support and learn from each other
· An empowering and encouraging environment
· A nurturing environment for staff to work, including a weekly self-care session.
We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.
We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.
Family Futures is a menopause friendly employer.
Please contact us to request an application pack. The deadline for applications is Friday 1st August 2025 with interviews taking place on the 5th August. 2025.
Salary: £ Salary: £26,000 - £28,500 per annum
This is a full-time permanent position – 37.5 hours per week
The client requests no contact from agencies or media sales.
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the West Midlands region, which includes:
Birmingham, Sandwell, Walsall, Dudley, Wolverhampton, Solihull, Coventry, Warwickshire, Worcestershire, Herefordshire, Shropshire and Staffordshire
There will be occasional travel around the West Midlands Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the West Midlands, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the West Midlands would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Wednesday 30 July 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 11 August 2025.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Crisis Accommodation Service in Blackfen.
Sounds great, what will I be doing?
The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of th
e areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will have previously worked in a Recovery Worker position within a similar setting. Have the ability to adapt to challenges and a willingness to turn your hand to what is needed.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a
disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Officer
We are looking for an Individual Giving Officer with experience and knowledge of fundraising, direct marketing and project management.
Position: CE375 Individual Giving Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: £34,470 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Hours: 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 27 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 5 or 6 August 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
You’ll be part of an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme. Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products.
You’ll be:
- Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
- Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow income and supporter engagement. (Working collaboratively with Digital and Social Teams, as well as external media agencies). Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
- Comfortable with figures and spreadsheets and have a head for figures, as you’ll be diving into the data an managing campaign costs.
- Responsible for maintaining and reporting accurate campaign results and reviews.
- Always looking out for new opportunities, using sprint pipeline methodology (testing, solving, learning from experiments) before scaling.
- Ensuring campaigns and gaming activities are fully compliant at all times… a knowledge of Gambling Commission rules would be a bonus.
About You
We’re looking for an individual who:
- Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing.
- Is fantastic at organising and prioritising a busy workload and knowledgeable of project management.
- Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
- In fact loves data and insight and enjoy applying insight to our campaigns
- Is a great all-round communicator, with both internal and external audiences
- And of course, we need you to be a resident of the UK and have the right to work in the UK.
This is a home-based role with occasional travel required.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Individual Giving Officer, Fundraiser, Fundraising, Individual Giving, Individual Giving Fundraiser, Direct Marketing Officer, Marketing Officer, Communications Officer, Direct marketing, Project Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About Citizens Advice Camden
We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About Our Community Advice Team
Our Community Advice service is at the heart of our work—delivering generalist advice through face-to-face, telephone, video, and digital channels. The team ensures that people in Camden can access support across a wide range of issues including benefits, housing, employment, and more. We are proud of our strong volunteer base and the collaborative environment that supports both clients and advisers.
About the Role
As Advice Supervisor you will be a key member of our Community Advice team, supervising and contributing to the delivery of our core service. You will help ensure we provide a quality advice service to Camden residents across face-to-face, telephone, video channels and other digital developments and ensure the targets, outputs and outcomes of all the generalist advice contracts and/or grant agreements are met.
Ideally, you will already be an experienced Advice Supervisor; however, we will consider offering this role as a development opportunity if you are an experienced Generalist Adviser wanting to progress your career. You will need to have experience in delivering high quality generalist advice and casework and be able to demonstrate the potential to support others with varying levels of experience to do the same.
Closing date for applications: 9.00am Wednesday 23 July
Interview date: week commencing 28 July
Interviews will be held on Zoom.
Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.
The successful candidate will be required to provide documentary evidence of their right to work in the UK.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Nights Worker to play a pivotal role in RCH Coxley House in Tower Hamlets.
Sounds great, what will I be doing?
A Waking Nights Recovery Worker at Hestia supports individuals overnight, focusing on mental health recovery, safety, and promoting independence. Their role involves empowering service users to manage their health, achieve personal goals, and avoid hospital readmissions through person-centered, recovery-based support. They collaborate with partner agencies, encourage participation in activities and skills development, maintain accurate records, respond to concerns appropriately, and ensure the smooth running of the service in line with established procedures and policies.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived expe
rience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires a strong understanding of safeguarding practices, the ability to work both independently and collaboratively, and excellent communication and interpersonal skills. Proficiency in IT applications, a willingness to learn and adapt to individual needs, and a commitment to diversity and inclusion are also essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Group Facilitator to play a pivotal role in our Complex Needs Service in Kensington and Chelsea.
Sounds great, what will I be doing?
The role aims to support residents of the Royal Borough of Kensington & Chelsea in maintaining independence and reducing reliance on mental health services. It involves leading by example to deliver recovery-focused, person-centred support through social activities, care planning, and multi-agency collaboration. The post-holder is responsible for resources while promoting social inclusion and user involvement.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
Experience leading, designing , and facilitating group activities within a Mental Health Setting alongside this you will need to be knowledgeable about safe guarding and mental health making sure you have applied a person centred approach to your work previously. You will have ideally worked previously in a community and outreach setting and be aware of the benefits and challenges found in this sort of environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Lead a dynamic, community-driven charity fighting poverty in South West London. DLAG is seeking a strategic and delivery-focused Charity Director to guide its next chapter.
Closing date: 9 a.m. Tuesday 2nd September
Dons Local Action Group (DLAG) is a fast-growing, award-winning charity tackling poverty across Merton, Wandsworth and Kingston. Founded during the pandemic by AFC Wimbledon fans, DLAG has grown into a vital, volunteer-powered organisation delivering food, furniture and digital devices to people in urgent need.
We are now looking for a committed, hands-on Charity Director, someone who can work closely with trustees, staff, volunteers and partners to ensure operational excellence, increase our visibility, and drive sustainable growth to oversee day-to-day operations and coordinate activity across fundraising, communications, governance and people management.
This newly created role is central to strengthening the charity’s infrastructure and ensuring its long-term sustainability.
You’ll be a senior charity professional with strong fundraising and communications experience, confident in developing teams, building partnerships and securing income – and deeply motivated by our mission to tackle local poverty.
This is a rare opportunity to play a pivotal role in the growth of a thriving grassroots organisation making a real impact in local communities.
Who we are
Dons Local Action Group (DLAG) is a grassroots charity dedicated to tackling poverty and social exclusion in the London boroughs of Merton, Wandsworth and Kingston.
Founded in 2020 in response to the COVID-19 pandemic, DLAG quickly grew from a volunteer-led food support initiative into a highly respected, award-winning organisation. We provide essential support to people in urgent need—delivering food parcels, furniture and digital devices directly to homes, schools and partner charities.
With over 800 active volunteers and a unique model centred on dignity, speed and community engagement, DLAG has made a measurable impact on thousands of lives.
We maintain strong local roots while continuously expanding our reach and ambition. In 2023 alone, we supported more than 14,000 people and redistributed food and goods worth nearly £1 million.
DLAG became a registered charity in 2023 and is now entering an exciting new phase of growth, with a focus on sustainability, innovation and deepening community impact.
About the role
As Charity Director at Dons Local Action Group (DLAG), you will lead a respected and fast-growing organisation at the heart of the community.
This pivotal new role will ensure DLAG delivers on its mission to support people in urgent need while building a sustainable and resilient future. You will work closely with the Board of Trustees, a small staff team and a large, dedicated volunteer base to oversee all core functions of the charity.
Key responsibilities include:
- Leading the delivery of DLAG’s strategy across operations, volunteering, fundraising and communications.
- Managing and developing a small team, alongside collaboration with experienced trustees.
- Driving income generation and developing sustainable funding streams.
- Building DLAG’s profile through strategic communications and stakeholder engagement.
- Ensuring compliance with relevant regulations and best practice in governance.
You will play a crucial role in shaping the charity’s next chapter, strengthening its systems and reach and ensuring DLAG remains a trusted and effective presence in the local community.
This is a unique opportunity to lead a purpose-driven organisation with a proven impact and a strong foundation for growth.
Who we are looking for
You will be a strategic, hands-on leader with a passion for community-driven impact and a track record in charity leadership.
You will thrive in a fast-paced, purpose-driven environment, relish hands-on leadership and communicate with honesty and impact.
You’ll bring strong interpersonal skills, a collaborative mindset, and the ability to lead through growth and change with confidence.
We’re looking for someone who has:
- Experience in the charity sector, particularly in fundraising and communications.
- Proven leadership and people management skills, including staff, volunteers and stakeholders.
- A successful track record in developing and delivering fundraising strategies and major campaigns.
- Strong understanding of charity governance, compliance, finance and operations.
- Excellent communication skills with the ability to represent DLAG externally and build partnerships.
- Experience managing events, marketing and building community engagement.
- Technological confidence across CRM systems, databases, cloud sharing and digital comms tools.
You may be an ambitious Head of Fundraising or Development Director ready to step up, have experience working with vulnerable communities and a deep understanding of social inequality.
If you are motivated by the opportunity to lead an organisation committed to tackling poverty and transforming lives, we would love to hear from you.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 2nd September.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to take an active lead in setting up the new Shed and working with our wider staff team and volunteers. You will be able to promote the project to encourage participation by giving talks, arranging taster sessions and using social media. You will also arrange short courses and training sessions and ensure new participants are briefed on health and safety. You will have good interpersonal skills and enjoy working a part of a team.
The client requests no contact from agencies or media sales.