Community support manager jobs in waltham abbey, essex

An impactful London-based charity is looking for a Volunteer Operations Manager to coordinate the day-to-day logistics of a busy and diverse volunteer programme. Supporting over a million meals per month to communities in need, this organisation relies on a dedicated volunteer network across multiple London sites.

Salary: £26,300 - £30,000

Location: West London

In this role, you’ll manage volunteer scheduling, streamline systems, and ensure a smooth, safe, and engaging experience for all. You'll work closely with internal teams to align operations and support both community and corporate volunteering activities.

The ideal candidate will have:

• Experience in volunteer management or operational coordination
• Excellent organisational and interpersonal skills
• Confidence using systems to track and optimise volunteer engagement
• A passion for social impact and community work

If you’re an enthusiastic, organised professional with a background in volunteer coordination, please do get in touch!

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Relationship Manager in order to help manage various diverse and exciting accounts within the charity.

In this key position, you will manage a diverse portfolio of high-value donors and collective fund accounts, overseeing financial administration, client communications, and compliance. You’ll play a crucial role in ensuring funds are distributed efficiently and effectively to charities and social enterprises worldwide.

As a Relationship Manager you will:

• Manage and nurture relationships with High-Net-Worth donors and collective fund clients.
• Administer client finances including bookkeeping, reconciliation, cash flow, payments, and donation reporting.
• Ensure compliance with UK charity law and regulatory requirements.
• Liaise with clients, intermediaries, grantees, and third-party service providers.
• Support external communications, events, and networking to grow the organisation’s profile.
• Maintain office systems and provide administrative support as needed.

To be successful, you must have experience:

• Experienced in delivering exceptional service to HNW/UHNW individuals, with a genuine passion for philanthropy.
• Knowledgeable about the charity sector and grant making processes.
• Detail oriented with strong analytical and compliance skills.
• An excellent communicator, confident in both verbal and written forms.
• Organised, proactive, and able to manage multiple priorities in a fast paced environment.
• Skilled in Microsoft Office and comfortable working with sensitive data.
• A collaborative team player with a positive attitude and eagerness to learn.

Salary: Starting salary £35,000

Contract type:Full-time, permanent

Location- London, hybrid working

Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the MCC Foundation

The MCC Foundation (MCCF) is the charitable arm of Marylebone Cricket Club, (MCC), the most famous cricket club in the world and owner of Lord's Cricket Ground, the "Home of Cricket". We work in the UK and around the world to provide life-changing opportunities through cricket and to ensure that it can be a game for all. 

Role Overview

The Interim Director of Development (Maternity Cover) will provide strategic leadership and day-to-day management of all fundraising and development activities at the MCC Foundation during a period of parental leave. This role ensures continuity of fundraising operations, oversees a small team, and supports the Foundation's ongoing donor engagement and income generation priorities.

The successful candidate will step into a well-functioning development team and bring the ability to maintain momentum, lead a capable team, and sustain strong relationships with donors, partners, and internal stakeholders.

Ideal start date of mid to end of August. 

Key Responsibilities

• Provide leadership and continuity for the Foundation’s fundraising team, supporting colleagues to maintain momentum and ensuring ongoing delivery of the development strategy.
• Oversee and guide the team’s work on major donor and high-value supporter relationships, ensuring effective cultivation and stewardship continue. Support the Director, Trustees, and Philanthropy Manager in their engagement with key donors.
• Provide strategic oversight of the donor stewardship programme, ensuring the team continues to prioritise thoughtful, relationship-led approaches at all levels of giving.
• Guide and support the team in managing a robust pipeline of prospects, ensuring clear solicitation plans and donor journeys are in place to meet agreed financial targets.
• Lead and oversee the Foundation’s Trusts and Foundations fundraising activity, providing guidance on prospecting, proposal development, and reporting, while supporting the team to deliver high-quality applications and steward existing relationships.
• Oversee and support the team’s planning and delivery of fundraising events, including donor cultivation and stewardship events, ensuring they are delivered to a high standard.
• Support and mentor the small development team, ensuring team members are empowered to maintain momentum and deliver key fundraising activities.
• Ensure the effective use of the CRM system (Salesforce), maintaining accurate records and ensuring seamless donor administration and stewardship processes.
• Ensure all fundraising activities comply with relevant standards, including the Code of Fundraising Practice, GDPR, and MCCF’s safeguarding and reputational management policies.
• Act as a committed advocate of the MCC Foundation’s mission and programmes, maintaining an up-to-date understanding of the Foundation’s work and impact.

Personal Specification

• Proven experience in senior fundraising roles, with a strong track record in major donor and trust fundraising.
• A deep understanding of different forms of fundraising and the opportunities that exist for organisations like MCC Foundation.
• Excellent leadership and team management skills, with experience mentoring and motivating small teams.
• Strong interpersonal and relationship management abilities, with a donor-centric approach.
• Experience overseeing donor stewardship programmes and managing high-value fundraising pipelines.
• Competence in fundraising event oversight and delivery.
• Strong knowledge of CRM systems (preferably Salesforce) and data-driven fundraising.
• Excellent understanding of fundraising compliance, including GDPR and the Code of Fundraising Practice.

Safeguarding statement

The MCC Foundation is committed to safeguarding and protecting children and adults and providing safe and inclusive environments. The MCC Foundation follows detailed safer recruitment processes and as such, any roles involving regulated activity or any interaction with children and adults, are subjected to a DBS check (an enhanced check is required for those in regulated activity), as well as the collection of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our organisation.

As a Consultant, you will manage a variety of evaluation, learning and co-design consultancy projects with charitable funders, charities, local authorities and public bodies. Our projects are varied but often include delivering: evaluations that involve primary and secondary data collection using mixed methods, analysis and impact measurement; learning partnerships with funders co-designing services with people with lived experience of social issues; developing accessible learning outputs for clients and stakeholders such as reports, case studies, blogs and presentations. We also provide strategic advice and learning partnerships that help organisations build a culture of learning and adaptation and we are known for engaging in large, complex place-based programmes of change.

You will play a key role in ensuring that projects are delivered to a high standard, on time and within budget. You will draw on your expertise in research methods, analysis, facilitation and project management to manage projects as part of multi-disciplinary teams. You will be the main point of contact for clients and ensure effective budget and resource management. Our project allocations are matched to your skills and interests wherever possible, providing room for professional development across sectors, themes and methodologies.

Alongside project delivery, you will contribute to business development by supporting proposal writing, relationship-building with prospective and existing clients and shaping new work aligned with our strategy.

Our client base includes organisations such as BBC Children in Need, Mission 44, Youth Endowment Fund, EY Foundation, Paul Hamlyn Foundation, City Bridge Foundation, the Mayor of London’s Office and various local authorities. We work across diverse policy areas including youth social action, prevention of violence, public health and education.

Recent and current projects illustrate the diversity of our work:

· Partnering with a national youth funder to shift power to youth organisations and Black-led groups with a focus on anti-racism and youth empowerment.

· Acting as learning partner for a foundation working with multi-academy trusts and charities to prevent school exclusions, supporting pilots and cross-sector learning.

· Building an evaluation framework for a foundation that is shifting its strategy from service delivery-focused to being systems change-focused.

Joining us as a Consultant is an excellent opportunity for someone who is curious, proactive and motivated by social impact. You will gain varied experience, deepen your expertise in research, evaluation and learning and contribute to addressing the root causes of social and economic exclusion across the UK.

For full information, Job description, Person Specification and details on how to apply please follow the link in the Application Pack or have a look at the Careers page on our website.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

Over the coming year, The Drive Partnership is looking to review, update, and design new training to offer to The Drive Project workforce. To lead this work, we are recruiting a Drive training team made up of a Senior Training Lead, Training Lead and Training Coordinator.

This role offers a unique opportunity to support the upskilling of The Drive Project workforce and advance The Drive Partnership’s mission to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm.

Hours: Full-time, 37.5 hours per week.

Contract: Fixed term until March 2026 with potential for 12-month extension to March 2027 - pending funding confirmation.

About Drive

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on Tuesday, 5th August 2025. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

StreetGames is a charity passionate about harnessing the power of sport to change the lives of young people and their communities. Through our work with 1,600 trusted local community organisations, StreetGames addresses some of the most pressing issues faced by young people growing up in underserved communities, including poor mental health, food poverty, crime and lack of employment opportunities. We do this by delivering ‘Doorstep Sport’ at the right time, in the right place, in the right style, at the right price and by the right people. Doorstep Sport aims to make sport accessible to everyone regardless of their income and social circumstance.

We are seeking a Network Support Lead (London & South East) to join our team.

The successful candidate will play a vital role in delivering Doorstep Sport offers and support for the network of Locally Trusted Organisations based in the region who support young people from low-income communities to be (more) physically active.

The role involves:

• Working closely with the Network Support Team and the London & South East Place Team to implement regional plans, which ensure that projects, offers and support to Locally Trusted Organisations (LTOs) are effective
• Overseeing and directly delivering a range of workshops and courses, creating and maintaining a safe, supportive, interactive and enjoyable learning environment in all delivery
• Delivering support to the workforce within Doorstep Sport beyond the workshop environment through CPD groups, bite-size learning and other opportunities for improving practice
• Co-ordinating the gathering of monitoring and evaluation information for funder reports, in relation to outputs and outcomes of projects delivered across the region/nationally

This is an exciting opportunity for candidates with experience of successfully managing project work, relationships and working with multiple partners. You will have excellent networking and relationship building skills with the ability to apply these to a range of local and regional organisations.

No candidate will meet every single desired requirement. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Funding Reporting & Analytics Manager

Contract type: Fixed Term, Full Time (13 Months with possibility of extension)

Location: London, United Kingdom
UK hybrid working – a minimum of 40 % of working time is spent face‑to‑face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £44,168 - £46,493 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

Programmes Funding & Partnerships Team contributes to WaterAid’s mission by cultivating and securing income from institutional and non-institutional partners for all WaterAid’s programmes globally so that WaterAid can effectively deliver on its mission. You’ll sit within the Restricted Funding Compliance team within the wider PFP Team, which is committed to providing a supportive and effective environment to manage restricted funding.

About the role

Are you passionate about turning data into powerful insights that drive real impact?

We’re looking for a Funding Reporting & Analytics Manager to lead the charge on ensuring high-quality restricted funding data and transforming it into actionable business intelligence. You’ll play a key role in shaping strategic decisions by partnering closely with our Programme Information Systems Team and the Data Governance Lead.

If you're detail-driven, data-savvy, and excited about making a difference through analytics—we’d love to hear from you.

Apply now and help turn data into change

In this role, you will:

• Own the quality and governance of restricted funding data
• Set and maintain data control standards
• Turn raw data into strategic insights for smarter planning and decision-making
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Demonstrable hands-on experience of building and delivering Business Intelligence (BI) solutions using BI technology, particularly Power BI
• Experience and expertise at writing SQL queries within SQL Server or similar toolAbility to use, understand and manage complex data sources: ability to extract data and identify and resolve inconsistencies that will impact on data accuracy and financial KPIs
• Capacity to provide robust analysis; ability to present complex information/data simply to a range of audiences
• Ability to produce concise narrative performance analysis with good attention to detail

Although not essential, we’d prefer you to have:

• Background / strong understanding of restricted/institutional funding for development.
• Background and practice in fundraising and funding contract management
• Salesforce, Dynamics, Microsoft Fabric experience

Closing date: Applications close 12:00pm  UK time on 28th July 2025. Interviews are expected to take place week commencing 28th July.

How to apply: Click Apply to upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre‑employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK‑based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

Our benefits: 

• 36 days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5 days’ annual leave 
• Employer pension contribution up to 10 % 
• Flexible and hybrid working arrangements 
• Season ticket loan 
• Free annual eye tests 
• Give As You Earn charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

Our global commitment:

Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued. 

Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life. 

Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees. 

Together, we’ll change the world through water.

Join us and be part of the change !

Job Description for Senior Corporate Partnerships Manager

Reporting to: Director of Fundraising & Communications

Location: Variety HQ, Camden Town, London (hybrid working, 3 days in the office per week)

Hours: 9am to 5pm

ABOUT THE ROLE

Variety is looking for a Senior Corporate Partnerships Manager to join the fundraising team as we are launching an exciting new multi-year partnership later this year. This role is a new position at the charity to support our ambitious growth to deliver award winning partnerships and raise money from corporate supporters, who are key to achieving our mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK.

You will be joining the charity at an exciting time as we are launching a three-year strategy to drive growth with lots of new fundraising plans in place alongside a great team and a new Director of Fundraising. You will have a portfolio of large partnerships to manage, and with your experience you will support the delivery of the corporate new business strategy, ensuring we maximise leads from all of our high-profile events. You will play a key role in our collaborative and high-performing team and grow your own team as required to deliver the partnership strategy.

ABOUT VARIETY

In the UK, there are more than 1.3 million disabled children and nearly 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.

In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

KEY RESPONSIBILITIES

●Lead account management of corporate partnerships, delivering first class stewardship, increasing engagement and supporting delivery for maximum potential for Variety

●Develop business leads to populate the corporate pipeline working with the new business manager, Director of Fundraising and CEO, for coordinating new business approaches

●Manage the largest national partnerships at Variety with integrated comms plans, staff and customer engagement and impact reporting

●Keep account plans and Salesforce, fundraising, communications, finance and impact reporting up to date, ensuring we meet key deadlines

●Attend Variety fundraising and awareness events, maximizing engagement opportunities for corporate partners and building relationships with supporters, while working closely with the services and communications team

●Manage budgeting of income from partners and reforecasting income

●Collaborate with the programmes team to plan our corporate partners Sunshine Coach presentations, Great Days Out, and visits to partner schools

●Coordinate staff volunteering for corporate partners when available

●Represent Variety externally at events and cheque presentations

●Participate in staff meetings, fundraising team meetings and contribute to the success of Variety’s fundraising strategy

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential

•Five years’ experience working on a charity corporate partnerships team

•Experience managing five or six figure partnerships at a national level

•Experience of excellent donor stewardship

•Good writing and communication skills

•Good organisational skills and multi-tasking during busy periods

•Enthusiastic, energetic, self-motivated and passionate about the Third Sector

HOW TO APPLY

Please submit your CV with a cover letter explaining why you’d make a great candidate for this role.

Applications will close on Wednesday, 30 July at 5pm with interviews taking place week commencing 4 August and 11 August. 

Please let us know if you have any accessibility requirements or need any adjustments for the interview.

MAIN BENEFITS, TERMS AND CONDITIONS

 25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.

Pension 7%, Life Assurance 4 x annual salary, Company sick pay scheme, Medicash.

EQUALITY DIVERSITY AND INCLUSION

 Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.

We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

Senior Project Officer - Communities Prepared
Ref: SPO0725
Location: England-wide
Contract: Fixed term contract until 7th August 2026
Salary: £16,800 - £18,000 pro rata (FTE £28,000-£30,000)
Hours: 22.5 hours per week

Community charity Groundwork South has a unique opportunity for an energetic, people-focused, self-motivated Senior Project Officer to join our Communities Prepared team to develop and provide community resilience training and support for a diverse range of communities.

Summary of role: Communities Prepared is our flagship England-wide community resilience programme which provides training and support to community volunteers and the wider public – helping them to build their confidence, skills, and knowledge to prepare for, respond to, and recover from various threats, including severe weather events amplified by climate change.

With the demand and need for our programme continuing to grow, we are looking for a new part-time Senior Project Officer to work closely with the existing delivery team, wider programme team, communities, and partners nationwide to design and deliver online and in-person tailored training and support packages for community volunteers across England.

If you have the confidence and skills to engage with people from a range of backgrounds and have proven experience in delivering training within a community setting, we would love to hear from you. You will also need to be skilled and confident at developing learning content which takes complex information and makes it easy to understand and engaging. An interest in and understanding of climate change and its impact on communities, emergency/risk management, and/or climate adaption and mitigation approaches (e.g. Nature Based Solutions) would be highly advantageous.

In return we offer you:

• A competitive salary
• Generous holiday entitlement of 25 days per annum plus public holidays
• Health Cash Plan and 24-hour Healthline
• Employee Assistance Programme - including mental health helpline and face to face counselling.
• Salary sacrifice schemes including cycle to work and pension contributions.
• Family friendly policies to support work/life balance with time off in lieu for out of hours activities
• Business travel expenses

We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.

Closing date for applications: 3 August 2025, 11.59pm

Interview date: 11th / 12th August 2025 (over MS Teams or Zoom)

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.

Background to the role

Job description

Job Purpose

The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.

The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users.  The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.

Key Tasks

• Act as the first point of contact for all referrals over the weekend across both hospitals.
• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
• Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
• Collect feedback from service users and upload to case management system.
• Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
• Deputise for the manger at discharge planning and other meetings as required.
• Support hospitals to improve the patient’s experience of the discharge process.
• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
• Work collaboratively with other agencies providing support services.
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
• Plan and develop person centred interventions to provide short term support for people after hospital discharge.
• Deliver the front-line support services over the weekend
• Provide occasional cover for the A/L of other Project Officers
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
• Supervise, support and develop DSWs and volunteers in your service.
• Liaise with the handyperson service about referrals and jobs for service users.
• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
• Arranging access visits to service user’s homes.

Administration

• ·Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
• Ensure wards have good supply of service leaflets and referral forms.
• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner. 
• Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.

Quality

• Be familiar with and to implement AUKEL policies and procedures.
• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them. 
• Respond to safeguarding or other concerns and make appropriate reports and management action

Liaison

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
• Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
• Liaise with contractors to arrange deliveries and works to service user’s homes.

 General

• Meet regularly with your line manager for support, supervision and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
• Undertake any training required to fulfil the post.
• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
• Work within AUKEL’s expectations of professional boundaries and confidentiality.

 Functional Links

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Minimum of 2 years’ experience of working within a health or care setting.
• Experience of using IT systems to record work done.
• Experience of supporting colleagues (this could be in a non- managerial position)

Desirable

• Experience of working within a hospital setting
• Experience of managing and developing staff.
• Experience of working with older people
• Experience of conducting assessments and risk assessments.

Knowledge & Understanding

Essential

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
• Understanding of the needs of patients who may lack family or other support.
• Understanding of the needs of lone workers whilst working in the community.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
• Understand of and commitment to equity, diversity, inclusion and dignity.

Desirable

• Knowledge of CQC fundamental standards
• Understanding of NHS hospital discharge procedures

Skills/Attributes

Essential

• Excellent interpersonal skills
• Excellent verbal and written communication
• Intermediate IT skills
• Excellent planning and organisational skills
• Ability to work calmly under pressure.

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• The role is required travel across East London
• Flexibility in working hours to meet organisational needs.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.

The Policy and Advocacy Manager will play a key role in the Doctors of World UK policy and advocacy team and organisation, driving and shaping UK health policy and delivering programmes to advance the right to health in the UK.

The role works to maximise DOTW’s influence and impact on health policy debates whilst influencing practice in health services to ensure accessible and equitable healthcare for everyone living in the UK.

The role will take a lead on Doctors of the World’s work to build capacity within the UK health system to provide accessible and equitable primary care services for migrants and refugees and be responsible for managing, analysing and reporting on data from our medical programmes in order to support advocacy and research work.

Full time role. Applications for the role on a part time basis are welcomed. Please specify this in your covering letter.

BRAND PROJECT MANAGER (10 month Fixed Term Contract)

Location: London Hybrid
Contract: Full-time
Salary: Circa 45k

A leading national charity is seeking a Brand Project Manager to lead the execution of a major brand roll-out. This is an exciting opportunity to play a key role in embedding a new visual identity and brand strategy across all touchpoints of a purpose-led organisation.

You’ll work closely with the Brand Manager, Brand Champions, and cross-functional teams to ensure the roll-out is well-coordinated, on time, and fully embraced by staff, volunteers, and supporters alike.

KEY RESPONSIBILITIES

• Lead and manage the master brand roll-out project plan, ensuring timelines and deliverables are met.
• Chair the Brand Champions Group, tracking progress and actions across departments.
• Act as the bridge between design, marketing, brand champions, and suppliers, proactively resolving issues.
• Create a comprehensive roadmap for rebranding all physical and digital assets, including printed materials, retail, and offices.
• Coordinate with procurement teams and suppliers to ensure seamless ordering and implementation.
• Develop and deliver brand activation packs to branches and volunteers across the UK.
• Manage the briefing process with agencies and in-house design teams for asset creation.

ABOUT YOU

• Proven experience delivering successful rebrands, ideally in a charity or not-for-profit setting.
• Strong understanding of brand strategy, visual identity, and implementation.
• Excellent project management and multitasking skills across multiple workstreams.
• A confident communicator, able to engage stakeholders at all levels.
• Positive, proactive, and solution-focused with a strong sense of initiative.
• Experience working in cross-functional teams, particularly within the charity sector.
• Comfortable using project management tools (MS Planner, Lists, or similar).

As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations and welcomes applications from all sections of the community. Prospectus invests in your journey as a candidate and is committed to supporting you throughout the process.

Our client is a leading specialist credit and political risk insurance broker with clients that include first-tier global investment banks, development finance institutions, commodity traders and corporates and we have offices in London, Belgium, Singapore, and New York. Annually, 10% of net profits from The Group is allocated to philanthropy and since 2015, the Foundation has partnered with charities and social enterprises across more than 20 countries, supporting over 100 programmes. 

To date, the Foundation has focused on supporting partners which promote health, education and social mobility in Africa, Asia, Europe and the US.  It has also created a social enterprise Represent, to platform work by UK creatives from lower socio-economic backgrounds and since 2020, has produced four plays and three short films.

Prospectus is delighted to be working with our client to recruit a Foundation Management Role to join the team in a part-time role (3 or 4 days per week). The person in this role will ideally be London-based, and would be expected to work from the East London office for 1 or 2 days per week.

The role:

In the Foundation Management Role, you will be responsible for coordinating and executing a wide range of activities that support the Foundation's mission and operations. The ideal candidate is organised, proactive, and passionate about social impact, with strong communication and project management skills.

This will involve coordinating annual workshops and bursary awards with the London Academy of Excellence, Tottenham (LAET), supporting graduate engagement at careers fairs, and managing the LAET Alumni Mentoring Programme including mentor recruitment, matching, and insight events.

You will identify and promote group volunteering opportunities across regions, encourage staff participation, and maintain Foundation communications including website updates and content sharing on TexNet and LinkedIn. You'll support Foundation reps in planning quarterly market events and the annual London market challenge, and deliver Foundation overviews during new joiner inductions using key materials.

The role includes presenting Foundation updates on group calls approximately three times per year, reviewing and reporting on IVAR Open & Trusting grant-making commitments annually, and participating in accountability discussions every two years. You'll engage with the London Funders Network and sector learning events, provide regular updates to trustees, and contribute to strategic discussions.  You'll also prepare and deliver an annual presentation for the company offsite, recruit and onboard new Foundation reps annually, support their regional initiatives, identify training opportunities for our Charity Staff Support & Development Fund, and manage our Sponsorship and Emergency Funds.

Finally, you'll identify and liaise with charity partners aligned with trustee priorities, manage reporting, and oversee Foundation budget planning and grant scheduling in collaboration with Finance.

The person:

The successful candidate will have:

• Strong organisational and project management skills
• Excellent written and verbal communication abilities
• Ability to coordinate with internal teams and external partners
• Proficiency in Microsoft Office and collaboration tools
• Passion for social impact and community engagement
• Ability to manage multiple tasks and meet deadlines

This role offers excellent prospects for personal and professional development within the organisation, with exciting growth potential and a consistent organisational desire to innovate and increase impact across all regions.

The Group as a whole has a culture of teamwork and solidarity, a reputation for expertise, hard work, and innovation in addition to empathy, integrity and fairness, embracing individuality and empowerment in a happy and enjoyable working environment.

The Group is committed to fostering a diverse and inclusive workplace where everyone's unique talents and perspectives are valued. As a neurodiverse inclusive employer, we welcome applications from neurodivergent individuals and strive to create an environment where everyone can thrive. Texel's dedicated Diversity, Equity, and Inclusion (DEI) committee champions initiatives to ensure that the organisation's workplace is accessible and accommodating for all.

Senior Finance Manager (Part-Time)

24 hours per week | £50,000 per annum (FTE)​ | Hybrid (minimum 2 days/week in South London office)

A high-impact, award-winning charity working to improve health and wellbeing through a better food system is seeking a Senior Finance Manager to join its senior management team. The organisation influences policy, builds strategic partnerships, and raises public awareness around the links between food, health, and sustainability.

This is a crucial and hands-on role, responsible for overseeing the charity’s financial management. You will ensure accurate, timely financial and management reporting, while supporting the senior leadership team. 

We are looking for a self-motivated, adaptable, and approachable finance professional with excellent analytical and communication skills. You’ll thrive under pressure and be confident working across teams and with external stakeholders. The role includes line management of the Operations Manager and reports to the Executive Director.

This position offers the opportunity to play a key role in an organisation that is shaping the future of the UK’s food system and making a real difference to public health.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.