Community support manager jobs

Manager

Location: Lancaster LA1 1BJ or such other place as required

Salary: Starting salary £30,903.60 for 30 hours per week, £38,626 to £41,511 (FTE), NJC Salary Scale PO2

Hours: 30 hours per week (with a possibility of increasing to 37.5 hours if required)

Closing Date: 12 noon on Monday 30th June

Lancaster & District Homeless Action Service Limited, known as LDHAS, is a registered charity and they have been working with street homeless and vulnerably housed people for over 32 years. They provide essential needs support, advice and information, from their centre in Lancaster with additional support from visiting partner agencies like Citizens Advice, Changing Futures, SafeNet, Calico, Red Rose Recovery, the Hep C Trust and Inspire.

The Role

The post holder will operationally manage Lancaster & District Homeless Action Service ensuring effective day-to-day management and the delivery of high-quality support to street homeless individuals with complex needs. This role involves leading and managing a team of staff and volunteers and facilitating a hub for a range of services. The post holder will foster strong partnerships within the hub ensuring it operates efficiently, safely and in line with LDHAS's values and policies. The post-holder will also lead LDHAS in the strategic development of its vision as a hub for a range of services. This includes strategy and business planning development and articulating LDHAS's vision and mission in partnership with the Board.

Key Responsibilities

• Provide strong and effective leadership to the operational team, fostering a positive and collaborative working environment.
• Oversee the day-to-day operations of LDHAS services, ensuring they are delivered to a high standard and in line with agreed policies and procedures.
• Manage and support the performance and development of staff and volunteers, including supervision, appraisal, and training.
• Develop and maintain effective working relationships with partner agencies and stakeholders within the hub and the wider community.
• Ensure the hub operates as a safe and welcoming environment for service users, staff, and volunteers, adhering to health and safety regulations.
• Contribute to the development and implementation of LDHAS's strategic plans and operational policies.
• Monitor and evaluate the effectiveness of services, identifying areas for improvement and implementing changes as required.
• Manage budgets effectively within the operational remit, ensuring value for money.
• Ensure accurate record-keeping and data collection in line with organisational requirements and relevant legislation.
• Prepare reports for the Board of Trustees and other stakeholders on operational activities and performance.
• Lead on safeguarding matters within the operational team, ensuring adherence to LDHAS's safeguarding policies and procedures.
• Manage risk effectively within the operational areas, implementing appropriate risk assessments and mitigation strategies.
• Respond dynamically to situational changes and risks, ensuring the safety and well-being of service users, staff, and volunteers.
• Develop and monitor plans and processes for ensuring the long-term viability of the organisation and ensure impact reporting is developed.
• Work with the Finance Officer and Fundraising & Development Officer to ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
• Identify and respond to emerging needs and trends within the local homeless community.
• Represent the LDHAS at relevant forums and meetings.
• Respond to media enquiries, manage events, photo calls and visits.
• Produce, edit, proofread, and co-ordinate complex internal and external publications, client leaflets and public advice documents.
• Write press releases, articles; oversee print and distribution.
• Work with the management team to prepare the annual report and annual accounts for authorisation by the Board and then submission to The Charity Commission and Companies House.
• Report to the Board on the organisation's strategic developments and challenges and risks.
• Alongside the Board take responsibility for the legal obligations of the organisation in accordance with The Charity Commission and Companies House.

Skills and Qualifications

• Professional knowledge of working with vulnerable adults and homelessness. Gained through qualification and/or equivalent Bachelor level experiential learning.
• The ability to draw on and apply personal lived experiences appropriately.
• Evidence of continuing professional development
• Extensive knowledge and understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services that are responsive to their needs
• Knowledge of relevant legislation, policies, and procedures related to homelessness and safeguarding.
• Extensive experience in managing services for individuals with complex needs.
• Experience of developing and delivering effective interagency working
• Experience in the development of new roles and services
• Demonstrable evidence of leading change
• Strong leadership and management skills, with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
• Ability to work effectively in a multi-agency environment.
• Strong organisational and problem-solving skills.
• High-level analytical problem-solving skills
• Ability to critically analyse and evaluate service issues to promote service improvement.
• Ability to respond dynamically to situational change and risk

To Apply

If you feel you are a suitable candidate and would like to work for Lancaster & District Homeless Action Service, please do not hesitate to apply.

Save the Children UK has an exciting opportunity for a strategic and politically minded individual with extensive policy development experience to join us as our Senior Policy & Research Manager where you will work within the Wales team to develop policy proposals that drive political change.

Please note: this role is based in based Wales and will require a level of knowledge of this area

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Senior Policy & Research Manager, You will lead the development of evidence-based, politically informed policy strategies in Wales, drawing on research, data and the lived experience of children and families. This includes managing research projects, collaborating across teams, and producing powerful briefings and advocacy tools that influence decision-makers.

This role requires someone with a deep understanding of the Welsh policy landscape, a strategic and analytical mindset, and a values-driven approach to centring children's experiences — especially those most marginalised by systems and structures.

In this role, you will: 

• Lead on strategic policy development: Develop evidence-based, politically astute policy solutions to tackle child poverty in Wales, with a focus on social justice and equity.

• Lead research projects: Design, commission and manage research that informs policy, includes lived experience, and reflects children's rights.

• Use political acumen: Monitor the Welsh political landscape and work with public affairs colleagues to identify influencing opportunities, ensuring our research and policy work is well-timed and impactful.

• Integrate evidence into change strategies: Work closely with advocacy, media, campaigns and partnerships teams to ensure research and policy shape Save the Children's wider influencing.

• Communicate with impact: Produce compelling reports, policy briefings, consultation responses and advocacy materials that resonate with policymakers and stakeholders.

• Collaborate effectively: Build strong internal and external relationships with researchers, decision-makers, and partners across sectors

• Uphold a child rights approach: Ensure all work centres the voices, experiences and rights of children and families — especially those who are most marginalised.

• Champion diversity, equity and inclusion (DEI): Embed inclusive practices in all aspects of research, policy, and collaboration.

About you

To be successful, it is important that you have:

• Proven ability to develop strategic, evidence-based policy in complex areas like poverty or social justice.

• Deep understanding of the Welsh policy landscape and how to identify and act on influencing opportunities.

• Strong analytical thinking skills and the ability to work with diverse evidence sources.

• A highly collaborative working style, with the ability to lead or contribute to cross-functional initiatives.

• Excellent project management skills and the ability to manage multiple priorities and workstreams.

• Exceptional written and verbal communication skills, including the ability to distil complex information into accessible materials.

• Commitment to Save the Children's vision, mission and values.

Welsh language skills are desirable, and we're committed to supporting your learning as part of our accredited Welsh Language Offer.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

To learn more about the position, please review the Job Description in the attached Documents.

Closing date: Tuesday 1st July at midnight

Mae gan Achub y Plant y DU gyfle cyffrous i unigolyn strategol a gwleidyddol sydd â phrofiad helaeth o ddatblygu polisi i ymuno â ni fel ein Uwch Reolwr Polisi ac Ymchwil lle byddwch yn gweithio o fewn tîm Cymru i ddatblygu cynigion polisi sy'n ysgogi newid gwleidyddol.

Sylwch: mae'r rôl hon wedi'i lleoli yng Nghymru a bydd angen lefel o wybodaeth o'r wlad hon

Amdanom Ni

Mae Achub y Plant y DU yn credu bod pob plentyn yn haeddu dyfodol. Yn y DU ac o gwmpas y byd, rydym yn gweithio bob dydd i roi dechrau iach mewn bywyd i blant, y cyfle i ddysgu a chael eu hamddiffyn rhag niwed. Pan fydd argyfwng yn taro, a phlant yn fwyaf agored i niwed, rydym bob amser ymhlith y cyntaf i ymateb a'r olaf i adael. Rydym yn sicrhau bod anghenion unigryw plant yn cael eu diwallu a bod eu lleisiau'n cael eu clywed. Rydym yn sicrhau canlyniadau parhaol i filiynau o blant, gan gynnwys y rhai anoddaf eu cyrraedd.

Am y rôl

Fel Uwch Reolwr Polisi ac Ymchwil, Byddwch yn arwain y gwaith o ddatblygu strategaethau polisi sy'n seiliedig ar dystiolaeth a gwleidyddiaeth yng Nghymru, gan ddefnyddio ymchwil, data a phrofiad bywyd plant a theuluoedd. Mae hyn yn cynnwys rheoli prosiectau ymchwil, cydweithio ar draws timau, a chynhyrchu briffiau pwerus ac offer eiriolaeth sy'n dylanwadu ar y rhai sy'n gwneud penderfyniadau.

Mae'r rôl hon yn gofyn am rywun sydd â dealltwriaeth ddofn o dirwedd polisi Cymru, meddylfryd strategol a dadansoddol, ac ymagwedd sy'n cael ei gyrru gan werthoedd i ganoli profiadau plant — yn enwedig y rhai sydd wedi'u hymyleiddio fwyaf gan systemau a strwythurau.

Yn y rôl hon, byddwch yn:

• Arwain ar ddatblygu polisi strategol: Datblygu atebion polisi gwleidyddol graff sy'n seiliedig ar dystiolaeth i fynd i'r afael â thlodi plant yng Nghymru, gan ganolbwyntio ar gyfiawnder cymdeithasol a thegwch.

• Arwain prosiectau ymchwil: Dylunio, comisiynu a rheoli ymchwil sy'n llywio polisi, yn cynnwys profiadau bywyd, ac yn adlewyrchu hawliau plant.

• Defnyddio craffter gwleidyddol: Monitro tirwedd wleidyddol Cymru a gweithio gyda chydweithwyr materion cyhoeddus i nodi cyfleoedd dylanwadu, gan sicrhau bod ein gwaith ymchwil a pholisi wedi'i amseru'n dda ac yn effeithiol.

• Integreiddio tystiolaeth i strategaethau newid: Gweithio'n agos gyda thimau eiriolaeth, y cyfryngau, ymgyrchoedd a phartneriaethau i sicrhau bod ymchwil a pholisi yn llywio dylanwad ehangach Achub y Plant.

• Cyfathrebu gydag effaith: Cynhyrchu adroddiadau cymhellol, briffiau polisi, ymatebion i'r ymgynghoriad a deunyddiau eiriolaeth sy'n atseinio gyda llunwyr polisi a rhanddeiliaid.

• Cydweithio'n effeithiol: Meithrin perthnasoedd mewnol ac allanol cryf ag ymchwilwyr, penderfynwyr a phartneriaid ar draws sectorau

• Cynnal dull gweithredu hawliau plant: Sicrhau bod lleisiau, profiadau a hawliau plant a theuluoedd yn ganolog i'r holl waith - yn enwedig y rhai sydd fwyaf ymylol.

• Hyrwyddo amrywiaeth, tegwch a chynhwysiant (DEI): Ymgorffori arferion cynhwysol ym mhob agwedd ar ymchwil, polisi, a chydweithio.

Amdanoch chi

I fod yn llwyddiannus, mae'n bwysig bod gennych chi:

• Gallu profedig i ddatblygu polisi strategol sy'n seiliedig ar dystiolaeth mewn meysydd cymhleth fel tlodi neu gyfiawnder cymdeithasol.

• Dealltwriaeth ddofn o dirwedd polisi Cymru a sut i nodi a gweithredu ar gyfleoedd dylanwadu.

• Sgiliau meddwl dadansoddol cryf a'r gallu i weithio gyda ffynonellau tystiolaeth amrywiol.

• Arddull gweithio gydweithredol, gyda'r gallu i arwain neu gyfrannu at fentrau traws-swyddogaethol.

• Sgiliau rheoli prosiect rhagorol a'r gallu i reoli nifer o flaenoriaethau a ffrydiau gwaith.

• Sgiliau cyfathrebu ysgrifenedig a llafar eithriadol, gan gynnwys y gallu i grynhoi gwybodaeth gymhleth i ddeunyddiau hygyrch.

• Ymrwymiad i weledigaeth, cenhadaeth a gwerthoedd Achub y Plant.

Mae sgiliau Cymraeg yn ddymunol, ac rydym wedi ymrwymo i gefnogi eich dysgu fel rhan o'n Cynnig Cymraeg achrededig.

Ein cynnig i chi:

Mae gweithio i elusen yn darparu un o'r buddion gorau sydd yna - ymdeimlad o bwrpas a gwobr am helpu eraill. Fodd bynnag, rydym yn deall pwysigrwydd rhoi yn ôl i'n gweithwyr er mwyn sicrhau amgylchedd gwaith hapus ac iach a chydbwysedd gwaith/bywyd.

• Rydym yn canolbwyntio ar hyblygrwydd, cynhwysiant, cydweithio, iechyd a lles yn y gwaith a thu hwnt.

• Rydym yn darparu ystod eang o fuddion a fydd yn gwobrwyo eich gwaith caled, yn eich ysgogi, ac yn eich ysbrydoli i weithio i wella bywydau plant bob dydd. Gallwch ddarllen mwy am ein buddion yma.

I ddysgu mwy am y swydd, adolygwch y Disgrifiad Swydd yn y Dogfennau atodedig.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Full time role

Salary: £50,000 per annum

Office Base: Shipley, Skipton or Harrogate with occasional home working

Deadline for advertisement response: 9am Monday 7th July 2025

Shortlisting: Wednesday 9th July but we reserve the right to close the advertisement early and shortlist accordingly so please apply promptly.

Interviews Tuesday 15th July.

Carers’ Resource is a charity which has been supporting unpaid carers for over 30 years across Bradford and North Yorkshire. We offer them information, advice and guidance, support for their emotional and physical health as well as groups and activities to provide time out and peer support. We also administer support grants for carers on behalf of local authorities.

We promote awareness of their needs and work in partnership with commissioners and partners to enhance the knowledge of allied professionals and continuously improve our collective service offering.

Unpaid carers in England and Wales contribute an estimated £162bn per annum to society.

Do you understand the crucial role which unpaid carers play in society and how this can impact their personal health and wellbeing?

Are you passionate about supporting unpaid carers and ensuring that they get the high quality professional and empathic services they deserve?  If so read on…

We are looking for a Head of Operations (Carer Services) to effectively lead and manage the delivery of high-quality effective services for unpaid carers, from 5 years old to senior adulthood, across Bradford and North Yorkshire.

This is an exciting new post to take our effective delivery of carer services to new heights in terms of continuously improving the quality of support for unpaid carers and ensuring we enable more unpaid carers from across our communities to access support.

A good understanding of the broad diversity of cultures and communities we support across Bradford and North Yorkshire is essential to this role and we would welcome applications from candidates across the wide range of cultures and ethnicities which enrich these areas and represent the communities we serve.

If you are an effective people manager, who leads by example, and has a good track record of successfully delivering similar support services at a senior level, spanning at least 5 years, we want to meet you. For the successful candidate we offer the chance to play a significant leadership role in taking this key Yorkshire charity to the next level.

Please read the Job Description and apply with a CV and a covering letter which describes why you meet the criteria for the role and what you would bring to the organisation.

Deputy Manager – Rose Lawn Care Home (Sidmouth, Devon)
Salary: £29,000–£34,000 per annum (depending on experience)
Full-Time | 35 hours per week | Permanent

Transforming Lives Through the Power of Community

About the Role
Rose Lawn Care Home, part of Keychange – a Christian charity creating caring communities – is looking for a compassionate and capable Deputy Manager to join our leadership team in Sidmouth, Devon. You’ll play a key role in supporting the Registered Manager in the day-to-day running of the home, ensuring high-quality, person-centred care is delivered with warmth, dignity, and respect.

As Deputy Manager, you’ll help lead and develop a dedicated care team, champion our values, and uphold the standards expected in a Christian community where every individual is seen as made in the image of God. You'll also act as the Manager in their absence and be instrumental in shaping a positive, supportive environment for both residents and staff.

About Rose Lawn
Nestled within a UNESCO World Heritage Site along the stunning Jurassic Coast, Rose Lawn is a 29-bed residential care home known for its beautiful gardens and friendly, homely atmosphere. We offer residential, short-term, dementia, and end-of-life care, and we’re committed to helping every resident flourish as part of our vibrant community.

What You’ll Do

• Lead by example to inspire, motivate, and support the care team
• Work closely with the Registered Manager to oversee care quality, staffing, compliance, and financial management
• Foster an inclusive, faith-affirming environment that supports spiritual as well as physical wellbeing
• Ensure all care plans, staff records, and documentation are accurate and up to date
• Promote professional development through supervision, appraisal, and training
• Build strong, collaborative relationships with residents, families, and external professionals

About You

• Experience in a supervisory or Deputy Manager role within care
• Level 3 qualification in Leadership for Health & Social Care (or working towards)
• A heart for community, and alignment with our Christian faith and values
• Strong communication and leadership skills
• Confident in managing rotas, budgets, and staff development
• A safeguarding lead qualification at Level 2 (or willingness to complete)

Our Faith-Based Ethos
Keychange is inspired by the love of Jesus and grounded in Christian values. We welcome applications from people of all faiths or none, we ask that all team members respect and support the ethos of our organisation, and contribute to a culture of love, compassion, and dignity.

Why Join Us?

• A rewarding role in a meaningful and mission-driven organisation
• Beautiful location in the heart of Sidmouth, Devon
• Supportive team and positive work culture
• Ongoing training and development opportunities
• Generous holiday entitlement and pension scheme

If this sounds like your next dream role, click apply today!

About the role:

At Single Homeless Project (SHP), we believe everyone deserves access to the care they need to live well - and that’s where you come in. We’re offering an exciting new opportunity to shape how health support is delivered within our innovative Camden Housing First service. As Health Lead, you won’t just be part of a team - you’ll be pioneering a vital, human-centred approach to health within homelessness services. It’s a chance to make a deep and lasting impact, not only on individual lives but on how we work with health systems across the borough.

This is a role for someone who wants to grow a meaningful career while helping others to rebuild their lives. You'll work directly with people who are often overlooked by traditional systems, taking the time to build trust, understand their needs and walk alongside them on their journey to better health. From completing health assessments and designing personal health support plans, to leading multidisciplinary meetings and opening doors to essential services - you'll be the link between individuals and the support they deserve. Your insight will also help us map local services, influence partnerships and drive forward more inclusive healthcare approaches.

You’ll be part of a psychologically informed environment, where trauma-informed care and understanding complex needs are part of everyday practice. At SHP, we’re committed to developing our people - this role offers a strong foundation for a career with real purpose, backed by expert training, team support and opportunities to grow with us.

About you:

• A knowledge of (or willingness to learn) about common health issues and the barriers to health access that people experiencing homelessness may encounter.
• Ability to find ways to engage and develop relationships with clients who may have a low level of interaction with and/or suspicion of services. 
• Good understanding of local level health set up/services i.e. homeless health providers and teams. 
• Confidence in working both as part of a team and independently. 
• Skills and understanding of creating and monitoring support plans and record-keeping with regards to client support, safety and safeguarding issues. 
• Skills and understanding of data collection and producing reports. 
• The ability to advocate for and coordinate access to health care for clients with multiple disadvantage. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 22nd June at midnight

Interview date: Wednesday 9th and Thursday 10th July at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. 

Harris Hill are delighted to be working with a wonderful charity to recruit for a Community Engagement Officer in order to help drive the expansion of the charity Community Giving Program.

As a Community Engagement Officer you will:

• Build networks to support and grow the charity’s fundraising initiatives. Lead outreach to engage new local community partners and oversee fundraising events such as bucket collections and charity stalls.
• Act as the primary point of contact for community organisations, developing rich stewardship journeys for donors to enhance engagement and retention.
• Assist in developing insights to refine our community fundraising strategy, ensuring compliance with data protection laws and maintaining accurate records.
• Be an ambassador for the charity, sharing the charity’s mission with internal and external audiences through public speaking and networking.
• Oversee and attend bucket collections and charity stalls at public and private events
• Plan and deliver engaging stewardship events for key audiences

We are looking for a professional fundraiser with experience in community fundraising or corporate partnerships. You should have a proven track record in securing and managing long-term partnerships, be a confident speaker, and enjoy networking. A full UK driving license is required, as well as the ability to travel across catchment area.

To be successful, you must have experience:

• Proven ability to meet fundraising income targets and effectively manage donor relationships.
• Strong communication skills, both written and verbal.
• A confident public speaker with excellent presentation skills.
• Experience managing a portfolio of community groups or securing long-term partnerships.
• Proficient in using databases (such as CRM systems) and Microsoft Office.

Desirable Skills:

• Event management experience.
• Experience leading teams of volunteers.

Salary: £29,291 - £34,963 per annum

Contract type:Full-time, permanent

Location- London, hybrid working 3 days in the office

Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This is a permanent full-time role, home based with regular UK wide travel

This is a key role at NFF designing, delivering and reviewing our Training Programs and ensuring continuous improvement for our staff. This role will also develop an external training program for delivery to our partners and clients

Responsibilities

· Design & Implement Staff Training Programs: Develop training modules for staff in areas such as health and safety, safety protocols, customer service, and leadership development.

· Training Delivery: Facilitate engaging, effective, and interactive training sessions for various teams, using a mix of in-person and digital delivery methods.

· Training Needs Analysis: Collaborate with Leadership Teams to identify specific training needs, evaluate employee skill gaps, and create tailored training solutions to address them.

· Performance Measurement: Develop metrics and evaluation tools to measure the effectiveness of training programs, reporting findings to management and adjusting programs as needed.

· Resource Development: Create and update training materials, guides, and documentation to ensure consistency and high quality in content delivery.

· New Starter Journey: Review, design and deliver new starter training programmes to ensure Project Officers have the best possible start at NFF, incorporating culture, leadership and knowledge

· External Training Development: Design and deliver specialist training to our partners and clients, ensuring adherence to industry safety standards and practices

· Continuous Improvement: stay up to date with industry best practice, new technologies and new flood-related practices to be incorporated into training materials

 Day-to-Day Activities

· You will line manage an Administrative Co-ordinator who has partial responsibilities for Training delivery and support them with their workstreams and development

• Liaise and develop relationships with stakeholders to identify training needs and develop training processes to support them
• Support Senior Management Team to build income streams and develop new activity, working to support and deliver NFF strategy
• Providing information and case studies for communications and advocacy work

· You will be acting as the main contact for training, both internally and externally

Skills & Knowledge

• Communication: Excellent written and verbal communication skills.
• Listening: Outstanding listening skills to understand community needs.
• Stakeholder Management: Expertise in partnership working and managing stakeholders.
• Empathy: Ability to empathise with flooded individuals and communities.
• Organisation: Highly organised, flexible, and capable of senior leadership.
• Team Management: Experience in managing teams and projects.
• Collaboration: Team player with a solution-focused mindset.
• Experience: Project delivery and support

How This Role Contributes to Our Strategy

• Community Support: Empowering and supporting communities through training our teams and partners
• Partnerships: Developing strong relationships with partner organisations.
• Income Generation: Supporting income streams via training opportunities
• Collaboration: Fostering a collaborative approach within the organisation.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

​The Employment Advisor (Community) Midlands will support the following
​individuals in sourcing employment, training, vocational and/or educational opportunities:

• Early Service Leavers (ESLs) registered on CTP FHP
• Med Discharge requiring additional employment support.
• “At Risk”2 Employment Support Programme (ESP) Service Leavers (SLs).
• “At Risk” Core Resettlement Programme (CRP) Service Leavers (SLs).

The Employment Advisor (Community) will do this by providing employment & job finding support, access to wider support agencies and, when required, individual needs assessments.

​The Employment Advisor (Community) will do this by providing employment & job finding support,access to wider support agencies and, when required, individual needs assessments.

Interested? Want to know more about the Charity? Please visit the Charity's Website

Eager to know more the role? Have a look at the Job Description attached.

What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 7 July 2025 

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

​We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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About us

At Akioke Music Club, we hold fun and inclusive weekly sessions that focus on rhythm, song, and shared participation. Our focus is on creating a joyful, supportive space where everyone feels welcome. As we take exciting steps toward becoming a registered charity, we’re looking for kind-hearted people to join us in growing this vital work. All you need is enthusiasm and a willingness to help. Together, we can make a real difference in someone’s life through the power of music and community.

Key Responsibilities:

• To set up the operation of a weekly karaoke club.
• To work closely with the young adult who initiated the project, ensuring their vision is central to the club's development.
• Recruit and manage a skilled singing/vocal tutor who can create engaging and inclusive sessions focused on enhancing friendships through singing.
• Engage and coordinate volunteers to support the smooth running of the club and promote its activities.
• To a positive, supportive, and fun atmosphere where all participants feel comfortable and encouraged to participate.
• Oversee the logistical aspects of the club, including venue arrangements and equipment.
• Promote the club within the community to attract participants.
• Monitor the progress and impact of the club on the participants' social skills and confidence.

Person Specification:

• Demonstrable passion for music and its ability to connect people.
• A genuine commitment to supporting and empowering adults with learning difficulties.
• Excellent communication and interpersonal skills, with the ability to build rapport with individuals with diverse needs.
• Strong organizational and project management skills, with the ability to take initiative and work independently.
• Experience in setting up and leading groups or clubs (desirable).
• Experience working with volunteers (desirable).
• Knowledge of different music genres and karaoke formats.
• Patience, empathy, and a positive and encouraging attitude.

Join us in this fulfilling this project where your passion for music and your compassionate approach will directly enable young adults to thrive socially and emotionally, leaving a legacy of growth and connection.

Please find the full job description attached below.

Business Support Coordinator #iwill

Permanent contract
Job Ref: V546
Hours/Days per week: 35 hours per week –
Salary: £24,600 plus attractive employee benefits package
Start date: ASAP
Location: home-based with occasional travel

Closing date: midnight Thursday 26th June 2025
Interview date and Location: w/c 30th June 2025 online

'Due to the time critical nature of this role, we may contact and interview strong candidates before the stated deadline. We therefore encourage interested candidates to apply as soon as possible.'

About Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive. 

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business. 

Job Purpose

Working closely with all members of the #iwill team, plus #iwill Ambassadors, and partners, this role enables effective, efficient, and coordinated activity across the #iWill Movement. It truly is the backbone of the team. Hosted by Volunteering Matters, the Business Support Coordinator will support the #iWill Movement’s core functions, with particular focus on supporting strategy, partnership, and communications activity, ensuring meetings, events, campaigns and wider activities are planned, coordinated and delivered to a high standard. From liaising with partners, to developing online resources, coordinating online and in-person activity, monitoring delivery, and managing financial transactions, the role supports the movement to create long lasting change via the power of youth.

This role works as part of the wider #iWill team from Volunteering Matters and UK Youth, and reports to the Head of #iWill Movement Strategy and Co-ordination.

If you are a natural doer, always the most organised person in the room, someone who is a natural planner, but someone who can also flex and adapt in a small and fast paced team- then we’d love to hear from you.

For the role to be truly transformational the Business Support Coordinator will need to:

• Believe in the Power of Youth.

• Be a key advocate for the views and experiences of young people, using the role to work with and platform young people where needed.

• Be a natural connector, building relationships and alliances within the team, ambassador community, and across the movement

• Always maintain total independence in the spirit of the movement, serving young people and their youth social action first, wherever that may be.

• Be willing to enable and platform young people to tell their own stories, even if abdicating personal power.

• Ensure that young people’s views, experiences, and work is communicated clearly to wider stakeholders to inform the evolution of #iwill.

Primarily home-based, the role will require occasional travel to London, and elsewhere in the UK.  Flexible working hours will be required to accommodate occasional evening sessions and in-person meetings with partners and young people. 

The role requires reliable internet access, and ability to work independently whilst also part of a busy remote team. The role is part of the UK wide #iWill team and will report to the Head of #iWill Strategy and Coordination, and work closely with the Digital Communications Manager. Duties may vary in line with the needs of the Movement as appropriate.

I.T. equipment and infrastructure will be supplied. This is a permanent role, full time 35 hours per week. job shares will be considered. The role will require a DBS check.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minoritised Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

Benefits 

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

Housing Services Manager

Are you a people-focused housing professional who thrives in a fast-paced, community-driven environment? We’re looking for a Housing Services Manager to lead a multi-skilled team delivering high-quality housing services, tenancy support, and estate management.

Position: Housing Services Manager
Salary: 48,540.20  per annum
Location: North London / Hybrid
Contract: Full time / Permanent

Closing Date: 16th July 2025
Interview Date: Week commencing 22nd July 2025

In this role you will:

• Lead and develop a high-performing team of Housing professionals including Estate Managers, Welfare and Safeguarding Officers, and more.
• Oversee all areas of housing management including allocations, lettings, tenancy sustainment, income collection, and estate services.
• Drive service improvements aligned to the Better Social Housing Review and Social Housing White Paper.
• Manage contracts for cleaning, grounds maintenance, and other estate services.
• Monitor budgets and ensure effective rent and service charge management.
• Support digital innovation in tenancy services and customer engagement.
• Collaborate with Asset Management and local partners to enhance housing standards and community wellbeing.
• Take part in the out-of-hours duty rota and contribute to wider operational responsibilities.

About you:
We’re looking for an experienced housing leader with a proactive, collaborative approach and strong organisational and communication skills.

Essential skills & experience:

• Proven experience managing a range of housing management functions.
• Strong leadership skills and the ability to coach and develop a high-performing team.
• Knowledge of regulatory requirements including Consumer Standards and Building Safety.
• Confident with digital systems and mobile working practices.
• Experience managing budgets and service contracts.
• Ability to deliver effective performance reporting and customer feedback analysis.
• Commitment to inclusion, safeguarding, and resident involvement.

Desirable:

• Chartered Institute of Housing (CIH) qualification (level 2 or above) or willingness to work towards one.
• Understanding of the needs of vulnerable tenants, especially in supported and sheltered housing.

About the organisation:
The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth!

Other roles you may have experience of could include: Housing Manager, Tenancy Services Manager, Neighbourhood Services Manager, Area Housing Manager, Estate Services Manager, Supported Housing Manager, Housing Operations Manager.

This is an exciting opportunity to make a genuine difference in the lives of residents and communities. If you’re passionate about excellent housing services and team leadership, we’d love to hear from you!

We are seeking a well organised and highly motivated Community Archivist to deliver this hugely significant project.

Champs Camp was the first successful Black boxing gym in Britain, with Phil Martin, its founder, the UK’s first Black boxing trainer, manager and promoter. Martin revolutionised British boxing during the 1980s and 1990s, introducing new ways of training and transforming the lives of thousands of young men and boys across Greater Manchester in the process. He deliberately challenged the public association of Moss Side with guns and gangs, helping to produce UK and world champions and make Manchester a centre of the sport.

This project will preserve and make publicly accessible the records of a hugely significant but largely unknown episode in UK Black history. Its legacy will be the preservation of a unique and extensive archive of film, photography, and posters, the collection of a wide-ranging oral history, and the production of a permanent digital archive, accessible to anyone including educators, activists and the wider community. 

This role is funded by The National Lottery Fund grant and is run by a partnership of the Moss Side Boxing and Athletics Association (MSBAA) and Manchester Histories, with support from staff at the University of Manchester in History and the Research Data Management Support Service. The role will be located at both MSBAA and the University of Manchester and managed by the Manchester Histories team. 

Royal Voluntary Service has an opportunity available for a Legacy Manager to join our team. You will join us on a full-time, permanent basis, and in return, you will receive a salary from £42,810 per annum

About the Legacy Manager role:

The Public Fundraising team are responsible for recruiting and stewarding new supporters in order to secure long-term income and growth. The fundraising team has real ambition to grow and develop, and Legacy and  In-memory giving will form a key part of these plans.

You will lead on the development and implementation of a new Legacy & In Memoriam fundraising strategy that will

support our vision to grow income in this area. To do this you will be an ambitious, confident and experienced Legacy fundraiser with a passion for excellent customer experience and a natural collaborator. You will be

great at building relationships with internal and external stakeholders. You will work with teams across the charity to establish potential within our existing networks as well as reaching new audiences.

This is an opportunity to build and shape Legacy and In-mem giving at Royal voluntary service. You will be responsible for putting together plans to acquire new donors as well as building comprehensive stewardship plans for legacy pledgers and in-memoriam donors.  You will have experience of delivering legacy events, marketing and setting and meeting ambitious KPI’s.

The role will work closely with the Head of Public Fundraising, research and implementing other new Legacy and in memoriam opportunities. All legacy administration is handled externally.

Location: This role is Home based with occasional national travel

Hours: Monday to Friday, 35 hours per week

Benefits

• 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
• Ten weeks’ company sick pay following successful completion of probation
• A great pension scheme
• 2 x Salary Death in Service Benefit, subject to qualification
• Enhanced Family Leave schemes
• An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
• A 24-hour doctor line, financial support with dental/optical and other therapies
• A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
• Extensive online and on the job training to ensure you will succeed in your role
• Opportunities to discuss flexible working
• Opportunities to develop new skills and progress your career
• The chance to make a positive, lasting impact that changes lives, communities and society

What you'll bring as our Legacy Manager :

Knowledge

• Experience of developing and managing a mixed Legacy and In-Mem Marketing portfolio.
• Experience of stewarding legacy prospects to become pledgers
• Excellent knowledge of GDPR, Fundraising Regulator guidelines, and other fundraising standards.
• A good understanding of working across a variety of fundraising channels; including digital, email, social media, direct mail, telemarketing, and SMS.
• A good understanding of using Charity CRMs.
• Proven record of managing agencies
• Proven track record of planning and delivering events
• A proven track record of delivering successful legacy and in memory fundraising programmes
• Understanding of UK legacy and in memory giving market including future trends and direction.
• Ability to report and analyse online and offline campaigns, including interpreting results, applying learnings and making recommendations to increase income.
• Ability to design, develop and deliver training and development activities for both staff and volunteers.
• Proven track record of delivering legacy cultivation events

Skills

• An excellent communicator, both verbally and in writing, and able to build and develop strong working relationships across an organisation.
• Strong public speaking skills and experience of speaking at events for volunteers and supporters .
• A self-motivator with excellent organisational skills and ability to prioritise and deliver multiple projects to schedule.

Experience

• At least 5 years’ fundraising experience especially in legacy and in memory fundraising
• Experience of integration of legacy & in memory fundraising promotion across an organisation
• Experience of working in a dispersed charity with operational volunteers
• Experience of working with volunteers in a fundraising capacity.
• Experience or understanding of the nature of home/remote working.

Please refer to the role profile available to view on this vacancy for full details of this opportunity.

If you feel have the skills and experience to become our Legacy Manager  please click ‘apply’ today, we’d love to hear from you!

The closing date for this role is Friday 4th July 2025. However, we reserve the right to close this vacancy early should sufficient applications be received.

At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.

Join Royal Voluntary Service and together we can change lives, change communities and change society.

Are you a natural leader with a passion for fundraising and a drive to make a real impact? At Horsham Matters, we're dedicated to transforming lives by providing vital support and addressing the root causes of hardship in our community. We envision a future where everyone can thrive, and we're searching for an inspiring Fundraising Manager to help us achieve this ambitious goal.

In this pivotal role, you'll work together with our CEO to create and implement a dynamic fundraising strategy, spearheading efforts to significantly increase our income. You'll have the opportunity to cultivate support from diverse sources including trusts, foundations, corporations, individual donors, and engaging events, while leading and inspiring a collaborative team, building strong relationships with key stakeholders, and representing Horsham Matters with passion. If you have a proven track record of success and a desire to elevate our fundraising efforts to new heights, this is the opportunity for you.

We're seeking an experienced fundraising manager with proven success, ideally within a similar-sized organisation. Expertise in cultivating relationships with trusts, foundations, corporate partners, individual giving, and fundraising events is essential. We need someone with excellent communication and interpersonal skills, capable of inspiring and motivating both team members and potential donors. Above all, you must possess a genuine passion for our mission and a strong commitment to making a tangible difference in the lives of those we serve. Leadership experience is a must, you will be guiding a dedicated team towards ambitious goals.

This permanent, in-person role is based in Horsham, offering a salary of £40,000 per year (FTE) for a 30-hour week, Monday to Friday, with some antisocial hours required for events and campaigns.

This is more than just a job; it's a chance to leave a legacy in our community. We offer a supportive and collaborative work environment, opportunities for professional growth, and the profound satisfaction of knowing that you are helping to build a brighter future for those in need. If you are a natural leader, confident in your ability to elevate our fundraising to unprecedented levels, we encourage you to apply and become the driving force behind our mission's success.