Community support officer jobs in esher, surrey

About Screen Share

Screen Share is the UK’s leading refugee digital inclusion charity. We invest in the digital capability of refugees and people seeking asylum by providing the tools, training and opportunities they need to thrive in education, work and community life. Our vision is a future where every refugee in the UK has the digital tools and support to flourish in a connected world.

Over the past four years, we have supported more than 3,000 refugees with devices, connectivity, and training. Our 2026–2030 strategy commits us to scaling our impact to reach 5,000 refugees across the UK every year, embedding refugee leadership, and ensuring Screen Share is an effective and sustainable full-service digital inclusion service for refugees for as long as needed. 

This role is funded for 1 year with the high likelihood that funding will continue beyond the grant period. We are also awaiting a response for 2 significant funding applications which will expand the programme. 

Personal Profile

This is a leadership role at a pivotal moment in Screen Share’s journey. The role is funded to deliver our current Digital Skills programme, with a strong focus on quality, impact and evaluation. At the same time, we are awaiting the outcome of several significant funding applications. If successful, these will enable us to expand the programme quickly, positioning the postholder as the Head of a national digital skills programme with a larger team and greater leadership remit.

You will be a dynamic and strategic leader, passionate about digital inclusion and refugees. You bring structured programme management (clear processes, monitoring & evaluation, budget oversight) combined with empathy, cultural sensitivity and the ability to motivate others. You will be excited 

You will thrive in a fast-moving and growing charity where flexibility and initiative are vital. You will embed refugee leadership at the heart of our work, co-designing with lived experience. You will also represent Screen Share externally, building partnerships with corporates, councils and charities, raising the profile of refugee digital inclusion nationally.

We particularly welcome applications from those with experience of migration. 

Key Responsibilities

Programme Leadership & Delivery

• Lead the design and strategic direction of our Digital Skills programme, Ensure the service we are providing is high-quality, impactful, trauma-informed and aligned with Screen Share’s 2026–2030 strategy.

• Oversee the onboarding and support of hundreds of refugees looking to develop digitally, including supporting with the development of their Independent Learning Plan’s and journeys through Digital Champions 

• Recruite, coordinate and support our digital champions and staff to provide high-quality online and in-person classes, 1:1 support and effective sign-posting

• Maintain oversight of multiple Screen Share digital skills projects delivered over multiple locations. 

• Trial innovative digital inclusion tools and approaches.

Monitoring, Evaluation & Impact

• Design and oversee comprehensive impact measurement and monitoring and evaluation frameworks to ensure the programme is most effective 

• Produce clear, data-centered programme and impact reports (quantitative and qualitative) for existing and prospective funders and partners 

• Embed continuous learning and client reflections into programme design and improvement.
   

People & Volunteers

• Recruit, train and support Digital Champions and volunteers in a trauma-informed way

• Line-manage staff kindly and calmly as the team grows

• Embed refugee leadership and lived experience in programme design, delivery and iteration
   

Partnerships & Fundraising

• Support our Outreach team in building and maintaining strong partnerships with our corporate, charity and government partners 

• Represent Screen Share to external stakeholders including corporates and charity partners with professionalism and credibility.

• Explain and facilitate our Digital Skills employee engagement package for corporates and businesses in a safe and professional manner

• Collect and report detailed programmatic data and case studies for fundraising bids and corporate partnership proposals.
   

Finance, Safeguarding & Compliance

• Hold accountability for the Digital Skills programme budget, reporting regular updates to the CEO 

• Ensure compliance with GDPR, safeguarding and H&S policies.

• Oversee the prompt and accurate reporting of safeguarding incidents to Screen Share’s DSL, and contribute to the development of our safeguarding as an essential element of our work
   

Personal Specification

Essential

• Significant experience in charity programme management, with a strong preference for experience in the digital inclusion, adult education or refugee support sector

• Proven ability to manage teams of staff and volunteers from a diverse range of backgrounds

• Experience working directly with refugees/asylum seekers OR deep expertise in digital inclusion and commitment to learning from refugee experience.

• Strong monitoring, evaluation and reporting skills and experience

• Financial management experience (budgets, reporting).

• Experience supporting fundraising through impact reporting and case studies.

• Experience managing, training and motivating staff and volunteers.

• Excellent relationship-building skills across sectors.

• Strategic thinker with strong organisational and collaborative skills.

• Excellent written and verbal communication.

• Commitment to Screen Share’s mission and values.
   

Desirable

• Experience scaling programmes across multiple sites/regions.

• Familiarity with corporate volunteering or “train the trainer” models.

• Knowledge of digital skills curricula, programmes and digital inclusion sector

Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights​ and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning. 

(Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position)

In this role, you will be working on a 1:1 basis with our Autistic learners. You will provide support to learners so that they can access the curriculum whilst also promoting their independence and self-esteem through community led activities.

Position: Specialist Teaching Assistant

School: Ambitious College,Pears Campus, Capital City College Tottenham, N15 4FY

Contract Type: Full time, Permanent (Hours: 9am - 4.30pm)

Salary: £25,837 to £27,165 (based on experience)

About the School:

Ambitious College is an independent specialist day college dedicated to supporting autistic young people aged 16–25. Our educational approach focuses on the individual at all times. We offer a highly personalised curriculum and positively support our learners to acquire new skills and take part in everyday life. We are located within two mainstream further education college campuses: the College of Haringey, Enfield, and North East London, and West Thames College, West London. Through a range of partnerships with local businesses, community groups, and our mainstream college partners, we also offer opportunities to learn in the community. This combined approach – personalised education, positive support, and real work experience – delivers results. It allows our young people to achieve their goals, fulfil their potential, and go on to lead active lives in their community. Ambitious College's values define how we work and ensure that children and young people with autism are at the heart of all that we do.

As part of the Ambitious About Autism team, you will enjoy the following benefits:

• Term time only role (yet paid across 52 weeks)
• A competitive salary of up to £26,502 and an increase every September
• Free healthy breakfast available everyday
• State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
• Working with experts in the Autism industry with 1:1 meetings and training provided
• Eye test vouchers, season ticket loans and a cycle to work scheme.
• Employee Assistance Programme, to help you balance your work, family, and personal life
• Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses

Start date: October half term 2025

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Venn Group are delighted to be partnered with a leading sustainability charity, committed to raising standards and driving positive change within the hospitality sector. We are seeking a proactive and motivated Fundraising Officer to play a key role in growing income streams and building strong supporter relationships.

Key responsibilities of the role:

• Implement approved sales and fundraising strategies and workplans
• Translate targets into outreach schedules, campaigns, and account plans
• Monitor market trends and provide feedback for strategy refinement
• Ensure alignment with brand, impact frameworks, and ethical standards
• Build and manage a qualified pipeline across all key funder segments
• Execute full business development cycle
• Deliver offerings (e.g. memberships, consulting, events) with consistent value
• Lead compliant bid submissions and tenders
• Develop tailored proposals, decks, and budgets using templates
• Communicate case for support with clear outcomes and partner benefits
• Collaborate with programme leads on offer packaging and pricing
• Manage onboarding, delivery, reporting, and recognition processes.
• Ensure timely and accurate grant and sponsorship reporting
• Maintain revenue forecasts and update pipeline dashboards
• Work with Finance on contracts, invoicing, and audits
• Apply pricing and margin guidelines; ensure compliance.
• Follow fundraising, data privacy, and ethics policies.
• Provide content for marketing and lead-generation campaigns
• Help build internal capacity on donor relations and pipeline hygiene
• Integrate KPIs and impact narratives into pitches and proposals
• Keep CRM data accurate and meet activity SLAs
• Track and improve conversion rates and pipeline performance
• Share market feedback to refine strategies and offerings

Ideal candidate profile:

• Strong proposal writing, pitching and negotiation skills
• Demonstrated success executing sales and/or fundraising plans with measurable revenue delivery
• Experience delivering defined sponsorships, partnerships, or commercial offers tied to programmes/services
• Charity / Hospitality sector experience

Agency reference number: J90493

Location: Central London

Duration: 6 months temp – permanent

Pay rate: £18 - £20 per hour

Working hours: 35 hours per week

Working pattern: Hybrid (2/3 days per week on-site)

This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

About A4ID

Advocates for International Development (A4ID) is a global charity that believes in the power of the law to drive positive change. A4ID facilitates partnerships between the world’s leading law firms and legal professionals and organisations working towards the UN Sustainable Development Goals (SDGs). Our work ensures that the rule of law and access to justice are integral to sustainable development efforts worldwide. 

Purpose of the Role

The role of the Project Officer – Legal Services (POLS) is to support the PBLS team’s mission to advance the UN SDGs by brokering pro bono legal assistance from legal experts in support of international NGOs globally. The POLS will do this by coordinating the internal processes for project sourcing, scoping and allocating, and utilising legal expertise within these processes and when providing external training and communications.

A key focus of this role is to source and scope out the weekly pro bono projects and forms. The POLS will also engage law firms and other legal stakeholders, conduct due diligence, allocate projects, maintain project records, gather feedback, prepare internal reports and external communications and undertake other administrative tasks as necessary (e.g. updating software and implementing process changes). Other key responsibilities include assisting the PBLM with any bespoke projects, assisting with training events for Development Partners on relevant legal topics, and engaging key Legal or Development Partners on any specific areas of legal interest or need.

To Apply

Interested candidates are requested to send a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person's specification. We encourage you to draw specific examples from your professional life in the Cover Letter.

If you have any queries about the role, please contact the Chief Operating Officer.

Closing date for applications is 21 September 2025.

Schools Development Officer
We are seeking a passionate and proactive Schools Development Officer to lead and grow outreach with schools across Barnet. The organisation was awarded “Charity of the Year” for 2025 by The Barnet Group and are one of The Mayor of Barnet’s chosen charities during his term. 

Position: Schools Development Officer
Salary: £29,500 – £31,500 pro rata (based on experience)
Location: Burnt Oak. HA8 0DT
Hours: 20 hours per week (fixed rota)
Contract: Permanent
Closing Date: We will interview candidates as they apply and reserve the right to close applications once we have made an appointment.

About the Role

This is an exciting opportunity to lead one of the organisation’s most important and fast-growing programmes – their schools outreach. You’ll design and deliver creative, engaging sessions in line with school priorities, and build strong relationships across Barnet’s education community.

From leading on curriculum-linked workshops to managing the Jack Petchey Foundation Achievement Awards, your work will directly contribute to raising aspirations and increasing youth participation across services. You’ll be supported by a dedicated team and play a vital role in delivering on the mission to increase young people’s access to opportunities.

Key responsibilities include:

• Designing and delivering programmes in line with school priorities
• Promoting the programme to schools and encouraging participation
• Building and maintaining strong partnerships with teachers and school leaders
• Tracking impact and gathering feedback to continuously improve
• Supporting sessional staff and volunteers to deliver high-quality activities
• Managing the Jack Petchey Awards programme
• Championing inclusive practice and youth voice in everything we do

About You

You’ll bring a strong commitment to young people, creative energy and the ability to work independently and collaboratively. You’ll be an excellent communicator who can build trust and enthusiasm in schools and across the wider youth sector.

You will have:

• Experience delivering face-to-face youth or education programmes
• Experience working with children and young people facing social or emotional barriers
• Strong understanding of issues affecting young people today
• Confidence managing groups and engaging with a wide range of stakeholders
• The ability to design and deliver engaging, impactful learning
• A flexible and positive attitude, with a willingness to work evenings or weekends when needed

About the Organisation

Our client is an independent charity and purpose-built youth centre for Barnet’s young people aged 8 to 19, and up to 25 for those with additional needs. Awarded “Charity of the Year” for 2025 by the Barnet Group, they support North London’s young people with three things they deserve and need; somewhere to go, something to do and someone to talk to. Open 6 days a week including school holidays, their vision is to ensure every young person is supported and empowered to reach their potential.

Join them in making a difference and raising the aspirations of young people across North London. They embrace diversity and welcome applications from individuals with non-traditional backgrounds. Safeguarding is paramount, and an enhanced DBS check is required. As an equal opportunity employer, they value individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

Other roles you may have experience of could include: Youth Engagement Officer, Schools Liaison Officer, Youth Worker, Education Coordinator, Programme Officer, Learning and Development Officer, Outreach Worker

Be part of something meaningful – apply now to help us grow our impact in schools and inspire more young people to reach their potential.

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

This is a pivotal time to join our dynamic Fundraising team as we work towards our strategy. As our Trusts & Statutory Fundraising Manager, you will manage existing and develop new funder and partner relationships across trusts and foundations and statutory bodies, to ensure we can meet the needs of the increasing number of women we support across London and build on our systems influencing work nationally.

If you are looking to make a real impact on women and children’s lives in your fundraising career, supported by a committed and evidence-led fundraising team then please do get in touch. 

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We supported 833 women and children last year, with a current income target of £1.25m (growing to £1.4m in 2026-2027) and 36 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

You will be joining the Woman’s Trust Fundraising team as we work towards our strategy 2022-2027, to double our income and the number of women we support each year. Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a creative and tenacious fundraising manager, aligned to our feminist ethos and our service users', you will have experience in securing six-figure, multiple-year grants, with the proven ability to effectively communicate services, and to develop funder and wider sector relationships aligned to our strategic priorities. You will be able to manage and deliver the whole cycle of income generation, including regular prospecting, grant management and impactful funder reporting. 

If you are looking at the next step in your career into management, whilst making a real impact on women and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.

Closing date for applications: 22 September 2025.

Interviews: w/c 29 September 2025.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

The Role

Role Purpose

An exciting opportunity has arisen for a dedicated and motivated individual to join us in this newly created HR and Governance role at Dialogue Earth. We are seeking an organised and proactive person to provide day-to-day support across both functions, with around 70% of the role focused on HR. This is an excellent opportunity to develop your skills in a fast-paced, global environment while contributing to meaningful work.

The HR and governance officer will lead and manage the organisation’s human resources, governance, and compliance functions. They will ensure that HR function and practices are fair, legally compliant, and aligned with organisational values, and will support the Board of Trustees in fulfilling their governance responsibilities. This role combines operational HR management with oversight of governance processes, supporting a positive, inclusive, and legally compliant working environment.

Main Responsibilities

Human Resources:

● Coordinate recruitment processes, including drafting job descriptions and contracts, applicant screening, supporting interviews and collecting references;
● Manage staff onboarding processes and induction material;
● Maintain and update HR policies, the staff handbook, and training records in consultation with the COO;
● Manage the HR system (Natural HR or equivalent) and ensure records are accurate and up to date;
● Manage EAP scheme, training, and benefits (e.g. Climate Perks, glasses benefit, Cycle to Work scheme);
● Coordinate staff performance reviews and support line managers with induction, appraisal, and probation processes;
● Manage visa applications for qualifying staff;
● Ensure compliance with UK employment law and monitor HR legislation changes;
● Support the COO in embedding EDI principles in operational practice.

Governance:

● Provide administrative support to the Board and sub-committees, including scheduling meetings, supporting the COO in preparing papers, and minuting meetings;
● Manage trustee onboarding, training, and compliance requirements;
● Ensure timely and accurate submissions to the Charity Commission and Companies House

Finance:

● Process monthly credit card receipts;
● Budget management, including preparation and expenditure tracking.

General:

● Build collaborative relationships across the organisation.
● Support other operational projects as required.

Essential Experience, Knowledge, and Skills:

● Understanding of and a commitment to the mission of the charity
● Experience in HR administration and policy development;
● Ability to maintain confidentiality and handle sensitive information.
● Strong interpersonal skills and excellent verbal, written and communication skills;
● Knowledge of UK employment law and charity governance;
● Excellent minute-taking and record-keeping skills;
● High level of IT literacy (Google Suite, Microsoft Office);
● Ability to work and communicate with staff at all levels within the organisation.

Desirable Skills:

● CIPD qualification level 5 (or working towards);
● Experience managing visa sponsorship processes;
● MHFA qualification;
● Experience working with Natural HR or equivalent HR system;
● Experience working in the media or non-profit sector

Further Information and Benefits

● Salary: £37,000 per annum.
● Working Hours: 50% FTE of a four day working week (16 hours per week)
● Contract Type: 12 months fixed term, with potential for extension/renewal
● Start time: ASAP
● Hybrid Working: Full-time staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
● Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
● Holidays: 20 days per annum (pro rata), plus Bank Holidays.
● Location: Shoreditch, London (unfortunately, we are unable to sponsor visa applications for this role).
● Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.

For detailed information on how your personal data is processed,
please review the Privacy Policy on our website.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

You’ll be responsible for the operational delivery of newly diagnosed activities and events. You’ll contribute to planning, monitoring, reviewing and taking action to maintain quality research.

You’ll work collaboratively with volunteers and staff to ensure the smooth running of our offer, to inspire people newly diagnosed with Parkinson’s, their family, friends and partners, to face the future positively. 

What you’ll do:

• Act as the first point of contact for potential participants, ensuring excellent customer care.

• Manage the operational delivery of the Newly Diagnosed programme working collaboratively with the Newly Diagnosed Volunteer Support Officer and local teams.

• Support the team to develop the reach of the programme so that it is accessible and appealing to a wide range of communities.

• Contribute to regular review and development of the programme content.

• Maintain monitoring, evaluation and reporting, using data and insights from the programme and other teams and directorates.

• Manage the marketing and promotion of the programme to increase its reach.

• Responsible for information asset management and compliance for centrally run newly diagnosed events.

What you’ll bring:

• Ability to manage and prioritise own workload switching between priorities as required. 

• Skilled communicator at all levels; able to deliver complex messages to a range of audiences effectively and appropriately. 

• Demonstrable experience of developing and managing operational activities and raising quality standards with a solution focused approach to problem solving. 

• Experience of planning for and managing change effectively and successful project management including reporting in an engaging and meaningful way. 

• Collaboration and engagement skills with the ability to work in an inclusive and user focused way with both colleagues and volunteers. 

• Experience of monitoring, analysing and interpreting data, problem solving and report writing. 

• Clear understanding of confidentiality and GDPR. 

• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held 25th September 2025.

The successful candidate will be required to 

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

The Director of Policy, Strategy and Governance is a new leadership role at the forefront of shaping and communicating our strategic direction.

As a member of the executive team reporting to the CEO, the Director will work with school leaders, other key external partners and teams within Camden Learning to drive high standards and grow a school-led system striving for both excellence and equity.

The Director will be responsible for leading, developing and communicating Camden Learning’s strategic direction, including plans for future growth and success. This entails keeping abreast of current developments, not only identifying opportunities and trends but also developing and supporting innovative approaches while ensuring alignment with Camden Learning’s goals.

The Director will be responsible for overall governance effectiveness, as well as provide strategic leadership for school governor services, ensuring effective support for governors in their key strategic and statutory roles. This includes establishing high-quality development and training programmes, the provision of a clerking service and bespoke support for governing bodies, as needed.

We are looking for a leader who can take ownership of shaping this role from day one – a strategic thinker, a skilled communicator, and a champion of inclusive governance. This is a rare opportunity to influence the future of education in Camden and beyond. Your leadership will help us tell our story, measure our impact, and ensure that our strategy remains both ambitious and grounded in the realities of our schools.

Key dates

• Applications close: 9am Mon 6 October
• First round interviews: Tue 21 and Wed 22 October (online)
• Final round interviews: Tue 28 October (in person at 5 Pancras Square, London)
• Start date: As soon as possible (January 2026), to be agreed with the successful candidate.

ImpactEd Consulting is acting as recruitment advisor to Camden Learning on this appointment.

Temporary Individual Giving Officer – £16.48 per hour – London

Our charity-sector client is seeking a Temporary Individual Giving Officer to join their Fundraising, Engagement & Communications team for approximately 2 months.

This is a great opportunity for someone with individual giving experience to step in and provide vital support across appeals, stewardship, and donor communications. You’ll play a key role in delivering high-quality supporter care while helping to ensure campaigns run smoothly.

The role

• Support the delivery and analysis of direct mail and other appeals

• Help coordinate donor stewardship, including regular givers and mid-value supporters

• Maintain accurate supporter data in Salesforce, ensuring GDPR compliance

• Respond to supporter enquiries by post, phone and email

• Assist with trading programmes and merchandise fulfilment

• Provide administrative and reporting support to the fundraising team

• Contribute to events and community fundraising activities as required

We’re looking for someone with:

• Experience working in individual giving or supporter care in the charity sector

• Understanding of Gift Aid, GDPR and data protection (or willingness to learn)

• Strong organisational and project support skills

• Experience using a CRM system (Salesforce desirable)

• Excellent communication skills and attention to detail

• The ability to juggle multiple tasks and work well under pressure

Contract: Temporary, c. 2 months, full-time
Salary: £16.48ph+ holiday pay
Location: Primarily office-based in London (some flexibility may be possible)
Start date: ASAP

If you’re looking for your next temporary role in individual giving and can be available at short notice, we’d love to hear from you.

 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

A place to create moments that matter
 
Salary: £40,497 per annum (including regional uplift and car allowance)
 
Location: Camberley with travel around the patch to meet business and customer needs and 1 day a week in the Camberley Office
 
Permanent, 35 hours per week, Monday -Friday 9am-5pm.
 
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
 
It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
 
For a career that means more and makes a meaningful impact on society, this is the place to be.
 
About the role

Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers.
 
You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants.
 
Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary.
 
You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day.
 
Salary

The Housing Partner (Housing Officer) role offers a salary of £36,339 per annum for candidates who fully meet the role requirements.
 
If you're still developing in some areas, we'll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience.
 
You'll also receive a regional allowance of £2,908 and an essential user car allowance starting from £1,250 per year, plus mileage for travel around your patch - helping you stay mobile while making a difference in your community.
 
About you

You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle.
 
The successful candidate will undergo a DBS check as part of the pre-employment checks.
 
A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day's leave to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
 
And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
 
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
 
Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
 
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
 
If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
 
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
 
You may also have experience in the following roles: Housing Management Officer, Tenancy Support Officer, Housing Services Officer, Neighbourhood Housing Officer, Housing Advisor, Community Housing Officer, Housing Management Advisor, Tenancy Management Officer, Housing Support Officer, Residential Services Officer, Estate Management Officer, Housing Operations Officer, Social Housing Officer, Housing Administrator, Customer Services Officer, etc.
 
REF-223 569

Key Responsibilities:

Corporate Partnerships & Relationship Management:

• Build, manage, and steward relationships with corporate supporters, focusing on the healthcare, legal, insurance, and life sciences sectors.
• Develop and implement AvMA’s corporate partnerships offer, including sponsorship packages and bespoke opportunities.
• Identify and research new corporate prospects, working with colleagues to make approaches and secure partnerships.
• Lead the ongoing development of AvMA’s corporate fundraising strategy and toolkit, ensuring they reflect best practice and meet organisational needs.

Workplace Giving & Employee Engagement:

• Support and promote employee fundraising initiatives, matched giving, payroll giving, and workplace events.
• Provide companies and staff teams with engaging fundraising materials, advice, and digital resources.
• Develop case studies and impact content to showcase corporate and employee fundraising.

Digital Fundraising & Content Development:

• Create and maintain engaging digital content for the corporate fundraising section of AvMA’s new website.
• Use online platforms and digital channels to promote corporate giving opportunities and events.
• Work with our communications team to integrate corporate messaging into wider campaigns.

Data & Reporting

• Maintain accurate records of all corporate activity and income using Microsoft Dynamics CRM.
• Monitor, analyse, and report on performance against targets.
• Use data insights to improve supporter journeys and maximise income

General

• Attend in-person meetings and events as required (travel expenses covered).
• Contribute to AvMA’s wider fundraising strategy and cross-team projects.
• Undertake other reasonable duties as required.

We are looking for a creative and detail-oriented Digital Content Officer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining high-quality digital content across our platforms.

This role is home-based within England & Wales, the role is full time but we will consider applications from those interested in part-time hours and/or flexible working.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

You'll work closely with service delivery teams, subject matter experts, and external partners to produce engaging, accessible content that supports victims and enhances our digital presence.

Key Responsibilities

• Commission, write, and produce digital content to support and inform service users.
• Collaborate with service delivery staff and local teams to create and roll out content.
• Maintain and update website content to improve user experience and increase self-referrals.
• Support the development and delivery of digital projects and enhancements.
• Develop SEO strategies and help manage our Google charity grant.
• Contribute to social media content and digital engagement.
• Use analytics to drive content improvements and insights.

You Will Have

• Excellent written and verbal communication skills.
• Experience editing and commissioning content for digital platforms.
• Proficiency with website content management systems.
• Strong interpersonal and collaborative skills.
• Ability to simplify complex information into plain English.
• Experience using analytics tools to measure content performance.
• Knowledge of Microsoft Office and SEO best practices.
• A commitment to equality, diversity, and safeguarding.

Key Deliverables

• Accurate and engaging digital copy for core services.
• Reviewed and improved website content.
• Compelling content for social media and digital campaigns.

Additional Information

• The role involves working with sensitive and potentially traumatic subject matter.

• Occasional travel to attend meetings will be required.

• The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
• Applicants will need to be available for assessment and interview dates scheduled for 21-10-25 and 28-10-25.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Terms:

• Start date: 3rd November 2025
• Salary: £24,512 per annum actual salary (£30,640 FTE, inclusive of £3,990 London Weighting)
• Location: Hybrid - across South London community hubs, HMP Bronzefield, remote working

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Job Purpose:

This role will be based in both HMP Bronzefield and in our community-based hubs in South London, delivering specialist housing support with women impacted by the criminal justice system in prison and the community.

Key responsibility areas

1. To deliver an effective accommodation intervention for women impacted by the criminal justice system.
2. To develop effective relationships with key stakeholders, such as housing departments, probation, prison, to ensure a collaborative approach to women’s accommodation needs.
3. To provide expert advice and support to colleagues, including upskilling through information and training sessions.
4. To work with colleagues to take a system change approach to tackling key issues, such as housing, for women affected by the criminal justice system.

For full job description, please download the recruitment pack.