Community support officer jobs

Do you want to manage the fundraising strategy for the only charity dedicated to building a global community that supports board directors to advance climate and nature governance? 

Chapter Zero Alliance is at an exciting inflection point, supporting a high-impact chapter network active in over 70 countries through our programme: the Climate Governance Initiative. We are looking for a Senior Manager, Global Development to play a pivotal role in diversifying and growing our income, ensuring the long-term sustainability and impact of our mission. This is a unique opportunity to help us translate a critical global need into tangible, well-funded programmes that drive measurable change on corporate boards worldwide. 

Offer and Benefits 

• Salary: Up to £50,000 per annum 

• Contract: Permanent, Full-time 37.5 hours per week (0.8 part-time considered) 

• Location: Office-based / Hybrid within the UK (Central Cambridge-based office) 

• Annual Leave: 27 days, plus Bank Holidays and discretionary Christmas shutdown 

• Pension: Generous 8% employer pension contributions (no match required) 

• Wellbeing: Group life assurance, employee assistance programme and health cash plan 

The Role: Senior Manager, Global Development  

You'll bring significant development experience, strategic leadership and hands-on delivery to the identification, securing, and management of significant grants from philanthropic foundations, institutional donors, trusts, and statutory funders globally. You'll build and nurture high-value relationships, coordinate fundraising initiatives, and establish the robust infrastructure for effective grant management across our global network. 

Key Responsibilities - Drive Strategy and Deliver Impact 

• Fundraising Strategy and Pipeline Management: Contribute to the design of an ambitious global grant fundraising strategy and manage its implementation. You'll conduct market research, qualify new opportunities, and maintain a robust prospect pipeline to expand our existing funding base. This will involve the coordination and project management of outreach and engagement activities. 

• Proposal Development and Budgeting: Lead the creation of compelling, high-quality concept notes and multi-year funding proposals, aligned with funder priorities and including accurate, transparent budgets. 

• Donor Stewardship and Reporting: Be a key representative for Chapter Zero Alliance with funders, serving as a key liaison for funder-related operational queries. You'll work with the wider team to ensure timely and accurate narrative and financial reporting, managing communications to foster long-term engagement.

• Grant Management and Administration: Oversee our current funding portfolio, manage grant administration, collaborate with Finance on forecasting. 

• Internal Coordination: Facilitate and support our Development Working Group as well as manage core systems: CRM, funder contacts and documentation. Work closely with senior leadership, including the CEO, and project teams across our global network to align fundraising with programme delivery and provide critical performance analysis.

Who We're Looking For 

This role requires a dedicated fundraising professional with a proven track record of successfully securing significant grant funding. You're a strategic thinker and relationship builder with exceptional bid-writing skills and an innate ability to translate complex programme needs into compelling proposals. 

Essential Expertise 

• Significant experience working in institutional fundraising or partnership management within the non-profit or development sector. 

• Knowledge of the climate-related trust and grants sector internationally and in the UK. 

• Demonstrable track record of successfully achieving income targets (minimum six-figure funds, including multi-year grants) from philanthropic foundations, institutional donors, trusts or statutory sources. 

• Strategic relationship-building skills working with grant makers and partners. 

• Effective bid writing, delivering clear, persuasive, and well-structured proposals and reports tailored to align with grant priorities.

• Strong financial and strategic planning skills, including KPIs, grant compliance and reporting. 

• Sound understanding of the legal and regulatory framework governing fundraising within the charity sector, including the standards set by the Fundraising Regulator, the Charity Commission’s expectations around fundraising practices, and data protection obligations under GDPR. 

• Exceptional organisational and project management skills - you can navigate multiple deadlines and competing global priorities with ease. 

Desirable Skills That Will Set You Apart 

• Experience coordinating cross-departmental or cross-regional working groups. 

• A genuine passion for the global climate, development, or social impact sectors - understanding the urgency of our mission. 

• Experience using CRM/project management/fundraising databases. Core Competencies 

• Strategic thinking, planning and analytical skills, able to translate complex programme needs into compelling proposals. 

• Strong interpersonal and communication abilities. 

• Project management. 

• Able to balance short-term priorities with longer-term strategic activities. 

• High attention to detail and highly accurate. 

• Collaborative working style and proactive attitude. 

• Commitment to our mission, values, and ethical fundraising principles. 

The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our charity. We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face time with our colleagues to promote creativity and collaboration; we’ve therefore adopted a blended working model of home and office arrangements.

We are proud to be an equal opportunities employer and we are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.

We have a legal responsibility to ensure you are eligible to live and work in the UK. 

Any information given will be processed for employment selection and statistical purposes in line with our Data Protection Policy. 

Interviews will be held during December and January.

About Resource Futures

We want to create a future where organisations, people and communities can thrive and rebalance their relationship with material resources.

Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change.

We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.

We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.

The opportunity

Education is central to our vision for the future. Our team focuses on equipping young people and their wider school and home communities with knowledge, understanding, skills, values and attitudes that promote sustainable development and care for the world’s people and resources.

The Resource Futures Education Team has worked over the past 17 years in developing and delivering high quality Education for Sustainable Development programmes, specialising in waste issues.

Your role will be part of the education team in Devon who enable schools and young people to develop more sustainable practices and lifestyles, specifically within the areas of waste reduction, reuse, recycling and composting. 

Our ideal candidate will live in or around the East Devon / Exeter / Teignbridge area, where the majority of delivery will take place, with some home working. For the successful candidate, there may be an opportunity to expand the number of hours you deliver on a short-term basis, dependent on funding opportunities.

What you will be doing

· Develop and deliver high quality education programmes in schools on the 3Rs – reduce, reuse and recycle - and composting, to include: 

o Leading workshops, assemblies and waste audits.

o Advising school staff (including senior staff, cleaners, caretakers, kitchen staff and other non-teaching staff) on educational and practical waste issues. 

o Support or lead school visits to waste management facilities such as recycling centres and energy from waste (EfW) plants. 

· Recruit schools to the programme and ensure bookings, administration and preparation are undertaken to a high standard. 

· Develop new learning and teaching materials to support the programme, including physical and e-resources. 

· Create and maintain effective relationships with Devon County Council, district councils and other relevant organisations. 

· Assist schools in the practicalities of setting up and maintaining their recycling and composting systems, in liaison with district councils. 

· Work in partnership with Devon County Council to run events, competitions and teacher training courses. 

· Develop effective and supportive relationships with primary, secondary and special schools across the Devon area. 

· Keep accurate records of work, including data on schools visited and waste audit results. 

· Monitor and evaluate the programme, including contribution towards the written annual report. 

· Liaise with other Resource Futures colleagues on project tasks, such as publicity and promotion.

· Contribute to the Recycle Devon and Zone websites, School Sustainability Bulletin and social media where required. 

· Help schools to access resources to write and implement climate action plans.

· Keep abreast of new developments and ideas in education, particularly education for sustainable development. 

· Represent Resource Futures at external meetings. 

· Identify opportunities for business development. 

· Any other tasks as deemed appropriate to this post. 

Enhanced DBS (Disclosure and Barring Service) employers check will be carried out for this role.

The essentials

· Previous experience working in or with primary schools, or experience or training in a relevant subject or area. 

· Knowledge of education in schools including the National Curriculum. 

· Demonstrable knowledge of sustainable resource and waste management issues and solutions, including composting.

· Demonstrable knowledge of and/or experience in education for sustainable development.

· Experience of monitoring and evaluation processes. 

· Experience of developing learning and teaching materials. 

· Excellent written and verbal communication skills, as well as presentation skills. 

· Great interpersonal skills to motivate others. 

· Ability to work effectively on own initiative and as part of a team. 

· Ability to perform calmly under pressure. 

· Willingness to deliver workshops and activities outdoors as well as indoors. 

· Competent IT user, particularly Microsoft Excel, Microsoft Word and PowerPoint. 

· Current full driving licence with own transport or ability to travel easily in and around Devon. As this role will mainly take you to East Devon, Teignbridge and Exeter (as well as home working), you will need to be within easy commuting distance of these areas. 

· Commitment to education and sharing expertise. 

· Imaginative and resourceful as well as enthusiastic and constructive. 

· Access to a compost bin/heap for some of the workshop delivery. 

Great to haves

· Qualified teacher status (QTS). 

· Experience of working in or with secondary and special schools. 

· Knowledge of energy and carbon management issues and solutions. 

· Experience of partnership working with Local Authorities and Districts or similar local organisations. 

· Business development skills. 

· Knowledge of other IT packages e.g. Canva, Eventbrite, Mailchimp and SurveyMonkey. 

· Knowledge of climate action plans in education settings. 

Benefits

· Embedded flexi working culture.

· 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.

· Buying and selling annual leave policy to add further flexibility around how you manage your work/non-work time and give you better control over how much and when you take leave from work.

· Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).

· Enhanced maternity and paternity pay.

· Enhanced sick pay.

· Scottish Widows pension plan – the company will match up to 7% of your contribution.

· Group life assurance cover.

· Healthcare portal offering 24/7 GP access and prescription service, mental health support, wellbeing advice, financial and legal guidance.

· Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.

· A cycle to work scheme for all and on-site showers at the Bristol office.

· Home and tech scheme - costs at Currys and Ikea spread across 12 months, and up to 10% savings.

· Paid professional membership such as CIWM or ISEP.

· An opportunity to become a company member, contributing to decision making and the future direction and success of our business.

· Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.

· Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.

· Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.

· Two annual team activity days, each followed by evening socials.

· Green and accessible Bristol office, surrounded by nature, and close to the harbourside.

· Accessible central Glasgow office close to local public transport links as well as cafés and shops, with various complementary facilities, events and networking opportunities.

· An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.

Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment.

We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance.

We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs.

We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.

Please apply via our website link by 9am on Monday 1st December 2025. Please let us know if you would like to submit your application in a different format. Interviews for this role will be held at Pinbrook Recycling Centre in Exeter on 11th and 12th December 2025.

Aston-Mansfield is a charity with a rich history of supporting children, young people, and families in East London since 1884. Based in Manor Park, the organisation focuses on four key areas: children and families, youth empowerment, mental health and well-being, and community development. 

Our work with young people includes training workshops, mentoring, youth-led heritage programmes, and other initiatives that help young people build confidence, develop decision-making skills, foster social inclusion, and improve well-being. We are passionate about amplifying youth voices, encouraging young people to join our board as Young Trustees and take on paid Young Facilitator roles to develop their leadership and delivery skills. 

Our two most current young adult programmes include: The Heritage Lottery programme second year delivery:  

New Voices for Old Stories is our youth-led heritage project which supports young people in investigating our heritage and the heritage of the area and reframing old stories from the past 100 years into new voices. 

Newly funded Reaching Communities programme:  

Breaking Boundaries Collective: Aims to reduce loneliness and isolation and build stronger relationships across different communities. At the same time, the project will focus on increasing the social mobility of young people from disadvantaged and low socioeconomic backgrounds. This will be achieved by employing 16 Young Facilitators in key leadership roles as well as engaging 160 young people as Changemakers, providing training and development through learning days and Action Learning Sets using external free lancers. 

This programme will have an integrated and community-focused approach, alongside the development of Young Facilitators to lead the project. Breaking Boundaries Collective will build on Aston-Mansfield's existing work and create a safer, happier, and more connected Newham for young people and the wider community. 

Role Overview 

As the Youth Programmes Manager, you will lead Aston-Mansfield’s Young Adult Programmes for individuals aged 16–25 in Newham and surrounding boroughs. You will oversee the delivery of funded programmes, develop new initiatives, and ensure high-quality workshops, training, and mentoring. This role also involves managing teams, budgets, safeguarding responsibilities, and building partnerships to support the charity’s mission of empowering young people and creating stronger communities. 

Queen’s Crescent Community Association (QCCA) runs one of the largest and most diverse older people’s services in Camden. We operate in the borough’s most deprived area and annually support around 300 people aged 55+ to live happier, healthier, more connected lives.

The new co-ordinator will be responsible for delivering a full programme of activities.

We are looking for someone who will:

• Lead, manage and deliver the programme for people aged 55+ in Gospel Oak and the surrounding areas.

• Line-manage sessional and part-time staff, overseeing HR, payroll and supervision.

• Recruit, manage and supervise volunteers, ensuring they are actively engaged in designing and delivering services.

• Prioritise outreach and promote the programme locally, building positive relationships with older people, care homes, sheltered housing, health centres and other partners.

• Deliver regular and accurate reporting, including surveys, consultations and data for board meetings, funders and fundraising.

• Plan and deliver a sustainable programme, balancing free activities with occasional fee-paying or volunteer-led sessions through creative thinking.

• Support older people to access internal and external services that promote their mental health and wellbeing.

• Organise specialist talks, workshops, lunches, coffee mornings and activity refreshments, ensuring all supplies, volunteers and logistics are in place.

• Lead on key administrative duties, including registration forms, attendance registers, CRM updates, progress reports, income and expenditure records, Square Up entries, Equals card spreadsheets, petty cash, payroll hours and the Blip database.

• Plan monthly outings, design the monthly events calendar, maintain the mailing list, and ensure all activity reflects good practice models, quality standards and integration with QCCA’s wider services.

The Talent Set are delighted to partner with a fantastic health organisation to recruit a Senior PR & Communications Officer role. This position offers a unique opportunity to shape and deliver impactful communication strategies within the health sector, supporting the organisation's reputation and stakeholder engagement.

Role Overview
The successful candidate will lead strategic communication initiatives, fostering strong relationships with media, stakeholders, and the community. They will ensure messaging aligns with organisational goals and enhances visibility.

Key Responsibilities

• Develop and implement comprehensive public relations and communication plans.
• Manage media relations, including drafting press releases and responding to inquiries.
• Coordinate internal and external communications to ensure consistent messaging.
• Monitor media coverage and analyse communication effectiveness.
• Support events and campaigns to promote organisational initiatives.
• Maintain up-to-date knowledge of sector developments and public perception.
• Collaborate across teams to align communication strategies with organisational priorities.

Person Specification

• Proven experience in public relations, media engagement, or corporate communications.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects concurrently with attention to detail.
• Strong stakeholder engagement and interpersonal skills.
• Sound understanding of media landscape and communication channels.
• Proactive approach to problem-solving and adaptability.
• Ability to work effectively in a fast-paced, evolving environment.

What’s on Offer

· Salary: £46,000-£55,000

· Permanent

· London, hybrid 2 days/week

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Title: Volunteer Co-ordinator – Sanctuary Citadel 
Hours: 35 hours 
Term: Fixed Term until 5th May 2027 with potential for extension beyond this dependent on funding. 
Location: Home-based, with regular travel to Cardiff and Newport, and occasional full-team meetings in England.
Reports to: Sanctuary Manager 
Salary: £35,137 

Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong. We run projects throughout England and Wales.

The role of the Volunteer Co-ordinator is to lead the Sanctuary Citadel project in Cardiff and Newport. This will be at a key time for the project - adapting and expanding from an existing Citadel volunteer model to support Newly Granted Refugee’s transition from Home Office Accommodation or alternative accommodation into permanent homes.

Working with the Sanctuary Manager and a team of volunteers, you will ensure this support is upheld to a high standard. You will be responsible for a variety of tasks to facilitate this, including recruitment and training of volunteers. Maintaining clear communication with internal teams and external stakeholders, you will ensure project coherence and impact, and promote awareness of the project and its impact within the community.

Please see attached job description for further information.

Finance Director

We are seeking an experienced senior finance leader to drive financial strategy and sustainability across a national charity.

Position: Finance Director

Salary: £75,000 (£45,000 pro-rata)

Location: Flexible, 1 day in Doncaster but not essential

Hours: 21 per week (part time)

Contract: Permanent

Closing date: 8am, 1st December 2025

About the Role

This is a strategic leadership role responsible for long term financial sustainability, robust controls and a strong commercial approach. As a key member of the senior leadership team, you will work closely with the CEO, Board and Directors to deliver the charity’s strategic ambitions and build a positive, collaborative culture.

Key responsibilities include:

• Lead financial planning, reporting and strategic oversight for the organisation

• Provide expert advice to the Board, CEO and leadership team on all financial matters

• Strengthen commerciality and oversee development of a sustainable business model

• Lead programmes to simplify processes, improve efficiency and reduce financial risk

• Act as Company Secretary ensuring legal, regulatory and governance compliance

• Oversee risk management frameworks and insurance provision

• Build strong business partnering relationships, particularly with Operations

• Manage and develop the finance team, ensuring high performance and motivation

• Lead supplier relationships including banks, auditors, insurers and pension advisers

• Oversee major contracts, grant reporting and financial controls

• Provide leadership on property negotiations, contracts and legal matters related to finance

• Guide and monitor financial performance, ensuring targets are achieved

• Ensure all financial and legal obligations are met across the charity’s activities

About You

You will bring significant senior level finance experience along with credibility, clarity and the ability to influence at all levels.

Essential skills and experience:

• Extensive experience in senior finance roles, ideally within the charity sector

• Strong understanding of financial strategy, business planning and risk management

• Proven ability to analyse complex financial information and present clear recommendations

• Experience leading and developing a finance team

• Knowledge of charity governance, regulatory compliance and statutory reporting

• Skilled in building commercial models and driving long term sustainability

• Strong communication, negotiation and relationship building skills

• Professional finance qualification such as ACA, ACCA or CIMA or equivalent experience

• Strong understanding of business partnering models and effective cross organisational working

Desirable:

• Company Secretary or governance qualification

• Experience leading finance transformations or major organisational change programmes

About the Organisation

The organisation is committed to improving environmental outcomes and supporting communities across the UK. Their work is driven by values including making a positive impact, working collaboratively, improving processes and striving for excellence. They are focused on long term sustainability, strong governance and delivering meaningful change.

Other roles you may have experience of could include Chief Financial Officer, Head of Finance, Finance Business Partnering Director, Commercial Finance Director, Director of Corporate Services, Strategic Finance Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the Sheila McKechnie Foundation

The Sheila McKechnie Foundation (SMK) is here for people working to make lasting change, whether in their community, across society or for our planet.  We connect the campaign community to grow in solidarity, share ideas and find common cause.

Campaigning is vital to a healthy society. In a free and hopeful society, people need to know they have the power to make a difference: they can envisage change and can push for that change to happen. For nearly two decades, we have run programmes for individuals and groups, offered support and advice and been a place to share knowledge on the keys areas of effective campaigning.

Each year, we work directly with up to 300 organisations and well over 1000 people. They are tackling a wide range of social issues across human rights, environment, health, housing, young people, and community. Whether improving disabled access on local transport, tackling financial inequality, or promoting solutions to global conflict, our mission is to help campaigners succeed.

About the Role

We are seeking an experienced Operations and Systems Manager to join our team. As Operations and Systems Manager, you will ensure SMK’s operations are well managed, and make sure that we have all the processes, technology and policies needed to operate effectively. We’re looking for someone to take initiative to improve things where needed and bring their experience from elsewhere to the team.   

The Operations and Systems Manager will work closely with the CEO, Board and staff team of 6, and hold the relationships with our external IT, Accounting and HR providers. You will also play a key role within the organisation in shaping culture and supporting staff to carry out their roles to the best of their abilities.

For further information, please see the job description. 

Flexible and Hybrid Working

Our office base is located in central London. You need to be in the office for a minimum of 1 day per week and further Team Days and Board Away Days. Travel and accommodation for working at our London office is at the job-holders own expense. Expenses incurred for SMK business outside London are covered by the charity.

The 15hours per week can be worked flexibly across Monday to Thursday, with a preference for them to include at least part of Monday and Tuesday to accommodate our weekly team meetings (Monday mornings) and Board Meetings which occur quarterly (Tuesday afternoons)..

If you have any questions about the role or process, please get in touch. We are happy to discuss any accommodations or adjustments needed to support your application or participation in the interview process. Please let us know how we can assist.  

Closing Date 30th November, Interviews in person Tuesday 8th December

This is a hands-on and varied role for someone who enjoys planning, organising, and making things happen. You’ll take the lead on delivering Day One’s events programme from fundraising challenges and third-party events to awareness and engagement activities that raise our profile and connect new people to our cause.

Your main focus will be on logistics, planning, and delivery ensuring each event runs smoothly, safely, and reflects Day One at its best. You’ll also be developing new opportunities, or supporting engagement events such as Major Trauma Awareness Week and campaigns that complement our services and mission

Reporting to the Head of Public Fundraising you will champion Day One’s values and behaviours, working collaboratively across teams to ensure that all our internal and external events reflect our mission and priorities.

You will bring a positive, proactive, and resilient approach, with the ability to innovate, influence and drive results. You’ll also play a key role in shaping our future plans, helping us grow our income in the years ahead as we develop and roll out our new organisational strategy.

The post holder’s primary duties and responsibilities are as follows: 

Fundraising & Third-Party Events

• Plan, coordinate, and deliver Day One’s calendar of fundraising events, including challenge and third-party activities.
• Grow opportunities for individuals, teams, and partners to take part in events that raise funds and awareness.
• Manage event logistics, budgeting, risk assessments, and delivery on the day with our preferred suppliers.
• Steward flagship event participants, such as those taking part in the London Marathon and Great North Run.
• Ensure participants from other challenge events are handed over smoothly to the Relationship Fundraiser and Fundraising Assistant, who will lead on their stewardship and follow-up.

Awareness & Engagement Events

• Work closely with the Marketing & Communications Officer to plan and deliver awareness and engagement events such as exhibitions, conferences and networking events.
• Lead on all logistics and coordination from venue bookings and set-up to equipment, displays, and volunteer support.
• Represent Day One at events, helping to raise our visibility and strengthen relationships with partners, supporters, and professionals.
• Support the Marketing & Communications Officer with the delivery of campaigns like Major Trauma Awareness Week and other activities that raise Day One’s national profile.

Planning & Delivery

• Develop and maintain event plans, schedules, and budgets, ensuring events are efficient and well-organised.
• Build strong relationships with suppliers, venues, and event organisers to ensure value for money and quality delivery.
• Review and record event outcomes to support learning, improvement, and future planning.
• Balance multiple projects moving seamlessly from one event to the next or planning ahead for the year-round events calendar.

Teamwork & Values

• Work collaboratively across fundraising and communications to deliver joined-up campaigns and consistent messaging.
• Champion Day One’s values and behaviours, ensuring every event reflects our mission and priorities.
• Bring a positive, proactive, and flexible approach ready to problem-solve, adapt, and make things happen.
• Play an active role in helping Day One grow its reach and income as we deliver our new organisational strategy.

Please refer to the attached recruitment pack for more information. If you think you could be the right person to fulfil the exciting responsibilities of this role, please apply.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Closing Date – Tuesday 9th December

First round interview Monday 15th December - virtual

Second round interview in-person, date TBC

OPERATIONS MANAGER

We are seeking an enthusiastic, compassionate person, with good attention to detail and a track record of supporting and motivating staff and a desire to make a difference to the homeless and vulnerably housed.

About The Bridge Homelessness To Hope

We began in 2008 with a mission to help people who are homeless in Leicester by providing them with hot food, drinks and most importantly, companionship and we have evolved from there to the service we provide today.

Our staff team and volunteers derive from many backgrounds and religions, all with one common goal: to help those who are on the street move from despair to hope.

We are an outreach to the homeless and to those who just have nowhere to go and no-one to turn to. Through our Hub we support those who are hardest to reach by seeking to:​

· Overcome the barriers to engagement encountered with more traditional service models.

· Be a place where guests (never service users or clients) can feel secure, trustful and not feel judged.

· Run services that are supplied by people who understand their challenges and are empathetic to them.

Our services are designed to support our guests in making long-term, sustainable improvements to their lives.

Our vision is for everyone to have a place they can call home and hope for the future, with an aim to support the most isolated and marginalised people that often have no one else to turn to.

We do this by offering a safe place to support people in crisis, helping people make long-term, sustainable improvements to their lives, and by developing accessible mental health services.

Hours: Full-time - 37.5 hours per week - Monday to Friday (occasional Saturdays where operational needs dictate).

Purpose of the Role

Reporting directly to the CEO, the Operations Manager ensures the effective day-to-day running of The Bridge Homelessness To Hope’s services — including Drop-In Hub and supported accommodation — maintaining safe, high-quality delivery and ensuring that staff and volunteers are supported to provide compassionate and effective support for people experiencing homelessness.

Key Responsibilities

1. Leadership and Management

· Work with the CEO to ensure The Bridge Homelessness To Hope’s mission and values are lived out in practice.

· Translate strategic plans into operational work plans with clear targets and outcomes.

· Provide visible leadership within the Hub and accommodation projects, modelling best practice.

· Deputise for the CEO as required.

· Ensure systems and culture of effective internal communications, including team meetings, and day-to-day communications protocols.

2. Housing and Hub Operations

· Oversee housing operations, including maintenance, furnishing, and equipment.

· Ensure compliance with housing regulations, leases, and health and safety

· Manage contractors and cleaners for accommodation and Hub facilities.

· Oversee resident induction, behaviour issues, crises, and breaches of licence.

· Oversee housing records and inspection reports.

· Ensure accurate and timely housing benefit claims, payments, and record keeping.

· Liaise with property owners and coordinate day-to-day housing management tasks.

· Oversee Hub operations, ensuring high standards of delivery and effective support for guests.

3. People Management

· Line manage staff team, ensuring clear supervision and accountability.

· Recruit new staff, including advertising, short-listing, interviewing.

· Conduct regular one-to-ones and appraisals with all staff.

· Oversee staff induction, development, and wellbeing.

· Ensure appropriate training for regulatory and practice updates.

· Manage performance issues, grievances, and disciplinaries in line with policy.

4. Service Delivery and Impact

· Ensure safe, effective, and compassionate service delivery across all operational areas.

· Maintain systems for effective data capture, monitoring, and reporting.

· Support evaluation, reporting, and improvement processes.

· Contribute to safeguarding oversight and incident management.

· Lead on-site crisis response and staff support during incidents.

5. Financial and Administrative Responsibilities

· Oversee day-to-day housing income and expenditure.

· Ensure operational efficiency through effective systems and processes.

· Support administrative and compliance processes across the charity.

6. Risk Management and Compliance

· Maintain and regularly review the organisational risk register.

· Manage operational risks, including safeguarding, health & safety, and reputational issues.

· Ensure all incidents and concerns are recorded and followed up appropriately.

7. External Relations

· Liaise with local authorities, housing benefit officers, and partner agencies.

· Represent The Bridge Homelessness to Hope at relevant operational meetings and networks.

· Ensure accurate signposting and referrals for service users.

Other

· Other trouble-shooting, providing cover, general advice etc.

What You Need

Essential:

• Proven experience in operations or office management.
• Strong organisational skills.
• Excellent written, verbal, and interpersonal communication skills.
• IT literacy including Microsoft 365 and database systems.
• Ability to handle confidential information with discretion.

Desirable:

• Experience in the charity sector.
• Understanding/awareness of trauma-informed working.
• Knowledge of charity governance and compliance.
• Understanding of CRM systems and data protection.
• Full UK Driving Licence

Benefits

Succession Plan

Flexible working hours (where possible)

25 days annual leave + 8 statutory Bank Holidays

Contributory Pension Scheme

Free parking

Free lunch and snacks

​

Job Summary

The Head of Operations holds responsibility for our day-to-day delivery, strategic development of our services, and operational team leadership. As our new Head of Operations you will:

• sit on the PiP Senior Management Team and lead our team of circa twenty delivery staff. 
• ensure continuous operational improvement, working with SMT to develop our service and systems, through new projects or ways of working, and champion a learner-led approach to everything we do. 
• champion PiP meeting our regulatory and reporting requirements, manage key relationships including with local authorities, and hold budget responsibility across our service.

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Significant experience of working with people with learning disabilities, or a similar vulnerable client group, including knowledge of Safeguarding of Vulnerable Adults (SOVA) processes.
• Significant experience of leading and managing a staff team.
• Strong understanding of and commitment to a person-centred approach to working with people with learning disabilities, including planning, progress monitoring and review.
• Experience of liaising with a wide network of agencies and sector professionals in support of student needs.
• Knowledge of national and local legislation and policy affecting people with learning disabilities, including personal budgets. Alongside knowledge of key legislation and processes including on Health & Safety and Risk Skills and abilities 
• Able to communicate effectively, both verbally and in writing, including the ability to maintain accurate records and produce reports for a variety of internal and external audiences.
• Able to take a lead role in the implementation of major tasks, including contributing to the delivery of key performance management targets and making organisational and systems improvements.
• Able to manage and complete projects successfully, including delegating tasks and monitoring and evaluating progress against outcomes.
• Able to establish, develop and maintain constructive and professional relationships with a wide variety of professionals and carers both internally and externally.
• Able to liaise and work closely with student families, carers and other stakeholders in planning, implementing and monitoring support.
• Able to take a flexible approach to work, including flexible and out of hours working in response to service needs and developments.
• Willing and able to participate actively in a variety of fundraising events and activities, including some evening and weekend events.

What We Offer:

• You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
• An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
• We offer a travel subsidy of up to £7.50 per day to help with the commuting costs.
• We provide a 4% pension contribution
• Free Employee Assistance programme 24/7 with access to counselling
• We offer regular team meals and socials - generally during work hours and they are optional.
• We offer a cycle-to-work scheme and as we're a charity you'll get access to savings like charityworkerdiscounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: December 5th 2025

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

Battersea is entering an exciting phase of innovation and transformation during this first year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals. This role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.

The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers. The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs in order ensure the long-term health of the Philanthropy pipeline. They will do this by personally managing a portfolio of key individual relationships as well as line-managing the Philanthropy Officer to deliver against their targets. This role, together with Battersea’s other Philanthropy Managers, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 1st December 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview Date(s): To be confirmed

For full details on the role, please download the recruitment pack from our Careers website.

To apply for the role, click on the "Apply" button below.

This position plays a key role in growing income,inspiring participation and building new ways forpeople to support Action for Pulmonary Fibrosis.The Senior Fundraising and Innovation Manager will create and scale fundraising products, expand community and third-party participation and cultivate ideas that turn into measurable income. It is a role that combines strategy with action, identifying opportunities and testing them, through to launch, improvements, analysis and embedding
them into the APF fundraising portfolio.
The postholder will own an income target, lead fundraising product growth and manage a team with their own income responsibilities.

Success means more supporters raising more money, in more ways, with clear journeys and deeper connection to APF’s mission. This role will collaborate closely with the Senior Supporter Care and Campaigns Manager, and the
Senior Partnerships and Philanthropy Manager, as well as the Communications team, to ensure audiences receive seamless, coordinated journeys. Campaign planning, product launches and supporter stewardship will be delivered through collaboration and combined success measures to ensure fundraising activity is connected.

Further details can be found in the job description attached. 

We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.

As a Helpline Adviser you will:

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.