Community support team lead jobs in thamesmead, greater london
Position: Income and Gift Aid Accountant Assistant
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We are looking for an enthusiastic and motivated Income and Gift Aid Accountant Assistant to help us make sure every penny counts in our mission to stop MS. You'll play a key role in managing our income processing and supporting Gift Aid claims to help us maximise the value of every donation.
You'll ensure that donations recorded in our CRM system match the funds received, resolving discrepancies and supporting our income processes to run efficiently. Working closely with our Customer Services and Fundraising teams you’ll be at the heart of making sure our financial data is accurate and robust.
You’ll also assist with preparing and checking Gift Aid claims, helping us claim back vital extra funds at no additional cost to our supporters. Your detail driven approach will help us continue to build a strong and transparent foundation for everything we do.
To succeed in this role, you’ll need a good understanding of financial accounting principles, strong Excel and IT skills, and a collaborative problem-solving approach. Excellent communication and organisational skills will also be essential as you work closely with teams across the organisation to ensure our income records are accurate and efficient.
If this sounds like you and you're looking for an opportunity to grow your skills, along with experiencing challenges and a shared purpose, then we’d love to hear from you.
Closing date for applications: Friday 15th August 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Introduction
Iswe is a social impact foundation dedicated to finding ways to put people at the heart of social and political decision-making to solve some of society’s greatest challenges.
We are seeking a motivated, resourceful and conscientious Front-End Developer to join our small digital product team, working on Assemblis - a hugely ambitious global platform to strengthen community-led decision-making - as it moves from a working prototype to a fully fledged product used by community groups worldwide. We are looking for some eager to have an impact, both on the product they are building and on the world.
The period from 2025 to 2026 presents a unique opportunity to scale the use and impact of Assemblis around the COP30 UN Climate Conference—set to take place in the Amazon at the end of 2025—by leveraging strategic relationships, including key support from the Brazilian government.
About Assemblis
Assemblis will support communities across the world to run community gatherings, deliberate on shared challenges, and make collective decisions. The platform combines step-by-step guidance, storytelling features and data aggregation, enabling community groups to deliberate meaningfully, share their insights and connect with each other. Our vision:
A world of resilient local communities that have the tools and confidence to make fair, effective decisions, through community assemblies that facilitate learning, build solidarity and have clear pathways to local and global action.
Assemblis will support people to deliberate on challenges and act together in their communities, whilst building a global picture of citizen needs, actions and solutions, which will inform global decision making. One of the ways it will do this is through the Global Citizens’ Assembly - a permanent institution that Iswe and partners are building.
A Global Citizens’ Assembly for COP30 to be launched in Brazil in November is the key opportunity to pilot Assemblis. We are currently testing a minimum viable product (functional prototype) with small sets of global users, and are looking for someone who can lead the iteration process, with the goal of an alpha launch in Climate Week in September.
Assemblis’s vision - A world of resilient local communities that have the tools and confidence to make fair, effective decisions, through community assemblies that facilitate learning, build solidarity and have clear pathways to local and global action.
Main duties
-
Work directly on the web frontend application for using Typescript, Svelte.js, and Tailwinds CSS
-
Ensure scalability, performance, and maintainability using coding best practices that prioritise high code quality
-
Produce performant web solutions to allow the platform to be used effectively in global regions with low-bandwidth, or limited access to consumer technology
-
Build features and applications with a mobile-first approach to responsive design
-
Work with a close focus on accessibility, compatibility with screen-readers, and adherence to WCAG Guidelines
-
Write effective tests to cover functionality and support future development
-
Contribute to product decisions to help prioritise the most important features and solutions for our users world-wide
-
Troubleshoot and debug issues, providing timely resolutions and maintaining the stability of the application
-
Support other Iswe websites, built using Craft CMS
-
Collaborate via Slack, Trello, documents, and frequent video conferences
Your skills and experience
Essential skills and experience
-
Previous experience in front end development
-
Deep understanding of Javascript, preferably with a strong grip on Typescript
-
Deep understanding of modern web standards, CSS, and cross-browser compatibility
-
Experience using source control, agile methodologies and other collaborative workflows
-
Excellent communication skills, capable of conveying technical information to both technical and non-technical stakeholders
-
Experience working with UI design systems, and from Figma design files
-
Experience integrating with RESTful APIs
Desirable skills and experience
-
Pro-active attitude, with the ability to work both autonomously and to collaborate remotely
-
Experience working in a small team, ideally having worked in agency or start-up environments
-
PHP experience
-
Experience building isomorphic web applications and SSR
-
Experience with security and data protection best practices
-
Experience with data visualisation libraries such as D3.js
-
Understanding of front-end state management
-
Experience with Agile methodologies: capability to work in an Agile environment, delivering in sprints, responding to change, and collaborating effectively within a multidisciplinary team.
-
Prior involvement in projects related to citizen engagement, deliberative democracy, or civic-tech platforms
A note on representation
We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.
About Iswe
We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better.
Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26, Good Help and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives.
Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.
Business Development Manager
Remote working
£24,000 - £27,000 pa plus excellent benefits (FTE £40,000 - £45,000 pa)
21 hours per week
Permanent, part-time
As Business Development Manager for our Community Services will focus and lead on:
· Analysing and unlocking opportunities for new business
· Implementing business development plans
· Supporting with getting new funding and bringing services to fruition
You will be responsible for identifying and building partnerships with NHS Trusts, Audiology Departments and ICBs to secure funding and expand our RNID Near You services across the UK. You’ll work closely with internal teams to develop business cases, manage stakeholder relationships, and ensure the successful launch of new RNID Near You contracts.
What you'll be doing
· Identify and build relationships with potential funders such as NHS Foundation Trusts, Audiology Departments, and ICBs to support service expansion.
· Collaborate with the Bids and Tender Manager to secure funding and develop compelling business cases for new RNID Near You services.
· Implement business development plans in partnership with Heads of Operations, supporting various workstreams and projects.
· Analyse and evaluate new service opportunities, contributing to a pipeline of potential contracts and making strategic recommendations.
· Ensure delivery of growth targets, including the opening of at least four new service contracts per financial year in line with RNID’s multi-year plan.
You will be a commercially minded professional with proven business development expertise specifically within the health sector, particularly in securing new contracts and driving service growth. You’ll bring a strategic mindset and ability to spot and seize opportunities through partnerships and projects. Your excellent relationship-building and communication skills will enable you to craft compelling proposals that resonate with stakeholders. A collaborative team player, you’ll thrive on bringing people together to achieve shared goals, and you’ll be motivated by purpose, with a strong understanding, or willingness to learn, about deaf culture and the communities we support.
RNID Near You is our national community-based service run by trained volunteers which offers:
· a hearing check and information on how to book a full hearing test.
· basic hearing aid repairs, cleaning, and advice on using hearing aids.
· information on hearing aids, hearing loss, tinnitus, and related issues, including emotional and practical peer support from volunteers with lived experience.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 17 August 2025
Interviews: 4 September 2025
Supporting people who are deaf, have hearing loss or tinnitus
This is a new post and an exciting time to join The BRIT School team, following the rapid growth in our engagement with – and income from - Major Donors, through a programme that includes fundraising events at world-renown venues including Ronnie Scott’s.
Joining us now as Philanthropy Officer, you will be at the start of our efforts to build on this momentum, helping the School to realise ambitions as we launch our new Five Year Strategy.
We are looking for someone who has a passion for the ethos and ambition of The BRIT School. As a member of a focused and growing team, you’ll have the autonomy, responsibility and
freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.
We would welcome candidates who are looking to move into major donor fundraising from other fundraising backgrounds, or relevant sales environments; we're also open to people at the start of their fundraising career.
We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.
The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values.
We look forward to receiving your application, and we hope to meet you soon.
The client requests no contact from agencies or media sales.
About us:
Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry and independent research, consumer insight and evaluation
The Drinkaware Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently
Vision: Working together to reduce alcohol harm across the UK
Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
- Public-facing campaigns and digital services, information and guidance
- Evidence-led advice to governments and industry
- Independent research, consumer insight and evaluation
Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Our Drinkaware staff team is friendly, professional and inclusive. We care about what we do and how we work together and bring our values to life. Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant.
Location: 35 Chiswell St, London EC1Y 4SE
Drinkaware’s benefits include:
- Hybrid working arrangements
- 30 days leave (plus Bank Holidays, and your birthday)
- Matched company pension scheme
- Life assurance cover
- BUPA Private Healthcare
- Training and development opportunities
- Employee assistance programme
- Annual learning and wellbeing grant
- Perks and discount platform.
_____________________________________________________________________________
About the role:
The Alcohol Behavioural Change Specialist is responsible for collaboratively designing and implementing, evidence-based programmes applying appropriate behavioural change models aimed at reducing alcohol-related harm, and promoting long-term behavioural change related to alcohol consumption.
As a leading charity focused on alcohol harm reduction, the postholder will be Drinkaware’s internal expert regarding alcohol harm to individuals and will have a good understanding of brief interventions, as well as information, advice and guidance including quality assurance across our work. They will work across the organisation providing expert advice and guidance.
Programme & Intervention Development
-
Work with the Head of operations to develop and implement personalised intervention strategies to help individuals reduce alcohol consumption, using evidence-based behavioural change techniques through our app and other digital tools.
-
Collaborate with lived experience panel and Independent Advisory Panel to create comprehensive alcohol-related behavioural health programmes.
-
Utilise your experience of motivational interviewing, cognitive-behavioural therapy (CBT), and other evidence-based practices to promote lasting change in alcohol use behaviours across Drinkaware’s activity.
-
Stay up to date on the latest research in alcohol use, behavioural change methods to inform programme development and interventions.
Content & Communication
-
Work with the Marketing & Content team to produce engaging content for public audiences ensuring accuracy and effectiveness of advice and guidance in all Drinkaware messaging.
-
Work with the Digital and Content team to ensure the Drinkaware website content is relevant and up to date.
-
Presenting our insights, programmes and tools to external stakeholders including funders, public health departments etc.
Insight & Evaluation
-
Work with the Research team in the translation of research insights and publications into programme development.
-
Work with the Impact team to ensure impact monitoring and quality assurance is embedded in all work undertaken by Drinkaware and support colleagues to monitor and measure the quality of its work with a view to ensuring high quality standards and continuous improvement.
Governance & Safeguarding
-
Work with the Head of Operations to ensure Safeguarding is embedded within all programme delivery.
_____________________________________________________________________________
About you:
This role requires a deep understanding of psychological theories, behavioural science, and addiction, along with practical experience in behavioural interventions.
Qualifications and/or experience
- Degree or higher in Psychology, Behavioural change, Public Health, or a related field. Certification or training in Motivational Interviewing, Cognitive Behavioural Therapy, or other relevant therapeutic approaches is highly desirable.
Essential Criteria / Key Skills
- Strong understanding of behavioural science theories and experience of how to apply them to alcohol use, with proficiency in delivering behavioural change techniques.
- Proven experience in developing and implementing behavioural change interventions, particularly in the context of alcohol or addiction.
- Experience with digital health applications is desirable.
- Excellent communication skills, with the ability to engage and motivate individuals at all stages of behavioural change.
- Strong analytical and problem-solving skills to assess, plan, and implement effective behavioural change programmes.
- Demonstrable knowledge and experience of working in the health sector and have a passion for reducing alcohol harm in the UK.
- Experience working in partnership with internal and external agencies and organisation
- Experience of working collaboratively across internal departments and teams
- Knowledge of public health initiatives and policies related to alcohol use.
- Data analysis and program evaluation experience.
- Confident public speaker able to represent Drinkaware at events, conferences and in the media.
- Ability to work independently and autonomously, prioritise tasks, and adapt to changing circumstances.
- Understanding of safeguarding legislation and practical application in delivery of programmes
- Able to manage sensitive conversations with professionalism and care and resilient when under pressure.
- An energetic and committed ambassador for Drinkaware, our mission and values
_____________________________________________________________________________
To apply
For further information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.
Closing date: 9am, Tuesday 26 August 2025
Apply for this post by clicking on the 'Apply' link. You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements outlined in the 'About You' section and what you would bring to Drinkaware.
Interviews may be carried out on Teams or in person at our Moorgate offices.
Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.
No agency support is required
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about data, technology, and making a real-world impact for animals?
AWIP (Animal Welfare Investigations Project) is on a mission to ensure that all animals are protected from organised crime. As we scale our fundraising campaigns and recurring supporter base, we’re looking for a part-time Data & CRM Officer to transform the way we manage supporter data and drive income growth.
We are scaling rapidly — building our membership base, global reach, and digital fundraising channels — and we’re investing in the infrastructure to support that growth.
As part of this journey, we are launching a major CRM transformation project to unify our supporter data, power our fundraising, and deepen relationships with our global supporter community.
You’ll work closely with our Marketing & Communications (MarrComm) team to deliver clean, actionable data for emergency appeals, regular giving campaigns, petitions, and legacy fundraising. Your work will directly help fund frontline rescue operations around the world.
About The Role:
We are seeking a highly motivated part-time Data & CRM Officer to lead the implementation and ongoing development of our new Salesforce CRM and to integrate it with our full digital stack using tools like Zapier.
You will play a crucial role in enabling our small Marketing & Communications (MarrComm) team to access accurate, actionable data for our emergency appeals, recurring giving campaigns, petitions, and legacy engagement.
This is a rare opportunity to build systems from the ground up that will directly support real-world rescues, investigations, and sustainable income generation for animals in need.
Key Details:
-
Contract type: 6-month fixed-term (with strong potential to become permanent, subject to KPIs)
-
Start date: September 2025
-
Location: Remote (Must be UK-based)
-
Working hours: 16 hours per week (100% flexible schedule; some occasional overtime may be required to meet KPIs with strong potential to become full-time)
-
Salary: £13,957 per annum (pro rata), based on a full-time equivalent of £30,500 (35 hours per week)
Key Responsibilities
-
Lead the implementation of Salesforce CRM and ensure smooth migration from legacy systems
-
Build and manage data automations using Zapier or similar no-code automation platforms, connecting platforms such as MailerLite, FundraiseUp, Meta Lead Ads, and Stripe
-
Ensure all supporter data is accurate, deduplicated, well-tagged, and GDPR-compliant
-
Create and maintain segmentation and logic to support targeted campaigns and supporter journeys
-
Collaborate with the MarrComm team to deliver campaign-ready data for fundraising and advocacy
-
Develop dashboards and reporting tools for real-time performance insights
-
Document workflows and integrations to ensure long-term sustainability of systems
-
Proactively identify opportunities to improve donor retention, upgrade journeys, and LTV through smarter data use
Essential Skills & Experience
-
Strong experience working with CRM systems in the non-profit or charity sector
-
Hands-on experience with Zapier and third-party platform integrations
-
Direct experience with Salesforce (or another comparable CRM such as Dynamics or Raiser’s Edge)
-
Understanding of data hygiene, supporter segmentation, consent management, and GDPR compliance
-
Ability to work independently and manage multiple technical tasks simultaneously
-
Confidence in working with both technical and non-technical colleagues
-
Excellent attention to detail and data accuracy
Desirable
-
Experience with MailerLite, FundraiseUp, or similar email marketing and donation platforms
-
Familiarity with other automation platforms (e.g. Power Automate, Make/Integromat)
-
Experience creating fundraising journeys (e.g. welcome series, upgrade campaigns, reactivation flows)
-
Prior experience supporting legacy fundraising or donor segmentation
-
A vegan or vegetarian lifestyle and alignment with cruelty-free principles (desirable but not essential)
-
Experience working remotely and independently within a small, agile team
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
Are you a qualified professional graphic designer looking for a different challenge?
The Office of General Assembly for the United Reformed Church is looking for a graphic designer to cover maternity leave for a period of nine months, from October 2025 to June 2026. The role will work in the small Communications team alongside the Head of Communications and the Editor of Reform magazine.
You are a graduate or holder of equivalent professional qualification in graphic design or illustration and already working within graphic design, with experience of magazine layout, illustration, PC use in design and the ability to use Adobe Creative Suite (CC), Indesign CC, Photoshop CC and Acrobat DC. You have excellent attention to detail and the ability to plan for, and juggle, competing deadlines and priorities whilst remaining calm under pressure. The ability to use AI in design would be distinct advantage.
A portfolio of work will be required as part of the interview process.
We can offer you a flexible and friendly working environment.
If you are interested in working with us and can meet the above requirements, please visit our job page for more information.
Closing date: 12 noon, 29 August 2025
Interviews: 5 September 2025
Wherever you are on your journey, we are here for you. We are a community that shares Gods love and joy in the hope of making the world a better place


The client requests no contact from agencies or media sales.
A unique and exciting opportunity has arisen for an individual to join a dynamic and growing satellite Students’ Union in the heart of Canary Wharf. This role will have the opportunity to tap into a variety of different areas of Students’ Union life working with the Students’ Union Manager (London) and Student Experience Coordinator to develop and deliver a bespoke range of opportunities for our students studying at the University of Sunderland in London.
This is a newly funded post for the organisation, recognising the impact that the Students’ Union in London, has on the lives and experiences of our students studying at the University of Sunderland in London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interagency work
· Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area.
· Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector.
· Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project.
· Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met.
· Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
· Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer.
· Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user.
· Be flexible and willing to work in all types of environments.
Case management
· Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework.
· Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept.
· Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service.
· Attend monthly case management meeting with the Service Manager .
· Attend clinical supervision.
· Take appropriate steps to protect where there is an imminent risk to another person.
Recording and administration
· Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements.
· To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management.
· Weekly maintenance and accurate and secure audit trail of all relevant communication.
· Comply with the data protection and information sharing protocols that Drive has agreed to.
Direct work with service users
· Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project
· Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour
· Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc.
· To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others
· Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs.
· Develop strategies that will disrupt the continued risk posed by service users
· Undertake assessment of risk, needs and attitudes to inform the individual
service user’s intervention plan
· Ensure that risk assessment and risk management procedures are followed at all times.
· Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families.
· Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual.
· The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children.
General
· Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice.
· Represent the service at local events; deliver training and presentations as required.
· Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process.
· Be confident to evidence reflective practice in all aspects of work, sharing learning and
· Be committed to reviewing individual and team practice and undertake regular training.
· Act with integrity and respect when interacting with service users, employees, agencies and individuals.
· Competent in defensible decision making, recording and being held accountable
· Show initiative in tackling issues within the service and in relation to other agencies.
· Act as a champion for the implementation of the pilot programme in your area
· Hold a full driving license, have access to a car and be able to travel across the pilot area as required.
· Partake in evening and weekend work as required.
Job Title: Monitoring, Evaluation and Learning Adviser
Location: London or Nairobi, with occasional international travel and flexible working required to overlap with South-East Asian/Pacific time zones
Contract: Two-year fixed-term contract
Reporting to: Head of MEL
Responsible for: Occasional consultants and volunteers
Salary & Benefits:
UK: GBP47,029 gross per annum, and 9% employer pension contribution
Nairobi: Kes 6,803,160 gross per annum, including 9% employer pension contribution and staff medical insurance cover
Deadline: 17:00 UK time, Monday 25th August 2025
Conciliation Resources
Conciliation Resources is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide.We currently have over 80 full and part-time staff members, working mainly out of the UK, Australia, Kenya and Ethiopia offices. We work with over 70 locally-based and international partners worldwide.
Research, Advisory and Policy Department
The Research, Advisory and Policy (RAP) Department facilitates learning and provides guidance to improve peace policy and practice inside and outside Conciliation Resources. The team:
- Translate experiences of peace practice into innovative learning and thought leadership
- Evaluate impact of peace practice and build evidence of what’s working and what’s not
- Advance knowledge and methods for gender inclusive peace practice
- Mobilise policy change to facilitate and coordinate transformative peace practice
RAP is responsible for the Accord publication series and cross-organisational research programmes, thematic policy advocacy, and the organisational approach and technical support to Programme Departments on gender and monitoring, evaluation, and learning (MEL). The RAP Department includes the CR EU team based in Brussels.
Our approach to Monitoring, Evaluation and Learning (MEL)
Conciliation Resources’ approach to project design and MEL is rooted in a culture of evaluative thinking and knowledge-building. We use evidence and systematic reflective spaces to improve the relevance, efficiency, effectiveness, impact, and sustainability of our work. We apply a gender perspective in our conflict analysis and evaluation methods. Our plans for MEL are contained within our Operational Plan under Goal 5: to develop evidence, learning and creativity, which is part of our Strategic Plan 2020-2025.
Job Purpose
We are looking for an experienced and creative Monitoring, Evaluation and Learning (MEL) Advisor to fill a vacancy emerging in our global MEL team. This is an exciting time to join the organisation as the successful candidate will play an important role in developing and rolling out a new MEL Strategy to align with Conciliation Resources’ forthcoming Strategic Plan 2026-2030.
The MEL Advisor will be responsible for providing technical advice in applying gender-sensitive and complexity-aware MEL approaches to develop CR’s peace practice, and in supporting organisation-wide Outcome Harvesting. The role would be well-suited to a versatile and creative thinker with a curiosity to adapt standard MEL approaches for the challenges associated with peacebuilding and mediation.
We want MEL to be useful for staff and partners. The MEL Adviser will draw lessons from evidence of achievements and challenges in our work to inform programme adaptation and support organisational strategy. Occasionally they may represent our experience and approach to external audiences.
As the post is a global role, the post-holder will be expected to provide remote and face-to-face technical support to Programme teams, MEL Focal Points and partners in different geographies, and to the RAP team in the development and implementation of their MEL plans.
The MEL Adviser supports the Head of MEL in the delivery of Operational Goal 5 in Conciliation Resources’ Strategic Plan 2020-2025 and will continue to do so under the forthcoming Strategic Plan 2026-2030 and MEL strategy. The MEL Adviser will help to develop and maintain the systems, skills and approach required to deliver on this, and to embed these in organisational practice.
Scope and Accountability
The MEL Adviser is directly accountable to, and line-managed by, the Head of MEL and is a member of the RAP Department.
They are accountable for maintaining systems to record and analyse data and for organising processes to capture and analyse change.
They ensure the smooth running of organisation-wide evaluation processes, including CR’s Outcome Harvesting process, and evidence informed strategic donor reporting.
They are responsible for providing specialist, technical advice and support to teams and partners on the design, development and implementation of their project MEL plans.
They have a comprehensive understanding of our Strategic Plan, organisational results framework and Theory of Change, and of the nature of peacebuilding work and change.
Person specification
Essential knowledge, skills and experience
- Knowledge and considerable experience applying a range of complexity-aware design, monitoring, evaluation and learning concepts, tools, and approaches.
- Understanding of and experience in supporting adaptive programming, including approaches for how to monitor and evaluate adaptations. Experience of Outcome Harvesting or other participatory monitoring approaches an advantage.
- Experience designing Theories of Change for complexity-aware programmes, including monitoring frameworks and the critical analysis of data to inform adaptations. Experience of designing Theories of Change for social cohesion, mediation and/or peacebuilding programmes is an advantage.
- Ability to collect, manage and analyse quantitative and qualitative data in a manner that is sensitive to conflict-affected contexts.
- Knowledge of organisational practices such as partnership working, value for money and organisational learning.
- Knowledge of and demonstrated commitment to participatory, gender-responsive and conflict-sensitive approaches.
- Appreciation of issues of confidentiality, cross cultural working, and political sensitivity.
- Experience of working with databases, handling diverse sources of information, and maintaining accessible and secure filing systems.
- Experience of group facilitation and training support on monitoring, evaluation and learning issues.
- Excellent verbal and written communication skills in English.
- Ability to listen actively to and work with and support people from varying backgrounds and with a range of political, cultural, and value orientations.
- Experience of working across an organisation to influence others.
Desirable knowledge, skills and experience
- Experience designing and facilitating online and hybrid workshops, including using tools such as Mentimeter, Miro and/or Lucid.
- Data visualisation software such as Zoho Analytics and Microsoft PowerBI.
- Experience in the peacebuilding sector or fragile contexts.
- Experience using MEL data for advancing research, communication and advocacy purposes.
- Other language skills, in particular French or Russian.
The client requests no contact from agencies or media sales.
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Please note this is a rolling recruitment campaign
Interview date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
Job Location: Home-based, with some travel to our London office.
Responsible to: Head of Operations
Hours: 37.5 hours per week
Grade: Point 32-34 £35,614- £37,489 (a London Allowance will be applied to employees who live in London, plus 6% employer’s pension, subject to a minimum 2% contribution by the employee)
Contract: Fixed term until 31st March 2026, with potential 12-month extension to March 2027 pending funding confirmation
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: Tuesday 26th August 2025 17:00pm
Interviews to take place: 9th September 2025 onwards
About the role:
We are seeking a proactive and detail-oriented PMO Officer to support across the Drive Partnership. This role is critical to ensure robust project management processes, reporting and cross-team communication. You will be working closely with the Drive Practice Team and PCC areas where Drive is being delivered.
About you:
- Proven experience in project coordination or PMO functions in a complex, multi-stakeholder environment
- Experience coordinating reporting cycles, templates, and compliance processes
- Excellent organisational skills with the ability to manage multiple workflows and deadlines simultaneously
- Knowledge/ understanding of public sector or non-profit delivery models, particularly in criminal justice or domestic abuse sectors (desirable)
- Commitment to meaningful anti-discriminatory practice, and equity, diversity and inclusion
- Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and follow the instructions on the Respect website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 17 August 2025
Ref 7030
Save the Children UK is seeking a passionate and experienced Senior Climate Change Advisor to join our Global Outcomes Department and lead transformative climate adaptation work that protects children's rights and futures.
In this pivotal role, you will provide technical leadership to shape and deliver large-scale, single and multi-country climate adaptation programmes—particularly in developing countries and fragile contexts. Working closely with country offices, multi lateral and bilateral development partners (Such as the Green Climate Fund, Foreign, Commonwealth and Development office, etc.) , and global partners, you will drive evidence-based programme design and implementation, strengthen climate resilience across sectors, and influence global policy and practice on climate action.
This is a unique opportunity to contribute to one of the most pressing intergenerational challenges of our time. If you're committed to climate justice, child rights, and systems-level change, we'd love to hear from you.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team:
The climate crisis is a child right's crisis that threatens the fulfilment of all of children's rights. It is therefore of central importance to Save the Children's mission and a critical driver in our 2025-27 strategy.
The Climate Change team is working as part of the Global Outcomes Department, having our Impact and Influencing function catalyse positive change for children and their communities; by driving influencing agendas and bringing knowledge, evidence, analysis and expertise to our partnerships, programmes and advocacy work.
The Climate Change Team at SCUK also works as part of the Global Save the Children movement and the wider sector to drive long lasting systems changes at the global and country levels. We are committed to promoting inclusive and equitable solutions, amplifying the voices of children most affected by climate change, and prioritising locally led efforts for lasting change, through our ever-growing portfolio in UK, Africa and Asia. We are also committed to shifting powers to the local actors and country office by strengthening capacities particularly through providing high quality technical assistance for design, delivery, monitoring and evaluation of climate change projects (especially supported by GCF and other multilateral, bilateral, philanthropies and private sector development partners).
The teams' vision is to ‘Protect children's rights at scale from climate change impacts, improve children's equality, and enhance their influence in climate-related decisions addressing intersectionality, inequality and injustice, including intergenerational injustice.'
About the role
As a Senior Climate Change Advisor you will provide technical leadership in climate change issues and adaptation actions to shape and drive influencing and impact agendas within Save the Children and the wider sector. You will provide expert technical guidance to drive impactful programme design and evidence generation, and to policy and advocacy goals. You will build and maintain strategic relationships with key decision-makers and partners, lead capacity strengthening for colleagues and partners, and champion equality, inclusion and the shifting power agenda.
In this role, you will:
- Serve as the Technical Lead for a multi-country Climate Adaptation programme (yet to be designed and approved) in a Fragile, Conflict, and Violence-affected region, funded by the Green Climate Fund (GCF).
- Provide global thought leadership in climate change (adaptation primarily), environment & natural resource management to shape and drive shared influencing and impact agendas within the Save the Children movement and the wider sector, maintaining up-to-date expertise and monitoring relevant external trends.
- Develop and deliver very high-quality policy, research, and/or technical programme design and evaluation with minimal supervision, ensuring inclusivity and excellence in implementation.
- Contribute to a strong learning culture through leading or supporting research, evaluation, innovation and knowledge sharing.
- Support Country Offices to integrate climate change risk management and resilience outcomes into ongoing and future humanitarian and developmental programmes, strategies, and policies.
- Contribute to and lead the development of climate-related research, studies, evaluations, and documentation of good practice to build a body of evidence, based on best practices and lessons learned from global and national experiences, to support (i) knowledge management, (ii) evidence generation, and (iii) programme improvements
- Facilitate capacity strengthening through mentoring, coaching, and training, providing formal and informal support to colleagues and partners to build expertise and effectiveness.
- Work closely with colleagues across Save the Children UK and the wider movement to ensure climate is mainstreamed across all thematic areas, ensuring that colleagues are equipped with the latest climate-related science and best practices.
- Build and maintain relationships with key decision-makers, including donors, government agencies, multilateral partners, and peer organisations, to enhance collaboration and secure funding for climate-related initiatives.
- Support Country Offices in building relationships with GCF National Designated Authorities (NDAs) and other key stakeholders to advance climate finance access and impact.
- Work with partnerships and fundraising teams to identify and develop strategic partnerships with external organisations that aligns with Save the Children's climate-related objectives, and to identify funding opportunities for climate-related projects.
About you
We are looking for someone with the following experience, competencies and skills
- Proven experience and the ability to design and implement large-scale climate adaptation programmes in developing countries, for multi-lateral and bi-lateral development partners
- Proven ability to translate complex scientific evidence on climate change into practical programming and policy recommendations
- Proven ability to strengthen evidence and learning uptake through analysis and collaboration, and proven ability to produce high-quality knowledge products (e.g. research, case studies, evaluations, etc.)
- Strategic thinker and demonstrated thought leader driven by impact and evidence, curious to keep up to date with new ideas and innovations, who sees the positive potential in change
- Experience of strengthening the integration of climate resilience and environmental sustainability into sectoral programs and/or Experience of designing and implementing nature-based solutions and adopting evidence-based ecosystem-based approaches
- Familiarity with global climate frameworks, funding mechanisms (e.g. the Green Climate Fund), and relevant policy processes.
- Experience supporting or managing multidisciplinary teams or consortia, ideally across countries or regions.
- The ability to be a thought leader in global or national adaptation planning such as climate and health; climate and nutrition; nature-based solutions; locally led adaptation; climate and gender; food and water security, etc.
- Strong interpersonal skills, emotional intelligence, and authenticity that enable effective communication with different audiences
- Collaborative team player capable of coaching, motivating and working through others to achieve outstanding results
- Effective convenor, creating synergy and maximizing collaboration
- Proven ability to build external relationships and partnerships, and to influence decision-makers, policy audiences (including politicians) and donors, and other key actors globally
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
Ways of working will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Prospectus is supporting a London focused grant givng organisation in the search for a Director of Development. This organisation exist to improve the lives of the most disadvantaged people in London by working with donors to invest in small, local charities and community groups. They empower local community organisations and leaders to identify their needs and solutions and connect these groups with funders, distribute resources, and help increase their impact. Additionally, they promote the value of local organisations, encourage philanthropy, and build relationships between communities and funders, and have given £127 million in grants to grassroot organisations in London since 2010.
Director of Development
Permanent
circa £75,000 FTE
London with hybrid working 1 day per week
The Director of Development will be responsible for developing and achieving the organisation's income strategy, with particular focus on developing, prospecting, and building relationships with high value donors, corporates, financial advisors, and wealth management. As part of the Senior Leadership Team, this role will be a strategic Director, whilst also leading on key donor facing relationships. This role will be critical to leading and executing successful engagement strategies for both internal and external stakeholders, with the support of a small team of two.
The successful candidate will be able to evidence setting strategy and delivering successful high value income generation growth. This person will be able to demonstrate identifying and securing gifts of a six-figure plus level. They will have a proven track record of developing and maintaining strategic senior networks. This person will have managed other team members before and be a strong communicator with other senior internal stakeholders and external donors.
Application information
Closing date for completed applications is midday on 24th August.
To apply
To apply for the role please upload your CV together with a supporting statement (of no more than 2 pages) onto the Prospectus website via the link below.
Prospectus is committed to providing equality of opportunity and welcome candidates from a diverse range of backgrounds. For all job opportunities and progression, job applicants and employees will receive equal treatment regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. If you have any disability and would like assistance with completing an application, then please contact Rhiannon Mehta at Prospectus on
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
We are recruiting for a Senior Participant Experience Manager to join on a part-time basis, working 21 hours per week (0.6 FTE) as part of a job share. This is a fixed-term contract until the end of October 2026.
This is a fantastic opportunity to join our successful Events team, co-leading our 7-person Participant Experience team. Working closely with the other Senior Participant Experience Manager, you’ll be jointly responsible for identifying and delivering strategic projects and multi-channel supporter journeys to improve the supporter experience for all events participants, resulting in maximised income, retention and lifetime value.
You and your team will work across the Events team, adding value to our participants’ experience across our full range of products, from sign up to thanking and beyond. You’ll lead the team to drive cross product testing, learning and innovation. You will also maximise the impact of our communications across multiple channels, such as telephone, email, post, SMS, whilst pushing efficiencies by streamlining processes and ways of working across teams.
Working as part of the Events Management team you will contribute to the strategy and direction of the wider Events team.
Interviews for this role have been provisionally scheduled to take place on Wednesday 27th and Thursday 28th August. We are open to offering different working arrangements for this role, with a view to discussing specific working days with candidates during interviews.
About you
We’re looking for a strategic thinker who has a strong background in stewardship and customer experience with an understanding of the charity sector.
You will able to manage and inspire the team throughout busy and high-pressured events seasons. You’ll have experience of managing people to deliver the best results for the organisation whilst effectively developing team members within their roles. As a job share, strong collaboration and relationship building skills will be vital in this role.
Crucially, you will have a proven track record in developing and managing multichannel supporter journeys from planning to analysis. You will have experience of managing complex projects and will be confident in negotiating with and managing internal and external stakeholders, managing these vital relationships to ensure best practice and the best results for Alzheimer’s Society.
You will be data-savvy, with clear understanding of fundraising and data protection laws and have extensive experience streamlining and improving processes.
What you’ll focus on:
- Co-leading the Participant Experience team, creating a culture of high performance, collaboration and celebration.
- Managing the supporter journey programme from initial contact through to event day and beyond.
- Working across internal teams and with external partners to deliver exceptional supporter experiences for all our event participants.
- Leading innovation and testing around stewardship activities.
- Supporting the Head of Events and collaborating with Senior Managers to implement a new strategy for the Events team.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.