Community supporter care officer jobs in cockfosters, greater london

Are you interested in joining an International Development Charity to work on its individual giving programme? If so, you will be joining at an exciting time for Mothers’ Union, as we prepare to celebrate our 150th anniversary in 2026.

Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.

Main Purpose of the Role:

To be responsible for the implementation and day to day project management of the individual giving programme across both existing and new fundraising products, maintaining strong relationships with suppliers, members, volunteers and internal teams across Mothers’ Union to ensure the success of the appeals. As part of a small team you will be working closely with and under the direction of the Head of Individual Giving.

Key Responsibilities:

• To project manage multiple appeals delivering accurate campaigns on time, on budget to a high standard, meeting agreed targets.
• Analyse and interpret direct marketing campaign results, and produce regular reports, drawing conclusions, completing campaign reviews and making recommendations to improve future activity such as targeting and testing suggestions to improve performance of the programme and feed into longer term strategic plans.
• Ensure all materials produced are accurate and compliant with relevant data protection and gift aid legislation (where applicable). Undertaking all activities in line with best practice standards and processes as set out by the IoF, Fundraising Regulator and any other bodies as prompted by the Head of Individual Giving.
• Write campaign briefs including campaign objectives, creative, digital, print and production briefs, feeding into decisions on creative approaches, copy and all technical aspects of the direct marketing programmes
• Write or amend existing copy and proof-read accurately. Critique, manage and evaluate work by external or internal agencies to a high standard and high level of accuracy
• Lead contact for our face to face fundraising activity, from briefing, monitoring and reconciliation to delivering training and fulfilling requests, including coordination of visits to Mother's Union projects
• Lead on any challenge events or wider individual DIY fundraising or organisational  income generating events as assigned, meeting agreed targets set by the Head of Individual Giving.
• Monitoring, managing and reporting of key KPIs including campaign income, spend and other performance metrics on a regular basis. Reporting to the Head of Individual Giving, highlighting variances and updating fundraising team reports making sure information is accurate and reconciled where necessary.
• Designing and delivering targeted training programmes for groups of fundraisers or members on behalf of Mothers’ Union as well as providing effective one-to-one campaign support as required.

Please refer our job description for more information.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 22 June 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees. You will be expected to ensure that Mothers’ Union’s Equality, Diversity and Inclusion Policy is adhered to in all respects of the role.

The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack.

Job location: Central London – we are currently operating hybrid working and we ask employees to attend our London office with their core team for one day every two weeks, as well as other occasional key events such as away days, inductions and training that are more effective in person.

NB: The post holder will also be expected to support learning and networking events around the country which will involve regular travel and overnight stays (approx. 10 days per year).

• Do you want to take the next step in your career at The Queen’s Institute of Community Nursing, a highly successful national community nursing charity?
• Are you hardworking, flexible, highly organised and efficient?
• Are you reliable, with excellent attention to detail?
• Do you have office administration experience?

The Senior Events and Programme Coordinator (Leadership) has key responsibility for supporting our Leadership Programmes working alongside the Events and Membership Manager and the Director of Nursing Programmes (Leadership and Standards) to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.

The Programme, Network and Event Coordination Team is a key core team led by our Events and Membership Manager, responsible for ensuring that professional programmes, network and event support is provided to the QICN’s core programmes of work and the nurses in the team that lead them.

The role will also include several additional co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.

The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative. Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place. While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.

Responsibilities

· Acting as the main point of contact and knowledge base for the Leadership Programme speakers, clients, partners and participants on the programme.

· Acting as a key point of contact for business development and exploring alongside the Director of Nursing Programmes (Leadership and Standards) the pipeline for new partners and funding opportunities

· Ensuring with the Events and Membership Manager coverage of the team for the setting up workshops and programmes and ensuring the underpinning administration and coordination is in place.

· Working with the Director of Nursing Programmes (Leadership and Standards) to track key deliverables within a programme and ensuring the maintenance of records.

· Ensuring the issuing of invoices and onboarding of participants where appropriate

· Ensuring appropriate updating of the CRM and events management software and liaising with the communications team.

· To support the development of a Leadership Programme alumni network and build that into a self-organising community with the wider QICN team.

· Overseeing the coordination and administration of several QICN professional networks.

· Supporting the Network Lead with outreach to potential network members.

· Preparation of online network meetings (creating Zoom events, setting online registration pages, sending out joining instructions, overseeing attendance list, preparation of materials, liaising with attendees and speakers, assistance on the day).

Person Specification

· Minimum of four years’ experience of working in a coordination, support or administrative environment

· Experience of working in a delivery environment supporting course delivery and learning objective

· High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom)

· Experience of using CRM packages to manage, distribute, and update work

· Experience of organising events/workshops

· Experience of financial administration

· Good problem-solving and communication skills

· Highly organised and methodical approach to managing workload, including competing deadlines

· Able to work on own initiative and deliver timely, high-quality results

For the full Job Description and Person Specification, please refer to the Job Pack.

We are dedicated to the continual professional development of our employees and offer access to training opportunities.

We offer 25 days’ holiday per year plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.

Location: Diocesan House, Causton Street, London (Hybrid)
Contract: Full-time (35hrs/week)
Salary: £31,500 FTE 

DBS requirement: No DBS Required 

The Diocese of London is looking for a proactive and organised HR Officer to join our dedicated People team. This role is ideal for someone with strong administrative experience, a positive attitude, and the ability to communicate clearly and confidently. 

Working collaboratively across the full employee lifecycle, you’ll support teams throughout the organisation, helping to foster a culture of care, professionalism, and inclusion. If you’re quick to learn, passionate about best practice, and aligned with our mission, we’d love to hear from you. 

This is a hybrid role based at our Causton Street office in Pimlico, with a minimum of three days in the office each week. 

What You’ll Be Doing: 

• Coordinate and administer all stages of the employee life cycle
• Manage HR systems and ensure compliance with GDPR
• Lead on recruitment administration and support interview processes
• Deliver engaging HR inductions for new starters
• Coordinate training logistics and maintain learning records
• Support monthly payroll processes and address related queries
• Maintain accurate employee data and produce regular reports
• Contribute to HR projects and team initiative 

Who We’re Looking For: 

Essential 

• Strong administrative experience and excellent attention to detail
• Proven ability to coordinate workflows and meet deadlines
• Solid IT skills (Microsoft Office Suite)
• Ability to communicate clearly in spoken and written English
• Right to work in the UK

Desirable 

• Experience in a values-driven or not-for-profit organisation
• CIPD qualification or working towards one
• Knowledge of safer recruitment practices

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocese Fund (LDF) and the Diocese of London 

The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.

The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services and paying and housing its clergy. This is a great opportunity to join an organisation that truly supports and engages with the communities that it serves.

Safeguarding Statement 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

To apply: 

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions. 

Interviews  

Interviews will be held in person on 18th and 19th of June. 

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

Position: Individual Giving Officer (Development)
Type: Full-time (35 hours a week), permanent (requests for part time job shares will also be considered)
Location: Office-based in London with flexibility to work remotely
Salary: £26,384 per annum plus excellent benefits 
Salary Band and Job Family: Band 1, Charity

*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033*after 6 months service and satisfactory performance and to £29,682* after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Join the MS Society as our new Individual Giving Officer (Development).

Are you passionate about making a difference and looking for a rewarding start in fundraising? Whether you’re early in your career or looking for a change of direction, this could be the opportunity you’ve been waiting for.

We’re looking for a motivated, organised and enthusiastic Individual Giving Officer to join our friendly and supportive development team. You don’t need years of experience in fundraising, we’re more interested in your drive, creativity, and willingness to learn. You’ll get all the training and support you need to succeed and grow in this role.

You might have experience in fundraising, marketing, sales, or customer service. You’ll be organised, proactive, and a great communicator. Comfortable juggling projects, you’ll also be confident using Excel and keen to develop your analytical skills. An interest in fundraising is essential, and previous experience with direct marketing would be desirable.

In this varied and exciting role, you’ll help deliver fundraising campaigns that inspire and retain our amazing supporters. You’ll be involved in planning and running direct marketing campaigns using a range of channels. Including our established raffle programme and a calendar of supporter engagement and retention activity. You’ll also help to analyse results, test new ideas, and find ways to improve future campaigns.

You’ll speak to supporters regularly, ensuring they receive great supporter stewardship. And you’ll work closely with teams across the MS Society, including Supporter Care, Brand, Digital and Data and with external suppliers like creative agencies and print partners. This is a collaborative role where your ideas and input will be valued.

We’re committed to equality, diversity and inclusion, and we’d encourage applications from people of all backgrounds and experiences.

Part-Time Hours/Job Sharing

If you would like to be considered for this role as part of a part time job share arrangement, please let us know in your application. Please include details of the days and hours you would be available to work.

Closing date for applications: 9:00 on Wednesday 11 June 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We're Morden College: An almshouse charity with a proud 330 year history and a big vision for the future. We're entering in to a exciting new phase, with a fresh strategy focused on excellent housing, high quality services, and thriving communities. 

What you’ll do 

As our Director of Resident Services, you’ll be a key member of the Senior Leadership Team, leading on everything from resident experience and care quality to community life and strategic direction. You’ll: 

• Oversee services that help residents feel safe, supported, and truly at home. 

• Lead teams, manage budgets, and make sure everything runs smoothly. 

• Champion inclusion, wellbeing, and independence for older people. 

• Collaborate across teams and with external partners to keep improving what we do. 

What you’ll bring 

• A strong background in leadership in a charity or customer services setting, perhaps in health, social care, or housing. 

• A strategic mindset and a warm, people-first approach to leadership. 

• Excellent communication, financial oversight, and problem-solving skills. 

• A deep commitment to dignity, equity, and resident voice in everything we do. 

Why join us? 

• A real chance to be part of shaping a vibrant, values-led organisation. 

• An ambitious, kind, and forward-thinking team. 

• Great benefit and wellbeing initiatives flexible working, and the opportunity to genuinely improve lives. 

Job description

The Dalit Solidarity Network UK is looking out for a 3-day a week (21 hours) part time Programme Officer. This role is to facilitate the work of DSN-UK ensuring delivery of key project administration, advocacy work and the smooth running of the office and taking on ad-hoc tasks where necessary. The Programme Officer will report to the Director. This role will occasionally involve some travel, evening or weekend work.  

Responsible for:

Everyday Casteism programme

Assisting the Director to implement the Everyday Casteism programme, including:

• Leading on community-based outreach and data collection and processing
• Development of advocacy strategies
• Supporting network development
• Supporting activities related to Business and Human Rights

Communication, networking & membership

• Liaising with DSN-UK members
• Leading on social media communications for DSN-UK

Administration

• Organising quarterly board meetings and AGM and taking minutes/preparing relevant papers

• Preparing management accounts and arranging payment of invoices
• Managing Gift Aid Submissions
• Managing receipts and petty cash

Person specification:

Required:

• Experience of supporting and managing stakeholder relations
• Experience of delivering projects
• Ability to work on own initiative and sometimes unsupervised
• Experience of working in an office, including the ability to use e-mail and maintain a website
• Ability to work as a member of a very small team
• Excellent oral and written communication skills
• Ability to work to deadlines
• Familiarity with social media tools, such as Twitter
• A commitment to equality, diversity and inclusion

Desirable:

• Undergraduate degree in a relevant field
• Previous experience of advocacy to achieve policy change
• Demonstrated knowledge of caste-based discrimination
• Experience of managing budgets

Recruitment Process:

Deadline for receiving applications – 15th June 2025 by 5pm GMT

Selection Information – 23rd - 27th June 2025 (Only successful candidates will be informed)

Interviews – 30th June -4th July 2025

Salary Scale - £27,000 to £30,000 (pro rata)

This is a permanent role.

As we embark on an exciting 5-year strategy we are looking to recruit an experienced Individual Giving Manager to focus on the delivery of repeat giving. Developing our weekly lottery, raffles and regular giving products and the sustainable income they provide.

This will be a crucial role within the team and playing the lead role in promoting these forms of giving to a wide external audience. Ensuring that we increase our reach across all areas of our communities through all forms of communications and engagement. You will also be able to work collaboratively across internal teams to promote regular giving and lottery products, ensuring that we maximise the potential of this important form of giving.

You’ll be an experienced direct marketer who is comfortable with product development and using data to drive a great experience for our supporters.

Please note that a DBS (Disclosure & Barring Service) basic criminal record check will be undertaken as part of our -employment screening for the successful candidate.

Do you care about improving local communities through the power of business, have good knowledge of the administration and management of a small charity, an eye for detail and the ability to manage a range of finance and IT systems? Heart of the City is looking for an experienced administrator with the ability to effectively manage a range of different systems and tasks, is comfortable working with senior stakeholders, and who can think analytically and solve problems.

Details of Job

The Systems and Administration Officer will be responsible for the effective running of Heart of the City’s systems and administrative processes, ensuring that digital tools are utilised in the most effective way, and governance, finance and business support processes are delivered efficiently.

The post holder will manage the delivery of key IT, finance, governance and administrative processes. This includes ensuring the legal compliance, effectiveness and security of cloud services and software used by the team, supporting the director with financial planning and administration and managing calendars, governance systems and general correspondence. The post-holder will also be a key contact point both internally and externally; this includes senior stakeholders on the Board of Trustees and Council of Members. They will also support the team with day-to-day office management and queries with software and cloud service usage, with a view to streamlining systems where possible.

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.

Bereaved parents and families are at the heart of why Sands exists. Sharing their experiences of pregnancy and baby loss, and what connects and involves them with our work, is both an important part of their bereavement journey and a way to demonstrate the need for our vision and mission to succeed. This role will help us to show in a real and human, authentic way, what Sands is doing to save babies’ lives and support bereaved families.

Sharing these personal stories in external communications will help us reach more people, bringing to life the work we do in a way that engages diverse audiences, and increasing the likelihood of their taking actions in support of Sands.  

This new role has been developed to support the Communications & Engagement team to develop our story-telling function, build our real stories library and ensure the associated consent and stewardship processes are compassionate, efficient and effective. The Stories Officer will ensure wherever possible, that external communications assets and content created by teams across Sands includes the voices of people touched by pregnancy and baby loss – including those who have been personally affected, and those who are allies of Sands, such as healthcare professionals, corporate partners, research partners, fundraisers and more.

You will have experience of working in a charity stories or communications team, or in a stories-led environment such as journalism.

A good knowledge of compliance and safeguarding issues, including experience of working with vulnerable people in a communications context is required.

With excellent written communication and creative skills, you will be able to produce work that captures and conveys real life experiences in a sensitive and compassionate tone.

You will be highly organised with the ability to multi-task and work across more than one project simultaneously.

You will lead all aspects of charity financial and resource management for two separate but closely connected charities, the Army Cadet Charitable Trust UK (ACCT UK) and the Combined Cadet Force Association (CCFA), which are supported by a single head office team. We are looking for someone to bring enthusiasm, personal credibility, discretion and sensitivity. You will be ultimately responsible for Finance and Resource Management within the charities.
You will work directly with the trustees of both charities and the wider Senior Leadership Team (SLT) which comprises of the Director of Development, the Deputy Chief Executive (DCE) (Director of HR and Programmes), and the Chief Executive. You will have primary responsibility for ensuring that the charities meet their statutory obligations, that financial functions are well ordered and support the work of the charities.
Managing and leading a small and diverse team through high pressure periods including month end, year-end and annual budgeting, you require high emotional intelligence and excellent communication skills. You will work closely with staff at all levels, often having to mentor the charities’ managers to help them plan and manage their own budgets.
Your financial responsibilities are substantial as you will have overall control and responsibility for all financial matters. You will be thinking both strategically and seeing the big picture, whilst also analysing figures in detail to ensure that the financial management of both charities are sound. In periods of change and growth, it is critical that you are effective in coordinating corporate finance (funding sources, non-profit capital structuring and investment decisions) and managing charity policies regarding capital requirements to deliver against each charity’s objects and plans, taxation, equity and investments as appropriate.

At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich unique heritage including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.

The Senior Communications & Marketing Officer role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.

We are looking for a creative, organised and audience-focused marketing and communications professional to join the Trust. Reporting to the Senior Communications & Marketing Manager, you will work with the whole team identifying the best ways to use our different channels to share our unique and inspiring stories and develop our profile at local, national and international levels. 

You will have experience of coordinating marketing and communications activity, ideally in a visitor-facing venue. 

You will have oversight of the website, social media platforms, e-newsletter and audience research programme and will support with press enquiries, PR and content development. If you are an ambitious self-starter looking to develop your skills across a wide marketing, communications and digital remit in a unique cultural and heritage landscape, then look no further!

How to apply
Applications must be received by 9 June 2025 @ 10am

First round interviews will be held w/c 16 June 2025

Second round interviews to be confirmed.

All applicants must submit an Equal Opportunities Form

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

About Katherine Low Settlement   

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.   

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people. 

We are looking for an experienced, confident and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills.

Role Purpose 

Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role. 

Responsibilities and Duties 

• Drafting and submitting funding bids up to c£10k grant value 

• Reporting to funders and supporting relationships with funders and partners

• Researching and identifying grant funding opportunities 

• Managing bid writing process, including gathering input from colleagues 

• Briefing programme colleagues on project monitoring required to produce funding reports, including case studies 

• Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders 

• Ensuring project reports are completed and submitted to funders on time 

• Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors 

• Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice 

Skills and Experience 

• Track record of fundraising from trusts and foundations for project, core, and multiyear funding 

• Working with colleagues to complete funding bids and collect information for reporting requirements 

• Proven effective lead generation skills 

• Excellent verbal and written communication skills 

• Ability to plan and prioritise to meet deadlines 

• Excellent report writing for funders and proofreading skills 

• Proven effective CRM database use such as the ability to maintain accurate record and income forecasting 

• Donor stewardship experience

• Up-to-date knowledge of fundraising best practice and regulation, including GDPR 

Personal Qualities  

• Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society 

• Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking 

• Highly self-motivated and positive, with a self-managing “can do” attitude 

• Self-directed, results driven and able to multi-task with resilience and adaptability. 

• Strong collaborative spirit

• High levels of personal and professional integrity

• Strong attention to detail and quality

• Reliable, with a willingness to work flexibly outside of office hours. 

• Clear commitment to our values 

Further Information  

• Katherine Low Settlement is committed to Diversity, Equity and Inclusion

• All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check

• You will adhere to matters of confidentiality concerning this role and the KLS team 

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.  

Are you a talented communications and event management professional who cares about improving local communities through the power of business? Heart of the City is looking for a proactive communicator, who is comfortable working in teams and on their own to communicate and deliver an engaging calendar of activities that drive impact and support income generation. You will need to be able to formulate messaging to appeal to different types and sizes of businesses to partner with us or take part in our training programmes, all the while ensuring effective delivery of our events.

Details of Job

The Events and Communications Officer will work across the team to plan, produce and deliver a calendar of in-person and on-line events. They will also communicate our work to external audiences to drive the participation of small and medium sized enterprises (SMEs) in our programmes and attract potential funding from corporates, grant-makers, and government bodies.

The post holder will work with the programme team to manage a calendar of online and in-person events and oversee the event process from beginning to end. The post holder will manage ticketing platforms, oversee event budgets and logistics and create event briefings to ensure alignment between external speakers and team members. This will include overseeing the set-up of IT and technology to ensure smooth event delivery and acting as a main contact point for external event partners. After events, the post holder will manage communications with external partners and audiences, log their participation in the CRM system and produce timely reports on event outcomes for the programme team contributing to evaluation and learning cycles.

The post holder will also work with the Director and programme team to deliver the charity’s marketing and communications plan. They will maintain and grow our brand identity and tone of voice by using social media platforms, paid advertising campaigns and creating original content for our website to share our impact, drive participation and grow our partnerships. They will also work with a variety of external stakeholders to share Heart of the City’s impact, grow our network and drive greater participation and engagement in our work.