Community supporter care officer jobs
This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.
Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.
In this crucial role within our Immigration Team, you will collaborate closely with colleagues to deliver confidential OISC Level 2 advice and representation. Additionally, you will support and train colleagues working at Level 1, ensuring the highest standards of service and advocacy.
The postholder will play a vital role in advancing Southall Black Sisters’ (SBS) policy, communications and public affairs work. This includes shaping and delivering strategies that:
· Promote SBS’s mission to end violence against women and girls (VAWG), particularly for Black, minoritised and migrant (BMM) women and girls.
· Influence public policy and legislation to secure justice, safety and rights for Black, minoritised and migrant women and girls.
· Strengthening the public voice and visibility of SBS through impactful communications and campaigning.
They will work closely with senior staff, partner organisations and stakeholders to ensure that SBS’s policy positions, campaigns and services are effectively communicated, and that the lived experiences of the women and girls SBS supports are at the forefront of public and political discourse.
By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
Interview date: 23 & 24 July 2025
The client requests no contact from agencies or media sales.
Pathways to Belonging Coordinator
Are you passionate about helping people reconnect with their community and rebuild their lives?
Join us at Church Urban fund as our new Pathways to Belonging Coordinator in Hull. This is a unique and rewarding opportunity to support people facing disadvantage, such as homelessness, mental health challenges, or involvement in the criminal justice system, as they take steps towards connection, confidence and stability.
About the role
Working alongside partners in the Changing Futures Hub and local faith and community organisations, you’ll:
- Co-design and deliver group activities that support wellbeing, learning and confidence
- Help individuals access existing groups and opportunities in their local community
- Provide 1:1 support to help people identify their goals and find their next steps
- Create safe and inclusive spaces where people feel valued and supported
You’ll be part of a wider team committed to helping people sustain tenancies and move forward positively.
What we’re looking for
We’re not looking for someone with a perfect CV, we’re looking for someone with passion, empathy and initiative. You might come from a community, support work, voluntary or education background.
If you’re good with people, creative in your approach, and want to make a difference, this could be the role for you.
Essential qualities include:
- Great interpersonal skills and a compassionate, non-judgemental approach
- Experience supporting people in a community or support setting
- Confidence in building relationships and working with local partners
- An understanding of the challenges faced by people with complex needs
- Good organisation skills and the ability to manage your own time
Desirable (but not essential):
Experience running workshops, working with volunteers, or using creative skills (like art, music or digital) to engage people.
In return, we offer a role where you’ll see real impact in people’s lives, and a chance to use your creativity to shape the programme.
How to apply
To apply, please email an up-to-date CV and covering letter outlining your relevant skills and experience, relating to the listed responsibilities and person specification
Closing date: 17:00 Sunday 20th July 2025
The post-holder will be responsible for providing practical and emotional support to individuals living with and affected by HIV, and LGBTQ+ people living across the Liverpool City Region. This includes ensuring they have access to essential services, resources, and community networks. The post-holder will also support our outreach efforts, working alongside our wonderful partners to promote good sexual health.
This is a unique opportunity for a committed individual to develop their experience and expertise within an evolving regional charity.
The post will involve some travel across the Liverpool City Region (excluding Wirral).
We seek someone with experience working with diverse communities. Knowledge and understanding of the common experiences and need of people living with HIV, and the LGBTQ+ community is desirable.
The ideal candidate will possess a relevant qualification (such as an NVQ Level 3 or above in social work, health, education) or equivalent experience and demonstrate a commitment to continuous learning and professional development.
We are looking for someone with strong interpersonal skills (working with staff, volunteers, and service users), excellent organisational skills, and enthusiasm.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.
What you will do:
- Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
- Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
- Provide support to ensure relevant documentation on membership processes are current and user friendly.
- Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
- Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.
What you need:
- Experience of managing administration processes efficiently.
- Demonstrable experience of providing exceptional customer service.
- Experience of using and maintaining a database or equivalent to store and retrieve data.
- A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
- Ability to prioritise and anticipate competing demands.
- Good working knowledge of Microsoft packages.
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We are recruiting an energetic and enthusiastic officer to join our Activity Service to support the older people who attend our range of activities.
We are looking for a positive, dynamic individual; to join our busy and vibrant Activity Service, this is an exciting time to join the team as we develop and expand the service including the way we take bookings and deliver our activities. This role is the first point contact for people who contact our centre in person or over the phone, so we are looking for someone with exceptional customer service skills, who is warm and welcoming with good listening skills.
If you are interested in the role but aren’t sure you meet all of the person specifications, we would still like to hear from you and are especially keen to hear from people who have transferable skills which will complement this role.
The closing date for applications is the 13th of July. Interviews will be held in person on the 23rd of July in our centre in Mitcham.
Are you an experienced HR professional looking to make a meaningful contribution to a national organisation at the forefront of eye health and clinical education?
An exciting opportunity has opened up to join a small and welcoming HR team within the UK’s professional body for those working in vision and eye care. This organisation plays a vital role in supporting clinicians, setting professional standards, shaping public health policy, and advancing research and education in the field of optometry.
Following an internal promotion, they are seeking an HR Officer to help deliver a high-quality, proactive HR service across the organisation. The role is offered as a permanent contract with flexibility on hybrid work. The post holder is expected to be in the workplace 20%-40% of their time.
Reporting to the Director of People, you will play a central role in delivering high-quality HR operations across the employee lifecycle, from recruitment and onboarding through to payroll, policy development, and day-to-day advisory support for staff and managers. You will also be responsible for ensuring compliance with relevant legislation and codes of practice, while keeping HR data and systems accurate and up to date.
The successful candidate will bring solid generalist HR experience, strong Excel and data management skills, and an understanding of pensions administration and employment legislation. A CIPD qualification or equivalent experience is required, and familiarity with end-to-end recruitment and first-line employee relations advice will be key.
To apply, please send your CV and a Cover Letter (max 2 A4 pages) explaining your interest in the role and how your experience aligns with what we are looking for.
Applications close at 23:59 on Thursday 17 July 2025. Interviews will be held in person on 29th – 30th July in central London.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Senior Grants Officer
We have an exciting opportunity for a Senior Grants Officer to support and develop innovative and impactful grant-making programmes, helping to end youth homelessness across the UK.
This is a remote working role with occasional travel into our offices in London (all expenses covered).
Position: Senior Grants Officer
Location: Remote/London (occasional London office working – expenses covered)
Hours: Part-time, up to 30 hours per week
Salary: £33,000–£36,000 pro rata
Contract: Permanent
Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)
Closing Date: 11.59pm, Thursday 7 August 2025
About the Role
This role is central to the delivery of the charities mission to end youth homelessness. You’ll help to manage grant-making programmes, develop more efficient systems, and build strong relationships with charity partners, while supporting innovation and promoting impact.
Key responsibilities include:
- Supporting the full grant cycle – from application to reporting – across multiple programmes.
- Streamlining processes and supporting the integration of systems such as Salesforce.
- Managing the grants inbox and acting as the first point of contact for charity partners.
- Coordinating charity relationships, ensuring compliance and capturing impact stories.
- Leading specific programmes in partnerships and Employability Programmes.
- Collaborating with teams across fundraising, comms, and strategy to maximise the value of every grant.
- Writing reports for internal committees and contributing to external communications.
About You
You will be highly organised, analytical, and confident working across systems and teams. With strong communication and administration skills, you'll thrive in a role that demands both rigour and empathy.
We are looking for someone with:
- Experience of administering complex processes or programmes within the charity or housing sectors.
- Strong understanding of CRM systems (Salesforce desirable) and data management.
- An eye for detail, excellent time management, and experience juggling multiple priorities.
- Experience working with stakeholders, assessing applications, and reporting against outcomes.
- A collaborative and curious mindset, and a genuine commitment to ending youth homelessness.
About the Organisation
The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.
Additional Benefits
- Flexible working opportunities
- Annual flu jab and eye tests
- Cycle to Work Scheme
- ½ day per month to volunteer
- Interest-free travel card loans
- Professional Development Fund
- Employee Assistance Programme
- Private Health Insurance with Vitality (employee contribution required)
You may have experience in roles such as: Grants Officer, Programme Officer, Charity Programme Manager, Impact Officer, Fund Administrator, or Project Grants Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Summary
Are you a creative and digitally savvy communicator with a passion for meaningful work? Join the National Safeguarding Team as our new Digital Officer and play a pivotal role in promoting awareness, engagement, and best practices across a range of safeguarding initiatives.
As Digital Officer, you'll support the Communications Manager in delivering outreach campaigns, producing high-quality multimedia content, and shaping digital strategies that drive impact and engagement. You'll contribute to both ongoing communications efforts and upcoming campaigns, ensuring our safeguarding messages are delivered with clarity, sensitivity, and reach.
- Develop and deliver compelling digital content across web, social media, print, and video platforms.
- Support safeguarding communications initiatives with creative input and timely execution.
- Act as a digital imaging expert-offering training, managing content workflows, and ensuring quality control.
- Coordinate and deliver digital content projects in line with organisational goals and engagement strategies.
- Ensure all digital material complies with accessibility, copyright, and data management requirements.
- Collaborate with IT colleagues to maintain and optimise multimedia tools and equipment.
- A basic DBS check will be required as part of our pre-employment checks.
- This is a hybrid role with the expectation to work from the office location 1-3 days per week.
What We're Looking For
- A proactive, detail-oriented individual with strong digital content creation skills.
- Experience in web content management, graphic design, or multimedia production.
- A team player committed to professional development and adaptable to evolving communication needs.
- Knowledge of copyright law and best practices in digital media and safeguarding communications is highly desirable.
You will need to be/have:
- Strong IT skills, including proficiency in image creation, publishing, and photo editing software (e.g. Capture One, Adobe Photoshop, Lightroom, Bridge or similar), as well as general applications such as Microsoft Office.
- Attention to detail and care in handling sensitive digital content, ensuring accuracy, security, and compliance with relevant guidelines.
- Proficient in creating high-quality visual and written content for digital campaigns, with strong technical knowledge of web technologies, HTML/CSS, SEO, and UX design.
- Experienced in using content and digital asset management systems, working within agile environments, and delivering user-focused solutions.
- Demonstrated solid editorial, customer service, and copyright compliance capabilities in digital communications.
- The ability to work unsupervised and as a member of a team.
- The ability to organise your own work and prioritise duties across a range of work areas and projects.
- Able to work under pressure and meet deadlines.
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Hospice Lottery Partnership:
Established in 1997, The Hospice Lottery Partnership is a not-for-profit social enterprise dedicated to raising vital funds for our partner charities through a weekly lottery and seasonal Superdraw Raffles. Our mission is to support charities that provide essential care to communities, with 58% of our income last year directly benefiting our partners. By participating, our supporters not only have the chance to win significant prizes but also make a meaningful difference to many patients and their families.
The Role:
We are seeking a dynamic and strategic Head of Sales and Business Development to lead our growth and impact. This pivotal role demands a blend of strategic vision, interpersonal finesse, analytical expertise, and leadership to drive revenue, expand our lottery’s reach, and enhance supporter engagement. You will forge impactful partnerships, develop innovative sales and marketing strategies, and lead a dedicated team while ensuring compliance and stakeholder satisfaction to meet ambitious financial targets.
Key Responsibilities
- Develop and implement innovative sales and marketing strategies to grow lottery participation.
- Build and maintain strategic partnerships to enhance fundraising efforts.
- Lead, motivate, and develop the sales, marketing and business development team.
- Analyse data to derive actionable insights for optimising performance.
- Ensure compliance with regulations and maintain strong relationships with stakeholders.
Person Specification:
Essential Criteria:
- 5+ years of experience in business development, fundraising, or sales.
- Proven track record of achieving revenue targets and building strategic partnerships.
- Exceptional leadership, communication, and negotiation skills.
- Strong analytical skills with the ability to derive actionable insights from data.
Please see attachments for further details on Person Specification
The role is Office based but will consider Hybrid Working Requests upon successful completion of Probation.
The Hospice Lottery Partnership was formed in 1997 with the purpose of raising funds for our partner charities who care for people in their community




The client requests no contact from agencies or media sales.
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
We're now looking for an exceptional Senior PR and Press Officer to help us amplify voices, challenge persistent, negative narratives around the social security system, and shift public attitudes about financial insecurity. Ideally, you’ll already have solid PR and press experience within a charity or comparable organisation’s press office, excellent media contacts, and the strategic mindset to put people’s real lives and complex challenges front and centre in your storytelling.
You’ll be someone who writes clearly and persuasively, handles sensitive topics with genuine care, and who’s excited by the challenge of finding creative ways to engage diverse audiences. Your strong relationships with journalists will help us ensure the voices of people facing financial insecurity are represented accurately, widely, and compassionately in the media.
We offer flexible working patterns, both in terms of hours and remote working. All team members come into our welcoming Farringdon office at least once a week, and you'll be joining a warm, supportive team that believes in each other, celebrates great work, and loves what we do.
Please note that all employees are required to work from the office a minimum of 1 day a week.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
We’re genuinely excited to hear from you.
Closing date: 20th July, 23:59
Interview date: 11 Aug for first interviews, 18 Aug for second interviews
Deputy Safeguarding Advisor
Canterbury, Kent
£36,397 pa plus excellent benefits
35 hours per week
Permanent
The Deputy Safeguarding Advisor is a very important role at the Diocese, as you will provide advice to parishes on safeguarding issues, cases and incidents to help ensure that our parishes, the Cathedral and the Diocesan offices discharge their responsibilities for safeguarding children and vulnerable adults who may be at risk of abuse or neglect.
Reporting to the Diocesan Safeguarding Officer and working within the Safeguarding Team, you will support and carry out casework which will also include reviewing safety plans and/or safeguarding agreements, assessing and managing risk of harm and undertaking risk assessments on blemished DBS checks or Confidential Declarations.
As Deputy Safeguarding Advisor, you will provide best practice advice to all stakeholders and partners as well as participating in the Diocese of Canterbury’s Safeguarding Executive Group and Diocesan and Cathedral Safeguarding Advisory Panel, whilst taking responsibility for preparing reports when requested.
Working closely with the Diocesan Safeguarding Officer, you will also coordinate the Diocese’s response to victims and survivors of church-based abuse which includes ensuring that victims and survivors are assisted in accessing relevant support services.
With a relevant professional qualification or equivalent (for example, social care or criminal justice) you should have significant experience of undertaking safeguarding risk assessments and professional safeguarding expertise and experience in a relevant statutory, voluntary, or judicial agency.
Practitioner experience of working with victims and survivors of abuse and with offenders and perpetrators of abuse, is also essential.
You should have an understanding of the broader safeguarding field including its social and political context along with an in-depth knowledge of safeguarding legislation in relation to safeguarding children and adults, as well as having experience in using appropriate interview models with victims, survivors, and respondents.
Experience of contributing to case review processes and identifying and disseminating lessons to be learnt, e.g. Serious Case Review, Domestic Homicide Reviews, would be desirable. It would also be beneficial but not essential for you to have an understanding and good working knowledge of the Church of England, its organisation and governance structures.
You will be required to travel across the Diocese for meetings, so the ability to travel to remote locations and work flexibly is a necessity. This role will also be subject to an enhanced DBS check.
The Diocese of Canterbury Diocesan Safeguarding Team provides professional safeguarding guidance in line with the Church of England’s Safeguarding Code of Practice, House of Bishop’s Guidance, and the Church of England National Safeguarding Standards. A key aspect of the team’s role is to provide compassionate support to survivors of abuse in addition to safeguarding children, young people, and vulnerable adults, ensuring their voices are heard and their experiences are respected.
Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context.
At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.
Closing date: 10th August 2025, 11.59pm
Interview date: 20th August 2025 – Canterbury.
The Policy and Advocacy Manager will play a key role in the Doctors of World UK policy and advocacy team and organisation, driving and shaping UK health policy and delivering programmes to advance the right to health in the UK.
The role works to maximise DOTW’s influence and impact on health policy debates whilst influencing practice in health services to ensure accessible and equitable healthcare for everyone living in the UK.
The role will take a lead on Doctors of the World’s work to build capacity within the UK health system to provide accessible and equitable primary care services for migrants and refugees and be responsible for managing, analysing and reporting on data from our medical programmes in order to support advocacy and research work.
Full time role. Applications for the role on a part time basis are welcomed. Please specify this in your covering letter.
We work tirelessly to empower excluded people to access healthcare.

The client requests no contact from agencies or media sales.
Position: Senior Business Intelligence Analyst (Digital and Engagement)
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.
This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.
This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.
The role will work closely with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.
Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence.
This role is responsible for:
- Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
- Working closely with the Digital and Content team to develop data analysis strategies that align with our goals.
- Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
- Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
- Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
- Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.
For this role we’re looking for:
- Experience in data analysis or business intelligence roles,
- Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
- Experience in advanced analytics techniques to optimise engagement and marketing strategies.
- Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
- Knowledge of data governance and privacy regulations (e.g., GDPR).
Closing date for applications: 9am on Friday 25th July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Salary: £46,017
We also offer:
- 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
- Benefits platform with discounts on retail, dining and days out
- Salary sacrifice schemes for gym, bicycles and nursery/childcare
- Access to a free Employee Assistance Scheme to support you inside and outside of work
- Enhanced maternity and paternity pay
Location: Head office (Victoria) typically 2 days a week with remaining from home.
Flexible working: this role is hybrid with typical working hours of 9-5pm. Hybrid working is available in this position. Flexible working requests are welcome. We would also consider applications from part time applicants working 4 days per week.
Role & Responsibilities
Our Fundraising team is growing and as such, we’re looking for a creative and passionate individual to join us in a brand-new role of Membership & Individual Giving Manager.
Membership is one of the key strategic priorities to achieve unrestricted income over the next five years, and in this role, you’ll be overseeing recruitment, retention and managing attrition of members, understanding our members and creating relevant offers and experiences. The role will manage income from individuals through appeals and growing income and support through our nature reserves. The time spent on each area be approximately, membership 60%, IG 30% and legacies 10%.
Our ideal Membership & Individual Giving Manager
- Significant experience in Direct Marketing including Individual Giving and membership/regular giving programmes
- Experience of digital marketing including use of social media to grow supporter base and raise income
- Experience using data, audience insight and analysis to optimise messaging and increase campaign effectiveness
- Experience delivering supporter journeys that are well planned, joined up, and motivate potential and existing supporters with a personalised and positive experience.
(Please see job description for full person specification)
Closing Date: 16th July 2025
Interviews: Are scheduled to take place on 28th July and 30th July and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.
Does this sound like you? We’d love to hear from you!
Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.
REF-222186
The Woodland Trust is looking for a PR Officer to help us develop our PR campaigns to help raise awareness of our brand and inspire people with our work.
The Role:
• You’ll be responsible for all our regional PR and sector press activity.
• You’ll manage media relationships and collaborate with comms leads across the UK to deliver this work.
• You’ll deliver PR campaigns and be responsible for press delivery.
• You’ll support senior PR officers with filming and national news opportunities.
• You’ll brief and support internal spokespeople with media opportunities when required.
• You’ll manage and respond to media inbox enquiries.
• You’ll create comprehensive reporting and learnings on PR activity.
• You’ll conduct daily horizon scanning and alert the PR Manager and wider team to relevant news.
• This role is a part time role working 30 hours per week.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
• You’ll have experience leading and delivering PR activity.
• You’ll have a good understanding of brand image and the importance of consistency in PR campaigns.
• You’ll have experience writing press releases and developing PR assets.
• You’ll have strong communication skills with the ability to build and manage key media relationships.
• You’ll have experience working in a busy press office environment and responding to incoming enquiries.
• You’ll have strong collaboration skills with the ability to work with internal stakeholders to deliver PR activity.
• You’ll be qualified in PR, Communications or relevant degree or equivalent on the job experience.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 11th and 12th August 2025.
The client requests no contact from agencies or media sales.