Community team manager jobs in callington, cornwall

We are looking for someone who:

• Understands the power of sport to unite and uplift communities.
• Brings senior leadership experience in the required competencies of fundraising, communications and income strategy.
• Is confident managing relationships with high-value funders and partners.
• Has a deep understanding of inclusive storytelling and impact measurement.
• Can think big, act boldly, and build a strong and sustainable future for our movement.

We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. 

We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.

We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission.

Location: London/Stockport/Homebased
Department: NUS UK
Contract type: Permanent
Hours: 35.00
Salary: £41,802
 
Do you want to make change in the world?
Do you like to be creatively and intellectually challenged?
Do you love working with students, apprentices and young people?
Do you see education as a transformative force for individuals and society?
 
If you answered ‘Yes!’ then we’d love to hear from you.
 
Who we are
 
We’re one of the world’s largest student movements. Together with our 450 member students’ unions and 7 million students and apprentices, NUS are fighting to make education, and the world, better. We believe that education should be accessible and enjoyable for all – and our community of students, educators, activists and advocates are determined to make it happen.
 
Who you are
 
We’re looking for someone who is passionate about social justice and skilled in shaping national narratives. You’ll be an experienced UK Press Manager ready to lead our press and media engagement to ensure students' voices are heard across the country. In this exciting and influential role, you’ll act as our lead contact for journalists and media professionals, driving coverage of our campaigns and influencing work. You’ll craft compelling press materials, manage media enquiries, support our elected student leaders, and develop bold strategies to expand our reach and impact.
 
We’re looking for someone with a strong track record of securing media coverage, building relationships with press, and delivering communications that drive change. You should thrive in a fast-paced, political environment and be committed to equity, inclusion, and student-led activism.
 
Why apply?
 
In return for your passion and experience we offer the flexibility for work-life balance, a competitive salary for the non-profit sector and a great benefits package:

• 27 days holiday (increasing with service)
• Flexible working opportunities from day one
• Enhanced maternity, paternity, shared parental, adoption and sick pay
• Employee wellbeing support
• Paid Volunteering Days
• Other Benefits available: Company Pension Scheme, Free Flu vaccinations, Free Eye Test vouchers, Employee Assistance Scheme, Cycle to Work Scheme, discounts, Childcare Allowance, Health Cash Plan

 
We see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception and we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
 
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the non-profit sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
 
This is a full-time permanent post based at either our London or Stockport office, with options for flexible and hybrid working, or homebased within the UK.
 
Closing date for applications: Monday 18th August 2025 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview on Thursday 28th August 2025
 
REF-222915

We are looking for a Sector Development Lead to drive growth and impact in the primary education sector at a pivotal moment for the Leadership Skills Foundation.

This newly created role comes at an exciting time: we’re expanding our programmes, deepening partnerships, and rolling out a refreshed brand. You’ll play a key role in helping us reach more young people and maximise our impact.

As Sector Development Lead, you’ll lead income generation and customer growth in the primary sector. From designing integrated sales and marketing strategies to delivering outreach and events, you’ll champion our offer and act as a trusted sector voice - shaping offers that meet the needs of schools, empower learners, and delight our customers.

We’re seeking someone with experience in sales, sector development, or programme growth, with a proven ability to achieve ambitious targets. You’ll bring creativity and confidence in delivering outreach campaigns across both digital and in-person channels, underpinned by a strong understanding of the UK education system, particularly with insight into the primary sector.

Thriving on building relationships and influencing stakeholders, you’ll use data and insights to inform decisions and adapt approaches. Alongside these skills, you’ll be a collaborative team player and a compelling storyteller, able to balance strategic thinking with hands-on delivery as well as passion for creating meaningful opportunities for young people.

If you’re an experienced development professional who thrives on spotting opportunities and delivering results, we’d love to hear from you.

Role purpose:

1. Drive the growth of the primary education sector, leading on centre acquisition, income generation, and customer experience.

2. Develop and deliver integrated sales and marketing strategies, including digital lead generation, network development, key segment outreach, and data-led campaign planning.

3. Act as the sector lead, using insight to shape positioning, monitor market maturity, and influence internal and external strategy for long-term impact.

 Key responsibilities:

Planning

• Shape and deliver the Primary Sector Development Plan.

Sales & growth delivery

• Drive income and centre growth targets across all relevant programmes.
• Develop tailored acquisition and conversion strategies by segment, including cold outreach, warm lead nurture, events, and campaigns.
• Track and report against sector income targets, centre growth metrics, lead conversions, and ROI using dashboards and data analysis.

Marketing and lead generation

• Design and test sector-wide digital campaigns in collaboration with marketing teams and, where relevant, external agencies.
• Manage audience segmentation, personalised journeys, email marketing, and paid social media campaigns targeting school leaders, MATs, and parents.
• Plan and deliver events related to the Primary sector and represent the organisation externally when required.
• Contribute towards content strategy across case studies, impact stories, webinars, and sector PR/editorial opportunities as required.

Customer Experience (CX) & retention

• Lead on sector-specific centre onboarding, retention strategies, and cross-sell pathways.
• Be responsible for mapping and reviewing the customer journey, reducing friction for customers, and removing internal barriers.
• Develop Customer Experience led comms plans to ensure consistent, high-quality touchpoints that support relationship building and long-term value.

Collaborate across teams and support innovation

• Contribute to team planning meetings, training sessions, and department-wide initiatives.
• Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
• Be an engaged member of the Engagement and Marketing Directorate and carry out any other reasonable duties as requested by the Head of Business Development. 

Skills, experience, and knowledge

Essential 

• Proven experience leading sales, sector development, or programme growth.
• Experience in designing and delivering multi-channel marketing or outreach plans, ideally across digital and in-person formats.
• Demonstrable success in achieving income and acquisition targets within a complex stakeholder environment.
• An understanding of education systems in the UK, particularly the primary sector.
• Experience of working on your own initiative, taking a pro-active approach to your work.
• Strong communication and interpersonal skills.
• High level of presentation skills to external stakeholders.
• Experience of data management and analysing insight to inform decision making.
• An ability to network, influence and build relationships with key stakeholders and customers.
• Collaborative mindset with the ability to build strong working relationships across teams
• Ability to use Microsoft Office programmes comprehensively to support customer interaction and information presentation.
• An ability to prioritise your workload and focus on importance of tasks.

Desired

• Experience with campaign management tools and marketing platforms (e.g., HubSpot, Mailchimp, Google Ads, LinkedIn Campaign Manager).
• Experience working directly with or selling into primary schools, MATs, or local authorities.
• Strong understanding of the UK primary education landscape, including MATs, independent schools, and local authority priorities.
• Understanding of education inspectorate frameworks, and how they impact school decision-making.
• An understanding of awarding body function and responsibilities.

The Talent Set are delighted to partner with the Fire Fighters Charity on a fantastic Brand Marketing Manager role. This key position will be responsible for leading the change in shaping how the brand is seen, felt and experience across the UK.

As the Brand Marketing Manager, you'll be the driving force behind brand strategy, ensuring it sparks recognition, relevance, and emotional connection across every touchpoint — from printed materials to digital content. You’ll champion the brand internally, guide teams in delivering consistent messaging, and produce high-quality marketing that helps them support more fire and rescue personnel and their families.

Key Responsibilities

• Develop and evolve the Fire Fighters Charity’s brand strategy.
• Act as a brand guardian — ensuring consistency and quality across all channels.
• Oversee the creation of compelling marketing assets (leaflets, posters, brochures, etc.).
• Support cross-functional teams with brand consultancy and creative leadership.
• Collaborate on major campaigns and ensure alignment with the values and identity.
• Work alongside digital teams to harmonise offline and online marketing.
• Line manage and support the development of the Social Media Officer.
• Track brand health and performance with insight and evaluation tools.
• Deliver internal training to build brand confidence across the organisation.

Person Specification:

• Experience in developing and managing brand strategy.
• Proven success in producing high-quality, brand-aligned marketing materials.
• Strong copywriting and visual identity skills.
• Excellent project management and cross-team collaboration.
• Passion for meaningful storytelling and audience engagement.

What’s on Offer:

· Location: Remote (with occasional travel)

· Contract: 12-month FTC, option for 4 or 5 days/week

· Salary: £43,900

· Reports to: Director of Engagement

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Please note: All third party speculative CVs will be forwarded to The Talent Set

Place of work: Remote, but some travel to Central London (minimum once per month)

At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation. 

We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report via our website. 

We are seeking a passionate and proactive Impact and Data Coordinator to join our small but dedicated team at Media Trust. In this role, you’ll work closely with and report to our Digital Manager to support the delivery of our digital strategy and improve how we track and measure our impact. You’ll help maintain and enhance our digital tools, particularly Salesforce, and use data insights to improve how we engage with charities, volunteers and under-represented talent. We’re looking for a technically minded problem-solver with strong communication skills and a passion for using digital systems to support monitoring, evaluation and learning.

Key Responsibilities: 

Data collection and analysis:

• Support programme managers to collect, manage and analyse data 

• Create and maintain Salesforce reports and dashboards, contributing to a culture of data literacy and data-driven decision-making across Media Trust staff 

• Produce KPI reports and insight briefings for senior leadership 

CRM management (Salesforce):

• Maintain and improve Media Trust’s Salesforce CRM

• Maintain and improve the quality and integrity of Media Trust’s data in accordance with GDPR

• Work with all teams at Media Trust to maximise their engagement with Salesforce and provide relevant training

• Be the day-to-day person handling routine tasks with Media Trust’s web and CRM agencies to progress issues and improvements on the website and our CRM

Monitoring and evaluation: 

• Use Salesforce to track and report on programme KPIs across teams, including diversity, equality and inclusion 

• Assist in developing our systems and processes to support innovation through data and insight 

Project support:

• Support our Digital Manager to deliver our digital services for both staff and Media Trust’s beneficiaries 

• Support with ad hoc digital-related tasks that arise 

Key Skills and Experience: 

We don’t necessarily expect you to have any specific qualifications for this role; instead, we’re seeking someone who can demonstrate the following skills. 

• Demonstrable passion for digital, with two to three years’ experience in digital or a related field 

• Excellent organisational skills, with the ability to prioritise tasks, manage multiple projects, and meet deadlines 

• Strong problem-solving skills and initiative, with a proactive approach to identifying solutions and improvements 

• Strong interpersonal skills, with the ability to communicate changes effectively, embed them across the organisation, and gather feedback from stakeholders 

• Experience using admin tools within a CRM and website CMS (ideally Salesforce and WordPress), with confidence in learning new digital tools 

Desirable 

• Familiarity with tools such as Google Analytics, Eventbrite, Zapier and SharePoint 

• Proficient in working with large data sets, data cleansing and using Microsoft Excel with strong attention to detail 

• Experience in monitoring and evaluation, including the collection of data and using it to support impact reporting and inform decision-making

Please see the full job description attached.

Working at Media Trust   

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team.  In return we offer:  

• Remote working with a monthly co-working allowance  

• 30 days annual leave (plus bank holidays)  

• Flexible First employer  

• Opportunity to work flexible hours  

• Pension contributions  

• 2 volunteer days each year   

• Opportunity to attend up to two Media Trust Open Courses each year at no cost to you  

Salary: Up to £40,000 per annum (dependent on experience)

Location: Remote

Contract: Permanent, Full Time

Responsible to: Chief Executive Officer (CEO)

Responsible for: Overseeing and managing the Fundraising Department (including the recruitment and organisation of volunteers)

Purpose of the Role: To develop and implement effective fundraising strategies that secure vital resources for IAC UK’s charitable initiatives.

About Us

IAC is a rapidly growing charity that empowers communities worldwide through compassionate support, advocacy, and practical assistance. With a core focus on helping orphans and widows in affected regions, we address urgent needs and help build sustainable futures. Thanks to our established presence in the UK, US, and Türkiye, we deliver impactful aid wherever it’s needed most.
 

Key Responsibilities

1. Fundraising Strategy & Planning
   • Develop, implement, and refine a multi-year fundraising strategy aligned with IAC UK’s mission and objectives.
   • Identify and explore new income streams to expand funding sources and diversify revenue.
      
2. Donor Relationship Management
   • Cultivate existing donor relationships and establish new donor networks to increase long-term engagement and support.
   • Create compelling cases for support, proposals, and campaigns that reflect IAC UK’s values and impact.
      
3. Volunteer Recruitment & Coordination
   • Oversee the recruitment, training, and retention of volunteers to support all fundraising activities.
   • Develop volunteer engagement initiatives, ensuring volunteers are well-supported and recognized for their contributions.
      
4. Event & Campaign Management
   • Plan and execute a variety of fundraising events, online campaigns, and community initiatives, ensuring they are delivered on time and within budget.
   • Manage event logistics, supplier negotiations, and campaign communications to maximize awareness and financial return.
      
5. Budget & Financial Oversight
   • Prepare and manage the fundraising budget, monitoring income targets and expenditure.
   • Compile regular progress reports for senior leadership and trustees, highlighting achievements, challenges, and recommendations.
      
6. Compliance & Governance
   • Ensure that all fundraising activities comply with UK regulations, GDPR requirements, and the Code of Fundraising Practice.
   • Maintain accurate records and documentation to enable transparent reporting and auditing.
      
7. Team Leadership & Collaboration
   • Lead, mentor, and motivate a small fundraising team, setting clear objectives and managing performance.
   • Collaborate with other departments (Marketing, Events, Finance) to integrate fundraising efforts into the wider organisational strategy.

Qualifications & Requirements

• Demonstrable experience (3+ years) in a fundraising or development role within the charity or not-for-profit sector.
• Proven success in securing grants, major gifts, or corporate sponsorships, with a track record of meeting or exceeding income targets.
• Exceptional communication and interpersonal skills, with the ability to cultivate relationships with a diverse range of stakeholders.
• Excellent project management and organisational skills, able to manage multiple campaigns and deadlines effectively.
• Highly motivated and proactive, with a genuine passion for social impact and community development.
• Collaborative and supportive leadership style, fostering a positive, inclusive team culture.
• Adaptable, innovative problem-solver with a drive for continuous improvement.

Compensation & Benefits

• Competitive Salary: £35,000 – £40,000 per annum (dependent on experience).
• Performance Bonus: Competitive bonus structure tied to fundraising milestones.
• Remote Working: Flexible, home-based role.
• Generous Holiday Allowance: 28 days of annual leave (including bank holidays).
• Inclusive Culture: A supportive and inclusive workplace that values diversity and encourages new ideas and innovation.

Note: Travel for in-person meetings may be required.

How to Apply

Please submit your CV and a cover letter (optional) detailing your relevant experience, achievements, and motivation for joining IAC UK. 

IAC UK is an equal opportunities employer and encourages applications from candidates of all backgrounds and experiences.

 

We’re looking for a passionate and strategic Digital Marketing Lead to take our online presence to the next level — amplifying our campaigns, engaging our bladder cancer community, and making sure our messages reach the people who need it most. If you’re ready to combine creativity with impact, your skills in digital marketing could help us support more patients, improve early diagnosis and change outcomes for bladder cancer patients, then we want to hear from you.

The Talent Set are delighted to partner with the Fire Fighters Charity on a fantastic Brand Marketing Manager role. This key position will be responsible for leading the change in shaping how the brand is seen, felt and experience across the UK.

As the Brand Marketing Manager, you'll be the driving force behind brand strategy, ensuring it sparks recognition, relevance, and emotional connection across every touchpoint — from printed materials to digital content. You’ll champion the brand internally, guide teams in delivering consistent messaging, and produce high-quality marketing that helps them support more fire and rescue personnel and their families.

Key Responsibilities

• Develop and evolve the Fire Fighters Charity’s brand strategy.
• Act as a brand guardian — ensuring consistency and quality across all channels.
• Oversee the creation of compelling marketing assets (leaflets, posters, brochures, etc.).
• Support cross-functional teams with brand consultancy and creative leadership.
• Collaborate on major campaigns and ensure alignment with the values and identity.
• Work alongside digital teams to harmonise offline and online marketing.
• Line manage and support the development of the Social Media Officer.
• Track brand health and performance with insight and evaluation tools.
• Deliver internal training to build brand confidence across the organisation.

Person Specification:

• Experience in developing and managing brand strategy.
• Proven success in producing high-quality, brand-aligned marketing materials.
• Strong copywriting and visual identity skills.
• Excellent project management and cross-team collaboration.
• Passion for meaningful storytelling and audience engagement.

What’s on Offer:

· Location: Remote (with occasional travel)

· Contract: 12-month FTC, option for 4 or 5 days/week

· Salary: £43,900

· Reports to: Director of Engagement

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Please note: All third party speculative CVs will be forwarded to The Talent Set

We have an exciting new opportunity for an Information Security and Compliance Manager to join our fantastic Service Delivery team at RBL.

This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems and will lead on activities that assess, report and mitigate risk. You will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement with RBLs security while raising awareness for staff, volunteer and member communities.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Technology Operations and Security, key responsibilities will include:

- Lead on activities that assess, report and mitigate risk, with the focus being to protect the confidentiality, integrity, and availability of RBL’s information assets
- Take responsibility for RBLs information and data protection policies, practices and settings
- Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers
- Develop RBL’s policies and procedures in accordance with industry regulations and standards such as Data Protection Act 2018, PCI-DSS, and ISO27001
- Implement and oversee security awareness training initiatives to ensure adherence to the organisation’s security protocols

You will be an expert in your field with significant experience in security and compliance management, comfortable with the management and complexity of information security. As a new role, you will be adaptable to change and happy to lead the direction of the post with strong communication skills and the ability to explain technical solutions to a non technical audience.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings) specifically to London, Haig House office.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Purpose: The Fundraising and Admin Officer is responsible for delivering key administrative and fundraising activities that support the achievement of Vision Action’s income generation targets. The postholder will take a lead role in researching and applying to smaller trusts and foundations, while contributing to the development of larger funding proposals as needed. They will also support the coordination of fundraising campaigns and events, maintain the prospect pipeline, and identify new fundraising opportunities. Working closely with the Fundraising Manager, this role contributes to the effective functioning of the fundraising team and plays an important part in fostering a collaborative, impact-driven organisational culture.

KEY AREAS:

- FUNDRAISING (80% of time)
Trusts & Foundations and Prospect Research

• Lead on the development and submission of applications to smaller trusts and foundations (up to £25,000), including drafting proposals, tracking deadlines, and updating the pipeline.
• Maintain and update the pipeline of prospective donors across income streams (trusts, corporates, government, and institutions).
• Conduct desk research into comparable organisations, donor trends, and partnership opportunities.

Appeals & Campaigns

• Support the coordination of Vision Action’s seasonal and thematic fundraising appeals (e.g. World Sight Day, Christmas, Summer).
• Lead on the planning and delivery of smaller appeals, including supporter follow-up, donor profiling, and managing campaign logistics.
• Log donor information and engagement history accurately in Donorfy CRM.
• Support the development of appeal-related materials in collaboration with the Fundraising Manager and Communications Officer.

Events & Community Fundraising

• Support the planning, recruitment, and delivery of fundraising events such as the London Marathon and other sporting and challenge events.
• Provide guidance and logistical support to individuals, volunteers, schools, and community groups running their own fundraising events.
• Represent Vision Action at relevant fundraising and community events, acting as an ambassador for the organisation.

Donor Stewardship & Relationship Management

• Support the stewardship and cultivation of individual donors, sponsors, and prospects through phone, email, and written communication.
• Assist in developing supporter journeys for regular givers and community fundraisers.
• Process thank you letters and acknowledgements using Donorfy.
• Manage day-to-day donor enquiries via the fundraising inbox and phone line, ensuring timely and professional responses.

Data Management & Reporting

• Maintain accurate donor records and fundraising data using Donorfy CRM.
• Produce donor and campaign performance reports as required.
• Support with administrative tasks related to fundraising compliance, filing, and data security.

- COMMUNICATION SUPPORT (20% of time)
Digital Media Marketing and Engagement

• Support efforts to grow Vision Action’s digital presence by creating engaging content for social media platforms, ensuring consistent and compelling storytelling aligned with our mission.
• Support membership relationship stewardship by developing regular updates, thank-you messages, and creative engagement campaigns to nurture and retain supporters.
• Assist in the design and production of quarterly progress reports, collaborating with colleagues across Vision Action to curate stories, impact data, and visuals that resonate with donors and partners.
• Update and maintain website content to ensure it remains current, accurate, and reflective of organisational priorities, campaigns, and news.
• Attend relevant internal and external events or meetings to capture content, live-post updates, and strengthen Vision Action’s online visibility and supporter engagement.

Administrative Support and Organisational Culture

• Provide targeted administrative support to the Fundraising & Communications team, including managing the Fundraising inbox, logging and responding to supporter enquiries, and ensuring timely follow-ups.
• Help maintain well-organised digital filing systems (e.g. SharePoint) for communications assets, membership materials, and donor stewardship documents.
• Support cross-departmental initiatives by contributing communications materials and ensuring alignment of messaging across teams.
• Actively contribute to a positive, collaborative, and inclusive working culture, bringing creativity and enthusiasm to team meetings and organisational activities.

Please note:

• This role includes some out of hours working e.g. evenings and weekends to support events, agreed in advance with Line Manager and eligible for Time Off in Lieu
• The role works with many different cultures and religions and work may span between different time zones.

PERSON SPECIFICATION

This is a varied and forward-facing role within a small and busy team. You will bring enthusiasm, attention to detail, strong organisational skills, and the confidence to engage with supporters, donors, and colleagues. You will be comfortable working independently on routine tasks while also contributing creatively to campaigns and events.

Essential

• At least 3 years of experience in a fundraising, administration, or supporter-facing role
• Strong inter-personal and communication skills (face-to-face, phone, and email)
• Excellent organisational and time management skills; ability to manage multiple priorities and meet deadlines
• Confident written skills, with experience drafting letters, emails, or fundraising materials
• Strong IT skills, including use of Microsoft Office and confidence working across digital platforms
• Ability to work well both independently and as part of a small, collaborative team
• Understanding of or interest in trust and foundation fundraising
• Basic knowledge of digital marketing or social media engagement (e.g., Facebook, LinkedIn, Twitter)

Desirable

• Experience of using a CRM system to manage supporter or customer relationships (Donorfy or similar)
• Experience supporting or delivering fundraising activities or events
• Familiarity with design tools (e.g., Canva, Adobe) and/or email marketing tools (e.g., Mailchimp)
• Understanding of the UK charity sector and/or international development
• Confidence in presenting or representing an organisation externally
• Willingness to work occasional evenings or weekends for events
• Degree or equivalent qualification

We have an ambition to support 15,000 young people across the UK annually with our mentoring programmes by 2028. To achieve this goal, we need to build new partnerships, secure funds through grants and foundations and grow our external profile. We are looking for someone with demonstrable experience of supporting income generating activity in the charity sector to help us meet these ambitions. This will be a broad and fast paced role, and we are looking for someone who enjoys researching and establishing productive relationships with a variety of businesses, charities, foundations. 

Responsible for

This role will give you the opportunity to work across all our income generating activity and will suit someone who enjoys breadth and depth in their day to day: 

Grants:

• Identifying and researching trusts, foundations, and grant opportunities to add to the pipeline 

• Liaising with the Programmes team and others on the content of an application 

• Writing and submitting high-quality applications

• Tracking and updating all submissions on our CRM (Salesforce) 

Business development: 

• Generating prospect leads through desk-based research and identifying sectors and organisations to target 

• Contacting prospects and leading initial conversations 

• Responding to incoming requests from organisations 

• Represent Brightside at networking events

• Writing bespoke and compelling proposals 

• Tracking and updating all relationships on our CRM (Salesforce) 

Communications and marketing: 

• Working with the team to identify marketing campaigns and collateral to attract new leads 

• Supporting the creation of new content for the website, campaigns, and marketing 

• Maintaining and managing the website 

• Collating statistics on social media and website engagement 

• Supporting the delivery of campaigns to increase individual giving 

Reporting: 

• Providing regular, accurate reports on progress related to income generating activity, including the pipeline, applications or prospects, and secured income 

• Monitoring progress of grants and business development 

• Inputting to the quarterly work plan and priorities 

Team working 

• You will be line managed by the Income Generation Lead 

• You will work closely with Partnership Lead and other members of the Programmes team where relevant 

• You will work regularly with external freelancers responsible for marketing and social media 

Essential criteria  : To be successful in this role, you should: 

• Have at least 12 months relevant business development or fundraising work experience 

• Have demonstrable experience of email outreach and/or funding applications 

• Thrive in a target driven team and meet ambitious targets 

• Be confident and self-motivated with high standards of quality 

• Be able to build strong relationships and collaborate well with others 

• Enjoy meeting people in networking settings 

• Have excellent attention to detail 

• Have ability to use initiative when researching prospects 

• Have excellent organisation and prioritisation skills 

• Be able to work to tight deadlines and stay focused in the face of changing priorities 

• Be strongly aligned with our mission 

• Embrace Brightside’s values and contribute to a positive staff culture 

Desirable criteria  - We are especially interested in candidates who: 

• Understand the challenges and barriers facing young people from under-served communities 

• Understand and have a passion for the power of mentoring 

• A confident and experienced networker 

• Experience in developing marketing materials 

• Have experience using Salesforce or other CRM software 

• Experience in individual giving campaigns 

• Experience of managing website using Word Press 

• Experience of using SEO analytics 

• Have experience of using project management software such as Monday for tracking deliverables 

A DBS check at the enhanced level will be required for successful applicants 

Your development 

You will be supported and challenged in this role. All staff can get involved in activities across the organisation. We are committed to the learning and development of staff and your line manager will work with you to create a personal development plan to support your growth and career progression. 

We’re committed to promoting a diverse and inclusive community where everyone can be themselves and succeed in the workplace and beyond. Our culture is inclusive and supportive to staff from all backgrounds, and we provide flexible policies to cater for the differing needs of all staff. 

Salary and benefits 

Salary: £27,750 - £32,230  

Contract: Permanent

Hours of work: 37.5 hours a week (full-time) 

Holiday allowance: 25 days

Other benefits include: 

• Three days additional leave between Christmas and New Year 

• Three days of volunteering leave 

• Tenancy deposit loan scheme 

• Up to one month ‘work from anywhere’ policy 

• Enhanced parental policy 

• Employer pension contributions 

• Flexible working hours 

• Regular staff socials 

• Option to buy up to five additional days of annual leave 

Job title: Therapies Assessor and Service Manager

Reports to: Head of Bereavement Services

Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.

Qualifications: 

• Hold a level 5 (or higher) diploma qualification in Therapeutic Counselling
• Hold a degree in relevant field, or demonstrate equivalent experience or a vocational qualification

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we will expand into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.

Context of role:

The Therapies Assessor and Service Manager will lead the development, coordination, and delivery of our support service for families, professionals and individuals affected by sudden bereavement. Working closely with the Immediate Support and Debrief Manager who is responsible for leading the immediate support and debrief service, you will be responsible for ensuring that our ongoing services are trauma-informed, consistent and delivered to a high standard supporting the complex and individual needs of those who have experienced profound loss.

This role will oversee the existing ongoing support service delivered across Wales and the expansion phases across England and will contine to grow the team as the charity expands. Services include counselling, complementary therapy, play therapy, support events, coffee mornings, wellbeing walks, online events and our beautiful respite house, Ty Uchaf. You will manage a team of nine individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.

You will work closely with the Therapies Assessor and Service Manager and Children and Young People Service Manager to provide a holistic, joined up service to all who access our service.

Main duties:

• To manage the bereavement service including the operational delivery of our therapeutic service and ongoing support, ensuring the service is delivered consistently, responsively and to a high standard
• Monitor and maintain high-quality therapeutic support in line with ethical frameworks (e.g., BACP/UKCP/BAPT).
• Ensure client records, risk assessments, and service monitoring forms are accurate and stored securely.
• Manage referrals, assessments, allocation of clients, and waiting lists efficiently.
• To develop and oversee ongoing support services including coffee mornings, support events, our respite house and online support events, in line with budget and service delivery expectation
• To work closely with the Head of Bereavement Services to ensure delivery and growth of services
• To oversee the awareness raising efforts with our secondary referral partners across Wales and the two phases of England
• To oversee the service and monitoring tools and ensure we are actively gathering feedback and monitoring appropriately

Management:

•  To lead, motivate and line manage the ongoing support team responsible for delivering our ongoing support service
• Manage a growing team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
• To carry our monthly supervisions and bi-annual appraisals with the Counselling and Support Outreach Coordinators and Support Coordinator
• To carry out bi-monthly case reviews with the Immediate Support team
• To produce weekly, monthly and quarterly reports to evidence activity and impact
• To develop and oversee a training programme for the team including mandatory and varied subject matter

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. 

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). 

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme,' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: Friday 15th August 2025.  

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.

Job title: Co-Director

Status: Fixed Term Contract for 12 months

Location: Home based in London area

Report To: Founder of The Black Economists Network

Hours: Part Time – commitment of 8 hours per week which must include at least 4 hours on Fridays

Salary: Based on experience; £23- £25 per hour.

Full time salary                      £45,000-48,100 per annum:

Pro-rata’d to                           £9,568-10,400 per annum

Benefits: Pension, holiday scheme

 

About us:

The Black Economists Network (TBEN) is a dynamic and progressive organisation dedicated to fostering a supportive and inclusive community for professionals and students of African and Caribbean descent in economics and related fields. We provide a platform for networking, collaboration, idea sharing, and mutual support. Additionally, TBEN aims to address the underrepresentation of Black individuals in economics and related fields by partnering with other organisations to drive diversity strategies and increase the visibility of Black economists.

 

Do you:

• Have a passion for our mission and have a commitment to social impact?
• Proven leadership or management experience
• Have the drive and experience to help us to develop our long-term strategy?
• Have strong decision making skills?
• Think strategically with the capability to develop and execute strategy, especially related to economic policy or research
• Enjoy working with people from a range of different backgrounds?
• Want to make a difference?

Would you

• Like to be part of an organisation that is striving to increase the visibility of Black economists?
• Be comfortable dealing with legal, financial and regulatory requirements?

Are you:

• An inspirational leader with lots of proven experience managing a team from an analytical, research or policy focused environment?
•  A strong communicator who can break down barriers and build relationships?
• An engaging public speaker who can represent TBEN in front of a variety of audiences
• An experienced people manager who can build a successful, collaborative and supportive team environment?
• Flexible and adaptable and happy working in a range of different environments?

If so, this is the role for you……..

The opportunity:

We are looking for a Co-Director to join the team and be responsible for the overall leadership and strategic direction of the organisation.  The successful candidate will work with the Founder and stakeholders to ensure that TBEN fulfils its mission, but also ensuring that it maintains financial sustainability and delivers impactful programs.

This is a brand new role for TBEN and we are looking for someone who can join us and make a real difference to what we are able to deliver.

 

If you have:

Essential:

• Proven experience as an Economist or a field related to economics and related fields;
• Proven experience as a people manager who has recruited, nurtured and developed a successful team;
• Proven leadership and management experience
• Clear experience managing budgets, understanding funding cycles and financial reporting
• Excellent communication and relationship building skills;
• An in-depth understanding of – and a passion for – promoting diversity and inclusion;
• Experience of working collaboratively and making strategic decisions;
• Excellent organisational skills, multi-tasking and prioritising across multiple projects
• A minimum of a Degree in Economics or closely related within the economics field or relevant transferable qualification in Economics
• Commitment to TBEN’s mission; a deep understanding and passion for promoting racial equity and economic empowerment within Black communities
• Right to work in the UK.

 

Desirable:

• Organisational experience within a non-profit organisation, think tank or research organisation or an organisation focused on economic development or social justice
• Fundraising or partnership experience
• Experience securing grants
• Building strategy partnership
• Public speaking
• Strong financial acumen and understanding of non-profit funding models;
• Experience in event planning and management;
• Experience of working in the charity sector;
• Economics related qualification.

Does this sound like you?  We would love to hear from you. 

We encourage applications who may not have followed a traditional route into economics, but bring relevant lived experience, insight, or transferable skills that align with TBEN’s mission

Closing date: Friday 22nd August 2025

About The Role
We are recruiting for a Senior Participant Experience Manager to join on a part-time basis, working 21 hours per week (0.6 FTE) as part of a job share. This is a fixed-term contract until the end of October 2026.

This is a fantastic opportunity to join our successful Events team, co-leading our 7-person Participant Experience team. Working closely with the other Senior Participant Experience Manager, you’ll be jointly responsible for identifying and delivering strategic projects and multi-channel supporter journeys to improve the supporter experience for all events participants, resulting in maximised income, retention and lifetime value.

You and your team will work across the Events team, adding value to our participants’ experience across our full range of products, from sign up to thanking and beyond. You’ll lead the team to drive cross product testing, learning and innovation. You will also maximise the impact of our communications across multiple channels, such as telephone, email, post, SMS, whilst pushing efficiencies by streamlining processes and ways of working across teams.

Working as part of the Events Management team you will contribute to the strategy and direction of the wider Events team.

Interviews for this role have been provisionally scheduled to take place on Wednesday 27th and Thursday 28th August. We are open to offering different working arrangements for this role, with a view to discussing specific working days with candidates during interviews.

About you
We’re looking for a strategic thinker who has a strong background in stewardship and customer experience with an understanding of the charity sector.

You will able to manage and inspire the team throughout busy and high-pressured events seasons. You’ll have experience of managing people to deliver the best results for the organisation whilst effectively developing team members within their roles. As a job share, strong collaboration and relationship building skills will be vital in this role.

Crucially, you will have a proven track record in developing and managing multichannel supporter journeys from planning to analysis. You will have experience of managing complex projects and will be confident in negotiating with and managing internal and external stakeholders, managing these vital relationships to ensure best practice and the best results for Alzheimer’s Society.

You will be data-savvy, with clear understanding of fundraising and data protection laws and have extensive experience streamlining and improving processes.

What you’ll focus on:

- Co-leading the Participant Experience team, creating a culture of high performance, collaboration and celebration.
- Managing the supporter journey programme from initial contact through to event day and beyond.
- Working across internal teams and with external partners to deliver exceptional supporter experiences for all our event participants.
- Leading innovation and testing around stewardship activities.
- Supporting the Head of Events and collaborating with Senior Managers to implement a new strategy for the Events team.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.