Community team manager jobs in london, greater london
We’re thrilled to announce four exciting opportunities to join the dynamic Evidence & Impact team at MSI Reproductive Choices! We’re looking for talented, driven individuals who are passionate about sexual and reproductive health and rights (SRHR), and who thrive on data, evidence generation, and impact communication. This is a chance to help shape how we measure and disseminate the real-world impact of our work — not from the sidelines, but by rolling up your sleeves and diving in. If you're a bold thinker who loves turning complex data into compelling stories, thrives in fast-evolving environments, and is excited about helping build a future-focused, resilient team, we want to hear from you. You’ll be part of a team that champions innovative research and drives sector-shaping insights — with the chance to become a thought leader and influencer in the global SRHR space. Come push boundaries with us and help drive meaningful change around the world.
Why This Matters
In a world where 218 million women lack access to contraception, evidence isn't just academic—it's life-changing. Your work will directly influence: Delivering of lifechanging services to millions of women; $2+ billion in annual global SRHR investments that transforms healthcare delivery across 36 countries
The Opportunity
We are recruiting roles to spearhead different dimensions of our evidence ecosystem. Whether you are inside or outside SRH, or from health economics, development research, tech analytics, or academic evaluation, we want people who are driven by impact and excel at translating complex data into compelling action. If that matters to you, then we want you.
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
Lead MSI’s operational monitoring, evaluation, and learning agenda to ensure the systematic capture of programme insights and robust evidence generation that drives both improved programme delivery and supports future funding opportunities.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills:
Technical operational MEL
- Deep expertise in monitoring, evaluation, and learning (MEL) methodologies, frameworks, and global best practices.
- Advanced skills in results-based MEL design, including theory of change, indicator development, baseline assessments, impact measurement, and logframe development.
- Strong quantitative and qualitative data analysis skills, with experience extracting insights from large datasets (e.g., DHS, PMA), and translating findings into actionable recommendations for diverse audiences.
- Proficient in statistical software (e.g., STATA, R) and Excel, with applied experience in techniques such as Interrupted Time Series Analysis and multilevel regression.
- Skilled in using MEL platforms, digital data collection tools, and data management systems to ensure efficient and high-quality data capture and reporting.
Sector expertise
- Deep knowledge in sexual and reproductive health programming/women’s health
- Understanding of complex programme delivery across multiple channels (clinical services, digital health, advocacy etc. )
- Knowledge of proposal development processes and MEL component design for competitive funding
Strategic analysis & Communication
- Proven ability to distil complex data into clear, actionable insights for senior leadership and country programme teams.
- Strong analytical thinking, with the ability to identify trends, patterns, and their strategic implications.
- Excellent written and verbal communication skills, adept at tailoring messages for technical, operational, and executive audiences.
Strong project management
- Strong coordination and project management skills, with the ability to manage multiple concurrent deliverables and effectively prioritise a dynamic workload.
Learning and capability building
- Skilled in institutionalising knowledge through repositories, evidence libraries, and learning platforms.
- Proven ability to facilitate cross-programme learning exchanges, communities of practice, and peer learning networks.
- Experienced in developing practical learning products—such as case studies, practice briefs, and toolkits—that drive programme improvement.
- Strong understanding of adult learning principles and ability to design effective knowledge transfer and capacity-building mechanisms.
- Experienced in organising and facilitating learning events, workshops, and knowledge-sharing sessions.
Team Leadership & capacity development
- Exceptional ability to cultivate learning cultures that prioritise evidence-based decision-making and continuous improvement.
- Strong mentoring and coaching skills to build MEL capabilities at both individual and team levels.
- Skilled at creating safe, inclusive learning environments where challenges and failures are embraced as opportunities for growth and innovation.
To perform this role, you’ll need the following experience:
- Minimum of 8 years' experience leading evidence generation in global health—with strong insight into service delivery and programme implementation.
- Proven ability to lead high-performing teams and manage complex, multi-country research initiatives and strategic partnerships, ensuring methodological rigour and relevance.
- Recognised thought leader, with a track record of evidence dissemination, donor engagement, and influencing global SRHR discourse.
- Strong background in team and project management, including budgeting, delivering high-quality outputs under pressure, and meeting tight deadlines.
- Demonstrated experience in building institutional knowledge systems—such as evidence libraries, learning platforms, and embedded learning practices.
- Skilled in moderating virtual and in-person communities of practice and facilitating knowledge-sharing environments.
Formal education/qualification
- Advanced degree in Public Health, Social Sciences, or related fields is essential.
- Additional qualification or formal training in research design or impact evaluation desirable
- Proficiency in French is highly desirable (please state level in application)
- Additional qualification or formal training in research design, epidemiology or impact evaluation, data visualisation such as PowerBI; advanced excel skills - desirable
Please view the job framework on our website.
Location: London, UK (minimum of 2 days per week in the office).
Full-time: 35 hours a week, Monday to Friday.
Contract type: Permanent.
Salary: £46,000 - £59,600 per annum for UK based candidates. Discretionary bonus + benefits.
Salary band: BG 10
Closing date: 1st July (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Thank you!
We are looking for a female candidate to fulfil this role (Equality Act 2010)
Come and join us
The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 12 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented gaining meaningful employment.
We are looking for people who are passionate about using their own experiences to help make change for people in London experiencing bad housing and homelessness.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
As a GROW Trainee, you will play an essential role in delivering Shelter’s purpose to defend the right to a safe home in East London. Our GROW Trainee will learn how to provide advice and advocacy to people experiencing the housing emergency and work alongside a team of advisors, solicitors, support workers and managers who work together to give communities easier access to support and advice. The successful candidate will be given extensive training, support, and supervision to support them to achieve this. They will also have access to a flexible personal budget to help in your own personal and professional development.
The successful candidate will also be expected to contribute to community hub priorities and be involved in systems change work in the area.
The GROW trainee programme includes opportunities to get involved in developing services in London and across Shelter at a national level, using your experiences to influence our local strategic aims.
About you
We are looking for people who have experience of overcoming personal challenges and barriers and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.
Please note
This role is ring-fenced for those with lived experience of multiple disadvantage.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free of harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs sent by external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.
THE ROLE
This post provides an exciting and rewarding opportunity to help the charity build its profile among national stakeholders while delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes. The role will largely focus on working with the UK Government and local authorities to ensure that efforts to decarbonise homes are in the best interests of NEA’s client group.
You will have responsibility for the production of NEA’s responses to relevant consultations and the ability to produce and deliver briefings on current relevant policies for internal and external audiences. This will include responding to and influencing Government policy across key areas with a particular focus on our work to ensure that energy markets work in the interests of fuel poor households.
You will have a key responsibility for analysing relevant aspects of policy at a local, national and UK level – you will also represent and enhance the co-ordination of NEA’s stakeholder’s relationships and help us capture key insights and impacts from our practical work to ensure these are reflected in policy positions and our advocacy.
The post sits within the Policy and Advocacy Directorate and is part of a creative and caring team of professionals who bring a wide range of skills and expertise to this growing department.
WHAT YOU WILL NEED TO SUCCEED
You will have demonstrable experience of developing and/or managing projects in the fields of energy efficiency, community development and regeneration, housing, social policy or consumer issues.
It is important that you have an awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
You will need good organisational skills, as well as excellent written and communication skills, as you will maintain appropriate records and data, and produce regular written reports on project progress.
You will be an excellent communicator, with experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders - with the desire to make a positive difference to people’s lives.
Knowledge of energy efficiency, particularly within the domestic sector and community buildings, is desirable.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
WE ARE OFFERING:
- £33,931 to £38,594 (Points 23 – 28) (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.
- 11.5% non-contributory pension.
- 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
- Flexible working arrangements including the opportunity for hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The purpose of this role is to provide 1-1 support to both an accommodation and outreach caseload: ensuring survivors of trafficking and sexual exploitation understand their rights and that these are met, coaching survivors to identify their personal goals, supporting survivors to access the appropriate services/treatment providers and ultimately supporting them into independence.
We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Benefits:
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Part of a small and committed team, a dynamic organisation changing women’s lives, supporting and empowering them to build their futures
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Access to a professional supervisor
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28 days annual leave plus bank holidays
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Mental health days
Special conditions
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An enhanced Disclosure and Barring Service check will be undertaken
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Due to the nature of the work, this post is for women only
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The role is subject to a 6-month probationary period
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The postholder is expected to take part in the out of hours on-call service
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Ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role
See attachments for Person Specification and how to apply
Registered Charity
11 - 20
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Thank you!
Location (UK): Office Hybrid - London
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Permanent
Travel: Occasional travel may be required
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
An exciting new opportunity has opened at the UK’s largest arthritis charity for an experienced Brand and Marketing Administrator. The roles reports to the Head of Brand and Marketing and will support the wider Creative and Marketing team to deliver high performing, impactful and audience focused campaigns and creative.
About the role
You will be an experienced team administrator who will support the Brand and Marketing team on a variety of projects, with a particular focus on daily creative resource support. This will require daily communication with colleagues from client teams across the organisation as well as with external suppliers to help coordinate the delivery of high-profile brand projects and campaigns.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Excellent information technology (IT) skills including Microsoft Word, Excel, OneNote, and Outlook.
- Strong interpersonal skills including the ability to develop and maintain key relationships.
- High standard of accuracy and attention to detail.
- Able to work flexibly, prioritising workloads and switching across duties as required.
- Excellent written and verbal communications skills.
- Able to organise work efficiently and deal with several external contacts and suppliers on own initiative.
- Skills and experience of managing consents and General Data Protection Regulation (GDPR) compliance.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
Thank you!
Contract type: Fixed Term Contract until 31.05.26
Hours: Full time (35 hours per week)
Salary: £31,228 per annum
The vision of our client is a lifelong community: people offering effective support for each other when life takes a turn for the worse. Their mission is to support all civil servants, past and present, throughout their lives, with whatever problems they may have. They listen without judgement and offer practical, financial and emotional support.
Their Help, Advice and Services Directorate offers financial assistance, money advice and guidance and wellbeing support and advice. As an Advice and Support Officer you will be responsible for:
• Providing advice and information about their Services
• Screening applications for urgency, checking eligibility, handling enquiries and phone calls
• Exploring the applicants’ circumstances to understand their needs and how they can help
• Collaborating with the Help, Advice and Services team members and other teams within their organisation
They are looking for an excellent communicator in writing, on the phone and digitally. You will be confident in handling difficult conversations. You will also have a basic knowledge of welfare benefits and be able to record data accurately and consistently.
They support hybrid working. In this role, you will need to commit to working from their Head Office. During the 3 month probation period, you will be based 3 days per week in the Head Office. If probation is successfully completed, you will have the option to work up to 3 days per week from home.
They offer excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave, interest free loans for season tickets and their cycle to work scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 11.59pm on 29th June. Interviews will take place soon after closing.
Our client is committed to building and developing a workforce which reflects the diversity of the civil service community that they support. They seek to ensure all job applications are treated fairly, with respect and without bias and they encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
Strictly no agencies.
You may also have experience in the following: Advice and Support Officer, Support Advisor, Advice Worker, Welfare Support Officer, Client Services Officer, Caseworker, Service Advisor, Information and Advice Officer, Financial support officer, Charity Services etc
REF-221 990
Thank you!
Support Worker
We're looking for a kind, compassionate and resilient Support Worker to join our Edward Alsop Court service in Westminster. No personal care or experience is required, just the right values.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Adhere to Look Ahead' Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate, and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can-do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
We're looking for 2 kind, compassionate and resilient Specialist Support Workers to join our Mental Health service in Tower Hamlets.
£29,500.18 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers help to enable vulnerable customers living at the scheme to manage their tenancies, mental/ physical health and wellbeing and assist them to move to social housing within the community.
The shift pattern for this role consist of: early shift 9am to 5pm and late shift 12pm to 8pm. Weekends and bank holidays 9am to 5pm
The contract for this role is expected to end: 31st March 2026
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Conducting regular flat checks and medication spot checks.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support plans / risk assessment plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to access local activities and services to maintain and improve health and well-being, avoid hospital admission, support to access and maximise welfare benefits
* Support customers to undertake activity of daily living (ADL), including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation and maintain their home.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Relationship-building
- Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
- Committed to making a positive impact for individuals.
Adaptability
- Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes
What you'll bring:
Essential:
- Worked in a customer care setting with transferrable skills.
Desirable:
- Up to NVQ Level 2/3 or equivalent.
- Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job descritpion
Thank you!
Associate Director Commercial
Salary: £75,000 – £80,000 + excellent benefits, including 27 days holiday, 2:1 pension (up to 12% employer contribution), plus many more
Location: London/Hybrid with at least one day per month in the office
Did you know that there are at least 20m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services?
That’s nearly a third of all adults in the UK.
We are Fair4All Finance. We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.
We are continuing our work following our latest round of funding, and as a result we are now seeking an Associate Director to join our Commercial team.
As an Associate Director in our Commercial team, you’ll help lead the development, testing, and scaling of innovative financial products and services through strategic partnerships. Working at the intersection of commercial contracting, product development, and social impact, you’ll drive key initiatives to transform access to credit, insurance, and savings across the UK.
You will know your way around a contract and be adept at negotiating terms. You will also know how to dig through the ‘noise’ of a proposal to get to the real information, whilst ensuring you mitigate risk for the organisation on the schemes & pilots that you do progress.
You'll be joining a purpose-driven, high-performing team committed to long-term systemic change. If you're a commercially astute professional with a passion for improving financial inclusion, we’d love to hear from you.
This is a unique opportunity to contribute to a mission-driven organisation, ensuring resources are strategically aligned with our goals to drive meaningful social impact
Key Responsibilities:
· Lead commercial lifecycle for new product pilots – from opportunity development and partner engagement through to contracting, testing, and evaluation.
· Identify and engage mainstream and mission-aligned financial providers to co-design, pilot, and scale new propositions.
· Run transparent competitive processes, negotiate contracts, and manage supplier relationships to ensure clarity, value for money and impact.
· Oversee delivery and evaluation of pilot projects, ensuring robust data capture, impact measurement and evidence-based decision making.
· Design and structure long-term financial instruments (e.g. subsidies, guarantees) to enable sustainable scale-up of successful propositions.
· Work closely with our Propositions and Investment teams to structure deals and build investment cases for propositions.
· Represent Fair4All Finance externally with C-suite stakeholders, financial providers, and at sector events.
· Ensure sound financial and contract management; contribute to investment committee papers and internal reporting.
· Support internal knowledge sharing, deputise for senior leaders, and contribute to building a collaborative and inclusive team culture.
Essential experience and qualifications:
· Proven track record in developing and delivering commercial partnerships, ideally involving financial products or services.
· Expertise in commercial negotiations, procurement, contract management, and structuring financial arrangements.
· Familiarity with consumer-facing financial services and their delivery models.
· Strong stakeholder management, with experience operating in complex, multi-stakeholder environments.
· Experience working alongside investment teams on capital deployment or investment structures.
· High level of numeracy and ability to build and present commercial business cases.
· Excellent written and verbal communication, with the ability to influence senior stakeholders.
· Detail-oriented with strong organisational and project management skills.
· A collaborative team player with self-starter mentality and the flexibility to adapt in a dynamic environment.
Desirable experience
· Experience working in or with the public sector or civil service.
· Understanding of public procurement, subsidy control, and assessing economic/social value.
· Experience working with or supporting social purpose organisations or financial inclusion initiatives.
Person Profile
· Passionate about financial inclusion and committed to creating long-term social impact.
· Able to create partnerships and commercial structures that deliver value for all parties – customers, providers, and society.
· Comfortable working at both strategic and detailed levels, with a willingness to roll up your sleeves in a small, agile team.
· Values working with diverse stakeholders and across teams to co-create solutions.
· Adept at using data and insight to inform decisions, measure success and adapt for impact.
· Thrives in ambiguity and is able to flex priorities as new opportunities or challenges emerge.
· Confident engaging and influencing stakeholders at all levels, both internally and externally
Who are Fair4All Finance?
We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.
Founded in 2019, we are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.
Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector.
Fair4All Finance is a Disability Confident Committed scheme member.
Fair4All Finance is a Disability Confident Committed member. We’re committed to an inclusive workplace and will offer an initial interview to disabled applicants who meet the essential criteria for the role. You’ll be able to indicate this in your application.
Our Benefits include:
Financial Security:
· Pension (2:1 up to 12% employer contribution), group life assurance, critical illness, and income protection, family leave
Wellbeing:
· 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)
Personal & Professional Development:
· Individual discretionary Training budget
· Book Club – mission aligned, up to 4 per year
Fair4All Finance is dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. We value different perspectives, experiences, and expertise, encouraging everyone to grow and contribute fully. We welcome applications from all backgrounds, including age, gender identity, disability, marital status, race, sexual orientation, pregnancy, and socioeconomic status.
We ensure fair and equitable treatment for all team members and applicants and actively recruit from a diverse candidate pool. We are open to making reasonable adjustments to support candidates and promote flexible working for a healthy work-life balance.
To apply, submit your application via Applied by 5pm on Friday 4th July.
Please note that your application will be reviewed through a blind, unbiased process, so be sure to provide clear, specific examples in your responses. Your CV will only be reviewed at a later stage in the process.
Due to the nature of our work, and depending on the role, successful applicants may be required to undergo pre-employment checks, which include employment reference, financial and criminal record checks. All checks will be role appropriate and your recruiter will confirm which checks are required. We manage our checks via TrustID
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
We would like someone who is passionate about supporting young people from ages 10 to 18. The person would have experience in leading detached and youth club sessions in the delivery of high-quality and exciting activities which contribute to personal and social development.
Job Purpose : To plan, deliver and evaluate youth club activities for young people and ensure that all safeguarding, regulatory and health & safety requirements are met.To actively engage young people in informal learning opportunitiesthat promote their physical, mental, social and emotional development.
Hours of work:35 hours per week , Monday to Friday 9.am to 5.pm (occasional weekend working) to include minimum 3 evenings per week up to 9pm
Location:East Surrey areas including Caterham, Horley, Reigate, Redhill, Merstham and Tadworth.
Salary: £26,780 - £29,974
Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service. (pro-rata for part time workers)
The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.Excellent training and professional development opportunities
Free Parking: There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date:27thJune 2025
Interview date : W/C 7thJuly2025
Thank you!
Job Title: Training and Development Officer
Location: Home-based, covering the South
Salary: £26,000 (pro-rata), you’d get £17,820 (gross)
Hours: 29.6 hours to be worked flexibly over 4 days
Contract: fixed-term to end of March 2028, Term Time Only
About us:
Learning through Landscapes is the UK’s leading school grounds charity, dedicated to enhancing outdoor learning and play for all. Our vision is a society where the benefits of regular time outdoors are valued and appreciated, and outdoor learning, play and connection with nature is recognised as a fundamental part of education, at every stage, for every child and young person.
We have unrivalled expertise based on three decades of experience, practical action and research. With offices in England and Scotland and staff based across the UK, our team and our accredited network of outdoor learning experts have the capacity to work nationally and internationally. Click HERE for more information.
What you’ll be doing:
As a Training and Development Officer, you will be working directly with teachers and other education staff supporting their journeys in taking curriculum learning and play outside and to utilise their school grounds. You will deliver LtL’s training and projects within diverse communities across a significant geographical area. This role is part of our exciting new climate change education initiative. It is essential that you are able and willing to travel across the South of England and throughout the UK, including overnight. For more details of the role see the Key Responsibilities document.
What you’ll need:
· To be based in Hampshire/Hampshire borders
· To be able to cover early evening training sessions throughout the area this role covers
· Experience of delivering projects with diverse communities
· Experience of training and advising educational staff in primary or secondary schools.
· Experience of delivering outdoor nature-based and curriculum linked learning activities
· A passion for nature
· Experience of producing written materials; educational resources, reports, and similar project related communications
· Competent IT skills (particularly Microsoft Office, Teams and Outlook)
· Excellent planning and organisational skills with the ability to manage and deliver a varied workload
· Excellent problem-solving skills and ability to find creative solutions
· Good interpersonal skills
· An understanding of the role safeguarding plays in education
· Ability to work from home or suitable office-type venue
If you don’t have all of the above but feel it could be the role for you, talk to us!
What we offer:
· Flexible working
· Holiday, 28 days + bank holidays + a “birthday gift” day
· Laptop, phone and all travel & subsistence expenses
· Family & carer friendly policies
· Annual training package including: LtL Professional Accreditation in Outdoor Learning and Play, LtL Climate School 180 Network Training package
· Sick pay
· Pension scheme – 5% employer contribution
· Subsidised Christmas meal
· A supportive and welcoming team of colleagues, including our 20+ Delivery Team members.
We’re an equal opportunities employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are actively seeking to increase diversity within our workforce and are committed to recruiting the best people on the objective basis of their skills, ability and experience. We offer a guaranteed interview to eligible applicants who choose to opt-in to the scheme and can demonstrate that they have at least 6 out of the 11 from the “what you need” list. To be eligible to apply via the Guaranteed Interview Scheme, you must be from an ethnic minority. Please state clearly in your covering letter if you are applying under the Guaranteed Interview Scheme.
We are happy to support with any reasonable adjustments that are needed within the recruitment process.
The client requests no contact from agencies or media sales.
Thank you!
A distinguished Housing Association in Berkshire is looking to take on a Capital Accountant on a 9 month basis to begin with. The organisation aims to help people flourish by providing great homes and housing services. This association has a big impact in its communities and creates an inspiring, inclusive place to work.
They are looking to bring someone into their collaborative team who comes from a housing association or property background with experience in Capital Finance, business partnering and project accounting.
Responsibilities:
- Manage the Association’s fixed asset register and component accounting process in accordance with the SORP and ensure ledger reconciliations are carried out and cleared promptly
- Prepare and process ledger journals for month-end, including capitalisation of administrative costs and interest
- Lead the review of accounting policies related to non-current assets, recommending updates where necessary
- Ensure that the firm delivers Value for Money in all aspects of Capital including being involved in project based activities
Requirements:
- Qualified/QBE Accountant with Capital experience within Social Housing
- Strong analytical skills and attention to detail
- Excellent communication and presentation skills
- Ability to translate complex financial information into clear outputs for decision-making
If this role sounds of interest, please apply ASAP as the opportunity is moving fast.
Thank you!
Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers and to be as independent as possible.
An exciting opportunity has arisen within our Children and Young People’s Service. The team enables and empowers children, young people and families to thrive, by providing a variety of vibrant and impactful services, activities and events.
This role would suit someone who enjoys and is skilled at supporting families to overcome barriers they face as a result of having a disabled child, including providing one to one support, practical assistance, and group workshops. Candidates should have experience of working with children, young people and families in a support role.
Key responsibilities
· Ensure parent carers have someone to work alongside them to help to overcome barriers they are facing as a family as a result of their child/’s sensory impairment.
· Provide practical assistance (such as letter writing and attending meetings with a parent carer) where this is needed. This will include assisting with the Education & Health Care Plan (EHCP) to ensure it accurately reflects their needs.
· To assess and identify when the needs of the children and their families are not being met and work with parents, other professionals, and organisations as appropriate to address the issues with the aim of ensuring that the children have the opportunities and environments that will enable them to reach their potential and achieve their aspirations.
· Reduce loneliness and social isolation for parent carers by both connecting them with wider parent carer support services, and by organising and facilitating opportunities for them to come together, such as through drop-in events at community café’s and parent led support groups.
· Empower and enable parent carers to have the knowledge, skills, confidence, and support they need to advocate for their child/children through organising group training workshops and development around specific topics, creating and sharing resources that will help, and through our Power to The Parents event.
· To support children and young people through transition from children’s services into adult services, engaging with SEND services and adult services where appropriate.
· To follow all policies, including those focused on confidentiality, equality, and diversity.
· Keep accurate and up to date records of work completed and support provided.
· Create, share and store two anonymised case studies each month which demonstrate the barriers faced by families, and the impact of the service.
· To attend weekend and school holiday activities and events to meet and support the children, young people, and their families at a time that works for them.
· Ensure the family support service is needs led and inclusive for all.
· Offers first line emotional support to parents and young people as they come to terms with their vision impairment/ multi-sensory impairment as appropriate and make onward referrals where appropriate for more robust assistance, such as through our counselling service.
· To encourage parents to become involved in activities available to children & their families and to support older children to engage with the 11UP and Young Adults programme as age appropriate.
· To keep up to date with current legislation, local and national policies, research and services and to share these appropriately.
· To be proactive in safeguarding all children and adults from abuse, and report any suspected incidents of abuse, following our policies and procedures which link with the Surrey County Council Safeguarding framework.
· To undertake all mandatory training, and continuous professional development (CPD)
· To represent the charity at external forums and as appropriate, attend meetings as a representative.
· To co-operate fully as a member of the staff team and to ensure good communication at all times including attending team meetings, supervision and annual appraisal.
· To complete any other requests, with appropriate training, to support the wider team and charity goals.
Person Specification
Essential
· Significant experience of direct work with families in a support capacity
· Experience of planning and managing own workload within established guidelines
· Experience of working in partnership with outside agencies such as the Local Authority and Education.
· Ability to respond professionally and reflectively in situations where emotions may be running high.
· Ability to problem-solve and respond in a practical way to issues that arise.
· Ability to produce own routine correspondence using/ creating standard letters
· Experience in facilitating groups and workshops.
· Excellent communication skills, with a range of audiences in a range of formats.
· Advanced influencing skills.
· Ability to understand and react to the needs of vulnerable families.
· Ability to prioritise, and to work under pressure to specific timescales and targets.
· Knowledge, understanding and experience of working with safeguarding processes.
· Knowledge of the Equality Act and other relevant legislation, with the ability to acquire this knowledge pro-actively where it is not already in place.
· Excellent understanding of confidentiality and professional boundaries
· Knowledge and understanding of data sharing protocols
· Experience of working independently, and as part of a team.
· Ability and willingness to travel across the county as required to meet the needs of families (mileage paid at 0.45p per mile)
· An enthusiastic, positive and ‘can do’ attitude.
Desirable
· Experience working with children, and young people who have a vision impairment, multi sensory impairment, those who are hard of hearing or Deaf.
· British Sign Language (BSL) skills
· Instructed advocacy qualification
· Professional qualifications in related discipline
· Experience of setting up and developing services or projects
· Experience of producing case studies and impact reporting
We can offer you:
· A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)
· Investment in your development
· Access to an Employee Assistance Programme
· Pension contributions 6% matched with the Pensions Trust
· Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses
· Free parking
· A vibrant and friendly team!
An Enhanced Disclosure and Barring Service will be required, which we can arrange.
Registered Charity
101 - 500
Support & enable people who are Deaf, hard of hearing, blind, partially sighted & deafblind to lead independent lives.
The client requests no contact from agencies or media sales.
Thank you!
Summary
The Lead Strategy and Impact Analyst plays a key role in developing practical, evidence-based policies that support effective mission and ministry approaches within the Church of England's Vision and Strategy priority areas.
In this role, you will analyse and synthesise data from evaluations of funded programmes, commissioned research, and wider social trends, building a coherent evidence base to inform both policy and practice.
As a member of the Insights and Engagement sub-team, you will work collaboratively across departments and teams to:
- Support strategic projects through analysis, reporting, and evaluation
- Engage with key stakeholders, fostering communication and knowledge sharing
- Assess the impact of grant-funded projects to ensure meaningful outcomes.
- Convert analysis into actionable insight to inform decision-making.
- Conduct high-quality research to build evidence and support policy development.
- Lead strategy development initiatives, including stakeholder engagement, communication, analysis, reporting, and evaluation.
- Perform statistical modelling and quantitative/qualitative analysis to assess the impact of the SMMI grants programme.
The post holder is required to work 1 day a week from the primary office location - Church House or The Brewhouse, Bishopthorpe Palace.
You will need to be/have:
- Experience in handling complex datasets, projects and applying different strategic modelling approaches.
- Proficient in data visualisation tools such as Power BI and Tableau.
- A strong background in statistical modelling, including regression analysis (R, Python, SPSS).
- The ability to prioritise and structure the evidence base with technical expertise.
- Critical thinking to evaluate risks, develop options, and provide recommendations.
- Experience in staff management and development.
- The ability to perform under tight deadlines and high-pressure situations.
- Proactive and resilient, demonstrating energy and commitment to meaningful change.
- Expertise in identifying and sharing key learning from grant-funded programmes and projects.
- The ability to present findings persuasively and accurately in both written and spoken formats.
- A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave.
- Structured induction programme and access to a range of development opportunities, including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & stress-related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Closing date is Sunday 22nd June 2025, and interviews will be held in the week beginning Monday 30th June 2025.
Thank you!
Specialist Debt Adviser
Location: East London (outreach-based with some hybrid working)
Salary: £38,000
Hours: Full-time, 35 hours/week
Contract: Permanent or fixed-term (subject to funding)
We are delighted to be supporting a lovely London-based charity delivering face-to-face financial advice to recruit an experienced and accredited Specialist Debt Adviser to join their team.
This role is perfect for someone who is confident handling complex debt cases, enjoys client-facing work, and is passionate about reducing financial exclusion in underrepresented communities.
Key responsibilities include:
Managing a caseload of debt advice clients, delivering FCA-compliant advice
Providing full casework support, including creditor negotiation and sustainable repayment plans
Supporting and mentoring junior staff and contributing to service quality and development
Working across outreach locations, with some flexibility for hybrid/home working
Contributing to the development of new services and supporting organisational learning
The ideal candidate will have:
A valid Level 3 accredited qualification in Debt Advice (e.g., CMA, IMA, Wiser Adviser)
At least two years' experience in delivering debt advice and casework
Strong understanding of debt solutions i
