Community team manager jobs
22.5 hours per week / £27,770 per annum, pro rata / permanent / working days to ideally include Monday, Wednesday, Friday and weekends (to be discussed at interview).
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.
We are looking for a Supported Housing Support Worker to join our Ewhurst Road team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:
Housing
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living.
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.
Coaching and Engagement
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).
General
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice.
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living.
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.
Skills and Abilities
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
- Ability to work autonomously, and use own initiative, as well as being part of a team.
- Clear verbal and written communication skills, good IT, and keyboard skills.
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately.
If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at
CLOSING DATE: Tuesday 2 September 2025 at midnight
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.


Administrator
We are looking for an experienced Administrator to coordinate the clergy appointment process, process DBS checks for new and continuing clergy and provide support for clergy HR processes.
This is a hybrid-working role with onsite working in Hove or Chichester.
Position: Administrator
Salary: Starting salary for this post will be £24,837 per annum
Location: Hybrid (either Hove or Chichester - with a requirement to work at least one day each week at the other site, precise working pattern to be agreed, with the option to work remotely for part of the week).
Hours: Full-time, 35 per week hours per week
Contract: Permanent
Closing Date: midnight on 7th September 2025
About the Role
You will manage clergy appointments and provide HR administration support, which includes:
- Liaising with suffragan bishops, archdeacons and PAs on clergy appointment adverts, applications, and interviews.
- Managing the Pathways portal, forwarding application packs and maintaining records.
- Coordinating shortlisting, Right to Work checks and safer recruitment compliance.
- Distributing applications to bishops, archdeacons and parish representatives, ensuring timely, accurate communication throughout the recruitment process.
- Preparing and manage clergy statements, property licences, and departure notices.
- Maintaining and update personal files, vacancy progress records, and distribution lists.
- Liaising with other dioceses on clergy movements, ensure role descriptions are current, and notify relevant officers and publications of appointments, departures, and retirements in line with policy.
About You
With a good general standard of education, you will have experience of complex administrative processes and HR-relevant office experience.
You will also have:
- Excellent communication skills both oral and in writing
- Strong interpersonal skills and effective at building good working relationships with a wide range of people
- Good organisational skills, with the ability to prioritise and manage a varied workload
- A good working knowledge of MS Office applications such as SharePoint, Teams, Word and Excel
- The ability to work confidently on own initiative, and capable at collaboration and teamwork
- An understanding, or ability rapidly to acquire knowledge, of the Church of England and its systems, structures and terminology
- Sympathy with the aims and mission of the Church of England and the work and ministry of the Bishop of Chichester
The organisation wants its commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff and are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.
In return:
- Flexitime and remote working options
- 25 days annual leave plus bank holidays
- Membership of the Church Administrators Pension Builder scheme
Other roles you may have experience of could include Admin, Administration, Administrator, HR Admin, HR Administration, HR Administrator, People Admin, People Administration, Support Administrator.
Learning Content Coordinator
Location: Home based
Salary: £28,100 per annum
Role Status:36
Join Home-Start UK as Learning Content Coordinator to support the development, and maintenance of a new Knowledge Centre and content for our training and learning activities.
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity. We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
We are seeking a colleague with learning and development knowledge, graphic design, and content development skills to join the Learning and Development Team at Home-Start UK.
This is an exciting role, which will support the development, and maintenance of a new Knowledge Centre and content for our training and learning activities. You will be creating a wide range of informative resources, that appeal to different learning styles and objectives such as ‘tool kits,’ templates, video, audio, blogs etc as alternative ways of learning to support the work of the Home-Start network.
Working with Subject Matter Experts and colleagues across the organisation, the coordinator will be a point of contact for content creation, learning enquiries, administration, and communications.
If this sounds like your type of challenge, please get in touch!
Closing Date:5 Sep 2025
First stage interviews will be held virtually on the 17th of September 2025, and the second stage will be an in-person interview at our Leicester office on the 25th September 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and clear selection process.
No agencies please.
This role plays a key part in the day-to-day delivery of the work of Gateway Women's Centre. Working alongside the team you will carry out practical tasks to serve our clients as well as providing direct support and signposting on areas such as housing, welfare, local services and mental health.
As well as practical support and activities, you will take part in and lead activities that share the gospel with our clients and contribute to their social and spiritual wellbeing.
Please note: A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010
Please note: A requirement of the role is for the post-holder to be a woman in accordance with the Equality Act 2010
Main duties:
· Preparation for, delivery of and pack down of drop-ins including cleaning, food and drink preparation and room layout.
· Creating a welcoming and judgement-free environment for our clients
· Planning and delivering activities for clients including art, wellbeing, games, Bible studies and other activities. Where required, liaising with external group facilitators.
· Completing relevant administrative tasks including writing case notes and sending reminders to women.
· To provide emotional (listening) support to women. This may take place within the context of group activities or one to one settings, including face-to-face appointments, phone calls, texts, emails, meetings in the community or home visits.
· To provide practical support, including supporting women with making phone calls and filling in forms, applying for grants, accompanying women to appointments and meetings, researching information, signposting and advocacy-style support.
· By drawing on your own Christian faith, to offer Christian support to women, within the Christian culture and ethos of OTF. This may take place in group or one-to-one settings.
· Providing goal based one-to-one support for clients and supporting with applications, referrals and other needs identified
· Meeting the practical needs of our clients by supporting with food and distribution of essential items
· Identifying any wellbeing or safeguarding needs that need further action or support
· Leading and participating in Bible studies, prayer time and other faith-based activities in the centre
Key attributes and experience required for the role:
· Ideally experience and knowledge of working with people with complex and multiple needs, or a demonstrable willingness to learn (training can be provided)
· Ideally experience and knowledge of local services, or a demonstrable willingness to learn (training can be provided)
· A passion for seeing women thrive and lives transformed – practically, emotionally and spiritually
· Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus
· Excellent organisational and time management skills
· High level of integrity, professionalism and confidentiality
· Proficient in Microsoft Office
· A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010
Please note that this post is open to women only under the Equality Act 2010.
Vision and values
Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists.
By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable.
Poverty is complex—it’s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support.
As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life.
The Gateway Programme at Off The Fence is dedicated to empowering women facing crisis, emotional hardship, or practical difficulties. Our Gateway Women’s Centre is a trauma-informed safe space where our support team offer confidential, one-to-one emotional, practical, and spiritual support. Through drop-ins, an essentials bank, and referrals, we equip women to confidently navigate life’s challenges.
Our goal-based workshops and wellness sessions provide opportunities for personal development while creating moments of joy and belonging. By breaking cycles of isolation, restoring self-agency, and connecting women to strong support networks,
Gateway empowers women to rebuild their lives. Whether through restorative care, discipleship sessions, or access to external services, women supported can step into a future of stability, community, and hope.
As a Christian organisation we seek to live and work by our values:
· Christ-like: we desire the best for others (Col 1:27, 1 John 3:16)
· Excellence: we aim for outstanding quality (1 Cor 12:31, Phil 4:8)
· Unity: we achieve more together (Ps 133, Eph 4:3)
· Compassion: we care for those who are suffering (Col 3:12, Matt 9:35)
· Integrity: we do what is right (Prov 10:9, Titus 2:7-8)
Working at Off the Fence
We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove. Off the Fence employees are entitled to:
- 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service
- Up to 5 days of mission leave (pro rata)
- 7% employer pension contributions
Notes for applicants
If you’re applying for this role, we ask that you submit your CV and a cover letter. In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.
If you’re applying for this role, we ask that you submit your CV and a cover letter. In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.
Tackling social and spiritual poverty across Brighton and Hove
The client requests no contact from agencies or media sales.
We are looking for a creative and technically skilled Digital Product Developer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining our digital platforms, including websites, apps, live chat, booking systems, and internal tools.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As Digital Product Developer, you will design compelling on-brand assets for our platforms, including visual, animated and written resources. You'll also support AI implementation, produce engaging content, and ensure our digital services are inclusive, accessible, and responsive to user needs.
Key Responsibilities
- Develop and maintain digital platforms and tools.
- Provide technical support and troubleshooting.
- Conduct UX reviews to improve accessibility and effectiveness.
- Write and produce high-quality digital content, including copy and video.
- Support deployment of AI solutions like chatbots and predictive analytics.
- Update websites and apps with engaging, accurate content.
- Implement SEO best practices to boost visibility and engagement.
You Will Have
- Experience writing and editing copy for digital platforms.
- Proficiency with content management systems (e.g., WordPress, Drupal).
- Familiarity with graphic design and video editing tools.
- Strong problem-solving and written communication skills.
- Ability to simplify complex information for diverse audiences.
- Understanding of data protection and digital safeguarding.
- Awareness of AI and machine learning concepts.
- Knowledge of design software, particularly Adobe software
Key Deliverables
- Reliable digital products and solutions that meet business and user needs.
- Increased engagement across digital platforms.
- Responsive support to operational teams.
Additional Information
- The role involves working with sensitive and potentially traumatic subject matter.
- Occasional travel to attend meetings will be required.
- The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
- Applicants will need to be available for assessment and interview dates scheduled for 09-10-25 and 20-10-25
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
As Personal Assistant (PA) to the National Officers, you’ll be responsible for delivering first-class executive support, managing complex schedules, coordinating high-level meetings and ensuring the smooth day-to-day running of the National Officers office within the Private Office team.
You will manage significant internal and external relationships and work closely with our Head of Private Office, Chief of Staff, Governance team and other PAs across RBL to provide coordinated and consistent support. This role will truly see you at the heart of the action, helping to drive success through your exceptional organisational skills and proactive support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Private Office, key responsibilities will include:
- Proactively manage the diary of the three National Officers - all appointments, meetings, and events are scheduled efficiently and in a timely manner
- Draft, review, and manage correspondence on behalf of the National Officers, ensuring a high standard of professionalism and accuracy
- Take minutes at relevant meetings, capturing key action points and following up on actions
- Arrange travel and accommodation for the National Officers as required, ensuring the details are thoroughly planned and confirmed in advance
- Undertake research tasks for the National Officers, gathering detailed information, presenting supporting facts, figures, and recommendations for implementation
You will bring extensive experience supporting to senior management level and have outstanding communication skills, able to confidently communicate and engage with a range of stakeholders. Your ability to work at pace while supporting senior leaders will be second to none and you will have highly effective planning and organisational skills. Experience working in a similar organisation advantageous, though not essential. Most importantly you will have a passion for your work and will be eager to utilise that to support the work of RBL.
You will be contracted to our London, Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
We are looking for resilient and dedicated people to join our Avon & Somerset team as Early Interventions Officers, working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment.
We have a number of posts available and welcome applications for both full and part time hours. These are hybrid roles which will involve a minimum of working one day per week in the Bristol VS office; a confidential home working space is also essential. Travel for team meetings, training etc. will be required on occasion.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
Career Development: Ongoing training and support with opportunities for career progression
About the Role:
You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline.
Key Responsibilities:
- Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
- Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
- Develop support plans where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
- Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
- Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.
Ideally you will have:
- Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
- Experience of working in an outcomes focused service
- Knowledge of the criminal justice system and the impact of crime
- Knowledge and understanding of Domestic Abuse processes and services
- Experience of engaging with vulnerable victims of crime who may have complex needs
You will need:
- To demonstrate strong written and verbal communication skills
- The ability to undertake impact and risks assessments and identify appropriate support
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
- The ability to manage a demanding workload and to meet a range of conflicting deadlines
- The ability to identify, develop and maintain partnerships with all relevant external organisations
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
- The ability to work effectively as part of a team but also to work independently in a variety of locations without direct supervision.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for an External Trainer to join the Learning and Development team working from home, 30 hours a week on a 12-month fixed term contract.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This is a home based role that will include travel across England and Wales when delivering training. You will be working within a specific project that delivers learning externally to other organisations outside of VS. Your primary goal will be to design and deliver high quality learning interventions based on what our customers need.
As an External Trainer you will:
- Manage, coordinate and deliver professional, engaging and interactive training sessions to external clients using a range of facilitation methods, ensuring delivery aligns with agreed training objectives, materials and quality standards.
- Lead on the design and development of bespoke learning content to meet client needs and support strategic goals.
- Build strong relationships with key internal and external stakeholders, developing and maintaining close relationships with external clients.
- Responsible for managing delegates, dealing with any issues that arise throughout the learning session. Ensure that all nationally directed learning is delivered in line with the approved materials and standards.
- Lead on the continuous improvement of training, using assessments and feedback to make recommendations for amendments. Review and update training content regularly to ensure relevance and effectiveness.
You will need:
- Experience of delivering training programmes using a variety of different methods e.g. face to face, virtual and one to one, managing delegates and issues that may arise
- Experience of designing and delivering training for adult learners, ideally within a commercial or client-facing environment
- Experience of delivering soft skills training and experiential learning activities
- Ability to develop a range of learning and development solutions that meet client priorities
- Experience of planning courses and evaluating outcomes
- A driving licence as this role does require frequent travel across England and Wales
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Children & Young Person ( CYP) Caseworker to join the Cope and Recovery team in South Yorkshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based Sheffield and is offered on a hybrid basis working from both the office and at home.
As a CYP Independent Victim Advocate (IVA) you will be:
- Ensuring the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS's Service Model.
- You may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.
You will need:
- To be a confident, compassionate & empathic person who can work well under pressure
- To be able to speak with people in a trauma informed way
- To be composed, empathic & able to quickly assess situations
- To live within South Yorkshire, or a reasonable distance from South Yorkshire, to allow you to fulfil the needs of our service and victims in line with our Outreach program
- To be a competent IT user, able to work on a case management system, access phone and online systems, email and Microsoft Office
Please see attached Job Description and Person Specification for further details
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Creative Communications Coordinator’ to join its Content Production Team, based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
The role
The role holder will take responsibility for shaping and driving forward our editorial, multimedia, and campaigning content, ensuring the right tone of voice, brand look, feel, and messaging is embedded across all channels.
The Creative Communications Coordinator will be responsible for delivering high-quality, engaging copy for a wide variety of projects and platforms. This principally involves leading on the collation of programme communications, managing editorial to produce thought leadership and positional pieces, and acting as a brand ambassador ensuring IRUK’S voice is synonymous with brand visibility and reputation. As a part of content editing and production the Creative Communications Coordinator will be leading on writing content for fundraising and promotional materials; advertising campaigns; email marketing campaigns; web page content; newsletters and blogs to name but a few.
About you
This post requires a creative individual with strong writing ability and a demonstrable passion for writing, as well as meticulous attention to detail and a firm grasp of grammar and plain English communication. The post holder will be able to manage various working relationships and competing priorities. They’ll be meticulous in keeping to tight deadlines and will be able confidently to adapt and tailor messages for distinct audiences – including donors by different age and behavioural segments, the general public, VIPs, politicians, the media and corporate/brand partners.
The successful candidate must have:
- Proven writing skills and strong all-round communication skills
- Degree-level education, ideally in English, Media/Journalism, or creative writing
- Knowledge of and interest in international affairs and development
- Good research skills
- Good interviewing ability
- A creative, conceptual thinker who is comfortable in a range of writing formats, from serious long copy to a witty one-liner.
- A versatile writer who can connect with a variety of audiences within the British Muslim community and among the wider public and key stakeholders.
- A strong sub-editor and proofreader, with meticulous attention to detail and impeccable standards of grammar
- An ability to communicate complex and dry concepts in plain English and compelling copy.
- Excellent organisational skills with the ability to lead on planning.
- Significant professional copywriting experience, either in house or for an agency
- Proven conceptual copywriting experience, ideally gained in a multi-channel environment, across both print and digital content.
- Experience of writing in a not-for-profit context and for a Muslim audience is valued.
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place in early September 2025.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
We are seeking a dedicated and compassionate Caseworker to join our Operations team on a hybrid basis working both at home and from one of our hubs across Powys, travel will also be required to our base at Police Headquarters, Llangunnor, Carmarthen.
This role is part-time working 22.5 hours per week across 3 days, Monday to Wednesday.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records.
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Competent IT skills, able to use generic systems.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Caseworker (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff.
As a Caseworker you will be: -
- Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Undertaking risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work and sharing protocols where necessary. Contribute to monitoring information as required by Victim Support.
- Providing information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
- Developing and maintaining effective working relationships and promote effective communication between staff and other stakeholders.
You will need:
- An understanding of the impact of crime on victims.
- Experience of managing a caseload including complex case management.
- The ability to balance competing needs and priorities.
- The ability to work independently and as part of a team.
- Effective verbal and written communication skills.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Location: Hybrid (London)
Contract type: Permanent
Hours: 35 hours a week
Salary: £31,883.05
Due to increased investment from the university we’re really excited to announce the recruitment for the role of Democracy Coordinator.
Who we are
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfill potential; we help make it happen.
About the job
We're looking for a Democracy Coordinator to help support and grow Arts SU's democratic spaces. You'll play a key role in making sure students are involved, informed and empowered through forums, elections and other democratic activities. You'll oversee our Ideas Platform and work closely with sabbatical officers and teams across UAL to keep these spaces student-led and relevant. You'll also be the operational lead for our student elections - from technical set-up to support candidates and making sure everything runs fairly and transparently. You'll help develop policies, run training sessions, promote democratic engagement, and be the go-to person for students with questions about how the SU represents students. It's a varied role that puts students at the hear of decision-making while making sure everything runs smoothly behind the scenes.
Who we are looking for
We want someone who's organised, flexible and great at juggling different projects. You should have experience with governance or working in democratic or community settings, and you'll need to be comfortable explaining processes in simple ways. Communication is key - you'll need to be confident with communicating with diverse groups of students and staff both, face-to-face and in writing. We want someone who's positive, approachable and a team player who is happy to collaborate. You'll understands the importance of what equality and diversity means for our students to help create welcoming spaces for everyone as well as ensuring they feel included and heard.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience, we offer:
- a summer 4-day working week - we have a four day working week during the months of July & August
- Generous holiday entitlement (up to 39 days) - 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
- Birthday Leave
- 2 days of Volunteering Leave
- Religious Festival Leave (up to 2 days)
- Cycle to Work scheme, enabling significant savings on bicycle purchase
- Flexible/ hybrid working arrangements
- Access to UAL staff training courses
- NUS card discount
- Enhanced maternity leave
- Family-friendly employer
- Interest-free travel loan
- Access to an Employee Assistance Programme (EAP) offering free and totally confidential support on a range of topics, including coaching, wellbeing, legal and financial advice
How we recruit
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.
Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.
Job application timeline:
Closing date: 23:59pm 14th September
Intended Interview date: 6th October
REF-223482
Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year
Responsible to: Head of Helplines
Salary: Point 31-34 £34,016 - £36754 (a London Allowance of £3299 will be applied to employees who live in London)
We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.
Hours: 35 Hours per week; Monday – Friday 9am – 5pm
Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 27th August 2025, 17:00
Interviews to take place: Week commencing 10th September 2025 (TBC). These will be held online via Teams link
About the role:
Respect is seeking two Helplines Advisors to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.
You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.
About you:
- An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
- An understanding of the help-seeking barriers for male victims of domestic abuse
- An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships
- Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment
- A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and submit in word doc. format only, please.
The client requests no contact from agencies or media sales.
You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
Reporting in to the Global Influencing Lead, the Pan Africa Advocacy and Policy Lead is a key member of the Policy and Influencing division who will oversee the Pan Africa advocacy strategy and coordinate with other Advocacy colleagues to co-design thematic global advocacy strategies, responding to partner voices and priorities and local contexts, aligning with organisational values and goals.
The post-holder will horizon scan the agendas of African institutions to advise and provide policy and advocacy insight to Global Influencing Lead, African MCCs and partners, fostering a team mindset and support a culture of knowledge sharing of ideas and insights at a continental level.
Collaborating with the MCC Policy and Advocacy Leads, and Programme Portfolio Lead, you will build a cohort of national and regional partnerships, including faith partnerships, to ensure that there is an appropriate balance of partners working on short- and medium-term outcomes and systemic change to align with organisational values and goals.
The post-holder will act as a convenor of policy and advocacy spaces by supporting and accompanying national and regional partners to engage in regional and global coalitions and networks enabling collaboration on shared priorities, fostering a mindset of connection.
You will act as an ambassador by representing Christian Aid and engage in regional and global spaces jointly with partners, collaborating with the MCC Advocacy and Policy Leads, ensuring alignment with organisational values and goals.
About you
Essential:
-Degree level qualification in a relevant field (International development, economics or comparable field).
-Substantial experience in supporting national and regional organisations to develop an advocacy strategy, including integrating advocacy into programme work.
-Substantial experience of supporting and accompanying partners to navigate and influence on a global scale.
-Substantial experience of devising, leading and implementing advocacy strategies, preferably in another NGO or faith group.
-Substantial experience of networking, building alliances and coordinating initiatives in networks and faith groups.
-Substantial experience of peer-to-peer learning.
-Substantial experience of policy research and managing research projects.
-Substantial experience of public speaking to a variety of audiences, including the media.
-Substantial experience of budget management.
-Detailed understanding of the current policy debates, trends and analytical frameworks around key development issues.
-Detailed understanding of power and political analysis, and rights based approaches.
-Detailed understanding of national and regional Civil Society and faith networks - their policy positions and dynamics.
-Understanding of how theology influences policy.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.
For Salary details for this role, please refer to the Salary band by location.