Community volunteer roles in edinburgh
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to join a charity at the very start and to make a difference in shaping how we move forward.
Who are we looking for?
At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach and part of that journey is to tap in to social media as a whole to communicate openly and confidently about the areas we work in. What we are doing, we feel is new and grabbing those opportunities.
With this in mind, we want people who have a specialist interest, experience in or want to learn more about one of more of the areas the Living Reasons will be working in and confidently host lives on social media or in our currently being built website option for video drop in live sessions that are two way conversations with people.
This role will mean having to deal with challenging members of the public, there will always be moderators to ensure the people taking part in the live session remain respectful but there may be the need to respectfully challenge people's opinions in an attempt to educate.
Living Reasons will never shy away from complex conversations and being challenged on our stance, we are sure we will learn from these sessions as well.
So if you have a strong sense of general social justice, fairness, equality, diversity and equity in all areas of life and for all people, then this could be the role for you. Get in touch, and we can discuss in more detail.
What is the plan?
The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.
Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:
1) Outdated and damaging employment practices
2) Accessibility to services
3) Limited employment, training and education opportunities
4) Lack of support during times of crisis or need
5) Lack of equity and agency for many people in society
6) Institutional discrimination that is not challenged
7) Abuse of the legal system at all levels
8) Abuse of power in government bodies
9) Poor access to healthcare
10) Unequal treatment of many people in society by large corporations
11) Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life
12) Outdated company engagement with the public
13) Lack of support that is not talked about and not being addressed
Our Living Values -
Creativity
1) Imaginative Development (Individual)
2) Instilled Collaboration (Internal)
3) Changing The Status Quo (External)
Prospectivity
1) What Can You Do (Individual)
2) What Can We Do (Internal)
3) What Can They Do (External)
Revolutionary
1) Inspire With Confidence (Individual)
2) Boundaryless Innovation (Internal)
3) Challenge Traditions (External)
Attentivity
1) Analyse and Redesign (Individual)
2) Rebel and Reform (Internal)
3) Enquire and Reimagine (External)
To create equality and equity in all areas of society, opening opportunities that are less damaging and focused on the person as a whole.

The client requests no contact from agencies or media sales.
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Are you ready to put your digital marketing skills into practice and make a real impact? As a Volunteer Digital Marketing Manager with TESYouth, you’ll gain invaluable hands-on experience while helping us grow our online presence and reach.
In this role, you’ll be part of a team that values creativity, innovation, and collaboration. You’ll play a key role in developing and implementing strategies that strengthen our brand message, boost engagement, and drive traffic to our digital platforms.
Responsibilities
-
Increase traffic and visibility across TESYouth’s digital channels.
-
Grow our brand message, vision, and online presence.
-
Develop and manage digital marketing campaigns.
-
Monitor and analyse performance using SEO, Google Analytics, and other tools.
-
Collaborate with the creative and communications teams to align marketing activities.
Requirements
-
Experience in digital marketing and social media management.
-
Working knowledge of SEO, Google Analytics, and related tools.
-
Strong communication and organisational skills.
-
Proactive, dedicated, and willing to learn.
Additional Information
-
This is a voluntary role and can be carried out entirely remotely.
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All reasonable expenses will be reimbursed.
-
Flexible hours – ideal for those looking to gain professional experience while contributing to a meaningful cause.
About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.
Together with our collaborators and partners, we aim to make a lasting positive impact in the community.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In a nutshell, at HMC, we stand up against hatred and all forms of racism, bigotry, intolerance, and prejudice. Hatred Monitoring Centre aims to regularly monitor and track online (offline) hatred campaigns ― disinformation/misinformation, learn how to anticipate violence associated with these campaigns and challenge its propagation.
To achieve this mission, HMC tries to understand and compare online debates across different socio-political and culture contexts. HMC is looking for dedicated research analyst coordinator to voluntarily support our team of volunteers working on some projects. The projects span from tracking, recording, and creating datasets of inflammatory language, hate speech and disinformation to reporting and empowering affected communities. The projects are part of HMC's efforts to understand how social media platforms are used to collectively blame minorities. Our efforts also intend to cover primarily ethnic and linguistic minorities, including but not limited to migrants and Roma (UK), the Banyamulenge (DRC), Tigrayans (Ethiopia), Hazaras (Afghanistan), Rohingyas (Myanmar), Fulani and Christians (Nigeria)…
HMC is looking for four (4) research analyst coordinators to support these teams of volunteers. The role of the research analyst coordinator involves the following taks and duties:
- Coordinate and manage volunteers’ teams: The task involves supervising the team of volunteers in their efforts to collect, record and asses the datasets in relation to hate speech and disinformation affecting minorities. Work closely with data analysts to identify mechanisms to collect relevant information from specific social media platforms or web media (this implies understanding the role of keywords to be used during the process of data collection). Research analyst coordinators will help in scheduling and splitting tasks among volunteers, set deadlines, assign responsibilities, while ensuring quality control.
- Comply with research objectivity, ethics and principles: Research analyst coordinators have the duty to make sure that the data collection and analysis comply with research objectivity, and methodological principles; but also, understand the necessity to observe data privacy and ethical issues.
- Data Collection & Monitoring: Research analyst coordinators will support the data analysts in setting up mechanisms that help in collect posts/tweets/comments, flag or archive content according to criteria (hate-speech types, target groups, severity) and will ensure that data is gathered in a systematic, reproducible way.
- Reporting & Dissemination: Research analyst coordinators will closely work with data analysts to analyse and compile the findings into reports that summarise trends, patterns and key insights―recommendations. Help in coordinating data analysts in produce visualisations (charts, graphs) to illustrate patterns. Research analyst coordinators will contribute to identifying strategies disseminate the findings.
Hatred Monitoring Centre stands up against hatred and all forms of racism, bigotry, intolerance, and prejudice.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.
What is a Branch Chair?
There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.
Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.
What would you be doing?
- Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
- Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
- Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
- Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
- Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
- Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
- Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
- Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
- Providing timely reports and information to SSAFA’s Central Office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
- Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local orientation as well as meet and greet sessions with key Central Office and regional teams.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Willingness and ability to lead and manage a team of volunteers.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to understand and keep within the boundaries of the role for which training will be given.
- Reliability
- Practice confidentiality and data protection in line with SSAFA policies.
- Willingness and means to travel to meetings or events as required.
- Good written and spoken English.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
We break down barriers to employment across the UK, supporting capable people excluded by age, background, experience gaps, or non-linear careers. Through Personalised Job Search Support and our innovative Practice Hub, we help them succeed.
What will you be doing?
Are you a natural connector with deep corporate networks and a track record of building influential relationships?
We are seeking an experienced outreach leader to help us expand partnerships and open new opportunities that change lives.
What are we looking for?
Skills, Experience & Qualities We Value
- Extensive networks within the corporate sector and beyond, with the ability to open doors and create opportunities.
- Proven experience in outreach, stakeholder engagement, or partnership development with an established corporate network.
- Relationship-building expertise, with a track record of forging long-term, mutually beneficial connections.
- Strategic mindset, able to identify and nurture opportunities that align with our mission.
- Strong communication and influencing skills, comfortable engaging with senior leaders and decision-makers.
- Collaborative spirit, working in partnership with our team to expand reach and impact.
- Commitment and integrity, with the passion to use your experience for social good and lasting change.
Please provide a brief cover letter explaining why you would like to volunteer with us. Feel free to include ways this opportunity will help your own career goals. Interviews will be an informal online chat with our Director.
Must have Right to Work in the UK.
What difference will you make?
By dedicating meaningful time each week, you can use your expertise and connections to forge powerful collaborations, strengthen our networks, and help break barriers to employment across the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.
What is a Branch Chair?
There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.
Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.
What would you be doing?
- Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
- Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
- Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
- Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
- Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
- Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
- Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
- Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
- Providing timely reports and information to SSAFA’s Central Office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
- Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local orientation as well as meet and greet sessions with key Central Office and regional teams.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Willingness and ability to lead and manage a team of volunteers.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to understand and keep within the boundaries of the role for which training will be given.
- Reliability
- Practice confidentiality and data protection in line with SSAFA policies.
- Willingness and means to travel to meetings or events as required.
- Good written and spoken English.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Aid for the Protection & Welfare of Animals (IAPWA) is a small but mighty animal welfare charity that runs projects and campaigns to create a better future for animals in need around the world.
We’re looking for a Celebrity & Media Partnerships Volunteer to help raise IAPWA’s profile by building relationships with celebrities, influencers, and media contacts. This is a new area for us, so you’ll have the chance to shape it and make a real impact on how our campaigns, appeals, and projects reach the public, as well as amplifying the success of our fundraising initiatives.
Key Tasks
- Researching, identifying, and approaching potential celebrity, influencer, and media contacts.
- Building and maintaining long-term, positive relationships with celebrity ambassadors and public figures.
- Coordinating their involvement in IAPWA’s campaigns, appeals, fundraising and education initiatives, and major announcements.
- Helping to secure interviews, features, and other media opportunities that highlight IAPWA’s work and impact.
- Maintaining a database of celebrity and media contacts, keeping track of activity and outcomes to help us learn and grow in this area.
What We’re Looking For
- Experience in PR, media, or celebrity engagement.
- Ideally an existing network of contacts, with the confidence to expand this further.
- A proactive approach and enthusiasm for using your skills to support animal welfare.
What You’ll Gain
- A chance to use your experience and connections to make a real difference for animals worldwide.
- Flexibility to volunteer around your own schedule.
- The opportunity to help shape a brand-new area of growth within IAPWA.
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a small charity with a big heart and help shape our future.
Barefoot and Free is a grassroots UK-based charity funding respite breaks for families with neurodivergent children or children affected by trauma. We're growing from the ground up and we’re looking for passionate, creative Volunteer Fundraising Champions to grow with us.
This is more than a stepping stone role. It’s a real opportunity to be part of something long term that's meaningful, mission-driven, and deeply rewarding. You'll play a key role in shaping a small charity with huge potential and your efforts will directly impact the lives of families who truly need support.
Why Join Us?
Grassroots charity work is full of heart but it’s not without its challenges. We don’t have huge budgets, so we need fundraisers who can think outside the box, raise funds rather than spend funds and inspire others to get behind the cause.
But the rewards? They’re immense:
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You’ll see the direct results of your work as we grow together.
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You’ll gain invaluable experience for your CV and future roles in the third sector.
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You’ll be part of a close-knit team where your ideas and efforts are truly valued and supported.
Your Role
As a Volunteer Fundraising Champion, you’ll help us raise the funds we need to provide life-changing breaks for families. You’ll be the creative spark and the friendly face behind fundraising efforts that make a real difference.
Key Responsibilities:
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Plan, organise and deliver creative fundraising activities (raffles, online quizzes, challenge events, etc.)
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Engage and support individual fundraisers (e.g. sponsored runners, event hosts)
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Act as a key contact for fundraising volunteers providing encouragement, advice, and practical support
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Develop and maintain a central fundraising tracker (Excel or similar)
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Log all fundraising activity, targets, and deadlines
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Collaborate with our social media volunteer to promote campaigns
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Support recruitment and onboarding of new fundraising volunteers
What You’ll Bring
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Clear, friendly written and verbal communication
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Creativity and confidence in engaging with people online and offline
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Strong organisation and time management skills
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Self-motivation and the ability to work independently
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A genuine passion for our mission and grassroots charity work
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Experience in fundraising or event planning is helpful but not essential, heart and drive matter more
Time Commitment
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Flexible and remote
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Around 2 to 5 hours per week
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We’ll work around your availability this role can fit around your life, studies, job, or family
What You’ll Gain
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Hands-on experience in fundraising, event planning and project coordination
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Something impressive and meaningful for your CV or portfolio
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Real-world charity sector experience
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Friendly support and mentoring from a passionate team
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A strong sense of purpose, knowing your efforts directly support families in need
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References available on request
How to Apply
Please send a recent CV along with a short note about yourself, including any relevant fundraising or event planning experience (formal or informal!).
We can’t wait to hear from you and hopefully welcome you to the Barefoot and Free family.
Providing funded respite breaks for families of neurodivergent children and children affected by trauma.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
· Contacting beneficiaries and arranging to meet them at a mutually convenient time.
· Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
· Sign-posting clients onto local services providing specialist advice.
· Applying for funding on the behalf of the beneficiary through a specific process and system
· Arranging for the purchase of goods and services
· Keeping the beneficiary informed of their case progress.
· Liaise with the branch and regional office, regarding your availability.
· Keeping up to date with training and SSAFA news so that you are best able to support clients.
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
· Volunteering within the standards and values of SSAFA
· Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
· Local induction including assigning a person from the team who will be your main point of contact.
· Regular opportunities to meet and share best practice with other caseworkers.
· Range of support from central and regional volunteer operations team.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable with good listening skills, patience, and a positive attitude.
· Good communication skills both written and verbally.
· Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
· Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
· Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
· Ability to keep within boundaries of the role with regards to friendship or giving advice
· Reliable, prompt and trustworthy.
· Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we looking for?
At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach.
As a Volunteer Technology Coordinator with Living Reasons, you will help shape the charity’s digital future by integrating and developing innovative technology into our operations. This role focuses on creating effective, accessible, and inclusive solutions that enhance user experiences through both hardware and software. Depending on skills and interests, this may involve app or systems development, digital project management, and supporting reasonable adjustments to improve accessibility. Guided by user feedback and needs-based planning, you will play a vital part in ensuring our services are adaptable, engaging, and supportive for all who connect with Living Reasons
What is the plan?
The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.
Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:
1) Outdated and damaging employment practices
2) Accessibility to services
3) Limited employment, training and education opportunities
4) Lack of support during times of crisis or need
5) Lack of equity and agency for many people in society
6) Institutional discrimination that is not challenged
7) Abuse of the legal system at all levels
8) Abuse of power in government bodies
9) Poor access to healthcare
10) Unequal treatment of many people in society by large corporations
11) Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life
12) Outdated company engagement with the public
13) Lack of support that is not talked about and not being addressed
Our Living Values -
Creativity
1) Imaginative Development (Individual)
2) Instilled Collaboration (Internal)
3) Changing The Status Quo (External)
Prospectivity
1) What Can You Do (Individual)
2) What Can We Do (Internal)
3) What Can They Do (External)
Revolutionary
1) Inspire With Confidence (Individual)
2) Boundaryless Innovation (Internal)
3) Challenge Traditions (External)
Attentivity
1) Analyse and Redesign (Individual)
2) Rebel and Reform (Internal)
3) Enquire and Reimagine (External)
To create equality and equity in all areas of society, opening opportunities that are less damaging and focused on the person as a whole.

The client requests no contact from agencies or media sales.
We're looking for new Trustees to join the board of our award winning educational charity that has been turning primary school classrooms around the UK into 'pop-up' art galleries for over thirty years. As part of our board you will help shape the approach the charity will take and its future direction.
Magic Lantern workshops give children the opportunity to explore, discuss and bring to life famous art works, and discover the world of art from cave paintings to Cubism, Gothic to graffiti, and Turner to the Turner Prize. Our approach is designed to particularly help children who have not previously had the opportunity to engage with the arts or who might be reticent to participate in traditional lessons. Our sessions are interactive and have elements of drama, soundscape, slow looking, problem solving and creative writing.
We operate in several parts of England including London, the South East, the South West, the North East and Oxfordshire. We work with over 12,000 children each year and in 2019 were awarded with a JM Barrie Members' Award by Action for Children's Arts.
We are currently looking for three new trustees to add fresh voices to our board, strengthen our collective skillset and plan for our future. We want people who share our values and vision, are passionate about education and art, and can act as ambassadors for our work in schools.
We hold online trustee meetings four times a year on a weekday evening. This is a voluntary role but the charity will pay for out-of-pocket expenses e.g. for travel to any in-person trustee meetings or events. The post is a fixed term of three years with the possibility of a second term. Any successful applicant will be asked to apply for an Enhanced DBS check in the child workforce and their appointment is conditional until the full enhanced disclosure has been received by the charity.
It is not necessary to have previous trustee, board or committee experience as training will be provided, and you do not need to have a background in education or the arts to be eligible for this role. We would very much like our board of Trustees to look more like our community and would particularly welcome applications from underrepresented groups.
Each trustee needs to:
·Be committed to the charity’s overall mission and to achieving the purpose that we were set up for
·Give the time and commitment that’s needed to carry out their role well
·Act with integrity and honesty
·Think carefully about the long- and short-term goals of the charity and how they can be achieved effectively
·Think independently and contribute to decisions that the trustees as a group can show are good for the charity
·Be willing to be creative and to think beyond how we do things today
·Be willing to speak their mind in a way that is polite and respects those who may have different ideas and opinions
·Work well as part of a team with the rest of the trustees and our staff team, including when we have different views on how to do things
·Recognise that being a trustee is an important leadership role that has specific responsibilities and legal duties, and take time to understand these
Skills or experience in one or more of the following areas would be of particular interest to us:
·Administration
·Communication
·Digital
·Education
·Equality, diversity and inclusion
·Finance and accounting
·Fundraising
·Governance
·Legal
·Marketing
·Museum / Gallery
·Social Media
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barefoot and Free is a small UK-based charity that gifts unforgettable staycations to families with neurodivergent children or children affected by trauma.
We are seeking creative and committed Volunteer Fundraisers to help us grow our small charity.
This is a remote volunteer role ideal for someone looking to use their creative fundraising knowledge to make a meaningful impact.
Role Overview
As a Volunteer Fundraiser at Barefoot and Free, you will be reuired to come up with fun ideas to fundraise, be able to engage people to fundraise and encourage new supporters.
Key Responsibilities
- Plan, organise and execute virtual and in-person fundraising events (eg raffles, quizzes, sponsored challenges)
- Liase with fundraisng volunteers (eg sponsored runners etc)
- Ensure events run smoothly by preparing, schedules, materials and plans.
- Act as a main point of contact for invividual fundraisers and teams
- Regukar communication to offer encouragement and guidence.
- Procatively check they have everything they need (eg fundraisng pack, marketing materials)
- Create.design a central fundraising tracker (eg excel or similar)
- Log all fundraising activities, targets, deadlines ad progress updates
- Collaborate with the social media volunteers (if applicable) to amplify campaigns
- Support the recruitment of new fundraising volunteers
What You’ll Bring
- Clear friendly written and verbal communication
- Ability to confidently engage with fundraisers, donors and team members remotely
- Excellent time management and ability to co-ordinate multiple activities at once
- Structured approach to planning events and tracking fundraising progress
- Strong communication skills, self-motovated with the ability to work independently with minimum supervision
- A passion for charitable work and a willingness to contribute time and skills
Time Commitment
This is a flexible remote role. We ask for a commitment of 2 to 5 hours per week. We are happy to work around your availability.
What You’ll Gain
- A chance to use your skills for a good cause
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Hands-on experience in event planning, fundraising, and project coordination, ideal for CVs, job applications, or future charity roles.
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Remote, flexible volunteering that fits around your schedule — ideal for students, parents, or professionals looking to give back.
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Experience working in the charity sector
- Portfolio development and references on request
- Being part of a friendly supportive team making a difference
To apply please send a recent C.V along with a short note about yourself & with examples of any fundraising, event planning you have carried out.
We look forward to hearing from you.
Providing funded respite breaks for families of neurodivergent children and children affected by trauma.
The client requests no contact from agencies or media sales.
Inspiring, supportive, and committed - just a few of the words we’d use to describe our volunteers.
At Rethink Mental Illness, volunteers are at the heart of what we do. They play a vital role in supporting our services and making a real difference in people’s lives. If you’re looking for a rewarding role where you can have a positive impact while developing your own skills and experience, we’d love you to join us.
About the role
We are seeking volunteers from diverse backgrounds to support our Advice and Information Service. With your support, we will be able to make a difference to more people who are affected by mental illness.
What do we do
We give practical advice and information to our clients. Our team receives phone calls, web chats, and letters from people with mental illness, their families, employers, and professionals.
What you will do
We want you to be able to provide simple advice or information to our clients via webchat.
Common topics that our service advises on are:
- Mental health conditions and symptoms
- Living with mental illness
- Discrimination
- Police, courts and prison
- Mental health laws
- Rights and restrictions
- Support for carers
You will use a computer to chat with clients and record information.
Who are we looking for
We are looking for people 18 or over who are committed, reliable, honest, and able to communicate well with people from different backgrounds.
Maybe you:
- Have lived experience of mental illness?
- Care for someone with a mental illness?
- Are gaining experience for employment?
- Are a retired health professional?
- Want to make a difference to the lives of people with mental illness?
You must be able to use a computer. We need people who can use:
- the internet,
- Microsoft word
- Microsoft outlook
- Microsoft teams
You must also own a computer and have access to the internet. Unfortunately, we can’t provide these.
What you can gain from volunteering
Volunteering with our team is a great way to:
- Connect with other volunteers and staff
- Empower clients to take action with whatever issue they face
- Gain knowledge of the mental health system, mental health laws and mental health conditions
- Learn transferrable skills such as research skills and managing clients
- Progress your career. Many of our volunteers have successfully secured employment within our charity, the wider field of mental health or related roles after being involved with our service
We will do our best to support you in any way that we can. This will of course depend on what you want to achieve from volunteering.
How we choose our volunteers
We will look at what you write on your application form.
We will invite suitable applicants for an informal interview, which will take place online. Following the interview, you will complete a few quick computer-based tasks.
When will the informal interview take place
We will be looking to meet you online at the beginning of October 2025.
Training we will provide
You will be given self-directed training with remote support from our friendly team on the following areas:
- Research skills
- Managing clients via webchat
- Providing advice
- Dealing with clients at risk of harm
- How to use our systems
The above training will take you about 10 hours to complete in total.
You will also need to complete a few short e-learning courses as part of your training with us. E-learning courses take between 30 mins – 1 hour to complete.
You will also have access to our service-specific training on topics such as:
- The Mental Health Act/ Mental Capacity Act
- The Care Act
- The Equality Act
- The Mental Health System
Time commitments
At present, our webchat facility is open between 9:30am – 4:00pm Monday to Friday.
Each shift generally runs from 9:00am – 12:30 (morning shift) and 12:30 – 4:00pm (afternoon shift). This allows time to get settled before a shift and tie up any lose ends at the end of a shift.
We would like a commitment from you of at least 1 shift per week.
There may be periods where we ask you to support our team outside of these times to allow for meetings or training sessions.
We also would like a minimum commitment of 9-months. This is to ensure you get the most out of the knowledge and skills gained during training.
Start date
We are looking to recruit volunteers to begin training at the end of October with the intention of starting to work with clients in November 2025.
You won’t be able to start with our service until we have received a satisfactory basic DBS check and verified that you are allowed to volunteer in the UK.
Closing date
The closing date is Sunday 5th October 2025. We may close the vacancy early if we receive a high number of applications.
Volunteer expenses
No, there shouldn’t be any costs to volunteer with us.
Expected to travel
Travel will be very rare, if at all.
Where you'll be based
You will be based at home. This means we can accept applications from all over England.
If you would like more information please contact:
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.